商务交际英语(1)

一、单选题

1、 Which of the following is NOT an external barrier to communication?

A、Motivation or interests.

B、Environmental factors such as lighting and heat.

C、 A closed or authoritarian climate.

D、An open climate in which communication flows easily.

答案：A

2、Instead of making judgments based on stereotypes, you should

A、develop your own groups into which to categorize people

B、learn to understand people as individuals

C、judge people according to their appearance

D、assume similarities and differences based on a persons cultural background 答案：B

3、The sender signs his or her initials or name to a memo to indicate that he or she

A、is in a high-level position

B、wants and immediate reply to the memo

C、has read the memo

D、wants the memo filed

答案：C