餐厅服务英语-接待客人
餐厅服务英语-接待客人
Receiving the Diners 接待客人Unit 2 Receiving the Diners 接待客人ConversationA. Seating an individual dinerHostess: Good afternoon, madam. Have you got a reservation?Gueset: Yes, for 12:30.The name is Bush.H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window?G: Oh, it’s quite good.It has a good view of the city.H: Yes, take your seat, please.I’ll bring a menu for you right away.B.Seating group guestsWaitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?Guest: Yes, we are.We have a reservation in your restaurant.W:Yes, your tables are over there.Would you please come this way?G: Thank you.W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?G: I think so.W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.G: Miss, can I have Maotai?W: Yes, but I’m afraid you’d have to pay extra for it.G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.G: Oh, I see. I’d be glad to do that.W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.G: Thanks a lot.C. Seating the guests without a reservationWaiter: Good evening, sir.Guest: Gee! So busy here. Could you arrange us a table for two, please?W: Do you have a reservation?G: No, we don’t.W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?W: Well, certainly not. But do you mind waiting?G: We’d rathe r wait.W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.G: That’s very kind of you to do so.Useful Expressions1. Have you made a reservation with us? 请问您在我们这儿有预订吗?2. How many are you? A table for four? 请问几位?一张4人的餐位吗?3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
餐厅服务员英语常用语和翻译
餐厅服务员英语常用语和翻译在餐厅工作的服务员是与客人直接接触最多的员工之一，他们需要用流利的英语与来自世界各地的客人进行沟通。
下面是一些餐厅服务员在工作中常用到的英语常用语和它们的翻译。
接待客人1.Welcome to our restaurant. - 欢迎光临我们的餐厅。
2.How many in your party? - 你们几位？3.Would you like a table or booth? - 你想要桌子还是包间？了解客人需求1.May I take your order? - 我可以帮您点餐吗？2.Are you ready to order or do you need more time? -您准备好点菜了吗，还是需要更多时间？3.Can I get you something to drink? - 给您来杯饮料吗？传递订单和服务1.I’ll bring your drinks right out. - 我马上给您端来饮料。
2.How would you like your steak cooked? - 您要牛排几分熟？3.Is there anything else I can get for you? - 还有什么可以帮您的吗？结账和送别1.Here is your bill. - 这是您的账单。
2.Thank you for dining with us. Have a great day! - 感谢您光顾，祝您今天愉快！3.Goodbye, and we hope to see you again soon. - 再见，希望很快可以再见到您。
以上是餐厅服务员常用的英语口语和翻译，学会这些句子能帮助服务员更好地与客人沟通，在工作中更加得心应手。
希望这些句子对想要成为优秀餐厅服务员的人有所帮助。
餐饮服务常用英语口语大全
餐饮服务常用英语口语大全序言在餐饮服务行业工作，掌握一些常用的英语口语可以有效提升与顾客沟通的效率和质量。
本文将介绍一些餐饮服务中常用的英语口语，帮助您更好地与客人交流，为客人提供更好的服务体验。
用餐前1.迎接客人–Hello, welcome to our restaurant!–Good evening, how many are there in your party?–Hi there, do you have a reservation?2.为客人引导座位–Please follow me to your table.–Your table is right this way.3.推荐菜品–Our chef recommends the seafood pasta, it’s a customer favorite.–May I suggest our signature steak for tonight?点餐过程1.询问客户喜好–Are you in the mood for something light or something hearty?–Would you prefer something spicy or mild today?2.确认订单–So that’s one steak medium rare and one vegetarian pasta, is that correct?–Just to confirm, you would like the salad as a starter, correct?3.询问客人饮料喜好–Would you like something to drink with your meal?–Can I get you anything to drink while you decide on your meal?上菜阶段1.上菜–Here is your appetizer, enjoy!–Your main course will be right out.2.确认就餐满意–How is everything so far?–Is there anything else I can get for you?3.为客人倒水–Can I top off your water for you?–Would you like more water?结账环节1.询问客人是否需要账单–Would you like the check?–Are you ready for the bill?2.感谢光顾–Thank you for dining with us!–We appreciate your visit!结语希望这些餐饮服务中常用的英语口语可以帮助您与客人互动更加顺畅愉快。
餐厅服务英语
中餐厅服务英语一、迎客用语Good morning/ afternoon/ evening, Welcome to our restaurant.早上/中午/晚上好，欢迎光临。
Do you have a reservation? 请问您有预订吗？Would you come this way, please? 请这边走。
How many people in you party, please? 请问你们有几位？Where would you prefer to sit? What about a seat by the window?您喜欢坐哪儿，靠窗边的怎么样？二、服务用语Take a seat, please. Here is our menu list. Please look at it.请坐，这是我们的菜单，先请看一下。
Would you like some tea or beer? 请问您，先喝点茶还是啤酒呢？Which tea do you like? 您想喝什么茶呢？We serve Wu Long tea、black tea、green tea、jasmine tea and Chrysanthemum tea.我们餐厅有乌龙茶、红茶、绿茶、茉莉花茶以及菊花茶。
May I take you order now? 现在可以点菜了吗？Please take your time? 请慢慢挑选。
Could you repeat the order, please? 请重复一次您点的菜，好吗？Will there be anything else? 还要点别的吗？We serve coconut juice、orange juice、pineapple juice、lemon juice、grape juice、watermelon juice and soon.我们餐厅有椰子汁、橙汁、菠萝汁、柠檬汁、葡萄汁、西瓜汁等饮料。
餐厅服务员常用英语口语
餐厅服务员常用英语口语在餐厅工作时，与客人交流是十分重要的。
作为一名服务员，掌握一些常用的英语口语可以帮助提升工作效率，更好地为顾客提供优质的服务。
以下是一些餐厅服务员常用的英语口语示例：接待客人1.问候客人–Good morning/afternoon/evening, welcome to our restaurant. 早上好/下午好/晚上好，欢迎光临我们的餐厅。
–Hi, how are you today? 嗨，今天您好吗？2.引导客人–May I show you to your table? 您让我带您到座位吗？–Please follow me to your table. 请跟我来到您的座位。
点菜过程1.介绍菜单–Here is our menu. 这是我们的菜单。
–Would you like to hear about our specials today? 今天的特色菜您想了解一下吗？2.询问客人–May I take your order? 我可以帮您点菜吗？–Are you ready to order or do you need more time to decide? 您准备好点菜了吗，还是需要更多时间决定？3.解释菜单–Our chef’s recommendation is the grilledsalmon. 我们厨师推荐的是烤鲑鱼。
–This dish is spicy, are you okay with that? 这道菜比较辣，您可以接受吗？提供服务1.上菜–Here is your dish. 这是您的菜。
–Enjoy your meal. 请慢用。
2.询问满意度–How is everything? Is everything to your liking?一切都还好吗？您喜欢吗？–Is there anything else I can get for you? 还有别的我能为您做的吗？结账离场1.送账单–Here is your bill. 这是您的账单。
接待外宾服务常用英语
接待外宾服务常用英语简介在现今世界日益全球化的背景下，国际间的交往和合作越来越频繁。
作为一个接待外宾的工作人员，能够流利地使用英语并熟悉接待外宾服务常用英语表达将极大地提升工作效率和服务质量。
本文将介绍一些接待外宾服务常用英语的表达方式，以帮助读者提升专业能力。
到达接待区在外宾到达接待区时，我们需要用英语表达出我们的欢迎之意和对他们的关注。
以下是一些常用的英语表达：1.Welcome to [地点]! （欢迎来到[地点]！）2.How was your trip? （旅途顺利吗？）3.Did you have a comfortable flight? （你的飞行是否舒适？）4.Can I offer you some refreshments? （要喝点什么？）5.Do you need any assistance with your luggage? （需要帮忙携带行李吗？）6.Is there anything else I can do for you? （还有什么我可以帮您的吗？）办理入住手续当外宾来到酒店或宾馆时，我们需要进行入住手续，以下是一些常用的英语表达：1.May I have your reservation details, please? （请问您有预订吗？）2.Could you fill out this registration card, please? （请填写这张登记卡）3.Could I have a copy of your passport, please? （请给我一份您的护照复印件）4.Would you like a smoking or non-smoking room? （您需要吸烟房间还是非吸烟房间？）5.Here is your room key. （这是您的房间钥匙）6.Breakfast is served from 7 am to 10 am. （早餐时间是从早上7点到10点）7.If you need any assistance during your stay, feel free tocontact our front desk. （如果您在逗留期间需要任何帮助，请随时联系我们的前台）宴请客人当外宾来到我们的餐厅或休息区，我们需要用英语表达我们的欢迎之意以及提供帮助。
客人英语笔记大一下知识点
客人英语笔记大一下知识点在大一下学期英语学习中，我整理了一些重要的知识点和笔记，以下是我分享给大家的客人英语笔记大一下知识点。
一、客人常用问候语及礼貌用语1. 问候语：- Hello!（你好！）- Hi!（嗨！）- Good morning!（早上好！）- Good afternoon!（下午好！）- Good evening!（晚上好！）2. 礼貌用语：- Please（请）- Thank you（谢谢）- Excuse me（对不起/请问）- I'm sorry（对不起）- You're welcome（不客气）- Pardon?/Sorry?（请再说一次）二、接待客人常用表达1. 迎接客人：- Welcome to our hotel/restaurant!（欢迎来到我们的酒店/餐厅！）- How may I assist you?（我能帮您什么忙吗？）- How can I help you?（我能为您做些什么？）- May I help you?（需要帮忙吗？）2. 提供帮助：- Can I show you to your room/table?（我可以带您去您的房间/桌子吗？）- Would you like me to call a taxi for you?（需要我帮您叫出租车吗？）- Is there anything else I can do for you?（还有其他我可以为您做的吗？）- If you have any questions or need assistance, feel free to ask.（如果您有任何问题或需要帮助，请随时告诉我们）三、客房服务及常用问题1. 房间设施：- The room is equipped with a TV, air conditioning, and free Wi-Fi.（房间配有电视、空调和免费Wi-Fi。
酒店前厅服务英语口语情景对话
Dialogue AIndividual clients check in(散客入住）G=客人R：=接待员R：Good afternoon。
Madam.Welcome to Grand Park Kunming 。
May I help you?下午好，欢迎光临昆明君乐酒店,请问有什么可以帮到您？G：Yes, I’d like to check—in .please。
我要登记住宿。
R:Certainly, Madam。
May I have you name，please?好的，小姐。
能告诉我您的姓名吗？G:I’m Christine.Nolan我叫克莉丝汀•诺兰R:Do you have a reservation，Ms。
Nolan？诺兰小姐，请问您预定了房间吗？G：Yes, form today。
是的，预定了.从今晚开始。
R：OK，Ms 。
Nolan, please show me your passport.好的，诺兰小姐，麻烦您出示一下您的护照。
R：(双手接客人证件）R：(扫描客人证件后双手归还客人）R：Just a moment，please. I’ll check our reservation record。
（After a while）Thank you for waiting。
Ms. Nolan。
Your reservation is for a business single room for one night，the room rate is ￥800 that including two breakfasts。
Is that all right?请稍等,我查一下预定记录。
（过了一会)让你久等了，诺兰小姐,您预定了一个晚上的商务单间,房价￥800（房价用手指给客人不要说出报价），含两份早餐是吗?G：Yes。
是的R：Print out the registration form？打印住宿登记表。
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Receiving the Diners 接待客人
Unit 2 Receiving the Diners 接待客人
Conversation
A. Seating an individual diner
Hostess: Good afternoon, madam. Have you got a reservation?
Gueset: Yes, for 12:30.The name is Bush.
H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window?
G: Oh, it’s quite good.It has a good view of the city.
H: Yes, take your seat, please.I’ll bring a menu for you right away.
B.Seating group guests
Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?
Guest: Yes, we are.We have a reservation in your restaurant.
W:Yes, your tables are over there.Would you please come this way?
G: Thank you.
W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?
G: I think so.
W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.
G: Miss, can I have Maotai?
W: Yes, but I’m afraid you’d have to pay extra for it.
G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.
G: Oh, I see. I’d be glad to do that.
W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.
G: Thanks a lot.
C. Seating the guests without a reservation
Waiter: Good evening, sir.
Guest: Gee! So busy here. Could you arrange us a table for two, please?
W: Do you have a reservation?
G: No, we don’t.
W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.
G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?
W: Well, certainly not. But do you mind waiting?
G: We’d rather wait.
W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.
G: That’s very kind of you to do so.
Useful Expressions
1. Have you made a reservation with us? 请问您在我们这儿有预订吗?
2. How many are you? A table for four? 请问几位?一张4人的餐位吗?
3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?
4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
5. I’m sorry, sir. We are fully booked at the mo ment. Would you mind coming back at 9:00p.m.? 对不起，先生。
我们现在已经满了。
您是否晚上9点再来?
6. Your dining coupons only include soft drinks. I’m afraid you have to pay extra for it. 你的餐券只包括软饮料，我想如果你要这个的话得额外付费。
7. May I suggest that you wait in the bar? 我建议您去酒吧等候，好吗?
8. I’m sorry, sir. The table has been reserved. There is a sign on it. 对不起，先生。
这张桌子有人预订了。
上面有标签。
Notes
1. Seat the diner, 引座。
西方人到餐厅用餐通常不可自己寻找座位，而由餐厅服务人员领座。
2. How about……可用what about来代替，about后面接名词。
这是口语常用句型，用于表达提议或询问对方提议的态度。
例如：G：I don’t like pork.
C: How about fish? Our Sweet and Sour Fish are very famous in this city.
3.So busy here.是“It is so busy here.”的省略。
Busy在这里是热闹、繁忙的意思。
如果客人说crowded(拥挤)就表示这里人太多，已经使他感觉不愉快了。
会话参考译文
A. 安排散客就座
领座员：下午好，小姐，您预订了吗?
客人：对，我订了12点半的餐位，我姓布什。
员：对，欢迎光临，布什小姐。
请走这边。
靠窗的那张餐位怎么样?
客：哦，相当好。
能看见城市的美景。
员：对。
您请坐。
我马上去把菜单拿来。
B. 安排团体客人就座
服务员：晚上好，女士们，先生们，欢迎光临我们餐厅。
你们是同一个旅行团的吗?
客人：是的。
我们在你们餐厅已经预订好了。
员：是的。
你们的餐桌在那儿。
请走这边。
客：谢谢。
员：这是你们的餐位，总共3张，从6号位到8号位。
怎么样?
客：很好。
员：请入席。
请你们每次用餐坐在同一张餐位上，请稍等，我们马上去把你们的食品和饮料拿来。
客：小姐，我可以要茅台吗?
员：可以的，但您得另外付费。
客：是的，我会付的。
顺便问一下，我想品尝一下这儿的名菜，我可以要一些吗?
员：当然可以。
因为你们是团体客人，我们已经替你们安排了套菜。
假如您想另外加菜的话，您也得额外付费。
客：哦，我明白了。
我会付费的。
员：请稍等。
这是菜单。
您可以从菜单上选你喜欢的菜。
我一会儿就来取点单。
客：多谢了。
C. 安排未预订客人就座
服务员：晚上好，先生。
客人：呀!真热闹，能给我安排一张两人的餐桌吗?
员：请问您有预订吗?
客：没有。
员：那对不起，我现在也没办法。
这会儿都挤满了。
客：可我们明天上午就离开这儿了。
我们是慕名而来。
听说这里的菜美味可口。
你不会让我们带着遗憾离开吧!
员：当然不会。
可是你们能不能等一会儿?
客：我们愿意等一会儿。
员：好的，请先到休息室等一会儿，或者到酒吧喝一点儿饮料。
一有空位，我会通知你们的。
客：您这样做真太好了。