SXM----BEC中级口语考试2013-3-16
商务英语(BEC)中级考试口试
商务英语(BEC)中级考试口试Introductionⅰ、Why take BEC exams?strong growthrigorous quality controlwide suitabilitywide business contextvalue for study and business careerinternational recognition for work and studyⅱ、What is International Business English? 什么是国际商务英语?国际商务英语，指的是人们从事国际商务活动中所使用的具有行业特征的英语，这些行业包括：国际贸易、国际金融、国际会计、国际运输、国际商法、保险、银行、经济、营销、物流、企业管理、商业效劳等。
由此看来，商务英语不是一种独立的语言，它仍然是英语，是在国际商务背景下使用的英语。
ⅲ、How to learn International Business English? 怎样学习国际商务英语?掌握一定的商务英语词汇、短语和句型。
(1) 词汇方面merciale.g. The TV show was interrupted by too many mercials.prospecte.g. He called on some prospects but failed to make a sale.makee.g. These products are of Chinese make.The factory manufactured five makes of tractors.(2) 短语方面soft selling hard sellingSome sales people adopt a direct ‘hard sell’ approach, while others use a more indirect ‘soft sell’ approach.have a bad yearThe corporation is having a bad year and it will probably be necessary to dismiss a few office staff.break into/perate the marketThere is chance that we’ll manage to break into the UK market(3) 句型方面I am writing to you concerning… You can’t miss it. I can’t agree more. It may have slipped your mind, but… You can alw ays reach me at the number… We would very much appreciate it if you could… I noted with interest your advertisement for… Yes, that’s true, but on the other hand… That’s exactly what I think. Maybe, but don’t you think…? You are wanted on the phone. As requ ested, we enclose for your attention…(4) 旧词“新义“honoure.g, All credit cards honoured here. The bank honoured this cheque.covere.g. I have got myself covered against fire.royaltye.g. Besides copyright, the writer got a 10 percent royalty on sales. The technology transfer fee shall be paid in royalties.(5) 同义词、近义词、相似词的辨析。
BEC中级口语资料
BEC中级口语资料bec中级口语考试BEC口试分为三个部分。
第一部分是考生和考官之间的交流，重点是个人情况、学习和工作、兴趣和爱好。
这一部分必须做好充分准备，但不会比普通的工作面试更难，而且通常不会涉及商业知识。
主要困难在于第二和第三部分。
第二部分要求候选人就一个商业话题发表一分钟的演讲，而第三部分，两名候选人讨论一个商业话题。
这两部分要求很高，第二部分的准备时间只有一分钟。
第三部分是30秒。
根据BEC口语问题的范围，它可以分为多个问题：职业发展、人事、营销、商务沟通、信息管理、物流、财务、公司发展、项目管理、质量控制、竞争、健康与安全、战略规划、生产管理、国际商务、运输、，商业文化和道德。
对于各个领域的经典试题，我们必须对大量范文进行详细分析，总结出最常用的话题和理由，认识到在不同场合改变陈述的重要性，克服考生普遍理解试题却无话可说的尴尬。
BEC口试不能是即兴的。
英语口语在通常的反复练习中逐渐提高。
如果你想在口语考试中取得好成绩，你必须在考试前找一个搭档一起练习口语。
这样，我们就可以指出彼此的缺点，共同提高，事半功倍。
在同龄人面前试讲也可以克服心理紧张，提高考试效率1当你需要自信的时候。
练习时，你必须把流利置于语法之上，不要因为语法错误而害怕说话。
对于英语口语来说，第一件事就是流畅地表达想法。
语法或句型的缺陷可以在实践中逐步纠正。
此外，考试不能过于依赖同龄人，每个考生都必须具有主动性和独立性。
有时候，同伴的提示和帮助是有用的，但每个人都应该努力主导对话，快速、积极地回答问题。
此外，我们应该努力背诵一些实用的口语句子，定期做一些口语测试模拟题。
这些问题可以在网上收集或在书店购买。
使用更自然、更真实的英语口语。
语言的丰富和口语化不是一天的工作，但我们也应该总结规律。
使用一些语气词，比如“好吗？”反义词疑问句可以使语言更自然。
一些口语短语，如“在蛋糕上打球，像热蛋糕一样销售，大肆宣传，shelfsitter”，也可以为对话增添色彩。
bec中级口试真题
BEC中级口试全真试题Part Ⅱis important when planning a presentation?Finding out about the audience Researching the topicis important when aiming to improve customer service?Staff Training Customer Satisfaction Surveysis important when managing a project?Encouraging Teamwork Keeping to scheduleis important when motivating staff?Financial benefits Career development Opportunitiesis important when dealing with competition?Pricing policies Advertising strategiesis important when planning health and safety training?Selecting topics Selecting staff to attend7:What is important when choosing new office equipment?Prices and discounts Brand namesis important when entertaining foreign business clients?Venue for entertainment Cultural Differencesis important when aiming to reach new markets?Market research Advertisingis important when choosing a management training course to attend? Program Contents Length of courseis important when relocating a business?Local workforce available Location of siteis important when advertising a new product?Target markets Choice of mediais important when starting a new job?Knowledge of company procedures Help from company staffis important when selecting staff for marketing trips abroad? Position in the company Previous experience of other countriesis important when aiming to reduce production costs? Efficiency of production line Cost of raw materialsis important when choosing people to work in teams?Variety of experience Personal qualitiesis important when dealing with a heavy workload?Time management Sharing tasksis important when developing new products?Market research Pricingis important when being interviewed for a job?Information about the company Personal appearanceis important when exhibiting at a trade fair?Quality of display Staff selectedis important when introducing a reward system for staff? Purpose of the reward system Types of reward offeredis important when entertaining clients?Types of activities Costis important when choosing retail premises to rent?Location Length of contractis important when deciding on packaging for products?Image Production processis important when selecting staff for promotion?Attitude to work Current performanceis important when considering a career change?Future study or training Opportunities for future promotion is important when planning an advertising campaign?Market research Selecting appropriate mediais important when choosing transport for a business trip? Convenience Cost-effectivenessis important when aiming for promotion?Quality of performance Company loyaltyis important when exporting goods or services for the first time?Personal Contacts Professional adviceis important when dealing with complaints from clients?Offering an apology Suggesting a solution to the problemis important when setting prices for new products?Production costs Competitors’ pricesis important when aiming to reduce staff turnover?Financial incentives Career structure33. What is important when planning the layout of a new store?Attractiveness Security of goodsis important when choosing a new sales agent?Experience of agent Number of contacts35 What is important when monitoring the quality of service provided? Feedback from customers Checking sales figures36: What is important when…?selecting applicants for a job work experience personal qualities37: What is important when…?choosing a new supplier price and discounts reputation38: What is important when…?aiming to improve production quality up-to-date equipment staff training39: what is important when…?preparing for a job interview studying the job advertisement finding out about the company40: what is important when…?deciding whether to attend a conference venue speakers41: What is important when…?developing new products market research costs involvedBEC中级口试全真试题 Part III1. Program for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme. Discuss the situation together, and decide:--- what should be covered by the training programme--- how else new staff can be helped to settle into their jobs as quickly as possible 2 Company Dress CodeYour Managing Director is unhappy with the general standard of dress among staff. You have been asked to make recommendations about introducing a dress code or company uniform.Discuss the situation together, and decide:---what the advantages and disadvantages of having a company uniform would be --- what kind of dress code would be appropriate for staff in different types of jobs3 Staff TrainingYour company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organise this.Discuss the situation together, and decide:--- what information you will need to provide for the agency---what kinds of questions you will need to ask the agency4. Company VideoThe manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video.---Discuss the situation together, and decide:--- which departments and activities in the company should be included in the video ---which company personnel should appear in the video5. Business Magazine ArticleAn international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for.You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide:--- what kinds of information should be included in the article--- how this article could benefit your company6. Opening a Branch AbroadThe retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.Discuss the situation together, and decide:--- what staffing arrangements might be necessary for the new branch--- which information about premises in that country it would be useful to find out about7. Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:--- what kinds of activities would be suitable for the visit--- what information it would be useful to know about the clients before finalizing the program8. Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme.Discuss the situation together, and decide:--- what kinds of work experience the company might offer--- how the participants should be selected9. English Language TrainingYour company is planning to offer 30 hours of English language training toemployees.You have been asked to help with the planning and organization of the training. Discuss the situation together, and decide:--- how to encourage employees to take part in the training--- what kind of schedule would be suitable for the training10. TeamworkYour company is sending a small group of employees away together for three days to encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together, and decide:--- what practical arrangements the company needs to make before the trip--- what work and leisure activities would be suitable for the groupBusiness TripYour company is attending a trade fair in a foreign country for the first time. You have been asked to help with the preparations for the trip.Discuss the situation together, and decide:---what travel and accommodation arrangements you will need to make before the trip---which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip12. (For three candidates) Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:--- what kinds of activities would be suitable for the visit--- which members of staff should accompany the visitors--- what information it would be useful to know about the clients before finalizing the programme13. For three candidates Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme.Discuss the situation together, and decide:--- what kinds of work experience the company could offer . how the participants should be selected--- what feedback and evaluation should take place after the programme has finished14 For three candidates English Language TrainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training. Discuss the situation together, and decide:--- which staff would benefit most from English language training . how to encourage employees to take part in the training---what kind of schedule would be suitable for the training15 For three candidates TeamworkYour company is sending a small group of employees away together for three daysto encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together and decide:--- what practical arrangements the company needs to make before the trip--- which work and leisure activities would be suitable for the group--- how to evaluate the success of the tripBEC中级模拟口试试题Stage OneInterlocutor: Good morning. My name is John Smith, and this is my colleague, Mary Clinton. And your names are Li Hua and Wang Wei?Li: Yeah Wang: YeahInterlocutor:Thank you. Now, first of all, we'd like to know something about eachof you. Mr. Li, can you tell me about yourself?Li: My pleasure. As you know, my name is Li Hua. I'm from Jiangsu province. I'mnow studying in Suzhou University. And I'm majoring in international tradethere.Interlocutor:Thank you. Mr Li. Now Mr. Wang, can you tell me about your ambitions?Wang: Yes. I am now a student with Suzhou University majoring in business administration. I hope I can get my MBA and join a world-famous multinational company. And after I have had enough experience, I am going to start a companyof my own.Interlocutor:Thank you, Mr. Wang. And Mr. Li, could you tell me about yourambitions?Li:A big question for me indeed. I've never thought about it, but I bet I'll worktowards a CEO of a big multinational corporation. That's my goal in life. And that'swhy I am spending so much time on English, business English in particular.Interlocutor:Mr. Li, you said you're spending a lot of time on business English.Do you think business English is difficult to learn?Li:Not exactly, though it may be difficult at the initial stage. The thing is thatyou need to have some business knowledge before you start to learn businessEnglish.Interlocutor:How about you, Mr. Wang? Is it difficult for you?Wang:Not really. You know, I like English very much, and my major is business administration. So I have always found business English very interesting.Stage TwoThe importance of having a good CVWell, in my opinion, you can never underestimate the importance of having a goodCV. In themajority of cases, your CV is the employer's first impression of you,your first chance to impress your potential employer, let's say. It is the essential illustration of your suitability for the job, showing how your skills and experience match your employer's requirements.But more than that, it shows your ability to summarize, prioritize and presentinformation effectively, essential skills in today's job market. It also shows your linguistic and communicative abilities.Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good CV is still the single most important part of any application.Stage ThreeTime ManagementYour company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improvingthe situation.Discuss, and decide together:------why poor time management can become a major problem in companies------what procedures could be adopted to ensure that time is managed effectively. Zhang:Hi, Ms Wang, you know, our company is sort of out of control these days. Don't you think so?Wang:Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot to do with poor time management.Zhang:You mean poor time management has caused all these problems. Why? Wang:When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks. They do not have a definite idea of when they should complete a certain task. And …Zhang:And I think they often neglect the ordering of priorities. I mean certain tasks need our prior attention. But in our company every task is treated on an equal basis, even if it is a very urgent task.Wang:That's the point. So time should be planned according to the importance of the tasks we need to deal with.Zhang:So what do you think we can do so that time is managed effectively here in our company?Wang:You mean what procedures we can adopt?Zhang: Sure. That's what our boss is asking us to do. Right?Wang:Right. I think we've got a lot to do. First, we should make all the staff members realize how important effective time management is to our company. Zhang:Yes, I think we can give them instruction in time management, especially those in supervisory positions.Wang: Right, perhaps we can run a few training programs for them. If need, we may invite some experts from outside to help us.Zhang:Another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not. Wang:Yes, that's a good idea. And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to. In this way,we can make sure that important tasks are dealt with first. Zhang: Good idea. So to sum up, our company should run a few training programs, and every staff member should write a job description of their own.Wang: And rules should be made as to what kind of job should be given priority to.。
BEC中级口语考试简介
---- 接受或拒绝建议；
---- 表达需求。
3）制定计划与安排工作
---- 商务会议日程和议程安排；
---- 商务旅行，包括预订机/车票和房间，订餐结帐，旅行咨询等。
第五页，共70页。
BEC中级口语考试的评分标准
BEC中级口语考试的评分包括两部分：一位考官根据考生的整 体表现给出总体印象分（0---5分），另一位主考官根据语法词 汇，话语组织，发音，互动交际四方面给出单项分（0---5分） ：
高级 ----- 能够对非本人工作领域的话题提问。
----- 能够充分有效地论述本人的情况，能够证明某项服务的必要性，并进行准确陈述。
----- 能够在讨论中有力地论述或反对某种假设场景，又足够的语言能力来谈论与本人工 作相关的话题。
第四页，共70页。
考察内容
BEC口语考试主要考查考生用英语进行商务交往的能力。商务交往的主要范围有:
第七页，共70页。
Part ⅡMini-Presentation ( about 6 minutes)
In this part each candidate is asked to choose one from three business topics ( A, B, C) and give a short talk on it for about one minute. Candidates have one minute to prepare. After that, they have to answer a question their partner asks about their talk.
根据考官提供的信息卡上 的商务场景，考生彼此交 换看法。
bec中级考试口语考试
BEC中级口语考试是指剑桥商务英语考试（BEC）中的口语部分考试，主要考察考生的商务英语口语交际能力。
BEC中级口语考试一般分为两个部分：个人陈述和对话。
个人陈述部分要求考生根据给定的题目进行3分钟左右的演讲，内容涉及到商务领域的各个方面，例如市场营销、人力资源管理、财务管理等。
考生需要清晰地表达自己的观点和想法，并使用恰当的商务用语和表达方式。
对话部分要求考生与其他考生或考官进行对话，对话内容涉及到商务场景下的各种情境，例如商务会议、商务谈判、商务旅行等。
考生需要在对话中展示出自己的商务英语口语交际能力，包括听懂问题、回答问题、提问、表达意见等。
BEC中级口语考试的评分标准主要包括以下几个方面：语言能力、内容、连贯性和流利度。
考生需要在考试中展现出自己的语言能力和商务英语知识，同时注意语言的准确性、连贯性和流利度，使自己的口语表达更加自然和流畅。
为了备考BEC中级口语考试，考生需要多进行口语练习，积累商务英语词汇和表达方式，提高自己的语言表达能力和商务英语应用能力。
同时，考生还可以通过模拟考试和听录音来熟悉考试形式和题型，提高自己的应试能力。
bec中级考试口语真题答案解析
bec中级考试口语真题答案解析BEC中级考试口语真题答案解析BEC中级考试是商务英语证书（Business English Certificate）考试的中级等级。
这个考试主要是针对那些有一定商务英语交流经验和能力的人群，以测试他们在商务环境中运用英语的能力。
其中，口语部分是考生们最容易感到压力的一部分，因为它要求考生能够在有限的时间内运用流利的英语进行口头表达。
一、考试介绍BEC中级考试口语部分共分为四个部分，涵盖了不同的商务场景和沟通技巧。
考生需要在限定的时间内，回答考官的问题或者与考官进行对话，展示自己的商务英语能力。
二、真题解析下面我们以一道典型的BEC中级口语真题为例，对其答案进行解析。
【题目】"Tell me about a time when you had to negotiate with a difficult client or colleague, and how you managed to reach a successful outcome."【解析】这道题目要求考生谈论一次与困难的客户或同事进行协商的经历，并且重点关注如何达到成功的结果。
在这个题目中，考官想要了解考生的协商和解决问题的能力。
在回答问题时，考生可以按照以下结构进行组织：1. 引言：简要介绍与困难的客户或同事进行协商的背景和重要性；2. 描述具体情况：描述与困难的客户或同事进行协商的过程，并指出遇到的问题和困难；3. 解决问题的方法：阐明采取了什么措施来解决问题，并提供相关的例子或证据支持；4. 结果和总结：描述达到的成功结果，并总结这次经历对个人成长和商务能力的影响。
【范例回答】"In my previous job as a sales representative, I had an experience negotiating with a difficult client. The client was unhappy with our services and threatened to cancel our contract if we couldn't resolve the issues promptly. It was a crucial situation for our company as this client accountedfor a significant portion of our revenue.To tackle this problem, I first scheduled a meeting with the client to understand their concerns in detail. During the meeting, I listened attentively to their complaints and grievances, making sure they felt heard and understood. I then assured the client that we acknowledged theirdissatisfaction and were committed to finding a solution.After the meeting, I assembled a team consisting of representatives from different departments - sales, customer service, and tech support. We conducted a thorough review of the client's concerns and identified areas where we could make improvements. I then scheduled a follow-up meeting with the client to present our proposed solutions.During the follow-up meeting, I confidently presented our proposed modifications and enhancements to our services.I provided specific examples and evidence to support our suggestions and cited similar successful cases with other clients. I emphasized how these changes could address the client's pain points and improve their overall satisfaction.Ultimately, our efforts paid off, and we were able to reach a successful outcome. The client appreciated our dedication to resolving their issues and agreed to continue the contract. We also implemented the proposed changes promptly, which resulted in increased client satisfaction and improved our overall service quality.This experience taught me the importance of effective communication, active listening, and collaboration in resolving difficult situations. It also highlighted the significance of taking a proactive approach to addressclients' concerns promptly. I have since applied the lessons learned from this experience in my subsequent roles within the business field."【结论】通过对这道BEC中级考试口语真题的解析，我们可以看出，合理的组织结构和清晰的思路对于回答问题至关重要。
bec中级口试真题
BEC中级口试全真试题Part Ⅱis important when planning a presentation？Finding out about the audience Researching the topicis important when aiming to improve customer service？Staff Training Customer Satisfaction Surveysis important when managing a project？Encouraging Teamwork Keeping to scheduleis important when motivating staff？Financial benefits Career development Opportunitiesis important when dealing with competition？Pricing policies Advertising strategiesis important when planning health and safety training？Selecting topics Selecting staff to attend7:What is important when choosing new office equipment？Prices and discounts Brand namesis important when entertaining foreign business clients？Venue for entertainment Cultural Differencesis important when aiming to reach new markets？Market research Advertisingis important when choosing a management training course to attend？Program Contents Length of courseis important when relocating a business？Local workforce available Location of siteis important when advertising a new product？Target markets Choice of mediais important when starting a new job？Knowledge of company procedures Help from company staffis important when selecting staff for marketing trips abroad？Position in the company Previous experience of other countriesis important when aiming to reduce production costs？Efficiency of production line Cost of raw materialsis important when choosing people to work in teams？Variety of experience Personal qualitiesis important when dealing with a heavy workload？Time management Sharing tasksis important when developing new products？Market research Pricingis important when being interviewed for a job？Information about the company Personal appearanceis important when exhibiting at a trade fair？Quality of display Staff selectedis important when introducing a reward system for staff？Purpose of the reward system Types of reward offeredis important when entertaining clients？Types of activities Costis important when choosing retail premises to rent？Location Length of contractis important when deciding on packaging for products？Image Production processis important when selecting staff for promotion？Attitude to work Current performanceis important when considering a career change？Future study or training Opportunities for future promotion is important when planning an advertising campaign？Market research Selecting appropriate mediais important when choosing transport for a business trip？Convenience Cost-effectivenessis important when aiming for promotion？Quality of performance Company loyaltyis important when exporting goods or services for the first time？Personal Contacts Professional adviceis important when dealing with complaints from clients？Offering an apology Suggesting a solution to the problemis important when setting prices for new products？Production costs Competitors’ pricesis important when aiming to reduce staff turnover？Financial incentives Career structure33. What is important when planning the layout of a new store？Attractiveness Security of goodsis important when choosing a new sales agent？Experience of agent Number of contacts35 What is important when monitoring the quality of service provided？Feedback from customers Checking sales figures36: What is important when…？selecting applicants for a job work experience personal qualities 37: What is important when…？choosing a new supplier price and discounts reputation38: What is important when…？aiming to improve production quality up-to-date equipment staff training39: what is important when…？preparing for a job interview studying the job advertisement finding out about the company40: what is important when…？deciding whether to attend a conference venue speakers41: What is important when…？developing new products market research costs involvedBEC中级口试全真试题Part III1. Program for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.Discuss the situation together, and decide:--- what should be covered by the training programme--- how else new staff can be helped to settle into their jobs as quickly as possible2 Company Dress CodeYour Managing Director is unhappy with the general standard of dress among staff.You have been asked to make recommendations about introducing a dress code or company uniform.Discuss the situation together, and decide:---what the advantages and disadvantages of having a company uniform would be--- what kind of dress code would be appropriate for staff in different types of jobs3 Staff TrainingYour company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organise this.Discuss the situation together, and decide:--- what information you will need to provide for the agency---what kinds of questions you will need to ask the agency4. Company VideoThe manufacturing company you work for is planning to make a video to show to potential customers and investors. You have been asked to help with planning the video.---Discuss the situation together, and decide:--- which departments and activities in the company should be included in thevideo---which company personnel should appear in the video5. Business Magazine ArticleAn international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for. You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide:--- what kinds of information should be included in the article--- how this article could benefit your company6. Opening a Branch AbroadThe retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.Discuss the situation together, and decide:--- what staffing arrangements might be necessary for the new branch--- which information about premises in that country it would be useful to find out about7. Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:--- what kinds of activities would be suitable for the visit--- what information it would be useful to know about the clients before finalizing the program8. Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme.--- what kinds of work experience the company might offer--- how the participants should be selected9. English Language TrainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:--- how to encourage employees to take part in the training--- what kind of schedule would be suitable for the training10. TeamworkYour company is sending a small group of employees away together for three days to encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together, and decide:--- what practical arrangements the company needs to make before the trip --- what work and leisure activities would be suitable for the group Business TripYour company is attending a trade fair in a foreign country for the first time. You have been asked to help with the preparations for the trip.Discuss the situation together, and decide:---what travel and accommodation arrangements you will need to make before the trip---which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip12. (For three candidates) Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days, including one non-working day.You have been asked to plan a programme for the visit.--- what kinds of activities would be suitable for the visit--- which members of staff should accompany the visitors--- what information it would be useful to know about the clients before finalizing the programme13. For three candidates Work Experience ProgrammeThe manufacturing company you work for has decided to offer a two-week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme. Discuss the situation together, and decide:--- what kinds of work experience the company could offer . how the participants should be selected--- what feedback and evaluation should take place after the programme has finished14 For three candidates English Language TrainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:--- which staff would benefit most from English language training . how to encourage employees to take part in the training---what kind of schedule would be suitable for the training15 For three candidates TeamworkYour company is sending a small group of employees away together for three days to encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together and decide:--- what practical arrangements the company needs to make before the trip--- which work and leisure activities would be suitable for the group--- how to evaluate the success of the tripBEC中级模拟口试试题Stage OneInterlocutor: Good morning. My name is John Smith, and this is my colleague, Mary Clinton. And your names are Li Hua and Wang WeiLi: Yeah Wang: YeahInterlocutor: Thank you. Now, first of all, we'd like to know something about each of you. Mr. Li, can you tell me about yourselfLi: My pleasure. As you know, my name is Li Hua. I'm from Jiangsu province. I'm now studying in Suzhou University. And I'm majoring in international trade there.Interlocutor:Thank you. Mr Li. Now Mr. Wang, can you tell me about your ambitionsWang: Yes. I am now a student with Suzhou University majoring in business administration. I hope I can get my MBA and join a world-famous multinational company. And after I have had enough experience, I am going to start a company of my own.Interlocutor:Thank you, Mr. Wang. And Mr. Li, could you tell me about your ambitionsLi: A big question for me indeed. I've never thought about it, but I bet I'll work towards a CEO of a big multinational corporation. That's my goal in life. And that's why I am spending so much time on English, business English in particular.Interlocutor:Mr. Li, you said you're spending a lot of time on business English. Do you think business English is difficult to learnLi:Not exactly, though it may be difficult at the initial stage. The thing is that you need to have some business knowledge before you start to learn business English.Interlocutor:How about you, Mr. Wang Is it difficult for youWang:Not really. You know, I like English very much, and my major is business administration. So I have always found business English very interesting.Stage TwoThe importance of having a good CVWell, in my opinion, you can never underestimate the importance of having a good CV. In themajority of cases, your CV is the employer's first impression of you, your first chance to impress your potential employer, let's say. It is the essential illustration of your suitability for the job, showing how your skills and experience match your employer's requirements.But more than that, it shows your ability to summarize, prioritize and present information effectively, essential skills in today's job market. It also shows your linguistic and communicative abilities.Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good CV is still the single most important part of any application.Stage ThreeTime ManagementYour company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improvingthe situation.Discuss, and decide together:------why poor time management can become a major problem in companies ------what procedures could be adopted to ensure that time is managed effectively.Zhang:Hi, Ms Wang, you know, our company is sort of out of control these days. Don't you think soWang:Yeah. Everything seems to be in disorder here in our company. And that obviously has a lot to do with poor time management.Zhang:You mean poor time management has caused all these problems.WhyWang: When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks. They do not have a definite idea of when they should complete a certain task. And …Zhang:And I think they often neglect the ordering of priorities. I mean certain tasks need our prior attention. But in our company every task is treated on an equal basis, even if it is a very urgent task. Wang:That's the point. So time should be planned according to the importance of the tasks we need to deal with.Zhang:So what do you think we can do so that time is managed effectively here in our companyWang:You mean what procedures we can adoptZhang: Sure. That's what our boss is asking us to do. RightWang:Right. I think we've got a lot to do. First, we should make all the staff members realize how important effective time management is to our company.Zhang:Yes, I think we can give them instruction in time management, especially those in supervisory positions.Wang: Right, perhaps we can run a few training programs for them. If need, we may invite some experts from outside to help us.Zhang:Another thing we can do is to make all the managers, or even every staff member, come up with a job description of their own. In this way, they can be pretty sure about what they are responsible for and what they are not.Wang: Yes, that's a good idea. And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to. In this way,we can make sure that important tasks are dealt with first.Zhang: Good idea. So to sum up, our company should run a few training programs, and every staff member should write a job description of theirown.Wang: And rules should be made as to what kind of job should be given priority to.。
bec中级口语考题及参
BEC中级口语考试考题及参考答案（1）如何利用本样题提高综合口语表达水平？综合口语表达水平指：表达内容的针对性及准确性、思维的快速反应、清晰的表达条理、措词的准确性及地道的固定表达法、地道的英语句型、正确的语法及标准的语音语调等，对于BEC口语而言，还要求互动的默契。
学员在使用本材料（部分内容为初级考题）时，应该认真做到以下几点：1．先只看问题，之后马上对表达内容进行思考及对表达内容进行组织，然后进行表达，之后再对照参考答案，以此不断进行修正。
在此过程中，对自己偏差的内容应该进行反思，尽快找出产生错误及偏差的原因。
2．对参考答案的可以套用的短语、句子，尤其是搭配表达法务必要熟练掌握（搭配表达法指动宾搭配、形容词修饰名次及副词修饰动词、形容词和副词）。
3．在明白的基础上，希望同学们不间断地练习。
1Sample TestPart One: InterviewInterlocutor's Questions(1) Does your job involve a lot of team work? (Why? /Why not?)(2) How important is having complementary skills in a team? (Why?)(3) Are you easy to work with? (Why?)(4) What kind of activities are conducive to team building?Suggested Answers(1) Yes, it does. I work in a marketing team. All the way from marketresearch to product promotion and sales, we work closely together.(Not much. I am an administrator. Most of the time I work alone, keeping files, answering mail and writing reports. )(2) It's important in that each member will make his unique contributionand put the team in a stronger position.(3) Yes, I am. I am helpful, flexible and always do my share of the work.(4) Relay races, sports games like football, basketball, or singingcompetition against other teams.Part Two: Mini-presentationWhat is important when building team spirit?●Attitudes●Team building games and activities●SeminarsSuggested AnswerI think all the three things are important when we build teamspirit.The first thing is attitudes. Ask what attitudes you want theteam to have and start developing them.The second thing is: what games and activities are conducive to team building?Design games that call for cooperation and creative thinking.The third thing is seminars. Hold seminars on how to work effectively as a team, the role of the team leader and the role of each member, etc.Through these measures, team spirit can be developed.Part Three: Collaborative Task and DiscussionYour company is going to develop team spirit. Talk together for about 2 minutes about some of the things that are important for a good team and "decide which three would be the most important. Here are some ideas to help you.●Complementary skills●Compatible personalities●Common goal●Equal contribution●Helping each other●Sharing of information●Team briefing●Creating room for feedbackSuggested AnswerA: I think compatible personalities are important to a good team. If team members are much alike in personality, they will find each other pleasant to work with. In such a favourable environment, there is surely more job satisfaction.B: Exactly. On the other hand, if team members have conflicting personalities, it will be difficult to work with one another. As a result, team effectiveness will be affected. The second thing that is crucial is team briefing. The team as a whole should be briefed on why they are working together...A. What needs to be done and how they are going to work towards a common goal. With a clear idea of what is expected from the outset, the team will function better.B: That is what was on my mind. And the third important thing is sharing of information.Keep each other updated on new ideas, latest developments or even doubts and concerns.A: I couldn't agree with you more. A well-informed team will be more productive and creative.B: To sum up, compatible personalities, team briefing and sharing of information are the most important elements of a good team. Follow-up Questions(1) Do you think keeping to budget is important in project management? (Why?)(2) Are regular meetings important when doing teamwork? (Why?)(3) Do you think clear goals are important in project management?(Why?)(4) What quality is the most important for a team leader?(5) Is it important to consider experience when selecting a projectmanager? (Why?)Suggested Answers(2) Yes, they are,information about how the work is going.(3) Yes, I think so. There will be less confusion because each member isclear what is expected of him.(4) The ability to act quickly and sensibly when a problem arises.(5) Yes, it is. Experience counts when it comes to an important positionlike project manger.2.Sample TestPart One: InterviewInterlocutor's Questions(1) What would you like to read in a company newsletter?(2) What is the advantage of face-to-face communication?interpersonal(3) Is it important for staff to hand in regular work reports to theirsupervisors? (Why ?)(4) How can a company keep its staff informed?Suggested Answers(1)Company news and staff's feedbacks on important company issues.(2)It is very effective in establishing rapport and clarifyingmisunderstanding. (One of the important advantages is the personal touch in a face-to-face talk.)(3)Yes, it is. The supervisors will have a better idea of the progress,plans and concerns of the staff.(4)By holding departmental and inter-departmental meetings andseminars regularly.(By publishing company newsletters and magazines.)(By means of company websites and intranets.)Part Two: Mini-presentationWhat is important when producing an in-house magazine?●Objectives●Types of readers●ContentsSuggested AnswerIn my opinion, objectives, types of readers and contents are important when producing an in-house magazine.First, it's important to decide the objectives. Is your magazine mainly to inform, to instruct, to influence, to inspire, to offer room for discussion or all of the above? Be certain about this before you begin.Second, be clear about the types of readers you are aiming at. Is it for all the staff or just the management? Different readers have different expectations.Third, select the contents. The contents should match the objectives and the readership you have set.Part Three: Collaborative Task and DiscussionYour company wants to improve communication within the company. Talk together for about 2 minutes about some of the channels to use and decide which two would be the most useful. Here are some pictures to help you.Suggested AnswerA: Among the various channels of communication, I think regular staff meetings are important. They are formal and official ways of keeping staff updated on developments and changes.B: You are right. Important policies, decisions and achievements can be conveyed timely to the staff. They also offer a great chance to instill company culture. A well-prepared meeting, an inspiring speech goes a long way to better understanding and shaping attitudes. Besides we can use company intranet too. The staff can read information and send messages any time they like.A: By using intranet, the staff can also get involved in decision-making process by giving feedback to important policies. When given in written form, it is calmer and thought through.B: And one feels more free to express one's views when writing into a computer instead of facing the supervisor. And that also fastens communication between management and staff.A: So the two most useful ways are staff meetings and intranet. Follow-up Questions(1) Are newspapers a good source of business news? (Why?)(2) How can confusion of key policies be reduced?(3) Is it important to give staff opportunities to express their views onimportant issues? (Why?)(4) Should managers be trained in communication skills? (Why?)(5) Do you use e-mail for internal communication? (Why?) Suggested Answers(1) Yes, they are. You can know about the most recent developmentsin business from various newspapers.(2) Inform the staff and explain to them before the policies areintroduced.(3) Yes, it is. Knowing the opinion of the staff can helpdecision-makers make a better decision.(4) Yes, they should. Communication skills are important tomanagers, yet not everyone of them is good at them.(5) Yes, I do. I use it a lot to share information and superviseteamwork.3.Sample TestPart One: InterviewInterlocutor's Questions(1) Do you think it pays to invest in high-tech? (Why?)(2) Why is cutting production cost important?(3) Is it a good idea to use mass production? (Why?)(4) How important is reducing inventory?Suggested Answers(1) Yes, I think so. It may cost much at first, but it pays in the long runwith improved product quantity and quality.(2) Because, by cutting cost, a company is able to offer morecompetitive prices and to have better chances of survival.(3) Yes, it is. With equipment like assembly lines, both productivityand efficiency can be raised.(4) It's vital. High inventory not only takes up space, but also affectscash flow.Part Two: Mini-presentationWhat is important when choosing a warehouse to rent?●Transport links●Size●RentSuggested AnswerThree things are important when we choose a warehouse to rent.First, the warehouse should have convenient transport links. For one thing, goods can be loaded and unloaded conveniently.Second, the warehouse should be the right size. If it's too big, the space isn't put into good use. If it's too small, it can't meet production needs.Third, the rent should be considered, too. If too costly, the rent can amount to quite a sum in the total production cost.Part Three: Collaborative Task and DiscussionYour company wants to cut production cost. Talk together forabout 2 minutes about some of the things that are important for this and decide which three would be the most important. Here are some ideas to help you.●Labour cost●Material cost●Low-interest loans●State-of-the-art technology●Mass production●Fuel●Transportation●Reducing inventorySuggested AnswerA: Production cost has been high. To cut labour cost might help in some way. We have to lay off some workers and reduce pay.B: But they have been working for us for so many years and are loyal to us. I don't think this is a good option. Maybe we can cut the material cost. We have been using imported materials which are very costly. If we use domestically-produced materials, we can save half the money.A: That could be an option with the ever improvement of home-made materials. I'm also thinking of investing in state-of-the-art technology. Better technology leads to higher productivity.B: And higher productivity will eventually bring the cost down. What do you think of the energy use of our company? Aren't we too wasteful about our fuels? Taps are unturned off because of neglect. Dripping taps are not fixed in time.A: And air-conditioners are on round the clock. I guess we can save a substantial sum if we are careful about energy use.B: To sum up, material cost, technology and fuel are the most important.Follow-up Questions(1) How important is packaging material for products?(2) Can packaging promote the image of a product?(3) Is there any disadvantage in reducing labour cost? (Why?)(4) Is the layout of a warehouse important? (Why?)(5) Are low-interest loans important in reducing cost? (Why?) Suggested Answers(1) It's important because the right material will make sure theproducts arrive in good conditions.(2) Yes, it can. Attractive packaging can add value to products.(3) Yes, there is as the staff may feel insecure and it's also bad for themorale.(4) Yes, it is, because good layout means effective space utilization andeasy picking.(5) Yes, they are. The lower the interest, the less a company has to payback to the bank.4．Sample TestPart One: InterviewInterlocutor's Questions(1) Will you choose a small company to deliver goods? (Why? /Why not?)(2) Is provision of good delivery service an important consideration?(Why?)(3) How important is security in goods delivery? (Why?)(4) Is it a good idea to ask for others' recommendations before choosing adelivery company? (Why?)Suggested Answers(1) It depends. So long as the company provides good service, it doesn'tmatter whether it's big or small.(Probably not. To be on the safe side, I prefer a big company. )(2) Yes, it's important. Poor service can be frustrating, sometimes, evendamaging. Good service makes things run more smoothly.(3) It's vital. If security cannot be guaranteed in delivery, the goods mayarrive late, damaged or even lost.(4) Yes, it's a good idea. Others' recommendations are useful references.But seeing with your own eyes is also advisable.Part Two: Mini-presentationWhat is important when looking for a delivery company?●Delivery cost●Delivery speed●InsuranceSuggested AnswerThree things are important when we look for a deliveryFinding a company with insurance service is essential especially when there is danger involved on the way of delivery.Part Three: Collaborative Task and DiscussionYour company is looking for a new supplier. Talk together forabout 2 minutes about what is important when choosing a supplier and decide which three factors are the most important. Here are some ideas to help you.◆Experience◆Flexibility◆Quality◆Reliability◆Location◆Delivery◆Price◆ReputationSuggested AnswerA: When we choose a supplier, I think the quality of goods is of great importance. The goods supplied must be good. Poorquality goods can be very harmful.B: If we use them, our reputation will be damaged.If we reject them, there will be other problems. We certainly don't want tobe in such a dilemma. Secondly, it's important to consider thereliability of the supplier. If the goods are sometimes good andsometimes poor, we can also get stuckA: I think reliability also means the supplier always has the goods in stock.B: And is always able to deliver them in time.A: Exactly. If the supplier is short of goods or is unable to deliver our goods in time when you need them, it can result in seriouslosses.B: Third, the reputation of the supplier is no small matter. Good reputation means good credibility and low risk.A: So to sum up, quality, reliability and reputation are the most important factors to consider.Follow-up questions(1)Is it important to have several suppliers instead of only one?(2)Is membership of professional bodies important when you chooseone carrier?(3)Are discount important when choosing a delivery company?(4)Is experience important when deciding a delivery company?(5)What is the best method of transportation when sendingperishable goods?Suggested Answers(1) Yes, it is. Having several suppliers means you have moreflexibility in the choice of goods, prices and delivery.(2) Yes, it's quite important as the membership will mean moreprofessional service and higher reliability.(3) It depends. Other things being equal, discounts are, of course, aplus.(4) Yes, it is important especially when the goods need to be handledproperly and to be delivered over long distance.(5) Plane. It is the best choice as speed of delivery is the top concernin this case.5.Sample TestPart One: InterviewInterlocutor's Questions(1) Do you think staff parties should be cut to save money? (Why?)(2) Do you think companies should stop providing free parking to staffto reduce cost? (Why?)(3) Is it a good idea to encourage staff to learn to repair someequipment by themselves? (Why?)(4) Is there anything the staff can do to help save money for thecompany?Suggested Answers(1) Yes, I think so. Staff parties are a great waste considering the food,drinks and the rent for venue.(2) No, I don't think so. The savings from it don't amount to much andtherefore are not of much value.(3) Yes, I think so. It saves money and time. What's more, I thinkcompanies should provide training in this.(4) Yes, the staff can start with things like saving energy, staying in asecond-rate hotel when on business, etc.Part Two: Mini-presentationWhat is important when reducing overheads?◆No company cars for senior staff◆ A ceiling on business travel expenses◆No free lunch in company canteenSuggested AnswerI think three things are important in contributing to reducingoverheads.First, senior staff should not have the privilege of company cars.Running and maintaining those cars is a significant expense that can he reduced.Second, there should be a ceiling on business travel expenses.Luxury like first class travel should be discouraged.Third, lunch in company canteen should be charged. Every little bit counts.Part Three: Collaborative Task and DiscussionYour company wants to cut operating expenses. Talk together for about 2 minutes about some of the things that are important for this and decide which three would be the most important. Here are some ideas to help you.◆Reduction of support staff◆Utilities◆Rent◆Insurance◆Repairs and maintenance◆Fringe benefits◆Advertising◆Supporting cultural eventsSuggested AnswerA: Times are hard. We have to cut operating expenses. I think we should reduce the number of support staff. Our ratio of support staff to production staff is unreasonable. The support staff has outnumbered the production staff.B: I'm all in favour of that. The reduction of support staff will make the remaining staff work harder to keep their jobs. So we don't lose anything in the end. The rent accounts for 10 percent of the expenses. Maybe we could have smaller office space and sub-let the other premises.A: Or maybe we could move to a district where the rent is cheaper. The savings from the rent can amount to a large sum in the long run.The third thing we should cut is advertising. We spent far too much in advertising products and jobs to be filled.B: But we reaped what we sowed. I would rather stop supporting cultural events. The sponsorship doesn't lead us anywhere.A: You have a point there.Follow-up Questions(1) Should companies provide language training course for staff9(Why?)(2) Does reducing overheads lead to higher margins? (Why?)(3) Is it a good idea to know the opinion of staff before a change ismade? (Why?)(4) What can companies do to save money?(5) Do you think e-conferences wilt be used more by companies in thefuture? (Why?)Suggested Answers(1) Yes, they should, because it improves both performance andmotivation.(2) Not necessarily. In fact, the opposite is often true. If things like payand benefits are reduced, they are likely to cause insecurity.(Sometimes. If what used to be wasted or ill-managed is saved andwell managed, then it's likely to lead to higher margins. )(3) Yes, it's a good idea. Knowing the staff's opinion makes themanagement better-informed in making a decision.(4) Things like better operations management, careful planning,c hoosing the right supplier, smooth workflow, low inventory level,etc. can al1 help save money.(5) Probably. As they save travel expenses and time and therefore arecost-effective.6.Sample TestPart One: InterviewInterlocutor's Questions(1) Is your office comfortable to work in? (Why? /Why not?)(2) Why is good relationship with colleagues important?(3) What improvement do you want to see in your workspace?(Why?)(4) Which do you prefer, open plan offices or individual offices?(Why?)Suggested Answers(1) Yes, very nice. I have a fairly big room, a big desk and a computer.I have a cute clock on the shelf and pictures on the wall. It'scozy.(I'm afraid not. It's too crowded. We have 5 persons sharing onesmall room. It's too small to swing a cat. )(2) Because you are spending 5 working days of a week withcolleagues. If you don't have a good relationship with them,working life will be difficult.(3) Tidiness. I'm one of those pile people rather than file people. Soit's often a mess. But I believe with more storage space, I cankeep my work area tidy, too.(Reducing noise. We work in crowded open plan offices. They arefar too noisy for work. )(4) Individual offices. They are good for concentration and freefrom distraction.(Open plan offices. They are good for team work andassociation. )Part Two: Mini-presentationWhat is important when buying office facilities?◆Good quality◆Easy to use◆ComfortSuggested AnswerI think three things are important when buying office facilities.First, good quality. If the facilities are of poor quality, it can be irritating when they keep breaking down. Time is also wasted when they are under repair.Second, easy to use. If the facilities are not user-friendly, it can be an upsetting experience. Facilities which are easy to use can help reduce stress.Third, comfort. Facilities like furniture should he comfortable.A comfortable armchair is less likely to cause backache.Part Three Collaborative Task and DiscussionYour company wants to improve work environment in the office. Talk together for about 2 minutes about some of the things that are important for this and decide which three would be the most important. Here are some ideas to help you.⏹File cabinet⏹Furniture⏹Potted plants⏹Air⏹Lighting⏹Tidiness⏹Colours used⏹Reducing noiseSuggested AnswerA: It's good that our company is trying to make our workplace more comfortable. I think to improve air quality is important. The air isa bit stuffy in the offices.B: Right you are. We need bigger windows for ventilation. Besides we should ban smoking in the offices.A: I'm sure in this way the air quality will be better. The second thing we can do is lighting. Bad lighting can cause a strain on our eyes.Good lighting can make the rooms more pleasant to work in.B: We do need better lighting in some of our offices. As for our office, we don't have this problem as we have natural light. But we do need more file cabinets. Every desk has several piles of files. If we have more cabinets, the files can be kept in them and we will have more working space.A: The office will look clean and tidy, too.B: So air quality, lighting and file cabinet are the most important things to consider.Follow-up Questions(1) Can you describe the layout of your office?(2) Do you have access to computers and Internet service in yourworkplace?(3) Is it important for a company to have a parking lot foremployees? (Why?)(4) As far as working environment is concerned, what is the mostimportant? (Why?)(5) Is it noisy in your workplace?Suggested Answers(1) There are 3 desks on the left and some cabinets for files on theright. It's fairly crowded.(2) Yes, I do. That's the best part I like about my company.(3) Yes, it is. It's convenient for the staff and safe for the ears.(4) Personal space. It's important for work efficiency.(5) Most of the time, it is quiet. But sometimes it earl be noisywhen there are visitors.7.Sample TestPart One: Interview(1) What words would you use to describe your company’s culture?(2) What is your company’s attitude toward continuous learning?(3) Do staff in your company take pride in their work?(4) Does your company involve employees in decision-making? Suggested Answers(1)Open communication. Our manager knows each of us personallyand establishes a good rapport with us.(People development. Our company attaches great importance to professional development and believes in maximizing the potential of each staff member. )(Customer focus. In our company, "the customer is always right" . We believe in pro-riding the best service to our customers. ) (Creative atmosphere. Our company encourages new ideas, new ways of doing things end innovation of technology. )(Strong leadership. Our managers have great personal charm and each is influential in his own way. )(2) Very supportive. Our company has in-house training twice a yearand sends staff to schools for various training courses.(Not very supportive. Our boss is more concerned about how much money he can make now rather than how much money he can make5 years from now with good training. )(3) Yes, they do. They are proud of their work. They are proud of the company.(Some of them do. Some of them don't. The more successful ones are proud of their achievements. The less successful ones are a bit negative. )(4) Sometimes. For decisions like reward system, benefits, staff areinvolved in decision making.Part Two: Mini-presentationWhat is important when developing company culture?◆Vision◆Effective leadership◆PassionSuggested AnswerWhen developing culture, three things are important.First, vision is important to company culture. Having a vision is like having a goal. A company that aims at becoming the leader of the industry will be working towards it.Second, effective leadership is a key factor, too. The kind of culture a company has a lot to do with the values and ways of doing things of the leaders and how they influence the staff.Third, passion is no small matter to a company's culture. Companies whose staff work with passion are surely more successful than those without passion.Part Three: Collaborative Task and DiscussionYour company wants to change company culture to be more competitive. Talk together for about 2 minutes and decide which three areas demand most of the attention. Here are some ideas to help you.◆Responsibility◆Continuous innovation◆Professional development◆Quality◆Excellence◆Commitment◆Respect for each other◆Team spiritSuggested AnswerA: First things first, we need to develop the culture of continuous innovation. We need to innovate our technology, packaging, marketing and managerial styles.B: The idea of continuous innovation should be instilled into staff at every level and be the culture of every department. The second area that needs special attention, I believe, is quality. Every employeeshould make quality one of his top concerns.A:A company that aims at superior quality in products and services stands in a better position in the market. What about the third area? Do you think it should be the commitment of the staff members? B: Yes, I think so. We need to build a culture in which all the staff members are devoted to their work and are willing to do their best for the company.A: There is nothing impossible with a committed staff. To sum up, continuous innovation, quality and commitment are the most important values that need to be incorporated into our company's culture.Follow-up Questions(1) How important is performance-based reward system? (Why?),(2) Why is creative atmosphere important?(3) Is customer satisfaction important? (Why?)(4) How important is it to provide good service?(5) Why is people development important?Suggested Answers(1) It's important because it encourages the culture of “better work,better reward”.(2) Because creativity is the essence of progress.(3) Yes, of course. If customers are dissatisfied, companies will losethem and there will be no profit to be made.(4) Good service is crucial if a company wants to outperform itscompetitors.(5) Because people with talent are the deciding factor incompetition.8.Sample TestPart One: InterviewInterlocutor's Questions(1) What qualities does a good personal assistant need to have?(2) What personal details are important when selecting a jobapplicant?(3) Why are references for the applicants important?(4) What personal qualities are important for work?Suggested AnswersHe mustall levels. And he should be ready to work overtime. )(2) Details like interests, lifestyle, manners, etc.(3) Because, with references, employers can find out whether the。
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• 考生轮流答题，第三部分考生一起交流， 合作答题。 • 每几组主考官和副考官就交换。
关于现场座位设置
door
Candidate A
CandidateＢ Candidate Ｃ
Desk
Assessor Interlocutor
关于评分项目
Grammar and vocabulary 语法和词汇 Discourse management 语篇
第二部分小演讲 (Mini-presentation)
围绕一个主题 考生从三个话题中选择 根据提示就某个商务话题 连贯地组织一 一个话题后准备1分钟， 发表观点并陈述理由。 段发言。 然后陈述1分钟，并回 答同伴的提问。时间大 约6分钟。
第三部分讨论 表达赞同或反 在考官的引导下，考生 根据考官提供的信息卡上 (Collaborative Task 对意见，利用 之间进行双向式交流。 的商务场景，考生彼此交 and Discussion) 推测和对比来 然后回答考官根据讨论 换看法。 说明自己的观 话题提出的问题。时间 点。 大约5分钟。
考察内容
BEC口语考试主要考查考生用英语进行商务交往的能力。商务交往的主要范 围有:
1) 建立和保持商务联络： ---- 问候及回应； ---- 自我介绍或询问对方的身份，个性特点等； ---- 发出，接受或拒绝邀请； ---- 表示感谢和欣赏； ---- 提供方便，接受或拒绝帮助。 2）谈论工作 ---- 询问或描述工作范围和任务； ---- 询问或介绍公司情况； ---- 询问或介绍产品； ---- 比较不同产品的价格； ---- 提出自己的观点或建议； ---- 接受或拒绝建议； ---- 表达需求。 3）制定计划与安排工作 ---- 商务会议日程和议程安排； ---- 商务旅行，包括预订机/车票和房间，订餐结帐，旅行咨询等。
考查范围
第一阶段：个人信息，如 家庭，家乡，学习，工作 和爱好等。
第二阶段 对商务话 题发表看 法
介绍自己的情 考官就一般问题向考生 况，以前的经 轮流提问，考生作答。 历和未来的打 时间大约3分钟。 算并表达对常 见问题的看法。
第二阶段：常见的商务话 题，如销售，顾客服务， 员工培训和职业发展等。
BEC考纲对口语能力的要求
（1） 初级 能够获得并传递日常工作中的主要信息 能够参加与熟悉话题相关的例会和研讨会，通 过问答和接受指令对事实性信息进行交流。 能够表达自己的观点，并在一定程度上参与讨 论。
BEC考纲对口语能力的要求
（2） 中级 能够详细提供与自己工作相关的信息，并陈述具体 要求。 能够在谈话中列举自己的观点，有一定的说服力。 能够较好地应对语言交流中出现的意外问题。
关于考试内容
Part 1 2 3 Format/Content Interview mini-presentation discussion Time 3m’ 6 m’ 5 m’
关于考试形式
• 两个考官对应两位考生/三位考生。 • 主考官负责发出指令，并给出总分，副考 官全场不说话，负责给出每项的细分，并 涂评分卡。
BEC Vantage 简介
• 剑桥商务英语（BEC）证书在英国、英联邦 各国及欧洲大多数国家的商业企业部门均获 认可，也是在所有举办该项考试的国家和地 区求职的"通行证"。在一些国家，许多大学 要求获得BEC3证书者才能获得工商管理硕 士（MBA）学生或参加相关学位课程学习。
BEC口试大纲
• 根据剑桥大学考试委员会最新出版的 BEC 考试手册及考试大纲，就口语而言， BEC 考试对初级、中级、高级的能力要求是逐级 累加的。也就是说，参加 BEC 高级口语考 试的考生必须同时满足初、中、高三个等级 的要求。因此，在准备过程中，考生应对每 个级别的要求给予同等程度的重视。
关于口语考试的时间顺序和组别安排
按姓名的首字母顺序排列A-Z， 排在前面的 下午考，排在后面的第二天考。 同姓的在一起考，很多同名同姓的在一组。 一般都是2人组，但参考人数是奇数，最后一 组就是3人组。
关于考生隔ቤተ መጻሕፍቲ ባይዱ和考题保密的问题
已经考完的考生和等候考试的考生被隔 离，无法接触。 每个上午/下午2套题换用 笔试的下午 试题1，2 第二天上午 试题3，4 第二天下午 试题5，6
BEC Vantage 简介
• BEC证书得到全球认可，是出国留学和进入外企的 “通行证”。BEC初、中、高级可替代雅思3、5、 7级，是全球160多所大学入学语言能力的证明；国 外众多大学认可其高级C以上考试成绩，可免修该 校MBA相应课程；由于颁证机构的权威性，在英国、 英联邦各国及欧洲大多数国家的商业企业部门获得 认可，并得到国内数百家外资企业认可，有“外企 绿卡”之美誉；此外，取得BEC初级证书可免修高 教自考中英合作商务管理金融管理专科段商务英语 课程。
45分钟
听力
上午阅读写作之后 约40分钟
口语
下午或第二天
2人组14分钟 3人组20分钟
• 阅读45题，一题一分；听力30题，一题一分， 写作前后两项分别是10分和20分，口语 总分5分，由主考官给，语法词汇，语篇，发 音，交际能力四项各5分，由副考官给。 • 听说读写各占25%，不一定要每项都过，允 许用总分拉。 • 剑桥只公布这么多信息，具体他们有公式计 算。
BEC考纲对口语能力的要求
（3） 高级 能针对非本人工作领域的话题提问。 能充分有效地论述本人的情况，能够证明某项 服务的必要性，并进行准确陈述。 能够在讨论中有力地论述或反对某种假设场 景，有足够的语言能力来谈论与本人工作相 关的话题。
考试顺序
阅读 上午9：00开始 60分钟
写作
上午阅读之后
Part ⅡMini-Presentation ( about 6 minutes) In this part each candidate is asked to choose one from three business topics ( A, B, C) and give a short talk on it for about one minute. Candidates have one minute to prepare. After that, they have to answer a question their partner asks about their talk. A: What is important when preparing for a job interview? ---- find more information about the organization ---- getting some advice from friends B: What is important when hoping to improve customer service? ----- reward for customers ---- customers’ needs analysis ---- lower prices or discounts C: What is significant in motivating employees? ----- training opportunities ----- career development opportunities ---- bonus
BEC中级口语考试的评分标准
BEC中级口语考试的评分包括两部分：一位考官根据考生的整 体表现给出总体印象分（0---5分），另一位主考官根据语法词 汇，话语组织，发音，互动交际四方面给出单项分（0---5分）：
1）语法词汇----语法形式是否准确，是否有一定的变化，词汇量是否丰富，运 用是否恰当。 2）话语组织---- 组织话语是否连贯，是否切题，长度是否合适。 3）发音--- 发音是否清楚，是否恰当运用重读，节奏和语调来表达意义和情感。 4）互动交际---- 是否积极参加交际，是否恰当运用交际策略，如轮流讲话， 根据交际需要承接话题或转变话题或提问等。
Pronunciation 发音
Interactive communication 交际能力 Total 总分
关于考官评分的习惯
1.Interview
General impression， pronunciation整体印象，挂挡, 发音。
2. minipresentation
Discourse management. Grammar & vocabulary.篇章，词汇 语法。
3.Collaborative task and discussion
Interactive communication.交际能 力，沟通能力。
关于非语言交流
Appearance（男生不要太臭，女生不要太香，不要涂鲜艳 的指甲油,注意口臭） Manners (进来关门，出去开门，主考官介绍副考官时，要 打招呼或点头示意) Voice （不大也不小） Eye contact（自信，跟谁说话看谁的眼镜，第三部分讨论 时看同伴而不是考官） Body gesture（不要晃动身体，自然的手势） Facial expressions （自然，亲切）
Questions for Phase 1: Where are you from? What do you do? What do you like best about your studies? How do you describe your hometown?
Questions for Phase 2: What’s your career ambition? Do you think it is necessary for employers to offer staff training? Why? What do you think of the spirit of teamwork in business?