外贸英语口语

产品开发部 Product Development Department
❖ Quality department 质量部
Quality control department 质控部(QC)
❖ Public relations department 公共关系部(PR)
❖ Advertising Department广告部
Questions
❖How do you look for your customers? Talk about channels to look for customers
Information Related
Ways to get information of prospective clients: 1.Trade Directory/Union 贸易名录/行会
price list gives … price for… ❖ We noted that your company is the leading importer
of … in… ❖ The quality of ours is as good as that of many other
suppliers, while our prices… ❖ Wish you have interests . ❖ It’s going to be the pride of our company.
❖ Please let me introduce myself. I’m… ❖ May I introduce myself? I’m… ❖ Allow me to introduce myself. I’m… ❖ I’m from ABC company in Beijing. My name is David Lee.
5. Learn appropriate etiquette of making foreign costumers get acquaintance of the company.
Words and Phrases --- Company Department
❖ 总公司 Head Office 分公司 Branch Office Accounting department 财务部
Part One Preparing yourself
1. self introduction
❖ How do you do, Mr. Blake?
How do you do?
❖ 熟人打招呼： ❖ How are you? ❖ How are you doing?
初次见面， 较正式 更亲切
❖ Fine, thanks, and you? ❖ Very well, thank you. ❖ Not bad. Thank you. ❖ I’m OK.
大使馆驻国外商务参赞处
4. Advertisements in the newspaper or periodicals
5. Banks
Information Related
6. Market survey/research 市场调研
7. Mutual visits by trade delegations and representatives 贸易代表互访
❖ Planning Department计划部
❖ Human resources department 人力资源部(HR)
人事部 Personnel Department
❖ 秘书室 Secretarial Pool
❖ Department可简写为 Dept
Words and Phrases --- Position
听完别人自我 介绍以后，可
以说：
❖ How do you do , Mr. Blake.
❖ I’m very pleased/glad/happy/honor to see/meet you, Mr. Smith.
❖ I’ve heard so much about you , Mr. Blake. ❖ I’ve often heard about you , Mr. Blake. ❖ The others have often talked about you , Mr. Blake.
Director Zhang Office Director 办公室主任 ❖ 经理 Manager ❖ Marketing representative 销售代表 ❖ Accounting 会计 ❖ Cashier 出纳员 ❖ Clerk/Receptionist 职员／接待员 ❖ 推销员 Salesman ❖ 采购员 Purchaser ❖ 售货员 Sales Clerk
Part One Preparing yourself 3. Introducing Company
❖ I am glad to have the honor of introducing… ❖ We have nearly …employees and sales of … million. ❖ I’d like to establish trade relations with… ❖ I’ve been in this business for more than… years.
Zhang, manager of our company. ❖ Joe, I’d like you to meet … ❖ Joe, I don’t believe you’ve ever met … ❖ This is Joe. He’s in charge of… ❖ He’s our … Director/Manager. ❖ Jane, this is Tom, Tom, this is Jane. ❖ Jane, Tom. Tom, Jane.
Phoning and Making Appointments Calling on a Customer
Questions
Why firms establish business relation? No customer, No business New customer, New Business
Chapter 1
Establishing Trade Relations
Spoken English for Foreign Trade
LOGO
Establishing Business Relations
Introducing Company and Business 百度文库cope
Contents
8. Introduction from other business firms or friends or business house of the same trade 同业商行
9. The Internet
10. Attendance at the export commodities fairs and exhibitions at home and abroad 出口商品展会
Words and Phrases --- Office Equipment
•Office equipment 办公设备 •Office furniture 办公家具
Cabinet 柜子 Swivel chair 转椅 •computer
desktop 台式电脑 laptop 手提电脑 •Monitor 显示器 Computer screen 电脑荧屏 •Keyboard 键盘 Mouse 鼠标 •Copier 复印机 Fax machine传真机 Telephone 电话 •Printer 打印机
❖ 董事长 Chairman ❖ 总裁 President ❖ 总经理 General Manager ❖ C.E.O (Chief Executive Officer) ❖ 总经理助理General manager assistant ❖ 行政助理administration assistant ❖ Director 主任；主管
广交会(1957-) Guangzhou, Spring & Autumn China Import and Export Fair ( Canton Fair)
Introducing Company and Business Scope
Teaching Objectives
1. Learn some expressions of introducing company and business scope.
要注意在不同场合 使用的语气
在你很往多往P情会a况作rt下为O， 中ne Preparing yourself
间人识介的绍双互方2.不。T认hird-party Introduction
❖ May I introduce you to our office director? ❖ I’d like to introduce you to Mr. Smith. ❖ Let me introduce you to our personal manager. ❖ Please allow me to introduce you to Mr. Smith. ❖ It’s my pleasure to introduce you to … ❖ It is with great pleasure that I introduce to you Mr.
❖ Sales department 销售部
❖
国际部 International Department
出口部 Export Department
进口部 Import Department
❖ Purchasing/procurement department 采购部
❖ Research and development department 研发部(R&D)
Part One Preparing yourself
4. Introducing Business Scope
❖ Our products are sold in… ❖ We’ve got several years’ experience and
professional knowledge in the export of… ❖ Here is our product information sheet. ❖ We are one of the leading exporters of… in China. ❖ Here are our catalogue and price list… ❖ The catalogue lists all the… we export… , and the
2. Pick up some useful patterns in making introductions
3. Learn to introduce company and its business scope under specific situations.
4. Learn to use precise English to describe the advantages and business of the company.
Ink jet printer 喷墨式打印机 Laser printer 激光打印机 •Paper shredder 碎纸机 •Paperclip 回形针 Stapler 订书机 •Printer 打印机 •Scanner 扫描仪
Part One Preparing yourself 11. self introdduuccttiioonn
2. Chamber of Commerce both at home and abroad国内外商会
China Chamber of International Commerce (CCOIC) 中国国际商会
3. Embassies or consulates/The commercial counselor’s office of the embassy in foreign countries