空乘英语试题库模拟卷一

合集下载

空乘职业英语试题及答案

空乘职业英语试题及答案

空乘职业英语试题及答案一、选择题(每题2分,共20分)1. Which of the following is the correct way to address a passenger on a flight?A. Sir/madamB. DearC. HeyD. Buddy答案:A2. What is the standard greeting when boarding passengers?A. WelcomeB. GoodbyeC. Thank youD. Hello答案:A3. Which of the following is not a safety instruction given by the flight attendant?A. Fasten your seatbeltB. Switch off electronic devicesC. Keep your seat in the upright positionD. Open the window shades答案:D4. What should a flight attendant do if a passenger is feeling unwell?A. Ignore themB. Offer them a drinkC. Call for medical assistance if necessaryD. Laugh at them答案:C5. What is the term used for the area where passengers board and disembark from an aircraft?A. CockpitB. CabinC. TarmacD. Gate答案:D6. Which of the following is not a typical duty of a flight attendant?A. Serving food and drinksB. Assisting with safety proceduresC. Cleaning the aircraftD. Flying the plane答案:D7. What is the term for the person who is responsible for the safety and comfort of passengers on a flight?A. PilotB. Co-pilotC. Flight attendantD. Air traffic controller答案:C8. What should a flight attendant do if a passenger is not following safety instructions?A. Ignore themB. Politely remind them of the instructionsC. Yell at themD. Laugh at them答案:B9. What is the term for the process of preparing the aircraft for departure?A. Pre-flightB. Take-offC. LandingD. Taxiing答案:A10. What is the term for the area where passengers wait to board the aircraft?A. LoungeB. GateC. RunwayD. Tarmac答案:B二、填空题(每题2分,共20分)1. When a passenger is boarding the aircraft, the flight attendant should greet them with a warm _______.2. In case of an emergency, passengers should follow the instructions of the _______.答案:flight attendants3. The _______ is responsible for the overall operation of the aircraft.答案:pilot4. Passengers are advised to keep their _______ in an upright position during take-off and landing.答案:seats5. It is important for flight attendants to maintain a _______ appearance at all times.答案:professional6. The _______ is the area where passengers can relax and wait for their flight.7. Flight attendants should always be aware of the _______ of the aircraft.答案:safety8. Passengers are required to _______ their electronic devices during take-off and landing.答案:switch off9. The _______ is the person who communicates with air traffic control to ensure a safe flight.答案:pilot10. Flight attendants should be prepared to provide _______ in case of an emergency.答案:assistance三、阅读理解题(每题2分,共20分)阅读以下段落,并回答问题。

空乘日常英语练习题

空乘日常英语练习题

空乘日常英语练习题为了提高乘务组的服务水平,空中乘务员们需要经常进行英语练习。

下面是一些乘务员常常使用的英语练习题,帮助他们提高口语和听力技能。

1. 询问乘客的航班信息A: Good morning! How may I assist you today?B: Good morning! I'm wondering if you could tell me the departure time for flight AB123 to London.A: Certainly! Flight AB123 to London is scheduled to depart at 11:55 AM. Is there anything else I can help you with?2. 向乘客介绍机上服务A: Ladies and gentlemen, welcome aboard flight XYZ456 to New York! My name is Lisa, and I will be your flight attendant today. We will be serving a complimentary beverage and a light snack during the flight. If you have any special dietary requirements, please let me know. Thank you for choosing our airline.3. 询问乘客的饮料选择A: May I offer you something to drink? We have a variety of beverages available, including water, juice, soda, tea, and coffee.B: I would like a cup of coffee, please.A: Sure, I'll bring it right away.4. 向乘客确认食物订单A: Excuse me, are you Mr. Brown? We have a pre-ordered meal for you.B: Yes, that's me. Thank you!A: You're welcome. Enjoy your meal!5. 处理紧急情况A: Ladies and gentlemen, please remain seated with your seat belts fastened. We are experiencing some turbulence at the moment. The captain has turned on the fasten seat belt sign for your safety. We apologize for any inconvenience caused.B: Excuse me, is everything alright?A: Yes, everything is under control. Please remain calm and follow the instructions of the crew members. Thank you.6. 向乘客询问是否需要帮助A: Excuse me, is there anything I can assist you with?B: Yes, I can't seem to fit my carry-on bag in the overhead compartment.A: I can help you with that. Let me assist you.7. 向乘客提供出行建议A: Excuse me, do you need any recommendations for attractions in our destination city?B: Yes, I'm interested in visiting some historical sites.A: In that case, I would recommend visiting the local museum and the historic city center. They offer a glimpse into the city's rich history.8. 向乘客告知延误信息A: Ladies and gentlemen, we apologize for the delay. The departure of flight AB567 to Tokyo has been pushed back by 30 minutes due to unforeseen circumstances. We appreciate your patience and understanding.这些练习题涵盖了航空乘务员在航班中常会遇到的各种情景,从询问航班信息到处理应急状况,再到提供服务和旅行建议等。

空乘职业英语试题及答案

空乘职业英语试题及答案

空乘职业英语试题及答案一、选择题(每题2分,共20分)1. What is the standard greeting for a flight attendant when meeting passengers?A. HelloB. Good morning/afternoon/eveningC. Welcome aboardD. How can I help you答案:C2. Which of the following is NOT a safety instruction given by the flight attendant before takeoff?A. Fasten your seatbeltB. Stow your tray tableC. Turn off all electronic devicesD. Open the window shades答案:D3. What should passengers do if they feel unwell during the flight?A. Press the call buttonB. Leave their seat without permissionC. Ignore the discomfortD. Ask for a pillow答案:A4. What is the flight attendant's role during turbulence?A. Serve food and beveragesB. Ensure all passengers are seated with seatbelts fastenedC. Continue with the in-flight entertainmentD. Offer a discount on future flights答案:B5. Which of the following is NOT a duty of a flight attendant?A. Assisting passengers with disabilitiesB. Ensuring the safety of passengersC. Providing in-flight entertainmentD. Performing safety demonstrations答案:C6. What should a flight attendant do if a passenger is behaving disruptively?A. Ignore the passengerB. Ask the passenger to calm downC. Notify the captain and follow protocolD. Offer the passenger a complimentary drink答案:C7. What is the primary purpose of the pre-flight safety briefing?A. To entertain passengersB. To inform passengers about the safety features of the aircraftC. To promote the airline's servicesD. To sell duty-free items答案:B8. Which of the following is NOT a reason for a flight attendant to make an announcement?A. To inform passengers about turbulenceB. To announce the arrival timeC. To remind passengers to keep their seatbelts fastenedD. To share personal stories答案:D9. What should a flight attendant do if a passenger has a medical emergency?A. Panic and call for helpB. Stay calm and follow emergency medical proceduresC. Offer the passenger a snackD. Ignore the situation and continue with duties答案:B10. What is the flight attendant's responsibility regarding the aircraft's emergency equipment?A. To use it for personal useB. To ensure it is in working order and accessibleC. To keep it locked away from passengersD. To sell it to passengers答案:B二、填空题(每题2分,共20分)1. In case of an emergency landing, passengers should brace themselves by placing their hands over their _______ and bending forward.答案:heads2. The flight attendant must ensure that all passengers are aware of the _______ before takeoff.答案:safety procedures3. During the flight, passengers are not allowed to smoke in the _______.答案:lavatories4. In the event of a fire, the flight attendant will instruct passengers to use the _______ to cover their faces.答案:wet towels5. If a passenger is allergic to peanuts, the flight attendant should inform the _______.答案:captain6. The flight attendant should always be aware of the _______ in case of an emergency.答案:nearest exit7. Passengers are required to switch off their mobile phones and other electronic devices during _______.答案:takeoff and landing8. The flight attendant must check that all passengers have their _______ fastened before takeoff.答案:seatbelts9. In the event of a water landing, passengers should inflate their life vests only after they have left the _______.答案:aircraft10. The flight attendant should always be prepared to assist passengers with _______.答案:special needs三、简答题(每题10分,共40分)1. Describe the steps a flight attendant should take when preparing the cabin for takeoff.答案:The flight attendant should ensure that all passengers are seated with their seatbelts fastened, all tray tables and seatbacks are in their upright positions, all carry-on luggage is stowed securely, and that the cabin is clear of any obstacles. They should also perform a final check of the emergency equipment and ensure that all doors are securely closed.2. Explain the importance of a flight attendant's role in maintaining passenger comfort during a long-haul flight.答案:A flight attendant plays a crucial role in maintaining passenger comfort during a long-haul flight by ensuring that passengers have access to food, beverages, and any necessary amenities. They also assist with any special requests, such as providing additional blankets or pillows, and help to create a pleasant atmosphere by engaging in friendly andprofessional interactions with passengers.3. What actions should a flight。

民航英语题库民航招聘考试题库

民航英语题库民航招聘考试题库

民航英语题库民航招聘考试题库民航英语题库一、Phrase traslation (短语翻译)1、take off 第一文库网起飞2、airline ticket office 航空公司售票处3、reservation agent 订座代理人,订座工作人员4、direct flight 直达航班5、non-stop flight6、connecting flight7、schedules flight / regular flight8、one-way ticket9、round-trip ticket10、open ticket11、first class12、business class13、economy class14、baby service15、free ticket16、half fare ticket17、full fare ticket18、reservation agent19、ticket agent20、handicapped passenger21、peak season22、ID card23、health card24、long-haul flight25、short-haul flight26、airport coach27、parking lot28、pick-up service29、terminal building30、ticketing counter31、information desk32、Left Baggage33、estimated arrival time34、estimated departure time 不经停航班中转航班定期航班单程客票往返客票不定期客票头等舱公务舱经济舱婴儿服务免票半价票全价票订座代理售票代理残障旅客旺季身份证健康卡远程航线短程航线机场巴士停车场上门接旅客服务候机楼售票柜台问讯处行李寄存预计到港时间预计离港时间35、baggage cart 行李推车36、duty free articles 免税物品37、check in 办理乘机手续38、check-in counter 值机柜台39、international flight 国际航班40、domestic flight 国内航班41、boarding card 登机牌42、flight number 航班号43、seat number44、boarding gate45、boarding time46、smoking area47、immigration control48、baggage claim area49、air bridge50、shuttle bus51、luggage tag52、aircraft taxilane53、apron taxiway54、military aircraft55、civil aircraft56、cargo hold57、checked baggage58、hand baggage59、unaccompanied baggage60、free baggage allowance61、excess baggage62、baggage conveyor63、security check64、prohibited item座位号登机口登机时间吸烟区入境检查行李提取处廊桥摆渡车行李牌飞机机位机坪滑行道军用飞机民用飞机货舱托运行李手提行李无人陪伴行李免费行李限额逾重行李费行李传送带安检违禁物品。

民航服务英语试题及答案

民航服务英语试题及答案

民航服务英语试题及答案一、选择题(每题2分,共20分)1. What is the most common way to address a passenger in the aviation industry?A. Sir/MadamB. Dear/HoneyC. First name onlyD. Last name onlyAnswer: A2. Which of the following is NOT a standard safety instruction given by flight attendants before takeoff?A. Fasten your seatbelt.B. Switch off your mobile phone.C. Keep your seat in the upright position.D. Open all the windows.Answer: D3. What does the abbreviation "ETA" stand for in aviation?A. Estimated Time of ArrivalB. Estimated Time of DepartureC. Extended Time of ArrivalD. Extended Time of DepartureAnswer: A4. Which of the following is the correct way to ask a passenger if they need assistance with their luggage?A. Can I help you with your bags?B. Do you need help with your luggage?C. Both A and BD. Neither A nor BAnswer: C5. In the context of air travel, what does "IAD" refer to?A. International Arrivals and DeparturesB. Washington Dulles International AirportC. International Airline DirectoryD. International Airline DatabaseAnswer: B6. What is the term used for a person who is afraid of flying?A. AviatophobiaB. ClaustrophobiaC. AcrophobiaD. AgoraphobiaAnswer: A7. Which of the following is a standard phrase used to inform passengers about turbulence?A. We are expecting some bumps.B. We are expecting some turbulence.C. We are expecting some smooth air.D. We are expecting some clear skies.Answer: B8. What does "FBO" stand for in the aviation industry?A. Fixed Base OperatorB. Flight Booking OfficeC. Flight Boarding OfficerD. Flight Booking OfficerAnswer: A9. Which of the following is the correct way to ask a passenger if they would like a beverage?A. Would you like something to drink?B. Can I get you a drink?C. Both A and BD. Neither A nor BAnswer: C10. What does "SFO" refer to in aviation?A. San Francisco International AirportB. Standard Flight OperationsC. Special Flight OperationsD. Safety Flight OfficerAnswer: A二、填空题(每题2分,共20分)11. Please fill in the blank with the correct term: The pilot is responsible for the ________ of the aircraft.Answer: safety12. When a passenger is asked about their meal preference, the correct term to use is ________.Answer: dietary13. The term used to describe a person who is in charge of the cabin and the passengers on a flight is ________.Answer: purser14. When a passenger is asked to wait for their luggage at the baggage claim, the correct term is ________.Answer: carousel15. The term used to describe a person who is responsible for the maintenance and repair of aircraft is ________.Answer: mechanic16. The abbreviation "VIP" stands for ________.Answer: Very Important Person17. The term used to describe a person who is afraid of heights is ________.Answer: acrophobic18. The term used to describe a person who is afraid of enclosed spaces is ________.Answer: claustrophobic19. The term used to describe a person who is afraid of open spaces is ________.Answer: agoraphobic20. The term used to describe a person who is afraid of flying is________.Answer: aviophobic三、阅读理解题(每题5分,共30分)阅读以下短文,并回答问题。

空乘英语试题及答案

空乘英语试题及答案

空乘英语试题及答案1. What is the standard greeting phrase used by flight attendants when welcoming passengers aboard?A. Good morning, welcome aboard.B. Good evening, welcome aboard.C. Good afternoon, welcome aboard.D. All of the above.Answer: D. All of the above.2. Which of the following is NOT a safety demonstration item on an airplane?A. Life vestB. Oxygen maskC. Seat beltD. Fire extinguisherAnswer: D. Fire extinguisher.3. What should you do if you need assistance during the flight?A. Press the call button.B. Wait until the flight attendant passes by.C. Speak loudly to get attention.D. Leave your seat and find a flight attendant.Answer: A. Press the call button.4. What is the correct term for the area in front of the cockpit where flight attendants work?A. GalleyB. CockpitC. CabinD. Flight deckAnswer: A. Galley.5. In case of turbulence, what should passengers do?A. Remain seated and fasten seat belts.B. Walk around the cabin.C. Stand up and stretch.D. Ignore the seat belt sign.Answer: A. Remain seated and fasten seat belts.6. What is the purpose of the emergency exit?A. For passengers to disembark quickly.B. For flight attendants to store supplies.C. For emergency evacuations only.D. For passengers to get fresh air.Answer: C. For emergency evacuations only.7. Which of the following is NOT a part of the pre-flight safety briefing?A. Location of the nearest exit.B. How to use the oxygen mask.C. How to operate the in-flight entertainment system.D. How to fasten and unfasten the seat belt.Answer: C. How to operate the in-flight entertainment system.8. What should you do if you feel unwell during the flight?A. Ignore it and hope it goes away.B. Inform a flight attendant immediately.C. Continue eating and drinking.D. Try to sleep it off.Answer: B. Inform a flight attendant immediately.9. What is the standard procedure for passengers when the seat belt sign is illuminated?A. Stand up and stretch.B. Sit down and fasten the seat belt.C. Continue walking around the cabin.D. Change seats if desired.Answer: B. Sit down and fasten the seat belt.10. What is the primary reason for not allowing electronic devices during takeoff and landing?A. To prevent interference with the aircraft's navigation systems.B. To conserve battery power.C. To reduce noise levels in the cabin.D. To ensure passengers are focused on the safety briefing.Answer: A. To prevent interference with the aircraft's navigation systems.。

空乘专业--口语考核题库

1
Section 1: Vocabulary
FOODANDBEVERAGES 1 breakfast 2 lunch 3 supper/dinner 4 snack 5 menu 6 chinese food 7 western food 8 salad 9 dessert COOKING 10 steamed 11 fried 12 roast 13 boiled TASTE 14 fresh 15 sour 16 bitter 17 spicy 18 sweet 19 salty 20 crispy 21 hard 22 delicious/tasty 23 light TABLEWARE 24 bowl
2
30 spoon 31 cup 32 knife 33 fork 34 toothpick 35 handkerchief/tissue 36 toilet paper CONDIMENTS 37 sugar 38 salt 39 butter 40 cream 41 jam 42 soy sauce 43 vinegar 44 curry 45 sauce FOOD 46 porridge 47 noodles 48 fried rice 49 rice noodles 50 egg 51 dumplings 52 bread 53 mooncake 54 cake 55 ice cream 56 cheese 57 pie MEAT 58 pork 59 mutton/lamb 60 beef 61 steak
25 chopsticks
26 dish 27 plate 28 tray 29 straw
/be'vəridʒiz/
/brekfəst/ /lʌntʃ/ /'sʌpə//'dinə/ /snæ k/ /'menju:/ /tʃai'ni:zfu:d/ /'westənfu:d/ /'sæ ləd/ / di'zə:t / /'kʊkɪŋ/ /sti:md/ /fraid/ /rəust/ / bɔɪld / /teist/ /freʃ/ /'sauə/ /'bitə/ / ˈspaɪsi / / swi:t / / ˈsɔlti / /ˈkrɪspi / /hɑ:d / /di'liʃəs / / 'teisti / / lait/ / 'teɪb(ə)lweə / /bəul/

南航空乘英语练习题

南航空乘英语练习题# 南航空乘英语练习题## 一、听力理解(共15分)### 1.1 短对话理解(每题1分,共5分)听以下对话,选择最佳答案。

对话1:A: Excuse me, could you help me find my seat? B: Sure, may I see your boarding pass?问题: What does the passenger want to do?A. Find his seat.B. Check his luggage.C. Get a drink.答案:A对话2:A: I'm not feeling well. Can I have a blanket? B: Of course, I'll bring one right away.问题:What does the passenger need?A. A blanket.B. A pillow.C. A magazine.答案:A### 1.2 长对话理解(每题2分,共10分)听以下对话,回答相关问题。

对话:A: Good evening, welcome aboard China Southern Airlines. How can I assist you?B: I'm feeling a bit anxious about the flight. Is there anything I can do to make it easier?A: Certainly, we have some calming music and a selection of movies that might help. Would you like to try some?B: That sounds good. Also, I'm a vegetarian. Can I order a special meal?A: Of course, we have a variety of vegetarian options. I'll make a note of that for you.问题1:Why is the passenger feeling anxious?A. He has a fear of flying.B. He's worried about the weather.C. He's concerned about the food.答案:A问题2:What does the flight attendant offer to help the passenger?A. Calming music and movies.B. A blanket and a pillow.C. A special meal.答案:A问题3:What special request does the passenger make?A. A vegetarian meal.B. A window seat.C. An aisle seat.答案:A## 二、阅读理解(共20分)### 2.1 词汇理解(每题2分,共10分)阅读以下句子,选择正确的解释。

乘务英语21级空乘英语1学习通课后章节答案期末考试题库2023年

乘务英语21级空乘英语1.2班学习通课后章节答案期末考试题库2023年1.Smoking is permitted in the lavatory.参考答案:错2.Insert the bag under seat in front of you.参考答案:对3.Leave the baggage at the vacant seats next to Emergency Exit Seat.参考答案:错4.飞机起飞时可以使用充电宝给手机充电。

参考答案:错5.The passenger could put the baggage under the seat.参考答案:对6.客舱登机服务中,对于头等舱的旅客,需要直接引导其入座。

参考答案:对7.There's no need to return the seat back to the upright position before takeoff.参考答案:错8.11. Light music 12. Newspaper 13. Magazine 14. Entertainment 15.Touch 16. Screen 17.Movie 18. headset 19. Specialpassengers 20.Special situation参考答案:轻音乐###报纸###杂志###娱乐###触摸;接触###屏幕###电影###耳机###特殊乘客###特殊情况9.可以将行走障碍旅客安排在应急出口座位。

参考答案:错10.Welcome you aboard flight CA 1501 to shanghai.参考答案:对11.Your seat is in the rear of the cabin.参考答案:错。

  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。

12级空乘学院基础英语试题库(21单元) 1. 单词填空. (每个分,10分)

Blow Inconvenient Board Sunshine Glove Bitter Scarf Woolen Thick Disagreeable 闪电 打鼓 发生 家乡 催促 洪水 速度 首都 广播 防止 2. 单选 1. . -----Nancy is not coming tonight. ----- But she _____! A. promises B. promised C. will promise D. had promised 2. We've made some achievements, but there is still a long way _____. A. going B. to go C. gone D. to be gone 3. Dr. Bethune began to work the _____ he arrived at the front. A. moment B. place C. way D. reason 4. ----- This pen isn't yours, is it? ----- _____. A. Yes, it's not mine B. No, yours is bigger C. No, it's my friend's D. Yes, 's a red one 5. ----- Thanks for the_____ you did me to move away the stone. ----- That's all right. A. favour B. good C. trouble D. kindness 6. She won't be afraid as _____ as you are here. A. long B. well C. soon D. far 7. It isn't quite _____whether she will take the advice. A. sure B. right C. certain D. exact 8. Shirley _____a book about last year but I don't know whether she has finished it.

A. has written B. wrote C. had written D. was writing

9. I look forward to ___ you again A. See B. seeing C. sees D. saw 10. the table _______ wood is still in good condition. A. made B. made in of D. made out first message is expected____at 7o’clock this evening. A. to arrive B. to arriving C. arrive 12. we haven’t seen each other for ages,____? A. have we B. has we C. don’t we we 13. the road had been flood, ____ our journey more difficult. A. make B. made C. making D. to make 14. the bird was so licky that it just missed_____ caught be caught catch 15. Having read the Emperor’s New Clothes, we all found it____. A. interesting B. interested C. interest D. to interest 3. 完形填空 It is not so much what happens to each of us that determines our quality of life, but rather our reaction to what happens. Though we may have no 36 in unexpected events that happen to us, we most certainly have choice in 37 we interpret what happens, and in what we choose to do about it. These choices make all the 38 in how we experience our world and very much determine our 39 of life.

Neither does what we own 40 a major role in quality of life. One person with all the money and possessions in the world may have a 41 life, while another in the lowest income classes may 42 love their life. It is what we do with what we own that 43 our level of satisfaction and joy in life. It's not what you 44 or what happens to you in life that 45 , but rather what you do with it.

Every 46 something is happening in our lives. And every moment we 47 or a judgment about what happens. By choosing to become more 48 of how we react to what happens, we can 49 towards what we really want in our lives. 50 following habitual, reactive patterns which 51 more of the same, we can recognize and 52 our old habits to move powerfully in the 53 of creating the life we really want. Yet to do this, we must first find the 54 to look at some of the disempowering, often unconscious 55 which get in the way and don't serve to increase our quality of life. But by continually reminding ourselves of our intention to be creators, we can transform our life.

36.A.need B.courage C.choice D.necessity 37.A.what B.whether C.that D.how 38.A.difference B.troubles C.decisions D.measures 39.A.type B.quality C.amount D.level 40.A.take B.play C.make D.get 41.A.miserable B.accessible C.acceptable D.adaptable? 42.A.practically B.privately C.absolutely D.adequately

43.A.creates B.investigates C.affects D.handles 44.A.lack B.need C.reserve D.possess 45.A.means B.exists C.works D.matters 46.A.time B.period C.date D.moment 47.A.make a mistake B.make a discovery C.make a decision D.make a fortune 48.A.conscious B.sensitive C.reasonable D.active 49.A.alter B.shift C.differ D.distinguish 50.A.Other than B.Rather than C.As well as D.According to 51.A.lead to B.lie in C.call for D.appeal to/ equal to 52.A.transplant B.transform C.transport D. transmit

53.A.edge B.way C.direction D.center 54.A.hope B.interest C.chance D.courage 55.A.patterns B.frames C.landscape D.examples 4.阅读理解 (一)

相关文档
最新文档