“历年BEC中级真题阅读精讲”系列之五十七:第三辑T4P2 人力资源管理
(完整word版)剑桥商务英语(BEC)中级第二、三、四辑口语真题范例

第二辑Test 1Topic A:WHAT IS IMPORTANT WHEN ……?Entertaining clients●Types of activities●Cost[思路点拨]【词汇&短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand 包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢?Well,what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…。
.The point is that……。
Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office。
When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover,these activities should help us achieve our business objectives,for example,we can have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful。
(完整word版)剑桥商务英语(BEC)中级第二、三、四辑口语真题范例

第二辑Test 1Topic A: WHAT IS IMPORTANT WHEN ……?Entertaining clients●Types of activities●Cost[思路点拨]【词汇&短语】促销赠品Complimentary presents 迎宾室Hospitality room招待费Entertainment allowance 定制Customize针对个人Personalize 有目的的Purposeful商业目的Business objectives 客户需求Customer demand包间Compartment 舒适的Cozy【句型点击】●间歇、停顿How shall I put it? 怎么说呢?Well, what I trying to say is…….. 我想说的是……..I’d like to begin by……●个人想法In my opinion, I’d say that…..The point is that…….Well, we should….【参考范例】Entertaining clients is not an easy job and should be handling appropriately and enjoyably. It contains more than just a wonderful meal, a sightseeing tour or a shopping trip. Good hospitality events can impress clients in a unique manner in and outside of the office.When entertaining clients, we should decide the types of activities according to their interest and favorites. Moreover, these activities should help us achieve our business objectives, for example, we canhave an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won’t feel that we are too purposeful.Cost is anther important factor when designing activities for clients. Higher expenses don’t necessarily to greater satisfaction, and in some cases, the clients will be overwhelmed with our kindness. Therefore, when entertaining clients, sincerity appears to be more important, upon which a long and a steady business relationship is based.Topic B: WHAT IS IMPORTANT WHEN ……?Choosing retail premises to rent●Location●Length of contract【词汇&短语】房东landlord 利润空间profit margin租户tenant 房屋结构building structure可持续发展sustainable development 合同到期exploration of contract繁荣boom prosperity 续签合同renew the contract租金rent 押金deposit【句型点击】●观点阐述Well, it seems to me that…….That’s true, but on the other hand…..●追加观点That’s just what/all I was thinking…..Well, the point I’m trying to make it that……Another thing I want to mention is……【参考范例】When aiming to choose retail premises, you should always put the location on the top of your list. An ideal retail premises should be situated in the downtown district or a big residential area where the sources of the customers is guaranteed, in China, A lot of businessman believe in Fengshui and they think a good location is vital to the success of business.Besides, the length of contract is also an important factor in choosing retail premises because the retailer need time to develop market and customers. A steady and uninterrupted business environment is most desired, and a long-term contract will ensure the retailer’s sustainable development.What’s more, rent and means of payment should never be overlooked, retailers in general have a big cash flow, therefore, a reasonable rent and flexible means of payment are good for their capital turnover. A cooperative landlord is preferred and necessary for a win-win situation.Topic C: WHAT IS IMPORTANT WHEN ……?Deciding on packaging for products●Image●Production process【词汇&短语】包装材料wrapper,packaging material 不可再生资源non-renewableresources 包装设计package design 有利环境的environmental-friendly顾客的青睐customer favor 肤浅的,表明的superficial【句型点击】●自然过渡How shall I put it? 怎么说呢?Actually…..That’s just how I see it …..●个人观点Personally, I think…..Frankly, I think….【参考范例】Packing of products concerns the fate of products because it arouses people’s desire for purchase. When deciding on packaging for products, we should take several things into consideration.First of all, the image catches the eye of potential customers, people are sometimes skin deep when surrounded by a variety of products, their decisions are simply based upon the packaging, therefore a thoughtful design in color, shape and packaging materials is crucial in winning customer’s favor.On the other hand, the cost of packaging should be carefully dealt with because it is contained in the prices of the products. Increased price will make the products less competitive in a buyer’s market. After all, in comparison with packaging, people are more sensitive to price.Last but not least, our resources are limited and some are even non-renewable. Once the products are opened up, the wrapper are useless, so it is expected that designers can develop further uses of packaging materials or at least make them environmental-friendly.Test 2Topic A: WHAT IS IMPORTANT WHEN ……?Selecting staff for promotion●Attitude to work●Current performance【词汇&短语】空缺职位vacancy 人事部personnel行政管理部administration 公关public relations总部head office 工资wages and salaries管理技能managerial skill 职业前景career prospect人力资源部human resources 团队协作teamwork【句型点击】●常用开始语Thank you for your questionThe answer is…Let me start with….In my viewIt is very likely that….●表达观点常用句What I am thinking is….Let me make my point very clear.It is crystal clear that…..There is no doubt that…..I am into the first opinion..【句型点击】When selecting staff for promotion, several factors should be taken into consideration, to begin with, the attitude to the work is one of the most fundamental elements. I believe attitude is everything. It is not uncommon to find workers who have great talents but are reluctant to make full contribution in their position, the point is, you have to love what you are doing and you have to try your utmost and reserve no effort to do it.Secondly, current performance is also very important, because it is obvious that attitude and effort have to be measured in a certain way so that you can know everyone’s capability.Thirdly, you can’t ignore career potential and adaptability, almost in every company, we can find employees who are excellent individuals but fail to cooperate in a team, these elements are all very essential in one’scareer. Admittedly, it is not very likely to find all of them in one person, and then you have to consider about the specific position and grant priority to one of them.Topic B: WHAT IS IMPORTANT WHEN ……?Considering a career change●Further study or training●Opportunities for future promotion【词汇&短语】实际工资real wages 合并merger最终目标ultimate goal 个人收入personal income坏的影响adverse effect 工资价格螺旋上升wage-price spiral 精明的讨价还价交易horse-trading 无形资产intangible assets资格qualification 投资回报return on investment【句型点击】●更倾向于某一个选项I would take …….. as my priority 我会把……..作为我的首选项。
BEC中级第四辑阅读真题解析(完打印版)

第六段的原因“resource considerations”,也就是为了获取某种资源或技术而进行收购,对应的选项E里所说的“research and development expertise”
第七题,看重作为雇主名声的公司可以吸引潜力股。答案是C段的这么一句:if their companies are known as ones that develop their people, they will have a greater appeal to high-flyers。如果公司是以开发员工而著称的话,将会对潜力股产生更大的吸引。以开发员工而著称(known as ones that develop their people),名声很好,也就是看重自己作为雇主的名声。
这里解析的是人邮第四辑真题TEST ONE阅读部分的PART TWO
如题:关于BEC真题阅读的第二部分,那个顺序到底该怎么选呀
残缺不全的文章,看的人稀里糊涂的。还把顺序给打乱了。
眼睛在两边扫来扫去的,把人都给绕进去了
从标题和副标题能知道这篇文章讲的是收购(acquisition)。具体说来是讲公司选择收购的原因。全文一共八段,除了第一段是总的概括,后面七段一共说明了收购需要考虑的6个原因(6 considerations):几乎每段对应一个,而且非常直接。
第六题,经理们太忙了,无暇顾及潜力股的发展。答案是B段的:Unfortunately, with today's flat organisations, where managers have functional as well as managerial responsibilities, people development all too often falls victim to heavy workloads.。不幸落在了高工作负荷的人的肩上。高工作负荷,也就是too busy。
bec中级第三辑真题详解test2[整理版]
![bec中级第三辑真题详解test2[整理版]](https://img.taocdn.com/s3/m/14fd5420a22d7375a417866fb84ae45c3b35c2a2.png)
T est2Part one:《Successful Time Management》,成功的时间管理。
文章针对怎么利用时间、提高工作效率提出了一些建议。
第一题,为了完成好一个任务,没有必要处理每一个细节。
答案是C段的最后一句话,而且这句话同时是第一题和第四题的答案所在:Unless you have spare time, do not spend extra hours on an activity in an effort to cover absolutely everything.除非你有空闲的时间,否则不要在一件事情上花费额外的时间去努力涉及到所有事情。
cover absolutely everything可以对应于deal with every detail。
第二题,如果你有很多要做的,也许需要拒绝以后的工作。
答案是B段的最后一句,有点绕:This may require you to be firm and avoid agreeing to more than is realistic.这需要你变得坚定,避免答应超出现实的工作。
more than is realistic,也就是眼前无法完成的工作,即work in the future。
第三题,任何计划行为都需要建立在一个有规律的基础上。
答案在A段。
A段整个就是讲的计划的重要性,有计划,才能合理安排时间。
中间说有人喜欢在每天开始的时候计划,有人喜欢在结束前。
答案是这么一句:you may need to experiment to find what suits you best-find some way of fitting the activity into your schedule.你必须去试验寻找到最适合你的——寻找将这个活动融入到你的时间表的某种方法。
要让计划融入进你的时间表,也就是说计划要成为你的日程的固定部分,即题目说的take place on a regular basis。
BEC中级阅读真题解析

allows successes and failures to be evaluated in a non-threatening atmosphere.它允许成功和失败在一个没有威胁的气氛下被评估。成功和失败也就是performance,supportive environment可以对应于non-threatening atmosphere。
somewhere else to eat自助餐
2、takeaway
a、a restaurant that cooks and sells food that you take away and eat somewhere else外卖餐馆b、a meal that you buy at this type of restaurant外卖的饭菜;外卖食物
第二题,讨论某些情况如果再度出现的话怎么样可以处理的更好。答案是A段的这么
一句:analysing how they were managed and how they might be dealt with more effectively on subsequent occasions.分析应该如何进行处理并且在接下来的情况下怎样可以处理的更有效。
第十题,上文说经济形势转变了,所以Robertson决定从事多样化的经营。后面说这种
做法永远的改变了公司的经营方式。所以第十空应该填入相应的对策,怎么样来应对经济形
势的转变。符合这一条件的是B和E,都是关于解决问题的,但是B选项所说的招募竞争
对手的餐厅经理在上下文内容中没有提到。应该选E,为商业大厦送饭,正好对应下一段所
3、in retrospect: thinking about a past event or situation, often with a different opinion of it from the one you had at the time回顾
bec中级真题2阅读真题翻译解析

真题2 T10最好的教练致力于他们的工作并且对他们所取得的成果感到高兴1教练和员工之间的接触不能解决工作中所有的困难2讨论某些情况如果再度出现的话怎么样处理的更好。
3教练鼓励员工将所学应用到日常的工作中。
4培训为在现有岗位上不高兴的个人提供了新的兴趣5培训提供了一个有力的、支持性的讨论工作表现的环境6员工被要求分析他们自己并且培养出更强的自知7培训可以使得公司对某个领域的技术缺失迅速做出反应A培训是包括两个或更多的人坐在一起讨论最近在工作中出现的问题并分析他们怎样管理以及以后怎样更有效的处理问题。
指导因此从一个人的技能和信息转换到另一个人的在职状况,因此教练的工作经验被用于建议和指导被培训者。
它也允许成功和失败在一个没有威胁的气氛下被评估。
B培训意味着影响学习者个人的发展,例如,他或她的自信和野心。
它能够在任何个人职业的任何时间发生。
培训的目的是帮助个人更有效的工作,这也是一个强大的学习模式。
它开始于技能基础培训结束后,并且帮助培训者来把正式学过的知识运用到日常工作和管理情况下。
教练按照个人所需要的情况对学员进行培训,这需要他们考虑自己的行为并且思考这么做的理由。
C教练专业协助个人的职业发展,超越通常的管理/从属关系。
从理论上来说,培训可以提供所有问题的答案,但是实践中达不到这样。
然而,它可以提供比如对人的管理和技能、行为模式、自信心建立以及时间管理等主题的讨论和反馈的空间。
通过培训,公司能够满足技能缺陷讨论目标以及指出员工怎样在短期内处理具有挑战性的情况。
D有效的教练通常是那些从其他人的成功获得满足感以及肯在培训者身上花时间的人。
为人们培训的责任能够支持其发展,不仅通过鼓励小规模管理到一对一分配的潜力,并且通过提供对感觉在现有岗位上受困的经理们提供附加的工作满足感。
教练也是一个可信任的建议者,习惯于发展积极和有效的方法来复合化管理、组织和变化的问题。
PART TWO:BUFFET ZONE(自助餐领域)BUFFET ZONE 自助餐区域,在这片文章里的意思是自助餐领域,讲的是一个在自助餐领域取得了惊人成绩的杰出女性创业的故事。
BEC中级真题解析_第三辑T3P2

profit or competitive edge, because this will create fear and alienate staff. The next step is to
that were taken during the interview and will also indicate any new performance targets that have
been agreed.
A It is important to select a manager who can deal effectively with any suspicions staff may have
D Ideally, this should be to provide a supportive framework that aids staff development.
E Simply make sure that staff know who will appraise them and why, and what form the interview
will take.
F It is therefore important to decide who will have access to written records of the appraisal.
G They can also be a means of getting the best out of staff, both as individuals, and as team
BEC中级第二三四辑阅读真题详细解析(完美打印版)

第二辑T1P1这篇文章讲的是培训(coaching)的作用。
培训对一个公司的发展和员工的成长都是至关重要的。
文章的内容比较泛,但是题目的答案比较明显。
第一题,教练和员工之间的接触不能解决工作中的所有困难。
答案是C段的这么一句:In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this.理论上,培训可以提供所有问题的答案。
但是实践中达不到这样。
Fall short of是关键词。
第二题,讨论某些情况如果再度出现的话怎么样可以处理的更好。
答案是A段的这么一句:analysing how they were managed and how they might be dealt with more effectively on subsequent occasions.分析应该如何进行处理并且在接下来的情况下怎样可以处理的更有效。
这里的dealt with more effectively对应于题干中的better handled,on subsequent occasions.也就是occur again。
第三题,教练鼓励员工将所学应用到日常的工作中。
答案是B段的这么一句:helpsindividuals to use formally learnt knowledge in day-to-day work and management situations.帮助个人将学到的正式知识用在日常工作和管理情况下。
这里的day-to-day work and management situations就是题干中的routine work situations,what has been taught也就是formally learnt knowledge。
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人邮第三辑真题TEST 4 READING PART 2Human resource managementIt is nearly a century since the car manufacturer Henry Ford said, 'You can destroy my factories and offices, but give me my people and I will build the business right back up again.'(0) .....G..... But a few business theorists are beginning to argue that managing people well can add more to the bottom line than anything else.Mike Manzotti, a leading American author in this area, has strong views about the growing importance of human resources in today's business world. (8) .............. A company with high staff commitment, for example, has an asset that its rivals find hard to copy.Research in Britain would appear to support this notion. A recent business school survey into the performance of eight multinationals found that people management could be the most decisive factor in a company's performance. Another study indicated the same thing in medium-sized manufacturing firms. (9) .............. After all, how can an organisation evaluate the commitment of its staff?For this reason, the researcher George Hessenberg argues that a scientific approach is needed. He feels that when HR professionals suggest changing an organisation's compensation structure or being more selective in recruiting, they are asking for things that require resources. (10)............Some new approaches are emerging that attempt to do just that, including the scheme devised by consultants Couze Jordan. The scheme, which covers communication, recruitment, and use of resources, predicts that significant improvements in these areas achieve an increase in shareholder value of up to 30 per cent.Another programme, launched by James Lester, an independent human resources expert, approaches the problem from a perspective that is designed to appeal to a wide range of managers.(11)..............Both, he argues, involve appropriate decisions being made about the allocation of resources within a particular budget.Lester's expertise enables him to carry out an organisational audit for his clients to identify which areas of HR are in most need of improvement. This is because there is no point in businesses spending large amounts without knowing if the investment is worthwhile. (12) ............. Lester's advice, however, is for companies to think twice before hiring people, since it is vital they assess whether they are getting value for money.A But the findings are inconclusive because of the difficulty of collecting reliable evidence.B He argues that the role of a skilled, motivated and flexible workforce has become more significant as traditional sources of competitive advantage diminish.C For example, a common mistake is to spend a fortune on recruitment to cover up for deficiencies in training.D However, most leading experts in the field believe that there is sufficient evidence to support this model of workplace dynamics.E He compares the positive use of human resources to effective fund management, as this is something that senior executives can relate to.F He believes, however, that the only way they will gain approval for these potentially expensive initiatives is to have some data that demonstrates positive financial benefits.G In the light of this statement, it is odd that people management has taken so many years to move up the agenda.《Human resource management》,人力资源管理。
顾名思义,文章讲的是人对于企业的重要性,以亨利•福特的名言开头,列举了一系列专家对人力资源管理的看法。
第八题,这一段是列举了一个作家对人力资源重要性的看法。
空格前面说这个人认为人力资源在当今的商业世界有着越来越重要的作用。
空格后面是举例说明有着高度员工认同感的公司是竞争对手很难超越的。
所以第八空还是讲的人力资源的重要。
所以选B:传统的竞争优势已经减弱,有技术的、有动力的、有弹性的员工的作用变得越来越重要。
第九题,前面是列举几个调查结果来支撑上一段的观点:人力资源很重要。
后面一个after all,问到怎么才能评估员工对公司的忠诚度呢?从after all可以看出第九空有点转折。
人力资源虽然重要,但是员工对公司的忠诚度是无法衡量的。
第九空应该选B:收集可信证据的困难,使得调查结果的不确定性。
这里的findings就是对应的前面的survey和study,but是个关键的词。
第十题,这一空要和下一段联系起来选答案。
这一空的前面说,当HR专家建议改变公司的补偿结构或者是在招人时更有选择性一些,他们是在要求需要资源的事情。
(意思是需要成本的,不是那么简单容易的),接着下面一段就说为了达成这些要求,一些新的方法涌现出来。
新的方案预测这些地方的改进能够给股东带来30%的增加收益。
前面一个成本,后面一个收益,说白了,就是钱,这才是最根本的东西。
专家虽然给出了建议,但是这些建议必须能保证带来利益,才会得到支持。
所以选F,financial benefits是关键词。
第十一题,后面的both很关键,说两者都涉及到合适的决定。
那么第十一空应该是两件事情在做对比,找出了共性。
选E:将人力资源的积极用处和有效的基金管理做对比。
Compare 是关键词。
第十二题,最后一段讲的就是人力资源的回报问题。
投入的资源必须得有收获才行。
12空前面说投入巨大但不知投资是否值得,这样是没有意义的。
空格后面则是根据这个问题给出的意见:招人需谨慎。
可见12空还是和招人的投入有关。
并且是负面的,所以才有了后面的advice。
选C:一个常见的错误是将钱花费在招人上来弥补培训的不足。
一个mistake,一个recruitment,都是信号。