旅游班期末英语考试题

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大学课程《旅游英语》专业期末试题A卷及答案

旅游英语课程考试试卷本试卷适用于职.，考试日期：；试卷所需时间：120分钟，闭卷；试卷总分：100分；A 卷。

注意：请把答案写在答题纸上，客观题在所选字母中间划一横线。

Part I. Vocabulary （20%）Section A.Directions: In this part, you are require to match the words or phrases in the column A with its corresponding translation in the Column B and then mark the corresponding letter on Answer Sheet with a single line through the centre.A B1. entry visa A.包价客车游2. luxury touring coaches B.食宿3. inclusive motor-coach tour C.入境签证4. admission cost D. 大雁塔5. acrobatic show E.入场费6. Express Mail Service (EMS) F. 豪华旅游客车7. The Big Wild Goose Pagoda G . 中国邮政8. board and accommodation H.杂技表演9. family suite I. 饮食文化 10. cuisine culture J. 合家欢套间Section B.Directions: Put the following special terms in Chinese.1. building directory2. construction tax3. beauty salon4. foot massage room5. executive suite6. deluxe queen room7. Muslim cuisine8. vegetarian food 9 Christmas waits 10. HalloweenPart II. Comprehension (30%)Directions: In this part, there are three passages. Each one is followed by some questions or unfinished statements. For each of them there are four choices marked A), B), C) and D). You should decide on the best choice and mark the corresponding letter on Answer Sheet with a single line through the centre.Passage onePeacefully situated in Westminster’s Vincent Square, the Rochester offers an oasis of calm, yet remains at the hub of Central London. The hotel is a perfect retreat for visitors and business travelers alike. It offers a tranquil haven of hospitality in a central London location.For the tourists many places of interest are within easy walking distance with Buckingham Palace, Whitehall, Westminster Abbey and Cathedral, the House of Parliament and the River Thames, along with some of the finest shops and theatres just minutes away.系：专业班级：姓名：学号：装订线For the business executive the Queen Elizabeth II Conference Center, one of the world’s finest conference venues and the Royal Horticulture Halls are just a gemstone’s throw away.Transportation is easy with Victoria Rail, Underground and Bus Station just a few minutes walk away, making Heathrow and Gatwick Airports an easy 40 minutes’ journey.1. The passage is an introduction to the _____ of a hotel. .A. accommodationB. locationC. facilitiesD. services2. In paragraph one, how do you understand the sentence “the Rochester offers an oasis of calm, yet remain at the hub of Central London”? ______A. Though located at the noisy center of London, the Rochester gives customersa feeling as if staying in a green spot in a desert.B. Though located at the central part of London, the Rochester gives customersa feeling of quietness and calm in a desert.C. The Rochester gives customers a feeling as if staying in a green spot in adesert, but it is located at the central part of London.D. The Rochester gives customers a feeling of quietness and calm in a desert,but it is located at the noisy center of London.3. According to paragraph one we can know the hotel offers both travelers and business people an ideal place of _____A. peaceB. privacyC. securityD. A, B and C4. In paragraph three “a gemstone’s throw away” means ______.A. the way you throw a gemstoneB. just minutes awayC. nearbyD. the distance of a gemstone’ throw away5. As for the amazing parts of the hotel, the passage mentions the following exceptfor _____.A. the special place where it is locatedB. places of interestsC. easy transportationD. good servicesPassage twoThe actual work of cleaning and caring for the guest room is performed by the room attendants. Their duties include recognizing the guests, introducing room facilities and service, making or changing beds, dusting furniture, sweeping or cleaning floors and carpets, washing bathrooms, replacing towels and washing clothes, making up room and doing turn-down service. They should also supply any personal service to satisfy the guests' reasonable demands, such as wake-up service, room service, laundry service, shoeshine service and baby-sitting service. Whenever and wherever possible, the staff should offer to do extra things for the guests. In addition, they are expected to check up rooms and report any signs of damage or wear and tear that may make repairs and maintenance necessary. Finally, to be competent hotel staffs, they should be capable of handling with unexpected emergency and try to minimize the damage or negative influence.Room attendants have an intimate contact with the guests. A guest may ask the attendants to make up his room at a certain time, or he may indicate he does not want to be disturbed at all, or he would like to have meals in his room. Almost all hotels provide signs that the guest can hang on the doorknob in either of these cases. In addition, guests frequently ask room attendant for items that are supplied by the housekeeping department, such as irons, transformers, special pillows, extra hangers, cribs for infants and hair dryers. In some hotels, the room attendants pick up and deliver clothing for the laundry and valet service.Heavier chores are performed by men who are usually called housemen. Theirwork involves window-washing, shampooing carpets, polishing metals, removing and cleaning draperies, cleaning the public areas of the hotels, and many other tasks that might be beyond the physical capacities of women. The housemen also run errands for the housekeeping department, such as providing guests with extra things on request.6 .Heavy chores are performed by _______.A. housekeepersB. housemenC. room attendantsD. assistants7. The word "intimate" in the first line of the second paragraph means _______.A. close and familiarB. clearC. internalD. interesting8. The word "crib" in the phrase "cribs for infants" means _______.A. copyB. boneC. foodsD. a bed for new baby9. From this passage we can know that _______.A. room attendants’ work is very hardB. room attendants are very kindC. room attendants are the busiestD. room attendants' work is very important10. Housemen do the following except _______.A. washing windowB. serving foodsC. running errands for the housekeeping departmentD. cleaning draperiesPassage threeThe Chinese New Year is now popularly known as the Spring Festival because it starts from the Beginning of Spring. Its origin is too old to be traced. Several explanations are hanging around. All agree, however, that the word Nian, which in modern Chinese solely means "year", was originally the name of a monster beast that started to prey on people the night before the beginning of a new year (Do not lose track here: we are talking about the new year in terms of the Chinese calendar).One legend goes that the beast Nian had a very big mouth that would swallow a great many people with one bite. People were very scared. One day, an old man came to their rescue, offering to subdue Nian. To Nian he said, "I hear that you are very capable, but can you swallow the other beasts of prey on earth instead of people who are by no means of your worthy opponents?" So, it did swallow many of the beasts of prey on earth that also harassed people and their domestic animals from time to time.After that, the old man disappeared riding the beast Nian. He turned out to be an immortal god. Now that Nian is gone and other beasts of prey are also scared into forests, people begin to enjoy their peaceful life. Before the old man left, he had told people to put up red paper decorations on their windows and doors at each year's end to scare away Nian in case it sneaked back again, because red is the color the beast feared the most.From then on, the tradition of observing the conquest of Nian is carried on from generation to generation. The term "Guo Nian", which may mean "Survive the Nian" becomes today "Celebrate the (New) Year" as the word "guo" in Chinese having both the meaning of "pass-over" and "observe". The custom of putting up red paper and firing fire-crackers to scare away Nian is still around. However, people today have long forgotten why they are doing all this, except that they feel the color and the sound add to the excitement of the celebration.11. According to the legend, “Nian” is _____A. an immortal godB. a personC. a monster beastD. the beginning of spring12. In paragraph one, the phrase “to prey on people” means ______A. to make people think and worry about it all the timeB. to harm people who are weaker or make use of them in a dishonest wayC. to hunt and kill people for foodD. to deceive people13. In paragraph two, “domestic animals” mean_____A. animals that are inside a particular country; not foreign or internationalB. animals that are used in the home; connected with the home or familyC. animals that are kept on farms or as petsD. animals that are wild14. Today the term “Guo Nian” means ______.A. “celebrate the new yearB. observe the New YearC. survive the monst er beast “Nian”D. both A and B15. The passage mainly tell us the _____.A. the origin of Chinese New YearB. the celebration of Chinese New YearC. the traditions of Chinese New YearD. the significance of Chinese New YearPart III. Banked Cloze （10%）Directions: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in bank is identified by a letter. You may not use any of the words in the bank more than once.Food provides a theme for classic dramas such as A Dream of Red Mansions and scenes of banquets are often ___1__ on scenes in paintings and other works of art, while the subject is celebrated in songs and discussed in philosophical debates.F. T. Cheng wrote: “It is food that ____2__ the imagination of her (China’s) thinkers, sharpens the wits of her scholars, enhances the talents of those who work by the hand, and ____3___the spirit of the people.” As a result, a Chinese chef has more to consider than __4____ preparing food. He or she must make it __5___, with a harmonious blend of color and texture. He must balance hot and cold dishes, ____6__ sure that they conform to the principles of yin and yang. Throughout the country there is a great ____7__ of cuisine, which is __8____ available outside their native provinces. Today visitors to Beijing and Shanghai can ____9__ the fare of Guangdong, Suchuan, Mongolia and Yunnan at restaurants ___10___ by chefs from different regions.Part IV. Translation （25%）Directions:In this part, there are five sentences to test your ability of tourismtranslation. Put the following into English..1.中国旅行社始建于1949年11月,现已发展成入境游﹑出境游﹑国内游三业并举﹑每年接待数十万中外游客的国际旅行社,成为亚洲及太平洋旅游协会(PATA) ﹑美国旅游批发商协会(USTOA)﹑美国旅游代理商协会(ASTA)﹑国际航空运输协会(IATA)等国际旅游组织的正式会员。

二年级旅游英语期末试卷

二年级旅游英语第1页，共6页二年级旅游英语第2页，共6页2017—2018学年下学期旅游英语期末试卷适用班级：二年级高考班旅游专业考生注意：所有答案都要写在答题卡上，答在试卷上无效题卡上。

每小题2分，共20分。

)( )1.宾客A.tourist B.travel C. guest D. trip ( )2.行李A.backpack B.luggage C.group D.agency ( )3.服务A.service B.tour C.branch D.hotel ( )4.期望A.would like to B.make upC.take offD.look forward to( )5.地陪A.leader B.tour guide C.local guide D.tour service ( )6.预订A.represent B.receptionist C.reservation D.restaurant ( )7.净房A.VD B.SO C.VC D.EB( )8.客房服务A.chambermaid B.housekeepingC.chamber serviceD.turn-down service( )9.(客机)经济舱A.first class B.Business CenterC.economy classD.flight ticket( )10.单人间 A.Suite B.standard roomC.single roomD.Double room二、补全对话（每小题只有一个选项是正确的，请将正确选项填在答题卡上。

每小题2分，共16分。

）(Dialogue-1)(M----Manager G----Guest)11. M: Good morning, sir. Can I help you? G: Yes.____. M: what's wrong?G: The room is dirty and the bathtub is not clean. The TV set does notwork.12. M: I'm very sorry to have caused you such inconvenience. 13.G:____.14.M: I'll manage it. Would you like to move next to the room ？____.G: It's very kind of you. M: You're welcome. (Dialogue-2)(R----Receptionist G----Guest)15. R: Good afternoon, sir. May I help you? G:____.My name is John Smith.16. R: Please wait a moment, Mr Smith. ____Yes, you've reserved a twin-bed room for one night. G: Yes, exactly. 17.R:____.G: Here you are.18.R:____. Please fill it in. Would you like a pen? G: Yes, thank you.三、阅读理解（每小题中只有一个选项是正确的，请将正确选项填在答题卡上。

旅游英语期末考试试卷及答案

旅游英语期末考试试卷及答案参考试卷1I. Multiple Choice:(0.5×20=10)Directions: In this section, you are given 20 questions, beneath each of which are four choices marked A, B, C, and D. You are to make the best choice either to complete the incomplete statement or to answer the question.1. According to WTO's definition of tourism, outbound tourism refers to ____.A. visits to country by nonresidentsB. visits by residents of a country to another countryC. visits by residents of a country to their own countryD. internal tourism plus outbound tourism2. As the domestic tourism industry ____, competition will become increasingly ____.A. grows, intentB. develops, intentC. matures, intenseD. strengthens, intense3. Thomas Cook was considered the father of ______.A. modern tourismB. railway industryC. hotel industryD. aviation industry4. The most immediately apparent form of environmental pollution is _____.A. physical rather than aestheticB. aesthetic rather than physicalC. psychological rather than technologicalD. technological rather than psychological5. Tourism contributes to both ______ of the world's cultural heritage.A. knowledgeB. preservationC. developmentD. B and C6. In 1981 the WTO has urged national tourism organizations ______ foreign nationalsin their country as domestic travelers.A. to includeB. includedC. not to includeD. including7. Local people usually see tourism as _______.A. an opportunity to make a profitB. an opportunity to create jobsC. a cultural and employment factorD. a wealth factor in the economy of their jurisdictions8. In October 1970, the Rail Passenger Service Act ______.A. put into practiceB. was put into practiceC. was practiceD. practised1739. In 1995 China ranked ______ in the world in terms of tourism dollars.A. seventhB. eighthC. ninthD. tenth10. _______ came into service in the early 1980s.A. The cometB. The Boeing 747C. The Boeing 757D. The Boeing 76711. There is a real _____ in China that minority traditions will be lost.A. threatB. thrillC. transferD. trend12. In the seventeenth century English inns set _______ for accommodations in otherparts of Europe.A. the modeB. the wayC. the standardD. the taverns13. The uniquely combined natural and cultural resource base has become a major______ for China in its effort to develop tourism.A. assessB. assetC. assertD. assent14. For the limited-capacity tour programs, the use of _____ isa convenient way toreduce cost.A. shell foldersB. umbrella brochuresC. regular tour brochuresD. booklets15. Resources are a fundamental _______ in the development of tourism.A. comparisonB. compositionC. complimentD.component16. When going on holidays, which group will think more about their social status?A. Tourists taking holidays for educational purposes.B. People going on adventure holidays.C. Those travel for travel's sake.D. Those who travel for cultural events.17. The most important factors for the travel agents to succeed are ______.A. good management and good serviceB. good officesC. computer reservations systemsD. fare quotations and ticketing skills18. According to Maslow's need theory,______.A. lower needs and higher needs should be satisfied after an individual travelsB. higher level needs take more efforts to fulfillC. an individual is motivated to travel after he has lower and higher needsD. lower needs should be satisfied before higher level needs are demanded attention19. WTO is _____ that represents all national and official tourist interests.A. the only organizationB. one of the organizationsC. a regional international organizationD. a national organization20. As China's economy shifts to a more market system, the domestic travel industry will 174face increasing _____ in a more highly competitive environment.A. changesB. chargesC. challengesD. chancesII. Reading Comprehension:(2×15=30)Directions: Read the three following passages and then choose the best answer to each question.(1)On November 17,1997,He Guangwei, director e of the National Tourism Administration(NTA), signed an agreement in Washington with Jonathan Linen, vice-chairman of the American Express, designating the American Express Card as China's tourist credit card for 1998 to 2000. This is the second time the card has won this honor.“Since the American Express Card was designated for the first time in 1994, it has played an important role in China's tourism,”said Director He at the signing ceremony.Over recent years, the number of tourists using the American Express Card to handle business, tourism and activities related to work in China has increased. According to Bank of China statistics,the amount of business using American Express Cards occupies 45 percent of the accounts signed with foreign credit cards. In addition, the number of accounts signed with the card by overseas tourists stands at 15 percent of China's tourist income in foreign exchange.In order to develop China's tourism, the American Express and the NTA carried out a series of market promotion activities in North America, including distributing a million copies of the 24-page World of Wonders ——Hong Kong and China in North America. The American Express has enthusiastically supported China's tourism education and training. In 1992, in cooperation with the Beijing Tourism College, it established the tourism training center which has successfully trained more than 600 tourism administrative personnel.The new agreement marked the further strengthening of cooperation between the American Express and the NTA. It is also one of the important plans by both parties to boost the long-term development of China's tourism. “The American company has a wide tourism network in China and we are very honored to be a ble to make contributions to China's tourism,”said Linen.At present, the company has four offices in Beijing, Shanghai, Guangzhou and Xiamen and 30 tourist service centers in 22 cities offering tour and credit card services, including reissuing lost cards, reporting missing travel checks, consultation, settling of card accounts, handling customers' post and other services.17521. According to the information given, we can safely say the American Express Cardhas been used in China for ______.A. three yearsB. four yearsC. six yearsD. eight years22. According to the article, the following statements are true except ____.A. American Express Card has won the honor of being assigned the credit card foruse in China for the second timeB. 55 percent of the accounts signed with foreign credit cards are not occupied byusing American Express CardC. the number of tourists using the American Express Card in China in tourism andother areas has been on the riseD. only the American Express Card is being permitted to use in China in business,tourism and other related activities23. The American Express is doing the following services in China except ____.A. handling customer's post servicesB. dealing with loans to businessesC. settling of annual card accountsD. reporting missing travel checks24. We can infer from the article that one of the best ways for tourism market promotionis to ____.A. send out large numbers of brochuresB. designate only one foreign credit cardC. increase the use of American Express CardD. handle business in foreign exchange25. We can predict that the effect of the signing of the agreement with the AmericanExpress on China's tourism will be _____.A. temporaryB. complicatedC. superficialD. long-termed(2)In recent years, we have seen great progress in houses building. The type of houses found in a certain part of the world depends to a certain extent on the building materials available there. Countries where stone is abundant tend to have more stone houses than a place where there is plenty of timber for example. However, climatic conditions affect the houses built to a greater extent.In equatorial countries like Singapore and Malaysia, two main factors are responsible for the type of houses built: the heat of the sun and the fierceness of rainstorms. Our houses are light and airy but have steep roofs. In some places, houses are built on stilts because they may be in lowlying areas which get flooded easily.In a hot and dry country such as Arabia, the houses are often box-shapeD. They 176have thick stone walls which are painted white. White surfaces radiate heat while dark surfaces absorb it. The houses have no windows, only gaps with shutters over them. Even the door openings are very small and narrow. It is cool inside such houses. The roofs are also flat, so that when the sun goes down, one can sit on the roof and catch any cool breeze that is blowing. Sometimes, a water tank may be placed on the roof to catch thelittle rain that falls.In cold regions, where there is heavy snow, the roofs, of the houses slope steeply so that the snow can slide off easily. If the roofs were flat, the snow would build up and the roofs might cave in under the weight. The houses also have thick stone walls so that the cold is kept out.Some countries are more likely to be affected by earthquakes. In such places, the houses are made of light building materials. If the houses collapse in an earthquake, few people will get hurt and less damage is caused.In some parts of the world, people take their homes along with them as they travel. These people are called nomads. The Bedouins of Arab lands wander over the desert, setting up tents wherever they stop to rest.26. Houses in equatorial countries _______.A. are light and airyB. have steep roofsC. are always built on stiltsD. are built to shelter from the harsh elements27. Houses in Arabia _______.A. have thin walls painted whiteB. are box-shapedC. have many windowsD. always have water tanks on the roof28. In cold countries roofs slope steeply ______.A. so that people can build caves under itB. so that the roofs won't become so heavyC. because people do not need snow to build the houseD. so that the snow can slide off easily29. In earthquake-affected countries, light building materialsare used because _____.A. people there can move more easilyB. the houses won't hurt people in an earthquakeC. less damage will be caused in an earthquakeD. people will not be affected by the earthquake30. Nomads are people who _____.A. live in tentsB. travel over the desertC. wander from place to placeD. set up tents over the desert177(3)The art of growing dwarf trees, or “bonsai”as their Japanese creators call them, is increasing in popularity in the Untied States. Growing bonsai can make a fascinating hobby for anyone who enjoys plants and creating beautiful effects with them; elaborate equipment is not required to grow these lovely and tiny trees, but time, patience, and a sense of natural beauty are.There are four important guidelines to follow in growing bonsai. First, one must be careful in choosing the type of tree. Not all species of trees can be made into bonsai, since the growing conditions are unusual. Varieties of pine with small needles and hardwood trunks are especially suitable.Second, one must be careful in choosing the size of the container the bonsai will be in. This is necessary because the major growth of bonsai is kept confined to the tree's trunk and leaves, not its root system——a process quite unlike what is done with other plants.Another thing the bonsai-grower must do is trim the rootsand branches of the tree periodically. Unless this is done, the plants will not have the proper proportions and will look unnatural. The Japanese ideal for bonsai is to have trees which are just like normal trees in everything but size.The last thing one most do is to be careful to keep the miniature trees well-watered. Because bonsai are grown in smaller-than-usual containers, they often need more water than ordinary houseplants do.As one can see from the above, the art of bonsai-growing is one which requires a certain amount of time and effort. The satisfactions that growing bonsai brings can be great, however. Imagine a stately pine tree, 100 years old, standing two feet high; imagine having such a tree in your living room and passing it down through several generations of your family. That is actually what bonsai-growing is all about: establishing a tradition of beauty which lasts for years and years and is a symbol of the beauties of the natural world.31. Bonsai are _____.A. extremely popular in the United StatesB. trees which have been made to grow in miniature formC. a kind of natural art form originating in the U.S.D. very beautiful but not very long-lasting32. Compared to other houseplants, bonsai often require _____ than one might expect.A. less lightB. more waterC. a large containerD. less care17833. What does the ideal bonsai look like?A. It has abnormally large leaves.B. It has an unusually thick trunk.C. It has many more branches.D. It is not mentioned in the passage.34.What is the implied meaning of “a certain amount of time and effort”(lastparagraph)?A. More time and effort than ordinary houseplants do.B. A definite and exact amount of time and effort.C. More time and effort than most people can expend.D. A constantly changing amount of time and effort.35. Which of the following would be the most appropriate title for this passage?A. Japanese Art Forms.B. Bonsai——A Marriage of Art and Nature.C. The Problems of Growing BonsaiD. Four Ways to Grow Bonsai.III. Fill in the blanks with the proper phrases given below. Make some changes if necessary:(1×10=10)pay attention to take on appropriate for come up with consist of contribute to bring to indulge in go bankrupt endow with36. Domestic tourism _____ leisure and business travel activities conducted by citizenswithin their own country.37. He is expecting _______ some ideas after he considers the problem.38. China ____ a variety of tourism resources.39. This kind of clothes is not _____ school wear.40. He is a busy man and seldom ______ a holiday.41. One must also point to the evident benefits which tourism _____ the culture of manycountries.42. He offered _____ the work himself.43. Between 1930 and 35, almost 85 percent of all hotels in the United States ______.44. We hope your suggestion will ______ solving the problem.45. We also need _____ the management and protection of our accessible touristresources.IV. Cloze test:(0.5×20=10)Directions: Fill in the blanks with proper words or phrases.179Many people 46 know the cost of food at local markets believe that 47 make a large 48 ；they see only the 49 between the prices they pay for their own 50 and the prices charged by restaurants. 51 they do not see are the direct and overhead 52 of the business. Overhead is usually 53 as indirect business costs that cannot be assigned to 54 product or operation. In the foodservice 55 overhead includes 56 such as rent, insurance, taxes other than direct sales taxes, and utilities (gas and electricity). 57 costs include not only the food itself but 58 paid to employees, many of 59 are seldom seen by the patrons of the restaurant. Direct and indirect costs must 60 in menu planning. Pleasing the 61 is usually described as merchandising——making a 62 interesting so that customers will 63 it. The restaurant's 64 , location, and cuisine must be designed to 65 _ to a particular and available clientele.V. Phrase translation:(1×20=20)Part One: Translate the following phrases into English.66.旅游胜地67.生态旅游68.旅行支票69.社会主义市场经济70.国际旅游年71.购买力72.入境旅游73.联号经营的标准74.噪音污染75.负面因素Part Two: Translate the following phrases into Chinese:76. a study tour 77.Tourism Income Multiplier78. trekking holiday 79.local art and crafts80. air transport 81.railway excursion82. car hire 83.industry code of conduct84. skyscraper hotel syndrome 85.brilliant ancient civilizationVI. Translate the following passages into Chinese (10×2=20)86Proper maintenance and provision of hotel services have a significant effect on the attitude of a guest toward the hotel. A lobby, elevator, or room that has not been maintained properly, that looks shabby, or that contains items requiring reqair creates a bad impression on the guest. And of course, inadequate air conditioning, poor heating, or improper plumbing will result in immediate complaints. The guest pays a substantial amount of money for accommodations and expects the equipment to function at least as well as it does at home. Therefore, the chief engineer and staff have an important role to fulfill in satisfying the guests' demands and thus helping to maintain the profit level for180the hotel. At the same time, the engineering department's cost must be properly monitored and controlled.87Often the large hotel corporation that builds the hotel doesnot actually operate, or run it. Some hotels are operated as special right, which means that the building corporation sells or rents to someone else the right to operate the hotel. The operator runs the hotel according to certain standards set by the corporation and pays a percentage of the income to the corporation. Other large hotels are run on management contracts. The builder agrees to let another company manage and operate the hotel. The builder and manager get a share of the money earned by the hotel. This is often how large hotels that are built by governments are run. Many other types of accommodations besides hotels are available to tourists. They are guest houses or tourist homes, which provide a “c ontinental breakfast”of coffee and rolls as well as sleeping accommodations.181参考答案I. Multiple Choice:(0.5×20=10)1.B2.C3.A4.B5.D6.A7.C8.B9.C 10.C11.A 12.C 13.B 14.A 15.D16.C 17.A 18.D 19.A 20.CII. Reading Comprehension: (2×15=30)21.C 22.D 23.B 24.A 25.D26.A 27.B 28.D 29.C 30.C31.B 32.B 33.D 34.A 35.BIII. Fill in the blanks with the proper phrases given below. Make some changes if necessary:(1×10=10)36.consists of 37.to come up with38.is endowed with 39.appropriate for40.indulges in 41.has brought to42.to take on 43.went bankrupt44.contribute to 45.to pay attention toIV. Cloze test:(0.5×20=10)46.who 47.restaurants 48.profit 49.difference50.food 51.what 52.costs 53.defined54.particular 55.Industry 56.items 57.Direct58.wages 59.whom 60.be considered 61.customers62.product 63.buy 64.appearance 65.appealV. Phrase translation:(1×20=20)66.tourist attractions 67.ecotourism68.traveler's cheque 69.socialist market economy70.international tourist year 71.purchasing power72.inbound tourism 73.standards for chain operations74.noise pollution 75.negative factors76.修学旅游/教育旅游77.旅游收入增值18278.徒步旅行79.地方工艺美术80.航空运输81.火车短程游览82.轿车出租83.行业行为规范84.摩天宾馆综合症85.灿烂的古代文明VI. Translate the following passages into Chinese: (10×2=20)86适时维修饭店设施会极大地影响顾客对饭店的看法。

旅游英语期末考试卷带答案3套期末考试卷AB卷带答案习题试卷模拟卷

旅游英语期末考试卷带答案3套期末考试卷AB卷带答案习题试卷模拟卷Paper 1I. Reading Comprehension (2’*15=30’)Directions: After reading the three following passages, you will find 15 questions and make the correct choice to each question.Passage 1When Chinese and Western customs associated with dinner invitations are compared, it can easily be seen that there are many differences between the two cultures. This may easily result in problems and misunderstandings for Chinese and Westerners.From the Western point of view, there are the following difficulties associated with eating a Chinese meal. Firstly, Westerners may be unused to using chopsticks, and for reasons of hygiene they may feel uncomfortable at everyone eating out of a communal dish with their own chopsticks. Moreover, they may not know what to do with unwanted items such as bones. To keep them in their bowl or dish is impractical, yet to simply place them on the table seems impolite. But perhaps the biggest problem relates to the quantity of food. Most Westerners feel quite overwhelmed by the vast amount of food that is served. When the host continuously offers them more and more and often actually places it on their own dish, they may not know what to do. According to their Western custom, they should eat everything that is served. Yet the quantity is so great at a Chinese meal that this is almost impossible. Normally uneaten, and so may try to refuse the host’s offers. When this has little effect and they are still given more, they may feel they have no choicebut to eat it all. Indigestion is often the result!It is often helpful for Westerners if a Chinese host understands these differences. Placing serving spoons on the table and giving the guests their own spoon and fork (as well as chopsticks) is often appreciated, especially if a simple comment is made like “You can use your spoon if you prefer”. Then the Westerners can choose to use whichever they prefer. It is also helpful if the host does not plac e too much food on the guests’ plates and if they say they have had sufficient food, to accept their comments. T elling the guests where to put items such as bones may also be appreciated.From the Chinese point of view, it may seem that a Western host is not very hospitable. Much less food is provided than at a Chinese dinner, and it may seem that the host has taken relatively little trouble over preparing the meal. Moreover the host does not offer the food very often, and so may appear ungenerous. As a result of all this, Chinese guests may feel unwelcomed. However, this does not mean that Westerners do not really welcome their guests. Perhaps it is simply the differing importance of food in the two cultures that accounts for these differences.1. Which of the following is not the problem or misunderstanding that may occur when the Western guests have a meal with Chinese host together?A. the use of tablewareB. how to do with unwanted items such as bonesC. problem relates to the quantity of foodD. the number of people who have a meal together2. How can the westerners do with the food that the Chinese host continuously offers when they are full?A. They should eat everything that is served.B. They can refuse the host’s offer or keep the uneaten in their bowl or dish.C. They can throw it away.D. They can place it on the table.3. When inviting Westerners to have a meal at home, a Chinese host who understands the differences between the two cultures may not _______.A. Place serving spoons on the table and giving the guests their own spoon and fork (as well as chopsticks)B. place too much food on the guest s’ platesC. tell the guests where to put items such as bonesD. accept their comments if they say they have had sufficient food4. The reasons that Chinese guests may feel unwelcomed ina Western host’s home are _______.a. everyone use his own spoon and forkb. the Western host is ungenerousc. much less food is provided than at a Chinese dinnerd. the host does not offer the food very oftenA. a and bB. b and cC. c and dD. a and d5. The best title for this passage is _______.A. An Introduction to Chinese and Western CustomsB. Potential Problems & Misunderstandings for Dinner InvitationsC. Dinner Invitations in ChinaD. The Difference and Similarities between the Chinese and the WesternersPassage 2MEETING THE GUESTSWhen overseas tourists travel to us, you need to be extra attentive. From the moment they arrive, your guests should feel welcome. You should be waiting at the airport to greet your tourists when the plane lands, take them to hotel, and make sure they settle in comfortably. The purpose of greeting is to establish or maintain friendly contact, and the purpose of manners is to make your tourists feel comfortable. There is some preparation work to do before receiving the group. You should be familiar with the schedule, call first and reconfirm when and where the group will arrive. You can ask the information office at the airport for actual arrival time of the flight two hours ahead of the schedule. You should be familiar with the group’s tour leaders and t he travel agency. You need get the data of group from the travel agency, preparing the tools such as tour guide card, microphone, guiding banner and the like. The most important thing is to take the busy trafficked situation into account, reaching the meeting place at least half an hour ahead of the schedule and wait for the guests to come.There are some activities for you to do while waiting for the guests. It is necessary to meet the bus driver in advance, double-check the route, and sign the bill of renting bus. Keep in contact with the driver and check the place where the bus is parked and inform the driver the itinerary. Make sure that your tour bus can find a place to park close enough to the terminal so that the tourists don't have to walk far. Also, you need to get in touch with the porters, confirm the places where the checked luggage will be handed over and where the luggage will be delivered. It is always essential for the tour guide to be familiar with the airportterminal, including the lost luggage claims.1. The purpose of greeting is to _______.A. establish or maintain friendly contactB. pick up your clientsC. take your clients to hotelD. recognize your clients2. The guide should prepare some tools before receiving the group, such as _______.A. flowerB. IC card for tour guideC. tour guide card, microphone, guiding banner and the like.D. loudspeaker3. The guide must reach the meeting place at least _______ ahead of the schedule and wait for the guests to come.A. two hoursB. half an hourC. four hoursD. two and half hours4. While waiting for the guests the guide must check _______ and inform the driver the itinerary.A. numbers of the ticketsB. bills of the hotelC. next sightseeingD. the place where the bus is parked5. Why does guide need to be familiar with the lost luggage claims?A. Wait for the luggage of his/her clients.B. Deliver the luggage of his/her clients.C. Find out the lost luggage of his/her clients there.D. Find out his/her luggage there.Passage 3Dear Jim,It is a pleasure to receive your letter of March 10th and to learn that you are interested in our plan for the vocation trip, and I certainly hope you can join us.To make your first visit to U.S. both enjoyable and successful, we have made this suitable plan after discussion.The first meeting is at the Maple Hotel at six p.m. on April 15. Then, early in the next morning, we’ll leave for Washington by train and arrive there at about ten o’clock. The first thing we’ll do there is to go to the hotel and have lunch. Then after lunch, we’ll travel around the city of Washington. We’ll spend two days visiting Washington, including a visit to the White House and George Washington’s home. In the afternoon of the 18th, we will go to the airport and take a plane for Chicago. There we’ll visit two or three museums, the University of Chicago and some other interesting places. Then we’ll take the plane again to go to Boston. On the 23rd of April, we will be back in New York.Please let me know if there’s anything else you’d like to know about this plan.If you can come, please let us know the time of your arrival here. We’ll then go to meet you at the airport.We are looking forward to seeing you on the 15th.Sincerely yours,BillDecide whether the following statements are true (T) or false (F).( ) 1. This is a eight-day trip.( ) 2. On April 17, they may be visiting Boston according to the plan.( ) 3. Four cities may be visited during this trip.( ) 4. They will spend three days visiting Washington.( ) 5. This is a letter Jim wrote to Bill.II. Cloze (1’*15=15’)Directions: Fill in the missing words.Presents If you are invited to someone’s home to have a __________ (1), it is usual to take some flowers or a box of chocolates. It is not usual to take a bottle of __________ (2) unless you know your host well. Although flowers and chocolates are quite __________ (3), it would be very nice if you could take something from your country. It is different if you are invited to a party, and it also __________ (4) on what kind of party it is. Many parties these days are “bring a bottle” parties. __________ (5) your host is very rich then a bottle of wine is always welcome if it is a big party of say 30 or more people. Ask whether or not you should bring a bottle when you are invited if you aren’t sure. Say something like, “Can I bring a bottle?” And your __________ (6) will tell you what to do.Punctuality If you are invited to dinner at someone’s home, you shouldn’t arrive __________ (7) than the time given and you shouldn’t arrive more than about 15 minutes late. If you are going to be __________ (8), telephone and let your host know so that the meal can be __________ (9). Dinner is usually served __________ (10) 8 p.m. and 9 p.m. Very often guests are invited to arrive earlier than this so that they can have a drink and be introduced to the other __________ (11).How long should you stay? Watch other guests. But __________ (12) before midnight if it is a weekday evening and if you or your host must __________ (13) the next day. If the conversation is really full of life at midnight and you would liketo stay __________ (14), say, “What time do you usually go to bed?” And then your host can tell you whether they would like to finish the evening. Bigger parties are usually held at __________ (15) and often go on until 2 a.m. or even later.III. Translation (30’)Section A (1’*10=10’)Directions: Translate the following phrases and expressions into English or Chinese.inbound travel _________________________outbound travel _________________________sightseeing trip _________________________business trip _________________________optional tour _________________________package tour __________________________________________________ 正式邀请_________________________ 非正式邀请_________________________ 口头邀请_________________________ 书面邀请Section B (2’*5=10’)Directions: Complete the following dialogue by translating the Chinese in the brackets.Situation: Mr. Bob is going to book an air ticket with a receptionist.A: Receptionist W: BobA: Good morning! Can I help you?W: Good morning! ____________________________________________（我想预订从伦敦到巴黎的航班。

旅游英语考试试题

旅游英语考试试题旅游英语考试试题旅游英语考试是许多人在准备出国旅游或者从事旅游行业时必须面对的一项考试。

它不仅考察了考生的英语水平，还涉及到了旅游相关的知识和技能。

在这篇文章中，我们将讨论一些常见的旅游英语考试试题，并给出相应的解答。

一、听力理解1. 你将听到一段对话，请根据听到的内容选择正确的答案。

A: Excuse me, could you tell me how to get to the nearest bus station?B: Sure. Go straight for two blocks, then turn left. You will see the bus station on your right.Question: Where is the bus station?A. On the leftB. On the rightC. Straight ahead答案：B. On the right解析：根据对话中的描述，我们可以得知公交车站在右边。

2. 你将听到一段旅游介绍，请根据听到的内容选择正确的答案。

Guide: Welcome to our city! Now, let me introduce you to our famous attractions. The first one is the historical museum, which displays artifacts from ancient times. The second one is the beautiful botanical garden, where you can enjoy various plants and flowers. The last one is the modern art gallery, where you can appreciate contemporary artworks.Question: What can you do in the botanical garden?A. Learn about historyB. Admire artworksC. Enjoy plants and flowers答案：C. Enjoy plants and flowers解析：根据介绍中的描述，我们可以得知在植物园里可以欣赏各种植物和花卉。

旅游班期末英语考试题(doc 25页)

制卷记录正考选卷印制数量印制年月日分装年月日教务处制表四川省质量技术监督学校2010 ～2011 学年度第2期旅游服务与饭店管理班《英语》试卷A卷Class：Name：Number：Score：一．口试( 40%)二．笔试（60%）I: Vocabularies :(15%)1. 单人间2.您先请3. 叫早电话4. 信用卡5.护照6. 房间号码7. 晚礼服8.服务费9. 值班经理10. 签名11.大床间12. 美式早餐13. 干洗14.打扰15. 到达时间II: Choose the best answer: (15%)1. A: Good morning! Will you do me a favor?B:A. I hope so. What is it?B. Good morning. Nice to see you here.C. Yes, of cour se. I’ll be glad to.D. Sorry, I’m busy doing my work now.2. After greeting a new guest, the receptionist’s first action should be to .A. check the guest’s reservationB. ask the guest the length of his stayC. ask the guest to registerD. call the bellman3. You have to book the tickets five days advance.A in B. for C. before D. with4. I two hotels but they are both fully booked up.A. have triedB. triedC. tryD. will try5. Mr. and Mrs. Bellow are a couple. You shouldn’t provide them with .A. a double roomB. a TWB roomC. a deluxe roomD. a single room6. Here is your key. And the bellman will show you .A. onB. intoC. upD. off7. A: Can I help you?B: .A. Yes, pleaseB. PleaseC Yes, you can D. Yes, as you like8. You can take No. 37 Bus and at Sichuan Road.A. get inB. get offC. get ofD. get out9. A half day’s rent is charged a room not vacated after 12:00 noon.A. againstB. forC. toD. in10. Can you give me the flight number, please, the place is late?A. so thatB. forC. toD. in11. A: Welcome to our hotel, sir.B:A. What’s your name, please?B. W hat’s your job?C. Who are you?D. Thank you.12. Let him your baggage.A. carriesB. carryingC. to carryD. carry13. There are many difficulties when starting a new hotel.A. to dealB. do deal withC. dealing withD. deal with14. A: Wonderful! Thank you for your nice suggestions.B:A. It’s my pleasure.B. Excuse me.C. First right, second left.D. Please don’t.15. A: Goodbye, Mr. Bellow. Thank you for what you’ve done for meB:A. Oh, don’t forget to get in touch with me.B. You are welcome and hope you will have a nice trip.C. Did you enjoy your stay here?D. It’s time for us to shake hands.III. Complete the dialogue: ( 5%)A. Good evening, welcome to our hotel.B. Ok, Are you checking out tomorrow?C.Certainly. Can I have the name please?D.Will you need a wake up call, sir?E.Ok then, your room is 502 on the fifth floor. Breakfast is served between6:30 am and 9am. Enjoy your stay.Hotel staff: 1Guest: Hello, I’d like to check in please.Hotel staff: 2Guest: Mr Harold Smith. Harold Smith.Hotel staff: 3Guest: Yes, I am. That’s right.Hotel staff: 4Guest: Yes please. At 6.30am.Hotel staff: 5Guest: Thank you.IV. Cloze:(15%)R—— Reservationist C—— ClientR: Reception. May I help you?C: I’d like to book a single r oom 1 shower for Mr. George Smith. He 2 to arrive on the 20th this month.R: How long will he be 3 ?C: I don’t know, but it could be 4 from seven to ten days.R: Then we can only confirm a room fro m the 20th to the 27th. We won’t 5guarantee him a room 6 the 27th.C: What 7 there isn’t 8 room then?R: 9 , sir. We can either put him on a 10 list or find him a room in a 11 hotel.C: Fine. How much do you 12 a single room with breakfast?R: It’s 500 yua n RMB 13 one night. How will he be paying, sir?C: His company will 14 all the 15 for him and will send you a check right away.R: Thank you, sir.C: Thank you. Goodbye.1. A. for B. with C. of D. have2. A. plans B. shall C. plan to D. plans to3. A. stay B. staying C. be stayed D. be arriving4. A. something B. nothing C. any day D anything5. A. can B to be able C. be able to D. need to6. A. until B. after C before D. since7. A if B. when C. while D. as8. A. some B. a C. any D. many9. A. Thank you B. Don’t worry C. Yes D. No problem10. A. waiting B. arrival C. wine D. drink11. A. other B. good C. find D. nearby12. A. charge for B. pay for C. ask foe D. change to13. A. at B. for C. to D. each14. A. give B. charge C. cover D. pay15. A. expenses B. money C. cost D. price V. Translation: ( 10%)1.您早，客房预订部，请问有什么可以帮助你吗？2.先生，您预订房间了吗？3.请不要挂断，我来检查是否有空房.4.先生，您还有其他的什么吩咐吗？5.听到这样的事情我们非常遗憾.6.客房送餐24小时免费提供7.我随时乐意为您服务。

旅游英语期末考翻译题(题目+答案版)

II.20个单词词组翻译,平时讲课强调的词汇和表达。

20分(仅仅是部分，待补充)等级制度a hierarchy of universal wants and needs灵感需求aesthetic stimulation多人关注的运动spectator sports北京元谋人Peking Man华北平原the Great North China Plain战国时期the Warring States Period天安门城楼Tian'anmen rostrum紫禁城the grand royal compound of the Forbidden City/the old imperial palace传统与现代的结合old meets new人民大会堂the Great Hall of the People武夷山风景区the Wuyishan Scenic Area丹霞地貌Danxia landform文人墨客men of letters摩崖蚀刻cliff inscriptions竹筏a bamboo raft悬棺hanging coffins云雾缭绕(be) shrouded with clouds and mists天王殿the Heavenly King Hall大雄宝殿the Grand Hall卧佛殿the Hall of the Reclining Buddha玉佛楼the Jade Buddha Chamber方丈室the Abbot's Room佛光a back halo观音Goddess of Mercy弟子disciple中国共产党the Communist Party of China国务院the State Council五星红旗the five—star red flag义勇军进行曲the March of the V olunteers社会主义市场经济the socialist market economy好莱坞大片Hollywood blockbusters悲惨世界Les Miserable歌剧魅影Phantom of the Opera最新技术state—of—the—art弥漫节日的气氛be permeated with a jubilant atmosphere身着节日的盛装in their holiday best灯火辉煌a blaze of light秋收冬藏autumn harvest and winter storage春耕夏锄spring plowing and summer weeding燕窝汤birds nest soup鱼翅shark’s fin soup海参sea cucumbers熊掌bears' paws｛宫保鸡丁Spicy Diced Chicken with Peanuts鱼香肉丝Fish—flavored Pork Shred麻婆豆腐Pockmarked Woman's Bean Curd回锅肉Twice cooked pork slices八仙过海Eight Immortals Crossing the Sea｝座位安排显示主人的生活阅历the seating arrangement will show the host'sophistication招待客人entertain guests兵马俑Terracotta Warriors and Horses开幕be inaugurated秦始皇陵Qin Shi Huang's mausoleum这些壮观的军队具有极高的艺术魅力，生动地反应了2000年前的中国人民的非凡智慧和杰出的创造力。

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四川省质量技术监督学校教务处制表四川省质量技术监督学校2010 ～2011 学年度第2期旅游服务与饭店管理班《英语》试卷A卷Class：Name：Number：Score：一．口试( 40%)二．笔试（60%）I: Vocabularies :(15%)1. 单人间2.您先请3. 叫早电话4. 信用卡5.护照6. 房间号码7. 晚礼服8.服务费9. 值班经理10. 签名11.大床间12. 美式早餐13. 干洗14.打扰15. 到达时间II: Choose the best answer: (15%)1. A: Good morning! Will you do me a favor?B:A. I hope so. What is it?B. Good morning. Nice to see you here.C. Yes, of course. I’ll be glad to.D. Sorry, I’m busy doing my work now.2. After greeting a new guest, the receptionist’s first action should beto .A. check the guest’s reservationB. ask the guest the length of his stayC. ask the guest to registerD. call the bellman3. You have to book the tickets five days advance.A in B. for C. before D. with4. I two hotels but they are both fully booked up.A. have triedB. triedC. tryD. will try5. Mr. and Mrs. Bellow are a couple. You shouldn’t provide themwith .A. a double roomB. a TWB roomC. a deluxe roomD. a single room6. Here is your key. And the bellman will show you .A. onB. intoC. upD. off7. A: Can I help you?B: .A. Yes, pleaseB. PleaseC Yes, you can D. Yes, as you like8. You can take No. 37 Bus and at Sichuan Road.A. get inB. get offC. get ofD. get out9. A half day’s rent is charged a room not vacated after 12:00 noon.A. againstB. forC. toD. in10. Can you give me the flight number, please, the place is late?A. so thatB. forC. toD. in11. A: Welcome to our hotel, sir.B:A. What’s your name, please?B. What’s your job?C. Who are you?D. Thank you.12. Let him your baggage.A. carriesB. carryingC. to carryD. carry13. There are many difficulties when starting a new hotel.A. to dealB. do deal withC. dealing withD. deal with14. A: Wonderful! Thank you for your nice suggestions.B:A. It’s my pleasure.B. Excuse me.C. First right, second left.D. Please don’t.15. A: Goodbye, Mr. Bellow. Thank you for what you’ve done for meB:A. Oh, don’t forget to get in touch with me.B. You are welcome and hope you will have a nice trip.C. Did you enjoy your stay here?D. It’s time for us to shake hands.III. Complete the dialogue: ( 5%)A. Good evening, welcome to our hotel.B. Ok, Are you checking out tomorrow?C.Certainly. Can I have the name please?D.Will you need a wake up call, sir?E.Ok then, your room is 502 on the fifth floor. Breakfast is served between6:30 am and 9am. Enjoy your stay.Hotel staff: 1Guest: Hello, I’d like to check in please.Hotel staff: 2Guest: Mr Harold Smith. Harold Smith.Hotel staff: 3Guest: Yes, I am. That’s right.Hotel staff: 4Guest: Yes please. At 6.30am.Hotel staff: 5Guest: Thank you.IV. Cloze:(15%)R—— Reservationist C—— ClientR: Reception. May I help you?C: I’d like to boo k a single room 1 shower for Mr. George Smith. He 2 to arrive on the 20th this month.R: How long will he be 3 ?C: I don’t know, but it could be 4 from seven to ten days.R: Then we can only confirm a room from the 20th to the 27th. We won’t 5 guarantee him a room 6 the 27th.C: What 7 there isn’t 8 room then?R: 9 , sir. We can either put him on a 10 list or find him a room ina 11 hotel.C: Fine. How much do you 12 a single room with breakfast?R: It’s 500 yuan RMB 13 one night. How will he be paying, sir?C: His company will 14 all the 15 for him and will send you a check right away.R: Thank you, sir.C: Thank you. Goodbye.1. A. for B. with C. of D. have2. A. plans B. shall C. plan to D. plans to3. A. stay B. staying C. be stayed D. be arriving4. A. something B. nothing C. any day D anything5. A. can B to be able C. be able to D. need to6. A. until B. after C before D. since7. A if B. when C. while D. as8. A. some B. a C. any D. many9. A. Thank you B. Don’t worry C. Yes D. No problem10. A. waiting B. arrival C. wine D. drink11. A. other B. good C. find D. nearby12. A. charge for B. pay for C. ask foe D. change to13. A. at B. for C. to D. each14. A. give B. charge C. cover D. pay15. A. expenses B. money C. cost D. priceV. Translation: ( 10%)1.您早，客房预订部，请问有什么可以帮助你吗？2.先生，您预订房间了吗？3.请不要挂断，我来检查是否有空房.4.先生，您还有其他的什么吩咐吗？5.听到这样的事情我们非常遗憾.6.客房送餐24小时免费提供7.我随时乐意为您服务。

8.请问你打算如何付款呢？9.先生，我现在可以为您清理房间吗？10.祝您住得愉快。

四川省质量技术监督学校2010 ～2011 学年度第2期旅游服务与饭店管理班《英语》A答题纸Class：Name：Number：Score：I: Vocabularies: ( 15%)1. 2. 3.4. 5.2 6.7. 8. 910. 11 1213 14 15.II. Choose the best answer. ( 15%)1-56-1011-15III. Complete the dialogue: ( 5%)1-5IV. Cloze: ( 15%)1-56-1011-15V. Translation: ( 10%)1.2.3.4.5.6.7.8.9.10.四川省质量技术监督学校2010 ～2011 学年度第2期旅游服务与饭店管理班《英语》A 答案I: Vocabularies: ( 15%)1. single2. after you3. morning call4. credit card5. passport6. room number7. evening dress 8. service charge 9. Duty Manager10. signature 11. double 12. American Breakfast 13. dry cleaning 14. disturb 15. arrival timeII. Choose the best answer. ( 15%)1-5 C A A A D6-10 C A B B C11-15 B D B A B III. Complete the dialogue: ( 5%)1-5 A C B D E IV. Cloze: ( 15%)1-5 B A B D C6-10 B A C B A11-15 D A B C AV. Translation: ( 10%)1. Good morning, room reservation. Can I help you?2. Do you have a reservation, sir?3. Please hold the line, I’ll check the room availability.4. Sir ,is there anything I can do for you?5. I’m sorry to hear that6. Room service is available for 24 hours7. I’m always at your service8. How would you like to make the payment?9. Sir, May I clean the room now?10.I wish you enjoy your stay.四川省质量技术监督学校2010 ～2011 学年度第 2期旅游服务与饭店管理班《英语》试卷B卷Class：Name：Number：Score：一．口试( 40%)二．笔试（60%）I: Vocabularies: ( 15%)1. 前台2. 总经理3. 到达时间4. 签名5. 不便6. 单人间7. 预定8. 西服9. 商务中心10. 刀和叉11. 您先情12. 快速干洗13. 服务费14. 投诉15. 房价II: Choose the best answer: ( 15%)1、“前厅部”这一术语，在英语中被称为A. LobbyB. Front deskC. Front officeD. Reception2．.临时类预定是＿＿＿。