旅游服务英语课后答案
旅游专业英语第二版课后练习题含答案
旅游专业英语第二版课后练习题含答案一、填空题1.The person who makes travel arrangements for tourists iscalled a ___________.–Answer: travel agent.2.rfares are sometimes discounted for passengers who______________.–Answer: book their tickets in advance.3.Tourists who don’t want to spend a lot of money onaccommodations can stay in a _____________.–Answer: hostel.4.Travelers who prefer to plan their own trips without using atour operator are called _____________.•Answer: independent travelers.5.Foreign visitors to a country are sometimes required to obtna _______________ before they are allowed to enter.•Answer: visa.二、选择题1.Which of the following documents is required for entry tosome countries?–A. Passport–B. Driver’s license–C. Birth certificate–D. Social security cardAnswer: A. Passport2.If you want to travel to the United States, what do you needto have?• A. A passport and a visa• B. A driver’s license and a passport• C. A birth certificate and a visa• D. A social security card and a passportAnswer: A. A passport and a visa3.Which of the following accommodations usually offers thelowest room rates?–A. Hotel–B. Motel–C. Hostel–D. ResortAnswer: C. Hostel4.What is a tour operator?• A. A person who organizes travel for other people• B. A person who provides travel information• C. A person who provides transportation for tourists• D. A person who works in a travel agencyAnswer: A. A person who organizes travel for other people5.Which mode of transportation is usually the most expensive?• A. Plane• B. Trn• C. Bus• D. CarAnswer: A. Plane三、阅读理解Tourism is an important industry in many countries around the world. Tourists travel for different reasons, such as professional development, cultural enrichment, and personal relaxation. However, tourism also has some negative impacts on the environment and local communities.One way to reduce the negative impacts of tourism is to promote sustnable tourism. Sustnable tourism is a type of tourism that conserves the natural and cultural environment while providing economic benefitsto local communities. It is a way to balance the needs of tourists, the environment, and the local community.To promote sustnable tourism, some hotels and tour operators have adopted sustnable practices, such as recycling, energy conservation, and the use of local materials. In addition, tourists can also contribute to sustnable tourism by choosing eco-friendly accommodation and activities, respecting local customs and traditions, and supporting local businesses.However, promoting sustnable tourism requires the cooperation of all stakeholders, including the government, the tourism industry, local communities, and tourists. Sustnable tourism is not only good for the environment, but it also benefits the local economy and enhances the travel experience of tourists.1.What is sustnable tourism?–Answer: Sustnable tourism is a type of tourism that conserves the natural and cultural environment whileproviding economic benefits to local communities.2.What are some sustnable practices that hotels and tour operators can adopt?–Answer: Some sustnable practices that hotels and tour operators can adopt include recycling, energy conservation, and the use of local materials.3.How can tourists contribute to sustnable tourism?–Answer: Tourists can contribute to sustnable tourism by choosing eco-friendly accommodation and activities,respecting local customs and traditions, and supportinglocal businesses.4.Who needs to cooperate to promote sustnable tourism?–Answer: Promoting sustnable tourism requires the cooperation of all stakeholders, including the government,the tourism industry, local communities, and tourists.5.What are the benefits of sustnable tourism?–Answer: Sustnable tourism benefits the environment, the local economy, and enhances the travel experience oftourists.。
旅游英语教程答案
旅游英语教程答案1. A: Excuse me, could you please tell me where the nearest tourist information center is?B: Sure, the nearest tourist information center is located on Main Street, just two blocks away from here. You can't miss it.2. A: How much does it cost to visit this museum?B: The admission fee for adults is $10, while children under 12 years old can enter for free.3. A: Can you recommend any local attractions that are worth visiting?B: Absolutely! The botanical garden and the historical monument downtown are both highly recommended.4. A: Is there a guided tour available for this attraction?B: Yes, there are guided tours available every hour. You can join one if you're interested.5. A: What is the best way to get to the airport from here?B: The most convenient way is to take a taxi. It should take around 30 minutes, depending on the traffic.6. A: Are there any nearby restaurants that serve traditional local cuisine?B: Yes, there is a great restaurant just around the corner that specializes in local dishes. It's highly recommended.7. A: Can I pay with credit card at this hotel?B: Yes, we accept major credit cards including Visa, Mastercard,and American Express.8. A: How far is the nearest beach from here?B: It's about a 10-minute walk. You can also take a bus that will drop you off right at the beach.9. A: Are there any discounts available for students or seniors?B: Yes, students and seniors are eligible for a discount on the entrance fee. Just make sure to bring your ID with you.10. A: Do I need to make a reservation for the guided tour in advance?B: It's recommended, especially during peak tourist seasons, to make a reservation in advance to secure your spot.。
旅游英语教程参考答案
旅游英语教程参考答案Unit 1: Greetings and Introductions1. What is the most common way to greet someone in English? - The most common way to greet someone is by saying "Hello" or "Hi."2. How do you introduce yourself to someone?- You can introduce yourself by saying, "Hi, my name is [Your Name], nice to meet you."3. What are some polite phrases to use when meeting someone for the first time?- Some polite phrases include "Pleased to meet you," "It's a pleasure to meet you," and "I'm delighted to make your acquaintance."Unit 2: Making Travel Arrangements1. What is the process of booking a flight in English?- To book a flight, you would typically say, "I'd like to book a flight to [destination] on [date]."2. How do you inquire about the availability of a hotel room? - You can ask, "Do you have any rooms available for [date]?"3. What is the phrase used to confirm a reservation?- You would say, "I'd like to confirm my reservation for [service]."Unit 3: At the Airport1. What do you say when you need to check in for a flight?- You would say, "I'd like to check in for my flight to [destination]."2. How do you ask for directions to the gate?- You can ask, "Excuse me, could you please direct me to gate [number]?"3. What is the phrase used to request assistance with luggage? - You can say, "Could you help me with my luggage, please?"Unit 4: On the Plane1. How do you ask for a blanket or pillow?- You would ask, "Excuse me, could I get a blanket and a pillow, please?"2. What do you say if you need to use the restroom?- You can say, "Excuse me, where is the restroom, please?"3. How do you request a beverage or snack?- You would say, "Could I have a [beverage or snack], please?"Unit 5: At the Hotel1. What is the phrase used to check into a hotel?- You would say, "I have a reservation for [your name],I'd like to check in."2. How do you ask about the hotel's amenities?- You can ask, "What amenities does the hotel offer?"3. What do you say if you need to request extra towels?- You would say, "Could I get some extra towels, please?"Unit 6: Dining Out1. How do you ask for a table at a restaurant?- You would say, "Do you have a table for [number of people]?"2. What is the phrase used to request the menu?- You can ask, "May I see the menu, please?"3. How do you order a meal in English?- You would say, "I'd like to order [dish name], please."Unit 7: Sightseeing1. How do you ask for directions to a tourist attraction?- You can ask, "Could you tell me how to get to [attraction]?"2. What is the phrase used to buy a ticket for a tour?- You would say, "I'd like to buy a ticket for the [tour name]."3. How do you inquire about the operating hours of a museum? - You can ask, "What are the opening hours of the museum?"Unit 8: Shopping1. How do you ask for the price of an item?- You would ask, "How much does this cost?"2. What is the phrase used to negotiate a price?- You can say, "Could you give me a discount?"3. How do you ask for a receipt?- You would say, "May I have a receipt, please?"Unit 9: Emergency Situations1. How do you ask for help in an emergency?- You would say, "I need help, this is an emergency!"2. What is the phrase used to call for medical assistance? - You can say, "I need a doctor, please!"3. How do you report a lost item?- You would say, "I've lost my [item], can you help me find it?"Unit 10: Cultural Etiquette1. How do you show respect for local customs?- You can say, "I am here to learn about and respect your customs."2. What is the phrase used to apologize for a cultural mistake?- You can say, "I apologize。
旅游英语部分课后习题答案
Universal=general 普通的constitute=form 组成generators=motivators 动力Esteem=respect 尊敬Manifested=revealed 显示Impetus=stimulus 刺激Justifiable=reasonable 合理的Discretionary=ready 自由决定的Convention=conference 会议Accordingly=consequently因此Remunerated=paid Excursionists=trippers 远足者Distinguish=discriminate 辨别Facilitate=assist 促进Consecutive=successive 连续的Reword=repeat 重述Classifications=sorts 种类Appeal=attraction 吸引力Trend=tendency 趋势Clamor=hubbub 喧哗Evolved=developed 发达的Segment=part 部分Patronize=go to Distinguishing=distinct有区别的Jubilant=cheerful 欢呼的Assemblies=congregations集会Eclipsed=obscured 昏暗的Toil=hard work辛苦Memorable=unforgettable 难忘的Superseded=replace 取代Sacrificing=offering 献祭Fatuous=vacuous 空洞的Unusual=unreadable 难以理解的Adhere to=stick to坚持Mobile=moving Establishments=enterprises 企业Franchise=warrant 经营权Ground=frozen 冻结的Institutional=organizational制度的Unprecedented=exceptional 空前的Version=reproduction复制品Toddlers=teeters 跷跷板Replica=copy 复制品Facades=faces表面Wags=swings 摇摆Debris=remains 残骸Inexpensive=cheap便宜Paradise=fairyland 天堂1. xi’anB.establishD.south ofD.ancient tombA.better protectedB.the qing dynastyC.its highlyC.water resourcesA.the development2 the tourist industryD.one of the few areasB.tthe increasedA.getting intertainmentC.flexibleA.the speedyB.more likely toD.the correspondingC.Technically speaking5.the taj mahalC.wanted tomemorize his queenB.an emperorC.has become a placeD.building a similarC.foured a little mirrorD.in the taj mahalA.about the taj majhal8 table mannersA.if the hostessB.put downC.ask the hostessC.sitting upD.the delightfulD.apologize toA.with a spoonD.how to conduct yourself9.tourist attractions and entertainmentD.various featuresD.nightlifeA.castlesD.niagara fallsCvisit some unusual spotsD.the amount ofD.the partyB.travlers canUniversal=general 普通的constitute=form 组成generators=motivators 动力Esteem=respect 尊敬Manifested=revealed 显示Impetus=stimulus 刺激Justifiable=reasonable 合理的Discretionary=ready 自由决定的Convention=conference 会议Accordingly=consequently因此Remunerated=paid Excursionists=trippers 远足者Distinguish=discriminate 辨别Facilitate=assist 促进Consecutive=successive 连续的Reword=repeat 重述Classifications=sorts 种类Appeal=attraction 吸引力Trend=tendency 趋势Clamor=hubbub 喧哗Evolved=developed 发达的Segment=part 部分Patronize=go to Distinguishing=distinct有区别的Jubilant=cheerful 欢呼的Assemblies=congregations集会Eclipsed=obscured 昏暗的Toil=hard work辛苦Memorable=unforgettable 难忘的Superseded=replace 取代Sacrificing=offering 献祭Fatuous=vacuous 空洞的Unusual=unreadable 难以理解的Adhere to=stick to坚持Mobile=moving Establishments=enterprises 企业Franchise=warrant 经营权Ground=frozen 冻结的Institutional=organizational制度的Unprecedented=exceptional 空前的Version=reproduction复制品Toddlers=teeters 跷跷板Replica=copy 复制品Facades=faces表面Wags=swings 摇摆Debris=remains 残骸Inexpensive=cheap便宜Paradise=fairyland 天堂1. xi’an B.establishD.south ofD.ancient tombA.better protectedB.the qing dynastyC.its highlyC.water resourcesA.the development2 the tourist industryD.one of the few areasB.tthe increasedA.getting intertainmentC.flexibleA.the speedyB.more likely toD.the correspondingC.Technically speaking5.the taj mahalC.wanted tomemorize his queenB.an emperorC.has become a placeD.building a similarC.foured a little mirrorD.in the taj mahalA.about the taj majhal8 table mannersA.if the hostessB.put downC.ask the hostessC.sitting upD.the delightfulD.apologize toA.with a spoonD.how to conduct yourself9.tourist attractions and entertainmentD.various featuresD.nightlifeA.castlesD.niagara fallsCvisit some unusual spotsD.the amount ofD.the partyB.travlers can。
旅游服务英语课后答案
Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days 2。
What kind of hotels to stay at;Task 21. sorting 2。
accommodations 3. rentals 4. regulations 5。
visasTask 31。
√2, × 3. √ 4. ×5。
×Task 41。
sightseeing 2. folders 3. vacancy 4。
admissionTask 51.Booking a tour for her company。
2. 5—star hotels3.May 11thTask 61。
establishing rapport 2. sales consultants 3. a travel agency 4。
presenting products5。
features 6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII。
1。
How may I help you?2。
What holidays do you have on offer?3。
How about a week there?4. What kind of hotel would you be interested in?5. That sounds great。
Unit 2 Tour ArrangementTask 11. confirm2. national guide 3。
itinerary 4。
reasonable 5. currentTask 21。
duration 2。
travel expenses 3. location 4。
specific information5。
旅游服务英语unit3 Accommodation Service
高等职业教育旅游类专业系列教材 New Words and Phrases
11. irrigate/ˈɪrɪgeɪt/ v. 灌溉；冲洗（伤口） 12. pavilion/pəˈvɪliən/ n. 亭，阁 13. refrigerator/rɪˈfrɪdʒəreɪtə(r) / n. 冰箱 14. resort/rɪˈzɔ:t/ n. 度假胜地；采取 15. InterContinental Sanya Resort 三亚半山半岛洲际度假酒店 16. InterContinental Hotels Group 洲际酒店集团 17.carbon dioxide 二氧化碳 18.solar power 太阳能
高等职业教育旅游类专业系列教材
Unit 3 Accommodation Service
1 Lead-in Reading A &Reading B
2
3 Listening & Speaking 4 Writing Project
5
高等职业教育旅游类专业系列教材
Lead-in
Q1: What documents are needed when tourists check in at the hotel?Biblioteka 高等职业教育旅游类专业系列教材
Reading A
The transportation of InterContinental Sanya Resort is very convenient. It takes only 25 minutes to get to the airport and 10 minutes to the city center by car. The resort offers 343 rooms with beautiful sea views. Each room is air-conditioned and has a refrigerator, internet access, a bathtub, a hair dryer, hot and cold water, TV, a balcony and a mini bar. Eight restaurants and bars provide varieties of seafood, beers, Asian cuisine, especially the Sea Pavilion which is 100 meters from the shore. There, people are treated to beautiful views as they enjoy their meals. The resort offers a fitness center, game rooms, Spa, business center and banquet service.
大学旅游英语教材答案
大学旅游英语教材答案Unit 1: Destination VocabularyQuestion 1: Match the words and phrases with their definitions.1. a. Itinerary - a plan or a detailed schedule of a trip2. h. Souvenir - a memento or a reminder of a trip3. c. Luggage - suitcases or bags used for carrying personal belongings during a trip4. g. Visa - an official document permitting entry into and travel within a foreign country5. d. Currency - the money used in a particular country6. e. Boarding pass - a document that allows a passenger to board a plane7. b. Guidebook - a book providing information and guidance for travelers8. f. Departure - the action of leaving or starting a tripQuestion 2: Complete the sentences with the given words.1. E - itinerary2. D - currency3. C - luggage4. F - departure5. B - guidebook6. A - souvenirUnit 2: DialoguesQuestion 1: Listen to the recordings and answer the questions.1. The man is asking for directions to the nearest subway station.2. The woman suggests taking Bus 26 instead of the subway.3. The man wants to know how long it takes to get to the airport by subway.4. The woman advises the man to take the express train, which takes only 20 minutes.5. The man needs to transfer to Line 3 in order to reach the airport.6. The woman mentions that the subway operates from 5:30 am to 11:30 pm.Unit 3: Reading ComprehensionQuestion 1:1. False - The article states that traveling can broaden one's horizons and enhance cultural understanding.2. True - The article suggests that learning a foreign language is beneficial for travel enthusiasts.3. True - The article mentions that traveling provides opportunities for self-discovery and personal growth.4. False - The article does not specifically state that travel can make people more attractive.5. True - The article suggests that experiencing different cultures can promote tolerance and empathy.Question 2:1. traveling can broaden one's horizons and enhance cultural understanding.2. learning a foreign language.3. opportunities for self-discovery and personal growth.4. experiencing different cultures promotes tolerance and empathy.Unit 4: Communicative FunctionsQuestion 1: Complete the dialogues with suitable questions or statements.1. Can you recommend any popular tourist attractions in this city?2. How long does it take to get to the airport from here?3. What time does the museum close today?4. I'm looking for a nearby hotel. Do you know any good options?5. Excuse me, could you take a photo of us, please?Question 2: Role-play the following situation.A: Excuse me, can you tell me how to get to the nearest train station?B: Sure! Go straight this way, then turn left at the second intersection. The train station will be on your right.A: Thank you so much for your help!B: You're welcome. Have a safe journey!Overall, the answers provided in this document are based on the given questions from the university tourism English textbook. It is important for students to thoroughly understand and practice these concepts to improve their language skills in the context of travel.。
旅游英语教程课后习题答案
旅游英语教程课后习题答案Key to the Exercises练习参考答案Unit 1Part II.1. Reading Comprehension1．Zheng He, originally named Ma He, was born into a Muslim family just beyond the borders of China (later Yunnan Province in the southwestern part of China) in 1371.2. He served as a court eunuch.3. Because Zheng He helped Zhu Di, who later became Emperor Chengzu, gain the throne during the coup.4. The fleet reached the countries of Southeast Asia, east Africa and Arabia, initiatinga feat in the history of navigation and regarded as an unprecedented great historical period in Chinese history of trade and cultural exchanges.5. 7 times.6. 116 years earlier than that of Magellan.7. Zheng He brought back the so-called kylin and Fulu (African giraffe and zebra)，which became decorative animals for the Chinese imperial garden.8.Zheng He "walked like a tiger" and did not shrink from violence when he considered it necessary to impress foreign peoples with China's military might. He ruthlessly suppressed pirates who had long plagued Chinese and southeast Asian waters. He also waged a land war against the Kingdom of Kotte in Ceylon, and he made displays of military force when local officials threatened his fleet in Arabia and East Africa. From hisfourth voyage, he brought envoys from thirty states who traveled to China and paid their respects at the Ming court.9. The Hongxi Emperor (reigned 1424–1425), decided to stop the voyages during his short reign.10. (omitted)2. Vocabulary1. served as2. in large quantities3. pay our respects4. seek to5.impress…with6. unprecedented7. Navigation8. subordinates9. plaguing 10. suppressed3. English-Chinese TranslationA. Translate the following sentences into Chinese.1．当他还年幼时，明朝（1368-1644）在1378年征服了他所在的那个省。
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Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days2. What kind of hotels to stay at;Task 21. sorting2. accommodations3. rentals4. regulations5. visasTask 31. √2, × 3. √ 4. ×5. ×Task 41. sightseeing2. folders3. vacancy4. admissionTask 51.Booking a tour for her company.2. 5-star hotels3.May 11thTask 61. establishing rapport2. sales consultants3. a travel agency4. presenting products5. features6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII.1. How may I help you?2. What holidays do you have on offer?3. How about a week there?4. What kind of hotel would you be interested in?5. That sounds great.Unit 2 Tour ArrangementTask 11. confirm2. national guide3. itinerary4. reasonable5. currentTask 21. duration2. travel expenses3. location4. specific information5. travel agencyTask 31.√2. ×3. √Task 41. brief2. copy3. cruise4. attractive5. commercialTask 5:Calvin will visit Xidi and Hongcun instead of climbing Mt. Huangshan because it is going to rain today.Task 61. Day 1 dinner; Day 2 & Day 3: breakfast, lunch and dinner; Day 4: breakfast2. the Great Wall, Tian’anmen Square, Forbidden City, the Summer Pala ce, the Temple of Heaven, the Sacred Way and the Ming Tomb3. Plane and coach.More for ExercisesI ABACA CBADCII1. stroll2. itinerary3. Have…in mind4. itches for5. arranged6. fetch7. work out8. alternations9. attractions 10. excursionsIII.1. talk about the itinerary for your trip..2. there haven’t been any changes.3. How do you like this itinerary?.4. Do you have any special suggestions?5. If there should be any changes, please let me know in advance.Chapter 2 ArrivalUnit 1 Guests’ ArrivalTask 1Prior to arrival1.confirm2. coach driver3. 30 minutes4.parking lot 5 arrival lobbyUpon arrival6. meet7. check8. claimed9. lead 10. politely greetEnroute to hotel11. local customs 12. hotelTask 21. apologize2. fulfill3.fill in4. write down5. itinerary6. contact7. informTask 31. √2, × 3. × 4. × 5. ×Task 41. CO 1582. tag3. fill in4. red5.teddy bear6. Italian black7. 3 monthsTask 51.Yes, he did.2. Almost 15 hours3.No, it won’t. It will take 50 minutes.Task 61. take2.promise3. enjoy4. perfect5. a variety of6. golf packages7. information session8.recommend9.exchange 10. credit card 11. vacationMore for ExercisesI EDGBH FCIJAII 1.immigration control 2. baggage claim 3. customer service counter 4. missing baggage 5. damaged 6. lost baggage report pensate 8. a copy of your itinerary9. late check-in 10. carry-on bags 11. destination ticket 12. a change of clothes13. Travel insuranceIII.1. Shall I introduce my colleague and myself?2. I will be your tour guide during your stay in Beijing.3. He comes to welcome you.4. The coach number is Jing-B-72128.5. Please let us know.6. Please do not hesitate to tell me.7. Which is located in the center of the city8. Our hotel is the first choice for many travelers from all over the world.Unit 2 Money ExchangeTask 11.called2. the People’s Bank of China3.unit4. notes5. coins6. paper notes7.coinsTask 21. left over2.gifts3.duty- free shop4.convert5. airport6. souvenirTask 31. 1.15 U.S. to the euro2. 6003. fiftiesTask 41. credit card2. US dollars3.600 Euros4. 4200Task 5:1.500 dollars2. hundreds3. 5 dollars4. $100.III. Role playCashier: Hello. How can I help you today?Customer: Hello. I am leaving for Hangzhou next week and I'd like some information on the telephone banking services offered at by your bank.Cashier: Certainly. What would you like to know?Customer: How do I sign up?Cashier: Just let me know, I'll sign you up immediately.Customer: Can you tell me how the telephone banking services work?Cashier: You can do all your day-to-day banking over the telephone, 24 hours a day.Customer: That's great. How do I access my account?Cashier: Just call the bank, key in your PIN number and listen to the menu of options available.Customer: How do I choose which option I want?Cashier: Just press the number for the service stated by the recording.Customer: What kind of things can I do?Cashier: You can check your balance, pay bills, order a statement or even transfer money to another bank. Customer: That's fantastic! Can I exchange money online?Cashier: I'm afraid you have to come to the bank to do that..Customer: What about getting help if I have any problems?Cashier: There's an automated answering machine and staff are available 9 to 5 seven days a week.Customer: It all sounds very good to me. I'd like to sign up.Task 61. available2. vary3. make a difference4. transaction charges5. falling6. freely7. sets8. current rates 9 would rather 10. freezeTask 71. You can do that at many places, such as hotels, airports, banks and ATMs.2. Yes, they do.3. It is convenient but more expensive.4. Yes, there are. You can take credit cards with you.5. Your bank may freeze your card if out-of-the-ordinary transactions appear.More for ExercisesI BADCE GFIHJII 1. deposit, A TM 2. bankbook, fixed deposit account, current account3. exchange currency, exchange rate, credit card, traveler’s check.III.1. change Australian dollars for RMB.2. How much would you like to change?3. What's the rate today?4. What was the rate yesterday?5. Will the rate still go down tomorrow?6. I want to change 1000 Australian dollars for RMB.7. Please sign here in this form.8. How would you like your bills?9. Fifties will do.Chapter 3 At the hotelUnit 1 Checking inTask 11. accepted2. deposit3. cost4. total amount5. passports6. reservation 7, sharing 8. checking-in time 9.check-out time 10. half-day useTask 21. Assign2. rotate3. clients4. group leader5. distribute6. arrangement7. deluxe 8. executive 9. Hand outTask 31. √2, √ 3. × 4. √ 5. ×Task 41.What can I do for you?2. computer system .3. Three single room, five double rooms and two suites.4. passports5. 2：00 p.m. Task 51. No, she doesn’t.2. by credit card.3. Yes, they are.Task 61. made 2, fill in 3. check 4. keys 5. overseas 6. services7. sign 8. buffet 9. unpleasant 10. enjoyMore for ExercisesI CBAFD GEJIHII BCCBB CAAAAIII.1. I had a reservation last week.2. a double with a front view for June 12th for 3 days. Is that correct?3. Would you mind filling in the form and then showing me your passports?4. How will you be paying, In cash or credit card, sir?5. That room 405 is on the fourth floor.Unit 2 Hotel service and FacilitiesTask 11. the Business Center2. the Front Desk3. the Shopping Arcade4. the Meeting Service5.the Cashier’s6.the Housekeeping Department7. the Food and Beverage Department Task 21.calls for2. amenities3. maintenance employee4. TV remote controller5. wardrobe6. valuble safe7. Currency Exchange8. The room service .Task 31. at the Business Center2. opposite the business center3. Chinese，Japanese and Western food4. at the Front Desk according to the exchange rate.5. from 7∶00 am. till 10∶00 pm6. Next month on October 9th.7. at the Shopping Arcade 8. call the airlineTask 41. fitness center2.beauty salon3.sauna4. indoor swimming pool.5. have a spaTask 5:1. fifth2. top3. annual membership4. laundry5.The freezing policy6. The membership7. 10% discount.8. a 24-hourTask 61. for the first time2.show him around3.apparatuses4. attached to5.membership6.patient7.application forms8.Especially9.concerning 10.remindTask 71. As a clerk, you should try to be kind and patient enough to show the guest around and give some introduction, especially those latest and modern apparatuses which will attract the guest to have a try.2. As a clerk, you should be patient and ready to answer all kinds of questions. Especially for some items in the form concerning somewhat the guest’s privacy, such as the phone number, address etc. Explain the necessity and don’t rush at the same time.3. You should always be ready to offer your help directing the guests how to use some fitness apparatus and paying attention to your guests who seem to be the new comers. When someone is doing anything wrong or dangerous, remind him as soon as possible. Try to be helpful.More for ExercisesI ACBAD CDCDBII badca abbacA.A. barB. _dining hall _ C . Currency exchange D. reception deskE. parking lotF. business center G shopping arcade or souvenir shop H laundry serviceI mahjong room J billiard room, K sauna room L massage roomM beauty salon or beauty parlor N food delivery O Tennis court P gymQ badminton court R swimming pool S squash court T bowling roomB. 1.Reception desk,2.business center, 3.Tennis court4 .gym, badminton court, swimming pool, squash court, bowling room5. the Shopping ArcadeIII.1. There is a souvenir shop on the left hand side, where you may buy some typical Chinese gifts there.2. Registered guests can have a free dip in our swimming pool.3. Good evening, do you provide wake-up call services in this hotel?4. I feel pain at my back. So I’d like to have a massage.5. If you register this month, you can get 10% discount.Chapter 4 Food and DrinksUnit 1 Eating OutTask 11. reasons2. solve3. fail, touristTask 21. patience2. habits3. suggestions, apologizeTask 31. √2. ×3. √4. ×5. ×Task 41. order2. tasty3. special4. take5. enoughTask 51. 189 yuan2. No.3. By credit card4. Yes.Task 61. appetizers2. New York Steak3. fish4. apple pie5. beveragesTask 71 d 2e 3g 4b 5h 6f 7c 8a 9j 10iMore for ExercisesI. AACBC AACCAII. Complete the following dialogue by translating the Chinese into English orally1．May I have my bill？2．I’d like to pay with a credit card.3．Then do you have your passport？4．Please sign your name here.III．Translate the following sentences into Chinese.1. 恐怕我们不受理早餐的预定。