凤凰职教第三册unit 4 (1)
中职英语第三册—Unit 4 Popular Music
Unit 4 Popular Music Listening1．教学重点学习关于数字、个人喜好、邀请和应邀的相关表达。
2．教学建议A 本部分主要包含五组发音相似的数词，每组的两个数词都包含相同的音节。
主要以此考察学生阅读数词和分辨音节的能力。
①做每组练习之前，教师可以让学生先快速浏览给出的五组单词，并建议学生默念单词。
提醒学生在放第一遍录音时选择正确的答案，在放第二遍录音时确认选择的答案。
②放第一遍录音，要求学生在放第一遍录音时选择正确的答案。
③放第二遍录音，要求学生在播放录音时再次确认选择的答案。
每组单词之间给出学生2~3秒钟的时间快速浏览下一题。
④教师核对答案，可以以提问的形式或自由回答的形式与学生互动，纠正错误，解决学生对答案的疑问。
B 本部分主要包含一段多个回合的简短对话。
要求学生在播放录音的过程中对所给问题做出回答。
主要考察学生对细节以及文章整体意思的把握。
①练习之前，教师可以让学生先快速浏览所列问题，让学生熟悉文章可能涉及的内容，并且提醒学生在放第一遍录音时了解对话的大体意思。
②放第一遍录音，要求学生在放第一遍录音时了解对话的大体意思。
③放第二遍录音前，提醒学生在录音播放过程中完成对问题的回答。
④放第二遍录音，把对话的每个回合分别播放，每个回合之间给出适当的停顿，要求学生要在录音播放过程中填写对问题的回答。
⑤教师核对答案，可以以提问的形式或自由回答的形式与学生互动，纠正错误，解决学生对答案的疑问。
⑥最后再将整篇对话录音播放一遍，解决学生对答案的疑问，纠正错误。
C 本部分主要包含五个句子的听写，主要考察学生对整句话的理解以及快速拼写的能力。
①做练习之前，教师可以提醒学生在放第一遍录音时了解每句话的大体意思。
放第一遍录音，要求学生在放第一遍录音时了解句子的意思，并且记录句中的关键词汇和短语。
②放第二遍录音前，提醒学生在录音播放过程中记录下连贯的句子。
③放第二遍录音，要求学生在录音播放过程中记录下连贯的句子，每句之间给出5~10秒的时间整理答案。
中职《英语基础教程》第三册-Unit4-电子教案
Unit 4 I’d like to return this jacket because it doesn’t fit my husband.一、单元内容分析本单元的教学重点是掌握关于投诉的词汇与短语。
能够听懂谈及投诉相关话题的对话；正确并熟练运用英语进行投诉的相关表达与句型；能读懂简单的投诉信的短文。
本单元通过呈现生活场景图片，引出投诉这个话题，与学生的生活联系紧密。
学生在以前的学习中对本单元的词汇和短语有少量接触，针对学生的实际情况，教师应该通过合理的设计，帮助学生有效地完成听、说、读、写四个任务，为后面的练习以及语言的输出做好充足的准备。
在教学过程中教师可充分利用图片或设定场景给出语境，让学生在个体或集体活动中充分练习投诉的相关句型。
并在此基础上培养学生具备初步的服务意识，能够以合理的方式处理顾客投诉。
本单元设计成四个课时：第一课时Lead-in + Listening and speaking第二课时Reading and writing第三课时Language in use第四课时V ocabulary practice + Supplementary Reading二、分课时教学设计第一课时Lead-in + Listening and speaking一、教材分析1.教学内容本课时系教材《英语基础教程》（3）第四单元的第一课时，包括Lead-in & Listening and speaking两部分，具体内容为：学习投诉的词汇与短语，听懂并掌握投诉的简单对话，能使用相关句型清楚地描述商品问题并寻求解决办法。
2.教学重点、难点（1）教学重点学习投诉的词汇与短语；听懂投诉的句型；听懂投诉的简单对话。
（2）教学难点掌握投诉的句型；能使用相关句型清楚地描述商品问题并寻求解决办法。
二、教学目标1.知识目标（1）学习并识记投诉的词汇与短语，如：exchange; detail; receipt; record; refund; credit note（2）学会并能套用投诉的句型，如：I’d like to return/exchange……because……Would you please show me your receipt so that……You can exchange it/get a refund.Do you have another……?I’ll come back later and see if ……2.能力目标（1）能听懂关于投诉的对话。
凤凰职教第三册短语复习
Unit 5 Together We Are Stronger1.call for2.share sth with sb3.make preparations4.play an important role in··5.make decisions6.prefer to do ···· rather than do ·······7.be in complete agreement with sb.8.in be willing to do9.get along/ on withpete with11.cooperate with12.focus on13.be based on14.go without saying15.learn from the failure16.what’s more17.work out18.from my point of view19.as the saying goes20.run the risk of doing sth21.learn sth by heart22.I made it clear that ……23.Unity is strength24.Many hands make light work.25.I take your point, but that’s not the way I see it.Unit 6 Plan Your Work, Work Your Plan1.appointment2.schedule an appointment3.confirm4.to be honest5.make it.6.take a look at7.no later than8.prepare…for…9.make mistakes10. a green hand11.have trouble/difficulty (in) doing sth.12.feel like sth.13.suffer from14.a part-time job15.be concerned about16.be harmful to17.take one day off18.take a napUnit 7 Safety Is Everyone’s Responsibility1.slouching over the keyboard2.eye strain3.staring at the computer monitor all day4.Improper storage of food5.Improper lifting6.Bumping into doors or desks7.Fingers caught in a drawer8.Bending while seated9.on an unstable chair10.striking against sharp objects.11.stairs with no handrails12.walk into13a worn-out phrase14.take… lightly15.paper knife16. lead to17.fall from a height18.due to19.make some adjustment20.rule of thumb21.in any case22.chemical leak23.have nothing to do with24.get used to25.carry out26.in the long run27.be responsible for28.prevent injury29.turn off the power30.should have done31.if necessary32.Walking into desks or chairs;33.receiving unexpected cut;34.getting body parts injured by equipment;35.falling from a height36.keep in mind37.due to38.similarmon40.height41.additional42.industrial43.avoidable44.potential45.chemical leak46.a chair pulled out too farUnit 8 Job Hunting1. n. 广告______________ =ad2.体力，长处，优点_________________3.尊重，重视，珍视_________________4.看重一份稳定的工作___________________5.求职，找工作________________6.求职者_____________________7.资格，条件___________________8.专业，主修课__________9.联系，联络___________10.采访，面试________________11.采访者_______________12.申请___________(for sth.)13.主修_________14.教育背景__________________15.申请前台的职位____________________________16.求职信_________________________17.n. 申请者___________________18.被采访者_________________19.从……（学校）毕业________________20. 职业学校___________________21.职位_____________21. 接待员_____________________22. n. 女服务生，女侍者____________23.随和的，容易相处的__________________24对……负责_____________________________25.可信赖的_________________26.积极的，乐观的，肯定的______________________27.执行，实施_____________________28. 工作经历________________________29. 搞砸____________________30.客户服务，客服__________________32.经营，管理______________________33. v. 完成，结束c___________________34. v. 发生______________35. n. 副手，副职_____________________36.adj. 有经验的__________________37.个人品质_________________________38.work flexibly____________________39.和别人相处很好______________________40.收到某人来信_____________________41.客房部经理_____________________________________________42. 解决问题_____________________43. feel free to contact me ____________________44. 一个理想的、最合适的申请人____________________45. 你真心真意的（正式信末署名前的套语）____________________。
凤凰职教第三册Unit3电子教案学习资料
I'll ring the hotel. I'll tell them we'll check in tomorrow... 我来给旅馆打电话，通知他们我们明天入住。
→ Check out 结账离开，结账退房They packed and checked out of the hotel. 他们收拾好东西，办理了退房手续。
I was disappointed to miss Bryan, who had just checked out...我非常失望没有见着布赖恩，他刚退房走了。
→ Reservation[?rez?'ve ??n] n. 预定，预约He went to the desk to make a reservation... 他到服务台进行了预订。
Do you have a reservation? 你有预定吗？→ manage ['m? n?d?] vt. 管理，经营Mr. Smith manages a large department store. 史密斯先生经营一家大型百货公司。
→ manage to do sth 经过努力克服困难，设法做成某事Given a chance, I will manage to do the work well. 如果给我机会，我会设法做好这项工作。
Unit Three 第二课时(在餐馆) Listening &Speaking BStep Two:L isteningActivity1 ：Look at the picture. What did the customer order? Tick ( √) from the list. Activity 2：Extensive listening Listen to the conversationa nd circle the correct answers..Activity 3：Intensive Listening Listen again and complete the order sheet for the waitress.Step Three : Arrangement Arrange the sentenceb elowto make a conversation between customer and a waiter in a coffee shop. Waiter: Are you ready to order sir?Customer: Yes, please.' dI like a cup of coffee. Waiter: Cream and sugar? Customer: Just blac'sk fine. Waiter: Anything else, sir? Customer: And a piece of toas Waiter: Certainly, sir. Coming right up.Customer: Thank you. StepFour : Role-playRead the menu. Then work wit your partner to turns to order and take the order.观察图片，判断客人点 的实物名称，做出正确 选择。
职业教育教材《英语》第三册U402
Words to learn:
• soup /su:p/ n. 汤
• E.g. Soups are important in Shandong dishes.
• soup 汤 • fry 煎，炸 • steam烹，蒸 • roast 烤制的 • sour 酸的，有酸味的
Task 1
sour soup fry steam roast
• 1. His favorite dish is _r_o_a_s_t_duck. • 2. The grapes are__s_o_u_r_. • 3. I’m very glad you like the dishes
[ga:lik] n. 大蒜
• 3. Green onion and garlic are usually used as sseeaassoonniinnggss, so Sbheanudsoendg adsish被es用u作sua…lly…have a sgdtrirseoh[en‘esngsi:oitznnancsioɪltuŋendz.ae]PnenBdo.erpau调.gailsse.se味eSimdniot品mSeSaedhs，eaiaacpnCi佐nslduaeeocn料a.nutssgmocnlbiaiknenegrbt.woeTihteuheasted green onion, Rib St一ew些e植d w物it可h g以re被en用an作d 药Me材at。 Stewed with green onion. Roast meat is also served with green onion.
职业高中英语第三册第四单元语法部分教案unit 4 langguage in use
汨罗市职业中专学校教学方案设计（首页）教学内容Book3 Unit4 I’ll have tohave my watch replacedLanguage inuse(PPT29-41)课型学时节次授课班级授课日期出勤情况纪律情况教学目的知识与技能过程与方法情感态度价值观语言技能目标：听—能够顾客投诉时描述的问题和对问题处理的需求。
说—能够使用典型的句子等描述问题并寻求解决方法。
读—能读懂投诉及处理投诉的信件，能从信件中提取对问题的解决办法。
写—能回复顾客的投诉信学生能在学习中发现问题和解决问题1、小组合作法2、情景教学法3、游戏教学法4、探索发现法文化意识：掌握在工作中遇到投诉时的合理处理方式。
情感态度：学生具备初步的服务意识，能够以专业的方法对待顾客投诉。
教学重点能够听懂顾客投诉时描述的问题和对问题处理的需求。
能够使用正确的句子等描述问题并寻求解决方法教学难点能理解because，since，as，for引导从句和so that 引导从句在句子中不同作用。
能使用because，since，as，for，so that 表达原因和结果教学资源多媒体教学后记Step 1 Review1.请同学背诵Everyday English的句子。
2.请学生朗读自己所写activity 14 的信件。
Step 2 lead -inGrammar focus1).I’ll have to have my watch fixed because there is something wrong with the alarm.2).Would you please show me your receipt so that I can take down some details?3).Since we have been partners for so long, I have already found a solution to this problem.4).The assembly line of our company broke down so that we couldn’t fini sh it in time.5).As we have signed the contract, we will pay for your loss.1.学生自己阅读例句2.在教师的引导下发现黑体部分的特点。
高教版中职英语(基础模块 第3册)Unit 4《I’ll have to have my cell phone replaced》ppt课件1
Words or Phrases for Purpose so that to in order to in order that
Words or Phrases for Result so...that... so that such...that...
Words or Phrases for Reason because since for
Again
Staff: 早上好！我能如何帮你？ Tim: 我要换了我的手机。我在你的商店买了这部手机。 但是电池似乎有点问题。 Staff: 问题是什么？ Tim: 手机电池不能续航一整天。 Staff: 你确定你的手机充满电了吗？ Tim: 是的。
Again
Staff: When did you buy this cell phone? Tim: I bought it 3 ___ ago and it's still under ___. I'm very disappointed at its ___. Staff: I'm sorry for the ___ we have caused you. Would you please show me your ___ so that I can take down some ___? Tim: OK. Here you are. Staff: We'll get this cell phone exchanged for you in no time. Tim: Thanks.
Words
words or phrases Chinese meanings 把.. 换了 电池 手机 充电 电量 持续，续航 words or phrases Chinese meanings 在质保期内 失望的 质量，品质 不便 交换；调换 收据
凤凰职教Book3Unit4
e.g. Complaint: The food service is very slow.
Apology: Oh, I’m very sorry.
Action: I’ll check your order with the chef.
板书
设计
Unit 4 If You Receive a Complaint
Listening and Speaking:
Do You Have a Service Contract?
Useful Expressions:
Making a complaint
Accepting a Complaint
Delaying a Complaint
情感目标：Ss can be improved their patience and the abilities of handli know the expressions of complaint
教学难点
Using the expressions correctly in dealing with complaints
Ss think about the questions above and they may have some discussions with their partners.
Then get some Ss to share their answers with the whole class.
eful Expressions:
Making a Complaint
Accepting a Complaint
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1.To be able to command the sentence patterns.
2. Help students improve the skill of proofreading
教学难点
Help students to get the proper strategies of writing a complaint & adjustment letter.
get through to接通电话,使理解
put through接通,完成
课堂教学安排
教学环节
及时间分配
教学主要内容与过程
教法运用
第一步：
组织教学
（3’）
第二步：
复习导入
（10’）
Task1 Complain the awful holiday
Give students picture ,and tell them the true traveling experiences that I had last national holiday.Let themChoose the right picture according to the expressions，Then we talk about when we meet these situation we’ll look for custom service.
12 Well, I’m afraid there isn’t much we can do about it.
13 Excuse me, there seems to be something wrong with…
14 Oh, I’m sorry about that
Step 3Further discussion If you receive the complaints
课题序号
Unit 4 (1)
授课班级
授课形式
Reading
授课日期
授课章节
名称
Unit 4 If you receive a complaint
使用教具
教材板书投影仪录音
教学目的
.1. Help students improve the skill of proofreading.
2.Help Students get the proper strategies of writing a complaint & adjustment letter
8 I suggest you leave it with us and we’ll see what we can do.
9I’m so sorry, I didn’t realize.
10 Look, I’m sorry to trouble you, but…
11 I’m afraid we can’t help you at the moment…
Task5 Make the Conclusion
Find the right answers and match them
1.Oh, I’m sorry about that..
2.I’ve got a bit of a problem here, you see…
3 I’m afraid the manager isn’t in at the moment.,could you call later?
教学方法
小组讨论法教授法知识中心拓展
更新、补
充、删节
内容
基本一致
教学后记
授课提纲或板书设计
Task1 Complain the awful holiday
Step2 Learning the dialogue，Master the details of the complaint.
have trouble doing sth有困难做
学生讨论
拓展讨论
讲解
课堂教学安排
教学环节
及时间分配
教学主要内容与过程
教法运用
第三步：
讲授新课
（60’）
第四步：
总结（15’）
第五步：
作业（2）
language points with your partner. (group work)
Task4 Finish the exercise
get through to接通电话,使理解
put through接通,完成
have problems with有问题
cut out停止
as if好像，仿佛
under warranty在保修期
Task3 Understanding and acting.
Read the dialogue again, talk the difficult points and
b. How to use a newly bought machine.
c. Pricing of a machine.
Step2 Learning the dialogue，aster the details of the complaint.
Important phrases:
have trouble doing sth有困难做某事
The awful holiday
plaint:When I reach the scenic spot(景区）, I found I can’t get the ticket immediately.
Apology:______________________________
Action:________________________________ (wait in line ;add some assistants)
4 Well, I’m afraid there is nothing we can do about it actually.
5 I can’t tell you how sorry I am.
6 I wish it never happened.
7 I’m afraid I have to make a serious complaint.
Step2 Learning the dialogue，Master the details of the complaint.
Task1 : Listening
Listen to the conversation and circle what it is mainly about.
a. Problems with a machine.
REVIEW
NEW WORDS
提问
讨论
演示
举例