凤凰职教第三册unit
凤凰职教第三册unit4(1)
课题Unit 4 (1)授课班级序号授课Reading授课日期形式授课Unit 4 If you receive a complaint章节名称使用教材板书投影仪录音教具教. 1.Help students improve the skill of proofreading.学Students get the proper strategies of writing a complaint& ad 目justment letter的教be able to command the sentence patterns.学 2. Help students improve the skill of proofreading重点教学Help students to get the proper strategies of writing a complain 难t & adjustment letter.点教学小组谈论法教授法知识中心拓展方法更新、补充根本一致、删节内容教学后记授课大纲或板书设计Task1 Complain the awful holidayStep2 Learning the dialogue，Master the details of the complaint.have trouble doing sth有困难做某事get through to接通,使理解put through接通,完成课堂授课安排授课环节授课主要内容与过程及时间分配第一步：组织授课Task1 Complain the awful holidayGive students picture ,and tell them the true 〔3’〕traveling experiences that I had last nationalthem Choose the right picture according to theexpressions ，Then we talk about when we meet these 第二步：situation we ’ll look for custom service.复习导入Step2 Learning the dialogue，Master the details of the complaint.〔10’〕Task1 : ListeningListen to the conversation and circle what itis mainly about.a. Problems with a machine.b. How to use a newly bought machine.c. Pricing of a machine.Step2 Learning the dialogue，aster the details of thecomplaint.教法运用提问板书学生谈论Important phrases:have trouble doing sth有困难做某事get through to接通,使理解put through接通,完成have problems with有问题cut out停止as if好似，忧如under warranty在保修期Task3 Understanding and acting.Read the dialogue again, talk the difficult points and课堂授课安排授课授课主要内容与程及分配板书学生谈论拓展谈论讲解教法运用第三步：讲解新课〔60’〕language points with your partner. (group work)Task4 Finish the exerciseTask5 Make the ConclusionFind the right answers and match them, I’ m sorry about that..’ ve got a bit of a problem here, you see⋯3 I ’m afraid the manager isn ’t in at the moment.,couldyou call later4Well, I ’ m afraid there is nothing we can do about itactually.5I can ’ t tell you how sorry I am.6I wish it never happened.7I ’ m afraid I have to make a serious complaint.8I suggest you leave it with us and we’ ll see what wecan do.9I ’ m so sorry, I didn’ t realize.10 Look, I ’ m sorry to trouble you, but⋯提问谈论演示举例第四步：11 I ’m afraid we can’ t help you at the moment⋯总结〔15’〕12 Well, I ’ m afraid there isn ’ t much we can do about it.13 Excuse me, there seems to be something wrong with⋯14 Oh, I ’ m sorry about thatStep 3Further discussion If you receive thecomplaintsThe awful holiday:When I reach the scenic spot( 景区〕 , I found I can’t get the ticket immediately.第五步：Apology:______________________________ Action:________________________________ (wait作业〔2〕in line ;add some assistants)REVIEWNEW WORDS。
凤凰职教第三册unit6电子教案
项目名基础称课课型讲课班级Unit 6 课时课时分派1,2Warming-up，listeningand speaking Plan Your Work, Work Your Plan3,4 Reading特 6New点Real life skills5,6地&writing5 号楼点能力（技术）目标知识目标素质目标教课目的1. To improve Ss ’ 1. To master new wordsability of getting and phrases; toinformation through finish exercises.reading & listening. 2. To get the main2. To know how to idea of the wholeschedule an passage.appointment.1.To learn tocomplete tasksmore effectively.2.To identify timewasters and savetime.要点难点及解决方法教课策略与方法教课资料及教课准备板书设计教课后记Key points：to get the main idea of the reading passage.全面理解阅读资料，认识平时工作的一天，学会在工作中进行实践与反省，来提高工作效率。
Difficult point：to use the patterns to make appointments andgive possible responses.可以经过阅读时间计划表来确立并商议见面时间。
环绕学生在实习早期工作效率低下的问题，创建工作情形指引学生主动探究阻挡工作效率提高的各样因素，并鼓舞学生针对自己状况在轻松、快乐、合作的语言沟通环境中商讨提高工作效率的建讲和举措，让他们快速成为职场的新生力量。
凤凰职教第3册U1
备 注
Pair work
5’
20'
讲
Reading
Explanation
授
教 学 环 节
时 间 安 排
主 要 内 容 Let me introduce myself, Jill Watson. I'd like you to meet my co-worker, Collin Beck. Language points: Nice to meet you. Good to meet you. enjoy doing
5’
Assignment: Read the new words and passage
Homework
考 勤 教学体会
见教学日志
（教学环节一般包括复习旧课、导入新课、讲授新课、学生操作、教师点评、归纳总结、布置作业等
教
月 日 第 1 章
案
第
纸
5、6 课时 总第 5、6 课时
课 题
Unit 1
It's My First Day
new
words
and about
dialogue
考 勤 教学体会
见教学日志
（教学环节一般包括复习旧课、导入新课、讲授新课、学生操作、教师点评、归纳总结、布置作业等）
教
月 日 第 1 章
案
第
纸
3、4 课时 总第 3、4 课时
课 题
教 学 目 标 (包括知识目标、能 力目标、情感目标) 教 材 分 析 （包括教学重点、 教学难点） 教 学 方 法 （包括教法、 学法）
教 学 目 标 (包括知识目标、能 力目标、情感目标) 教 材 分 析 （包括教学重点、 教学难点） 教 学 方 法 （包括教法、 学法）
凤凰职教Book3Unit4
e.g. Complaint: The food service is very slow.
Apology: Oh, I’m very sorry.
Action: I’ll check your order with the chef.
板书
设计
Unit 4 If You Receive a Complaint
Listening and Speaking:
Do You Have a Service Contract?
Useful Expressions:
Making a complaint
Accepting a Complaint
Delaying a Complaint
情感目标：Ss can be improved their patience and the abilities of handli know the expressions of complaint
教学难点
Using the expressions correctly in dealing with complaints
Ss think about the questions above and they may have some discussions with their partners.
Then get some Ss to share their answers with the whole class.
eful Expressions:
Making a Complaint
Accepting a Complaint
凤凰职教第三册unit5优质课教案
1plete the conversations with the useful expressions above.
2.Fill in the blanks with the right forms of the words given.
(1)Hearing the funny joke, she could not help_____ (laugh).
Are they showing a successful team, and why? Teacher will ask some questions about the two pictures.Encourage the ss to talk about the two pictures.
2.Read the English saying below. Think of Chinese ones with the same or similar meaning.
教学过程
教学步骤
教学内容
教学方法及双边活动
Step 1
warm-up
Step 2
Listening
Step 3
Speaking
Step 4
Practice
Step 5
Homework
1.teacher will ask some questions by showing pictures. Let students to compare the two pictures.
Activity1.Listen to the conversation and tick(∨)what’s being talked about.
Before listening: teach some new words in the listening material.
凤凰职教第三册unit 4 (1)复习课程
Unit 4 (1)
授课班级
授 课 形 式
Reading
授课日期
授课章节
名称
Unit4 If you receive a complaint
使用教具
教材 板书 投影仪 录音
教学目的
.1. Help students improve the skill of proofreading.
2.Help Students get the proper strategies of writing a complaint & adjustment letter
get through to接通电话,使理解
put through接通,完成
课堂教学安排
教学环节
及时间分配
教学主要内容与过程
教法运用
第一步：
组织教学
（3’）
第二步：
复习导入
（10’）
Task1 Complain the awful holiday
Give students picture ,and tell them the true traveling experiences that I had last national holiday.Let themChoose the right picture according to the expressions，Then we talk about when we meet these situation we’ll look for custom service.
The awful holiday
plaint:When I reach the scenic spot(景区）, I found I can’t get the ticket immediately.
凤凰职教3(3)
课题序号unit3（3）授课班级授课形式讲授法授课日期授课章节名称unit 3使用教具教材板书投影仪录音教学目的1.学生能掌握一般现在时过去时将来时 2.克服书上例句并能使用这三个时态 3.掌握一些生词教学难重点1.学生能掌握一般现在时过去时将来时 2.克服书上例句并能使用这三个时态教学方法中心教学法讲授法小组讨论法更新、补充、删节内容基本一致教学后记旧知识的回忆，新知识的总结整合，配合例题与习题，掌握程度较好授课主要内容或板书设计时态是英语谓语动词的一种形式，表示动作发生的时间和所处的状态.英语中的时态是通过动词形式本身的变化来实现的.英语有16种时态，但中学阶段较常用的有十种：一般现在时,一半过去时,一般将来时,现在进行时,过去进行时，将来进行时,过去完成时,现在完成时，现在完成进行时.课堂教学安排教学环节及时间分配教学主要内容与过程教法运用第一步：组织教学（5’）第二步：新课教学（65’）1.你所理解的时态是什么？2.你记得的时态有哪些？结构又是怎样的？一般现在时的用法1) 表示经常性或习惯性的动作，常与表示频度的时间状语连用。
时间状语：every…，sometimes,at…，onSunday,always,every day,usually,seldomI leave home for school at 7 every morning.2)在时间和条件状语中代替将来、表示按规定将要发生的事情（动作）状态和感觉的动作If you come does aftornoon,we will have a meeting.3)表示格言或警句中。
Pride goes before a fall.骄者必败。
注意：此用法如果出现在宾语从句中，即使主句是过去时，从句谓语也要用一般现在时。
例：Columbus proved that the earth is round..4)现在时刻的状态、能力、性格、个性。
凤凰职教第三册Unit3电子教(学)案
重点难点
及解决方法
Key points：to get the main idea of the reading passage.
全面理解阅读材料，了解一名服务人员的重要性并能读懂信号满足顾客需求。
As a hotel cleark, know how to ask questions at check-in.
Notes:
→Clerk[klɑ:k] n.旅馆服务台接待员；职员
→Coupon[ˈku:pɒn]n. （购物的）赠券，优惠券
→Check in登记入住
I'll ring the hotel. I'll tell them we'llcheck intomorrow...
教学过程
教学程序与容
教师活动-导
学生活动-演
设计意图
Unit Three
第一课时
(前台接待)
Warming-up ,Listening
&Speaking A
StepOne:Warm-up
Activity1: Some people are talking about the service they’ve received. Have they received good or bad service? Write G for good or B for bad in the blanks.
教学资料
及教学准备
Exercise book andstudents’ books
Test papers Someexamplesentences
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fire equipment.
5.
A red circle with a line through it indicates that you should not do something.
II. Discuss with your partner the meaning of the signs below.
1.
Be careful of the slippery surface.
2.
No smoking here.
3.
First aid station.表达每一个标志的含义
Look at the picture & listen
to the tape
Listen & Underline
用简单、易懂的祈使句
型，提醒客人注意所面临
句型的保障。
听对话录音，
根据对话内
容辨析所匹
配的图片。
再听对话录
音，根据对话
中人物的语
音、语调及对
话的内容判
断在日常工
作和生活中，
不正确的姿
势所可能对
人体带来的
伤害。
培养学生的
安全意识和
4.
Fire alarm.
Step Two: Listening A Work-related Injuries
Activity 1: Listen to the conversation and tick the posture the man usually adopts at work.
Look at how you are slouching over your keyboard. Activity 2: Listen again. Then underline the causes of injuries to the man.
＊Slouch over your keyboard
＊Stare at your computer monitor all day
Step Three: Practice Activity 1: Circle the trip hazards in the picture. Activity 2: Suppose you work at the restaurant as shown in the picture. Give warnings of the hazards you’ve found.
＊Water on the floor.
＊Stairs with no handrail.
＊Tables too close together.＊ A single unmarked step. Step Four: Summary Common Causes of Office-related Injuries
＊Tripping over an open desk drawer
＊Bending while seated on an 的潜在安全隐患，以免造
成不必要的人身伤害。
总结常见的与办公室工
作相关的伤害
作业布置
知识点梳理，掌握重点单
词用法，做好课后复习。
关注他人安
全和健康的
意识。
及时掌握课
堂所学知识。
扫清听力材
料中的词汇
障碍，培养学
生预测单词
意思的能力，
加强其对课
文内容的理
解。