商务英语沟通 topic 2 talking skills.ppt
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《沟通技巧英文》PPT课件
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பைடு நூலகம்11
OBJECTIVES OF THE PRESENTATION
Participants will:
- Learn the Composition of Communication. - Learn why misunderstanding arises. - Learn the Quality of Good Communication. - Learn regarding Listening (the other half of
PROFESSIONAL WHO COMMUNICATES POORLY.
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10
OBJECTIVES OF THE PRESENTATION
Participants will: - Learn basic concept of Communication. - Learn Communication Process. - Learn regarding types of Communication. - Know Communication Barriers. - Learn regarding the Seven C’s. of Communication. - Learn regarding the Four F’s of Communication.
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6
The day when you will finish your learning.
It will be the day when you will finish your earnings.
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7
“First impression is called as last impression and you will never get
体验商务英语2-Unit2
2. The name, number and expiry date on yourpcareydmitecnatrd
3. The way you choose to buy the goods you want
4. When you can pay some time after you buy, but at no extra cost
What’s B2B?
Business to business or B2B refers to electronic commerce between businesses rather than between a business and a consumer(B2C).
B2B businesses often deal with hundreds or even thousands of other businesses, either as customers or suppliers. Carrying out these transactions electronically provides vast competitive advantages over traditional methods.
1.What was good about e-toys? It offers a good service.
2. What problems did e-toys have? The real reason for the failure of e-toys
was that it ran out of money and therefore went into liquidation.
Text: Virtual Pocket Money
商务英语听力 Unit2精品PPT课件
2. / h / hat hello 4. / dʒ / jet jeep 6. / dr / drop driver 8. / dz / beds leads 10. / n / neck noon 12. / l / lazy lead 14. / j / yes your
Part Ⅰ
Section B: Exercise 2 （1）
Contents
Ⅰ
Training Focus
Ⅱ
General Listening
Ⅲ
Fun Break
Ⅳ
Business-Based Listening
Ⅴ
Oral Practice
Part Ⅰ
Section A
Exercise 1. Listen and read the following consonants with their corresponding words after the tape.
b. path b. teeth _b_. _th_in_k__ b. sell b. coal b. bit b. mile
c. bath c. waits c. tink c_. _s_h_a_r_e_ c. coke c. pick c. weather
d. gaze d_._s_a_y_s__ d. dink d. usual _d_. _c_o_ld___ d. pig d. feather
Part Ⅰ
Section B: Exercise 1
Directions: Listen and read the following consonants with their corresponding words after the tape.
沟通英语PPT课件(updated 2016)
7. be flexible in your point of view
How to end a conversation
Signals:
1. break eye contact
2. use transition words
3. recap (sum up) what was said 4. give handshake
Postgraduate English
renlj@ 任林静
Objectives
improve listening & speaking skills in social & work environment improve note-taking skills
improve communicative skills prepare for the end-of-term test on
Student Types
非免修生 免修不免考生 缓修生 缓考生 重修生 西藏生
Unit One
How to be
a good conversationalist
Objectives
use effective strategies to start, continue,
Speaking Test Class Participation
GET
20% 30%
50%
Байду номын сангаасTotal: 100
Assessment Scales
Grades
90 – 100 86 – 89 83 – 85 80 - 82 76 - 79
Scales
A AB+ B B-
Points
How to end a conversation
Signals:
1. break eye contact
2. use transition words
3. recap (sum up) what was said 4. give handshake
Postgraduate English
renlj@ 任林静
Objectives
improve listening & speaking skills in social & work environment improve note-taking skills
improve communicative skills prepare for the end-of-term test on
Student Types
非免修生 免修不免考生 缓修生 缓考生 重修生 西藏生
Unit One
How to be
a good conversationalist
Objectives
use effective strategies to start, continue,
Speaking Test Class Participation
GET
20% 30%
50%
Байду номын сангаасTotal: 100
Assessment Scales
Grades
90 – 100 86 – 89 83 – 85 80 - 82 76 - 79
Scales
A AB+ B B-
Points
新编剑桥商务英语unit_2ppt课件ppt课件
A: A project manager. 4. Q: what / responsible?W_h_a_t__ar_e__y_o_u_r_e_s_p_o_n_s_ib_l_e_f_o_r_?________
A: Growing and maintaining customer relationships. 5. Q: where / based? _W__h_e_r_e__ar_e__y_o_u_b_a_s_e_d_?_________________
.
13
Speaking: Asking questions about jobs
0. Q: why / like/ the company? Why do you like the company?
A: It’s like a family.
How long have you been
1. Q: long / working / the company?w_o_r_k_in_g__f_o_r_t_h_e__co_m__p_a_n_y_?___
4. 带薪休假的福利，包括带薪公假和带薪休假(Paid Holidays and Paid Vacations)。、
其他的福利，例如交通补贴(Local Conveyance Allowance)、住房补贴 (Housing Allowance)、伙食补贴(Meal Allowance)、旅游津贴(Holiday Bonus)。
A: Two years. 2. Q: when / join? _W__h_e_n_d_i_d__yo_u__j_o_in__(t_h_e__c_o_m_p_a_n_y_)?__________
A: In 1978. 3. Q: was / first job? _W__h_a_t_w_a_s_y_o_u_r__f_ir_s_t_j_o_b_?_______________
新编商务英语综合教程第二版Unit 2ppt课件
Unit 2 Business Communication
II. Listen to Passage Ⅰ for the second time with your focus on the questions you have raised (if there are any) and then decide whether the following statements are TRUE (T) or FALSE (F). If it is false, please make corrections accordingly. You can take notes while listening. 1. If you want your employees to share their feelings and opinions with you, you must listen to them._T__
Unit 2 Business Communication
1 Teaching Aim 2 Lead-in 3 Reading I 4 Reading II 5 Extended Activities
Unit 2 Business Communication
Teaching Aim 1. Cognitive Information（认知信息）:
Unit 2 Business Communication
Passage I Communication Skills for Business While communication comes easily to people in many situations, in the workplace it’s often a different story. Business settings require special considerations when it comes to effective communication, especially during times of conflict. If you feel like your communication skills aren’t up to par, don’t worry; with a little practice, positive communication skills can be learned. Listening Listening may be the most important business communication skill. When employees feel that they’re being listened to, they feel respected and are more willing to share their feelings and opinions. When speaking with a co-worker, focus on what he / she is saying. If a problem arises, ask the individual how he / she feels about it and give him / her time to speak. Respond without interrupting and demonstrate that you’re listening by nodding, asking questions and showing concern.
实用英语口语交流教程课件Unit2
Words to pay special attention to
industry, industrial; economy, economic; comfort, comfortable; technology, technological; profit, profitable; diverse, diversity;
Do you consider yourself successful? 你觉得你成 功吗？
What have you learned from mistakes on theΒιβλιοθήκη job? 你从工作中的错误学到了什么？
Why should we hire you? 我们为什么要雇用你？ What is your dream job? 你理想的工作是什么？
3. Will your parents stand by you if you go into a transnational marriage? Reasons.
syllable stress
photograph / ˈfəʊ. tə. grɑːf/
31
photographer /fəˈtɒg. rə. fə/ 4 2
photographic /fəʊ. tə ˈgræ. fɪk/ 4 3
Suffixes that do not affect stress placement
-able: comfort, comfortable -age: anchor, anchorage -al: refuse, refusal -en: wide, widen -ful: wonder, wonderful -ing: amaze, amazing -ish: devil, devilish -ly: actual, actually
商务英语沟通 listening skills
Active listening
• The active approach is used when a listener wants to help the sender solve a problem or to understand the content and feelings in the message. The listener listens actively and with filtering communication information on the basis of past experiences empathy.
• Active listening focuses attention and provides feedback, allowing speakers to express their feelings and identify the real cause of those feelings. • Attending, encouraging and reflective listening are the techniques which allow the listener to give the speaker their full attention until the speaker is able to communicate the real message.
• listening to another person takes time and effort.
• A listener who really understands the sender’s intended message is an effective listener who can match the listening approach--active listening, informational listening and evaluative listening –to the listening purpose.