解决问题的方法 (NXPowerLite)

“Problems call forth our courage and our wisdom; indeed, they
create our courage and our wisdom. It is only because of problems that we grow mentally and spiritually.”
7.2 Barriers to Effective Problem Solving Failure to recognize the problem
Conceiving the problem too narrowly
Making a hasty choice Failure to consider all consequences Failure to consider the feasibility of the solution
State the problem clearly and specifically.
Step 2: What Are the Alternatives?
Step 2A: What are the boundaries of the problem situation? Step 2B: What alternatives are possible within these boundaries? Discuss the problem with other people. Brainstorm ideas. Change your location.
Who is to blame?
Students’ Perspective?
UNITAR Courses and Lecturers’ are so BORING and DIFFICULT! HOW TO PASS?
Teachers’ Perspective?
Students KNOW NOTHING! They are both LAZY and STUPID! What a perfect combination to become an employable graduate!
- M. Scott Peck
7.1 What is Problem Solving?
Problem solving forms part of thinking. Considered the most complex of all intellectual functions, problem solving has been defined as higher-order cognitive process that requires the modulation and control of more routine or fundamental skills (Goldstein & Levin, 1987). It occurs if an organism or an artificial intelligence system does not know how to proceed from a given sta is part of the larger problem process that includes problem finding and problem shaping.
Step 3: What Are the Advantages and/or Disadvantages of Each Alternative?
Step 3A: What are the advantages of each alternative? Step 3B: What are the disadvantages of each alternative? Step 3C: What additional information do I need to evaluate each alternative?
Step 3: What Are the Advantages and/or Disadvantages of Each Alternative?
Step 4: What Is the Solution? Step 5: How Well Is the Solution Working?
Accepting the Problem
Yeah! Blame it on us!
How to solve this problem?
More students are failing their courses this year compared to last year.
Teaching Teaching & Understanding Understanding
Let’s Watch a Video:
Module 7: Problem Solving
1. What is Problem Solving?
2. Barriers to Effective Problem Solving
4. Problem Solving Tools
3. Problem Solving Process
CoRT (Module 2) SWOT ANALYSIS (Module 6) SIX THINKING HATS (Next) PORTER’s 5 FORCES FORCE FIELD ANALYSIS I can study these ISHIKAWA DIAGRAM tools on my own. Click! MIND MAPPING More MyCoted + Mind Tools + Creativity Web
Module 7: Problem Solving
Zaid Ali Alsagoff zaid.alsagoff@
Should I Consider Moving?
Scenario
More students are failing their courses this year compared to last year.
Step 5: How Well Is the Solution Working?
Step 5A: What is my evaluation? Compare the results with the goals. Get other perspectives.
Step 5B: What adjustments are necessary?
1. List the benefits. – how will solving the problem benefit you? 2. Formalize your acceptance.- formal commitment to solve problem 3. Accept responsibility for your life.- we have the potential to control the direction of our lives 4. Create a “worst-case” scenario.- what are potential disastrous consequences of your actions or inactions 5. Identify what’s holding you back.- what is preventing you from solving the problem?
Step 1: What is the Problem?
Step 1A: What do I know about the situation? Step 1B: What results am I aiming for in this situation? Step 1C: How can I define the problem? View the problem from different perspectives. Identify component problems.
Step 4: What Is the Solution?
Step 4A: Which alternative(s) will I pursue? Evaluate and compare alternatives. Combine alternatives. Try out each alternative in your imagination. Step 4B: What steps can I take to act on the alternative(s) chosen?
Edward de Bono
“The six thinking hats is a method for doing one sort of thinking at a time.”
6 Thinking Hats
Process Negative Objective
Feelings
Positive
Source: /wiki/Problem_solving
but he who never asks a question remains a fool forever.” - Tom Connelly
“He who asks a question may be a fool for five minutes,
“It's not that I'm so smart, it's just that I stay with problems longer.” - Albert Einstein
7.3 Problem Solving Process
Accepting the Problem Step 1: What is the Problem? Step 2: What Are the Alternatives?