越龙家纺会员手册
Costco会员手册说明书

MOST Membership23STRONG VALUES Since day one we have had an unwavering commitment to doing the right thing for our members, our employees, our suppliers and our communities. Today, we’re a bit bigger, but our values remain the same.From selecting premium merchandise and services tonegotiating exclusive extras, our goal is to always offer exceptional savings to our members. In everything we do, we’re dedicated to providing the best quality products at the absolute best value for you. Other retailers might pocket those extra savings, but Costco is different – any penny we can save, we pass on to you.SURPRISING VARIETYYou’ll appreciate thequality and value of theproducts and services youfind at Costco. That’s ourpromise to you. If we failto deliver on that promise,we’ll refund your money.It’s that simple. Products and departments may vary by location.• Apparel • Appliances • Automotive • Baby • Bakery • Bed & Bath • Books, CDs & DVDs • Cleaning Supplies • Deli • Electronics • Floral • Furniture • Gasoline • Health & Beauty • Hearing Aids • Home Furnishings • Housewares • Jewelry• Lawn & Garden • Meat• Office Supplies • Optical• Pet Care• Pharmacy• Photo Center • Produce• Sports Equipment • Toys & Games • Wine, Beer & SpiritsValue, Variety & a Vow to Wow4Executive MembershipIt’s easy to upgrade.It pays to be a Costco ExecutiveMember.* You’ll earn an annual2% Reward (up to $750) onqualified purchases at Costco and. Plus, you’ll receiveadditional benefits and greaterdiscounts on our suite of CostcoServices, including Costco Travel. Annual Reward Certificate sample*Executive Membership is an additional $55 upgrade fee per year for Gold Star and Business Members. Please include sales tax in all applicable states. Terms and conditions apply to the 2% Reward and Executive Membership benefits. For details, see the membership counter or . We will refund your membership fee in full at any time if you are dissatisfied..EARN A 2%REWARD5Earn Cash Back Rewards anywhere Visa is accepted .††Costco Anywhere Visa ® Card by Citi CASH BACK ON ELIGIBLE GAS WORLDWIDE, INCLUDING GAS AT COSTCO, for the fi rst $7,000 per year and then 1% thereafter CASH BACK ONRESTAURANT AND ELIGIBLE TRAVEL PURCHASES WORLDWIDE CASH BACK ON ALL OTHER PURCHASES † Introductory rate of 0% for 7 months from date of account opening on purchases. After the introductory period ends, the standard variable purchase APR will be applied to unpaid promotional balances and new purchases. The standard variable APR for purchases is 15.49%, and also applies to balance transfers. Standard variable cash advance APR - 25.49%. Variable Penalty APR up to 29.99% and applies if you pay late or your payment is returned. Minimum interest charge – $0.50. Fee for foreign purchases – 3% of the U.S. dollar amount of each purchase. Cash advance fee – either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee – either $5 or 3% of the amount of each transfer, whichever is greater. No annual fee with paid Costco membership. Variable APRs are based on Prime Rate of 3.50% as of 11/1/2016. New cardmembers only. Subject to credit approval. Additional limitations, terms and conditions apply. You will be given further information when you apply.†† Additional terms and conditions apply. Ask for details. Cash Back Rewards are provided as an annual credit card reward certificate in your February billing statement and is redeemable at U.S. Costco warehouses.© 2016 Citibank, N.A. Citi and Citi with Arc Design are registered service marks of Citigroup Inc.0% INTRO APRon purchasesFOR FIRST 7 MONTHS † 15.49% variable APR after that6ElectronicsFine JewelryFine WineEntertainingUnexpected Savings A TREASURE HUNT OF VALUES!If you’ve ever spoken with a Costco member, you’ve probably heard them brag about their latest find at our warehouse. We call those treasure hunt items, and they’re offered in various departments throughout the year. ELECTRONICS Our electronics department offers cutting-edge technology from top brands, including Samsung, VIZIO, LG, HP , Dell, Nikon, Canon, Bose and Apple. Thinking of buying a TV, computer or other electronic product? You can’t go wrong when you buy it at Costco. In addition to great pricing and added features, we also offer free technical support and set-up help through Costco Concierge Services. We also extend the manufacturer’s warranty on televisions, tuner-free displays, projectors, computers * and major appliances to two years from the date of purchase. For more information, call toll free 1-866-861-0450, 5 a.m. – 10 p.m. (PST) 7 days a week, excluding holidays.* E xcludes touchscreen tablets LUXURY From diamond jewelry to designer apparel, our buyers are always on the lookout for products with that certain “wow” factor.You’ll find cashmere sweaters, high-thread-count linens, stylish home furnishings and fine wine from around the world – all at great Costco prices.Product selection may vary by location.8GET A TASTE OF WHAT EVERYONE’S BEEN TALKING ABOUT!Why do many of the country’s top chefs buy their fresh ingredients at Costco? Because they know they’ll get the highest quality at a terrific value!We are known for our steaks: Visit our meat department for the freshest cuts of USDA Choice and USDA Prime beef, Grade-A poultry, USDA #1 pork, Australian lamb, and a wide selection of farmed and seasonal wild seafood. We’re sure you’ll see and taste the quality difference.We’re also proud to offer only the finest-quality fruits and vegetables, delivered to us six days a week for a freshness that can’t be beat. And, did you know Costco produces fresh-baked goods every day, right in the warehouse? Enjoy muffins, breads, pies, custom-decorated cakes and more – all made with the finest ANIC & HEALTHY CHOICES You don’t have to shop at specialty stores to get high-quality organic items.From produce to meat, and even clothing and vitamins, we have the latest organic items you want, at great Costco prices.We also have a selection of healthy foods, including reduced-calorie snacks, whole grain baked goods, gluten-free items and trans-fat-free choices.You’ll feel good about shopping at Costco!A Fresh Approach FreshBakeryDeliProduceUSDA Choice BeefUSDA Prime BeefOrganicBaby FoodCoffeeMeatMilkProduceOrganic selection may vary by location.10InsuranceAuto & Home Insurance*Individual & BusinessHealth InsuranceMarketplace*Vision Insurance forYour Business*Individual & FamilyDental Plans*Life Insurance** I nsurance available inselect states BusinessB usiness & PersonalChecks, Forms andAccessoriesPayment ProcessingBusiness Phone ServicesPayroll ServicesExecutive Member ExclusiveQuickBooks ® Online Executive Member ExclusiveGet the latest on all Costco Services. Visit /Services12Improves PerformanceRestores Fuel EconomyReduces EmissionsProtects Fuel Injectorsand Intake ValvesKirkland Signature ™ Gasoline DIFFERENT FROM THE REST Our Kirkland Signature Gasoline has been certified to meet TOP TIER ™ performance standards, and is available in both regular unleaded and premium grades. High quality fuel at the lowest possible price – it’s another great value of a Costco membership.At Costco Gas Stations you can expect:• Consistently low prices • 5x EPA required deposit control additive • Clean and safe surroundings • A safety-certified Costco attendant • The latest in environmental protection • Long hoses to fill up from either side of your car GET REWARDED Now when you fuel up at Costco and use the Costco Anywhere Visa ® Card by Citi, you’ll reap the rewards for your engine and receive 4% Cash Back Rewards.** S ee page 5 for details.14Kirkland Signature ™Most PopularKirkland SignatureProductsBath TissueDish DetergentFacial TissueFree & Clear LaundryDetergentLamb & RiceFormula Dog FoodMen’s Non-IronDress ShirtPaper TowelsPremium Drinking WaterVitaminsOUR EXCLUSIVE PRIVATE LABEL Costco’s exclusive Kirkland Signature label isn’t just a house brand – it’s one of the best reasons to join Costco. We have received numerous accolades on everything from our Kirkland Signature cereal and olive oil to dress shirts and even vitamins. Yet, our high-quality items are still priced lower than brand-name equivalents, often more than 20 percent less.How do we do it? In 1995 Costco began the Kirkland Signature line after recognizing a need for better quality goods at a lower price. Our mission was simple: Create an item of the same – or better – quality than the leading brand at a lower price, and do so by controlling every element of the item’s creation, including packaging and transportation. The end result: Kirkland Signature products are incredible quality goods at simply excellent prices.Take the Costco challenge: Compare any Kirkland Signature product with its brand-name counterpart, and discover a great perk of Costco membership!1516Reward (up to $750)on health and wellnesspurchases, includingprescriptions.Terms and conditions apply. See the membership counter for details.At Costco, we believe in helping you save money on everything you buy – including the things that keep you healthy.Costco’s Health & Wellness departments follow the same low-price/high-volume model as the rest of the warehouse. We tightly control costs to pass the savings on to you.Products and departments may vary by location.OPTICAL You can feel confident that you are receiving the best possible care when visiting the Costco Optical Department.Our Optical Department features:• K nowledgeable staff • Designer frames and sunglasses • Kirkland Signature ™ HD progressive lenses • C ontact lenses (also available online)• Most vision insurance plans accepted • Complimentary cleaning and adjustmentsPHARMACYOur pharmacies often make the news for having the lowest prices around.Benefits of Costco Pharmacy include:• As a Costco member you can enroll in the FREE Costco Member Prescription Program that provides big savings on our already low prices.*• Costco Pharmacy offers hundreds of generic drugs priced at less than $10 for a 90-day supply.• FREE health screening programs monitor heart health, diabetes and bone density. For a list of dates and clinics near you, go to , click Pharmacy, click warehouse pick-ups, and select Health & Wellness Clinics.• Immunization services, at low Costco prices, are available at Costco Pharmacies. Check with your local Costco Pharmacy as immunizations varyby state. Age restrictions may apply.• Fantastic savings on select pet medications.* E nrollment is available to those Costco members (and their dependents)who either have no prescription drug coverage, or who are insured but their insurance does not cover all of their prescriptions.HEARING AIDSCostco Hearing Aid Center offers the latest in premium hearing aid technology, at the value everyone expects from Costco.Our Hearing Aid Center offers:• T he latest in Bluetooth®* capable digital hearing aids • State-of-the-art hearing aids and accessories from four major hearing aid suppliers• Free hearing tests** and follow-up appointments* The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.and any use of such marks by Costco is under license.**Test is to determine if you could be helped by a hearing aid.1718Costco Travel is available to Costco members residing in the United States. Costco Travel is registered as a seller of travel in each of the states listed: California registration number: CST 2054248-50 ∙ Florida registration number: ST 32555 ∙ Hawaii registration number: TAR 5595 ∙ Iowa registration number: TA 620 ∙ Washington registration number: WST 602042600. Registration as a California Seller of Travel does not constitute approval by the state.Hotels Theme Park Packages Guided Vacations And More!offerings are carefully selected by our skilled travel buyers based on exceptional quality and value. Products include vacation packages, cruises, rental cars, theme park packages, guided vacations and more. Plus, select products feature a special benefit for Costco Executive Members.Costco Travel is staffed by dedicated Costco employees who are trained travel professionals.They’ll expertly advise you to ensure that you receive the quality, value, and experience you expect as a Costco member.A variety of payment options make vacation planning easy and affordable. Pay in full at time of booking, pay a deposit at time of booking and pay the balance later, or pay a deposit at time of booking and make payments until the balance is paid in full.Exceptions and restrictions apply. For details, speak with a Costco Travel expert.When you’re ready to pay, use your Costco Anywhere Visa ® Card by Citi to receive 3% Cash Back Rewards.* To plan and book your dream vacation, pick up a Warehouse Travel Booklet in any U.S. Costco warehouse, call 1-877-849-2730 or click Travel at . * S ee page 5 for details.%CASH BACK ON RESTAURANT AND ELIGIBLE TRAVEL PURCHASES WORLDWIDEPACIFIC RESORT Rarotonga | Cook IslandsSensible SizesApparelAppliancesBeauty Products BeveragesFlowersGift CardsReady-to-bake Entrees Single-serve SnacksProduct selection mayvary by location.WE FIT YOUR LIFESTYLE.Although many of our members love saving moneyby buying in bulk, you don’t need a big family to enjoy all the value Costco has to offer.We sell many items the same way as any other retailer – but with the additional value Costco is known for.At Costco, you’ll save on designer apparel, electronics, tires, home décor, books, snacks, DVDs, jewelry, gasoline, seasonal items and more.While many of our products do come in multipacks, our smart packaging lets you use what you need and save the rest for later.For example, our fresh, boneless, skinless chicken breasts are a huge value. They are vacuum-sealed in two-breast packs, so you can freeze the entire package and thaw only as much as you need at each meal. Whenever possible, we try to reduce the quantity of product packaging, which saves resources and helps keep prices low.So, even if your household is small, you’ll still enjoy big savings as a Costco member!20Additional SavingsSave on auto, baby items, beauty, deli, electronics, groceries, housewares, vitamins and more! Offers from our warehouses, and Costco Services Access via the Costco app VALUES BY THE DOZENAs if our fresh departments, quality guarantee and member service weren’t reason enough to shop, our legendary Costco savings books bring even more value to your membership.Nine times a year, Costco members receive a book (in their mailboxes and via the Costco app) with thousands of dollars in additional savings. Only members receive these special offers for various products in the warehouses and online.We offer members our lowest possible prices on every item, every day. The additional savings we are ableto offer each month are another benefit of our great relationship with our suppliers, and a testament to the terrific negotiating skills of our buyers.Additional savings on the products you love – another great reason to join Costco!DIGITAL SAVINGSPrefer to go paperless? Display the coupons onyour smartphone with the Costco app!Download the Costco appavailable for free on theiTunes or Google Play app stores.2223Outstanding Member ServiceThe Best Employees Anywhere!Giving BackMember Service Center AT YOUR SERVICE!We believe great customer service starts with great employees, who enjoy what they do. That’s why we hire the best people and pay them great wages.If you ever have any questions about your membership or about anything you purchased at Costco, call our Member Service Center at 1-800-774-2678, or visit our website at and click Customer Service. COMMUNITY INVOLVEMENTGiving back is a key component of our operating model – we are committed to making a positive contribution to the health of our communities. We specifically focus on charitable programs supporting children, education, and health and human services. United Way, Children’s Miracle Network Hospitals and the American Red Cross are examples of our community partnerships in the markets where wedo business.24Even More SavingsEarly In, Early Out Special Events SEASONALChristmas decorations in August? Our “early in, early out” philosophy means that we bring members new and exciting products in the most efficient way possible.• Holiday Decorations & Gifts• Outerwear• Lawn Mowers & Gardening Supplies• Back-to-School Supplies• BBQs & Outdoor AccessoriesAlthough hard to believe, our warehouses fit only so much. Shop for thousands of items large and small, and have your order delivered to your door. Plus, you can update your membership account, manage your prescriptions, book a vacation, learn more about Costco Services and get directions to any of our locations.SPECIAL EVENTSAlso known as roadshows, special events broaden the selection of our high-end merchandise by bringing in special items for a limited time. Discover gemstone jewelry, collegiate apparel, sporting goods and other exciting roadshow events.COSTCO APPWherever you go, stay connected to Costco. Check out your favorite items, view current offers, refill prescriptions, place an order from and more. Download the app for free on the iTunes or Google Play app stores.26M B R 000007B 1016 100% RISK-FREESATISFACTION GUARANTEE On Membership:We will refund your membership fee in full at any time if you are dissatisfied. On Merchandise:We guarantee your satisfaction on every product we sell with a full refund. Product-specific limitations apply. See the membership counter for details.。
会员培训手册

我家电器VIP会员卡培训内容一、会员群体在我家电器购买家电的消费者。
二、会员资历:进店消费的金额不限,或在网上商城注册并消费后,就可成为我家电器的VIP 三、会员积分核算标准:消费1元即可积分;1元=1.0分注:在“我家电器”购买的的商品为特价机、惊爆机、工程机及卖场明示机型不予累计会员积分。
四、积分规则:A.购物积分按实际交易金额计算B.积分不兑换现金C.积分不保留小数位D.首次购物办卡即可积分五、积分有效期:自开卡第一次积分开始算起,三年内无其他消费积分记录,积分将清零。
卡保留。
六、会员权利:A.异业联盟的增值服务项目1.我家电器会员到八点半购物凭卡可享受9.8折优惠2.婚纱摄影3.银行:活动期间刷中行卡的消费者可免费获得相应奖品4.餐饮(正在建设)5.旅游(正在建设)B.参与家园活动1.购买小家电可享受打折优惠(正在建设)2.老会员介绍新顾客来购物,可按新生的实际交易额10%折算加分。
新顾客如办理会员,也同时享有积分。
如:会员李某带王某来门店购买一台2599元的冰箱,办理完手续后,门店服务台给李某的会员卡中积260分,同时也给王某的卡里积2599分。
3.会员提供低于我家电器的价格信息,经我公司核实无误、可奖励积分1000元。
(恶意降价除外,且必须书面或录音等证明其真实性的材料)。
同时,享有低价承诺、差价补偿的礼品赔付。
4.我家电器所属会员,可不定期参与我家电器会员活动。
(沙龙、企业发展论坛、Party、生日祝福、无购物抽奖等)。
C.信息分享:1.同时享有我家电器网上VIP权益。
2.在会员同意的情况下不定期发布促销信息。
D.积分兑换:内容:在我家电器购物者可办理会员卡,并获得相应积分后,积分可兑换相应礼品。
礼品标准如下。
兑换礼品的时间:购物三个月后随时(礼品为兑换日现场陈列为主)七、温馨提示:1.您领取的会员卡应在卡背面签名方可使用,申请遵循一人一卡制原则,会员现本人使用,不得转借购物,不得转借积分,若没有会员卡则不得积分。
会员卡的使用手册

会员卡的使用手册
【最新版】
目录
1.会员卡简介
2.会员卡的使用规则
3.会员卡的优惠政策
4.会员卡的使用注意事项
5.会员卡的售后服务
正文
【会员卡简介】
会员卡是一种消费凭证,持有会员卡可以在特定的商家或服务机构中享受优惠或特权。
在我们的使用手册中,我们将详细介绍如何使用会员卡以及会员卡所带来的好处。
【会员卡的使用规则】
1.持有会员卡在消费时需出示会员卡。
2.会员卡仅限本人使用,不得转借他人。
3.会员卡消费不能与其他优惠活动同时使用。
4.会员卡消费不找零,不兑换现金。
【会员卡的优惠政策】
1.会员专享折扣:会员在指定商家消费时可享受专属折扣。
2.会员积分:消费积分可兑换礼品或优惠券。
3.会员独享活动:会员可参加专属活动,享受更多优惠。
【会员卡的使用注意事项】
1.请妥善保管会员卡,如有遗失,请及时挂失。
2.会员卡如有损坏,可申请换卡,换卡时需支付一定手续费。
3.如会员卡信息发生变更,请及时联系客服更新。
【会员卡的售后服务】
1.如会员卡在使用过程中出现问题,请及时联系客服。
2.我们将为会员提供定期的会员卡使用培训和解答。
3.会员卡在有效期内,如有任何疑问,均可享受我们的售后服务。
通过以上介绍,相信您已经对会员卡有了更深入的了解。
协会分会会员手册

协会分会会员手册
协会分会会员手册一般包括以下内容:
1. 手册介绍:简要介绍手册的目的、用途和适用范围。
2. 协会简介:介绍协会的成立背景、宗旨、主要工作内容和组织架构等基本信息。
3. 会员权益:列举会员可享受的各项权益,如参加协会活动、享受优惠待遇、获得会员证书等。
4. 会员义务:明确会员应承担的义务,如遵守协会章程、按时交纳会费、参加协会活动等。
5. 会员管理:介绍会员的入会条件、入会流程、退会程序以及会员档案管理等内容。
6. 协会活动:详细介绍协会举办或组织的各类活动,如学术交流、培训、展览等,并说明会员的参与方式和优先权。
7. 会费交纳:说明会员会费的交纳标准、交纳方式和交纳时间等。
8. 会员服务:列举协会为会员提供的各项服务,如咨询服务、技术支持等。
9. 联系方式:提供协会的联系电话、邮箱、地址等信息,方便会员与协会联系。
10. 附录:包括协会章程、会员管理规定等相关文件,供会员查阅。
请注意,以上内容仅供参考,具体内容可根据协会实际情况进行调整和完善。
购物中心会员手册

会员手册一、xx购物中心会员类别及申办条件xx购物中心会员卡分为普通会员、银卡会员、金卡会员、钻卡会员四种:1、xx购物中心普通会员当日在xx购物中心单次或累计消费满200元或交10元工本费,即可在三日内申办xx购物中心会员卡,成为xx购物中心普通会员。
2、xx购物中心VIP银卡会员当日在xx购物中心单次或累计消费满1000元以上,即可在三日内申办xx购物中心VIP银卡,成为xx购物中心VIP银卡会员。
3、xx购物中心VIP金卡会员当日在xx购物中心单次或累计消费满3000元以上,即可在三日内申办xx购物中心VIP金卡,成为xx购物中心VIP金卡会员。
4、xx购物中心VIP钻卡会员当日在xx购物中心单次消费或累计消费满5000元以上,即可在三日内申办xx购物中心VIP钻卡,成为xx购物中心VIP钻卡会员。
二、会员期限xx购物中心会员卡有效期限为1年。
(首次办卡,上半年办的卡有效期为次年6月30日,下半年的卡有效期为第三年6月30日)三、会员权益★xx购物中心普通会员卡:享有参与xx购物中心举办的促销活动享有消费积分享有消费积分返礼享有升级权利,成为xx购物中心其他VIP会员。
★xx购物中心VIP银卡会员:非公司规定的正常购买的储值卡不可与VIP卡同时使用 享有消费积分享有消费积分返礼享有升级权利,成为xx购物中心其他VIP会员。
享受正价商品9.5折优惠(特殊品类及特价商品除外)。
免费获得xx购物中心上市及促销信息。
★xx购物中心VIP金卡会员:非公司规定的正常购买的储值卡不可与VIP卡同时使用 享有消费积分享有消费积分返礼享有升级权利,成为xx购物中心VIP钻卡会员。
享受正价商品9折优惠(特殊品类及特价商品除外)。
免费获得xx购物中心上市及促销信息。
购物免费礼品包装。
有机会获邀参加尊贵会员独享活动。
★xx购物中心VIP钻卡会员:非公司规定的正常购买的储值卡不可与VIP卡同时使用享有消费积分享有消费积分返礼享受正价商品8.8折优惠(特殊品类及特价商品除外)。
xx会员手册

xxVIP会员手册尊敬的顾客,您好!欢迎您成为xx公司VIP会员。
为更好的维护您所享有的权益,请仔细阅读以下内容:第一条VIP卡的使用年限和适用范围一、使用年限:VIP卡有效期为二年。
二、适用范围:中国地区xx公司代理品牌的专卖店、专柜。
中国地区xx公司战略合作伙伴代理品牌的指定专卖店、专柜。
第二条VIP卡的申请条件及具体折扣优惠一、普卡:一次性购买xx公司代理品牌正价商品满2280元,可办理8.8折卡,当次不享受优惠。
二、金卡:一次性购买xx公司代理品牌正价商品满8000元,可办理8.5折卡,当次不享受优惠。
第三条申请程序一、符合普卡或金卡申请条件的宾客,于当天持购物凭证到xx公司属下各店铺按要求详实填写《xxVIP申请表》提出申请,提供有关资料给工作人员核实,符合要求的,即可领取,逾期将不予办理。
二、当日购买多个品牌金额满2280元,可于当日持购物凭证到xx公司任一品牌店铺办卡,购物凭证须有宾客的签名。
第四条使用办法一、持卡人购物或接受服务时,可通过出示VIP卡享受相应的折扣和积分。
二、如未带VIP卡购物或接受服务时,可通过申办时提供的有效资料(身份证号、姓名、手机号码)查询卡号,享受相应的折扣和积分。
三、在各合作伙伴接受服务时,须按合作方要求出示VIP卡才能享受相应的折扣和服务。
第五条遗失补领一、因顾客自身原因造成卡遗失或毁损的,申请补办VIP卡须按20元/张的标准收取工本费和手续费方可办理。
二、补办的新卡延用原卡有效期,积分继续有效。
第六条VIP的延续和升级一、延续VIP卡有效期为二年,有效期内持卡累积消费达到1000分以上的积分标准,有效期可延续二年,否则自动失效。
二、升级1、已持有普卡的,有效期内购物积分满二万分,可以申请升级为金卡。
2、对符合条件升级的,公司将以电话或短信提示卡主办理升级换卡手续。
持卡人也可通过上网登录xx公司网站,或到xx公司各店铺查询获得积分情况,自行到店铺提出升级要求。
会员卡、会员手册、券、信封工艺说明

5、各色值要求参照图片上色值指引:
Logo及编号CMYK:55/80/100/30
签名条:做工艺处理,能够写字
IC卡
品名
正面图
卡面
卡类别
VIP V卡
正面:
1、P卡,以69开头的6位数字,示例No.690001开始,P卡部分处色彩色值如图标示“CMYK:10/10/30/00”、“CMYK:55/80/100/35”
2、M卡,以68开头的6位数字,示例No.680001开始
3、V卡,以66开头的6位数字,示例No.660001开始
4、去除包含4、7的任意数字组合,激光喷码,编号色值
5、卡面色值CMYK:50/60/85/100
背面:
签名条:做工艺处理,能够写字
IC卡
2、会员手册、券、信封工艺说明
物料名称
印刷说明
印刷报价
联系及付款方式
会员手册
尺寸:高155mm *185mm
工艺材质:封面/封底,牛皮纸,157gsm;内页,双铜纸,100gsm。
P数:共20P
装订:骑马钉
数量:1000份
会员手册:3600元
(特种纸及印刷800元,内页印刷2200元,装订成品以及后工600,货到后付款)
附带会员申请表印刷说明:
微吧&此时·此刻咖啡吧
会员卡、会员手册、券、信封工艺说明
1、会员卡工艺
品名
正面图
正面
反面
卡类别
尊享A卡
1、哑面底+网格原色UV;
2、为保持Logo的清晰,放弃烫印,正面logo和背面logo采用一致的印刷颜色;
商场会员服务手册

商场会员服务手册欢迎加入我们商场的会员服务计划,为了让您更好地享受到我们的服务,我们为您精心准备了这份会员服务手册。
以下是我们的服务承诺及详细说明。
会员服务承诺1.我们将为会员提供专属优惠,包括折扣、积分等。
2.我们将向会员提供定期的优惠促销信息,并在促销期间为会员提供更多的优惠。
3.我们将为会员提供贴心的售后服务,包括退换货、维修等。
4.我们将为会员提供尊贵的购物体验,包括优先服务、专属服务等。
会员服务详细说明1. 会员注册您可以在商场内任意一家店面的柜台处或线上注册成为我们的会员。
在线注册需要提供真实有效的信息进行注册,如姓名、电话号码等。
2. 会员等级我们将会员分为普通会员、银卡会员、金卡会员和钻卡会员四个等级。
会员等级根据累计消费额度的不同而进行晋升,会员等级越高,享受到的优惠就越多。
3. 会员优惠不同等级的会员可享受到不同程度的折扣和积分优惠。
另外,在会员生日当天,我们还为会员提供生日特惠。
4. 会员促销我们将会员的促销信息发送至会员的手机或邮箱,帮助会员第一时间了解最新促销信息。
在促销期间,会员可享受更多的优惠活动。
5. 会员售后服务我们为会员提供七天无理由退换货服务,同时根据不同商品我们还提供维修保养服务。
在售后服务过程中,我们设立专属的售后服务柜台,协助会员解决问题。
6. 会员购物体验我们为不同等级的会员提供不同程度的购物体验服务。
从普通会员到钻卡会员,依次拥有不同的购物优先服务、专属礼品、专属服务柜台等。
我们力求为会员提供最尊贵的购物体验。
结语希望会员能通过这份会员服务手册更好地了解我们的服务承诺和详细说明,我们将不断优化服务,为会员提供更加优质的服务。
若有任何疑问或建议,欢迎随时联系我们。
谢谢!。
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越龙会员制度手册
1越龙会员等级:
* 会员银卡、会员金卡、贵宾卡(钻石卡)
2会员资格的办理:
* 请您持购物凭证、有效身份证原件,亲赴越龙专卖店依据相应资格条件办理越龙VIP卡。
(网络办理请在越龙官网填写真实有效的身份资料信息)
* 为更加有效的保护您的各项权益,我们实行VIP卡实名制,请您本人亲赴办理。
* VIP会员有升级权益,当您满足升级条件时,我们的服务人员会提醒您至门店提升会员资格层级,享受更多会员权益。
(备注:门店运营前期,导购员可凭借自身销售经验针对有消费能力或消费潜力的顾客,可放宽会员银卡或金卡办理条件,贵宾卡除外。
)
3会员权益
正价商品优惠
* VIP银卡会员享受8.8折优惠购越龙正价商品;
* VIP金卡会员享受8折优惠购越龙正价商品;
* VIP贵宾卡会员享受6.8折优惠购越龙正价商品。
4会员积分与积分使用
* 积分的获取:正价商品每消费10元积1分,特价商品每20元积1分。
* 积分的使用:可以根据累计的积分在越龙天猫店或官网查询相应积分对应的礼品,每一年积分将在次年1月1号前清零,请注意及时兑换礼品,礼品可以天猫店或门店直接兑换。
5会员专享服务
* 您使用VIP会员卡购买的商品发生退货情况时,须同时持购物时所使用的VIP 会员卡与该商品的销售小票办理退货手续。
* 因退换货导致申办、更换或升级VIP会员卡条件不再成立时,您所办理的VIP 会员卡将被收回。
*您使用会员卡购本次退换的商品所得积分,必须进行积分清除,若积分已经进行兑换、赠礼等手续,必须退还,或缴纳等额现金。
* 您使用返利券购买的商品因质量问题放声退货时,将按原付款方式为您退款。
* 为方便我们直接与您联系,请您在办理VIP 卡时真实准确地填写您的个人信息,您的地址电话如有变更,请您通知越龙门店,以便我们保证对您的服务。
您的个人信息将严格保密。
VIP 卡在越龙特别促销活动期间的使用方法如有变更,敬请参见越龙专卖店内特别促销活动明示。
越龙会员申请表模板。