餐厅英语单词(肉类)培训大纲
餐厅英语培训
英语复习资料一．单词Napkin口布Knife刀toothpick牙签chopsticks 筷子Menu菜单watermelon西瓜second floor二楼first floor一楼Pork猪肉Milk牛奶Ice water冰水hot water热水炒饭 fried rice noodle 面条 cash现金 fish 鱼 sugar糖 salt盐 vinegar 醋Sprite雪碧coke可乐无糖可乐diet coke lobby（bar）大堂吧 beef牛肉牛排beefsteak red wine红酒 white wine白葡萄酒soy sauce酱油oil油pepper胡椒spicy辣salty咸wash room 洗手间前厅部 front office 吸管straw honey 蜂蜜chicken 鸡肉jam果酱黄油butter 辣椒酱chili sauce 辣的spicy 盘子plate 红茶black tea 咖啡coffee酸奶Yoghourt 玻璃杯glass cup 烟缸ashtray 茶壶tea pot 叉fork 勺spoon 水果fruit饮料beverage 食物food 啤酒beer 冰块ice rock 煎蛋fried egg 蛋卷omelet ketchup或tomato sauce 西瓜water melon 喜力 Heineken 本地啤酒Local Beer 苏打水 Soda water咖喱curry 洗手间三明治sandwich 汉堡包hamburger 特浓咖啡Espresso 蔬菜vegetable 蛋糕Cake 芥末mustard 薯条chips /french fries 矿泉水mineral water;绿茶green tea 卡布奇诺Cappuccino 依云水Evian 菊花茶chrysanthemum 黑胡椒Black peppe r 过敏：allergy吸烟区smoking area 自助餐buffet 早餐breakfast 番茄tomato 柠檬lemon 押金deposit收据发票receipt二、菜肴生熟程⑴一成熟Rare-R ⑵三成熟Medium Rare-MR ⑶五成熟Medium-M⑷八成熟Medium well-M⑸全熟Well-down- W 6. How would you like your steaK你的牛排要几成熟？⑴果汁类：橙汁Orange Juice 西柚汁Grape fruit Juice 菠萝汁Pineapple Juice苹果汁apple juice 西瓜汁watermelon juice⑵谷物类食品：燕麦片Oatmeal['əutmi:l]⑶蛋类：①煎蛋Fried Egg /单面煎Sunny-side up/双面煎Over Easy/ 双面煎老蛋Over Hard②煮蛋Boiled Egg（嫩2-3 老5-7）③炒蛋Scrambled Egg蛋卷Omelet 配料(Onion,洋葱Tomato番茄,mushroom,蘑菇ham火腿,Ccheese,奶酪mixed capsicum ['kæpsikəm] 青红椒）⑷肉类：火腿Ham 香肠Sausage烟肉Bacon20.⑸面包（bread）：土司Toast 配：黄油Butter 果酱Jam 蜂蜜Honey西餐早餐迎宾英语房内含早（room include breakfast）对话1.(water）w:Good morning ，may I have your room number?（guest ）G:738W:OK this way please2房内含单早来了2位的对话（room include single breakfast房内不含早餐（room not include breakfast）w:Good morning ，may I have your room numberG:738W:I am sorry ,your room is including one breakfast,another person need to pay G:how much one personW:our buffet breakfast is 68yuan one personG:OKW:How do you like to pay,cash or sign the roomG:sign my roomW:excuse me,please sign your room number and your name,THANK YOU.3我们早餐是6；30到10点结束Our breakfast is open haft past six to ten clock。
餐饮部英语培训为主题写一份培训计划提纲
餐饮部英语培训提升计划**I. Introduction**In today's globalized business environment, proficiency in English has become a crucial skill for success in the hospitality industry, especially in the Food and Beverage (F&B) department. To ensure our team members are well-prepared to serve an international clientele and enhance the overall dining experience, it is imperative to implement an effective English training program. This proposed training plan outlines the objectives, methods, and evaluation criteria for a comprehensive English language training program tailored for the F&B department. **II. Training Objectives**1. Enhance basic communication skills in English for day-to-day interactions with guests.2. Improve understanding of industry-specific vocabulary and terminology.3. Foster confidence in speaking English, especially in handling customer complaints and requests.4. Raise awareness of cultural differences and their impact oncommunication. 5. Equip staff with the ability to provide personalized service in English.**III. Training Methods**1. **Interactive Classes:** Conduct regular classes focusing on basic conversational English, industry-specific vocabulary, and cultural sensitivity. Encourage active participation through role-playing, group discussions, and speaking activities.2. **Practical Application:**Integrate English language skills into daily work routines. This could include practicing greetings, taking orders, and handling customer service scenarios in English. 3.**Cultural Immersion:** Introduce staff to different cultures and their communication styles through workshops, cultural exchanges, and guest speaker sessions. 4. **Online Resources:** Provide access to online learning platforms and materials to support independent study and continuous improvement. 5. **Regular Assessments:** Conduct periodic assessments to track progress and identify areas of improvement. This could include written tests, speaking exercises, and simulations.**IV. Evaluation Criteria**1. **Improvement in Language Skills:** Measure progress in English proficiency through regular language assessments.2. **Application of Vocabulary:** Evaluate how effectively staff use industry-specific vocabulary in real-world scenarios.3. **Customer Feedback:** Gather feedback from customers to assess the quality of service delivered in English.4. **Confidence Level:** Assess staff confidencein speaking English through observations and self-evaluations. 5. **Cultural Awareness:** Evaluate staff's understanding and respect for cultural differences in communication.**V. Conclusion**Implementing a targeted English training program forthe F&B department is crucial for enhancing the overall quality of service and guest satisfaction. By focusing on communication skills, industry vocabulary, cultural sensitivity, and practical application, this training plan aims to equip our team members with the necessary tools to excel in an increasingly globalized industry. Regular assessments and evaluations will ensure continuous improvement and the achievement of our training objectives.**餐饮部英语培训提升计划****一、引言**在当今全球化的商业环境中，英语熟练度已成为餐饮行业成功的关键技能，特别是在餐饮部。
餐饮部英语培训内容
餐饮部英语培训内容角色: 男服务生waiter['wet?] 女服务生waitress['wetr?s] 主管supervisor[,sup?'va?z?] 部门经理division[d?'v???n] manager水果：菠萝pineapple ['pa?n,?p!] 西瓜watermelon 香蕉banana 橙子orange 苹果apple 柠檬lemon 梨pear [p?r] 葡萄grape[grep] 芒果mango食物：龙虾lobster ['lɑbst?] 肉meat 牛肉beef 羊肉mutton['m?tn] 鸭duck 鱼fish鲍鱼abalone[,?b?'lon?] 排骨rib[r?b] 河虾shrimp [?r?mp] 海鲜seafood 鱼翅a shark's fin 鸡chicken 米饭rice 土豆potato 花生peanut 卷心菜cabbage酒水：果汁juice 矿水mineral ['m?n?r?l] water 啤酒beer 汽水soda water 茶tea 咖啡coffee 汤soup 红酒red wine餐具：筷子chopsticks ['t?ɑp,st?ks] 餐巾纸napkin['n?pk?n] paper 牙签toothpick 小毛巾hand towel 烟灰缸ashtray['??,tre] 叉子fork 刀knife 盘子dish 调羹spoon[spun] 碗bowl 火柴match 杯子cup其他：洗手间a toilet 预定reservation 小费tips 免费free of charge 服务费a service charge 送餐Room service短语早上好good morning 中午好good afternoon 晚上好good evening 祝您用餐愉快have a good meal 欢迎来到餐厅welcome to our restaurant 祝您过得愉快have a good time 您需要什么？what would you like，sir？走好watch your step 这是账单请签字here is the bill please sign it 您有预定吗？do you have a reservation？我能为您点菜吗？may i take your order now？。
餐厅英文培训
情景对话
1）预订 Take reservation
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C : Hampton by Hilton Qilihe Bridge Lanzhou. May I help you ? 兰州七里河大桥希尔顿欢朋酒店。有什么可以帮您？ G : Yes , I’d like to reserve a table by the window , please. 是的，我想订一个靠窗的桌位。 C : For what time , sir ? 先生，订什么时候？ G : Around 7:00pm this evening . 今晚七点左右。
6.这张台怎么样？ How about this table? 7.先生，这是菜单。 Here is the menu, sir. 8.先生，现在可以点菜了吗？
May I take your order now, sir?
9.您喜欢哪种口味？ Which flavor would you prefer? 10.您喝点什么？ What would you like for a drink? 11.您喜欢什么牌子的啤酒？ Which brand of beer would you like?
10）服务词汇 Service vocabulary
Reservation: 预订 Restaurant: 餐厅 Booking: 预订 Party: 聚会
Menu: 菜单
Flavor: 味道 Bill: 账单 Cash: 现金 Change: 零钱
Order: 订单
Brand:品牌 Invoice: 发票 Credit card:信用卡 No smoking: 禁止吸烟
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餐饮英语培训大纲
Hotel English(1) Please wait a moment ,we’ll clean the table for you and set thetable quickly. You can take some food from buffet counter first. 请稍等片刻，我们将尽快清理桌面并为您摆好餐台，您可先到自助餐取一些食品。
(2) Would you like some drink while your waiting or before dinner? 您在等待时是否来点饮料？(3) Do you mind another guest shares this table with you ?您介意另一位客人和您共用此桌吗？(4) Would you like buffet or A la Carte，May I show you the buffetfirst,if you dislike ,you can take A la carte.你喜欢自助餐或零点，我可以带你先看一下自助餐吗？如你不喜欢，你可零点。
(5) Please take care of your baggage/valuables!请看好自己的行李/贵重物品！(6) What kind of dressing<sauce>would you like serve with yoursalad<steask>?你喜欢什么的汁酱配沙律/牛扒？(7) It’ll take you about 20 minutes to deliver your food to your room.大约20分钟左右，我们将您的食品（菜肴）送到您的房间？(8) How about this Australian wine?Many guests give a highcomments on this one.试一下澳洲葡萄酒怎么样？许多人对此评价很高！(9) I think you order too much for you both, I suggest reduce onemain dish.我想你们两个人点的菜太多了，我建议取消一个主菜。
酒店餐饮基本英语培训
十二、结帐 1、This is your bill, thank you very much. 2、Sign your name and room number, please. 3、Would you like one check or separate? 4、Here’s your change.
五、上饮品 Excuse me, sir/madam, here is your …..
六、点菜 1、May I take your order now? sir/madam. 2、How would you like steak/Lamb chop? How about your steak? 一二成 Rare 三四成 medium rare 五成 medium 七八成 medium well 全熟 well done
三、递菜单、酒水单 This is our menu and drink list ,sir/madam.
四、问饮品 1、Excuse me, sir/madam, would you like something to drinke? 2、we have ……..which one would you like?
七、重复点单 Excuse me, sir/madam, you ordered … Would you like anything else?
八、服务面包 What kind of bread would you like? soft bread/hard bread…。
九、上菜 Here is your soup/salad/steak…… enjoy your meal, please。
西兰花 broccoli
蔬 菜
胡萝卜 carrot
西餐厅英语单词培训
西餐厅英语单词培训西餐厅是一个提供西式菜肴的餐厅，通常采用西方餐饮方式和服务流程。
在西餐厅工作，对英语单词的掌握至关重要，因为英语是国际通用语言，能有效地与顾客交流，并顺利完成工作任务。
因此，西餐厅英语单词培训就显得尤为重要。
为什么需要英语单词培训在西餐厅工作需要与不同国籍的顾客交流，融入外国餐饮文化。
掌握英语单词可以更好地理解菜单、服务流程，并在工作中准确表达。
通过英语单词培训，员工可以提高沟通能力，增强服务质量，提升公司形象。
英语单词培训内容1.食材名词：学习各种食材的英文单词，如beef（牛肉）、chicken（鸡肉）、vegetables（蔬菜）等。
2.菜单术语：掌握菜单上常见的英文单词，如appetizer（开胃菜）、main course（主菜）、dessert（甜点）等。
3.服务用语：学习服务中常用的英文用语，如May Itake your order?（我可以为您点菜吗？）、Anything else?（还有别的吗？）等。
4.常用短语：掌握与顾客交流时常用的英文短语，如Thank you for dining with us!（感谢光临！）、Enjoy your meal!（用餐愉快！）等。
英语单词培训方法1.课堂培训：通过专业的培训师进行课堂授课，侧重于单词的发音、拼写和运用。
2.情境模拟：设置真实的工作场景让员工进行模拟对话练习，提升实际应用能力。
3.自主学习：鼓励员工利用休闲时间阅读英语菜谱、英文学习资料，扩展词汇量。
4.定期测试：设立英语水平考核，激励员工学习，及时发现和解决问题。
员工受益和公司收益1.提升服务质量：员工掌握英语单词后，可以更准确地理解顾客需求，提供更专业、贴心的服务。
2.促进团队合作：团队成员之间若能使用共同的语言，沟通效率会大大提升，有助于团队协作。
3.增加客户满意度：员工用流利的英语提供服务，可以提升顾客体验，让顾客更满意，促进再次光顾。
4.提升餐厅形象：一流的服务和良好的沟通能力可以塑造出餐厅良好的形象，吸引更多顾客。
《餐厅英语培训》课件
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apologize for any inconvenience and offer a drink while
the table is being prepared
Ordering process
Taking orders
Placing the order
present the menu, take orders, and clarify any special requests or dietary restrictions
PPT courseware for restaurant English training
目录
• Common English vocabulary used in restaurants
• Common presence patterns in residences
• Restaurant service process
Expressions of preferences
This pattern is used to communicate specific preferences or requests Example: "I prefer my coffee black with no sugar, thank you."
Bill
A detailed list of expenses provided by the restaurant to guests.
Tip
Tip, an additional fee given by a customer to a restaurant waiter as a sign of recognition and gratitude for the quality of service.
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培训题目：英语简单单词(肉类)
培训目的:通过学习，使员工能与外宾做简单的交流并为其服务
培训标准:通过学习，使员工能与外宾做简单的交流
培训器材:培训资料、白板、笔、投影仪.
Method
培训方式
培训步骤
时间
1．介绍课堂
2.课堂内容
培训资料
4.总结
本课时长45分钟，通过讲授，使每位员工学习一定的英语用语。对常用英语做简单的学习。
Beef 牛肉 shredded meat 肉丝
Rana cream 雪蛤
goose’s web 鹅亦
Pork 猪肉 mutton 羊肉
Black chicken 竹丝鸡
goose’s 火鸡
Partridge 鹌鹑
sucking pig 乳猪
Sausage 香肠
pigeon 鸽子
Snake 蛇
sweet—sour pock 咕噜肉
Bacon 咸肉
goose 鹅
Pork tripe 猪肚
对单词提问总结
5分钟
30分钟
10分钟