【商务英语写作】5th week bad news message

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TheBadNews坏消息英语短文阅读菁华

TheBadNews坏消息英语短文阅读菁华

The Bad News坏消息英语短文阅读菁华The Bad News坏消息David and Melissa had been a happily married couple for six years. They lived a comfortably modest life in a small apartment and had been saving up for years in preparation for the next giant step in their life: a baby. However, after repeatedly trying to get pregnant for a whole year, they consulted a doctor and received devastating news. Melissa would be unable to conceive a child for the rest of her life.戴维和梅丽莎这六年来一直是个幸福的已婚夫妇。

他们温和舒适的住在一个小公寓里,并努力攒钱,为他们人生中的下一步准备了很多年就是一个婴儿。

然而,一整年里,他们反复尝试着怀孕都没有成功,于是便去咨询了医生,然而收到了一个毁灭性的消息,梅丽莎她这医生都不可能会怀上孩子。

The bad news struck Melissa terribly hard. Seeing his wife in such a distraught and depressed state broke David's heart. "Don't worry," he told her. "I'm going to make you the happiest woman in the planet, even if it's just the two of us." He then went to the bank, took out all their savings that had been held for the baby, and set out to do whatever he could to cheer his wife up.这个坏消息击垮了梅丽莎,戴维看到妻子现在这种非常低迷的状态,仿佛打碎了她的心一般。

英语作文坏消息信

英语作文坏消息信

英语作文坏消息信Title: Delivering Bad News: Writing a Negative Message。

When it comes to communication, delivering bad news is never easy. Whether it's informing someone of adisappointing outcome, conveying negative feedback, or addressing a problematic situation, the manner in which the message is delivered can significantly impact how it is received. In this essay, we will explore the art of writing a negative message in English, focusing on strategies to convey the news effectively while maintaining professionalism and empathy.First and foremost, it's essential to be clear and concise when delivering bad news. Ambiguity or vague language can lead to confusion or misinterpretation, ultimately exacerbating the situation. Therefore, the message should be direct and to the point, without unnecessary embellishments or euphemisms. For example, instead of saying, "We regret to inform you that yourapplication was not successful," it's better to state, "We regret to inform you that your application has been denied."Additionally, it's crucial to provide a rationale or explanation for the bad news whenever possible. This helps the recipient understand the decision-making process and provides them with closure. However, the explanation should be presented tactfully and without placing blame or causing offense. For instance, instead of blaming external factors for a project's failure, one could focus on internal challenges and lessons learned for improvement.Furthermore, empathy plays a significant role in delivering bad news. Acknowledging the recipient's feelings and expressing genuine concern can soften the blow and demonstrate respect for their emotions. Phrases such as "We understand this may be disappointing for you" or "We recognize the effort you put into this endeavor" show empathy while delivering the message respectfully.Moreover, offering alternatives or solutions, ifapplicable, can mitigate the impact of bad news and provide a sense of hope or direction. For example, if a job application is rejected, offering constructive feedback or suggesting other opportunities within the company can turn the negative experience into a potential positive outcome.It's also essential to choose the appropriate mediumfor delivering bad news. While face-to-face communication is often preferred for sensitive matters, it may not always be feasible, especially in today's digital age. In such cases, written communication via email or letter allows for careful crafting of the message and provides the recipient with time to process the information before responding.However, regardless of the medium used, it's crucial to follow up after delivering bad news. This demonstrates accountability and a willingness to address any concerns or questions the recipient may have. Following up also allows for further clarification or discussion, which can help alleviate any lingering doubts or dissatisfaction.In conclusion, delivering bad news is an inevitablepart of communication, but it can be done effectively with careful consideration of language, empathy, and follow-up. By being clear, providing explanations, showing empathy, offering alternatives, choosing the right medium, and following up, one can deliver negative messagesrespectfully and professionally in English. Remember, while the news itself may be negative, the manner in which it is delivered can make all the difference in how it is received.。

坏消息的英文作文

坏消息的英文作文

坏消息的英文作文英文:Bad news is always difficult to deliver. It can be anything from a job loss to a death in the family. No matter what the news is, it is important to be honest and compassionate when delivering it.One way to deliver bad news is to start with something positive. For example, if you need to tell someone they didn't get the job they applied for, you could start by saying something like, "We were very impressed with your resume and your interview, but unfortunately we have decided to go with another candidate."Another important thing to remember is to be clear and concise. Don't beat around the bush or try to sugarcoat the news. It is better to be direct and to the point.It is also important to be prepared for the person'sreaction. They may be upset, angry, or even in shock. Be ready to listen to their feelings and offer support.In some cases, it may be necessary to deliver bad news in writing. This can be done through a letter or email. Again, it is important to be clear and compassionate in the message.Overall, delivering bad news is never easy, but it can be done in a way that shows empathy and respect for the person receiving the news.中文:坏消息总是很难传达的。

国际商务英语函电范文

国际商务英语函电范文

国际商务英语函电范文在国际中,通用的商务英语信函我们来了解一下吧。

下面是给大家整理的国际商务英语函电范文,供大家参阅!国际商务英语函电范文:介绍信实例之一:Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully尊敬的先生/小姐,现向您推荐我们的市场专家弗兰克;琼斯先生。

他将因公务在四月15日到四月中旬期间停留伦敦。

我们将非常感谢您向琼斯先生提供的任何帮助,并非常高兴施以回报。

您诚挚的实例之二:Dear Mr. / Ms,We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending threeweeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.Yours faithfully尊敬的先生/小姐,我们非常高兴向您介绍我们纺织部的进口经理王有先生。

坏消息的英语作文模板

坏消息的英语作文模板

坏消息的英语作文模板Title: Dealing with Bad News: A Framework for Coping and Growth。

Introduction:In our lives, we often encounter moments when we receive bad news. Whether it's personal setbacks, global crises, or unexpected events, learning how to cope with such news is essential for our well-being and resilience. In this essay, we will explore a framework for dealing with bad news effectively and turning it into an opportunity for personal growth.Acknowledgment and Acceptance:The first step in dealing with bad news is to acknowledge and accept it. Denial or avoidance only prolongs the distress and prevents us from moving forward. By facing the reality of the situation, we empowerourselves to begin the process of coping and finding solutions.Emotional Response:It's natural to experience a range of emotions when confronted with bad news. These emotions may include sadness, anger, fear, or frustration. Instead of suppressing these feelings, it's important to acknowledge and express them in healthy ways. Whether through journaling, talking to a trusted friend, or seeking professional help, processing our emotions allows us to regain a sense of control and clarity.Seeking Support:During challenging times, it's crucial to lean on our support networks. Family, friends, and community resources can provide invaluable emotional support, practical assistance, and perspective. By reaching out and sharing our burdens, we not only lighten the load but also strengthen our connections with others.Finding Meaning and Perspective:While bad news may initially seem overwhelming, it can also offer opportunities for growth and reflection. By reframing the situation and searching for meaning, we can discover valuable lessons and insights. Perspective-taking helps us see beyond the immediate adversity and envision a path forward with renewed purpose and resilience.Taking Action:After processing our emotions and gaining perspective, it's time to take action. This may involve making practical plans, seeking solutions, or advocating for change. By focusing on what we can control and taking proactive steps, we regain a sense of agency and empowerment in the face of adversity.Self-Care and Resilience Building:Dealing with bad news can be physically, emotionally,and mentally draining. Therefore, prioritizing self-care is essential for maintaining resilience and well-being. This includes practicing self-compassion, engaging in activities that bring joy and relaxation, and nurturing our physical health through exercise, nutrition, and adequate rest.Learning and Growth:Every experience, including encountering bad news, presents an opportunity for learning and growth. By reflecting on our responses, identifying strengths and areas for improvement, and adapting our coping strategies, we cultivate resilience and inner strength. Embracing a growth mindset allows us to turn adversity into an opportunity for personal development and transformation.Conclusion:In conclusion, dealing with bad news is an inevitable part of life, but it's how we respond to it that ultimately defines our resilience and growth. By acknowledging and accepting the reality of the situation, processing ouremotions, seeking support, finding meaning, taking action, prioritizing self-care, and embracing learning and growth, we can navigate through challenging times with courage, strength, and optimism. Remember, even in the darkest moments, there is always the potential for light and renewal.。

商业文书--坏消息写作教程

商业文书--坏消息写作教程
of buffer Example Over the past nine months, the economy has slowed, and our sales Background have dropped significantly. information & We both realize how much the export business has affected by the Agreements relative weakness of the dollar in the past two years. In these lean times, we need to watch our budget and eliminate all unnecessary spending. These cuts will require sacrifices from us all. We both know how hard it is to make a profit in this industry. Appreciation & POU clearly has an impressive record of accomplishment in creating the quality dishes they want. We … Praise I am highly obliged that you agreed to spend your precious time … Thank you for submitting your company bid to supply and deliver semiconductors for the coming year. Thank you for applying for … Own Company The goal of KCL is to provide our customers faster, more personalized banking service. All buffer statements indicate that negative message may be coming later in the message. A buffer statement that does not provide this signal may mislead and ultimately anger the audience.

商务英语新闻

商务英语新闻

Forty percent of the world's population lacks access to flush toilets, and more than a billion people defecate into the open. That's not only revolting but also tragic. UNICEF estimates that at least 1.2 million children under age five die of diarrhea each year, and contact with human feces is the main cause. Access to toilets could go a long way to preventing these deaths. To jump-start the effort, the foundation is ponying up $42 million in grants aimed at improving the "capture and storage of waste." It will also work with local communities to end open defecation and boost access to "sanitation solutions." The foundation is working to develop waterless toilets that do not rely on sewer connections - and which might turn human waste into fertilizer, fuel, or even safe drinking water.

英语u5t2报纸作文

英语u5t2报纸作文

英语u5t2报纸作文英文回答:Paragraph 1:In today's rapidly evolving digital landscape, the role of newspapers in society has become increasingly complex and multifaceted. While some argue that the advent of the internet has rendered print newspapers obsolete, others contend that they continue to play a vital role in a healthy and informed democracy. In this essay, I will explore the multifaceted nature of newspapers in thedigital age, examining both the challenges andopportunities they face in fulfilling their essential societal functions.Paragraph 2:One of the primary challenges facing newspapers in the digital age is the decline in readership. As more and morepeople turn to online news sources for their daily dose of information, print newspapers have experienced a steady decline in both circulation and advertising revenue. This has led to the closure of numerous newspapers, particularly in smaller communities, and has raised concerns about the future of local journalism.Paragraph 3:Despite these challenges, newspapers continue to offer several unique advantages that online news sources cannot match. Firstly, newspapers provide a tangible and trusted source of information. In an era of fake news and misinformation, the credibility and authority of established newspapers remain invaluable. Secondly, newspapers offer a more in-depth and nuanced analysis of current events than many online news sources. This depth of coverage is essential for promoting informed decision-making and holding those in power accountable.Paragraph 4:Furthermore, newspapers play a crucial role in local communities. Local newspapers provide coverage of local events and issues that are often overlooked by national news outlets. This coverage is essential for fostering a sense of community and ensuring that local governments are held accountable. In addition, newspapers often serve as a platform for public discourse and debate, facilitating the exchange of ideas and perspectives within the community.Paragraph 5:In order to adapt to the challenges of the digital age, newspapers have made significant efforts to expand their online presence. Many newspapers now offer digital subscriptions and mobile apps, providing readers with convenient access to their content. Additionally, some newspapers have successfully transitioned to a digital-only format, focusing on providing high-quality journalism through online platforms.Paragraph 6:While the transition to digital has brought about new challenges for newspapers, it has also created new opportunities. For example, online newspapers can reach a global audience, transcending the geographic limitations of print distribution. Additionally, digital platforms allow for greater interactivity and personalization, enabling readers to customize their news experience and engage with journalists and other readers.Paragraph 7:In conclusion, the role of newspapers in the digital age is complex and multifaceted. While they face challenges such as declining readership and increased competition from online news sources, newspapers continue to offer unique advantages such as credibility, in-depth analysis, andlocal coverage. By adapting to the digital landscape and embracing new technologies, newspapers can continue to play a vital role in society, informing the public, holding those in power accountable, and fostering civic engagement.中文回答:段落 1:在当今快速发展的数字环境中,报纸在社会中的作用变得愈发复杂且多方面。

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• Showing positive attitude, appreciation • Showing sympathy and care • Demonstrating understanding
1. We will not repair your heating system without charge because your guarantee expired eight months ago. 2. We will be happy to repair your heating system. 3. We are sorry that we cannot repair your heating system. We show much concern for the breakdown of your heating system that has expired guarantee.
Bad News Letters
5th and 7th week
BadBad-news Messages Unavoidable
No business can meet all the demands of all the customers all the time. Sometimes has to say ‘no’. ’
General Structure of Bad-news BadMessages
• • • • Begin with a buffer Explain why the refusal has to be made State the refusal Close positively
Refusal to claim on the wetted rice
State the refusal
• Make the refusal clear without misunderstanding • Offer some constructive and feasible suggestions.
As it’s our policy to serve the customer, we would ’ like to send a service representative, at your expense, to help you determine the cause of your heating problems. Fortunately we have in stock some boots lower in price, but similar in quality, style, and appearance, No. 10 Boots, illustrated an described on Page 60 of our latest Catalogue, No. 500. They are ready to be sent to you, but we thought is best to take the matter up with you before shipping.
To be avoided
• We must reject/turn down/refuse/disappoint you • You surely understand ….. • We were surprised at your request. • You claim / You state in your letter… • This is the best we can do
Dear Sir We have received your letter of October 15, but we are surprised to know your unreasonable request. Obviously, the rice was wetted by the seawater during the transportation, so you shouldn’t claim on us. You have to write ’ to those who are responsible. As a result, we must deny your adjustment. I trust our decision is satisfactory.
Begin with a buffer
• Your organization is doing a commendable job educating needy children. You deserve the help of those who are in a position to give it. • Your invitation of Jan.15 to address the National Association of Small Business Owner is a most distinct honor to me personally. • We appreciate your concern about the quality of our product. • You have every right to expect the best service when you have placed your orders so often.
Translation
约翰先生: 约翰先生: 感谢对Carson 石油公司信用卡的申请, 你的申请被我 石油公司信用卡的申请, 感谢对 们信用卡部仔细斟酌。 们信用卡部仔细斟酌。 根据所提供的财务信息,你的消费/收入率稍低于我们批 根据所提供的财务信息,你的消费 收入率稍低于我们批 准信用帐户的比率。 因此这次我们不能同意你的申请。 准信用帐户的比率。 因此这次我们不能同意你的申请。 但如果有其它信息-其它资产、储蓄帐户、 但如果有其它信息-其它资产、储蓄帐户、额外收入来 提高这一比率,我们会高兴再次考虑你的申请。为了 提高这一比率,我们会高兴再次考虑你的申请。 你的方便兹附上一张额外收入情况表, 你的方便兹附上一张额外收入情况表, 请填好此表并 寄回我处。 寄回我处。 再次感谢您对Carson信用卡的兴趣, 我们希望同意你的 信用卡的兴趣, 再次感谢您对 信用卡的兴趣 申请并盼望为你服务。 申请并盼望为你服务。 谨上
Dear Mr. John: Thank you for applying for our Carson Oil company credit card. Your application has been carefully reviewed by our Credit Department. Based on the financial information you have provided, your expenses/income ratio is slightly below the level we have established for our credit accounts. As a result, we cannot at this time approve your application. However, if you have additional information that would improve this ratio---other assets, saving accounts, extra earnings---we would be happy to review your application again. An ‘Additional Financial Information’ form has been included for ’ your convenience. Please complete the form and return it to my attention. Thank you again for your interest in our Carson credit card. We hope we can approve your application, and we look forward to serving you. Sincerefusal has to be made
• Present objective, reasonable and convincing reasons. • Alternatives • positive • Make the impression that the refusal is necessary and based on careful consideration
Close
• • • • Polite Positive Confident Do not remind your readers of the negative message. • Do not apologize for your refusal
1. Please tell us if you have this problem again. 2. Should you have further problems, please write. 3. I trust our decision is satisfactory. 4. We hope you will not be disappointed. 5. We hope you will keep on doing business with us.
Had we not gone through careful and thorough investigation, we would have had not made such a decision. It is on the basis of careful consideration that we made such a decision.
Indirect Approach to Bad-news Messages Bad• Don’t tell the bad news at the ’ beginning. • Begin with some good news or neutral information. • Give explanations before releasing bad news.
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