使用手册faq
中科曙光服务器产品FAQ+V1.4

中科曙光服务器产品FAQ V1.4声明本手册的用途在于帮助您正确地使用曙光公司服务器产品(以下称“本产品”),在安装和第一次使用本产品前,请您务必先仔细阅读随机配送的所有资料,特别是本手册中所提及的注意事项。
这会有助于您更好和安全地使用本产品。
请妥善保管本手册,以便日后参阅。
本手册的描述并不代表对本产品规格和服务器配置的任何说明。
有关本产品的实际规格和配置,请查阅相关协议.装箱单.产品规格配置描述文件,或向产品的销售商咨询。
如您不正确地或未按本手册的指示和要求安装.使用或保管本产品,或让非曙光公司授权的技术人员修理.变更本产品,曙光公司将不对由此导致的损害承担任何责任。
本手册中所提供照片.图形.图表和插图,仅用于解释和说明目的,可能与实际产品有些差别,另外,产品实际规格和配置可能会根据需要不时变更,因此与本手册内容有所不同。
请以实际产品为准。
本手册中所提及的非曙光公司网站信息,是为了方便起见而提供,此类网站中的信息不是曙光公司产品资料的一部分,也不是曙光公司服务的一部分,曙光公司对这些网站及信息的准确性和可用性不做任何保证。
使用此类网站带来的风险将由您自行承担。
本手册不用于表明曙光公司对其产品和服务做了任何保证,无论是明示的还是默示的,包括(但不限于)本手册中推荐使用产品的适用性.安全性.适销性和适合某特定用途的保证。
对本产品及相关服务的保证和保修承诺,应按可适用的协议或产品标准保修服务条款和条件执行。
在法律法规的最大允许范围内,曙光公司对于您的使用或不能使用本产品而发生的任何损害(包括,但不限于直接或间接的个人损害.商业利润的损失.业务中断.商业信息的遗失或任何其他损失),不负任何赔偿责任。
对于您在本产品之外使用本产品随机提供的软件,或在本产品上使用非随机软件或经曙光公司认证推荐使用的专用软件之外的其他软件,曙光公司对其可靠性不做任何保证。
曙光公司已经对本手册进行了仔细的校勘和核对,但不能保证本手册完全没有任何错误和疏漏。
系统FAQ手册

文件变更记录删除修改人摘要审核人备注版本号日期变更类型(A*M*D)V1-1.0 2015-05-21 A 刘晓芬编写问题帮助手册V1-1.02015-05-27M刘晓芬修改完善问题帮助手册目录1. 万米网格索引生成失败不能上报案件 (4)1.1. sde方式生成万米网格索引 (4)1.2. 采用gis矢量查询服务生成万米网格索引 (5)1.3. 不生成万米网格索引上报案件 (6)2. 在线部件不显示 (7)3. 离线部件不显示 (9)4. 多媒体无法上传 (12)5. 监督员轨迹不显示 (12)6. 地图不显示 (12)7. 定位不正确 (13)8. 实景不显示 (14)9. 案件办理流程无法显示 (16)10. 领导通决策分析不显示 (16)1.手机1.1. 万米网格索引生成失败不能上报案件1.1.1.sde方式生成万米网格索引1.检查sde服务是否启动,启动是否正常(如果sde启动不正常找gis组相关人员解决);2.检查sde配置:select * from dlsys.tcsysconfigitem where configgroupid=35;(检查sde连接数据库名称、访问端口、登录用户名、密码是否正确)3.检查单元网格图层名称及关键字段配置是否正确:select PhyLayerName,KeyFieldName fromdlsys.tclayerusagedetail a where ageid=3004 for update其中PhyLayerName为发布的地图服务中“单元网格”图层的名称;KeyFieldName为单元网格图层关键字段。
4.检查万米网格分块上传的大小配置是否正确:select itemvalue from dlsys.tcsysconfigitem where ConfigItemName ='MOBILE_SERVER_BLOCKSIZE' for update经纬度坐标系配置值为0.005,平面坐标系配置值为500.此配置项可通过MIS构建修改配置界面如下图:特别说明:修改上述配置项后需重新启动服务端才能生效。
用户手册标准格式模板

用户手册标准格式模板1. 概述用户手册是一份重要的文档,旨在帮助用户正确使用产品或服务。
本文档提供了用户手册的标准格式模板,以便于编写规范、易读且有用的用户手册。
2. 标题用户手册应该以具有描述性的标题开头,以吸引读者并指明文档内容。
标题应该简明扼要,准确地表达手册的主题。
3. 目录4. 引言引言部分应该提供产品或服务的概述,包括背景信息、目标用户群和主要功能。
引言可以帮助用户了解手册的整体结构和目标。
5. 功能说明用户手册应该详细介绍产品或服务的各个功能,并提供相关的操作步骤和注意事项。
每个功能都应该在独立的章节中进行说明,以便用户快速找到所需信息。
6. 常见问题解答用户手册应该包含一个常见问题解答(FAQ)部分,以帮助用户解决常见的问题或疑惑。
FAQ应该提供简明扼要的问题和对应的解答,以便用户快速找到答案。
7. 附录8. 使用说明用户手册应该包含使用说明,以帮助用户正确理解和使用手册的内容。
使用说明应该概述手册的结构和使用方法,以便用户能够充分利用手册的资源。
9. 样式和布局用户手册的样式和布局应该简洁清晰,以提高阅读效果和易用性。
应使用适当的标题、段落和列表来组织文档,以确保信息的结构性和易读性。
10. 术语和缩写用户手册中使用到的术语和缩写应当在文档中进行解释和定义,以帮助用户理解和使用手册的内容。
11. 更新记录用户手册应该包含一个更新记录部分,用于记录手册的版本和更新历史。
更新记录可以帮助用户了解手册的最新变更,并查看之前版本的内容。
结论用户手册标准格式模板提供了一个参考,以帮助编写规范、易读且有用的用户手册。
根据实际需求进行适当的修改和调整,以确保手册能够满足用户的需求和期望。
PCS9700变电站监控系统帮助手册v1.02

内部交流资料,未经许可,不得以任何方式外传!!
南京南瑞继保电气有限公司
i
PCS-9700 FAQ 手册
修订历史
日期 2011-5-12 2011-7-21 2011-09-30
版本 V1.00 V1.01 V1.02
描述 首次建立。 增加内容。 增加保护管理界面配置说明、长期监视报 文的方法、笔记本和现场互导数据的方法 等
2.1 Unix 操作系统起不来了怎么办 ......................................................................................... 27 2.2 Unix 系统怎么把硬盘挂到另外一台机器当从盘................................................................ 28 2.3 Unix 系统怎么进入安全模式 ............................................................................................. 28 2.4 Unix 操作系统版本怎么看................................................................................................. 29 2.5 Unix 操作系统中文输入乱码怎么办 .................................................................................. 29 2.6 Unix 操作系统无法关机怎么办 ......................................................................................... 29 2.7 Unix 系统关机脚本编写 .................................................................................................... 30 2.8 报找不到***程序或动态库怎么办...................................................................................... 31 2.9 常用调试手段.................................................................................................................... 32 2.10 pcs9700 的启动过程是什么样子的 ................................................................................. 34 2.11 pcscon 起不来是什么原因.............................................................................................. 35 2.12 为什么遥测数据突然不刷新............................................................................................ 35 2.13 数据库组态工具为什么打不开 ........................................................................................ 35 2.14 预演开票时单击画面上的图元没有反应 ......................................................................... 36 2.15 升级操作和需要注意的事项............................................................................................ 37 2.16 填库之后改不了电压等级怎么办 .................................................................................... 38 2.17 画面被锁定怎么办 .......................................................................................................... 38 2.18 报表浏览看不到数据怎么办............................................................................................ 38 2.19 为什么对于 103 同一组标题不同组号的信号有的能上来有的上不来? ......................... 39 第 3 章 各程序版本主要修改记录................................................................................................... 41
Fidelity 个性化规划与建议管理账户服务FAQ说明书

Fidelity® Personalized Planning & AdviceFAQWhat is a managed account service?A Fidelity Personalized Planning & Advice managed account develops a risk-managedinvestment strategy that factors in your unique financial situation. We guide youthrough a series of questions to get to know your risk tolerance, financial situation,and how much you may need in retirement. You’ll have access to an exclusivedashboard to track income estimates, your progress toward retirement, and makeupdates based on life events.Is a managed account right for me?A managed account may be just what you're looking for if you:o Want a team of professionals to evaluate your plan's investment options and allocate your assets among themo Want to delegate the ongoing management of your workplace savings to Fidelity's investment professionalso Are willing to pay an annual advisory fee for ongoing professionalmanagement of your workplace savings accountWhat will the Service do for me and what will I be expected to do?Using your expected retirement age or your responses in your Personal Profile as aguide, the Service will take on many of the day-to-day investment decisions on yourbehalf. The Service will:o Determine the initial and ongoing investment mix in your plan account to align with a model portfolio that seeks to support growth and manage risko Change the investment mix of your future contributions to align with your model portfolio (note, however, that the Service does not control the amountof the contributions you choose to make to your retirement savings account)o Rebalance and reallocate your workplace savings plan account through the ups and downs of the marketo Provide confirmations showing transactions initiated by the Service on your behalfo Provide account statements detailing your holdings and investment mix, as well as any advisory fees paid from your account during the statement periodo Contact you annually to review your investment approach to make sure that it is still appropriate for your future goalsYou will continue to decide how much to contribute to your workplace savingsaccount, make loan or withdrawal decisions for your workplace savings account, andmake decisions about your company stock, if you have any. You may choose tocomplete your Personal Profile at any time, if you have not done so. We will use thisadditional information to provide a more comprehensive analysis of your workplacesavings account.Beyond this, you should update your information with us whenever a personal orfinancial change occurs.Can I contact someone about my managed account once I've signed up for this Service?Yes, you can speak to a dedicated Workplace Planning Consultant by calling 1-866-811-6041. These Consultants can provide you with the latest information on youraccount's investment holdings and offer general account assistance.How does a managed account work?It's easy to enroll. To get you started we assign a strategy based on the things weknow about you, either through your employer or your relationship with Fidelity: your age, your salary, and the value of your retirement accounts or pensions with Fidelity.We also look at your anticipated retirement age, and how you would like us toconsider your company stock, if you own any. If you prefer a more comprehensiveapproach, which is what we recommend, you can choose to answer a series ofquestions about your financial situation through your Personal Profile. We'll propose an investment approach based on your responses. Either way, we will use yourinformation to suggest an investment approach and a model portfolio designed for an investor like you, using the investments offered through your workplace savings plan.When you accept this investment approach, we will allocate your current plan account balance and invest your future contributions to align with the model portfolio. Theinvestments in your assigned model portfolio may be reallocated when market oreconomic conditions warrant, if there are changes to the characteristics of the model portfolio holdings, or if your plan makes changes to its investment options. If younotify us of changes in your situation, the Service may rebalance your account toreflect the change, if appropriate.Once a year, we ask you to review your responses in your Personal Profile to helpensure your current investment approach is still appropriate for your retirement goals.If you revise your responses, we'll review your investment approach and makechanges, if necessary.Currently, we take financial responsibility for certain charges incurred during theongoing management of your account, such as purchase fees and redemption fees.However, we reserve the right to pass on to your account these types of fees that are typically generated when exchanges into or out of an investment option in youraccount occur. You are responsible for any redemption fees, if applicable, that mayresult from the initial exchanges when you enroll in the Service or from any loans orwithdrawals you initiate. However, if the Service initiates a transaction in your planaccount that results in a redemption fee, this fee will be covered by the Service unless we have changed our practice of assuming financial responsibility for these costs. What are the benefits of a managed account?• A team consistently reviews your investment strategy, and proactively adjusts it through market ups and downs to stay aligned with your retirement goals.•Risk tolerance, how much you’ve saved, and how long your money will need to last are all taken into account.•Access to an exclusive dashboard to make any updates based on life events. track income estimates, view your progress toward retirement.Who will be managing my workplace savings account?Your Fidelity managed account will be managed by Strategic Advisers and FidelityPersonal and Workplace Advisors, both are registered investment advisers andFidelity Investments companies. For nearly 30 years, Strategic Advisers has provided professional investment management and financial planning and advice tools toFidelity's customers. Following asset allocation principles, along with deepquantitative and fundamental research, Strategic Advisers and Fidelity Personal and Workplace Advisors LLC's disciplined approach to investment management thatseeks risk-adjusted results over time—all designed to help give individuals andfamilies the reassurance they need.See the Terms and Conditions for the education and business backgrounds of theinvestment professionals who develop model portfolios.What is your Personal Profile?For a more comprehensive analysis of your situation, your Personal Profile guides you through a series of questions to determine your preferred investment style, howmuch you may need in retirement, your anticipated income sources, and yourretirement time frame. This information will help us determine an appropriateinvestment approach of stocks, bonds, and short-term investments for your assigned model portfolio.How is company stock considered?Investing a portion of your plan in company stock can play an important role inhelping you meet your long-term retirement goals. However, a large holding of asingle stock, including company stock, may create higher risk.Your company stock is not part of the assets that are managed by the Service. You can direct the Service to (1) attempt to offset the risks of your company stock in ourapproach, (2) ignore your company stock in our approach, or (3) sell all your company stock (unitized company stock fund only). You can also sell your company stockbefore enrolling or updating your plan. You may wish to consult a tax advisor before making a decision about selling your company stock.•Offset Company Stock: Offsetting the risk associated with company stock may result in a more conservative investment approach than if your stock holdingswere ignored. If you request that Fidelity attempt to "offset" the characteristics ofcompany stock in your account, they will assign you to a model portfolio thatstrives to offset the risks associated with owning company stock. If, as a result ofyour company stock position, your offset model portfolio consists exclusively ofbond funds and short-term investments, you should carefully consider whetherthis fee-based service is appropriate for you.•Ignore Company Stock: Ignoring the risk associated with company stock may result in a more aggressive investment approach than if your stock holdings wereoffset. If you request that Fidelity "ignore" the characteristics of company stock inyour account, they will assign you to a model portfolio that ignores the risksassociated with owning company stock.•Sell Company Stock: (Only available for company stock traded in a unitized stock fund). You can direct the Service to sell all of your company stock holdings in thisplan for you. You should carefully consider the tax and other implications ofselling company stock held within your account. You may wish to consult a taxadvisor before making a decision.For more information on how the Service treats company stock, please see the Terms and Conditions.Why am I unable to invest in BrokerageLink® when enrolled in Personalized Planning & Advice?If you are currently enrolled in Personalized Planning & Advice and your plan allowsall assets to be managed by this service, enrolling or depositing additional moniesinto BrokerageLink is not allowed. If you wish to enroll in BrokerageLink, or if yourplan allows, contribute more to BrokerageLink , you must first un-enroll fromPersonalized Planning & Advice.For more information on how to un-enroll before opening or contributing additional monies into your BrokerageLink account, please contact a service representative.How are BrokerageLink® assets considered by Personalized Planning & Advice?Personalized Planning & Advice does not manage the BrokerageLink® assets;however, the Service takes in to account the equity percentage of the BrokerageLink assets to determine an appropriate investment approach of stocks, bonds, and short-term investments for your assigned model portfolio.For more information on how the Service treats BrokerageLink assets, please contacta service representative.What does "Other" mean under "Not eligible for Personalized Planning & Advice" and how is it treated by the Personalized Planning & Advice?Your plan sponsor may elect to exclude certain investment options in your line-upfrom Personalized Planning & Advice. In these cases, the Service does notmanage those investment options; however, it does consider the equity percentage of these excluded investments to determine an appropriate investment approach of stocks, bonds, and short-term investments for your assigned model portfolio.These assets may also be restricted from exchange by plan rules. To exchange these assets, or determine which investment options have been excluded please contact a service representative.How can I access my account information?There are many ways to stay informed about your managed account.o You may view your account through NetBenefits®, virtually 24 hours a dayo You will automatically receive confirmations showing transactions initiated by the Service on your behalfo You will receive or may view online your account statement, detailing your holdings and investment mix, as well as any advisory fees paid from youraccount during the statement periodo You can speak with a Fidelity representative by calling 1-866-811-6041. These representatives can provide you with the latest information on your account'sinvestment holdings and offer general account assistance.What if my financial situation changes?Whenever there are changes to your personal or financial situation, you will need to update your information to keep your approach on the right track. Changes include:o Changing your anticipated retirement ageo Selling some of your assets outside of your managed accounto Receiving an initial or large contribution in company stocko Selling your company stock holdingso A significant change in your annual incomeYou can update your information online virtually 24 hours a day or by calling adedicated Fidelity representative at 1-866-811-6041.What if I need to take a loan or withdrawal from my plan account?You would follow the same procedures that your workplace savings plan currently has in place. If you take a partial withdrawal, your remaining assets will continue to bemanaged. If you take a full payout, you will no longer be enrolled in the Service. Inthis case, the Service will automatically deduct from your payout amount the prorated advisory fee based on the number of days you used the Service during the statement period, unless your plan sponsor is paying for the Service.What if I cancel the service?There is no cancellation fee should you decide to terminate the Service. You maycancel at any time by calling 1-866-811-6041. Unless you take action to change yourinvestment mix, your workplace savings account will remain invested in accordancewith the last investment mix determined by the Service and all additionalcontributions to your account will be invested in accordance with those allocations.You will receive a confirmation when you cancel the Service.We will automatically deduct a prorated advisory fee based on the number of daysyou used the Service during the statement period, unless your plan sponsor is paying for the Service. Sometimes a transaction that is in-process when you cancel results ina short-term trading fee after you cancel the Service--if that happens, you will beresponsible for paying this short-term trading fee.Can I make changes to my investments?Once you are enrolled in the Service, you cannot make changes to your investmentmix for the account(s) being managed. When you choose a managed account, youturn over the day-to-day management of your investments to a team of professionals.The Service determines the investment mix on your behalf and changes theinvestment mix for future contributions to align with your assigned model portfolio.What happens if I leave my current employer? Can I leave my money in the account?This depends on your plan rules. As long as your plan sponsor allows you to remain in the plan, you can continue to enjoy the benefits of Personalized Planning & Advice.How accurate do I need to be?While it's not necessary to be accurate down to the last penny, providing moredetailed, accurate information can help Fidelity develop a more comprehensiveproposal that more closely reflects your overall financial situation. For this reason, ithelps if you can be reasonably accurate.How is this different from a target date fund?While a target date fund is a good retirement savings solution for many workplaceinvestors, it may not be as comprehensive as Personalized Planning & Advice. With a target date fund, the investment mix is dictated primarily by the date associated with the fund, which is assumed to be at or near the investor's retirement date. So forinstance, a fund will have a certain prescribed mix of stocks, bonds, and moneymarket investments 20 years prior to the target date, a different prescribed mix 10years prior to the date, and so on, with the mix slightly changing until 15 years afterthe target date has passed. While these types of funds can help investors looking for an age-appropriate investment mix, they don't account for any data other than age.Personalized Planning & Advice is designed to be much more comprehensive,drawing on a range of personal and financial data, including (depending onhow many of the questions you answer), your age, your salary and plancontributions, the precise year you hope to retire, the number of years you'll needmoney, the amount you've saved in both retirement and non-retirement accounts,any income you may receive from things like Social Security or a pension, yourfeelings about investment risk, your investment knowledge and experience, and your overall financial picture.What if I expect this information to change in the future?In order to ensure that your investment mix is based on the most up-to-dateinformation, Fidelity recommends that you revisit this questionnaire annually, making adjustments to reflect your changing situation. You should also come back and revisit this tool if you've gone through a major life event, such as a marriage, or if theanswers to some of these questions have changed significantly. For instance, you may have increased the contributions you make to your workplace plan, or you may have changed the way you view investment risk. Keeping your information as current aspossible is the best way to ensure that you're maintaining an investment mix that'sappropriate for you.What if I have significant income not reflected here?If you have significant amounts of other income from a second job, a rental property you own, or a structured settlement, or if you think your financial situation is morecomplex than what's shown here, you can provide more detail in the questionnaire.It's been designed to go into greater depth and can help capture some of thesedetails.Do I have to answer every question?While it's not necessary to answer every question, it's important to remember thathaving more information about you can help Fidelity develop a more comprehensive proposal and an investment mix that more accurately reflects your unique financialsituation.Can I have my non-workplace accounts managed by this service?No. Personalized Planning & Advice is not available for personal accounts. Fidelitydoes however have other managed account options for personal accounts. For more information call 866-811-6041.Learn more about Personalized Planning & Advice at /PPA.Keep in mind that investing involves risk. The value of your investment will fluctuate over time and you may gain or lose money.Fidelity® Personalized Planning & Advice at Work is a service of Fidelity Personal and Workplace Advisors LLC and Strategic Advisers LLC. Both are registered investment advisers and Fidelity Investments companies and may be referred to as “Fidelity,” “we,” or “our” within. For more information, refer to the Terms and Conditions of the Program. When used herein, Fidelity Personalized Planning & Advice refers exclusively to Fidelity Personalized Planning & Advice at Work. This service provides advisory services for a fee.You may unenroll by calling a representative. There are no cancellation fees.Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917© 2023 FMR LLC. All rights reserved.1083822.1.0。
短信转移业务操作使用手册 - 中国移动通信

中国移动通信有限公司短信过滤客服FAQ 文档1-11 短信过滤最常见问题 (2)Q:是否可以过滤SP发来的短信? (2)Q:过滤条件的优先级是什么? (2)Q:关键字可以设置几组? (2)Q:黑白名单是否可以同时使用?生效方式如何查询及修改? (2)2 短信过滤FAQ (3)Q:什么是短信过滤业务? (3)Q:短信过滤业务的业务类型是什么? (3)Q:短信过滤业务的业务状态是什么?及状态的查询修改方式有哪些? (3)Q:短信过滤业务的业务分类有哪些? (3)Q:短信过滤业务的使用范围是什么? (4)Q:短信过滤业务对终端类型有无特殊限定? (4)Q:如何办理短信过滤业务? (4)Q:如何通过短信指令暂停短信过滤业务? (4)Q:如何通过短信指令激活短信仓库过滤? (4)Q:如何通过短信指令查询短信过滤的状态? (4)Q:如何个性化设置短信过滤策略? (4)Q:短信过滤策略中的优先处理级别是怎样的? (4)Q:如何查看我已过滤了哪些短信? (4)Q:短信过滤业务中的白名单生效方式是什么意思? (5)Q:短信过滤业务中的黑名单生效方式是什么意思? (5)Q:短信过滤业务的优点有哪些? (5)附录1:技术支持联系方式............................................................................................... 错误!未定义书签。
附录2:短信过滤短信指令列表 (5)1 短信过滤最常见问题Q:是否可以过滤SP发来的短信?A:可以。
将不想接收其短信的SP号码设置为黑名单号码,即可将此SP发来的短信过滤掉。
Q:过滤条件的优先级是什么?A:对于各种过滤逻辑的条件设定和处理逻辑优先级描述如下:1.按照关键字过滤具有最高的优先级2.按照指定时段过滤优先级次之3.黑、白名单的优先级最小,且黑、白名单只能选其一Q:关键字可以设置几组?A:DCS默认的关键字个数是10组。
FAQ 常见问题解答20120111

FAQ 常见问题解答1.输错员工组或者员工子组或者职位信息怎么办?2.如何查找公司所有人员信息或者特定人员(比如所有退休人员)信息?3.中途调整员工组或者员工子组如何操作(比如试用期转正,或者员工组从岗位工资制转变成业务工资制)?4.如果发现一个人员的职位对应的岗位是错误的,应该怎么修改?5.没有做足一个月,首月工资只能发一部分,应该如何处理?6.如果一个新人入职做到一半没有成功就退出怎么办?7.同时雇佣的操作?8.一个人离职之前另外一个人已经入职应该怎么处理?9.离职开始日期应该选哪一天?10.如何删除人员分配号及其下所有信息?(此功能慎用)11.如何显示SAP菜单中的事务代码?12.如何创建工资范围的控制记录?13.如何人工指定过账日期?14.如何冲销从人事系统正式过账的薪资凭证15.离职人员如何继续发薪?16.年终奖的三个工资项如何区别使用?17.如何批量调整司龄工资(同样方法也适用于增加相同金额的工资项调整)?18.如何将企业年金录入系统?FAQ 常见问题解答1.输错员工组或者员工子组或者职位信息怎么办?这里指的是做”入职”操作时输错信息. 如果需要保留之前的信息,只是中途修改详见问题3的解答.进入PA30事务代码界面,找到这名员工,点击“操作”前的小框选中这个信息类型, 然后点击左上角的概览图标( 见下图圈出的图标)会看到有一条“入职”的记录。
选中这条记录, 然后点复制图标(见下图圈出图标)。
在打开的界面的下放修改员工组或者员工子组或者职位,点执行信息组,然后两次确认以后,到组织分配界面,这个时候就应该已经修改好了。
点保存,出现一个提示框点击一次确定。
来到个人信息(输入姓名)的界面,点上方黄色按钮退出即可。
对于上薪资模块的公司,如果你已经起薪了那么还要检查一下组织分配里面起薪日的那条记录对不对。
概览“组织分配”这个信息类型,找到起薪那条组织记录不对的情况。
如果有这样的情况。
你需要找到正确的那条组织分配,复制一下,然后把日期写为为起薪日的时间,并修改好薪资范围。
08标准常见问题手册(FAQ)模板V1.0

08标准常见问题⼿册(FAQ)模板V1.0
XX 系统常见问题⼿册
Prepared by
拟制Date
⽇期
yyyy-mm-d
Reviewed by 评审⼈Date
⽇期
yyyy-mm-dd
Approved by
批准Date
⽇期
yyyy-mm-dd
Revision Record 修订记录
⽬录
1.应⽤系统概述 (5)
1.1系统简介 (5)
1.2常见问题列表 (5)
2.业务常见问题 (5)
问题1 (5)
问题2 (5)
3.技术常见问题 (5)
问题1 (5)
问题2 (6)
4.技术平台常见问题导⼊模版 (6)
图表⽬录错误!未找到图形项⽬表。
1.应⽤系统概述
1.1系统简介
<对系统的背景、功能、服务范围和对象、上线⽇期、主管部门、开发部门、运⾏部门等系统概况进⾏描述。
> 1.2常见问题列表
<采⽤列表的⽅式描述常见问题,具体使⽤的模板见4.0:技术平台常见问题导⼊模板>
2.业务常见问题
问题1
<对问题的描述,解决⽅法,如问题可⽤⽂字进⾏描描述,则可以添加到常见问题模板中即可。
>
例如:
问题描述
解决⽅案
问题2
3.技术常见问题
问题1
<对问题的描述,解决⽅法,如问题可⽤⽂字进⾏描描述,则可以添加到常见问题模板中即可。
>
例如:
问题描述
解决⽅案
问题2
4.技术平台常见问题导⼊模版
<对于遇到的问题,可以采⽤如下Excel模板的形式进⾏单独的记录>
常见问题模板.xls。
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使用手册faq
1. 什么是使用手册?
使用手册是为了教导用户使用某个产品或系统的详细说明书。
它提供了关于该产品或系统的功能、操作步骤、故障排除等信息,以帮助用户更好地理解和使用。
2. 使用手册的重要性
使用手册是产品或系统的重要组成部分,它不仅提供了用户所需的信息,还能提高用户的满意度,减少用户在使用过程中的困惑。
通过使用手册,用户可以更快地熟悉产品或系统,提高工作效率。
3. 使用手册的基本结构
一般来说,使用手册由以下几个部分组成:
a. 产品或系统的简介:介绍产品或系统的背景信息、主要特点等。
b. 功能说明:详细介绍各个功能模块的使用方法和注意事项。
c. 操作步骤:逐步说明产品或系统各个操作步骤,并配以示意图或截图。
d. 故障排除:列举可能出现的故障情况及解决方法。
e. 常见问题解答(FAQ):整理用户常见的问题,并给出详细的解答。
f. 联系方式:提供客户支持的联系方式或网站链接。
4. FAQ的编写原则
为了使FAQ内容简洁明了,易于阅读和理解,以下是编写FAQ的
一些原则:
a. 提问准确明确:将用户可能提出的问题提炼出来,确保每个问题
都能准确表达用户的需求。
b. 简洁明了的回答:回答问题时尽量简洁明了,避免使用专业术语
或复杂的句子结构。
c. 使用列点式或编号式:将问题和答案分条列出,便于用户阅读和
查找。
d. 解决方案具体有效:确保对每个问题都给出具体有效的解决方案,避免模糊或笼统的回答。
e. 避免冗余问题:将类似的问题进行合并,确保FAQ的内容不冗余,简洁明了。
5. 编写使用手册FAQ的步骤
a. 收集用户反馈:通过用户反馈、市场调研等方式收集用户最常遇
到的问题。
b. 整理问题:将收集到的问题进行分类整理,去除重复和不相关的
问题。
c. 回答问题:根据问题进行详细的回答,并给出解决方案。
d. 梳理语句:梳理回答的语句,使其简明扼要,易于理解。
e. 添加示意图:对于一些较复杂的操作步骤,可以添加示意图或截图,以便用户更好地理解。
f. 定期更新:随着产品或系统的升级,用户可能会遇到新的问题,
定期更新FAQ以保持最新性和有效性。
6. 使用手册FAQ的优势
使用手册FAQ在用户使用产品或系统时具有以下优势:
a. 节省时间成本:用户在使用过程中遇到问题时,可以通过FAQ
快速找到解决方案,无需等待客户支持的回复。
b. 提高用户满意度:通过提供详细的问题解答,用户可以更好地理
解和使用产品或系统,提高用户满意度。
c. 减少技术支持压力:通过FAQ解答用户常见问题,可以减少技
术支持团队的工作压力,更专注于解决复杂问题。
d. 客户自助服务:用户可以通过使用手册FAQ进行自助解决问题,提高自主性和独立性。
使用手册FAQ是提供产品或系统支持的重要方式之一,它不仅提
供了用户可能遇到的问题的解决方案,还能帮助用户更好地理解和使
用产品或系统。
编写使用手册FAQ需要遵循一定的原则,确保回答准确、简明扼要。
随着产品升级和用户需求的变化,定期更新FAQ可以
提供最新、有效的问题解答,提高用户满意度。