Connie 网上申请测试FCCA & SCS audit request instruction 12.22.09

Factory Capability & Capacity Audit (FCCA)& Supply Chain Security (SCS) Process IntroductionUpon submission of the New Factory Request and pre-approval of the factory ID from Walmart Ethical Standards team, suppliers are responsible to submit the Factory Capability and Capacity Audit (FCCA) and Supply Chain Security (SCS) audit* request via Supplier Profile within Retail Link.Both FCCA and SCS audits are being required as part of the factory pre-qualification process. The Factory ID will “not” be activated / be used on Purchase Orders (PO) until the factory has passed both the FCCA and SCS audits. Any delay in the FCCA / SCS audit process may cause further delays in terms of PO release and / or payment of goods.This manual covers how a supplier can submit both FCCA and SCS audit request in Supplier Profile within Retail Link* SCS audit is only applicable for suppliers supplying to Walmart USA or Sam’s USA orders.FACTORY CAPABILITY AND CAPACITY AUDIT(For Initial Audit only)Factory Capability and Capacity Audit (FCCA) is required prior to order commitment for new factories of all suppliers regardless of Supplier Classification and Retails Markets.Audit will be conducted for all new factories of all suppliers by the designated third parties audit companies - Bureau Veritas (BV), Intertek or SGS at supplier’s cost.The FCCA audit fee is dependent on country of factory located. For example, for new and existing factories in China, the fee is typically USD 400 – 450 (for factories located within 100km from the designated third party audit company’s nearest office)All Walmart Direct Import Suppliers are responsible to schedule the audit date as early as possible and promptly pay the audit fee in advance. All arrangements must be made directly with the audit company, and not through Walmart commercial or Quality Assurance (QA).Delays due to late scheduling request FCCA audit will mean that orders cannot be placed and will not be tolerated.Why FCCA?To ensure factories are:-Capable of producing the proposed productCan produce safe and legal productAble to produce the proposed order quantities on timeAware of any improvements they need to meet Walmart requirementsScopeAll Factories new to WMGP (i.e. Factory has not previously produce any product for Walmart)Except factory which only produce Food and/or provide packaging materialHow to apply FCCA?1. Log into Retail Link through the path https://, to submit an FCCArequest2. Supplier will be contacted by assigned third party audit company to schedule and makeadvance payment for the FCCA audit3. FCCA report will be issued to Walmart and upload to Retail Link within three working daysafter audit is completedAssessment Guideline – For Initial Audit (only for factories new to WMGP)Result Rating Typical Re-audit Period80% and above A – Good 2 years1 year60% - 79% B – Meets minimum requirementsNote: does not automatically meanthe factory is acceptable for someproducts0% - 59% C – Unacceptable For new factories, no order will beplaced until minimum requirementare met.IMPORTANT:All new factories must achieve an FCCA rating of at least 60% with all critical control points being metRe-application for FCCA audit will depend on correction of all non-compliances. Corrective Action Plan will be reviewed by third party and approved by Corporate QA team.Third Party ContactsBV – Bureau VeritasAda LiuCustomer Service OfficerConsumer Product Services – Inspection, Audit and AssessmentBureau Veritas Hong Kong LimitedShenzhen OfficeRoom 707, Tianan Hi-Tech Plaza Tower B, Tianan Cyber Park,Futian District, Shenzhen City, P/C 518040Tel: 86-755-83437146, Fax: 86-755-83433077/8E-mail: ada.liu@ITS – Intertek Testing ServicesBergene CheungCustomer Service Officer5/F, M-Space, Bldg. A, Nanhai Ave. South Shekou, Nanshan District Shenzhen, China, P/C 518067Tel: 86-755-26020867E-mail: bergene.cheung@SGSKina LiuCustomer Service Officer3/F, No. 1 of First Street, Xiameilin, Futian District, Shenzhen, China, P/C 518049Tel: 86-755- 25328888 ext. 8782 or 86-755-25328201E-mail: kina.liu@Walmart QA ContactGP.FCCA@How to submit FCCA request in Retail Link – Supplier Profile STEP 1Log in Retail Link through the path: https://From the Retail link homepage, go to Supplier Profile via Site Map, then click on “Alphabetical” and then the letter “S” for Supplier ProfileNote: For new supplier with temporary Retail link ID, the selection within Site Map may not be as comprehensive as shown in the screenshot below. Nevertheless, the path to Supplier Profile remains exactly the same as existing suppliersWithin Supplier Profile, first select the appropriate Supplier ID (when applicable), then go to Factory Overview, and then select “Request FCCA” from the dropdown menu and press “Submit”In the FCCA request page, simply click “Submit”.STEP 5System confirms the request has been submitted successfullySTEP 6After clicking “OK”, system will return back to the Supplier Profile page with status be changed from “Pending” to “Requested”STEP 7Suppler can check the status of FCCA through the Factory OverviewSupply Chain Security (SCS)A security assessment is necessary for any non-U.S. factory that produces finished goods, loads a container or trailer, or ships goods directly to Walmart USA when Walmart Stores is the Importer of Record when the shipment arrives into the United States. The cost of USD$675 for all prequalification audits will be borne by the supplier.SCS will be conducted for all new factories of all suppliers by a designated third party audit firm: Intertek Testing Service.Important Notice: All Walmart Direct Import Suppliers are responsible to schedule the audit date as early as possible and promptly pay the audit company in advance of the audit. All arrangements must be made directly with the audit company and not through Walmart commercial or Walmart Global Procurement Security (GPS) team.Note: unnecessary delays due to scheduling requested SCS audits will not be toleratedFactories located at different countries are being classified into Level 1, Level 2, and Level 3 in terms of security risk. The following indicates a country’s risk assignment:Level 1 (High Risk)Level 2 (Medium Risk)Level 3 (Low Risk)Bangladesh, Haiti, India Indonesia, Mexico, Pakistan, PhilippinesArgentina, Bulgaria, Cambodia, China, Colombia, Egypt, Jordan, Kenya, Nicaragua, Peru, Russia, Sri Lanka, Thailand, Turkey, VietnamAny country not listed as Level 1 or Level 2Factory Security Audit Requirement. Supplier-factories in countries rated as HIGH or MEDIUM risk must undergo a security audit performed by Global Security Verification (GSV) – Intertek. The procedures required to accomplish this audit are:1) Submit the SCS Audit Request through Supplier Profile in Retail Link2) Each supplier is responsible to pay the cost of their audit. If the audit results with a Failed rating, the supplier is responsible to pay the cost of a re-audit.3) Audit requirement timeline: have the initial GSV audit completed no later than June 1, 2008. Repeat the audit requirement according to this schedule:- High (Level 1): 12 months from the date of the previous GSV audit;- Medium (Level 2): 18 months from the date of the previous GSV audit.4) GSV will provide the security audit results to the supplier and to Walmart.5) Walmart will score the audit and notify the supplier of the audit results.6) Suppliers/Factories who fail their supply chain security audit will have between 90 and 120 days to make needed security correction and then provide a re-audit from GSV. The supplier is responsible to pay the cost of the GSV audit. A second Failed audit report will result with deactivating the Factory ID for 12 months, thus preventing any business with Walmart during this period. After 12 months, the supplier/factory may again schedule a GSV audit. A Pass audit rating will result with activating the Factory ID.Supplier-factories in countries rated by Walmart as LOW risk are responsible to perform a security self assessment and submit the audit results to Walmart. Walmart will score the audit and notify the supplier of the audit result.Contact your Global Procurement office to discuss the required security audit process, if necessary.How to submit SCS request in Supplier ProfileTo submit the SCS audit request, kindly follow the steps below:Step 1Login to Retail Link through the path below:https://From the Retail Link homepage, go to Supplier Profile via Site Map, then click on “Alphabetical ” and then the letter “S ” for Supplier ProfileNote: For new suppliers with temporary Retail Link ID, the selections within Site Map may not be as comprehensive as shown in the screenshot below. Nevertheless, the path to SupplierProfile remains exactly the same as existing suppliers.Within Supplier Profile, first select the appropriate Supplier ID (when applicable), then go to Factory Overview, and then select “Request Supply Chain Security Audit ” from the dropdown menu and press “Submit”.A) For factories located in all levels of countries, kindly refer to the instruction below for Initial Audit Request:In the Security Audit Request page, answer all the questions through the dropdown box on the right, enter any comments as applicable. Once finished, click “Submit ”ABC FTY LTDB) For factories located in Level 3 countries, kindly refer to the instruction below for Follow-up Audit Request:In the Security Audit Request page, answer all the questions through the dropdown box on the right, enter any comments as applicable. Once finished, click “Request Security Audit”XYZ FTY LTDXYZ FTY LTDStep 5System confirms the request has been submitted successfully.Step 6After clicking “Ok”, system will return back to the Supplier Profile page with status be changed from “Pending” to “Requested”.Supplier AdministrationPage 21 Walmart Confidential December 2009 Step 7You can check the status of SCS through the Factory OverviewShould you have any further question regarding FCCA / SCS audit request within Supplier Profile in Retail Link, you can contact the teams below:FCCA (Hardline, Home and Footwear): FCCA.hardline.home@FCCA (Apparel):FCCA.apparel@ SCS: gpscs@Supplier Support:gpsz.rl@。