管理学期末答案

管理学复习题Ⅰ.Multiple choiceCBDAC ADDDA BACDD CCBCC CACDA CACDA DBBBB BBDBD BDAAD DBBCA DABDC(1)Management by objective was put forward by __ C __A TaylorB VroomC DruckerD Babbage(2)The father of “scientific management” is __B__A WeberB TaylorC MintzbergD Katz(3)The process of management involves the functions of planning, __D__ ,leading a nd controlling.A accountingB creatingC innovatingD organizing(4)The general environment of an organization would include __A__A the natural environmentB resource suppliersC consumer groupsD customers(5)Resource acquisition and customer satisfaction are important when an organization is viewed an a/an __C__A bureaucracyB closed systemC open systemD pyramid(6) __A___ are personal beliefs that help determine whether a behavior will be cons ider ethical or unethical.A ValuesB AttitudesC MotivesD Needs(7)Influences on a person’s ethical behavior at work may come from __D__ sources.A environmentalB organizationalC personalD a、b、and c(8)The possible reasons for going international in business include the quest for _D_A increased profitsB new marketsC lower labor costsD all of these(9)A __D__ is an example of an operational plan in a business firm.A benchmarkB strategyC forecastD marketing plan(10) Organizational policies establish _A__A precise action guidelinesB broad action guidelinesC flexible budgetsD zero-based budgets(11).First-line supervisors spend most of their time working on __B__ plans.A long-rangeB short-rangeC strategicD standing(12).An organization that is downsizing to reduce costs is implementing a grand strate gy of __A__A growthB cost differentiationC retrenchmentD stability(13)An organization chart shows the __C__ structure of an organization.A personalB impersonalC formalD informal(14)Representative of decision school is __D__ step of the staffing processA TaylorB DruckerC FayolD Simon(15)The manager’s responsibilities for communication include acting in the role of _DA monitorB disseminatorC spokespersonD all of these(16)What does TQC stand for ___C___.A time quality costB time quality controlC total quality controlD total quality cost(17)The three criteria of an effective negotiation are quality, cost, and __C__ .A harmonyB timelinessC acceptabilityD durability(18)In organization development, both ___B_ and goals are important.A task, maintenanceB management, laborC outcome, processD profit, market share(19) An effective manager is one who achieves both high performance outcomes and high __C___ among the people doing the required work.A turnoverB effectivenessC satisfactionD stress(20) The father of organization theory is ___C__A TaylorB DruckerC WeberD Simon(21)The father of operation management theory is __C___ .A SimonB Adam SmithC FayolD Drucker(22) As a science, Management has __A__ years’ historyA100 B 5000 C 200 D 3000(23) X-Theory/Y- theory is put forward by the __C__.A AdamsB HerzbergC McGregorD Fayol(24)The world's first CEO is __D_ __A HerzbergB FrancisC RobbinsD Welch(25) Control theory was proposed in __A__.A1948 B 1946 C1951 D1958(26)Good organizing __D__.A clarifies who is supposed to do whatB identifies who is in charge of whomC establishes official channels of communicationD a, b and c(27) The history of management can be traced __B___ years ago.A 100B 5000C 6000D 3000(28) PDCA was put forward by __B___.A WeberB DaimingC MintzbergD Katz(29) A manager who says “ Because I am the boss you must do what I ask” is relying on __B__ power.A rewardB legitimateC expertD referent(30)The time limit of short-term plan is _ B _year.A 1~2B within oneC 2~3D over 3(31)Performance efficiency is a measure of ___B___ associated with task accomplish ment.A resource costB goal specificityC product qualityD product quantity(32) When people perform in a situation as they are expected to, this maybe due to the ___B__ effect.A HawthorneB MayoC contingencyD open systems(33) Linear programming and queuing theory are examples of techniques found in the ___D__ approach to management.A classicalB quantitativeC bureaucratic organizationD modern(34)The field of operations management is primarily concerned with an organization’s__B___ processes.A inputB transformationC outputD performance appraisal(35)Among the social responsibility concerns facing organizations today are such pro blems as __D___.A quality of educationB urban and rural povertyC crime in the citiesD all of these(36)A __B___ is a foreign firm that operates with special privileges in Mexico in retur n for agreeing to employ Mexico labor.A keiretsuB maquiladoraC jacarandaD zapatista(37)A common direct investment strategy for going international is __D___.A exportingB joint ventureC licensingD global sourcing(38)A manager’s failure to administer a late-to-work policy the same way for everyone is an ethical violation of ___A__ justice.A ethicalB moralC distributiveD procedural(39) The most progressive organizational response to its corporate social responsibilit y is a/an __A___ strategy.A accommodativeB defensiveC proactiveD defensive(40)The use of expert opinions by business leaders is an example of _D_ forecasting.A qualitativeB quantitativeC econometricD statistical(41) A good performance objective is __D___.A open ended with no deadlineB nonspecificC unattainableD targeted on a key res ult(42) An important purpose of strategic planning is to give an organization a __B___ in the marketplace.A clear structureB competitive edgeC cash cowD strategic alliance(43) In porter’s model of competitive strategy, the three generic strategies include _BA divestitureB market penetrationC focusD diversity(44) A problem is a discrepancy between a/an __C__ situation and a desired situation.A futureB pastC actualD planned(45) A/an __A___ thinker approaches problems in a rational and analytic fashion.A systematicB intuitiveC internalD external(46) Good organizing __D___.A clarifies who is supposed to do whatB identifies who is in charge of whomC establishes official channels of communicationD a, b and c(47) “Tall” organizations tend to have long chains of command and __A___ spans of control.A wideB narrowC informalD centralized(48) The production method characteristic of an oil refinery is a good example of wha t Woodward referred to as the __B___ technology.A intensiveB continuous-processC mass-productionD small-batch(49) A/an __D___ organizational design works best in _____ environments.A flexible, stableB organic, uncertainC mechanistic, dynamicD adaptive, certain(50) Workers in a compressed work week typically work 40 hours in __C___ days.A 3B 4C 5D a flexible number ofⅡ.True-falseF 1. The role of quantitative analysis is unimportant in management today.F 2. Management is only a science, not an art.F 3. An organization’s regulators are part of its specific environment.T 4. Entrepreneurial behavior is not possible within large organizations.F 5. A self-managing team is a form of job enrichment for groups.F 6. Organizations today should not utilize job simplification.F 7. A good leader will always be a good manager.T 8. The ego need is the highest level need in Masl ow’s need hierarchyF 9. Effective team leaders accept the status quo and avoid changing things.T 10. Budgets allocate resources to activities.F 11. Managers usually work at a slow and leisurely pace.F 12. Maslow’s hierarchy of needs is part of contingency.F 13. Management is not a science, but an art.T 14. Gantt chart is used even today.T 15.Treating everyone the same regardless of race or gender is an issue of distributive justice. T 16. Planning is a form of time management.T 17. Lack of participation is a common failure of process in strategic planning.F 18. Organizing is the most important management function.T 19. Planning is the most important management function.F 20. There is no relation between management and leadership.F 21. Managers usually work at a slow and leisurely pace.F 22. Maslow’s hierarchy of needs is part of contingency.F 23. CAD-CAM is beginning to lose importance in high-technology manufacturing.T 24. Keiretsu are long-term alliances that link Japanese businesses to one another.T25Treating someone the same regardless of race or gender is an issue of distributive unjustice. T 26. Planning is a form of time management.T 27. Lack of participation is a common failure of process in strategic planning.F 28. Organizing is the most important management function.F 29. Effective communication is always efficient.F 30. The only important norm in a work group is the performance norm.4,8,10,14,15,16,17,19,24,25,26,27是对的上述答案仅供参考，如有不同答案请及时改正，嘿嘿，大家期末回家要好好过年啊！。