酒店常用英文及缩写

部门DEPARTMENT DEPT

职位POSITION POS

行政办EXECUTIVE OFFICE EO

财务部FINANCE DEPARTMENT FIC

会计部ACCOUNTING ACCT

采购部PURCHASING DEPARTMENT PD

酒水仓BEVERAGE STORE

食品仓FOOD STORE

日用品仓GENERAL STORE

市场及销售部SALES & MARKETING DEPARTMENT S & M 前厅部FRONT OFFICE DEPARTMENT F.O (F/O)

管家部HOUSEKEEPING HSKP

洗衣房LAUNDRY ROOM LR

布草房LINEN ROOM

游泳池SWIMMING POOL

餐饮部FOOD & BEVERAGE DEPARTMENT F & B

中餐厅CHINESE RESTAURANT CHN REST

西餐厅WEST RESTAURANT WEST REST

日本餐厅JAPANESE RESTAURANT

大堂吧LOBBY BAR

送餐部ROOM SERVICE RM SVC

宴会中心BANQUET CENTRE

会议厅CONFERENCE HALL

管事部STEWARD

娱乐部ENTERTAINMENT DEPARTMENT ENT

夜总会NIGHT CLUB

桑拿SAUNA

健身中心HEALTH CENTRE

美容美发中心BEAUTY & BARBER CENTRE

保龄球室BOWLING BALL

工程部ENGINEERING DEPARTMENT ENG

保安部SECURITY DEPARTMENT SEC

人力资源部HUMAN & RESOURCES DEPARTMENT HR

培训部TRAINING DEPARTMENT

员工饭堂STAFF CANTEEN

员工宿舍STAFF DORMITORY

医务室CLINIC ROOM

图书馆LIBRARY

前厅各分部：

接待处RECEPTION RECP

行政楼层EXECUTIVE FLOOR E/F

询问处INFORMATION INFM

订房部RESERVATION RESV

总机房OPERATOR / TELEPHONE ROOM OPT

礼宾部CONCIERGE CON

商务中心BUSINESS CENTRE BC

大堂副理ASSISTANT MANAGER AM

车队TRANSPORTATION TRA

账务处CASHIER 、ACCOUNTING DESK

大堂LOBBY

楼层FLOOR / F

后勤办公室BACK OFFICE

员工通道STAFF ENTRANCE

职位：

总经理GENERAL MANAGER GM

行政助理ASSISTANT EXECUTIVE MANAGER AEM

行政秘书EXECUTIVE SECRETARY

财务总监FINANCIAL CONTROLLER FC

总会计师CHIEF ACCOUNT

成本会计师COST ACCOUNT

采购部经理PURCHASING MANAGER PURCHASING MGR

市场及销售总监DIRECTOR OF SALES & MARKETING DOS

市场及销售副总监ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理SALES MANAGER

销售员SALES SALES

前厅经理FRONT OFFICE MANAGER FOM

前厅副经理ASSISTANT FRONT OFFICE MANAGER AFOM

大堂副经理ASSISTANT MANAGER AM

接待员RECEPTIONIST / RECEPTION CLERK

订房员RESERVATION CLERK RESV CLERK

行李员BELL BOY / BELL MAN

门童DOORMAN

接线生OPERATOR

司机DRIVER

行政管家EXECUTIVE HOUSEKEEPER EH

副行政管家ASSISTANT EXECUTIVE HOUSEKEEPER AEH

助理管家ASSISTANT HOUSEKEEPER AH

楼层服务员ROOM ATTENDANT ATT

餐饮总监DIRECTOR OF FOOD & BEVERAGE DOFB

行政总厨EXECUTIVE SOUS CHEF

点心总厨DIM SUM CHEF

人力资源部经理HUMAN & RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER

值班工程师DUTY ENGINEER

保安部经理SECURITY MANAGER

保安主管CHIEF SECURITY

经理MANAGER MGR

主任SUPERVISOR SUP

领班CAPTAIN CAP

秘书SECRETARY

文员CLERK

服务员WAITER

行政值班经理EXECUTIVE ON DUTY MANAGER EOD

值班经理DUTY MANAGER DM

接待处用语：

入住CHECK - IN C / I

退房CHECK - OUT C / O

预订BOOKING 、RESERV ATION BKG

预期抵店ARRIV AL 、DUTE IN ARL

提前抵达EARL Y ARRIV AL

预期离店DEPARTURE 、DUTE OUT DEPT

确认CONFIRMATION CONFIRM

再次确认RE - CONFIRM RE-CFRM

取消CANCELLATION CANCELL

订金DEPOSIT

价格RATE RTE

价钱PRICE

封房BLOCK

续住EXTENSION EXTEN

客类：

顾客、宾客CLIENT 、GUEST

散客WALK IN W / I、FIT

团队GROUP GRP

商务客COMMERCIAL GUEST COMM GST

商务合同CORPORATE CONTRACT

长住客LONG STAY GUEST L / S GST

贵宾VERY IMPORTANT PERSON VIP

旅行社TRA VEL AGENT TVL AGT

自用房HOUSE USE H/U

公司COMPANY COM