备战高考英语 书面表达万能模板 08 投诉信
投诉信高考英语满分作文万能句型写作模板真题训练
应用文写作【投诉信】高考英语满分作文万能句型+写作模板+真题+训练【文章结构】第一段：我要投诉这次服务。
第二段：写明投诉原因第三段：阐述要求，并表示自己期望回复。
【万能句式】一篇首句1.I am writing to you about... which I received/bought...我写信给你是关于...我收到/买了...2.Iam going to complain about...我要投诉......3.I am writing to inform you that I am dissatisfied with your.我写信通知你，我不满意你的.....4. I feel sorry to trouble you but I am afraid that I have to make a complaint about.很抱歉，打扰你了，但我恐怕不得不向你投诉...5. I wish to draw your attention to the problem that I bought.我想提醒您注意我购买......的问题6.I am writing to make a complaint about…我写信是要投诉……7.I feel sorry to trouble you but I am afraid I have to make a serious complaint. 我很抱歉打扰你，但恐怕我必须提出严重的投诉。
二篇中句1. When I took... out of the bag and examined... closely, I found...当我拿…从包里出来检查……仔细地看，我发现……2.When I unpacked...and tried to use it,it did not work.当我打开时……我试过了，但没有用。
3.I will appreciate it very much if you could...如果你能......的话，我将非常感激4.I would be grateful if you could...如果你能......的话，我将感激不尽5.I trust you will take my complaints seriously and...我相信你会认真对待我的投诉和......三篇尾句1.I would be grateful if you could...如果你能……我会很感激。
高考英语满分作文：投诉信
高考英语满分作文：投诉信导读：本文高考英语满分作文：投诉信，仅供参考，如果能帮助到您，欢迎点评和分享。
高考英语满分作文：投诉信你是李华，两周前你从网上一套书虫系列读物(BookwormSeries)昨天才到货，且包装破损，数量不足。
请就此向网店客服写邮件投诉。
要点如下：1. 介绍购物情况2. 反映存在问题3. 提出解决方案注意：1. 词数100词左右2. 可适当增加细节，使行文连贯3. 开头结尾已给出，不计入总词可能用到的生词：投诉complaint n.【优秀满分范文】To whom it may concern,I am one of your customers(顾客). I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yes terday. And much to my disappointment, the books were so poorly packed up that thecover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.Lookingforward to your reply.Sincerely,Li Hua。
高中英语作文万能模板：投诉信
高中英语作文万能模板：投诉信模板一假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的`销售经理投诉该服务员。
注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。
范文：May 5, 2006Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store did n’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.模板二投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to express my dissatisfaction regarding the recent English examination held on [Date]. I believe it is necessary to bring to your attention certain issues that have affected the integrity of the test and the fairness of the assessment.Firstly, the examination room was excessively noisy. There were construction works going on outside the building, which made it difficult for the students to concentrate on the listening section of the exam. This is particularly concerning as the listening comprehension is a significant part of the English language assessment.Secondly, the instructions provided were unclear. The ambiguity in the instructions led to confusion among the candidates, which may have impacted their performance negatively. Specifically, the directions for the essay section were vague, causing some students to misinterpret the requirements.Additionally, there was a discrepancy in the timing of the exam. The invigilator did not start the exam on time, and the allotted time for each section was not strictly adhered to. This inconsistency could have caused undue stress and affected the students' ability to manage their timeeffectively.Lastly, the quality of the test paper was substandard. Theprint was faint, making it hard to read the questions clearly. This issue could have led to misunderstandings and errors in answering the questions.I kindly request that these concerns be addressed to ensure that future examinations are conducted in a fair andconducive environment. It is crucial for the credibility ofthe examination board and the validity of the assessment that such issues are rectified.I appreciate your attention to this matter and look forwardto your prompt response.Yours sincerely,[Your Name][Your Contact Information]。
高考英语写作之投诉信
put up with / bear / tolerate 忍受
poor service 糟糕的服务
inconceivable 不可思议的
out of one’s expectation 令某人大失所望
look into / go into / investigate 调查
incident / matter 事件
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
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2.投诉原因。 一般讲述对商品质量或售后服务不满意的地方。 常用的表达法有：
2) I am writing to express my dissatisfaction with...
3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
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6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
投诉信类英语作文模板
投诉信类英语作文模板英文回答：Dear Sir/Madam,。
I am writing to express my profound disappointment and dissatisfaction with the recent service I received at your establishment. On [date of visit], I visited your [name of establishment] located at [address of establishment] with the expectation of receiving exceptional service. However, my experience fell far short of my expectations.Upon my arrival, I was greeted by a staff member who displayed a lack of professionalism and courtesy. The staff member failed to acknowledge my presence promptly and seemed disinterested in assisting me. When I inquired about a particular product, the staff member provided vague and unhelpful information, leaving me frustrated and dissatisfied.Despite the initial setback, I persisted in hoping for a positive experience. Unfortunately, the situation worsened as I proceeded to the [name of department or section] of the establishment. The staff members in this department exhibited a similar lack of enthusiasm and attention to detail. They were slow to respond to my requests and seemed more concerned with their personal conversations than with providing assistance.The lack of customer service I encountered during my visit was unacceptable and has left me with a negative impression of your establishment. I have been a loyal patron of your business in the past, but the recent experience has severely damaged my confidence in your ability to provide quality service.I urge you to take immediate action to address the issues I have raised. I believe that improving the professionalism and customer service skills of your staff is paramount to restoring the reputation of your establishment. I also suggest implementing a system for gathering customer feedback to identify areas forimprovement.I hope that you will take my concerns seriously and make the necessary changes to ensure that future customers have a positive experience at your establishment. I await your prompt response and resolution to this matter.Thank you for your time and attention.Sincerely,。
高中英语书面表达应用文写作指导——投诉信
高中英语书面表达应用文写作指导：投诉信【投诉信写作思路】1.第一段：介绍自己，说明写作目的：投诉。
2.第二段：说明投诉问题、后果，并提出合理建议。
3.第三段：希望给予考虑，并期待对方尽快回复。
【范例】假定你是李华，十天前你从网上订购了一套Harry Potter，昨天才到货，且包装破损，数量不足，请就此向网店客服写邮件投诉。
要点如下：1.介绍购物情况；2.反映存在问题；3.提出解决方案。
注意：1.词数100左右；2.可以适当增加细节，以使行文连贯。
Dear Sir,I am Li Hua,one of your customers,who ordered a set of Harry Potter on your website ten days ago,I’m writing to complain about this online shopping.Some details are as follows. First of all,I didn’t receive them until yesterday.Besides，much to my disappointment,the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.In a nutshell, I am disappointed to have received such poor service, and I believe I have right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Meanwhile, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Yours，Li Hua文章亮点1.I’m writing to complain about this online shopping.我写信来投诉这一网上购物。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to express my dissatisfaction regarding the recent English examination held on [Date]. I believe it is necessary to bring to your attention certain issues that have affected the integrity of the test and the fairness of the assessment.Firstly, the examination room was excessively noisy. There were construction works going on outside the building, which made it difficult for the students to concentrate on the listening section of the exam. This is particularly concerning as the listening comprehension is a significant part of the English language assessment.Secondly, the instructions provided were unclear. The ambiguity in the instructions led to confusion among the candidates, which may have impacted their performance negatively. Specifically, the directions for the essay section were vague, causing some students to misinterpret the requirements.Additionally, there was a discrepancy in the timing of the exam. The invigilator did not start the exam on time, and the allotted time for each section was not strictly adhered to. This inconsistency could have caused undue stress and affected the students' ability to manage their timeeffectively.Lastly, the quality of the test paper was substandard. Theprint was faint, making it hard to read the questions clearly. This issue could have led to misunderstandings and errors in answering the questions.I kindly request that these concerns be addressed to ensure that future examinations are conducted in a fair andconducive environment. It is crucial for the credibility ofthe examination board and the validity of the assessment that such issues are rectified.I appreciate your attention to this matter and look forwardto your prompt response.Yours sincerely,[Your Name][Your Contact Information]。
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08投诉信Dear ______,①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about ______.③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.1. 写作方法①首段：注意客观、礼貌a. 自我介绍；b. 引出投诉内容；c. 表明目的要求。
②主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a. 详细说明情况，中肯地提出问题；b. 提出改进建议，表明希望如何解决；c. 拓展题目内容，尤其要强调问题不解决所带来的后果。
③尾段：提出解决方案，不用展开，注意中肯、礼貌原则。
a. 表达强烈愿望，希望上述问题得到迅速、恰当的解决；b. 有时可就问题的解决限定时间；c. 对有关人员的努力表示感谢；d. 希望尽快得到满意答复。
2. 写作流程图提出抱怨并表示遗憾阐述问题发生的经过指出问题引起的后果提出批评及处理的意见或敦促对方采取措施第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.(2) 我很遗憾地告诉你投诉有关……的事由。
I am sorry to tell you that there should be reasons to complain about …(3) 我真的很讨厌抱怨，但现在有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.第二部分：说明投诉问题、后果，并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。
而且，你们播放的音乐太吵了。
在这样的环境下，我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。
当被洗的时候，它会掉色。
现在，我不能穿了。
3. It arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按时到的。
但是当我检查时，我发现中间有个洞。
我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。
4. I have dialed your service number for several times but it was always busy.我多次拨打你们的服务电话，但它总是占线。
5. Now this problem keeps worrying me.现在这个问题一直在困扰我。
6. To improve the situation, you can take the following measures.为了改善状况，你们可以采取下面的措施。
7. Can you change a new one for me as soon as possible?你们可以尽快给我换件新的吗？8. I insist you change a new one for me or give me a refund（退款）.我坚持你们给我换件新的或者给我退款。
9. How shall I send this scarf back to you?我怎么把这条围巾寄还给你？第三部分：提出批评及处理的意见或敦促对方采取措施套语：(1) 我认为是你认识到……的时候了。
I think it’s high time that you realized …(2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.(3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。
I must warn you that unless you do something about the situation, I will be forced to take legal action.(4) 坦率地说，我不再准备忍受这种状况。
Frankly, I am not prepared to put up with the situation any more.(5) 如果您能尽快调查此事，我将不胜感激。
期待您尽快回复。
I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.（6）期待着你早日答复。
I’m looking forward to your early reply.典例假如你叫李华，最近在某个购物网站上购买了一件夹克，但到货后发现了下列一些问题，请给该网站写一封投诉信，投诉信内容如下表：要点：1.投诉内容；2.要求重新邮寄或退款；3.询问应由谁承担邮寄费用。
注意:1.书信内容包括以上要点；2.词数100左右(书信格式已给出，不计入总词数)；3.可适当增加细节，以使行文连贯。
Dear Sir or Madam,I’m writing to complain about the jacket which I bought from your website. This morning I received the jacket on time,but_____________________________________________________________________________ _____________________________________________________________________________________________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________I am looking forward to your early reply.Yours sincerely,Li Hua【写作指导】这是一封投诉信。
作文的过渡词(but)已经给出，可直接写要投诉的内容，但是需要注意的是，投诉的内容是用表格给出的，写作时不要漏掉要点。
表达个人要求时要另起一段，使文章显得条理清晰，层次分明。
写作时的时态应视具体情况而定。
Writting1假如你是Jim，现在在英国留学，你校的校车服务令学生很不满意，请你以一名学生的身份用英语给学校负责人写一封投诉信。
投诉内容如下：1.校车不到站停车；2.不按时发车。
注意:1.说理充分，客观礼貌；2.词数100左右。
________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ____________________________________________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ____________________________________Writing 2假设你是李华，于2015年3月3日搭乘国外某航空公司航班(flight number BA793)回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。