酒店客务部各岗位工作流程图
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酒店客务部各岗位工作流程-----------------------作者：
-----------------------日期：
1. 参加酒店
2. 召开部门会议
3. 现场督导、巡查
4. 处理突发事件
5. 处理客人投诉
续表
6、与其它岗位相接口的程序：
序号程序名接口部门/岗位
1.前厅程序前厅经理
2.大堂程序大堂副理
3.大堂程序金钥匙
4.楼面程序楼面经理
5. PA程序 PA经理
管理随想：（共5页）
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