商务英语电话的回答

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商务英语电话的回答

商务英语电话的回答

商务英语电话的回答为大家整理了商务英语电话的回答,希望对你有帮助哦!(一) 打电话的人找的是你自己Is Daisy there? (Daisy 在吗?) 我就是。

This is she. 我就是。

(注: 男的用"This is he.") You’re speaking/talking to her.你正在跟她说话。

(注: 男的用"You’re speaking/talking to him.")This is Daisy. 我就是Daisy。

That’s me. 我就是。

(二) 打电话的人要找的人不在May I speak to Mr. Gates? (请问Gates 先生在吗?)He’s not here right now. 他现在不在这里。

He’s out. 他出去了。

He’s in a meeting right now. 他现在正在开会。

You’ve just missed him. 你刚好错过他了。

He’s just stepped out. 他刚好出去了。

(三) 打电话的人要找的人不在, 问对方是否要留言Can I talk to Mark? (我可以跟Mark 讲话吗?)He’s out on his lunch break right now. Would youlike to leave a message?他出去吃午饭了, 你要留言吗?He’s not available right now. Can I take a message?他不在, 我可以帮你传话吗?(四) 打电话的人问他要找的人何时回来Do you know when he will be back?你知道他什么时候会回来吗?I’m sorry. I don’t know.抱歉, 我不知道。

商务电话交谈礼貌口语

商务电话交谈礼貌口语

商务电话交谈礼貌口语下面是小编给大家分享的商务电话交谈礼貌口语,一起来看看吧。

1. it's nothing important. 没什么重要事。

2. it's nothing urgent. thank you, good-bye. 没什么要紧事,谢谢您,再见。

3. i'll call her again. 我会再打给她。

4. i'll call back later. 我稍后会再打来。

5. please ask miss chen to call me back. 请陈小姐给我回电话。

6. could you tell her to call carol as soon as possible? 能不能请她尽快打电话给卡洛?7. ask her to call carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。

8. can i leave a message? 我可以留言吗?9. please have her return my call.请她回电话给我。

10. could you ask him to to call me back? 可以请他给我回电话吗?11. please tell her carol called. 请告诉她卡洛找她。

12. let me call back later again. thank you. 我稍后再打电话来。

谢谢你。

13. please tell him to phone 2233-4455. 请他给2233-4455回电话。

下面列举的是议价时可能用到的句子:how much is this?how much will that be?how much are these altogether?i think this is too expensive.that's little too much for me. could you make it less for me?i can't afford it. this is too much.this is not a reasonable price.i don't have this much cash on me. will you make it little cheap?what's the regular price? do i get discount on this?tell me what's the best price you can do for me?if i pay you cash, will you give me some discount?i'd buy this if you can make it a little less expensive.i'd buy it if you reduce the price a little.may i have a discount on this?will you give me a discount?can i have a discount?would you give me a discount if i buy three of these?i've come all the way from china; please give me a better price.。

商务英语电话的十种应答

商务英语电话的十种应答

商务英语的十种应答Is Daisy there? (Daisy 在吗?)This is she. 我就是。

(注:男的用 This is he.)You're speaking/talking to her. 你正在跟她说话。

(注:男的用You‘re speaking/talking to him.)This is Daisy. 我就是 Daisy.Thats me. 我就是。

May I speak to Mr. Gates?(请问 Gates 先生在吗?)Hes not here right now. 他现在不在这里。

Hes out. 他出去了。

Hes in a meeting right now. 他现在正在开会。

Youve just missed him. 你刚好错过他了。

Hes just stepped out. 他刚好出去了。

Can I talk to Mark?(我可以跟 Mark 讲话吗?)Hes out on his lunch break right now. Would you like to leave a message?他出去吃午饭了,你要留言吗?Hes not available right now. Can I take a message?他不在,我可以帮你传话吗?Do you know when he will be back?你知道他什么时候会回来吗?I'm sorry. I dont know.抱歉,我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes.他应该二十分钟内会回来。

Do you have any idea where he is?你知道他在哪里吗?Sorry. I dont know. 抱歉,我不知道。

Hes at work right now. Do you want his phone number?他现在在上班。

实用商务电话英语口语表达

实用商务电话英语口语表达

实用商务电话英语口语表达学习商务英语,实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达,欢迎大家学习!实用商务电话英语表达1:1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。

商务英语电话对话范文

商务英语电话对话范文

商务英语电话对话范文商务合作时,用英语来与客户进行对话,有什么范本吗?下面是给大家整理的商务英语电话对话范文,供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A:您好,感谢您致电布拉德福家庭公司。

我是特蕾西,有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B:你好,我想找你们的人力资源部主任詹金思小姐通话。

A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A:稍等,我去看看她是否在办公室。

请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B:我是米尔福德保险公司的比尔伯顿,我想问一下有关下周二我们见面的事。

A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A:谢谢你,伯顿先生。

请您先等一会儿好吗?我去看看她是否在办公室。

B: No problem.B:没问题。

A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A:非常抱歉,詹金思小姐现在不在办公室。

商务打电话英语口语

商务打电话英语口语

商务打电话英语口语(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。

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商务英语打电话对话

商务英语打电话对话

商务英语打电话对话作为一名商务人士,与外国人沟通交流是不可避免的,有时是不是在与客户进行电话上的商业交流过程中感觉有点力不从心呢,没关系,今天店铺整理了商务英语打电话对话,欢迎阅读学习!商务英语打电话对话一A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.B:No problem.A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her?B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.A:I'm sorry,I didn't quite catch that,could you please repeat the number?B:No problem,my office number is 635-8799,Tell her to ask for extension 31.A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?B:Yes,and I represent Milford Insurance.A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.B:Thank you very much.A:您好,感谢您致电布拉德福家庭公司。

商务回电话技巧英语对话

商务回电话技巧英语对话

商务回电话技巧英语对话
这是小编整理的商务回电话技巧英语对话,快来看看吧。

Returning a Call
Bob: Good morning, this is Bob.
早上好,我是Bob.
Jack: Hi, Bob, this is Jack Miles returning your call.
你好,Bob, 我是Jack Miles, 给你回电话.
Bob: Hi, Jack. Thanks for getting back to me.
你好,Jack.谢谢你给我回电话.
Jack: How can I help you?
你有什么事?
Bob: Listen, I need to discuss that mergers deal we met about last week.Unfortunately, I am about to go into a meeting. Can I call you back later?
我要和你讨论我们上周谈过的合并案.可是我要开一个会.我能过会儿打给你吗?
Jack: Sure, no problem. I will be in the office for another hour or so.
没问题,我还会在办公室呆一小时左右.
get back to someone 给某人回电话
mergers deal 合并案。

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商务英语电话的回答
一打电话的人找的是你自己
Is Daisy there? Daisy 在吗? 我就是。

This is she. 我就是。

注: 男的用 "This is he."
You’re speaking/talking to her.
你正在跟她说话。

注: 男的用"You’re speaking/talking to him."
This is Daisy. 我就是 Daisy。

That’s me. 我就是。

二打电话的人要找的人不在
May I speak to Mr. Gates? 请问 Gates 先生在吗?
He’s not here right now. 他现在不在这里。

He’s out. 他出去了。

He’s in a meeting right now. 他现在正在开会。

You’ve just missed him. 你刚好错过他了。

He’s just stepped out. 他刚好出去了。

三打电话的人要找的人不在, 问对方是否要留言
Can I talk to Mark? 我可以跟 Mark 讲话吗?
He’s out on his lunch break right now. Would you like to leave a message?
他出去吃午饭了, 你要留言吗?
He’s not available right now. Can I take a message?
他不在, 我可以帮你传话吗?
四打电话的人问他要找的人何时回来
Do you know when he will be back?
你知道他什么时候会回来吗?
I’m sorry. I don’t know.
抱歉, 我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes.
他应该二十分钟内会回来。

五打电话的人问他要找的人在哪里
Do you have any idea where he is?
你知道他在哪里吗?
Sorry. I don’t know. 抱歉, 我不知道。

He’s at work right now. Do you want his phone number?
他现在在上班。

你要不要他的电话号码?
六打电话的人要找的人不在, 愿意接受对方的留言
Can I leave a message? 我可以留个话?
Yes. Go ahead, please. 可以, 请继续。

Of course. Hold on for just a second so I can grab a pen and paper.
当然, 稍等一下让我拿个纸笔。

Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.
当然, 如果你可以等我一下下, 让我找张纸写下来。

七接受对方留言时听不清楚, 希望对方重复
When he comes back, can you have him call me at 206 5551212?
他回来后, 能不能让他打 206 5551212 这个号码给我?
Can you repeat again, please? 能不能请你再重复一次?
Say Again, please? 再说一次好吗?
Pardon? 抱歉。

请再说一次
Come again, please? 再说一次好吗?
I’m sorry? 抱歉。

请再说一次
八对方希望留话, 怕听错了, 不想接受对方的留言
May I leave a message? 我能否留个话?
You know what? My English is not that great, and I don’t want to miss anything. Would you mind calling back later? I’m sorry.
你知道吗? 我的英文不是非常好, 我不想听错话。

你介意稍后再打来吗? 我很抱歉。

If you don’t mind, could you please call b ack and leave a message on the answering machine? My English is not very good.
如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。

九打电话的人要找的人是别人, 请对方稍等
Is Brandon there? Brandon 在吗?
Yes, he is. One moment, please. 他在。

请稍等。

Hold, please. 请稍等。

Hold on, please. 请稍等。

Let me see if he’s here. Hang on. O.K.?
我看看他在不在。

等一下, 好吗?
十对方打错电话
Can I speak to Alexander Walker?
我可以和 Alexander Walker 说话吗?
Alexander Walker? I’m sorry, but there’s nobody here by this name. Alexander Walker?
抱歉, 这里没这个人。

I’m sorry. I’m afraid you’ve got the wrong number.
抱歉, 恐怕你打错电话了。

What number did you dial? 你打几号?
十一跟对方要求跟打电话的人刚刚已经通过话的人再讲话
Can you put Daisy back on? I forgot to tell her something.
你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。

Sure. I’ll go get her. 当然! 我这就去叫她。

十二电话没人接或录音机
旁人/你接电话的人
Is he there? 他在吗?
No one is there. 没人在。

Nobody answered. 没人接。

No. I got the answering machine. 没有! 是录音机。

十三电话打不通
Did it go through? 电话打通了吗?
The line was busy. 电话忙线。

I got the busy signals.. 电话忙线。

十四因自己忙等原因请别人去接电话
甲/乙
Paul, can you answer the phone? I’m busy. Paul,
你能不能去接电话? 我在忙。

Can you get it, Paul? My hands are tied. Paul,
你能不能去接电话? 我现在不能接。

Yes, dear. 是的, 亲爱的。

十五接到无人电话就是打来了却不说话的那种
旁人/你接电话的人
Who called? 谁打来的?
No one. He hung up on me. 没人。

他把电话挂了。

Wrong number, I guess. He hung up without saying a word.
打错了, 我想。

他一句话也没说就把电话挂了。

感谢您的阅读,祝您生活愉快。

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