商务英语Unit11参考答案
Unit 11(商务英语阅读教程1)
Notes on the Text
1. Today Canyon Ranch is arguably the premium healthspa brand of choice for the super-rich. →如今，“峡谷牧场”可以说是超级富豪对优质健康温泉的 首选。 arguably在句中不是“有争议地＂的意思，而是“可能，大 概＂的意思。如： Penicillin is arguably the greatest medical discovery of the last century.青霉素大概是上个 世纪医学上最伟大的发现。 premium：在这句话中是“优 质的，高级的”的意思，而在本文另一句话中（In-surers such as WellPoint and Britain's PruHealth are rewarding people who take part in health-improvement programmes with lower premiums or bigger deductibles.) , premium的意思是“保险费”。
Homework
1. What is “biomimicry”? Please relate the definition with a specific example. 2. Find an example of eco-friendly company and prepare to give a presentation in class. 3. Read Text B
Notes on the Text
1. Increasing numbers of businesses, both small and large, are jumping on the "green bandwagon". →越来越多的企业，无论规模大小，都正一窝蜂地涌向“绿色浪潮”。 jump on：扑向，猛扑，此处"jump on the bandwagons为“紧跟潮流， 随大流”，也可用climb on the bandwagon e.g.Weinstein is just one of a mushrooming number of internet users who are jumping on the blogging bandwagon, publishing online journals to write about topics that interest them. →雨后春笋般涌现的互联网用户正在一窝蜂地涌向博客，他们发布网络 日志来写他们感兴趣的话题，温斯坦只是其中之一。 e.g.Many female teenagers jump on the bandwagon by dressing in blac →许多年轻女孩踉随时尚，穿黑色衣服。
高级商务英语 Unit 11
BenQ, Taiwanese diversified electronics maker, acquired Siemens’ mobile phone unit in June. It has reported sharply lower net profit in the first half of this year as competition hit sales in its key product lines.
3. What will happen if companies fail to meet listing requirements of NYSE?
They could be delisted from the exchange.
4. What are the technological changes made in NYSE?
Second listening: listen for specific information
• Notice the following expressions:
soar, sock, gush, pump out, swing, volatility
Third listening: sentence imitation
Third listening: sentences imitation
•You are asked to use the following active vocabularies to form sentences as what you have heard from listening
1. the share merger reform
Unit11ThePowerofaGoodName课后答案[教材]
![Unit11ThePowerofaGoodName课后答案[教材]](https://img.taocdn.com/s3/m/8d79bd65f342336c1eb91a37f111f18583d00c39.png)
Unit11 The Power of a Good Name 课后答案Language WorkA In other words1. cynical2. abusing3. bestowed4. weathered5. vanish6. pervasive7. sustain8. disintegrateB work with sentences1….gave the singer much confidence and encouraged her to___…propelled her to …2. ...greatly discouraged his effort.--- …was a damper on his effort.3. Using credit card to pay for your purchase …--- Buying on credit, …4. …have a common concern for …___have a stake in…5. …keep their obligation to… be committed to …6. …have made (sth.) possible. ___...have paved the way for(sth.)…7. ...contribute to good office condition.___ ...keep office routine straight.8. ...to disintegrate.___ to fall apart.Read MoreExercise for words1. b2. c3. d4. a5. c6. dGrammar Worka.b.1. It is a surprise for us to be invited to the party.2. It is a mistake for Mr. Smith to reject the plan.3. It is a pity for Mary to fail in the exam.4. It is important for us to reply to her letter.5. It is necessary for us to abide by the college regulation.6. It would be foolish of him not to accept their offer.补充It's ...for sb.和 It's... of sb.的区别这样的句子中，由于表语形容词性质的不同，导致了不定式逻辑主语标志用for或of的区别。
商务英语口语 Unit 11 Farewell
For reference: When seeing off the guests at the airport, we usually bid farewell by saying “Have a nice journey”, “Wish you good luck”, “Keep in touch” or “Hope to see you again in the near future”.
A: You are right. We really appreciate the cooperation with you. Now I propose a toast to our friendship! Cheers!
B: Cheers!
Spoken English for Business Communication
B: No, thank you for all the things you have done for me. You and the others have been very considerate and helpful.
A: Don’t mention it. We are happy to help you. Mr. Foster, what has impressed you most during your stay in Hefei?
Spoken English for Business Communication
Presenting Gifts
A: We’ll be sorry to see you leave. Is there anything I can do for you before your departure?
B: Many things have impressed me deeply: the long history of China, the hospitality of the Chinese people, the food we are eating now, and so on. Of course, our successful business talk has impressed me most. Chinese businessmen are more flexible than before.
商务英语_ 外贸函电课后答案整理版
世纪商务英语----外贸函电<第二版><教师用书>English Letter Writing in Foreign Trade主编吴思乐胡秋华XX理工大学出版社前言《世纪商务英语—外贸函电》是新世纪高职高专教材编委会组编的商务英语类课程规划教材之一。
本书主要针对高职高专商务英语和其他涉外经贸专业的学生..也可以作为其他层次涉外经贸专业的外经贸英语教材。
同时..对正在从事或即将从事涉外经贸活动和贸易洽谈工作的广大外贸工作者来说..本书还可作为自学参考资料。
为方便教学和自学者学习..我们编写了与之配套的练习答案..并提供了常用表达部分的译文。
希望本书能对我们的读者有所帮助。
编者ContentsModule UnitModule 1 Fundamentals of Modern Business Letter Writing 现代商务函电写作基础Unit 1 Basic knowledge of Business letter Writing 商务信函写作Module 2 Preparations for Negotiation 业务磋商的准备Unit 2 Establishing Business Relations 建立业务关系Unit 3. Making Credit Investigation 资信调查Module 3 Procedures of Business Negotiation 业务磋商的主要环节Unit 4 Inquiry 询盘Unit 5 Offer 发盘Unit 6 Counter-offer 还盘Module 4 Conclusion of Business 交易的达成Unit 7 Acceptance and Confirmation 接受与确认Unit 8 Order and Contract 订单与合同Module 5 Negotiation of Main Trade Terms 主要交易条款的磋商Unit 9 Payment and L/C 支付与信用证Unit 10 Packing 包装…Unit 11 Shipment 运输Unit 12 Insurance 保险Module 6 Disputes and Settlement 争议及争议的解决Unit 13 Complaints, Claims and Settlement 申诉、抱怨与索赔、理赔Unit 1. Fundamentals of Modern English Business Letter Writing第一章现代商务英语函电写作的基本知识Part Five Practical Training1. Arrange the Following in Proper Form as They Should Be Set Out in a Letter1> Sender's name: Guangzhou International Trading Corp.2> Sender's address: 198 Yueken Road, Tianhe District, Guangzhou, China3> Sender's T elephone: 852300004> Sender's cable address: 5527GZ5> Sender's telex address: 3328 gz CN6> Date: September 15, 20077> Receiver's name: Standard Oil Company8> Receiver's address: 38 Fifth Avenue, London, U. K.9> Subject: Refrigerators10> The message:We thank you for your letter of September 3, 2007, enquiring for the captioned goods.The enclosed booklet contains details of all our refrigerators and will enable youto make a suitable selection.We look forward to receiving your specific inquiry with keen interest. Basically, there are four acceptable formats for business letters. Students can choose one of the layouts as his or her style. The following is just a sample. Guangzhou International Trading Corp.Address: 198 Yueken Road,Tianhe District, Guangzhou, 510507,P. R. ChinaTel: 85230000, Cable: 5527GZ, Telex: 3328 gz CNSeptember 15, 2010Standard Oil Company38 Fifth Avenue,London, EC4, U. K.Dear Madam or Sir:Subject..RefrigeratorsThank you for your letter of September 3, 2007, enquiring for the captioned goods. The enclosed booklet contains details of all our refrigerators and will enable you to make a suitable selection.We look forward to receiving your specific inquiry with keen interest.Yours Sincerely,Li MingLi MingEncl. as stated2. Address an Envelope for the Above LetterSince we use the Full-block Style for the letter composing, we should also use the Full-block Style for the envelope.Guangzhou International Trading Corp.198 Yueken RoadTianhe District, Guangzhou,Guangdogn, ChinaStandard Oil Company38 Fifth AvenueLondon EC 4U. K.UrgentStampUnit 2 Establishing Business Relations第二章建立业务关系Part Three Other Commonly Used Expressions and SentencesTypical Sentences:1. Telling the addressee how his name is known in pleasant words. <用令人愉快的语言..说明你是怎样知道对方的>1..We are very pleased to obtain your name from the Industrial Chambers. ..很高兴从行业协会处得知贵公司的名称..2..On the recommendation of Merrs. Harvey & Co., we have learned with pleasure the name of your firm. <由于哈维公司的推荐..我们高兴地得知贵公司的名称。
商务英语听说 Unit 11 FACTORY TOUR
Question Two • Where is a stock of the faster moving items kept? B • A. In the administrative department. • B. In the warehouse. • C. In the research and development section. Question Three • How long does it take to get the delivery after placing
• Task Two
• Directions: In this task, you will hear two persons talking on their factory tour. Decide whether the following statements are True or False.
Unit 11 Factory Tour
Teaching Aims
13
To comprehend basic vocabulary and sentence patterns related to a factory tours;
2
To identify and understand the basic elements of a factory tour;
Warm-up
• Word Bank
• overall adj. 总体的• • impression n.印象
• favorably adv.顺利地，好意地，亲切地 •
• multiplex adj.多元的,复式的
•
n.多厅影院，多剧场影剧院；多路
•
Warm-up
Unit11 American Way of Life 美国人的生活方式
Alternatives to the “Melting Pot” as National Self-Image
A metaphor more suited to the diversity of a nation that can replace “melting pot”.
Salad bowl----decay； Mosaic----never changes; Kaleidoscope----the pattern were not at all fixed.
6、The Internet can thus serve noble purposes or base purposes.
7、The open-endedness of the Internet fits well the current phase of American life.
8、One major limitation-total lack of direction.
citizens of Athens as opposed to its slaves. 3、Liberty came from the Latin adjective meaning
free.
Equality/(Social) Justice
1、what social justice and equality imply. 2、the rallying slogan of the French Revolution of
pot”. 4、what does the WASP mean:
W—white, AS--Anglo-Saxon, P—protestant. 5、 The values associated with WASPs: life, liberty,
国际商务英语口语(第二版)unit 11
USEFUL SENTENCES
同意索赔
LOGO
1. We agree to replace the defective products for you. 我们同意给你方替换有问题的产品。 2. Please return the faulty goods on the next available ship. 请用下一便轮把有问题的货物退还我方。 3. We’ll accept your claim for the 150kg short weight. 我们接受你方对150公斤短重的索赔。 4. We’ve decided to pay compensation for 5% of the total value but you should bear the cost of the inspection fee. 我们决定向你方赔偿发票总金额的5％，但你方要支付检验费用。 5. We propose we compensate you by 3% of the total value plus re-inspection fee. 我们提议赔偿你方总金额的3％加复验费。
USEFUL SENTENCES
回应索赔
LOGO
1. What seems to be the problem? 问题是什么？ 2. I’m sorry to hear that. Complaints of this sort are very rare. 很抱歉听你这么说。这一类的投诉很少见。 3. Could you tell us exactly how the quality of the goods is inferior? 你能不能确切地告诉我货物的质量是如何劣质？ 4. I promise I’ll check into these problems, and find out if they were our fault. 我保证一定会仔细调查这些问题，看看是不是我们的错。 5. We’ll make a thorough investigation to find out where the responsibility actually lies. But before that we can’t promise anything. 我们要进行彻底调查，以查明责任所在。但是在这以前，我们不能 作出任何承诺。
商务英语谈判unit 11 Shipment
Unit 15 Shipment
III. Useful Sentences
1. As the season is rapidly approaching, our buyers are badly in need of the goods. So can you give me the definite date of delivery?
6. As the only direct steamer sailing to your port has just left, your goods can only be shipped next month.
7. In case our chartered ship arrives at your port and youቤተ መጻሕፍቲ ባይዱcan’t get the goods shipped on board on time, you will be held responsible for all the losses.
2. Shipment has to be made before November; otherwise we are not to catch the Christmas season.
3. As new orders keep pouring in, the workers are working three shifts to set up production.
2． We shall try our best to ship the goods as early as possible, and quite sure that the shipment will be satisfactory to you. 我们将尽早装运，相信我们交货会令你方满意的。
商务英语试题及答案
1 Match a word from A and B and complete sentences 1─10. Use each word from A twice.product.2 Market research showed very good potential for marketing the magazine to executives in the age range 25─35.3 A consumer profile is simply a description of a typical customer.4 Our company has established its brand name through a multi-million multi-media advertising campaign5 The introduction of a product to the market is called the product launch .6 Family and friends are a major factor in consumer behavior . They really influence what people buy, where and how.7 A market segment is a group of customers of similar age and income level.8 I don ’t think cutting our advertising budget by half is a good idea. Our campaigns are highly successful and always generate huge profits in the long term.9 Our representatives are under a lot of pressure to meet their sales targets.10 I ’m afraid I can only make a pessimistic sales forecast for February and March. Language Review: Questions2 Re-order the words to make questions.1 much advertising do how on spend you ? How much do you spend on advertising? 12 does endorsement mean what ?What does endorsement mean?13 strengths and are company ’s weaknesses what your ? What are your company’s strengths and weaknesses?14 range did extend product their they when ? When did they extend their product range? 15 is team leading sales who your ? Who is leading your sales team?3 Complete each question with an appropriate word.16 __Did ________ your market share increase last year?17 ___What_______ kind of products do footballers endorse?18 ____Are______ they doing any market research at the moment?19 _Which_________ of these two products is more successful?20 ____Have______ you met our new manager?21 ____How ______ often do you launch a new product?22 __Has________ Kaori phoned recently?Skills: TelephoningB: Fine, thanks. Quite busy, in fact.A: (24) ______________4___________________________B: Almost. But I can tell you the figures I have are looking extremely good.A: Excellent. (25) ____________2______________________________B: Sure. Overall sales are up 15%. Our new soft drinks are up 12%, and our mineral water is doing just as well.A: That sounds good. (26) _______________6___________________________B: Well, we’ve increased it by %.A: Sorry, I didn’t catch that. (27) ______________3____________________________ B: No. %. But I think it might go up by five over the next quarter.A: That would be great. By the way, there’s something else I wanted to ask you.(28) __________________8________________________B: Oh, the new advertising agency. I think they’re really good.(29) __________________5________________________A: I was thinking about the new energy drink that we’re launching next month.B: Right. (30) ________________1__________________________A: Exactly. I want something less traditional for this new product.B: In that case I think it’s a good idea to contact them. They’ve got a very creative team, with lots of imaginative ideas.Unit Test 6Answer all thirty questions. There is one mark per question.Vocabulary: Eating and drinking1 Complete sentences 1─5 with answers a, b or c.1 Let’s ask the waiter if they have a _____a_____ in Spanish for our guests.a) menu b) recipe c) check2 The Palace Restaurant is famous for its friendly and efficient _____c_____.a) starter b) prices c) service3 It’s getting late. Shall we ask for the ____b______?a) course b) bill c) card4 If you want to go to the Astoria, remember to _____a_____ a table in advance.a) book b) check c) order5 In many countries, it is usual to leave a _____c_____ if you are satisfied with the service.a) pound b) note c) tip2 Complete the words with the missing vowels (a, e, i, o, u).6 It’s a rather exclusive restaurant, so be prepared to spend a lot of money!7 The Peking Inn is in a very convenient location –just five minutes from the office.8 They say it’s got a cosy, welcoming atmosphere.9 Il Vesuvio is great, and they charge very reasonable prices.10 The food they serve at Frère Jacques is absolutely delicious.Language Review: Multi-word verbsB: Yes. Let’s ask Ben to show them some of the sights.12 C: So, why did you turn down their offer, then?D: Well, the schedule was absolutely horrible.13 E: I look forward to seeing the new head office.F: Me too. They say it’s in a superb location.14 A: Do you think we should take up their offer?B: Yes, we’ve got to accept. The conditions are really good.15 C: Who will look after our guests from Venezuela?D: Karen, as usual. She loves taking care of visitors.16 E: Franz didn’t take part in the discussion.F: No. I noticed that he didn’t want to get involved.17 A: I think February is too early for our trade fair.B: I agree. Why don’t we put it off until May?18 C: Our visitors have nothing to do this evening.D: I think we should take them out.19 E: We’ll have problems because some people always arrive unexpectedly.F: How many extra participants do you think might turn up, then?20 A: That was an expensive party, wasn’t it?B: It certainly was. It set us back $5,000!Skills: SocialisingMatch each phrase (21─24) to the correct response (a─d). Write your answers here: 21 ___c__ 22 __d___ 23 __a____ 24 __b___21 Would you like me to show you round?22 Marco, have you met Max Reger?23 Can I get you a drink?24 How are things?a Yes, please. I’ll have an orange juice.b Very good, thank you. It’s really busy at the moment.c Oh yes, I’ve never been here before.d No. Hello, Max. Nice to meet you.(Questions 25─30)Put the lines of this conversation in the correct order (2─7).__1__ Hi, I’m Joaquim.25 __6___ Absolutely! I’ll get in touch when we can confirm the dates of the event, OK?26 __4___ Yes, it is. It’s very lively. Well, maybe you could come to our next trade fair there. It’s in May.27 ____7_ Thanks, that’s great! I’ll look forward to that.28 ___2__ Hello, Joaquim. Pleased to meet you. I’m Leila from the Cairo office.29 ___5__ Mm, I’d love to. And it would be great if we had a stand at the fair, don’t you think?30 ___3__ Oh, Cairo! I’ve never been to Egypt, but I hear Cairo is a fascinating city.Unit Test 8Answer all thirty questions. There is one mark per question.Vocabulary: Ways to planoverspent by about 5%.2 Our visitors are arriving two hours later than planned, so let’s rearrange the schedule immediately.3 Our advertising campaign is producing good results, and we forecast sales of at least $150,000 in the next quarter.4 It’s difficult to estimate costs accurately when your suppliers increase their prices without warning.5 First, let’s consider the options that we have for the launch date: it could be late spring, or early autumn, or next year.6 What we need to do is to do some research about the buying habits of the people who live in that area.7 It will be impossible to meet the deadline of June 20 now that the project manager is ill. Everything will have to be put off until next month.8 Jim wants to collect information into the factors that influence consumer behaviour.2 Match the two halves of the sentences. Write your answers here:9 ___b__ 10__d___ 11___a__ 12 __c___9 He’s trying to arrange10 It was impossible to implement11 Jean is going to write12 The training schedule hasa the next quarterly sales report.b a meeting with BCA’s sales manager.c to be prepared by April 5.d that plan with such a small budget.Language Review: Future plans3 Re-order the words to make sentences.13 Brazil expand hoping in they’re to They’re hoping to expand in Brazil.14 not a bonus expecting get good is she to She is not expecting to get a good bonus.15 attract foreign we investment like more to would We would like to attract more foreign investment.16 a Bangalore in open planning subsidiary to we’re We’re planning to open a subsidiary in Bangalore.17 are going launch when model this to you ? When are you going to launch this model?4 In each sentence, one word is missing. Re-write each sentence with the correct word in the right place.18 We going to visit our suppliers next week. We are going to visit our suppliers next week.19 I help you write the report if you like. I can help you write the report if you like.20 We look forward seeing you look forward to seeing you soon.21 Analysts say the economy will better next year. Analysts say the economy will get better next year.22 They want relaunch their video camera. They want to relaunch their video camera. Skills: Meetings24 Just a _moment_________, please.25 So __what________ you’re saying is that we’ve overspent?26 How do you __mean________ exactly?27 Sorry, could I just __comment________ on that?28 I’d __like________ to finish, if I may.29 Sorry to __interrupt________, but what are the options?30 Hold ___on_______ a minute.Unit Test 9Answer all thirty questions. There is one mark per question.Vocabulary: Verbs and prepositions2 Our new manager can deal with problems very effectively.3 Don’t try to do everything on your own. You should delegate tasks to your assistant more often.4 Our previous manager didn’t even try to respond to our concerns.5 When your employees feel that you believe in their abilities, they often start to perform better.7 Tom apologised ___for_______ making so many mistakes in his report.8 A good manager should listen __to________ suggestions from staff.9 It was my mistake, I know. I have already apologised ____to______ the director.10 I couldn’t agree __with________ the others that our suppliers were responsible.Language Review: Reported speech3 Re-order the words to make reported statements and questions.11 do him I it to told I told him to do it.12 were said they she wrong She said they were wrong.13 asked he members team the were who He asked who the team members were.14 invoice manager me not pay the the to told The manager told me not to play the invoice.15 asked finish meeting she the time what would She asked what time the meeting would finish.4 Rewrite the sentences beginning in the way shown.16 ‘The team leader is from Canada.’H e said the team leader was from Canada.17 ‘Listen to all suggestions from staff.’She told me to listen to all suggestions from staff.18 ‘Why don’t you talk to your manager more often?’He asked me why I didn’t talk to my manager more often.19‘Do you find it difficult to delegate tasks?’He asked me if (whether) I found it difficult to delegate tasks.20 ‘Don’t forget to call Max.’She told me not to forget to call Max.Skills: Socialising5 Each phrase contains a mistake. Write the phrase correctly.21 I’ll be in the touch ’ll be in touch soon.22 Thanks you for showing me round the (Thank you) for showing me round the town.23 I’m really enjoyed the meal last really enjoyed the meal last night.24 Bye! Have you a nice journey back!I really enjoyed the meal last night.6 Match phrases 25─30 to responses a─f. Write your answers here:25 ___c__ 26 ____e_ 27 __a___ 28 _d____ 29 __f___ 30 __b___25 What do you usually do in the evenings?26 Would you like to come with us to the theatre tonight?27 Goodbye, Li. All the best.28 I’m glad you enjoyed the tour.29 Can you tell me about any interesting places to visit?30 Thanks very much for your hospitality.a Bye, Lucas. And thanks again for everything.b You are very welcome. I hope you can come again soon.c I like to spend time with my children. Sometimes I watch TV.d I certainly did. It was wonderful. Thank you so much!e It’s very kind of you, but another time perhaps. I’m quite tired.f The old town is very pretty. And you must see Liberty Square.Unit Test 10Answer all thirty questions. There is one mark per question.Vocabulary: Word building1 Complete the second sentence in each pair with another form of the underlined word.1 During a negotiation, her face never shows any emotion.She seems completely unemotional.2 The previous manager had lied to his staff and was no longer credible.He had lost all his credibility.3 People criticised him because they found him weak.People criticised him for his weakness.4 A good manager should always have a lot of patience.A good manager should never be impatient.5 They liked her because she was always so calm.What they liked about her was her calmness.2 Complete these sentences about personal qualities with the missing word. The first letter is given.6 When someone tells you about their problems, try to show some sympathy, be kind and say something to make them feel better.7 The people in our team always come up with new ideas, new solutions. Their creativity seems endless.8 The participants didn’t seem very enthusiastic about the new proposal. In fact, most of them didn’t show any interest whatsoever.9 Our supervisor is very inconsistent. One day he tells you to do things this way, and the next day he says you should do things another way.10 Many people believe that informal meetings, where participants feel comfortable and relaxed, are often the most productive ones.Language Review: Conditionals3 Underline the correct form in italics.11 If he listens / listened to all sides first, he would find it easier to resolve conflicts.12 He is / will be / would be more popular if he treated people with respect.13 Would you get involved if you saw / would see two colleagues having an argument?14 If she wins / will win / would win this contract, she’ll be p romoted.15 Do you think he will / would resign if he doesn’t get a pay increase?4 Complete these sentences using the words in brackets.For example:_________________________ to the conference even if you invited him. (he / not / come)He wouldn’t come to the conference even if you invited him.16 Would you move to our Taiwan office if you could? (you / can)17 If you were in my position, how would you deal with this crisis? (you / deal)18 They wouldn’t do business with us if they did not find our terms favourable. (not / find)19 If you look at our catalogue, you will see how much we have expanded our product range. (see)20 You’d be more popular if you were not so nervous all the time. (you / not / be)Skills: Negotiating22 Let’s go over the main ___points____________ again.23 Right. I think that __covers_____________ everything.24 Fine. We’ve got a ___deal____________, then.25 Let’s ___see____________ what we’ve got so far.26 Let’s look at this another ___way____________.6 Match the two halves of the phrases.27 A compromise could be c28 I understand d29 Why don’t we b30 You don’t have to worry aa about transport costs.b come back to that later?c to pay half the sum in dollars.d what you’re saying.Unit Test 11Answer all thirty questions. There is one mark per question.Vocabulary: Economic terms2 Because of the euro-yen exchange rate, Japanese exporters lost huge amounts of money that year.3 The number of people claiming benefit rose to 945,000, and the unemployment rate climbed to %.4 Prices went up again, and the country’s inflation rate rose to % last month.5 Exports have increased considerably, so now our balance of trade is positive again.6 Our country is now attracting production from companies looking for a highly skilled labour force.7 The chamber of commerce recommended giving tax incentives to boost private sector investment.8 The gross domestic product is the standard measure of the overall size of the economy.9 Too many rules and regulations and too much government bureaucracy in general have a negative impact on trade.10 The government is trying hard to revive the economy and attract foreign investment . Language Review: Time clauses2 Match the sentence halves to make meaningful sentences.11 I’m in charge of Marketing e12 As soon as we get the figures we need, c13 We can’t open a subsidiary in that country b14 While I’m head of this department, a15 Before you take up their offer, da there will be massive investment in staff training.b until the security conditions have improved.c we’ll complete the report.d you should ask for advice.e while our manager is away at the trade fair.3 In each sentence, underline the two possible time words in italics.16 Our local representative will contact you when / until / as soon as you arrive.17 Don’t make a decision before / until / while you’ve read the contract.18 Laura will supervise the work while / when / after I’m away.19 Before / When / As soon as you arrive tomorrow, I’ll give you a copy of the report.20 We’ll visit the production unit during / as soon as / when we have time.Skills: Numbers4 Write the underlined numbers in these sentences in words or as numbers. For example:They moved to New Zealand in 1995. nineteen ninety-fiveUnemployment increased by five percent. 5%21 It costs ?80. eighty pounds22 They reduced their workforce to five thousand. 500023 There were exactly 234 participants. Two hundred thirty four24 About 2/3 of the staff agreed. Two thirds25 Inflation is up by %. One point two five percent26 The company lost three million pounds. ?3,000,00027 A quarter of the goods were damaged. ?28 They employ about 2,400 people. two thousand four hundred29 Profit increased 18%. eighteen percent30 One hundred and fifteen people were made redundant. 115Unit Test 12Answer all thirty questions. There is one mark per question.Vocabulary: Describing products1 Complete the missing adjectives in these sentences about products. Each adjective is in two parts and the two first letters are given.1 Sony and Panasonic make long-lasting batteries.2 Louis Vuitton bags are well- made products.3 HP manufactures high-tech computer products.4 Levi’s makes jeans that are both fashionable and hard-wearing.5 Estée Lauder and L’Oréal have both developed best-selling cosmetics.6 Rolex and Tissot produce high-quality watches.7 I’m afraid this product is no longer available. In fact, the whole range has been discontinued.8 We have always distributed our products through several wholesale companies.9 Sales of the RPX3 have increased considerably since we modified it slightly three months ago.10 Their new soft drink was aggressively promoted and marketed.Language Review: Passives3 Complete each sentence with a verb in the passive form.11 We will launch our new range next summer.Our new range will be launched next summer.12 They have not tested the new medicine yet.The new medicine has not been tested yet.13 They designed this new sports car in Japan.This new sports car was designed in Japan.14 We cannot ship the goods until they receive payment.The goods can not be until we receive payment.15 We are redesigning our website.Our website is being redesigned.16 Millions of people use our toiletries every day.Our toiletries are used by millions of people every day.4 Complete the sentences with passive forms of the verbs in brackets.17 The new office furniture was delivered(deliver) yesterday.18 There wouldn’t be so many complaints all the time if the goods were packed (pack) more carefully.19 All our documents are translated (translate) into Spanish and English, and this always makes our work easier.20 If the machine breaks down again, our new chocolates will not produced(not / produce) in time.Skills: Presenting a product5 Complete this product presentation. The first letter of each missing word is given.So, ladies and gentlemen, (21) this is our new product. As you can see, it’s robust and elegant. It’s (22) made of steel and plastic and (23) weighs only kilos. In addition, it (24) comes in a wide range of colours. Now, let me (25) tell you about its other selling points. It has several special (26) features. You have already noticed its very small (27) size, only 22 centimetres long and 5 centimetres wide. This, of course, makes it (28) ideal for travelling. Finally, it has the added (29) advantage of being very reasonably priced. Now, would anyone like to ask a (30) question?。
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Unit 11 ChangePart I Business VocabularyDirections: There are 20 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, one point for each sentence.1 We have received the documents and taken _____D______ of the above orderwhich arrived at Sydney on the . “Vanguard”.A shipmentB consignmentC lotD delivery2 ______C_______ checking the goods we found that only 450 cases of ChineseBlack Tea were shipped.A AtB ForC OnD About3 This is the third time during the year ______D_____ you have short-shippedone of our orders.A whichB whatC whenD that4 It was found ____A_____ the error was due to a slip-up in our supply department.A thatB whichC whereD when5 We greatly regret the inconvenience this has caused ______D_____ you.A forB atC onD to6 We can _____B______ you that every effort will be made to ensure thatsimilar errors do not occur again.A ensureB assureC sureD insure7 We would refer _____C______ your consignment of raincoats under theabove order, which arrived here this morning.A atB forC toD from8 Upon examination, we found the goods are correct and _____B_____ goodcondition except Carton .,A atB inC onD under9 We can only assume that an oversight has been made in making______D______ the order.A downB outC forD up10 Therefore, we would like you to send us replacements ______C_____ delay.A withB noC withoutD outside11 Please also let us know what we are to do with this carton now_______B______ our possession.A atB inC forD of12 Thank you for your letter of March 28, informing us _______C______ thewrong delivery of raincoats.A atB withC ofD on13 We must apologize for this error, which resulted _______C______ carelessnessin our packing department.A inB atC fromD for14 We are now confirming that the replacements are indeed ______C______their way to you.A atB inC onD under15 We would appreciate it if you could return the carton _____C_____ question to us.A out ofB outsideC inD for16 We would suggest that you file a claim ______D______ the insurance agent ofthe PICC at your end.A forB atC inD against17 Therefore, the damages must have occurred in transit and we should not beheld ______B_____.A lyingB liableC liedD liability18 The above order was shipped _____C______, which was evidenced by theclean on board B/L.A clearB clearlyC cleanD cleanly19 Besides, the arbitral award is final and binding ______D_______ both parties.A atB forC toD on20 If parties to a contract desire to settle disputes, an arbitration clause is usuallymade in the contract well before a dispute _______B______ .A risesB arisesC lookD appear Part II Phrase TranslationDirections: Directions: There are 20 Chinese phrases in this part. You are required to translate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1 个性冲突personality clash2 年度健康检查an annual health check-up3 首席执行官Chief Executive Officer4 首席财务官Chief Financial Officer5 营销部marketing department6 不合作态度uncooperative attitude7 管理顾问management consultant8 任何其他议题any other business9 办公桌轮用hot-desking10 开放式办公室open plan office11 奖金方案bonus scheme12 总部head office13 商业杂志business magazine14 净利润net profit15 毛利润gross profit16 公司简介company profile17 家用电器white goods18 员工士气staff morale19 员工流动率staff turnover20 管理风格management stylePart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1.We want to be a company that is constantly renewing itself, leaving the pastbehind, adapting to change.我们希望成为一家不断自我更新，超越过去，适应变化的公司。
2.Managements that hang on to weakness for whatever reason –tradition,sentiment, or their own management weakness –won’t be around in the future.无论因为什么原因（传统，情感，或自身的管理缺陷）而抱残守缺的管理层将来是注定要灭亡的。
3.Give people the rationale for change, laying it out in the clearest, mostdramatic terms.告诉人们变革的基本原理，并且用最清楚，最令人印象深刻的方式加以讲解。
4.If change isn’t big enough, the bureaucracy can beat you.如果改革不够大，你将被官僚主义所击败。
5.The difference between winning and losing will be how the men and womenof our company view change.胜利与失败的区别在于公司员工如何看待变革。
6.They were going to segment the market.他们将要把市场进行细分。