公共部分——礼貌用语(中英文对照)
夜场经典十句礼貌用语(中英文)
夜场经典十句礼貌用语部分日常英语1、啤酒Beer2、香槟酒Champagne3、葡萄酒Port4、威士忌Whisky5、白兰地Brandy6、伏特加Vodka7、您好，欢迎你们（女士们、先生们）到我们俱乐部Hello!Wolcome to our club.8、我能帮您做点什么吗？Can I help you?9、对不起，让您久等了。
I’m sorry to have kept you waiting so long.10、好，马上就来。
Yes,right away.11、先生，请问您预订过座位吗？Do you have a reservation,sir?12、对不起。
I’m sorry.13、没关系。
Doesn’t matter.14、请原谅。
Excuse me,please15、请坐。
Sit down,please16、请坐在那里，先生。
Sit there,Sir.17、请这边走。
This way,please.18、希望您在M吧过的愉快。
Have a good time in M bar.19、您喜欢喝什么酒？What wine would you like,Sir?20、我可以撤掉这些盘子吗？May I clear away the dishes,Please?21、再见，欢迎下次光临！Welcome to next,byebye!One two three four five six seven eight nine ten hundred thousan d一二三四五六七八九十百千Eleven thirteen f ourteen fivteen Twenty thirty forty fivty forth夜场经典十句礼貌用语（中英文）1、Good evening，Welcome to club晚上好，欢迎光临！2、2、May I help you！请问先生小姐？3、3、Wait a moment please？请稍等4、Excuse me(I am sorry to interrupt you)对不起，打扰一下，5、I am sorry to have kept you waiting!不好意思，让您久等了！6、Help yourself please请慢用7、Do you have anything else?请问还有什么需要？8、Any requests，Let me know please有什么需要请尽管吩咐9、Enjoy yourself please祝您玩得开心10、Thank you for joining us,goodluck.，see you next time多谢光临，请慢走，欢迎下次光临KTV服务人员日常礼貌用语一、基本礼貌用语1、称呼语先生某某先生夫人、女士太太某某夫人、太太某某小姐2、欢迎语晚上好，观迎光临●问候语？您好早上好下午好晚上好好久不见了，您好吗？4、祝贺语恭喜！祝您节日愉快祝您圣诞快乐！祝您新年快乐！生日快乐！5、告别语再见晚安明天见欢迎下次光临●道歉语请原谅对不起请不要介意完全是我们的错，对不起7、感谢语（致谢语）谢谢非常感谢8、应答语我明白了是的好的没关系不必客气9、征求语还有别的事情吗？我有什么可以帮助您吗？您喜欢……吗？您需要……吗？二、基本礼貌用语十字您好、请、谢谢、对不起、再见三、常用礼貌用词请、您好、您早、谢谢、对不起、请原谅、没关系、不要紧、别客气、再见。
礼貌用语65句(中英对照版)
酒店员工礼貌用语1、您好，欢迎光临！Nice to meet you , welcome to our hotel;2、祝您住店愉快！Hope you have a good time here;3、非常高兴见到您！I feel very glad to see you .4、早上好！下午好！晚上好！Good morning/good afternoon/good evening 5、您近来好吗？How are you doing ?6、先生/女士，欢迎您再次入住！Nice to meet you again sir/madam;7、请慢走，再见！Take your steps, please. See you!8、欢迎您下次光临/欢迎您再来！Hope to see you again/next time;9、祝您一路平安！Hope you have a good time/travel;10、好的，我马上就来！Well, I will be here right now.11、请不必客气，这是我应该做的！Do not mention it, it is my duty。
12、能为您服务是我的荣幸！It is my honor to serve you!13、没关系，您千万别放在心上。
Don’t worry, it is worth nothing.14、对不起，让您久等了！I am sorry to have kept you waiting;15、很抱歉，打扰了。
I am sorry to disturb you.16、实在对不起，请原谅。
I am really sorry, please forgive me;17、谢谢！Thank you!18、非常感谢您的理解和支持。
Thanks for your cooperation and upport. 19、谢谢您的夸奖。
/感谢您的提醒。
/感谢您的合作。
酒店各部门礼貌用语（中英文）
武陵源宾馆员工礼貌服务用语一、常用词汇先生/女士sir/ lady卫生间Toilet/ W.C/ lavatory/ bath room中餐厅Chinese restaurant西餐厅west restaurant泡脚feet-dipping演艺中心showplace全陪导游tour guide 司机driver 香皂soap 沐浴液shower洗发液shampoo 卫生纸toilet paper电吹风hair drier 剃须刀razor 毛巾towels 浴巾bath towel面巾face towel 梳子comb 牙刷toothbrush 牙膏toothpaste插座plug 烟灰缸ashtray信封envelope 衣架caathangers湿巾wet towel 茶水teas绿茶green tea北京二锅头erguotou made inBeijing啤酒beer电话号码telephone number房间号码room number二、方位：前front 后behind左left 右right三、数字0~100 zero 1 one 2 two3 three4 four5 five6six 7seven 8 eight9 nine 10 ten四、基本礼貌用语欢迎您下榻我宾馆。
Welcome to our hotel!欢迎welcome您好How do you do!/ How areyou!早上（上午/下午）好。
Good morning(afternoon)晚安！Good night!祝您节日快乐Have a good holiday!新年快乐！Happy new year!生日快乐！Happy birthday!对不起！Sorry!没关系！Don‟t mention it!不要紧！It doesn‟t matter.别客气！Y ou are welcome!再见！Bye-bye!请问我能帮到您什么吗?What can I do for you?/May I helpyou?请稍等。
国际范儿的小学生文明礼貌用语50条中英文对照
国际范儿小学生文明礼貌用语中英文对照1．Hello ! 你好！2．How are you ? 你好吗？3．Good morning . 早上好！4．Good morning, teacher ! 老师好！5．Good afternoon. 下午好！6．Goodbye. 再见。
7．See you later. 一会儿见。
8．See you tomorrow. 明天见。
9．Welcome to our school. 欢迎来到我们学校。
10．Glad to meet you . 见到你很高兴。
11．Welcome here next time. 欢迎下次再来。
12．You first, please. 您先请。
13．Please walk slowly. 请慢走。
14．Excuse me . 打扰一下。
（不好意思。
/很抱歉。
）15．I ‘m not intentional. Please forgive me . 我不是故意的，请原谅。
16．Sorry. 对不起。
17．Not at all. 没关系。
18．Can I help you ? 我能帮助你吗？19．Thank you . 谢谢。
20．Thanks ,I can manage it . 谢谢，但我自己能行。
21．No thanks. 不用，谢谢。
22．T ake it easy. 别着急。
23．Could you do me a favor? 可以帮帮我吗？24．No problem. 没问题。
25．Don’t worry. I will help you. 别担心，我会帮你的。
26．It’s my pleasure to help yo u . 我很愿意帮助你。
27．Thank you for your help. 谢谢你的帮助。
28．It’s my pleasure. 这是我应该做的。
29．Please tell me. 麻烦你告诉我一下。
学校文明礼貌用语(中英文)
学校文明礼貌用语(中英文)-CAL-FENGHAI-(2020YEAR-YICAI)_JINGBIAN1.上下楼梯，有序右行。
Keep right and in order when using the staircase.2.轻声慢步，文明礼貌。
Speak gently, walk slowly and keep good manners.3.不冲撞疯打，不滑行拥堵Be quiet and in order.4.课间活动，讲究文明Cultivate civility when doing activities.5.上下楼梯，注意安全。
Keep safe when using the staircase.6.不讲粗话不骂人，不乱丢来不乱扔。
Speak politely and keep clean.7.防滑防摔防坠防挤Watch out when walking and running.8.防磕磕碰碰，防意外伤害。
Keep away the collision and the unintentional injury.9.千教万教，教人求知，千学万学，学做真人。
The reason for education is to seek knowledge.The reason for study is to be a true man.10.你不能改变容颜但可以展现笑容You can’t change the appearance but you can show the smile. 11你不能左右天气但可以改变心情You can’t control the weather but you can change your mood. 12.你不能预知明天但可以把握今天You c an’t foresee tomorrow but you can hold today.13.兴趣是最好的老师。
Interest is the best teacher.兴趣源于天赋。
公共部分——礼貌用语(中英文对照)
饭店基础服务英语一、部门名称金马饭店Jinma Palace董事会Board董事长Chairman of the Board总经理室General Manager’s Office总经理办公室Executive Office工会Labor Union前厅部Front Office Department管家部Housekeeping Department餐饮部Food and Beverage Department市场销售部Sales & Marketing Department人力资源部Human Resources Department培训部Training Department财务部Finance Department采购部Purchasing Department工程部Engineering Department安全部Security Department二、职务名称总经理General Manager副总经理Deputy General Manager总经理助理Assistant General Manager房务总监Director of Room Division财务总监Financial Controller餐饮总监Director of F&B经理Manager主管Supervisor领班Captain / Shift Leader员工Staff文员Clerk三、饭店常用英语词汇1、前厅部Front Office Department总台front desk 入住check in 离店check out 询问information 总机operator 国际长途IDD 国内长途DDD 留言leave a message 叫醒服务morning call 外线电话outside call 内线电话in-house call 商务中心business center 传真fax 复印copy 订票ticket booking 邮寄post 快件express 预订处reservation 礼宾部concierge 行李寄存luggage deposit 订出租车book a taxi 机场airport 市中心downtown对客关系经理guest relation officer 商务总台business front desk2、客房部House Keeping Department楼层floor 无烟楼层Non-smoking floor行政/商务楼层executive/business floor 单人间single room双床间double room 套房suite 标准间/层standard room/floor 高级间/层superior room/floor 豪华间/层deluxe/luxury room/floor 公共卫生PA 客房中心room center 婴儿看护baby sitting快洗服务express laundry service3、餐饮部Food & Beverage Department大堂吧lobby bar 咖啡厅coffee shop 西餐厅western restaurant西饼屋snack shop 宴会厅banquet hall 和畅厅Harmony Hall名仕轩Ming’s cuisine 嘉宾厅VIP Private rooms 龙骧厅Dragon Hall 凤翔厅Phoenix Hall 房内用膳room service 中餐Chinese food 西餐western food 点菜take order 零点 a la carte 自助餐Buffet 套餐table d’hote 服务费service charge4、康乐部Recreation Department音乐酒吧music bar 游泳池swimming pool 健身房fitness center 桌球室billiard room 棋牌室mahjong room 足浴中心foot massage桑拿中心sauna 美容美发beauty salon5、市场销售部Sales & Marketing Department销售经理sales manager6、人事资源部Human resource Department培训部Training Department医务室clinic7、工程部Engineering Department空调air condition 暖气heating （空调）打高turn up 打低turn down8、财务部Finance Department总台收银front desk cashier 岗点收银outlets cashier 书店book store 商场shopping center 贵重物品保管箱safe deposit box 现金cash 结帐make the payment /pay for the bill /cashier 信用卡credit card 支票check 零钱change 发票invoice/receipt9、安全部Security Department停车场parking 消防中心fire protection center饭店基础服务用语50句1、您好。
规范性礼貌用语中英文版本
1.早上好/下午好/晚上好，先生/小姐！欢迎光临***，请问有什么可以帮到您！Good morning/afternoon/evening, Sir/Madam! Welcome to our hotel, how may I help you?2.请问您有预订吗？Do you have a reservation, please?3.请问是以什么名义预订的？For which mane with the booking, please?4.能麻烦您出示一下证件吗？May I see your passport, please?5.**先生/小姐，请您稍等片刻，我马上帮您查询！Just moment, Sir/Madam, I’ll check it for you right away!6.请问您怎样支付住宿押金？付现还是刷卡？How will you make the deposit, in cash or by credit card?7.这是您的证件和信用卡，请你保管好！Here is your passport and credit card, please keep it!8.祝您入住愉快！Enjoy your stay with us!9.入住期间您有任何需要您都可以随时拨打总台电话6688！Is there anything I can do for you, do let me know! The reception desk extension is 6688, we’ll always at your service!10.请问您是那间房？借用一下您的房卡！May I have your room card/key, please?11.您请坐，楼上帮您查个房！Have a seat, please! Wait for a minute, please!12.**先生/小姐，请问房间迷你吧有消费吗？Excuse me, Sir/Madam, is anything from the Mini-Bar?13.这是您的账单，请您过目一下，如果没有问题的话，请您左下角签字确认！Here is your bill, please check it, if it is correct, please signature!14.这是您的找零及发票，请您清点一下！Here is your charge and bill, please check it!15.请问，行李物品都带齐了吧？没有遗落下什么贵重物品吧？Is there any belongs in the room?16.非常感谢您入住雅栢花园酒店，祝您旅途愉快！Thank you for your stay with us, have a nice day!17.早上好/下午好/晚上好，总台！请问有什么可以帮到您！Good morning/afternoon/evening, Reception, may I help you?18.不好意思，这边听不清楚，您能在大声一点吗？I’m so sorry, Sir/Madam, I can’t hear clearly, can you speak more slowly/loudly, please?19.不好意思，电话占线/电话无人接听，请问您是否需要留言，还是您稍后再拨！I’m sorry, the line is busy now/there is no response, would you like to leave a massage or call later?20.对不起，这个我不是很清楚，我帮您去了解一下情况，稍后再答复您，好吗？I’m so sorry, I can’t understand, I’ll call the manager to help you, please wait a minute, I’ll call you back!21.对不起，让您就等了！Sorry to keep your waiting!22.真的很抱歉，给您添麻烦了！I’m sorry to interrupt you!23.谢谢您的理解！Thank you for your understanding!24.我是酒店大堂副理，很高兴能为您服务！I’m an assist-manager of the hotel, nice to meet you, how may I assist you?25.有任何需要帮忙的，您随时吩咐，在我权限范围内的我一定帮您办到，就算是我办不到的，我也尽量帮您向领导申请！Is there anything I can do for you, do let me know! I’ll try my best to help you!。
学生文明礼貌用语（中英文对照）
学生文明礼貌用语(中英文对照)话题：文明礼貌用语教育学习文明礼貌用语1．Hello ! 你好！2．How are you ? 客（叔叔好。
/阿姨好。
）3．Good morning . 早上好！4．Good 人好！morning, teacher ! 老师好！5．Good afternoon. 下午好！6．Goodbye. 再见。
7．See you later. 一会儿见。
8．See youtomorrow. 明天见。
9．Welcome to our school. 欢迎来到我们学校。
10．Glad to meet you . 见到你很高兴。
11．Welcome herenext time. 欢迎下次再来。
12．You first ,please. 您先请。
13．Please walk slowly. 请慢走。
14．Excuse me . 打扰一下。
（不好意思。
/很抱歉。
）15．I ‘m not intentional. Please forgiveme . 我不是故意的，请原谅。
16．Sorry. 对不起。
17．Not atall. 没关系。
18．Can I help you ? 我能帮助你吗？19．Thankyou . 谢谢。
20．Thanks ,I can manage it . 谢谢，但我自己能行。
21．No thanks. 不用，谢谢。
22．Take it easy. 别着急。
23．Could you do me a favour? 可以帮帮我吗？24．Noproblem. 没问题。
25．Don’t worry. I will help you. 别担心，我会帮你的。
26．It’s my pleasure to help you . 我很愿意帮助你。
27．Thank you for your help. 谢谢你的帮助。
28．It’s my pleasure. 这是我应该做的。
29．Please tell me. 麻烦你告诉我一下。
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饭店基础服务英语一、部门名称金马饭店Jinma Palace董事会Board董事长Chairman of the Board总经理室General Manager’s Office总经理办公室Executive Office工会Labor Union前厅部Front Office Department管家部Housekeeping Department餐饮部Food and Beverage Department市场销售部Sales & Marketing Department人力资源部Human Resources Department培训部Training Department财务部Finance Department采购部Purchasing Department工程部Engineering Department安全部Security Department二、职务名称总经理General Manager副总经理Deputy General Manager总经理助理Assistant General Manager房务总监Director of Room Division财务总监Financial Controller餐饮总监Director of F&B经理Manager主管Supervisor领班Captain / Shift Leader员工Staff文员Clerk三、饭店常用英语词汇1、前厅部Front Office Department总台front desk 入住check in 离店check out 询问information 总机operator 国际长途IDD 国内长途DDD 留言leave a message 叫醒服务morning call 外线电话outside call 内线电话in-house call 商务中心business center 传真fax 复印copy 订票ticket booking 邮寄post 快件express 预订处reservation 礼宾部concierge 行李寄存luggage deposit 订出租车book a taxi 机场airport 市中心downtown对客关系经理guest relation officer 商务总台business front desk2、客房部House Keeping Department楼层floor 无烟楼层Non-smoking floor行政/商务楼层executive/business floor 单人间single room双床间double room 套房suite 标准间/层standard room/floor 高级间/层superior room/floor 豪华间/层deluxe/luxury room/floor 公共卫生PA 客房中心room center 婴儿看护baby sitting快洗服务express laundry service3、餐饮部Food & Beverage Department大堂吧lobby bar 咖啡厅coffee shop 西餐厅western restaurant西饼屋snack shop 宴会厅banquet hall 和畅厅Harmony Hall名仕轩Ming’s cuisine 嘉宾厅VIP Private rooms 龙骧厅Dragon Hall 凤翔厅Phoenix Hall 房内用膳room service 中餐Chinese food 西餐western food 点菜take order 零点 a la carte 自助餐Buffet 套餐table d’hote 服务费service charge4、康乐部Recreation Department音乐酒吧music bar 游泳池swimming pool 健身房fitness center 桌球室billiard room 棋牌室mahjong room 足浴中心foot massage桑拿中心sauna 美容美发beauty salon5、市场销售部Sales & Marketing Department销售经理sales manager6、人事资源部Human resource Department培训部Training Department医务室clinic7、工程部Engineering Department空调air condition 暖气heating （空调）打高turn up 打低turn down8、财务部Finance Department总台收银front desk cashier 岗点收银outlets cashier 书店book store 商场shopping center 贵重物品保管箱safe deposit box 现金cash 结帐make the payment /pay for the bill /cashier 信用卡credit card 支票check 零钱change 发票invoice/receipt9、安全部Security Department停车场parking 消防中心fire protection center饭店基础服务用语50句1、您好。
How do you do.（陌生状态用）How are you.（熟悉状态用）2、欢迎光临金马饭店/我们餐厅/舞厅。
Welcome to Jinma Palace/ our restaurant/ ball room.3、欢迎再次光临我们饭店。
Welcome back to our hotel again.4、早上好/中午好/晚上好/晚安！Good morning / Good afternoon / Good evening / Good night.5、再见/回头见。
Good-bye / See you later.6、希望您再次光临。
Hope you come again.7、希望您住店愉快。
Hope you enjoy your stay with us.8、很乐意为您效劳。
I’m always at your service.9、祝您旅途愉快。
Wish you a nice/pleasant trip.10、祝您好运！ Wish you good luck.11、祝您过得愉快。
Have a good time.12、新年快乐！ Happy new year.13、祝您生日快乐！ Happy birthday to you.14、圣诞快乐！ Merry Christmas.15、祝您生意兴隆。
Wish you a good business.16、非常感谢！ Thank you / Thank you very much.17、对不起，我可以进来吗？Excuse me. May I come in?18、需要我帮忙吗？ May I help you?19、不客气。
You are welcome / Not at all / It’s my pleasure.20、别担心。
Don’t worry about it.21、请再说一遍好吗？ I beg your pardon / pardon.22、您能说得慢一点吗？ Would you please speak slowly?23、我明白了。
I see / I’ve got it.24、很抱歉打扰您了。
I’m sorry to disturb you.25、很高兴见到您。
Nice to meet you./ Glad to meet you.26、您先请/这边请。
After you./ This way, please.27、请跟我来。
Please follow me.28、请往前走。
Go ahead, please.29、我来为您带路。
I’ll show you the way.30、请留神您的脚下。
Watch your step, please.31、您要上楼还是下楼？ Are you going up / down?32、电梯在那边。
The elevator is over there.33、我们到了。
Here we are.34、您好，我是XX，我能帮您吗？Hello, this is XX. Can I help you?35、对不起，您拨错号码了。
Sorry, you’ve dialed a wrong number.36、请别挂线。
Could you hold the line, please?37、请重复一下您的号码。
Could you repeat your number please?38、我马上为您查一下。
Let me have a check for you.39、请稍等一会儿。
Just a moment, please.40、任何意见和建议都是受欢迎的。
Any comments and suggestions are welcome.41、还需要些什么？ What else can I do for you?42、您怎么了？What’s wrong with you?43、请别留下任何东西。
Please don’t leave anything behind.44、对不起，让您久等了。
Sorry to have kept you waiting.45、对不起，我不明白您所说的。
Sorry, I don’t understand what you said.46、请坐。
Take a seat /Be seated, please.47、谢谢您的好意，但我们不收小费。
Thank you for your kindness, but we don’t accept tips.48、能告诉我您的姓名吗？May I have your name?49、您能填一下这张表吗？Would you please fill in this form?50、您如何结帐，用现金还是信用卡？How are you going to pay, in cash or by credit card？。