完整word版商务交际英语1期末复习
国家开放大学电大专科《商务英语1》2024期末试题及答案(3897号)
A. It dorsn 11 matter.B. Not 1 can't.C. Surct why do you need it? 5. 一I bet that Mike wished you had told him that earlier.A. We should also find what the customers keep in their minds-B. So be careful with our job.C. WclL Mike isn f f a fool. he won 1： do thnt again.二、阅汇与结构（共计30分,每小JB 2分）6—20 B ：ffi ）读下面的句子,从A 、B.C 三个选项中选出一个能填入空白处的正确选项,井将答 案序号写在答IE 纸上。
6. You won't choose this brand namjA. wtll youB< won't youC ・ don'i you7. There WHKin the meeting room n 、 the gcncrnl munogcr predicted the compuny 1* niilcB iurgrhA. silenceC. silently8. rd like to know whnt time wc enn 帝 the contninrr it IH in the parh 国家开放大学电大专科《商务英语1》2024期末试题及答案（试卷号：3897）一,交际用语（共计10分.每小题2分）1一5 Jffi ：选择正确的语句完成下面对话，井将答案序号写在答题纸上。
L — Could you give me an example of good tcamwarking there?A- Sorry. 1 can see from yaur resume.B- Surc> I was the treasurer of the Students 1 Union.C ・ Not at all. 1 was in charge of saleji for Corporate Pan-Asia-2. - Thr senior managers need the results from Iasi month straight way ，so I can't stop to talk. P ve got tohurry.A. Stay longer.C. Ck ・ see you laten3. Hello* I'm Susan. Nice to meet you.B. Nice to meet you. too<C. How are you?4.Sally • could you lend me your calculator? Mine is not working.B. Go sluwly. A- Are you?% 1 have finished _________ your project plnn.A. read B- to readC. rrAdingl()> Price* niuy chnngc quickly if supply or dcmnnd _________ 一•A. changes B- changeC. will chnngc11. The re exAtninntian rr»ult!» indiente that onr-third of the good^ arc not ___________________ sundiirci.A・ up to withinC on12. The ten doy dtspUy and JHI I C_________ finished tomorrow.A. i»B. would beQ will beI3a ril __ ____ the rcmittoncc (or you in our rccor<h>A. check in Vk check outC. check up14. _______ i. very important thnT you don't make any mi?<tnkc^ when you calculntcthose figuresA. ThatC. Wh/it15a But fhr chnrKc will be and it aho Town down delivery^At more vjilunble B. cheaper(*. highrr16. Aftvr thin, we have to pout ___________ iettern.At A set of B. n lovI7> At iinivcrMfy I __________ never _________ my osMRnmentN in late.A. huvc^dinndB. hovc*w< handed(?• handedI土When a compnny necdai io HCM |jcoplr f ii rnny advcrtiMt the job in nnrwhpoper <n on ■ wHElcA. employB. retain('• use19. We'll let you know when we ____________ u decision.At take B> giveC> EAke20. - ____ your check in received within a week we shall have no altcrnnttvr.A. Unless AsC.If三■阅读理解(共40分.督小JE 4分)2)-25矩：阅读下列短文.从A,B、C三个选项中选出一个正璃答案•弁将答案序号写在答髓纸上.Passage IAccounting is More 1 han NumbersAccounting could date back to nbuut 7.000 years ago. People of thnt time relied on old accounting mcthoch to record the growth of crops and herds. Accounting Ms greiitly developed with the growth of joint-stock companies.When you think of Accountings you may find of table* nnd numbers. Thai imuRr (loe»n*• usually K»vt you loo much cxciTrmcnt When you have your own business t thought ihg numbers come to inran the world to you bccnwsv they Rive you the record of how much money you1 vr earned or IghActunlly• nccountinn IM not simply ubout strAngc dolbir timountA or boring numbers) they're your nalrn Sure, your co5t»t nnd your profits In other war(U t nccnuntinft is a hngungc of bu^incKH. Once you know how to wotk with ihone numbenif hew to rend fhonr THirnbtr5 nnd how to read the story ihry rcIL yon will be Able to your huMinrMfttoward grcutrr2L Accouniing could date back to nbout ________ ___ years ago.A.7.000 R 6,000G 5.000:22. I^ople in the old dnya rrlird on old accounting methods to record _______________ •A. how much money they hadK the mnnnKcmrnt of their businesA(二the growth of crops and herds23. Accounting hx伟grrwtly changed with the development o( ___________ .A. crop# nnd hrrda K joint stock compnnicAC・ internrf cnmpAmeA24. Accounting is very important in your business because it show,A. how much money you1 ve earned or lostK pwz full of rubles and nunthersC. Mrnngr dollor Amounts or boring numbers25> Accurding to thr writer, accounting is ___________ _ .A. o language al businessK your sales figurcst your cost«r and your profitsC» Both A and B26—30H：倜根!KMJ文内容判断始出的谓句是否正《l,正碗的的瑁并将答案可在答81纸上。
电大4015《商务交际英语(1)》开放大学期末考试试题2019年7月(含答案)
Secondly, all the directors agreed to hold a press conference for the company next month.
by students between 10 and 12 years old. The bank is open for one hour two days a week. Students can put their money into the bank and withdraw it as they wish. Officials from a local bank helped the students start the bank. They trained twenty-three of them to do all the different kinds of bank jobs, from counting money to guarding the bank. The students needed money to start the bank. They raised more than $ 2,000 by selling 50-dollar shares in the bank to parents, teachers, the local bank workers, and customers.
国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)
国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)I. MULTIPLE CHOICE (10 小题，每小题2 分，共20 分)Choose the letter indicating the best choice to complete each sentence or answer each question.1.The process used to send and interpret messages is called .municationB.feedbackC.translation2. A is composed of a set of symbols.A.messageB.senderC.receiver3. A letter from a boss to his secretary is an communication.A.oralB.internalC.external4.messages are usually organized in an indirect order.A.PositiveB.NeutralC.Negative5.An obstacle to the communication process is called a(n) .A.internal barrierB.external barriermunication barrier6. A synonym for is difference.A.diversityB.ethnicityC.minority7. A is a formal report that describes a problem and recommends a solution.A.memoB.proposalC.letter8.reports present information and include little analysis.A.Formalrmalrmational9.After analyzing data, you may arrive at a(n) .A.hypothesisB・ conclusionC. recommendation10.The is what you want to achieve through a message.A.objectiveB.main ideaC.supporting informationIL TRUE/FALSE (10小题，每小题2分，共20分)Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.IL A multinational company conducts business with just one nation.12.If possible, a memo should be limited to one page-13.Cultural differences can be communication barriers.14.In good business writing, the writer sometimes addresses the receiver by name.15.There is no right or wrong way to fold a letter and insert it into an envelope-17.Proposals may be internal or external.18.There are two participants in the communication process： the message and the receiver.e indirect order when you expect your reader to response favorably to the main idea in a report.20.Analytical reports present information and include analysis, conclusions, and recommendations. III. READING COMPREHENSION （10 小题，每小题2 分，共20 分）Read the following two passages and answer the questions.Passage OneNowadays, more and more attention is being paid to "business ethics". But what does it mean? What is the importance of ethics in business?Business ethics is not about personality^ though a good personality is valuable. Ethics is the primary clement and prerequisite for successful business. No matter what you do, you should think of business as a matter of integrity. Nowadays, the slip in ethics and the absence of social responsibility, especially integrity, have led to a crisis in business, seriously influencing social development.Events resulting from a loss of trust arc being seen now and then and they affect the society in many unfortunate ways. Most people know the importance of business ethics, but still some people don't honor them. We often hear media reports on problems in business, such as adding harmful materials to products. These behaviors cause much damage to consumers, who spend money but do not get quality commodities, especially when these commodities do great harm to their health. It is difficult for people to forget the case in which some children consumed unsafe milk powder produced by a few immoral businesses, and their health suffered serious damage as a result. People can't bear this kind of behavior and the businesses responsible must be closed down and the related personnel be published.21.What is the primary component for a prosperous business?A.Good management.Business ethics.C. Reliable credit status.22.What is the influence of losing integrity?A.Hinder social development.B・ Worsen the company's reputation.C・ Reduce people's trust between each other.23.What is people's attitude towards business ethics?A.All people pay attention to business ethics.Be Most people attach importance to it and follow it.C. Lots of people know its importance but still some don't honor it.24.Which of the following items is NOT mentioned in this passage?A.The absence of ethics has led to a crisis in business world.B.Manufacturers' immoral behaviors do little harm to consumers.C.Media is important for people to know more about commodities.25.What is the author's attitude toward immoral behaviors in business?A- Critical.B.Affirmative.C.Indifferent.Passage TwoSome people make you feel comfortable when they are around. These people have something in common. And once we know what it is we can try to do it ourselves.How is it done? Here are several skills that good talkers have. If you follow the skills, they'll help you put people at their ease, and make friends with them quickly.First of all, good talkers ask questions. Almost anyone, no matter how shy he is, will answer a question. And how he answers will let you know how far you can go.Second, once good talkers have asked questions, they listen to the answers. And to find out what sort of person you are talking to, you really have to listen carefully and attentively.Real listening at least means some things. First it means not to change the subject of the conversation. Real listening also means not just listening to words but to tones of voice. If the voice sounds dull, then, it's time for you to change the subject.Finally, good talkers know well now to deal with the occasion of parting. If you want to see that person again, don't keep it a secret. Let people know what you feel, and they may walk away feeling as if they've know you half their life.26.If you follow the skills that good talkers have, they'll help you・A.make friends quicklyB.make friends slowlyG become a famous speaker27.Asking questions might be a quite good and suitable way.A.for you to make more and more new friendsB.to begin your business talksC.to get the conversation going smoothly28.Generally speaking, good talkers are persons who.A.are good at making any topic interestingB.never talk too much or too littleC・ always speak in a gentle way29.If you really take delight in meeting someone again, .A.it seems necessary for you to let him know itB.it's proper for you to give him a second handshakeC.it'll be helpful for you to have further understanding of him30.What's the main idea of the passage?A. How to be a good listener.B< How to ask questions.C.The skills that good talkers have.IV. TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.32.Your coworkers, customers, and business associates come from differentbackgrounds.33.Men and women can be hired for any job for which they arc qualified in today's workplace.34.E-mail has several advantages compared to other types of written communication.V. WRITING （2小题，每小题10分，共20分）35.According to the given facts, format a business envelope. （10 分）The sender：Mr. Brown, Manager, Tricorp Office Systems48 Commonwealth Lane, Singapore 149553Fax：（65） 276 8891The receiver:Ms. Lim, Office Manager, JL Technology Pte Lid.15 Hoy Fatt Road, Singapore 159504Fax：（65）283 053736.Write a letter in a traditional format according to the following situation. （10 分）Your best friend, Liu Hui, gave you a book as your birthday gift. Please write a letter of congratulation （感谢信）lo show your thanks, and to explain why you like the book.试题答案及评分标准（仅供参考）I. MULTIPLE CHOICE （10 小题，每小题2 分，共20 分）IL TRUE/FALSE （10小题，每小题2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book-ill. READING COMPREHENSION 小题，每小题分，共分）Read the following two passages and answer the questions.IV.TRANSLATION （4小题，每小题5分，共20分）Translate the following sentences into Chinese.31.Whether you realize it or not, you spend about two-thirds of each day communicating.无论你是否意识到，你每天都要花大约三分之二的时间进行交流。
国开会计专科《商务英语1》2019秋期末试题与答案.docx
国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。
1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。
6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。
剑桥商务英语Ⅰ考试复习资料
成人高等教育2022年第二学期期末考试学习方式: 函授/业余时间：120分钟考试科目:《剑桥商务英语Ⅰ》（总分）100分集中开卷考试特别提醒：1、所有答案均须填写在答题卷上，否则无效。
2、每份答卷上均须准确填写专业、身份证号码、所属学习中心名称、学号、姓名等。
一单选题 (共30题，总分值90分 )1. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: in reliance on （3 分）A. 与...一致B. 依靠C. 提议D. 遵守2. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: tumble （3 分）A. to be trapped in difficultyB. to fall quickly and without controlC. to be tired of doingD. to become less in number or smaller3. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: in principle （3 分）A. 适用于B. 主要来讲C. 原则上D. 规定4. Marityn had to leave for Mexico City;__________,she will not be available for next week'smeeting. （3 分）A. consequentlyB. neverthelessC. moreover5. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: usher in （3 分）A. 内部使用B. 迎来C. 丢弃D. 相似6. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: fluctuation （3 分）A. 矛盾B. 波动C. 通货膨胀D. 流利，流畅7. I am writing to find out the facts __ to yourrecent insurance claim. （3 分）A. be relatedB. relateC. relating8. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to put on an event （3 分）A. to come up with ideasB. to come on for sth.C. to arrange for sthD. to work on managerial skills9. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: Preference Stock （3 分）A. 优惠股B. 普通股C. 绩优股D. 优先股10. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: a line of credit （3 分）A. 信用额度B. 在信用基础上C. 信用公司D. 信用等级11. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: It is proposed that （3 分）A. 可能会…B. 最好会…C. 应该是…D. 必定会…12. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: premium （3 分）A. 最低费用B. 罚单C. 保险费D. 赔偿13. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: with reference to （3 分）A. 指定B. 参考C. 关于D. 遵守14. We acknowledged the receipt of your letter dated26th September _________ connection _________ the above subject. （3 分）A. for,withB. for,toC. in,withD. in,to15. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: assign （3 分）A. to take or move outB. to put sth in a particular orderC. to choose or give a particular job to sbD. to decide how sth will be made16. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: promote （3 分）A. to encourage the popularity, sale or developmentB. to change or varyC. to act as judge in an argumentD. to speak or write to someone17. We desire to establish _________ beneficialbusiness relations. （3 分）A. mutualB. mutuallyC. equalD. equally18. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: put forward （3 分）A. to arrange for somethingB. to come on somethingC. to put on an eventD. to suggest an idea for consideration19. Please examine the matter and send us the __ ofthe missing three boxes by air parcel. （3 分）A. paymentB. replacementC. adjustment20. _________ you like other items, kindly let usknow and we shall be only too pleased to make you offers direct. （3 分）A. In caseB. In the caseC. In this caseD. In that case21. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to address （3 分）A. to speak or write to someone, or to direct informationat someone.B. to offer, supplyC. to stipulateD. to come up with ideas22. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: to withhold （3 分）A. to offer something for a decisionB. to have a particular right to doC. to put something in a particular orderD. to refuse to give or to keep back23. 请将正确项选出，要求英汉转换意义准确，符合商务英语规范: financial scene （3 分）A. 商业场景B. 金融场面C. 金融业D. 资金融通24. We will do our best to _________ shipment to meetyour requirements in time. （3 分）A. complyB. makeC. expediteD. arrange25. 请将正确的选项标出，要求英英转换意义准确，符合商务英语规范: seminar （3 分）A. survivalB. study of a universityC. sightseeingD. social setting26. We are pleased to _________ you that 6000 dozenof shirts under Sales Confirmation NO.C123, L/C No.5678 have gone off on S.S. “Dongfeng”（3 分）A. askB. informC. speakD. talk一单选题 (共30题，总分值90分 )1. 答案：B解析过程：2. 答案：B 解析过程：3. 答案：C 解析过程：4. 答案：A 解析过程：5. 答案：B 解析过程：6. 答案：B 解析过程：7. 答案：C 解析过程：8. 答案：C 解析过程：9. 答案：D解析过程：10. 答案：A 解析过程：11. 答案：C 解析过程：12. 答案：C 解析过程：13. 答案：C 解析过程：14. 答案：C 解析过程：15. 答案：C 解析过程：16. 答案：A 解析过程：17. 答案：A 解析过程：18. 答案：D 解析过程：19. 答案：B 解析过程：20. 答案：A 解析过程：21. 答案：A 解析过程：22. 答案：D 解析过程：23. 答案：C 解析过程：24. 答案：C解析过程：25. 答案：B 解析过程：26. 答案：B。
商务英语期末复习资料
商务英语期末复习资料Part I Translate the following English words into Chinese.1. bill of exchange 2. sight draft 3. irrevocable L/C 4. penalty 5. money of payment 6. usance L/C 7. money of account 8. promissory note 9. commercial draft 10. advising bank 11. Force Majeure 12. combined transport document Part II . Translate the following Chinese words into English1. 佣金佣金2. 单价单价3. 承兑承兑4. 贴现贴现5. 受益人受益人6. 独立代理独立代理7. 支票支票 8. 进口许可证进口许可证 9. 背书 10. 补偿贸易 11. 折扣折扣 12. 示票 13. 跟单托收 14. 经销经销 15. 索赔索赔16. 商业发票 17. 保险凭证保险凭证 18. 汇率汇率19．检验证书．检验证书 20. 保兑保兑Part III Write down the full name of the following abbreviations and the translations.1. D/P2. M/T3. CIF4. D/A5. T/T6. B/LPart IV Decide whether the following statements are true or false by writing “T” for true and “F” for false in the bracket besides each statement.1. International trade is only the exchange of goods between nations. 2. The distributor gains profits from the price difference at which he buys and resells the goods. 3. In reality, the quantity of goods shipped must be exactly the same with that stipulated in the contract. 4. Partial shipment means that the goods under one contract are shipped in different terms or by different lots. 5. A unit price consists of four parts: currency unit, unit price figure, measuring unit and price terms. 6. The buyer will inform the seller the opening of L/C and pass the L/C to the seller. 7. In counterpurchase, the value of countertrade goods has to equal that of the export. 8. Whether sale by buyer ’s sample or by seller ’s sample, the quality of the commodities should be strictly same as sample. Otherwise, it should be stipulated in the contract clearly. 9. Transshipment may increase the cost of shipment and the possibility of delay in delivery of commodities. 10. In international trade, if All Risks was covered, any loss caused by any reason on the way can be compensated by insurance company. 11. Under the the term term term of of of D/A, D/A, D/A, it it it is is the the bank bank bank in exporter in exporter ’s s country country country who who who makes makes makes acceptance acceptance acceptance to to to the the the draft draft draft and delivers and delivers documents to the importer. 12. Landed quality and weight means that the inspection carried out at the port of destination will be final. 13. When EXW or DDP is used, the commodity is generally inspected in the exporting country. 14. “USD200 per M/T CIFC2 London ” means that the seller will receive 200 US dollars for per metric ton. Part V Fill in the blanks with the best choice.1. Who has the exclusive right of selling the goods in a marketing area at the price he fixes? ___. a. Consignor b. Exclusive distributor c. Exclusive agent d. Bidder 2. When the seller only pays freight for the goods up to arrival at the port of destination, the term is _____. a. FOB b. CFR c. DDU d. CIF 3. Partial shipment may be necessary when ____. a. direct liners are not available b. the amount of the cargo is very small c. the shipping date is very close d. the export covers a large amount of goods 4. The goods concluded on the CIF basis have been burnt because of the fire after being loaded, then ____. a. the loss is due to the seller b. the seller asks the insurance company for compensation c. the buyer asks the insurance company for compensation d. the loss is due to the party who pays the freight 5. In the following terms of settlement, which is the most risky one for the seller? ____. a. T/T in advance b. D/A c. D/P at sight d. D/P after sight 6. 6. When When When ____ ____ ____ happens, happens, happens, the the the party party party that that that fails fails fails to to to perform perform perform the the the contract contract contract is is is allowed allowed allowed to to to relieve relieve relieve liabilities liabilities liabilities of of of the the non-performance. a. war b. world market price goes up c. manufacture fault d. currency devaluation 7. Which is NOT the example of trade barriers? _____. a. Tariffs b. Quotas c. Import duties d. Income tax 8. In international trade, the seller ships the goods to the buyer when there is no purchase made. The seller retains title to the goods until the buyer has sold them. This is ___. a. bidding b. agency c. consignment d. distributor 9. Which stipulation of the date of shipment is often used in a contract? ____. a. One day b. Within several days after the L/C has been received c. Prompt shipment d. Concrete shipment time 10. Particular additional coverage of CIC ____. a. can be covered alone b. can’t be covered alone c. can be covered alone when more than two of them are covered d. can be covered alone when only one of the insured applies for insurance 11. Which one of the following quotations is wrong? a. FOB QINGDAO USD10.00/PC b. CIF LIVERPOOL GBP125.00/MT c. FOB SHANGHAI $15.25/PC d. FOB JINAN USD2.00/KG 12. Under CIF, freight on the B/L is marked as ____. a. Freight Prepaid b. Freight Collect c. Freight Pre-payable d. Freight Unpaid 13. Based on whether the goods are loaded or not, the B/L can be classified into ____. a. clean B/L and unclean B/L b. direct B/L and transshipment B/L c. straight B/L and order B/L d. on board B/L and received for shipment B/L 14. A company exports 50 tons of wheat, the seller delivers the extra 2 tons, then the buyer should ____. a. accept 52 tons b. refuse to take 52 tons c. accept extra 1 ton d. refuse to accept extra 2 tons Part Part VI VI . Translate Translate the the the following following following English English English sentences sentences sentences into into into Chinese Chinese Chinese or or or Chinese Chinese Chinese sentences sentences sentences into into English 1. FOB means that the seller delivers when the goods pass the ship ’s rail nominated by the buyer at the named port of shipment. 2. Total amount, as its name suggests, is the sum of the money for one business transaction. It equals to the unit price multiplied by the quantity of the goods. 3. Generally speaking, the L/C should arrive to the seller at least 15 days before the time of shipment to allow sufficient time to check and amend, if necessary, the L/C and to arrange shipment. 4. Under an FOB, CFR or CIF contract, port of shipment is usually proposed by the exporter and is stipulated in 1. 汇票汇票 2. 即期汇票即期汇票3. 不可撤销信用证不可撤销信用证 4. 罚金罚金5. 支付货币支付货币 6. 远期信用证远期信用证7. 计价货币计价货币 8. 本票本票9. 商业汇票商业汇票 10. 通知行通知行不可抗力不可抗力 12. 多式联运单据多式联运单据commission unit price accept/acceptance discount beneficiary factor check import license 9. endorse/endorsement 10. compensation trade 11. discount/allowance presentation documentary collection distribution 15. claim 16. commercial invoice insurance certificate 18. exchange rate 19. inspection certificate 20. confirm/confirmation Part V Fill in the blanks with the best choice.（每小题2分，共20分）1—5 b b d c b 6—10 a d c b b 11—14 c a d a Part VI . Translate the following English sentences into Chinese or Chinese sentences into English （英译中每小题2分，中译英每小题3分，共25分）1. FOB 是指货物越过指定装运港买方指派的船只的船舷时，卖方就完成了交货义务。
商务英语期末复习
商务英语期末复习(总8页)--本页仅作为文档封面，使用时请直接删除即可----内页可以根据需求调整合适字体及大小--freelance 自由职业的[?fri:lɑ:ns]You sell your work or services to a number of different companies. 自由职业你把你的工作或服务卖给许多不同的公司teleworking 远程工作；在家办公;You work for a company from home via email,phone or the Internet电子办公你在家中通过电子邮件、电话或互联网为一家公司工作，job-sharing 分担工作制You do your job for part of the week and another person does it for the other part. 分担工作你在这周做了你的这份工作的一部分，另一个人做另一部分shift work 换班工作You work during different parts of the day(eg nights).轮班工作你在一天中的不同时段工作（如夜班）part-time 兼职;半日工作You only work for some ot the week(not full-time).兼职工作你只工作了一周（不是全职）。
temping 打临时工，做临时工作，打零工You work for different companies for a short time without a permanent contract.临时工作你在不同的公司工作很短的时间没有一个永久的合同。
c onsultancy 顾问工作，顾问职位; 咨询公司; [k?n?s?ltnsi:]You aren’t employed by a company,but are paid to give specialist advice.顾问公司；咨询公司你不是受雇于公司，但支付给专业的意见flextime 弹性上班制;You work a number of hours per week or month but you decide when you start or finish.弹性制你每周工作几个小时或一个月，但你决定当你工作的起始时间hot-desking 办公桌轮用制（按需要或依照轮流制度分配办公桌，而不是给每位员工桌子）;You don’t have a permanent place or office to work at,but you find a place to work whenyouarrive.办公桌轮用你没有一个固定的办公地点，但当你需要办公室可以找到一个办公地点How to job - shareWouldn't it be nice if the working week finished on Wednesday With a job-shareit can. Here's the essential guide to making it work.如果工作都在星期三完成，那岂不是很好吗？有工作共享就可以做到。
商务交际英语1期末考试复习指导
商务交际英语1期末考试复习指导考试题型I. MULTIPLE CHOICES: （10小题，每小题1分，共10分）II. TRUE / FALSE （10小题，每小题1分，共10分）III. READING COMPREHENSION （10小题，每小题2分，共20分）IV. TRANSLATION (4 段短文, 每段5分, 共20 分)V. WRITING （40分）复习内容英语在国际商务活动中起着非常重要的作用。
掌握用英语进行商务交际的能力，有利于在激烈竞争中占有先机，反之，将可能面临挫折和失望。
商务交际英语1这门课程，涵盖了商务交际活动中的基本知识和技能，如：信函、备忘录/便笺、电子邮件和报告的写作技巧等，此外，还讲授了一些当代商务理念、职业道德规范、批判性思维能力和团队精神，以及图表的运用、技术性写作、客户服务、多元文化工作环境中的交际等。
本次考试的具体内容：有关日常生活或工作场所的交际技巧和交际目的；怎样在商务工作中给对方写信息；怎样写备忘录；怎样在工作中给你的工作伙伴或客户写商务信件等。
那么，根据这些内容，所涉及到课本上的章节有：Chapter 1 Communicating in your lifeChapter 2 Communicating in a diverse workplaceChapter 3 Writing with styleChapter 4 Writing memos and E-mailChapter 5 Writing letters to your clients and customersChapter 6 Writing reports: A complex process made easy特别是第2、4、5章节要重点复习。
在写作方面重点复习怎样写商务备忘录和信件。
本次考试分为5个部分，下面就以几个例题为准简单地介绍一下：具体复习重点1. 单项选择（10小题，每小题1分，共10分）主要考查学生对商务交际英语基础知识的掌握学生可把重点放在以下几种商务交际中应注意的地方：the purpose of communication、theprocess of communication、verbal and non-verbal messages、internal and external barriers tocommunication、responsibilities of participants、body language、personal space、lateralscommunication、audience analysis、common channels of oral message、cross-culturalcommunication and the guidelines、communication tips、Challenges of Diversity、direct andindirect order、building strong paragraphs (including the five Ws) 、the purpose of memos ande-mails、communication overload、the common abuses of e-mails、the stage of planning a message、neutral or positive messages等。
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《商务交际英语（1）》期末复习一纸开卷一、选择题（每小题2分，共20分）主要测试学生对基本概念的理解和应用,参考练习册每章的第一部分练习。
如：1.Which of the following describes a memo written to a president from a department supervisor?AA.Upward, formal, internal2.Which sentence contains five W's? BB. New employees should report at 8:30 a.m. on Monday, October for an orientation session.3. Which of the following main ideas should be communicated in a business message in indirectorder? DD. Your library books are overdue and a fine has been assessed.4. Which of the following describes a cross-cultural communication situation? CC. A receptionist speaks slowly to a client who speaks with a heavy accent.5. Instead of making judgements based on sterotypes, you should BB. learn to understand people as individuals6. A key to receiving honest feedback is CC. the sender's attitude7.An agenda is BB. the order of business to be discussed during a meeting8. Which of the following should be used for a message that is to provide information for a groupof people (some are inside the company and some are outside)? CC. A report9. Which of the following statements promotes goodwill by using courteous words? DD. Perhaps you overlooked last month's statement, as your account is past due.110. The heading of a memo in traditional format consist of B .B. TO, FROM, DATE, and SUBJECT lines11.Which of the following is an internal barrier tocommunication? AA. The shyness of person.12. Which of the following statements best defines communication? CC. The sending and interpreting of messages.13. The sender signs his or her initials or name to memo to indicate that he or she CC. has read the memo14. Which of the following is a form of secondary research? AA. Reading an article in a magazine.15. Which of the following sentences contains a redundant expression? AA. Currently we have an overstock of red and blueT-shirt, as of his week.16. Which type of letter is considered a goodwill letter? AA. A letter of acknowledgement.17. Which of the following would be part of an analytical report? DD. All of the above.18. Which of the following would be the best beginning for an acknowledgement?DD. I received your order for 15 speaker sets.19. Which of the following is based on date? AA. Findings.20. Which of the following is an example of external communication? BB. A collection letter sent to a customer.21. Cultural differences can be communication barriers because D .2D. technologies used by people of different cultures vary.22. Which of the following letter parts is optional? AA. dateline23. Which of the following would be the best beginning for an acknowledgement?BB. Here at ABE company, we sincerely appreciate your business.24. Which of the following is a supplementary part of a formal report? CC. Talbe of contents25. Effective teams B .B. strive to avoid conflict二. 正误判断（每小题2分，共20分）选自练习册中的正误判断练习。
Write a T in the space provided if the statement is true. Write an F in the space if the statement isfalse.T 1.The population of the United States is becoming even more culturally mixed.F 2.The business environment in the United Stated is so dominated by white Americansthat a company is unlikely to be owned by a non-U.S. citizen.F 3. A muutinational company simply sells products or purchases goods from anothercountry.T 4. Communicating with a coworker whose background differs from your own can be justas challenging as communicating with a colleague visiting from a foreign country.T 5. Cultural differences can be communication barriers.F 6. The English language is the most widely used language in the world.T 7. Even a simple gesture such as a wave or a smile can mean different things to peopleof difference cultures.T 8. Most Americans are comfortable with a personal space of at least 18 inches.T 9. Learning to speak at least a few polite words of another language is usually taken as asign of respect by others who speak that language.F 10. It is best to avoid drawing pictures for people whose first language is not English;they will more than likely be insulted.F 11. Cultural diversity is the most common and most important type of diversity found inthe American workplace.3F 12. Stereotypes help us understand other groups of people, even without getting to knowindividuals within the group.T 13. An effective work team goes through a process of development that involves gettingacquainted, establishing roles,and carrying out tasks.T 14. Members of effective work teams have a strong group identity and foster improvement by reviewing both succeses and failures.T 15.All business messages should promote goodwill.F 16. The supporting information contains the main idea.F 17. Generally, business communications that contain positive messages are organized indirect-indirect order.T 18. In direct order, the main idea precedes its supporting information.19. These words are unbiased:F a. actressF b. businessmanT c. flight attendantT d. supervisorF 20. In business communication, you should write in formal sentences rather than in aflowing, conversational style.T 21. In good business writing, the writer sometimes addresses the receiver by name.F 22. A paragraph must have at least three sentences to be complete.F 23. Using only short, simple sentences is best for business messages.T 24. Transitions connect senteces and paragraphs by showing relationships between them.T 25. The most common errors found when proofreading are word/letter omissions oradditions, transposed letters, and misspelling.F 6. Once you run your word processor's spell checker, your writing will be free ofspelling errors.三、简答题（每小题4分，共20分）部分选自练习册中的简答题练习。