博大英语销售话术

合集下载

门店销售常用英语话术

门店销售常用英语话术

门店销售常用英语话术一、销售流程式顾客走进商店时,店员经常一边说May I help you,一边走近顾客.同义句:Can I help youWhat can I do for youHow may I help you顾客可能说:我想买件套装.I'd like a suit.我在找一种……包.I'm looking for a ... bag.I'm looking for a black, leather bag. 我在找一种黑色的皮包.店员可回答:How's this 这个怎么样如果顾客说:我只看看.I'm just looking. 没有特别想买的意思.Just looking.Just browsing.I don't need any help.I'm just browsing.No just yet. 还不需要.店员可以回答:您有什么需要帮助的尽管说.If you need any help, let me know. 这是店员对顾客常用的一种说法.顾客看中某样东西:这双鞋真漂亮These shoes are greatThese shoes are wonderful.这个多少钱How much is thisHow much does this costWhat does this costWhat is the price of thisHow much 比较生硬的感觉.如果顾客要讲价,会说:太贵了That's expensiveThat's expensive 太贵了How expensive 怎么这么贵That's too much 太贵了如果顾客觉得很划算,直接想买:真便宜That's cheapHow cheap 怎么这么便宜关于尺寸颜色的:这种衬衫有小号的吗Do you have this shirt in a smallDo you have this shirt in a small 这种衬衫有小号的吗Do you have this shirt in a smaller size这种毛衣有红色的吗Do you have this sweater in red店员要查库存可以说:Let me check. 我给你找找.顾客要试穿会说:我可以试穿吗May I try it on try on 表示“试穿、戴衣服、帽子、眼镜”.May I try it on 我可以试试吗店员应回答:Sure. Let me help you. 当然,我来帮你.顾客会问:试衣间在哪儿Where is the fitting roomWhere is the fitting room 试衣间在哪儿Where is the dressing room.店员指路:Right this way, ma'am. 请往这边,女士.顾客觉得尺寸不合适:我穿着太小.It's too small for me.其反意为It's too big for me.我穿着太大.It's a little bit tight. 有点儿紧.It's loose.有点儿松.It's long. 长了.It's short. 短了.尺寸正合适:这套衣服正合适.This suit fits perfectly.This suit is perfect for me.这个真不错.This is nice.This is good.这个比较好.This is better. 用于进行各种各样的比较之后,还是这个比较好的情况.店员可以提供另一件商品给顾客选择:How do you like it 你看这个怎么样This is better. 这个比较好.I like this better.That's more like it.这条裙子和这件上衣挺配的,是吧This skirt matches this blouse, doesn't itThis skirt matches this blouse, doesn't it 这条裙子和这件上衣挺配的,是吧Yes, they look great together. 是的,看上去很配套.This skirt and this blouse go together well.你觉得哪个好Which is betterWhich one do you like better 你喜欢哪一个Which one do you think is better两个我都想要.I want both of them.I want them both.I don't want either of them. 两个都不想要.太艳了.It's too flashy.It's too flashy. 这件太艳了We have a more plain looking one. 我们也有素净点儿的.It's too gaudy.It's too loud.老气.It's too plain.It's too conservative.It's too bland.顾客想改衣服时:您能给锁边吗Would you hem it hem “衣服的边沿,边缘下摆的缝边”. Would you alter itWould you shorten it 您能改短吗谈价钱:多少钱How much is itHow much does it costCould you tell me how much it is 您能告诉我多少钱吗直接拿走:我要这个.I'll take this one.I'll take this one. 我要这个.All right, ma'am. 好的.I'd like this one.I'd like to buy this one. 我要买这个.I'll get this one.店员可以问:您用现金还是卡Will that be cash or chargeCash or chargeWill you be paying by cash or credit cardWould you like to pay by cash or charge顾客可以说:现金.Cash, please.卡.Charge, please.我可以用VISA卡吗Can I use VISADo you accept VISADo you take VISA我可以分期付款吗Can I pay by installment payment我可以付港元吗Can I pay in Hongkong dollarDo you take Hongkong dollarDo you accept Hongkong dollar最后包装一下:请给包一下.Please wrap it.要收据:Do you have a receipt 您有收据吗退换货:我想退货.I'd like to return this.I'd like to return this. 我想退货.您能给我换一下这个吗Could you exchange this, please这儿有点儿脏.It's got a stain. / It has a stain.可以退款吗Can I have a refund refund “退款”.I'd like to get a refund, please. 我想退款.I'd like a refund, please. 请退款吧.I'd like my money back, please. 请把钱退给我吧.讲价:能再便宜一些吗Would you give me a discountWould you give me a discount 能再便宜一些吗This is a discount price. 这已经是打过折的价钱了.Can you make it cheaper店员说不能再降价了:不满意就算了.Take it or leave it. 多用于商业的买卖中,向对方表示“就这价钱”、“随便你”、“不中意就别买了”,或“在出示的价格范围内您考虑买还是不买”,特别在商业谈判中常用.Accept it or reject it.Be satisfied with it or get nothing.That's my only offer.That's my last offer.二、销售常用提问话术欢迎光临 Welcome我可以为您服务吗 Hello, May I help you给您买还是给别人买 Is it for you or for others给男孩还是女孩 For boy or girl他/她多大了 How old is he/she这边有很多款,你自己可以挑选,看看有没有自己喜欢的.It's a lot of styles here, you can pick out yourself, check these out, which is your favorite请问想买还是 Excuse me, would you like T-shirt or jeans这件您喜欢吗 Do you like this one / How about this one您喜欢这个款式吗 Do you like this design您喜欢什么颜色 What color do you like我们有红色、浅蓝和白色.We have red, light blue and white这个颜色怎么样 What about this color您穿多大型号 What is your size我找一件给您试试好吗 May I pick one that you can fit on您可以试试. You can try it on这个尺码穿得合身吗 Is this size fit you / Is this your size试衣间在那里. The fitting-room is over there请随我来. Please follow me这件衬衣配你的裤子. This shirt can match your pants.这件看起来很好 This one looks good合适吗 Does it fit它非常适合您. It fits you very well.您穿着真漂亮. You look beautiful in.大号现在没货了. Queen-size is not stored now明天下午能到. It's available tomorrow afternoon.这款很受欢迎. This design is popular.它很畅销. It sells like hot cake.多少钱How much is it / What’s the price / How much does it cost五十九元. It’s fifty-nine yuan.太贵了. It’s too expensive.纯棉面料,穿起来舒服. The material is pure cotton. It's comfortable to wear.这种材料质量很好. This material is good quality and holds quite well.品质优良. Quality is excellent/ superior/ very good/ fine.物有所值. You will get what you pay for. / It’s good value for money.我可以给你打八折. I can give you a 20% discount.这款打完扣是48元. Its price is fourty-eight after rebate.不用谢.这是我的职责 It's mypleasure.欢迎下次光临. Welcome next time尺寸—size 价格—price 面料—material 款式—design 打折—discount 可得的,有用的—available三、模拟销售,顾客买鞋子卖家: Hello, how may I help you 您好,有什么能帮您的吗买家: Hi, I'm looking for a pair of men's shoes for my husband.你好,我买一双男鞋给我先生.卖家: What do you think of this pair I have these in brown too, would you like to have a look您觉得这双怎么样这双我也有咖啡色的.买家: Are they real cowhide这鞋是真牛皮的吗卖家: Yes, they are 100% genuine cowhide. These shoes havenewly arrived for the coming season.是的,这鞋是100%牛皮做的,而且这双鞋是刚进店本季最流行的一款.买家: Could you please get me a pair of size 41 in brown please.麻烦你能帮我拿一双41号咖啡色的吗卖家: Of course当然可以买家: How much are they多少钱啊卖家: Well, I don't usually give discounts on newly arrived shoes, however, you seem to really like these shoes and you really want to buy them for your husband, I'll give you 10% off the original price.我们店里新进的货一般是不打折的,但是既然您看上去是挺喜欢这鞋的,而且真想买给您先生,我们今天就给您打九折吧买家: That's wonderful, thank you very much那太好了,谢谢四、标准服装术语词汇1、综合类服饰 apparel and accessories:衣着.装饰和保护人体的物品总称,包括服装、帽子、围巾、领带、手套、袜子等.服装 apparel;garments;clothes:衣服、衣裳.穿于人体起保护和装饰作用的制品.时装 fashion:在一定时间、地域内,为一大部分人所接受的新款流行服装.成衣 ready-to-wear定制服装 tailor made中式服装 Chinese costume西式服装 Western costume民族服装 ethnic costume上装 tops下装 bottoms套装 suits连身装 cover all内衣 underwear外衣 outerwear男装 Young Men's wear:适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装 girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear:适合于年龄在24个月及以内的婴幼儿穿着的服装.功能性服装onfunction al garments职业服 work wear防护服protective work wear运动服 sportswear:适合于运动时穿着的服装,又称为运动装,如登山服、滑雪服等.休闲服 casual wear:人们在闲暇生活中从事各种活动所穿的服装.与运动服有相当大比例的重合部分.礼服 formal wear舞台服 stage costume家居服 dressing gown孕妇装maternity dress针织服装 knitted garments机织服装 wovengarments:又称为梭织服装.毛呢服装 woollen garments棉类服装cotton garments麻类服装 bast garments丝绸服装 silk garments化纤类服装 synthetic-made garments毛皮服装 fur garments皮革服装leather gamrnets人造毛皮服装 fake fur garments人造革服装 fake leather garments牛仔服装 jeans wear防寒服 cold protective clothing棉服装 padded garments羽绒服装 down wear2 服装成品西服 tailored suit中山装 Zhongshan Zhuang军便装 military jacket青年装 young men's jacket茄克衫 jacket猎装 safari jacket 衬衫 shirt男;blouses女中西式上衣 Chinese and Western-style coat中式上衣 Chinese style coat背心 vest:又称“马甲”,仅有前后衣身的无袖上衣.文胸 brassiere连衣裙 dress旗袍裙 Qipao style skirt斜裙 A-line skirt喇叭裙 flare skirt超短裙 miniskirt褶裙pleated skirt节裙 tiered skirt筒裙 straight skirt西服裙tailored skirt西裤 tailored trousers西短裤 tailored shorts中式裤 Chinese style slack背带裤 overall马裤 riding breeches灯笼裤knickerbockers裙裤 culottes牛仔裤 jeans连衣裤 jumpsuit喇叭裤bell-bottom trousers棉裤 padded pants羽绒裤 down pants超短裤mini shorts雨裤 rain-proof pants内裤 underpants三角裤 briefs 沙滩裤 beach shorts比基尼 bikini:也称为“三点式游泳衣”.泳装swimming wear紧身服 body fitting garments风雨衣 all-weather coat风衣 trench coat雨衣 raincoat披风 cape:无袖,披在肩上的防风外衣.斗篷 mantle:有帽子的披风.大衣 overcoat旗袍 Qipao睡衣套pyjamas睡袍 nightgown新娘礼服 wedding gown晚礼服 evening wear 燕尾服 morning coat3 服装部位、部件上装部位前身 front肩缝 shoulder seam领嘴 collar notch门襟closure:锁眼的衣片.里襟 under fly:钉扣的衣片.门襟止口 front edge门襟翻边 placket:外翻的门襟边.止口圆角 front cut搭门overlap扣眼 buttonhole眼距 buttonhole spacing假眼 mock button hole滚眼 button loop:用面料做的扣眼.扣位 button placement:钮扣的位置.单排扣 single breasted双排扣 double breasted驳头lapel平驳头 notch lapel戗驳头 peak lapel驳口 roll line串口gorge下盘头 stand collar head袖窿 armhole:又称为袖孔.袖山sleeve top袖口 cuff衬衫袖口 shirt sleeve cuff橡筋袖口 elastic cuff罗纹袖口 rib cuff胸部 chest腰节 waist line摆缝 side seam 底边 hem前后披肩 shoulder piece前过肩 front yoke领省 neckline dart前肩省 bust dart胁省 pocket dart前腰省 front waist dart横省 side dart肚省 fish dart前身通省 front open dart刀背缝princess seam后身 back总肩 across back shoulder后过肩 back yoke背缝 center back seam背叉 vent摆叉 side vent后搭门 back overlap领窝 neck line后领省 back neck dart后肩省 back shoulder dart后腰省 back waist dart后身通省 back open dart上装部件 tops parts领 collar立领 stand collar翻折领 fold-over collar底领 collar stand.又称为领座.翻领 lapel领上口 rollcollar领下口 collar neckline领里口 collar stand line领外口style line领豁口 collar notch倒挂领 Ulster collar中山服领Zhongshan collar中式领 mandarin collar衬衫领 shirt collar两用领 convertible collar尖领 V-neck圆领 crew neck方领 square neck青果领 shawl collar燕子领 wing collar荷叶边领 ruffled collar海军领 sailor collar扎结领 tie collar圆形领口 round neckline方形领口 square necklineV形领口 V-neckline一字形领口 boat neckline鸡心领领口 sweetheart neckline袖 sleeve袖头 cuff button:又称为袖卡夫.双袖头 folding cuff袖叉 sleeve vent袖叉条 sleeve placket大袖 top sleeve:衣袖的大片.小袖 under sleeve:衣袖的小片.袖中缝 sleeve center line前袖缝inseam后袖缝 elbow seam袖底缝 sleeve line衬衫袖 shirt sleeve圆袖 set-in sleeve:在臂根围与衣身接合的袖型.连袖 kimono sleeve:衣袖相连,有中缝的袖型.连肩袖 raglan sleeve:又称为插肩袖.中缝圆袖 raglan sleeve with center seam:中间有缝的圆袖,又称为连肩袖.喇叭袖 flare sleeve灯笼袖 puff sleeve蝙蝠袖 batwing sleeve泡泡袖 bishop sleeve花瓣袖 petal sleeve口袋 pocket插袋 vertical pocket贴袋 patch pocket开袋 slit pocket双嵌线袋 double jet pocket单嵌线袋 single jet pocket卡袋card pocket:放名片、卡片的小袋.手巾袋 breast pocket袋爿袋 welt pocket:装有袋爿的开袋.眼镜袋 glasses pocket里袋 inside pocket锯齿形里袋 saw-tooth edge trimmed inside pocket:又称为三角形里袋.有盖贴袋 flapped patch pocket压爿贴袋 patch pocket with topstitched box pleat吊袋 Zhongshan Zhuang pocket:又称为老虎袋.风琴袋 bellow pocket暗裥袋 patch pocket with inverted pleat明裥袋 patch pocket with box pleat小部件 small parts领袢 collar tab吊袢 hangtag loop肩袢 epaulet腰袢 waist tab下摆袢 bottom tab袖袢 sleeve tab脚口袢 leg opening tab线袢 French tack挂面 facing:又称为贴边.耳朵皮flange:在前身里与挂面处拼接做里袋的一块面料.滚边 bias strip压条 band腰带 waistband塔克 tuck:衣服上有规则的装饰褶.袋盖pocket flap衬布 interlining前身衬 front interlining驳头衬 lapelinterlining胸衬 chest interlining下节衬 interlining under the waist line领衬 collar interlining肩头衬 domette帮胸衬 biasstrip袋角衬 pocket reinforcement patch底边衬 hem interlining袖头衬 cuff interlining挂面衬 front facing interlining腰头衬waist band interlining袋牵布 patch stay牵条 tape下装部位 bottoms横裆 crotch:上裆下部最宽的部位.上裆 crotch depth:腰头上口至横裆间的部位,又称为直裆.中裆 knee:一般为裤脚口至臀围线的二分之一处的部位.烫迹线 creas press裤脚口 leg opening裤卷脚 turn-up cuff脚口折边 hem侧缝 side seam腰缝waistband seam下裆缝 inseam小裆缝 front crotch seam前裆缝front crotch seam后裆缝 back crotch seam腰头 waistband top腰头上口 upper side of waistband腰里 waistband lining裤裙腰省waist dart裤裙裥 pleat下装部件 bottoms parts侧缝直袋 side pocket侧缝斜袋 slantpocket侧缝横袋 cross pocket表袋 watch pocket后袋 hip pocket过腰 waistband膝盖绸 knee kicker贴脚条 heel stay门襟 fly facing:位于裤、裙开合处,用以锁眼或装一侧拉链的部件.里襟 fly shield:位于裤、裙开合处,用以钉钮扣或装一侧拉链的部件.里襟尖嘴 button tab at fly shield小裤底 front crotch stay:小档部位的里布.大裆底back crotch stay:后裆部位的里布.过桥 trouser curtain:里襟里布延长的条状部件,用以覆盖十字裆缝.串带 belt-loop雨水布 trouser curtain:遮盖腰头衬布的里布.袋布 pocket bag垫袋布 pocket mouth stay:袋口处垫在袋布上的条料.4 服装设计款式 style:服装的式样.造型 silhouette:服装的外形轮廓.结构garment construction基础线 basic line:结构制图过程中使用的纵向和横向的基础线条.轮廓线 outline:构成成型服装或服装部件的外部造型的线条.结构线 construction line:服装图样上,表示服装部件裁剪、缝纫结构变化的线条.效果图 fashion drawing款式图 working sketch结构图 cutting illustration:又称为裁剪图.示意图 sketch map展示图 flat patternmaking分解图 detail sketch5 服装工艺操作检查原辅料 material inspection验色差 colour shade inspection查疵点 inspection for defect查污渍 inspection for spot分幅宽fabrics width grouping查衬布色泽 checking interlining查纬斜inspection for skewness复米 roll length audit:复查每匹原、辅料的长度理化试验 physical and chemical test裁剪 cutting烫原辅料 wrinkle removal自然回缩 fabric relaxing排料 layout计算机裁剪 computer aided cutting服装CAM clothing computer-aided manufacturing服装CAD computer-aided garment design铺料 spreading划样 marking:用样板或漏划按不同规格在原料上划出衣片裁剪线条.版样 pattern:记录服装结构图及相关技术规定缝份、布纹方向、对位点、规格等的纸板的统称.纸样 paper pattern:软质纸的版样.板样 pasteboard pattern:硬质纸的版样,亦称样板.布样cloth pattern:布质的版样、立裁中产生的版样.复查划样 marker audit裁剪 cutting钻眼 drilling打刀口 notching:又称为打剪口.分片 identifying and bundling:裁片分开整理.打粉印 chalking:用粉片在裁片上做出缝制标记.编号 numbering:裁好的衣片按顺序编上号码.查裁片刀口 checking notches配零料 assigning sundries钉标签attaching label:将有顺序号的标签钉在衣片上.验片 cut piece inspection织补 darning换片 changing defective pieces冲上下领衬punching collar interlining冲袖头衬 punching cuff interlining缝制 sewing 节选修片 trimming pieces 打线丁 making tailor's tack 环缝 overcasting stitches 缉省缝 sewing darts 烫省缝pressing dart open 归拔前片 blocking front piece 烫衬 pressing interlining 粘衬 pressing interfacing 敷袖窿牵条 taping armhole 合摆缝 joining side seam 倒钩袖窿 back-stitching armhole 合肩缝joining shoulder seam 分烫肩缝 pressing open shoulder seam 绱袖setting in sleeve 纟乔领下口 slip-stitching collar to garments 纟乔底边 blind stitching hem 定眼位 marking button position 开扣眼 cutting buttonhole 绱袋 attaching pocket to garment 粘衬fusing interlining 绱过肩 setting back yoke 缉明线 topstitching 绱袖头 attaching cuff to sleeve 定扣位 marking button position 钉扣 sewing button 绗棉 quilting 钉扣袢 sewing button loop 钉领钩袢 attaching hook and eye 镶边 making bias bindingas a decorative trim 绱拉链 attaching zipper 绱门袢 attachingfly facing 绱里襟 attaching fly shield 绱腰头 sewing on waistband 绱串带袢 tacking loops to waistband 绱雨水布attaching trouser curtain 合下裆缝 joining inseam 合前后缝joining crotch 封小裆 bartacking front crotch 花绷十字缝 cross-stitching crotch 扣烫贴脚布 folding and pressing heel stay 抽碎褶 gathering 叠顺褶 forming and stitching flat pleats 拉线襻making French tack针距 stitch size spacing缝型 seam types包缝 overlock stitch明包缝 flat felled seam暗包缝 welt seam来去缝 French seam分缝 open seam坐倒缝 plain seam 坐缉缝 lap seam分缉缝 double top-stitched seam压缉缝 top-stitched lapped seam漏落缝 self-bound seam with sink stitch,又称灌缝.分坐缉缝 top-stitched open seam6、各类针法 kinds of stitch撩针 running stitch扌寨针 baste stitch暗纟乔针 blind stitch明纟乔针 slant stitch倒钩针 back stitch倒回针 back stitch绗针 quilting锁针 buttonhole stitch打套结 bar tack7、服装成品缺陷领部位缺陷 defects in collar领外口松 collar outer edge too loose领外口紧 collar outer edge too tight领面紧 top collar too tight领面松 top collar too loose领里探出 collar band too long领里缩进 collar band too short绱领偏斜 unmatched collar底领起皱起绺 crimpy collar band领窝不平 uneven neckline后领窝起涌circular wrinkle below back neckline底领外露 top collar uncover collar band起泡 crimpy top collar驳头外口送 lapel outer edge too loose驳头外口紧 lapel outer edge too tight驳头反翘 lapel sticking up驳头起皱 puckering lapel驳口不直 uneven breakline串口不直 uneven gorge line领卡脖 tight neckline领离脖 loose neckline衣片部位缺陷 defects in pieces底边起绺 uneven hem背叉搅crossed vent背叉豁 unmeet vent后背下沉 back defect肩缝不顺直shoulder seam defect绺肩 puckering on shoulder塌肩 sloping shoulders后身吊 bodice back too short塌胸 hollow chest省尖起泡dart bubble腰胁不平服 wrong waist shaping袋部位缺陷 defects in pocket袋盖反翘 flap sticking up袋盖止口反吐 unfavoring flap袋盖不顺直 uneven flap edge袋口角不平bound pocket defect袋口裂 unmeet bound pocket mouth袋口不方正pocket mouth defect袋、袋盖丝绺不正 pocket or flap out grain袋形走样 deformed pocket门襟部位缺陷 defects in closure止口反吐 unfavoring front edge止口角不方正 front edge defect止口反翘 front edge sticking up止口不顺直 uneven front edge止口搅 crossed front edge止口豁unmeet front edge绱拉链起绺 uneven zipper门里襟长短 unmatched front fly袖子部位缺陷 defects in sleeve前袖缝外翻 sleeve inseam swing out袖子偏前 sleeve hangs forward swing袖子偏后 sleeve hangs back swing绱袖不圆顺 uneven armhole袖子起吊 sleeve defect袖口起绺 uneven sleeve opening袖里拧 twist sleeve lining裉窝起绺wrinkle lower armhole抬裉缝起绺 tight lower armhole裤腰部位缺陷 defects in waist of pants腰头探出 waistband extansion腰缝起皱 uneven waist seam腰缝下口涌 unmatched waist line裤裆部位缺陷 defects in crotch夹裆 tight crotch兜裆 short crotch后裆下垂 baggy seat裆缝断线 thread breakage at crotch seam小裆起绺 wrinkle front crotch里襟起皱 wrinkle fly shield小裆豁口 thread breakage at front crotch门襟起绺 uneven fly facing下裆十字缝错位 unmatched crotch cross门襟止口反吐unfavoring fly facing裤脚裙身部位缺陷 defects in body of pants and skirt烫迹线外撇creasing of leg curve to sideseam烫迹线内撇 creasing of leg curve to inseam裤脚前后 unbalanced legs吊脚 uneven leg裤下口不齐 uneven leg hem裤脚不对称 unsymmetrical leg裙裥豁开 unmeet pleat裙身吊 hem pull up and stand away裙浪不匀 uneven skirt flare裙底边不圆顺 uneven skirt hem线路 seam缉线上炕 sewing bow缉线下炕 sewing bow接线双轨stagged seam绗棉起绺 uneven quilting缉线跳针 skipped stitches浮线 floating戳毛 damage to fabric眼皮 eyelid针孔 loops on the underside毛 loops on the top脱 thread breakage漏 missing stitches线头 thread end整烫 pressing水花 water spot亮光 pressing mark污迹 spot烫黄overpress烫熔 melt8、服装专用工具设计打样工具 instruments for designing样板纸 pattern paper锥子bradawl裁剪工具 instruments for cutting划粉 chalk裁剪剪刀dressmaker's shears or tailor's shears压料鉄 weights电剪刀electrically powered knife拉布机 spreading machine手工工具instruments手缝针 sharps needle插针包 pin-cushion顶针 thimble 纱剪 thread clippers机缝工具 instruments for sewing缝纫机针sewing machine needle缝纫机 sewing machine专用缝纫机 special machine:钉扣、锁眼、打套结、包缝等用的专用机器.整烫工具instruments for pressing水布 pressing cloth烫凳 tailor's press board铁凳 egg pad布馒头 tailor's ham喷水壶 sprayer电熨斗electric iron蒸汽熨斗 steam iron检验工具 instruments for inspection人体模型 mannequin,又称人台.胸架 model:按照人的上半身外形塑造的模型.钢卷尺 steel tape色卡 standard colour card外观疵点样照 standard sample photo for checking spots起皱样照standard sample photo贴纸 marking paper9、材质学术名称粘胶纤维 viscose fiber,简称“粘纤”.高强力粘胶纤维 hightenacity viscose fiber高湿模量粘胶纤维 modal fiber醋酯纤维acetate fiber聚酰胺纤维 polyamide fiber,nylon,简称“锦纶耐纶”.聚酯纤维 polyester fiber涤纶聚丙烯腈纤维 polyacrylic fiber,简称“腈纶”.改性聚丙烯腈纤维 modacrylic fiber弹性纤维 elastane fiber二烯类弹性纤维 elastodiene fiber聚氨酯弹性纤维polycarbaminate fiber简称涤纶:聚对苯二甲酸乙二酯纤维氨纶:聚氨基甲酸酯纤维织物纯化纤织物 chemical fiber fabric化纤混纺织物 blended chemical fiber fabric化纤交织织物 union chemical fiber fabric人造毛皮fur-type fabric,artificial fur锦纶搭扣带耐纶搭链 chinlon magic tape,nylon magic tape属名和编码莱赛尔纤维 lyocell,GLY莫代尔纤维 modal,CMD粘胶纤维 viscose,CV醋酯纤维 acetate,CA聚丙烯腈纤维腈纶 acrylic,PAN含氯纤维 chlorofibre,CLF弹性纤维 elastane,EL二烯类弹性纤维 elastodiene,ED改性聚丙烯腈纤维改性腈纶 modacrylic,MAC聚酰胺纤维锦纶 polyamide 或尼龙 nylon,PA聚酯纤维涤纶 polyester,PES玻璃纤维 glass,GF金属纤维onmeta l fibre,MTF二烯类弹性纤维 elastodiene有时采用术语“橡胶”.玻璃纤维 glass 在某些欧洲国家也称其长丝为“sillionne”,短纤维为“veranne”.竹原纤维 bamboo fibre男装 Young Men's wear:适合于成年男子穿着的服装.女装 Misses' wear 适合于成年女子穿着的服装.少男服装 boy's clothes少女服装girl's clothes儿童服装 children's wear婴幼儿服装 infant's wear:适合于年龄在24个月及以内的婴幼儿穿着的服装.提议用:Men's wearLadies wearboys weargirls wearchildren's wearinfants wear燕尾服 morning coat --- Swallow-tailed suit。

英语销售常用语

英语销售常用语

英语销售常用语在商业领域,销售是至关重要的环节之一。

无论是面对面销售、电话销售还是网络销售,沟通是营销过程中不可或缺的一部分。

而英语作为国际通用语言,在销售领域也扮演着重要的角色。

下面是一些在英语销售中常用的表达和技巧:开场白•Hello, how can I assist you today?•Welcome! What brings you in today?•Good morning/afternoon/evening! How can I help you?产品介绍•Let me show you our newest product.•This item has been very popular among our customers.•I recommend this product for its high quality and affordable price.推销技巧•Would you like to take advantage of our special promotion today?•If you buy two, you get one free.•This product is perfect for your needs.解决问题•I understand your concern. Let me see how I can help.•Let’s find a solution together.•I apologize for the inconvenience. Let’s work on resolving this issue.签订交易•Are you ready to make a purchase today?•Shall we proceed with the transaction?•Congratulations on your new purchase!结语•Thank you for choosing our products/services.•We appreciate your business. Have a great day!•If you have any questions in the future, feel free to contact us.以上是一些英语销售中常用的表达和技巧,希望能对您在销售过程中的沟通有所帮助。

英语销售对话_情景对话带翻译

英语销售对话_情景对话带翻译

英语销售对话_情景对话带翻译在英语考试的听力中,英语情景对话是必考的一类问题,今天店铺在这里为大家分享一些英语销售对话,希望这些英语情景对话会对大家有所帮助!英语销售对话篇1Seller: Hello, how may I help you?卖者:您好,有什么能帮您的吗?Buyer: Hi, I'm looking for a pair of men's shoes for my husband.买者:你好,我买一双男鞋给我先生。

Seller: What do you think of this pair? I have these in brown too, would you like to have a look?卖者:您觉得这双怎么样? 这双我也有咖啡色的。

Buyer: Are they real cowhide?买者:这鞋是真牛皮的吗?Seller: Yes, they are 100% genuine cowhide. These shoes have newly arrived for the coming season.卖者:是的,这鞋是100%牛皮做的,而且这双鞋是刚进店本季最流行的一款。

Buyer: Could you please get me a pair of size 41 in brown please.买者:麻烦你能帮我拿一双41号咖啡色的吗?Seller: Of course!卖者:当然可以!Buyer: How much are they?买者:多少钱啊?Seller: Well, I don't usually give discounts on newly arrived shoes, however, you seem to really like these shoes and you really want to buy them for your husband, I'll give you 10% off theoriginal price.卖者:我们店里新进的货一般是不打折的,但是既然您看上去是挺喜欢这鞋的,而且真想买给您先生,我们今天就给您打九折吧!Buyer: That's wonderful, thank you very much!买者:那太好了,谢谢!英语销售对话篇2A: I'm sorry to say that the price you quote is too high. It would be very difficult for us to push any sales if we buy it at this price.B: well, if you take quality into consideration, you won't think our price is too high.A: Let's meet each other half way.-很遗憾你们报的价格太高,如果按这种价格买进,我方实在难以推销。

男装销售话术英文

男装销售话术英文

男装销售话术英文1. "This men's shirt is our latest style, with comfortable fabric and exquisite tailoring, it is very suitable for your body shape."2. "These jeans are made of high-quality denim fabric, not only durable but also fashionable and versatile, you will definitely like them."3. "This jacket is one of the most popular styles this year, with a simple and fashionable design, suitable for various occasions."4. "These leather shoes are made of high-quality leather, finely crafted, comfortable to wear, and can show your gentlemanly demeanor."5. "This tie is very suitable for matching with your suit, the color and pattern are classic, it can add more temperament to you."6. "This hoodie is a hot-selling item in the sporty casual series, with soft and comfortable fabric, fashionable style, very suitable for your casual wear."7. "This suit is a customized style, it can be tailored according to your body shape and preferences, ensuring a perfect fit for your image."8. "This T-shirt is made of organic cotton fabric, environmentally friendly and comfortable, with unique pattern design, it is a trendy item loved by young people nowadays."9. "These pants are one of the best-selling products in our store, with a slim and generous design, bright colors, very suitable for you to show your personal style."10. "These sports shoes are designed specifically for running, lightweight and comfortable, equipped with cushioning technology, they can help you better enjoy the fun of sports."。

英语销售运动品牌店常用口语

英语销售运动品牌店常用口语

英语销售运动品牌店常用口语一、欢迎顾客1.Hello, welcome to our sports brand store. 您好,欢迎来到我们的运动品牌店。

2.Good afternoon, are you looking for something specific today? 下午好,您今天是想找什么特定的东西吗?3.Nice to have you here. Is there anything I can assist you with today? 很高兴您能来到这里。

今天有什么我可以帮您的地方吗?二、产品询问1.Are you interested in any specific product or do you need help in finding something? 您对特定产品感兴趣还是需要我帮您找一些东西吗?2.Do you prefer a specific type of sportswear or are you looking for a specific item? 您更喜欢特定类型的运动装还是正在寻找特定的物品?3.We have a wide range of products for different sports. Which one would you like to know more about? 我们有各种不同运动类型的产品。

您想了解哪个方面的产品?三、尺寸与颜色1.We have the item in your size. What color would you like to choose? 我们有您要的尺寸。

您想选择什么颜色?2.Do you prefer a particular color for this item? 您这件物品想要什么颜色?3.The color option we have is blue, red, and black. Which one catches your eye? 我们有的颜色选项是蓝色、红色和黑色。

英语销售话术实战技巧大全

英语销售话术实战技巧大全

英语销售话术实战技巧大全销售是每个企业都非常重要的一环,而良好的销售话术是在实际销售中与潜在客户有效沟通和达成交易的关键。

在这篇文章中,我将为你提供一些英语销售话术的实战技巧,帮助你提高销售技能和成就销售业绩。

1. 建立客户关系与潜在客户建立良好的关系是成功销售的第一步。

当你接触到一个新的客户时,首先要做的是与客户建立联系并建立信任。

你可以使用以下话术:- “您好,我是某某公司的销售代表。

我注意到您对我们的产品/服务表现出了兴趣。

我想了解一下,您在寻找什么样的产品/服务?”- “我是某某公司的销售代表。

我在网上看到您对我们的产品感兴趣,我也是这个产品的用户之一,我可以与您分享一些使用经验,帮助您更好地使用产品。

”2. 挖掘客户需求了解客户的需求非常重要,只有根据客户的需求提供合适的产品或服务,才能顺利达成交易。

在与客户交流时,可以使用以下话术:- “您想要解决什么问题或达成什么目标?我们的产品/服务可以帮助您实现这些目标。

”- “对于您来说,最重要的是什么?我们的产品/服务可以满足您的需求。

”3. 强调产品/服务的价值客户购买产品或服务的最终目的是享受产品/服务带来的价值。

在销售过程中,你需要向客户清晰地表达产品/服务的价值。

以下是一些话术示例:- “我们的产品/服务可以帮助您节省时间和成本,在竞争激烈的市场上提供更大的优势。

”- “我们的产品/服务经过了精心设计,以确保您从中获得最高的效益和满意度。

”4. 解决客户疑虑客户在购买产品或服务之前通常会有一些疑虑和担忧,你需要解答他们的疑问,并提供充分的支持和保证。

下面是一些常用的话术:- “我完全理解您的顾虑。

我们公司已经在市场上经营多年,拥有大量的满意客户。

我们可以提供一些客户参考,以帮助您更好地了解我们的产品/服务。

”- “我们提供全方位的客户支持和24小时在线服务,您可以随时咨询我们任何问题或解决方案。

”5. 创造紧迫感创造紧迫感是加快交易完成的有效方法。

推销产品对话商务英语

推销产品对话商务英语

推销产品对话商务英语Salesperson: Good morning, sir. How can I assist you today?Customer: Good morning. I'm looking for a new laptop for my business. What do you recommend?Salesperson: Thank you for considering our store for your purchase. We have a wide range of laptops to suit different business needs. Can you please provide me with some information about your requirements?Customer: Sure. I need a laptop with a fast processor and ample storage. It should also have a long battery life for when I'm on the go. Additionally, I need it to be lightweight and portable.Salesperson: Based on your needs, I would recommend our premium model, the XYZ laptop. It has a powerful Intel i7 processor and a solid-state drive with 1TB of storage. The battery can last up to 10 hours on a single charge, making it ideal for frequent travel. It weighs only 2.8 pounds, making it lightweight and easy to carry around.Customer: That sounds promising. What about the display and graphics capabilities?Salesperson: The XYZ laptop features a 14-inch full HD display with vibrant colors and sharp images. It also has an integrated graphics card that can handle most business applications and even some light gaming if needed.Customer: That's great. I also need to connect external devices to the laptop. What ports does it have?Salesperson: The XYZ laptop is equipped with a USB-C port, two USB 3.0 ports, an HDMI port, and an SD card slot. It also has a headphone jack for audio connectivity. So, you will have no problem connecting your devices, whether it's a printer, smartphone, or external hard drive.Customer: Excellent. What about security features?Salesperson: Security is a top priority for our business customers. The XYZ laptop has a fingerprint reader, which provides a convenient and secure way to unlock the laptop and protect your data. Additionally, it has built-in malware and antivirus software to keep your device and data safe from potential threats.Customer: That's reassuring. How about the pricing and warranty options?Salesperson: The XYZ laptop is priced at $1,299. We also offer a 3-year warranty with comprehensive coverage for any potential hardware issues. We believe in the quality and durability of our products.Customer: That sounds reasonable. Is there anything else I should know about this laptop?Salesperson: The XYZ laptop comes with pre-installed productivity software, including Microsoft Office, which will helpyou be more efficient in your business tasks. Additionally, we provide dedicated customer support for any assistance you might need throughout your ownership of the laptop.Customer: That's great to hear. I think I'm convinced to go with the XYZ laptop. Can you please assist me with the purchase process? Salesperson: Absolutely. Let's proceed to the checkout counter, and I will guide you through the payment and documentation process. Thank you for choosing our store for your business laptop needs.。

销售人员日常使用英文对话

销售人员日常使用英文对话

销售人员日常使用英文对话Salesperson: Good morning! Can I help you with anything today?Salesperson: Of course! We have a wide selection of laptops from various brands. What are your specific requirements and budget?Salesperson: I suggest you take a look at these two options. The first one is the MacBook Air, which is known for its sleek design, fast performance, and long battery life. It falls within your budget and has excellent reviews.Salesperson: The other option is the Dell XPS 13. It is also lightweight, has a powerful processor, and a high-resolution display. It is priced similarly to the MacBook Air and is highly rated as well.Customer: I see. Can you show me the specifications of both laptops, please?Salesperson: Sure! Here are the specifications for the MacBook Air: it has a 13.3-inch Retina display, 8GB of RAM, and a 256GB SSD. It also features the latest Intel Core i5 processor and has a battery life of up to 12 hours.Customer: That sounds impressive. And what about the Dell XPS 13?Salesperson: The Dell XPS 13 has a slightly smaller 13.4-inch InfinityEdge display, 8GB of RAM, and a 256GB SSD. It is powered by the 10th generation Intel Core i7 processor and has a battery life of up to 19 hours.Customer: That makes sense. Can I try using the Dell XPS 13 before making a decision?Salesperson: Of course! I can show you a demo and let youtry it out. We also offer a 30-day return policy in case you change your mind after the purchase.Customer: Actually, I would like to buy a laptop bag and Microsoft Office package as well.Salesperson: We have a variety of laptop bags to choose from. As for the Microsoft Office package, we can install it for you. Let me show you our options.。

  1. 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
  2. 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
  3. 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
5
用你这个软件培训班保过吗?
您参加这种资格考试也不能少了,无论是专业考试,还是职称英语和职称计算机考试,谁能真正意义的不通过学习就保您通过。每年的考生收到的保过信息也很多,事实证明都是骗人的。也有好多考生抱着侥幸的心里去考场等待旁边的人有会的一起抄过关,每年都有这样成功的不假,随着考场的严格监督,试卷也做到了一卷多试,把不学习走捷径的路子堵得死死的。我们店里能做到的是把相关领域最权威的产品介绍给考生,协助考生有效的学习,从而达到过关的目的。如果您购买了博大协议版的培训班,可以签订协议,按照培训班制定的学习计划有效的学习,软件学习过程中全部达标还没有通过考试就有不过第二年免费学习或者退款的承诺。
2
对不起,我没时间上电脑学习!买本教材看看算了。
您看书学是自学,而我们购买的博大培训班软件是代替培训班的学习,以往的培训班,都是考生安排好时间到指定地点学习,您要是没有时间去学习很正常,可是现在博大培训班软件只要是您有一台电脑,就可以自己安排时间24小时随时学习,非常方便。在联网状态,可以在线提问,一般24小时之内博大专家组的老师就能回答您提出的问题,还可以看看同类别的考生提出的其他问题,找到老师对应的答复。这些便利是您单独购买图书自学所不能代替的,尤其现在看书自学学习习惯已经很落后了,他是最枯燥最浪费时间的,而且效率低,以往没有培训软件大家都这样学习,找不到重点,盲目的看书,需要花费大量的精力学习。而现在在培训班软件学习有名师精讲,帮助你梳理知识点,掌握学习技巧,用软件学习才能省时省力的通过考试。
6
安装软件以后怎样学?从哪里开始学习?那个智能家教怎么用?
安装注册以后打开软件建议您先进入智能家教界面,点击左下角有个学习帮助,这里详尽的介绍软件的使用方法,然后只需要跟着智能家教的学习计划省时省力的学习就可以了。
7
我过几天网上报名时还要填写考试报名表,你们能帮忙做吗?
可以的,您只需要提供相关信息给我们就可以的。网上报名多数要的是姓名身份证工作单位,还有学历证明,工作年限,联系电话,本人近期照片等等。再就是您报考的科目。
客户反应
回复
1
您这里有明年晋职称考的职称英语辅导吗?我的基础很不好,哪个辅导好呀?都是多少钱的?
我们这里现在有博大职称英语培训班软件,新版的职称英语教材每年都是在春节左右才到,所以想要过关首先考虑购买一套博大职称英语培训班软件。博大职称英语培训班有三个版本:第一个是强化冲刺培训班,针对英语基础比较好的,里面有智能家教,专项突破,模拟考场和冲刺试卷。这套培训班软件的价格是290.00元。第二个是零基础协议培训班,针对英语零基础的考生,由班主任导学(网络方式为主),有智能家教,名师精讲,技巧实战等课程,着重让考生通过技巧培训达到过关的目的。只要您合理安排时间把里面的课程逐步学会,要求的练习全部达标,参加考试时还没有通过考试,签协议第二年可以享受免费重学的待遇,这套培训班的软件价格是550.00元。第三个是VIP协议培训班,这个和零基础协议培训班里面的授课内容完全相同,只是班主任导学的方式是电话辅导为主,比零基础协议班的学员服务更多些,签协议按照协议要求学习达标,却没有通过考试的可以享受不过退款的。这套培训班软件的价格是850.00.针对每年职称英语考试允许考生带一本词典进考场的照顾政策,博大培训班软件每个版本都配带一本字典来协助考生过关,字典在查词设计上和同义词的编排上,让考生考场查词速度比普通字典加快5倍以上,只要您安排时间多练习,就可以依靠这些学习技巧帮助您顺利过关!
4
你们软件里面有押题吗,去年购买博大软件学习有效吗?按照这个软件的方法学习,一定能通过考试吗?
我们在宣传方面不依靠押题来诱导考生,他们有多年的培训经验,有些老师还参与指定教材的出书阅卷,在考题预测方面有些相关经验,去年考前的冲刺试卷除了职称英语综合类没有完全压正原题,其他理工类和卫生类都有30分以上的分值,但是我们要站在考生的角度为考生负些变化考生就有上当的感觉,还是扎扎实实的打好基础掌握答题技巧,我这里有博大软件培训2010职称英语真题结合软件所在位置的考点解析,里面65道真题在软件中培训过的知识点,涉及的解题技巧,视频,模拟试题的位置。一目了然,您通过这样的培训学习,就一定能通过考试。
竹苑书店免费为考生做的服务:
1,本年度准备参加的各类执业类,职称类考试报名的电话通知服务,网上代报名服务,网上代缴费服务。
2,在本店购买金额为100元以上的产品,市内48小时内免费送货上门。
8
博大协议班里的协议要求很多,觉得很苛刻。是不是设置障碍不想让我们享受免费重学或者不愿意退款呀?
呵呵,博大协议培训班软件对考生是很负责的,如果考生花了钱买回一套产品回家后不学习就想通过考试,买这个产品的意义就没有了。既然购买了协议班的软件,就要付出精力投入状态扎实的学习,所以协议中对考生的要求就会有,要求也会很严格,这样你才能有动力学习,很多人都是惰性的,尤其成年人工作压力大,家庭责任重,更需要严格要求自己,把通过职称英语考试作为一项重要的工作来完成。他们的要求就是督促你学习,你不这样做就没法保证你考试过关。说句实话那些规定你仔细看看,就是针对一些不想学习的人设计的,就像你们公司的规章制度,针对不违反纪律的人形同虚设,而对公司纪律经常违犯的人就是一个震慑。相信您能明白我的意思,公司的出发点无非是让您能真正意义的去学习,通过考试才是我们共同追寻的结果,公司和我们店里要的是考生的过关率,这样才是对您真正的负责态度,您说是吧。
9
我的英语基础非常不好,就是零基础了,买这个软件能学会吗?学会需要多长时间?
我们销售的博大协议班的软件,就是针对英语零基础设计的。职称英语考试并不难,不会专门考语法知识,考题涉及的语法都是很基础的;考试中的各个题型都有技巧可循,熟练地掌握技巧提高解题能力,按照智能家教中的学习计划安排学习。在学习中有什么问题,也可以随时提问。博大职称英语专家会在24小时内答复您学习中的问题。博大考神职称英语培训班的学习时间主要是根据考生的基础情况和接受程度而定,假设一个考生的基础水平一般,丢弃英语5-10年,每天学习3小时计算,掌握必修课程的时间在10-20天左右。像您说的这种零基础可以多学段时间,把必修课学3遍,这样也就是两个月到三个月之间,熟练的掌握学习方法和技巧,利用考试可以带词典这个优势,快速的掌握速查字典。根据智能家教的编排的学习计划,珍惜每一天的学习,这样一定能通过考试的。
3
我原来在你这里开过网校,这个博大软件和网校之间哪个更好,哪个学完通过率更高些
我们代理的品牌都有自己最强的产品,我们能做到的是把最强的师资和服务的产品介绍给您,而职称英语有博大培训班软件和环球网校。网校有他的优势,他的优势是不受电脑的限制,随时随地的在有网络的地方学习。但是没有学习规划,配套服务不完善。博大培训班软件只能在一台电脑上注册学习,不受联网的约束。他的优势是功能强大,针对英语零基础的考生除了职称英语教父幺建华教授作为主讲老师以外,还提供两位助教老师,一位是培训班自带的“智能家教”,帮助考生编排学习的计划和进度,学习起来轻松顺利。另外一位是“班主任督导”教学,通过电话等方式帮助考生解决备考过程中的所有问题,包括培训班的安装注册、学习进度的提醒、考试信息咨询、考前系列配套服务等等,三位家教老师强强联手,全力帮助考生通过职称英语考试。博大职称英语协议培训班里面的附加的服务是网校所不具有的,因此我们处在考生的立场推荐您购买这套培训班软件,同样花钱肯定我们推荐对您最有力的产品,我们店里要的是考生的过关率。您只需要合理安排时间努力学习,我们帮您比较哪一个产品师资更好,哪一个产品服务更贴心,哪一个产品能更省时省力的学习,哪一个产品在整个学习过程中考生的口碑更高。给考生推荐这个软件培训班的原因还来源一个数据,去年我们店里销售了80多套职称英语培训软件,只有18个人没有通过国考线,而这些人今年也得到了一套全新的免费重学的升级套餐,其他网校升级也就是在网上可以下载新的课程。可是这18个考生却收到了跟您们现在买的产品一样的升级套餐资料,包括赠送的价值100元的最新版的博大词典,这些对于没有通过的考生也是一份欣喜,一份鼓励,更是博大公司对考生高度负责的态度。购买这样诚信的公司的产品帮助您学习,加以不懈的努力一定会让您顺利通过考试的。
10
我购买了博大英语培训班的软件还需要购买教材吗,里面的词典和普通的词典有什么区别,可以带进考场吗?
培训班里已经涵盖了教材里的内容,这个您可以不用购买的,因为培训班的课件就是依靠教材的知识点和考点去讲,职称英语考试已经基本稳定,并且允许带词典,考生可以带一本字典进入考场进行使用,根据“词汇选项”的命题规律,主要考察同义词的使用,因此博大考神职称英语培训班特别为考生精心编写一本最适合考试使用的同义词字典,外观上和普通字典一摸一样,确保可以带入考场,另外,博大考神字典在查词设计上和同义词的编排上,让考生考场查词速度比普通字典加快5倍以上,因此使用博大考神的专用考场字典,可以轻松获得词汇选项的15分。一般的规律是:阅读理解一篇文章出自教材(15分)和完型填空文章出自教材(15分),词汇选项题目15分可以依靠词典完成。可以把复习重点放在这几个题型上,保证考试“赠送”的45分轻松到手。另外要学会老师讲授的答题方法和技巧,跟着老师的思路复习,准备充分,临场好好发挥,争取拿到20分,这样考试就可以轻松过关了。
相关文档
最新文档