letters[1]

Dear Mr…… Thank you for your letter of ……..(date) informing of the availability of a conference room on 21 May 2002. I can confirm now the booking on this date, when about 27 of our trainees will attend the course. We shall need an OHP and a microphone for the trainer. May I know if your company can receive your usual 10% discount for this early booking? Please reply as soon as possible about my enquiry. Yours sincerely
Thank you for your telephone enquiring about rooms for a sales training course. There is a conference room available on 21 May 2002 which holds thirty people. If this is suitable, please confirm the booking in writing as soon as possible and also tell me how many trainees will attend the course. Confirming the date of the booking Telling the manager how many trainees will attend Informing him which conference equipment you will need. Asking if your company will receive its usual 10% discount.
Write a letter to Mr. Davis Telling him you cannot reduce your prices Saying why you cannot reduce your price Persuading him to reconsider your price Asking for an early reply
Write your letter to Mrs. Astbury Accepting the invitation Saying what the subject of your boss’s talk will be Saying why this subject is of interest to your boss at the moment Requesting a hotel room
Dear Mr. Davis We are so sorry to inform you that reducing the price is impossible, according to information from our sales Department. Now, cost of raw materials is rising and our quotation is the lowest price. In addition, our quality of raw materials is very competitive relative to other suppliers. So we received heavy orders. Could you reconsider our quotation and conclude the deal. Your early reply is appreciated. Yours sincerely
We ordered eight LP4 electric motors from you last month. It is now 3 June and we still have received nothing, even though you informed us that we would have the motors by 30 May. We need to know when we will receive these motors as our own work will be held up if they do not arrive within the next few days. Write a letter to Mr. Craven Apologizing for what has happened Explaining the delay Saying when you will send the motors Offering a reduction on the bill
Dear Mrs Astbury, Mr Kemp accepts your invitation and will attend the business conference. He plans to lecture on the effect of globalization on Chinese retail firms. China’s recent entry into the WTO makes this a timely topic. Mr. kemp is an expert on global trade and he has served as South Africa’s representative to the WTO. Mr. Kemp will need a hotel room, preferably a suite. More information about available accommodations would be useful.

Dear Mr. Lam, It’s great honor to learn that our product has aroused your interest. Actually, we are emerging as a rising star in the field of shirt-making. Our cooperation prospect should be promising. To show our initiative as well as goodwill, a detailed price list is enclosed. We offer a 20% discount for orders over 200 items. As your initial order of two shirts, we recommend a gray one for man and a pink one for woman respectively. Both of them are selling fast here. I look forward to serving you more in the future. Sincerely yours Thomas Hopkins
I have recently returned to Hongkong after a short holiday in England. While I was there I bought one of your shirts in London and I was so impressed with the quality that I asked and the shop for your name and address. I am interested in selling the shirts in my own shop and would probably make an initial purchase of about two shirts. I assume that there is a discount for large orders and I would be grateful if you would send me a price list with details of discounts. Write a letter to m Thanking him for his letter Saying that you are enclosing a price list Informing him what discount you can give him Telling him the colors in which the shirts are available
Yours sincerely
Telephone Message Mr. Davis called---our quotation receive, but the price is too high. Asked us to reduce by 3%. I contacted our sales Dept. was informed cost of raw materials is rising. Ours is the lowest price. Also, our quality is better and more orders are coming. Impossible to reduce.
Dr. Mr. Craven Thank you for your fax dated 3 June, informing of our LP4 electric motors. I sincerely apologize for the delay of our products, which resulted from a strike of the railway workers. I am happy to inform you that the consignment will be dispatched this Friday, 7 June. To show our goodwill, you will be offered a 5% discount. If you require more information, please do not hesitate to contact us. Thank you for your cooperation.