实战酒店前台英语 收银常用英语
酒店前台&收银常用英语前台reception或者front desk收银casher
大厅lobby机场airport
餐厅restaurant房务部housekeeping
超市supermarket工程部engineer department、
无线网络wifi密码password
收据receipt押金deposit
xxtowel刮胡刀shaver
烟灰缸ashtray伞umbrella
快递express南航购票点southern China office
火车站trainstation地铁metro station
入住时：
1、先生/小姐，您好，请问有什么可以帮到您? hello，sir，may I help you？
房价是多少
What is the room rate？
现在的房价是300元每晚
Is 300 RMB per night
2、请问您有预定么？
Do you have a reservation？
3、您需要单人房还是双人房？
Asingle room or double room？
您的退房时间是？
when is your check out time
4、我能看一下您的护照么？
may I have your passport please
5、请签一下您的名字
Please sign your name here。
6、您的房卡
this is your room card
我们的早餐时间是七点半到九点半
our breakfast time is during seven thirty to nine thirty 7、您的房号是…..
Your room number is….
8、您需要提前预付300元人民币的押金
You should pay for a deposit of 300 RMB
9、押金我们会在您退房的时候退还给您
The deposit we will return to you when you check out 退房时：
1、可以把您的房卡给我们吗
May I have your room card please。
2、这是您的账单
this is your bill
3、请问您使用现金结账还是刷卡？
would you like to pay in cash or by card？
4.可以把您的押金单给我吗？
May I have your receipt please。
5.我们会取消冻结。
we will cancel the frozen。
6.我们已经替你叫计程车了
We have called taxi for you
7、您的的士已经在外面等了
Your taxi is waiting for you
打电话：
1、您好，这里是前台，这里有您的快递
Hello，this is reception we got your express here
2.您好，这里是前台，恐怕您得续房费了
Hello，this is reception，I’m afraid you have to recharge your room rate 3.您好，现在是叫醒服务
Hello，sir，this is morning call
4、您好，这里是前台，请问可以现在到前台来一下吗
收银专用英语
收银专用英语 一．专用单词 Cashier收银.收银处 send a deposit交定金 credit card信用卡 Cash现金 traveler’check旅行支票signature签名.签单Signing procedure 签单手续 breakfast coupon早餐劵 ID card身份证 Passport护照 deposit押金.定金deposit receipt押金收据room rate房价sauna coupon桑拿劵 advance deposit预付定金exchange兑换 exchange rate兑换率 check out退房 bill 帐单receipt收据.发票make payment结算 total总金额account帐目countersign签名确认 scan machine扫描仪 Bank of China中国银行card machine刷卡机password密码printer打印机room revenue客房收入二．常用句子 1．Would you please pay RMB1000 for deposit,sir? 先生,请付人民币1000元作为押金. 2.May i have your signature on the deposit voucher? 请你在押金单上签上你的名字. 3.Mr Smith,here is your deposit ceceipt,please keep it with you and present this receipt upon you check out for settlement. 史密斯先生,这是你的押金收据,请保存好,结帐时请出示此收据. 4.Can i pay with US dollars? 我可以付美金吗? 5.You need to countersign the traveler’check. 你得在旅行支票上签名确认. 6.Would you like to check out now,sir? 先生,你要现在退房吗? 7.Can you exchange Japanese yen? 能否兑换日元? 8.The exchange rate is 8 yuan for one US dollar? 汇率是八元换一美元. 9.How would you like to settle your account,in cash or by credit card? 你想怎样结帐,付现金还是刷卡? 10.Sir,here is your bill.The total is RMB3000 yuan,please check it. 先生,这是你的帐单.总额为人民币3000元.请查核. 11.Sir,did you consume anything in your mini-bar? 先生,你有消费过小酒吧吗? 12.Please sign your bill,sir.Here is your receipt. 请在你的帐单上签名,这是你的收据. 13.Just a moment,please.I’ll calculate your bill. 请稍等一下,我为你结帐.
酒店实用英语
公共用语 1、H ow do you do ?您好。 2、How are you? 您好吗？ 3、Good morning(afternoon, evening).早上（下午、晚上）好。 4、Good night.晚安。 5、Nice to meet you!很高兴见到你。 6、Welcome to our hotel!欢迎光临。 7、Hope to see you again！欢迎再次光临。 8、Thank you!谢谢！9、You’re welcome！不客气。 10、I’m sorry！对不起。11、Never mind.没关系。 12、Excuse me.请原谅/打扰了 13、I’m sorry to disturb you.对不起，打扰您了。 14、This way, please!请这边走。 15、Take care.请慢走。 16、Please wait a moment.请稍等。 17、Please take this elevator.请乘电梯。 18、Goodbye.再见。19、See you later.回头见。 19、I see.我明白了。21、It’s my duty.这是我应该做的。 22、Have a nice day.祝您今天心情愉快。 23、Congratulations!祝贺您！ 24、Wish you good business.祝您生意兴隆！ 25、Wish you a happy holiday 26、Happy birthday to you.祝您生日快乐。
27、Happy new year.新年快乐。 28、Merry Christmas.圣诞快乐。 29、Happy weekend.周末愉快。30、Good luck.祝您好运。 31、Wish you success in your work..祝您工作顺利。 32、I’m glad to serve you.我很高兴为您服务。 33、Please sit down.请坐。 34、Please have a cup of tea.请喝茶。 35、Please take a rest.请休息一下。 36、I’ll do it for you right now.马上去办。 37、Don’t worry.别着急。38、Please follow me.请跟我来。 39、Please after you!您先请。40、Here you are.给您。 41、Happy landing.一路顺风。 42、Turn left(right),please.请左（右）拐。 43、Straight on(Go straight ahead),please.请直走。 44、I can’t catch you quite well, would you repeat it? 我听的不大清楚，您再说一边好吗？ 45、I beg your pardon.(Please repeat) 请再说一遍。 46、Can you speak slowly?请讲慢一点。 47、Can you spell your name?请拼一下您的名字。 48、Can I have your name?请问您贵姓？ 49、Please sign your name here.请签名。 50、Sorry to have kept you waiting so long.
酒店前厅服务英语口语情景对话
Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R：Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好，欢迎光临昆明君乐酒店，请问有什么可以帮到您？ G：Yes, I’d like to check-in .please. 我要登记住宿。 R：Certainly, Madam. May I have you name, please? 好的，小姐。能告诉我您的姓名吗？ G：I’m Christine.Nolan 我叫克莉丝汀?诺兰 R：Do you have a reservation, Ms. Nolan? 诺兰小姐，请问您预定了房间吗？ G：Yes, form today. 是的，预定了。从今晚开始。 R：OK, Ms .Nolan, please show me your passport. 好的，诺兰小姐，麻烦您出示一下您的护照。 R：（双手接客人证件） R：（扫描客人证件后双手归还客人） R：Just a moment, please. I’ll check our reservation record. （After a while）Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ￥800 that including two breakfasts. Is that all right? 请稍等，我查一下预定记录。（过了一会）让你久等了，诺兰小姐，您预定了一个晚上的商务单间，房价￥800（房价用手指给客人不要说出报价）,含两份早餐是吗？ G：Yes. 是的 R：Print out the registration form? 打印住宿登记表。 （再次与客人确认姓名，来店离店日期，房号，房价和早餐数等信息并礼貌的让客人在登记单上签名） R：You stay here one day, the deposit is ￥1500,you want pay for credit card or cash? 您住一天，押金是￥1500，请问您是刷卡还是付现金呢？ G：By Credit Card. 刷卡。 R：OK, Ms. Nolan, please show me your credit card, I’ll brush ￥1500 of per-authorization（预授权）as your deposit. Do you have a password of your card? 好的，诺兰小姐请您出示一下您的信用卡，给您刷￥500的预授权做您的押金，请问您的卡有密码吗？（刷卡前先核实是否为有效的信用卡，有无客人签名） G：Yes. 有密码 R：OK, please input the password. 好的，请您输一下密码。 R：（刷卡后双手将卡还给客人，礼貌的让客人在POS单上签名并再次告知刷卡的金额）R：This is for you to brush a ￥1500 per-authorization, please sign in POS list to confirm.
酒店前厅常用英语
酒店前厅部常用英语Hotel English 100 sentences Greetings (打招呼) 1、Good morning ,sir(madam) 早上好,先生(小姐) 2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们. 3、Good evening ,miss Price 晚上好,普莱丝小姐. 4、How are you today ,Mr Brown ? 你今天好吗?布朗先生. 5、I’m quite well ,thank you. 我很好,谢谢你. 6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐) 7、Nice to meet you ,sir. 见到你真高兴,先生. Tithes(称呼) 8、Are you mrs,Best? 你是贝丝特夫人吗? 9、You must be professor Ford. 你一定是福特教授. 10、May I know your name,sir(madam)? 我可以知道你的名字吗?先生(小姐). 11、Here’s a letter for you ,Dr white. 怀特医生,这儿有你的一封信. 12、you’re wanted on the phone,Captain Smith. 史密斯船长,有你的电话. 13、Welcome to our hotel, miss Henry. 欢迎来到我们酒店,享利小姐. 14、May I be of service to you,mr Baker ? 我能为你服务吗?贝克先生? 15、Can I help you, Ms Blake? 我能帮你吗?布雷克小姐? 16、Would you take the seat ,young lady ? 请坐,小姐, Offering Help 主动提出帮助 17、May I help you ? 18、Can I help you? 我能帮你吗? 19、What can I do for you ? 我能为你作什么? 20、 May I take your ba for you?
实战酒店前台英语 收银常用英语
酒店前台&收银常用英语前台reception或者front desk收银casher 大厅lobby机场airport 餐厅restaurant房务部housekeeping 超市supermarket工程部engineer department、 无线网络wifi密码password 收据receipt押金deposit xxtowel刮胡刀shaver 烟灰缸ashtray伞umbrella 快递express南航购票点southern China office 火车站trainstation地铁metro station 入住时： 1、先生/小姐，您好，请问有什么可以帮到您? hello，sir，may I help you？ 房价是多少 What is the room rate？ 现在的房价是300元每晚 Is 300 RMB per night 2、请问您有预定么？ Do you have a reservation？ 3、您需要单人房还是双人房？
Asingle room or double room？ 您的退房时间是？ when is your check out time 4、我能看一下您的护照么？ may I have your passport please 5、请签一下您的名字 Please sign your name here。 6、您的房卡 this is your room card 我们的早餐时间是七点半到九点半 our breakfast time is during seven thirty to nine thirty 7、您的房号是….. Your room number is…. 8、您需要提前预付300元人民币的押金 You should pay for a deposit of 300 RMB 9、押金我们会在您退房的时候退还给您 The deposit we will return to you when you check out 退房时： 1、可以把您的房卡给我们吗 May I have your room card please。 2、这是您的账单
酒店前台英语口语
酒店前台英语口语 一．概述 在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。例如： 非正式英语正式英语 What’s your name? May I have your name? 您贵姓？请问您贵姓大名？ Do you want some tea? Could you like some tea? 您要喝茶吗？请问您想喝茶吗？ Over here, please. Could you come this way please? 这边请。请您往这边走好吗？ * 不要说OK, Sure, Yeah等等，而要说Certainly, Sir. * Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。 * 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。 可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。 * 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms. 在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl. * 正视对方的眼睛，以显示出你的信心和诚意。但必须注意，注视对方的眼睛，并不是无理地盯着对方看。* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。 二.基本待客英语 （一）在正式的英语表现里，疑问基本句型可分为下列四种： 1. May I ~ 2. Could you ~ 3. Would you ~ 4.Shall I ~? 只要理解这四种基本的句型，就可以处理大部分业务上的状况。 1．自己要做什么事时，就使用May I ~ May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开？ May I see your passport, please? 请让我看一下您的护照好吗？ May I know your nationality, please? 请问您的国籍是什么？ 2．麻烦客人时，可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗？ Could you write that down, please? 请您写下来好吗？
酒店前台常用英语-参考模板
■服务台常用词汇 management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票 sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表 ■电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。 The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通
酒店收银员常用英语
酒店收银员常用英语 1、（How）would you like to deposit in cash or by credit card？ 您是交现金押金还是押信用卡？ 2、Would you please deposit 600RMB in advance? 请预交600元押金好吗？ 3、Sir, we can accept Visa Card and Master Card… 先生，我们可受理维萨卡和万事达卡 4、Would you please sign here?...Thank you !Wish you a goog stay with us! 请在这里签名好吗？…谢谢，祝您入住愉快！ 5、I’m sorry,I’m afraid we can’t change USD into RMB. 对不起，恐怕我们不能将美元换成人民币。 6、Here is your bill,it totals 100 RMB. 这是您的账单，一共是100元。 7、Your room rate is 368RMB,we offered you 20% discount,It’s 296RMB per-night.And it comes to 592RMB for two nights. 您的房价是368元，给您打八折是296一晚，两天是592元。 8、Your bill stands at 688R,plus two nights’ room rate is 592,minbar is 18,long distant call is 58,and room others is 20. 您的账单是688元，包括两晚房费592，小酒吧18，长途电话58，还有客房杂项20。 9、How would you like to pay your bill?(in cash or by credit card) 请问您用什么方式付账？（现付还是卡付） 10、Excuse me,sir.The cup in your room was broke.According to our hotel’s regulation,I’m afraid we have to charge 10 to your account. 对不起，先生。您房间的杯子打破了，按酒店规定，我们不得不将10元损失记入您的帐项。 11、Wait a minute,please.The room attendant is checking your room. 请您稍等，服务员正在查房。 12、Just a moment,please.I’ll be with you as soon as possible. 稍后，我将尽快为您办。 13、Could you please repeat a little more slowing? 您能慢一点再说一次吗？ 14、Hold th line,please.I’ll connect with the assistant manager,just a moment. 别挂电话，请稍后，我将与大副联系。 15、Do you need invoice/(your bill)? 您需要发票/（账单）吗？ 16、I’m sorry to keep you waiting.Have a nice trip. 对不起，让您久等了。祝您旅途愉快！ 17、For sauna only ,48RMB,once,include wet/dry steaming and cold/hot surfing.For massage,we charge by every 45 minutes. 净桑拿每次48，包括干/湿蒸，冷热冲浪。按摩按每45分钟一个钟。 18、If you want massage service,it costs 88RMB in standard room,and 228RMB in VIProom for the first 45 minutes. 按摩的话，头钟普房88元，贵宾房228元。
酒店饭店英语口语大全 前台服务
酒店饭店英语口语大全前台服务 Part 1 Counter Services 前台服务 Unit 1 预订房间Room Reservation 经典句型： What kind of room would you like? 您要预订什么类型的房间？ How long do you plan to stay? / How many nights? 您打算住多久？/ 您住几个晚上？ I’m sorry we are fully booked for 22nd. 很抱歉，22号那一天的客房都已经订出去了。 A single room is $ 70 per night, with 15% service charge. 单人间每晚70美金，另加15%的服务费。 模仿对话： A: Good morning. Can I help you? B: I’d like to book a room in your hotel. A: What kind of room would you like? B: I’d like to book a single room for August 18th. A: Please hold on. I’ll check our reservations. (After a while) I’m afraid we have no single room vacant on that day. What about a double room instead. B: That’s fine. Thanks you. ---------------------------------------------------------精品文档---------------------------------------------------------------------
超市常用英语词汇
discount 折扣 We give a 20% discount for cash. 现金付款，我们给予八折优惠。 label 标签 The label on this sweater says it is a small size. 毛衫标签显示衣服是小号。 refund 退款 This computer doesn’t work properly. I’d like to claim a refund. 电脑坏了，我想要求退款。 clearance 清仓大拍卖 This shopping mall is having a big clearance sale. 这家购物商场正举行清仓大拍卖活动。 ring something up 将某物（在收银机）结 The salesperson rang up all my items and the total price came to 1000 yuan. 售货员将全部商品结了账，总额共1000元。 factory second 残次品、瑕疵品 This jacket is actually a factory second, so it is quite inexpensive. 夹克实际上是件残次品，所以价格低廉。 in stock （商店等中）有现货、有库存 Do you have my size of shoes in stock?龙活虎你们有我能穿的鞋的现货吗？out of stock（商店等中）无现货、（商品）脱销 The book is out of stock. 该书已脱销。 elevator 升降电梯 men's clothing department 男装部 mannequin 人体模特 fitting room 试衣间 display counter 陈列柜 women's clothing department 女装部 price tag 价标 cosmetics department 化妆品专柜 salesclerk 销售员 department store 百货商店 information desk 咨询台 household appliances department 家用电器部 home electronics department 家用电子产品部 shopper/customer 顾客 shopping bag 购物袋 escalator 自动扶梯
酒店前台英语口语30句
前台英语口语30句 Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快How was your stay in our hotel? 请问在我们酒店住的好吗？ Is there anything I can do for you ? 有什么我能为您效劳的？ How would you like to settle your account? 请问您用什么方式结帐？ Would you mind give me your business card? 请问能给我一张您的名片吗？ The room service is 24 hours in our hotel. 客房送餐服务是24小时的Would you like to leave a message? 您要留口信吗？ It’s on the second(third) floor.在二(三) 楼 Congratulations! 祝贺您！ Thank you for staying in our hotel. 感谢您在我们饭店下榻 I’m sorry . It’s my fault .对不起，那是我的过错 Excuse me. Where is the washroom（restroom, elevator）对不起，请问盥洗室(电梯) 在哪儿？ It’s in the lobby near the main entrance. 在大堂靠近门口的地方 Please don’t leave anything behind.请别遗忘您的东西Wish you a pleasant journey! Good luck! 祝您旅途愉快！ I’m afraid our hotel is fully booked on that date.对不起，我们饭店那一天的客房全部订满了 May I reconfirm your departure date? 我可以再次确认您的离店日期吗？ I’m sorry, madam. We don’t have any vacancy at the moment.对不起，小姐，我们现在没有空房间 Just a moment, please, sir. I’ll put you through.请稍等一下，先生。我马上为您接通 Sorry , I’ve dialed the wrong number.对不起，我拨错号了 Sorry. He is not in at the moment . 对不起，他现在不在 How was your stay in our hotel? 请问在我们酒店住的好吗？ For outside calls, please press 9 first and when you hear the dialing tone, press the number you want. 打外线请先按9，听到声响后再按您所要的号码 The rate of your room will be paid by your company while the others should be at your expense..
酒店前台常用英语句子
前台常用英语句子 1.What kind of the room would you like to book? A double or a single? 请问您需要什么类型的房间？单人房还是双人房？ 2.For which date would you like to book? 请问您要预订哪一天的？ 3.Hold the line please; let me check our room availabilities for those days. 请别挂线，我查询下那天是否有房间 4.Sorry to have kept your waiting. Yes, we have a vacancy for those days. 不好意思让您久等了，我们那天有空房 5.The room rate is RMB xx include breakfast and surcharge. 房价是ＸＸ包含早餐服务费。 6.The price is RMB xx. We can offer a special discount to you that is RMB xx. It was after x% off discount. 房价是ＸＸ，我们为您提供Ｘ％折扣，折后价是ＸＸＲＭＢ。 7.Let me repeat your reservation. You book one deluxe room for one night from 6/Jun-7/Jun for Mr. Lee. The price is RMB xx include breakfast and surcharge. 我重复一下您的预订，李先生您预订的是豪华房一晚，６月６日入住６月７日退房，房价是ＸＸ包括早餐服务费。 8.Your reservation has been confirmed. We are looking forward to serving you. Thank you! 您的预订已经确定了，我们期待为您服务，谢谢！ 9.Do you have a reservation? 请问您有预订吗？ 10.Please wait some minutes, Let me find your details from the computer. 请您稍等，我在电脑上查询下您的详细资料。 11.Yes, sir. I found your reservation. A deluxe room for one night as RMB x/per night. 是的，先生，您预订的是豪华房住一晚，房价是ＸＸＲＭＢ。 12.Would you prefer smoking or non-smoking room? 请问您需要吸烟楼层还是无烟层呢？ 13.Please fill in the registration form and sign your signature. 请在表格上填写您的资料并签名。 14.Would you like to pay by credit card or cash for the deposit? / How would you like
餐饮常用英语
小器具 刀/knife/ 叉/fork/ 勺/spoon/ 盘子、碟子/plate/ 托盘/server/ 汤碗/soup bowl/ 面碗/noodle bowl/ 咖啡杯/coffee cup/mug/ 玻璃杯/glass/ 牙签/toothpick/ 餐巾纸/napkin/ 夹子/bill clamp/ 刷子/blush/ 瓶起子/ 小器具 小票/receipt/ 发票/invoice/ 收银机/cash register/ 吸管/sucker/ 吧台/bar counter/ 厨房/kitchen/ 菜单/menu/ 收银员/casher/ 零钱/change/ 小费/tip/ 现金/cash/ 信用卡/credit card/ 插座/outlet/ 地址/address/ 桌子/desk/table/ 味道 甜的/sweet/ 苦的/bitter/ 咸的/salty/ 酸的/sour/ 辣的/spicy/ 热的/hot/ 冷的/cold/ 糖/sugar/ 盐/salt/ 芝士/cheese/ 黑胡椒/black pepper/ 番茄酱/tomato sauce/ 酱油/soy sauce/ 醋/acetum/ 其他 登机口/boarding gate/ 廊桥/lounge bridge/ 登机牌/boarding check/ 护照/passport/ 经理/manager/ 服务员/waiter/waitress/ 洗手间/toilet/washroom/ 吸烟室/smokingroom/ 介绍/recommend/ 点餐/take order/ 打开/关上/turn on/off/ 窗边/by the window/ 其他 一直往前走/go straight ahead/ 上楼/go upstairs/ 下楼/go downstairs/ 电梯/elevator/ 医务室/infirmary/ 餐厅/restaurant/ 便利店/store/ 警务室/The police office/ 点心（甜点） 甜点/dessert/ 牛角面包/croissant/ 冰淇淋/ice cream/ 约翰丹尼/Jon Donaire/ 丹麦酥/danish/ 蛋糕/cake/ 蓝莓/blueberry/ 抹茶/matches/ 芒果/mango/ 提拉米苏/tiramisu/ 黑色林/black forest/ 哈根达斯/Haagen-Dazs/ 咖啡 咖啡/coffee/ 美式咖啡/CaféAmericano/ 拿铁/Cafélatte/ 卡布奇诺/Cappuccino/ 意式浓缩/Espresso/
收银处常用英语
*收银处常用英语 Cashier’s 一、词汇 Vocabulary 1、优惠/折扣 preferential price/privilege/discount 2、收银员 cashier 3、消费卷 consumption ticket 4、自助早餐劵 buffet breakfast voucher/ticket 5、接待单位 host unit 6、信用卡 credit card 7、大莱卡 Diners card 8、牡丹卡 Peony card 9、龙卡 Long card 10、长城卡 Greatwall card 11、金穗卡 Jinshui /J.S. card 12、运通卡 American express 13、万事达卡 Master card 14、日本JCB卡 JCB card 15、维萨卡 Visa card 16、定金、保证金 earnest 17、押金 deposit 18、押金收据 deposit receipt 19、钥匙押金 key deposit 20、退还 refund 21、现钞买入价 buying price 22、外币 forging currency 23、汇率/兑换率 exchange rate 24、美元US$ U.S. dollar 25、日元 Japanese yen 26、港币HK$ HK dollar 27、新加坡元S$ Singapore dollar 28、英镑 British pound 29、欧元 Euro 30、瑞士法郎SwF Swiss franc 31、德国马克DM German mark
32、法国法郎Fr French franc 33、荷兰盾 Dutch guilder 34、瑞典克朗 Swedish krone 35、挪威克朗 Norwegian krone 36、丹麦克朗 Danish krone 37、意大利里拉L Italian lira 38、加拿大元Can$ Canadian dollar 39、澳大利亚元A$ Australian dollar 40、菲律宾比索 Philippine peso 41、泰铢 Thai bath 42、台币NT$ New Tai Wan dollar 43、中国银行B.O.C. Bank of China 44、中国建设银行C.C.B. China Construction Bank 45、中国农业银行A.B.C. Agricultural Bank of China 46、中国工商银行I.C.B.C. Industrial and Commercial Bank of China 47、福建行业银行 Fujian Industrial Bank 48、泉州市商业银行 Quanzhou City Commercial Bank 49、零钱 change 50、1元/5元/10元钞票 one-yuan / five-yaun / ten-yuan note 51、小票 small change 52、兑换水单 exchange memo 53、财务报表 financial reporting 54、财务结算 financial settlement 55、用人民币结算/用人民币付帐 settle accounts with RMB/pay in RMB 56、用美元结算 settle accounts with US$/pay in U.S.$ 57、用外币结算 settle accounts with foreign currency 58、用信用卡结算 settle accounts by credit card 59、帐单 bill 60、帐号 account number 61、存根 stub 62、单价 unit price 63、大写金额 amount in words 64、小写金额 amount in figures 65、硬币 coin
常用酒店英语词汇大全如下
常用酒店英语词汇大全如下： Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员