【2016海外留学生招聘会】德勤笔试题
德勤笔试题
德勤笔试题在网申刚刚开通不久就报名了，但是第一批笔试没有等到开始以为自己是大二的所以被鄙视了，后来还好星期一收到了**。
言归正传，笔试题目一共四十道，前20多道是逻辑题，后十多题为图形分析题，最后是找图形规律的几道题。
笔试之前在网上面搜了一篇比较详细的笔经，就是第一题是什么b比a慢，a比c快的那篇笔经，题目思路与真正考到的逻辑题基本一致，很多道都是完全一样的。
记忆中一样的题：三个单词：dos、tam、man相叠加书写。
dos在最上面，tam在中间，man在最下面。
问：能否找出nad和mas这两个单词?碰到的题目就是把这三个单词换掉了换汤不换药选出与其它几项不同的一项：(1)a;(2)z;(3)n;(4)f;(5)e.字母全部换掉了，好像是A D G I J M P S我选的I某商品降价20%,问现在要涨百分之多少才能恢复到原来的价格水平?一摸一样这个应该不难吧john和tom赛跑，从a点跑到b点，再从b点折回a点。
john从a到b的速度为24,从b返回a的速度为16;tom往返速度均为20.问：谁先返回a点?24改成30 16改成10 其他一样谣言d和e之间互传，然后另一途径是a到b到c到e(不可逆)，问如果谣言从b开始传，有谁不知道?又是一道一模一样的…下面是自己记得的一些题目：一个房间是四个人睡的，一个人付39美元另外每多一个人多加x美元，有三个人来住，每个人付了21美元，x的值为?医生建议每个人每天应该喝自己体重五分之一ounce的水，同时，你自己心理的理想体重每比你实际体重重25ounce,就再多喝8ounce的水，一个人每天喝336ounce(数据不太记得了)的水，体重为240ounce,所以他比自己的理想体重重了多少?你站在楼梯上，上几格，下几格，再上几格，再下几格，再上，再下，重复n次，你跟一开始相差几格?一个人以20%折扣将车子卖%出去，但仍然赚了25%,如果他那辆车成本4800元，则他一般卖价多少?一个袋子有四个球，两个红两个蓝，最后想要拿出一个红球一个篮球的几率 glove和hand的关系与head和什么的关系一样我选的hat人们都用减少烟类产品广告来减少抽烟。
德勤笔试题库
德勤笔试题库德勤（Deloitte）是全球领先的专业服务机构之一，为全球范围内的企业和组织提供审计、税务、咨询和财务等服务。
作为一家知名的金融机构，德勤笔试题库是众多求职者备战面试的重要资源之一。
本文将介绍德勤笔试题库的优势、内容以及如何有效利用。
一、德勤笔试题库的优势德勤笔试题库具有以下几个优势：1.综合性强：德勤笔试题库涵盖了审计、税务、咨询、财务等多个领域的题目，可以全面了解德勤的业务范围和专业要求。
2.实时更新：德勤作为一家高效运营的机构，不断推陈出新，更新题库内容，保持与业界最新趋势的同步。
3.题型多样：德勤笔试题库涵盖了选择题、填空题、解答题等多种题型，帮助考生全面提高应试能力。
4.参考答案详尽：德勤笔试题库提供了详细的参考答案和解析，让考生更好地了解题目的解题思路和知识要点。
二、德勤笔试题库的内容德勤笔试题库的内容主要包括以下几个方面：1.审计：包括审计流程、内部控制、风险评估等相关知识。
2.税务：包括税法、税务筹划、税收政策等相关知识。
3.咨询：包括战略咨询、人力资源咨询、信息技术咨询等相关知识。
4.财务：包括会计准则、财务报表分析、财务管理等相关知识。
三、如何有效利用要充分利用德勤笔试题库，提高应试能力，考生可以采取以下措施：1.系统学习：根据德勤笔试题库中的内容，进行有针对性的学习，掌握相关知识和技能。
2.刷题训练：多做题，培养解题的灵活性和应对能力。
可以从易到难，逐步提高题目的难度。
3.总结经验：每次做完一套德勤笔试题库后，及时总结答题的经验和不足，查漏补缺，提高应试水平。
4.模拟练习：根据德勤笔试的考试形式、时间限制等特点进行模拟练习，提前适应考试环境。
5.查阅资料：德勤作为知名机构，相关的书籍、期刊、报告等都可以成为学习的宝贵资料，对于提高应试能力有极大帮助。
总之，德勤笔试题库是一个重要的备战工具，通过有效利用德勤笔试题库，考生可以更好地了解德勤的业务范围和专业要求，提高应试能力，为德勤的求职面试做好准备。
德勤笔试题目(3)
德勤笔试题目(3)28. Rumors d and e are mutually independent and mass, and then the other one is a to b to c to e (non reversible) and asked if the rumors began to pass from the b, who do not know?29.a owed b $ 64, a they have $ 28, c also lent a $ 28, asking a is not able to pay off the money?30. A person is a positive classroom, the first 16 and last the first 16 and asked that the ban is a total of 32 people?31.5 chefs to spend 1 hour and can do a meal, and askedfour chefs make a meal and take the number of minutes?32. With the opposite of the meaning of the word discord which one? supportive, agreement ... ...33.stoke and smother the relationship between the equivalent of ...34. With the relationship between club and golf are the same: glove, and baseball, ball, and soccer, type, and book, board, and chess ...35., And facilitate the recent meaning of the word foil, expedite, extol, ...36.gratuitous opposite of ...37. Although the conflict was quelled (opinion of the agreement), but from past experience, the results are not optimistic, and then understand the sentence was intended to select a word (gre fill in the blank of the original title)38. Not in conformity with the law of numbers: 64,54,42,31,2039. All a are b, c is a, so c is b40.open-ended a fence 100 meters long, two pillars of the interval of 20 meters, regardless of need Jigen columns?41. Xiaohong eat saltine crackers, eating one after the remaining half to small-ming, Xiao-Ming, after eating one, he also had two, and asked that there are a few pieces of red?谢谢啊，希望知道的人能告诉我，谢谢！！！！！很急！很感谢！！。
德勤CLUB笔试题范例与解答：实用技巧分享
德勤CLUB笔试题范例与解答：实用技巧分享德勤CLUB笔试题范例与解答：实用技巧分享2023年，随着全球经济的持续发展，企业竞争愈加激烈，人才战略成为企业成功的关键所在。
为了提高自身竞争力，越来越多的人开始关注各大知名企业的招聘渠道，而德勤CLUB相关笔试则是其中的一种。
在笔试前，我们需要了解笔试的类型及其题型。
德勤CLUB笔试分为智力测试和性格测试两种类型。
其中智力测试包括数学、逻辑、语言等内容，而性格测试则主要考察个人的价值观念、思维方式等方面的特点。
下面分别对这两种测试给出具体的题型及解答技巧。
智力测试：1. 数学测试：题目：如果$1^\circ = \frac{\pi}{180}$，则$40^\circ$等于多少弧度？解答：首先将度数转化为弧度，则$40^\circ =\frac{40\pi}{180}$，即$40^\circ = \frac{2\pi}{9}$。
2. 逻辑测试：题目：如果下面的命题都成立，则下列哪个逻辑推论是正确的？· 所有猫是哺乳动物· 所有哺乳动物都有小狗· 所有小狗都有毛A. 所有小狗都是猫B. 所有猫都有毛C. 所有小狗都是哺乳动物D. 所有哺乳动物都是猫解答：答案为B。
因为从前两条命题可以得出“所有猫都有小狗”，再结合第三条命题可以推出B命题成立。
3. 语言测试：题目：下面哪句话出现了语法错误？A. It's important to have a good communication with your colleagues.B. I would rather to stay at home than go to the cinema.C. She hasn't been eating well recently.D. He plays football as well as his brother.解答：答案为B。
德勤笔试题 dtt essay
核能1.the large power generating capacity of nuclear power from a single source is ideal for meeting the power needs of the industrial, commercial and domestic sectors of a city. However, in the event of a nuclear plant accident, it potentially poses an extreme danger to the city's inhabitants. You are the governor of the city required to make the decision on whether to go nuclear or not. What factors would you consider in your decision? Explain your reasoning.2.The process of nuclear power generation releases relatively low amount of the compounds found in greenhouse gases comparison with power generated from other energy resources. Particularly coal and oil. It also has a large power generating capacity relative to the materials consumed. Nuclear power is therefore an ideal source of power. To which extent do you agree or disagree with this opinion.3.As a result of the regulatory measures imposed on ageing nuclear plants by governments, owing to the risk to the population in the event of a nuclear accident, they are often required to retire them earlier than their designed lifespan. However, as nuclear plants provide carbon-free energy, the premature ' shutdowns often result in adverse effects on climate change, as they are replaced by coal or oil energy sources. You are required to propose solutions to this dilemma.温室1.Developing countries have in recent years started taking the lead in generating the pollution that results in global warming. This is because their rapid growth economies have been built on energy-intensive heavy industries, which were mostly found indeveloped countries in the last century. Do you believe that they should the blame for global warming? How do you propose they should manage the current situation?2.Global warming poses an ever-increasing threat to our planet as governments fail to take the steps necessary to sufficiently address the situation in order to contain this threat. We need to limit greenhouse gas emissions and deliberately slow the economic grown rate in the world. Explain why you agree or disagree with these suggestions.3.AI1.Artificial intelligence is the development of computer systems to perform tasks, usually or previously requiring human intelligence. Some concerns have been raised as to where this development is leading us when considering the noticeable effects on employment in certain categories of work. What are currently its main applications as it affects our daily lives and how is it influencing the way we live now and in the near future?2.The application and widespread use of artificial intelligence is developing rapidly. Some people have postulated that this development will ultimately result in its surpassing of human intelligence which is already happening in many fields and lead to a revolution in human affairs. These people believe therefore that we should control or regulate itsdevelopment. Are you to a certain extent in agreement with this viewpoint or not? Explain you own position in this regard.3.4.食品安全1.In China, a number of large scale food safety scandals arising from food contamination or deliberate addition of carcinogenic dyes or other dangerous non-food additives have made the public fearful of locally produced foodstuffs. This has resulted in a growing distrust of domestic food products. It has also increased public preference for foods imported from overseas food producers who are regarded as models of food safety, to the detriment of local agriculture and the local food industry. To what extent do you agree or disagree with this opinion?2.3.Fintech1.Financial technology or fintech as it is commonly known, describes new technology innovations and applications in the finance sector, and is said to be a major disrupter of traditional financial models of delivering financial services. It is therefore an area of massive focus in the entrepreneurship and business start-up space. List a few major applications of fintech in our daily lives and how there are able to influence the way we live.2.The recent development of fintech cellular applications enabling mobile payment has been widely embraced for use in our daily lives. Analysts in the finance and banking sectors of the economy have predicted that this has signaled the end of the traditional wallet, which represents the physical transfer of money. To what extent do you agree or disagree with this opinion and could it mean the end of physical money?3.。
德勤笔试真题
德勤笔试真题Deloitte笔试四个部分；part1:英文，写一项你认为重要的发明，并给出理由。
不多于500字。
准备过TWE的话显然不是问题。
part2&3:非常简单的英文逻辑选择，没看出2和3有多大区别part4:中文作文，同样不多于500字。
题目是从北大教改引出的关于对大学老师需要什么样的绩效评价的问题。
Time limit:60mins，比较紧，也比较bt.真题回顾1、.181064?2.一个小姐买了一块手表，回家发现手表比她家的表慢了两分钟，晚上看新闻的时候又发现她家的表比新闻里的时间慢了两分钟A.手表和新闻里的时间一样B.手表比新闻里的时间慢C.手表比新闻里的时间快3.王先生看到一则招聘启事，发现两个公司除了以下条件不同外，其他条件都相同A:半年年薪50万，每半年涨5万B:一年年薪100万，每一年涨20万王先生想去一家待遇比较优厚的公司，他会去哪家？4.问哪个袋子里有金子。
A袋子上题的标签是这样写的：B袋子上的话是对的，金子在A袋子？B袋子上的标签是这样写的：A袋子上的话是错的，金子在A袋子里其他还有一些图形题，都比较简单，只有一个比较变态，看不出来有什么规律然后是三篇商务信件，和上海的题一样第一篇是中文写，祝贺一个人升了经理第二篇是一个在经理写给秘书的，说他在澳大利亚出差，有个人要来香港过圣诞顺便要跟他讨论一下business,让他的秘书帮忙替她草拟一封回信安排一下如何接待这个人（去机场接他，安排酒店及会面时间）第三篇好像是催帐的还是怎么回事，时间有点紧了，写得一塌糊涂。
推理题五个人来自不同地方，住不同房子，养不同动物，吸不同牌子香烟，喝不同饮料，喜欢不同食物。
根据以下线索确定谁是养猫的人。
1，红房子在蓝房子的右边，白房子的左边（不一定紧邻）2，黄房子的主人来自香港，而且他的房子不在最左边。
3，爱吃比萨饼的人住在爱喝矿泉水的人的隔壁。
4，来自北京的人爱喝茅台，住在来自上海的人的隔壁。
德勤笔试题 dtt essay
核能the large power generating capacity of nuclear power from a single source is ideal for meeting the power needs of the industrial, commercial and domestic sectors of a city. However, in the event of a nuclear plant accident, it potentially poses an extreme danger to the city's inhabitants. You are the governor of the city required to make the decision on whether to go nuclear or not. What factors would you consider in your decision? Explain your reasoning.The process of nuclear power generation releases relatively low amount of the compounds found in greenhouse gases comparison with power generated from other energy resources. Particularly coal and oil. It also has a large power generating capacity relative to the materials consumed. Nuclear power is therefore an ideal source of power. To which extent do you agree or disagree with this opinion.好处：环境污染少，清洁能源；能量大，耗用少，产出比大；可持续性坏处：技术要求高；成本大；核污染；premature ' shutdowns，削弱他的利处As a result of the regulatory measures imposed on ageing nuclear plants by governments, owing to the risk to the population in the event of a nuclear accident, they are often required to retire them earlier than their designed lifespan. However, as nuclear plants provide carbon-free energy, the premature ' shutdowns often result in adverse effects on climate change, as they are replaced by coal or oil energy sources. You are required to propose solutions to this dilemma. 1.寻找新能源替代——风能2.政策鼓励节能减排3. 技术革新，减少nuclear accident的发生温室Developing countries have in recent years started taking the lead in generating the pollution that results in global warming. This is because their rapid growth economies have been built on energy-intensive heavy industries, which were mostly found in developed countries in the last century. Do you believe that they should the blame for global warming? How do you propose they should manage the current situation?Global warming poses an ever-increasing threat to our planet as governments fail to take the steps necessary to sufficiently address the situation in order to contain this threat. We need to limit greenhouse gas emissions and deliberately slow the economic grown rate in the world. Explain why you agree or disagree with these suggestions.需要限制温室气体的排放，但不能因此减慢经济发展速度寻找alternative solutionAIArtificial intelligence is the development of computer systems to perform tasks, usually or previously requiring human intelligence. Some concerns have been raised as to where this development is leading us when considering the noticeable effects on employment in certain categories of work. What are currently its main applications as it affects our daily lives and how is it influencing the way we live now and in the near future?Ai对人类生活的冲击，工作领域（就业），日常生活（现在和未来）The application and widespread use of artificial intelligence is developing rapidly. Some people have postulated that this development will ultimately result in its surpassing of human intelligence which is already happening in many fields and lead to a revolution in human affairs. These people believe therefore that we should control or regulate its development. Are you to a certain extent in agreement with this viewpoint or not? Explain you own position in this regard.是否要控制和管制需要管制control，但不能limit，hinder，让他真正为人类所利用，是任何新兴事物发展的life cycle，最后都会食品安全In China, a number of large scale food safety scandals arising from food contamination or deliberate addition of carcinogenic dyes or other dangerous non-food additives have made the public fearful of locally produced foodstuffs. This has resulted in a growing distrust of domestic food products. It has also increased public preference for foods imported from overseas food producers who are regarded as models of food safety, to the detriment of local agriculture and the local food industry. To what extent do you agree or disagree with this opinion?1.食品安全，问的是严厉处罚，和政府完善监管有没有效，还有什么further的措施2.引起公众恐慌，大家有指责food producer，trader和政府，who should be blamed for these issues?FintechFinancial technology or fintech as it is commonly known, describes new technology innovations and applications in the finance sector, and is said to be a major disrupter of traditional financial models of delivering financial services. It is therefore an area of massive focus in the entrepreneurship and business start-up space. List a few major applications of fintech in our daily lives and how there are able to influence the way we live.The recent development of fintech cellular applications enabling mobile payment has been widely embraced for use in our daily lives. Analysts in the finance and banking sectors of the economy have predicted that this has signaled the end of the traditional wallet, which represents the physical transfer of money. To what extent do you agree or disagree with this opinion and could it mean the end of physical money?。
德勤笔试题目
德勤笔试题目（3）28. Rumors d and e are mutually in depe ndent and mass,and the n the other one is a to b to c to e (non reversible) and asked if the rumors began to pass from the b, who do not know?29. a owed b $ 64, a they have $ 28, c also lent a $ 28, ask ing a is not able to pay off the mon ey?30. A pers on is a positive classroom, the first 16 and lastthe first 16 and asked that the ban is a total of 32 people?31.5 chefs to spe nd 1 hour and can do a meal, and askedfour chefs make a meal and take the nu mber of minu tes?32. With the opposite of the meaning of the word discordwhich one? supportive, agreeme nt .......33. stoke and smother the relati on ship betwee n the equivale nt of ...34. With the relationship between club and golf are the same: glove, and baseball, ball, and soccer, type, and book, board, and chess ...35., And facilitate the recent meaning of the word foil,expedite, extol, ...36. gratuitous opposite of ...37. Although the conflict was quelled (opinion of the agreement), but from past experienee, the results are not optimistic, and the n un dersta nd the sentence was inten ded toselect a word (gre fill in the bla nk of the origi nal title)38. Not in con formity with the law of nu mbers:64,54,42,31,2039. All a are b, c is a, so c is b40.ope n-en ded a fence 100 meters long, two pillars of the in terval of 20 meters, regardless of n eed Jige n colu mns?41. Xiaohong eat saltine crackers, eating one after theremai ning half to small-mi ng, Xiao-Mi ng, after eati ng one, he also had two, and asked that there are a few pieces of red?谢谢啊，希望知道的人能告诉我，谢谢！！！！！很急！很感谢！！。
德勤笔试题目(2)
德勤笔试题目(2)2.6 coins add up to 0.41 yuan, may be the face value of 1 minute, 5 points, 10 points and 25 points. Whether certain of which three must be of an angle (an angle of 10 points)?3. Three words: dos, tam, man-phase superposition of writing. dos at the top, tam in the middle, man at the bottom. Q: Can you identify the nad and the mas of these two words?4. From the starting point towards the west one unit, 2 units to go south, then east, taking a flat, the distance from the starting point of whether it is two units?5. There are three colors painted a cube, each side of a color. Q: Can you make adjacent sides are of different kinds of colors?6. A positive octagon (regular octagon), with four straight lines can be divided into eight triangles?7. Three overlapping circles the same size, can be carved out of nine regions?8. From the first page started watching b, e to see the first page, and asked: total read a few pages?9. A, b, c, d four books on the shelf, b in c on the left. If theb andc adjacent, then d, and b must have contiguous. Q: There are several possible placed the order?10. A group of old ladies with their cats in the house together, a total of 22 heads and 72 legs. Q: How many old ladies, how many cats?11. 1 was originally worn on the right hand glove pulls out from the inside out (inside-out), the ability to wear in the left hand?12. Select a different one with several other: (1) a; (2) z; (3) n; (4) f; (5) e.13. Find the law of fill: 3968,63,8,3,.14. Find the law of fill: k, w, x, y, j, t, u, v, i, q, r, s,,,.15.6 arbitrary scattered points, 22 linked to how much the root line?16. A 20 percent price reduction of goods, and asked how much per cent is now going to go up the price to recover to its original level?17.7 ballerina dancing 8 hours, a total of 20 units of calories consumed. Now if only jump 4 hours, still consumed 20 units of calories, how much the new entrants? (New and those who consume few calories for half the original cast)18. John, and tom race, from a point to go b-point, and then turn back a point from the b-point. john from a to b, a speed of 24, from b to return a speed of 16; tom are 20 round-trip rate. Q: who should return to a point?19. The sum of two numbers is 110, of which 150% of one to another, seeking: two numbers each, how much?20. A person to sell two trading cards, each with 600. In which a 20% Jian, another loss by 20%. Q: He is generally surplus or deficit? Profit / loss number?21. From 1 to 100 of these 100 natural numbers, the number nine there were, a few?22. Of a club, men accounted for 80% of the membership, swimming enthusiasts, 70%, 60% of tennis fans. Q: is swimming enthusiasts, but also men, accounts for at least the number of tennis lovers?From23.1 to 15 in sequence, asking whether the sum of two consecutive even numbers? (The key is to know that English is the odd odd number, even number is even number)24. According to the law to fill a few: 1,3,6,10 ,____25.12 9 _____268,34526. Xiao-Ming help the teacher to the ball, bring it a total of 15, Xiao-Ming of taking three, He walked several times?27. An arrow from left to right to turn a few degrees?。
德勤CLUB笔试题整理
1. a比b快,c比a慢。
不能判断b和c谁快谁慢是对是错?2. 6个硬币加起来为0.41元,可能的面值为1分、5分、10分和25分。
是否能肯定其中三个必为1角（1角为10分）？3. 三个单词：dos、tam、man相叠加书写。
dos在最上面，tam在中间，man在最下面。
问：能否找出nad和mas这两个单词？4. 从起点向西走1个单位，向南走2个单位，再向东走1个单位后，距起点的距离是否是2个单位？5. 有三种颜色涂一个立方体，每一面一种颜色。
问：能否让相邻两面均为不同种颜色？6. 一个正八边形（regular octagon），能否用4条直线分成8个三角形？7. 三个大小相同的圆互相重叠，能否划分出九个区域？8. 从第b页开始看，看到第e页，问：一共看了几页？9. a、b、c、d四本书放在书架上，b在c的左侧。
如果b和c相邻，则d和b一定也相邻。
问：共有几种可能的摆放顺序？10. 一群老太太带着她们的猫在屋中聚会，共22个头和72只脚。
问：有多少老太太，多少只猫？11. 一只原本戴在右手的手套从里向外翻出（inside-out）后，能否戴在左手？12. 选出与其它几项不同的一项：（1）a；（2）z；（3）n；（4）f；（5）e。
13. 寻找规律填写：3968，63，8，3，。
14. 寻找规律填写：k，w，x，y，j，t，u，v，i，q，r，s，，，。
15. 6个分散的任意点，两两相连，需多少根线？16. 某商品降价20%，问现在要涨百分之多少才能恢复到原来的价格水平？17. 7个芭蕾舞演员跳8小时，共消耗20单位热量。
现在若只跳4小时，仍消耗20单位热量，需多少新加入者？（新加和者消耗热量数为原演员的一半）18. john和tom赛跑，从a点跑到b点，再从b点折回a点。
john从a到b的速度为24，从b返回a的速度为16；tom往返速度均为20。
问：谁先返回a点？19. 两个数相加为110，其中一个为另一个的150%，求：两个数各为多少？20. 某人卖掉两张收藏卡，每张600元。
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【2016海外留学生招聘会】德勤笔试题
1. 你有几个内部客户，需要在今天结束之前和他们进行交谈。
你注意到，你的几个同事现在有些空余时间，因为他们提前处理完了当天的事务。
你的最佳行动是：
A. 请其中一位同事替你与一些内部客户进行交谈
B. 继续独自工作，尽管你也许无法与你所有的内部客户进行交谈
C. 在你处理内部客户的问题上，要求得到管理层的协助
D. 请你的主管指示其他团队成员来帮助你
答案：D理由，自己出面可能不能解决问题，本着团队利益最大化的角度考虑，同事idle 也是闲着，请主管出面指示既有权威同时找符合找上级帮忙的原则：提出一个上级很容易做的方案或者决策，对他只有好处没有坏处的方案
2. 陈洁，你所在职能部门的一位同事，在一次项目会议后把你叫到一旁，向你抱怨另一职能部门的一位同事，她与这位同事在一系列项目任务上搭档过。
她说这个人很少听她的建议和想法。
因此，陈洁觉得这位同事独自住到了这个项目。
这时，你最好的回应是：
A. 提出和陈洁及这位同事见面以讨论这个情况
B. 与陈洁的这位同事见面，并让她了解陈洁的顾虑
C. 要陈洁与那个人对抗，并坚持要他听陈洁的建议
D. 与来自另一职能部门的另一位同事讨论陈洁的两难处境，并请求那个人来帮助解决这个状况。
答案：AB 理由，对抗不解决问题，让另一个无关紧要的知道也没有什么实际效果。
ＡＢ应该是第一或者第二选择，试人而定，你要是比较ｏｐｅｎ的人，选Ａ，大家开诚布公的谈，谈好了解决问题。
Ｂ的话可以避免问题的激化，留有回旋的余地。
3. 你正在从事一项以客户为导向的项目。
你一开始就被告知非常具体的操作准则，客户在整个项目过程中都用这些准则来批评你。
不过，你的结果还是达到或者超出了客户的所有标准。
在交付产品后，你的主管说，客户不高兴，因为有几项标准没有达到。
在项目进行期间，你从未告知过这几项标准。
鉴于你在项目上投入的时间和精力，你非常恼火。
最好的回应是：
A. 打电话给客户，要求召开一次会议来讨论他们的困扰
B. 复印最初的项目明细单，然后给你的主管
C. 提出对产品加以修改，并向你的主管解释事情的原委
D. 将最初的项目准则及预计时间和成本记录在案，以满足客户提出的出乎意料的要求
答案：C 理由，服务性行业，只要不违反法律和准则，首先满足客户。
因此要对产品加以修改，哪怕多花时间和精力。
同时，和客户出现分歧有必要要主管知道。
4. 你正在与一位客户和其他职能部门的两位同事进行一次项目会议。
你被你的主管派去参加会议，代表你们团队的利益。
在讨论中，客户提出了一个要求，你知道这对你的团队来说，即便不是不可能，也是很难达到的。
你最应该做的是：
A. 告诉客户，你的团队能满足他的要求
B. 告诉客户，你的团队无法满足这样的要求
C. 建议一个你确信你的团队有把握的、更合理的替代方案
D. 暂缓回答客户，直到你能与团队中的关键成员一起决定是否有办法满足该要求之后再回答
答案：C 理由，题目说的很明白，即便不是不可能，也是很难达到的。
所以，ＡＤ不选，Ｂ的解释参见第三题。
Ｃ告诉我们一个原则，越狱第三季某集里的，也是另一个对我影响很深的学长告诉我的——————如果你说现在什么什么不好，或者什么什么不行，毫无意义，你要提出一个可行的方案！Offer a solution or shut up!
5. 你和你的项目小组被要求制定一个问题解决方案。
问题并不复杂，你也确定自己有了解决方案。
你的主管要求你和你的小组一起研究问题，并在下次的会议上制定解决方案。
最恰当的回应是：
A. 等到和项目小组的会议后再把解决方案提交给你的主管
B. 让小组知道你有了可能的解决方案，但你首先想听听他们的想法
C. 和小组一起研究问题，然后看看小组成员是否形成和你一样的解决方案
D. 向小组阐述问题和你的解决方案，然后让小组努力想出更好的方案
答案：C 理由，本着团队协作的思想，要小组讨论，为了避免影响大家的思维，我的方案先不说，也可以根据团队好的建议修改自己的方案
6. 你的项目小组到达了一个阶段，这是需要你们工作的一项重要成果与组织内其他关键成员分享。
你的主管指定由你和另一位来自另一个职能部门的同事作为小组代表，你的一名项目小组成员王翔，告诉你的主管他想要这份工作。
王翔也跟一些小组成员说，他认为你不是这个工作的合适人选。
你最应该做的是：
A. 将情况告诉你的主管，并请他和王翔谈谈
B. 执行你被分派的工作并希望王翔最终能接受这种情况
C. 告诉王翔是主管分派你做这个工作的，并要他停止在小组中诋毁你
D. 告诉王翔你很遗憾事情没有像他希望的那样，你会感谢他为确保成功提供的支持。
答案：D 理由，大家还要在一起工作互相帮助，因此找主管或者不作为都不是最佳选择，因此先找王谈谈是必需的，但是态度一定要谦逊和低调，避免得意或者其他自我感觉良好刺激到王
7. 在对一个问题的潜在方案进行脑力激荡后，你的项目小组决定要实施一个方案。
然而，一位小组成员明显抵制团队的决定。
尽管这个人对项目的成功至关重要，任何将来可能的延误都会导致不能在最后期限内完成任务。
应该采取的最佳行动是：
A. 继续推进小组决定的建议方案
B. 将项目小组的处境告诉你的主管，让他来解决这个问题
C. 和有抵触意见的那位团队成员面谈，以获得他对提议方案的支持
D. 向该成员解释，大多数小组成员支持该解决方案，而且现在是在最后期限前完成任务的时候了。
答案：C 理由，为了实现团队目标，必须所有人通力协作，关键成员更是不可或缺，攻心为上，先尝试说服他。
8. 你在一个为其他运营职能制定标准的项目小组中任职。
在设定了一套标准三个月后，你收到了内部客户的反馈，说其中一项标准在实际情况中不可能达到。
最恰当的回应是：
A. 在下一次小组会议上提出这个问题
B. 召开一次小组紧急会议来解决这个问题
C. 通过备忘录回答那些给你反馈的人，告诉他们你将在下次小组会议上讨论这个问题
D. 发给所有团队成员一份备忘录，记录下问题并请他们在下次会议上拟定一些可选方案
答案：D 理由，立即开会成本太高，而且自己未必能有权限召集所有人，标准已经三个月，等下次会议应该可以接受，为了下次措手不及，对所有人发个备忘并请拟定方案是上上之选，还是那个原则，offer a solution
9. 你被分派了一项全新的任务。
你花了些时间从以前做过这项工作的人那里学习。
任务很清楚，但让你有点被动。
这要求他们部门在你执行任务的两星期前为你提供信息。
如果一个部门没有及时提供信息，你将被严重耽误。
你的最佳行动是？
A. 召开一次所有相关人员参与的会议来进行脑力激荡，寻找解决问题的方案
B. 继续像以前一样工作，但是提前两星期给所有部门发出及时的提醒
C. 告诉你的主管，你将改变这个任务的工作流程，希望得到他的指导
D. 花时间来调查整个流程，制定一个不危及生产效率的较不被动的系统
答案：D 理由，召集所有相关人员需一定的权限，发出提醒未必解决问题，未作调查就找主管不符和offer a solution 原则
10. 在一次会议中，一位同事提出了一个问题，这个问题在你们部门最近开展的项目中反复出现，但是因为有其他议题，这次会议没有时间进一步讨论这个问题。
尽管你没有参与提到的任何一个项目，但你可能很快就会开始另一个类似的项目。
在这种情况下，最适合的行动是：
A. 向将在下一个类似项目中工作的员工建议一些改进建议
B. 联系那位同事，向他提出一些有关问题细节和可能原因的额外问题
C. 在会议后去找你的主管，问她是否知道导致问题的原因
D. 在新的项目开始后，密切监控任何显示该问题可能再次发生的迹象答案：B 理由，调查，了解情况再做决定。