酒店商务中心各种服务中英文对照
酒店各部中英文对译及简写
精品文档你我共享酒店各部中英文对译及简写中文英文简写中文英文简写总经理室Executive Office G.M. 财务部Financial Dept副总经理Deputy G.M/Vice G.M. D.G.M. 财务总监Financial Controller助总经理Assistant General Manager A.G.M. 会计部Accounting Office A/C 办公室主任Director Of executive Office 统计Statistical值班经理Duty Manager 采购员Purchasing Dept行政车队Executive Motorcade 总出纳Chief cashier车务部Administrative Transportation 收银部Cost Accounting影印室Photo Copy Room 成本会计Store Room电脑室 E.D.P Room 仓库Cost Control Dept人事培训部Personnel &Training Dept P&T 成控部Cost Control Dept规章和程序Policy &Procedure P&T 听涛阁收银Nautilus Cashier培训室Training Room 筹备组Project Office公关部Public Relations Dept P.R 授权号码Approval Cod市场部Sales &Marketing Dept S&M 授权Authorization美术部Art Dept 信用卡Credit Card C.C 房务部Rooms Division 饮食部Food &Beverage F&B 大堂当值Assistant Manager A.M 西厨Western Kitchen总台Front Office F/O 中厨Chinese Kitchen接待处Reception Room 西餐Western Restaurant总机Operator 中餐Chinese Restaurant订房部Reservation 管事Stewarding咨询部Information 酒吧Bar礼宾部Conceriage 碧海楼中餐Sea View House商务中心Business Center 欧陆咖啡室European Coffee Shop管家部Housekeeping HKP 拿破仑扒房Napoleon Gill Room楼层服务员Room Attendant R.A 听涛阁Banquet Hall/Nautilus杂务Public Auea(Attendant) P.A VIP卡拉OK VIP Karaok Room娱乐室Recreation Room 结婚晚宴Wedding Dinner Party网球场Tennis Court 宴会厅Banquet Hall/Room美容室Beauty Salon 餐饮区Outlet健身室Health Club 西饼房Cake Room泳池Swimming Pool 夜总会Night club电子游戏机Video Game 会议室Conference Room桌球Snooker/Billiards 宵夜Late Night Snack保龄球馆Blowing Center 股票公司Stock Company跳舞机Dancing Partner 商场Shopping CenterAAAAAA精品文档你我共享医疗按摩Clinic & Massage 工程部Engineering脚底按摩Foot & Massage 中央空调Air condition A.C 按摩桑拿Sauna/Massage 自动手扶电梯Elevator健身房Health Club/GYM 天文台Observatory洗衣部Laundry Dept 电压V oltage中文英文简写中文英文简写布草房 Linens 变压器Transformer保安部Security Dept 特快电梯 Express Life总务部Life Service Dept 公共电话Public Telephone工会团委Labor Union &League Committee 内线电话House Phone伟柏招待所Weipa Guest House 指示牌Signage宿舍Dormitory 绵绣中华Splendid China幼儿园Kinder Garden 世界之窗Window Of World穿梭巴士Hotel Shuttle Bus 民俗村China Folk Culture VillagesAAAAAA精品文档你我共享常用物品名称（1）餐厅物品英文中文英文中文menu 菜单decoct 煎napkin 餐巾deep-fry 炸desk 桌子roast/toast 烤chair 椅子team 蒸sofa 沙发braise 焖desk cloths 桌布boil 煮沸paper 纸巾barbecue 烧烤餐relish tray 味碟smoke 烟熏mustard 芥末spiced 卤水的pepper 胡椒braise in Soya sauce 红烧soy sauce 酱油baked 烘烤vinegar 醋grill 扒烧chili sauce 辣椒酱hot 热oyster sauce 蚝油warm 温的rag 抹布cold 冷的knife 餐刀iced 冰的fork 餐叉bitter 苦的sugar 糖sour 酸的plate 盘子sweet 甜的glass 水杯salty 咸的bowl 碗crisp 松脆的clip 夹子soft 软的dishware 碟子smooth 软滑的chopsticks 筷子hard 硬的toothpick 牙签lean 瘦的AAAAAA精品文档你我共享chopsticks holder 筷托fat 肥的cup 茶杯raw 生的tray 托盘fresh 新鲜的spoon 勺fragrant 香的spoon holder 勺托tender 嫩的tea 茶tasteless 无味的jasmine 茉莉花lightly 味淡的chrysanthemum 菊花light/weak 清淡的green tea 绿茶rich 油腻的English tea 英国茶medium 适中的Vanilla 香草overdone 过老的Coriander 香菜underdone 未熟的Flower 花rare 半熟的Cuisine 烹任well-done 全熟的Sauté/fry 炒(2)厨房物品英文中文英文中文oil 油vegetable melon 冬瓜salt 盐bitter squash 苦瓜jam 酱bird’s nest 燕窝sausage 香肠bird’s nest 雀巢fish 鱼pig’s knuckle 猪脚duck 鸭fillet 牛柳chicken 鳮goose 鹅egg 蛋turkey 火鳮meat 肉pigeon 鸽子pork 猪肉tongue 舌头beef 牛肉ox 牛mutton 羊肉head 头rice 米饭sinew 筋rib/chop 排骨bladder 气囊noodle 面条bean thread 粉丝soup 汤suckling pig 乳猪vegetable 蔬菜tail 尾stare rib 排骨肉bone 骨头liver 肝pith 骨髓claw 瓜子veal 小牛肉kidney 腰子beef 牛肉salty fish 咸鱼breast 胸肉AAAAAA精品文档你我共享celery 芹菜snake 蛇onion 洋葱frog 青蛙、田鳮curry 咖喱sirloin 牛的上腰部肉carrot 胡罗卜lamb chop 羊扒ginger 姜seafood 海鲜green onion 葱carp 鲤鱼garlic 蒜turtle 甲鱼ginseng 人参shrimp 小虾cabbage 椰菜lobster 龙虾kale 芥兰prawn 大虾broccoli 西兰花grass carp 皖鱼water spinach 通心菜cuttlefish 墨鱼lettuce 生菜squid 鱿鱼green pepper 青椒escargot 田螺cauliDower 椰菜花snail 蜗牛cucumber 黄瓜abalone 鲍鱼celery 西芹oyster 生蚝laver 紫菜crab 蟹mushroom 蘑菇garoupa 石斑bean curd 豆腐eel 鳝鱼英文中文英文中文mussel 青口marmalade 桔子酱scallop 带子olive 橄榄sole 龙俐syrup 糖浆shark’s fin 鱼翅jam 酱water goby 生鱼pizza 比萨饼snapper 笛鲷鱼pasta 面食oyster 蚝steak 牛扒pomfret 鲳鱼spaghetti 意大利粉mandarin fish 桂全hot bog 热狗sea blubber 海哲sandwich 三文治cod 雪鱼hamburger 汉堡octopus 章鱼salad 沙律perch 鲈鱼omelet 奄列dumpling 饺子、汤圆tomato 西红柿preserved egg 皮蛋peanut 花生bacon 烟肉pine nut 松子cornmeal 麦片cashew 腰果cream 奶油corn 栗米AAAAAA精品文档你我共享hot/cold milk 热/冻牛奶pudding 布丁milkshake 奶昔spring rolls 春卷chocolate 巧克力congee 粥espresso 意大利浓咖啡butter 牛油Irish coffee 爱乐兰咖啡yoghurt 酸奶decaffeinated coffee 无咖啡因咖啡bread 面包cappuccino 意大利咖啡basket 面包蓝Spanish coffee 西班牙咖啡toast 烤面包片Salad 沙拉am 火腿Cheese 干酷Honey 蜂蜜Turtle 甲鱼（3）酒吧物品英文中文英文中文bar 酒吧wine 葡萄酒counter 吧台orange 橙汁bar chair 酒吧椅whisky 威士忌bottle opener 开瓶刀gin 金酒ice tongs 冰夹rum 朗姆酒bucket 冰桶vodka 伏特加ice scoop 冰勺coke 可乐cocktail shaker 调酒器seven-up 七喜pouring measure 量酒器soda water 梳打水coaster 杯垫tonic water 汤力水paper cup 纸杯distilled/mineral water 蒸馏水/矿泉水straw 吸管pineapple 波萝beer 啤酒lemon 柠檬beer mug 啤酒杯taro 香芋champagne 香槟杯grape 葡萄hobble 高脚杯grapefruit 西柚Mou Tai 茅台ice cream 冰淇淋Rice wine 黄酒sprite 雪碧San Miguel 生力banana 香蕉Carisberg 加士伯dragon eye 龙眼Heineken 喜力strawberry 草莓Drought beer 生啤mango 芒果dates 椰枣match 火柴lychee 荔枝ashtray 灰盅coconut 椰子blender 搅拌器AAAAAA精品文档你我共享olive 橄榄corkscrew 开塞钻cigarettes 香烟（4）管家部物品sheet 床单curtain 窗帘blanket 毛毯thermos 暖水壶toothpaste 牙膏telephone 电话comb 梳子soap 香皂needle 针razor 剃胡刀iron 熨斗quilt 被子TV set 电视机towel 毛巾Tub 浴缸shampoo 洗发膏toilet bowl 坐厕dryer 风筒pillow 枕头slipper 拖鞋lamp 台灯teapot 茶壶toothbrush 牙刷air condition 空调shower cap 浴帽wash basin 洗手盆出师表两汉：诸葛亮先帝创业未半而中道崩殂，今天下三分，益州疲弊，此诚危急存亡之秋也。
洒店服务英语大全
洒店服务英语大全
Apologizing 道歉
• I apologize for being late. • 我来晚了, 我很抱歉.
洒店服务英语大全
Apologizing 道歉
• I apologize for the delay. • 给您迟了, 我很抱歉.
• 外币兑换处在大堂, 女士/先生. 我来给您 带路.
洒店服务英语大全
Showing the Way 给客人指路
• Please go straight along the corridor, your friend is waiting for you there.
• 请您一直向前走, 您的朋友在那边等您.
• 大宴会厅在二层, 是一个婚礼聚会的好地 方.
洒店服务英语大全
Hotel Service Information 介绍酒店服务
• The function room is to the right. You may have conferences or meetings there.
• 多功能厅在那边. 您可以在那里开会.
• Good Morning, Sir/Ma’am
• 早上好，先生/女士
洒店服务英语大全
Greetings 问候
• For the return guest, we say: 对于那些回 头客/熟客：
• Good Morning, Mr./Mrs. … • 早上好，…… 先生/女士
• (称呼他们的名字)
洒店服务英语大全
Apologizing 道歉
• I am sorry. I am late. • 我很抱歉, 我迟到了.
酒店术语中英文对照
酒店术语Hotel Terms酒水仓Beverage Store 食品仓Food Store日用品仓General Store 前厅部Front Office Department 管家部Housekeeping 洗衣房Laundry RoomDepartment布草房Linen Room 餐饮部Food & BeverageDepartment市场及销售部Marketing & Sales 大堂吧Lobby BarDepartment送餐部Room Service 宴会中心Banquet Center会议厅Conference Hall 管事部Steward Department娱乐部Entertainment 夜总会Night ClubDepartment桑拿Sauna 健身中心Health Center美容美发中心Beauty & Barber Center 保龄球室Bowling Ball工程部Engineering Department 保安部Security Department员工食堂Staff Canteen 医务室Clinic Room图书馆Library 宴会厅Ballroom宴会厅下客处Banquet Dropoff 宴会厨房Banquet Kitchen商务中心Business Center 酒店入口Hotel Entry水疗馆SPA 水疗套房SPA Suites接待处Reception 行政楼层Executive Floor询问处Information Desk 订房处Reservation Office总机房Operator / Telephone 礼宾部ConciergeRoom车队Transportation 大堂Lobby财务处Cashier 后勤办公室Back Office员工通道Staff Entrance 前台办公室Front Office贵重物品室Safety Deposit 行李房Luggage Room消防监控中心FCC & CCTV 倒班宿舍Shift Dormitory打卡室Time Keeper 收货部办公室Receiving Office粗加工间Butchery 食品检验室Hygiene Lab员工娱乐室Staff Recreation Room 污衣房Soiled Linen商务扩展Business Development 会务部Conference andBanqueting饼房Bakery 花房Flower Preparation垃圾房Garbage Room 干库房Dry Goods Store高、低温冷库Refrigerators & Freezers 管事部仓库Stewarding Store手推车清洗Trolley Wash 消毒间Sanitizing Room瓶箱储存Bottle Bins Storage 面包房Pastry Bakery变配电室Transformer 冷冻机房Refrigeration Room锅炉房Boiler Room 热交换站Heat Exchange生活水泵房Living Water Pump 消防水泵房Fire Water Pump工程部办公室Engineering Office 机电设备房Mechanical & ElectricalArea酒店后勤区域Total BOH Area 车位Parking总计地上车位Surface Parking 地下车位Underground Parking消防控制室Fire Control Room 标准间Standard Room大床间Double Room 小酒吧Mini Bar音乐吧Music Bar 美容中心Beauty Salon收银处Cashier ”s 中餐厅Chinese restaurant咖啡厅Coffee shop 客房部Housekeeping Department 洗衣部Laundry 订房部Reservation人力资源部Human Resources 培训部Training DepartmentDepartment西餐厅Western restaurant 行政办公室Executive Office会议室Conference room 前台收银F/O cashier贵宾VIP 票务处Ticket counter餐饮预订台F&B reservation desk 健康中心Fitness center室内泳池Indoor swimming pool 桌球室Snooker room美容美发中心The stylist/beauty salon 总机话务员Operator餐饮部办公室F&B office 牌艺室Card room财务部Financial Department 市场营销部Sales Department等候名单Waiting list 平均房价Average room rate请勿打扰Do Not Disturb 包价服务Package订房不到No-show 留言Message取消Cancellation 无预订散客Walk-in叫醒服务Morning call 投诉Complain超额预订Overbooking 维修房OOO=Out of Order失物招领Lost and found 房间状态Room status登记入住Check in 结帐离店Check out预订Reservation 套房Suite国内直拨DDD=Domestic Direct 国际直拨IDD=International Direct Dial Dial市话LDD=Local Direct Dial 洗衣服务Laundry service菜单Menu 公共区域PA=Public Area音控员DJ=Disk Jockey 大堂副理AM=Assistant Manager总经理General Manager 副总经理Deputy General Manager 外方总经理Expatriate General 财务总监Finance ControllerManager销售总监Director of Sales 市场总监Director of Marketing客务总监Director of Rooms Division 行政总厨Executive Chef部门经理Department manager 经理助理Assistant manager主管Supervisor 领班Captain。
酒店服务指南中英文版1DOC
服务指南THE SERVICE GUIDE目录总经理致辞大堂服务LOBBY SERVICES1．大堂经理Assistant Manager2．问讯∕留言Informatio n ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账Cashier5．信用卡Credit Card6．退房时间Check-out Time7．客房门卡Room Card8．行李服务Luggage Service9．大堂保险箱Lobby Safe box10．商务中心Business Center11．残疾人士设施Handicapped Facilities12．着装Dressing13．停车Parking客房服务GUEST ROOM SERVICES1．客房中心Housekeeping Center2．房间清洁服务Room Cleaning3．房间夜床服务Turn-down Service4．洗衣服务Laundry Service5．小酒吧Mini-Bar6．房间加床服务Extra Bed7．送餐服务Room Service8．擦鞋服务Shoes-shine Service9．叫醒服务Wake-up Call10．电话Telephone11．电吹风Hair Dryer12．电熨斗/烫衣板Iron / Iron Board13．房间保密/电话免打扰Keep the Room Number Secret/Avoid Being Disturbed 14．失物招领Lost And Found15．电视节目TV Channel16．网上漫游Internet Service17．空气调节Air Conditioner18．电源总开关Energy Saver19．电源说明Power Supply20．紧急情况Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订Banquet Reservation2．中餐厅Chinese Restaurant3．送餐服务Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施comply with the measures2．宾客注意事项Guest’s Notices3．安保Safeguard4．火警Fire Prevention5．火警须知Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话Room to Room Calls2．拨打外线电话Outside Calls3．国内直拨电话DDD Calls4．国内、国际直拨须知IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。
酒店服务指南(中英文版) (1)
服务指南THE SERVICE GUIDE目录总经理致辞大堂服务 LOBBY SERVICES1．大堂经理 Assistant Manager2．问讯∕留言Information ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账 Cashier5．信用卡 Credit Card6．退房时间 Check-out Time7．客房门卡 Room Card8．行服务 Luggage Service9．大堂保险箱 Lobby Safe box10．商务中心 Business Center11．残疾人士设施 Handicapped Facilities 12．着装 Dressing13．停车 Parking客房服务GUEST ROOM SERVICES1．客房中心 Housekeeping Center2．房间清洁服务 Room Cleaning3．房间夜床服务 Turn-down Service4．洗衣服务 Laundry Service5．小酒吧 Mini-Bar6．房间加床服务 Extra Bed7．送餐服务 Room Service8．擦鞋服务 Shoes-shine Service9．叫醒服务 Wake-up Call 10． Telephone11．电吹风 Hair Dryer12．电熨斗/烫衣板 Iron / Iron Board13．房间/免打扰Keep the Room Number Secret/Avoid Being Disturbed14．失物招领 Lost And Found15．电视节目 TV Channel16．网上漫游 Internet Service17．空气调节 Air Conditioner18．电源总开关 Energy Saver19．电源说明 Power Supply20．紧急情况 Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订 Banquet Reservation 2．中餐厅 Chinese Restaurant 3．送餐服务 Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务 RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施 comply with the measures2．宾客注意事项Guest’s Notices3．安保 Safeguard4．火警 Fire Prevention5．火警须知 Fire alarm notice指南TELEPHONE DIRECTORY1．拨打客房 Room to Room Calls2．拨打外线 Outside Calls3．国直拨 DDD Calls4．国、国际直拨须知 IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。
餐饮酒店宾馆服务行业英语大全(中英文对照表)
住宿篇1前台：company 陪伴，同伴single room 单人房double room 双人房intend 想要，打算party （参加共同活动的）一批，一组，一组人date 日期，日子kind 种，类bath 浴室shower 淋浴suite （一套）房间deluxe 豪华的presidential 总统的，总统职务的available 可用的，合用的，可得到的，可到达的fully 完全地，彻底地name 名字，姓，姓名，名称address 地址the phone number 电话号码be able to 能，会guarantee 保证，担保，包，管occupancy 占有，占用peak 最高的，高峰的arrival 到来，到达departure 启程，离开，出发book 预定，定hotel 旅馆offer 提出，提供discount 折扣vacancy 空，空房间solid 全部地be full up 全满include 包括，包含major 较大范围的，主要的international 国际的，世界的provide with 提供mini-bar 小冰柜sort 种类，类别price 价格，价钱dollar 美元service 服务，服侍of course 当然rate 价格，费用tax extra 另加税金look forward to 期待，希望receive 接待，接见，欢迎guest 旅客，宿客welcome to 欢迎到来bellboy 行李员，旅客服务员madam 夫人，女士，太太trip 旅行，旅程take care of管理，照看baggage 行李，carry 运送，手提suitcase 手提箱，衣箱show 带领，指引，给看lead 带领，引领，领路give sb.a hand帮...的忙allow 允许，准许wish 愿，希望pleasant 令人愉快的，舒适的enjoy 享受a good time 快乐时光pleasure 快乐，愉快，高兴not at all 不用谢，没关系mention 提及，提到registration登记，注册at one's service 为...服务behind 在后面，在...背后remember 记住，记得return 送还，还归firmly 稳固地go to bed 上床睡觉check 检查，核对list 名单，一览表fill to 填写form 表格have a look 看一看passport 护照mind 介意，反对fill out 填写prepare 准备，预备key card 出入证seat 座位file 档案identification身分的证明straight 马上，立刻separately 单独地opposite 在...的对面gift 礼品，礼物elevator [美]电梯directly 直接地straight 笔直的traffic 交通distance 直接地intersection 交叉点，十字路口suggest 建议，提出（意见，计划）等popular 受欢迎的，大众（或某种人）喜爱的tourist 旅行者，游览者，观光者famous 著名的，出名的tourist attraction 旅游胜地history 历史direction 方向，方位well-known 出名的，众所周知的scene 景色，景象attractive 有吸引人的，引起兴趣的interest 兴趣dynasty 王朝，朝代classical 古典的architecture建筑风格exquisite 精致的，精巧的artistic value 艺术价值chance 机会feast one's eyes让某人一包眼福typical 典型的，代表性的pearl 珍珠The Jade Buddha Temple 玉佛寺what's more 另外construction建造，构造，结构magnificent 壮丽的，宏伟的enjoy 欣赏，喜爱stamp 邮票stick 粘贴，张贴envelope 信封，封套sticker 背后有粘胶的标签ticket 票airline 航空公司wonder 想知道consider 考虑，细想in advance 预先economy 经济time-table 时刻表flight 班机airport 机场国外生活必备英文词汇全搜索－住宿篇2rear stalls 戏院正方后座in order 妥当，就绪suppose 猜想，料想，想象matinee 日戏dress circle戏院的二楼厅cancel 取消except 除...之外performance 演出acrobatic 杂技的prefer 更喜欢exchange 兑换，（货币）交换bill 钞票，纸币currency 货币according to根据...所说，按照equivalent 相等的，相当的note 纸币sign 签名，署名exchange memo 兑换水单counter 柜台prohibit 禁止，阻止government 政府information 信息bottom line 底线endorse 在（支票等）背面签名，背书signature 签名，署名top line 头一行receipt 收据，收条amount 数额certificate 单据purchase 买，购买，购置，所购物countersign 副署，连署in duplicate（正副）一式两份policy 政策，方针understand 懂，理解awfully 非常，很describe 描绘，叙述，形容apologize 道歉trouble 麻烦，烦恼manager 经理solve 解决carelessness粗心，疏忽，粗枝大叶advise to 劝...inconvenience 不方便toilet 洗室sincerely 真诚地，诚恳地，真挚地previous 先的，前的occupant 占有人，占用者，居住者access 进入responsible 有责任的，（应）责任的necklace 项圈，项链safety box 保险柜arrange 安排in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员in touch with 联系，接触as soon as 一...就...try one's best 努力，尽力possible 可能的regulation 规则，规章，法规noise 噪音，嘈杂声several 几个，数个misunderstand 误会，误解explain 解释，说明relax 放松calm 使平静，使镇定in charge 主管housemaid 客房服务员release 再出租measure 措施，方法1understaffed人员太少的，人员不足的accommodation cost 宿费cashier 出纳check in 入住登记check out 办理退房手续deluxe suite豪华套间dining hall 餐厅double room 双人间foreign exchange counter 外币兑换处hotel directory 旅馆指南hotel lobby 饭店大堂hotel rates 房价information desk 总台porter 行李员reservation desk 预定处room charge sheet 房价表room with bath 带有浴室的客房room with good ventilation 通风良好的客房single room 单人间suite 套间telephone operator 总机接线员国外生活必备英文词汇全搜索－饮食篇1餐具：coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea -pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit plate 水果盘toothpick 牙签中餐：bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp, seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 考乳猪pig's knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice , porridge 粥—noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干西餐与日本料理：menu 菜单French cuisine 法国菜today's special 今日特餐chef's special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickled vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boiled egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油冷饮：beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola (coke) 可口可乐tea leaves 茶叶black tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳; 炼奶cocoa 可可coffee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代; 新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管国外生活必备英文词汇全搜索－饮食篇2水果：pineapple 凤梨watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑tangerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉熟菜与调味品：string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽bean sprout 豆芽kale 甘蓝菜cabbage 包心菜; 大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarragon 蒿菜beetroot, beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄2ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato, spud 马铃薯lotus root 莲藕agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion, leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥茉salt 盐sugar 糖monosodium glutamate , gourmet powder 味精vinegar 醋sweet 甜sour 酸bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon 肉挂curry 咖喱maltose 麦芽糖糖与蜜饯：jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalade 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 糖炒栗子国外生活必备英文词汇全搜索－饮食篇3牛排与酒：breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appetizer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排T-bone steak 丁骨牛排filet steak 菲力牛排sirloin steak 沙朗牛排club steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟其他小吃：meat 肉beef 牛肉pork 猪肉chicken 鸡肉mutton 羊肉bread 面包steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉noodles 面条instinct noodles 速食面vegetable 蔬菜crust 面包皮sandwich 三明治toast 土司hamburger 汉堡cake 蛋糕spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cereal 麦片粥steamed dumpling 蒸饺ravioli 馄饨饭店交流用语之欢迎、问候用语1、Good morning(afternoon, evening),sir(madam)早上（下午、晚上）好，先生（夫人）。
酒店服务指南(中英文版) (1)
服务指南THE SERVICE GUIDE目录总经理致辞大堂服务LOBBY SERVICES1．大堂经理Assistant Manager2．问讯∕留言Informatio n ∕ Message3．预订∕接待Reservation ∕ Reception4．收银∕结账Cashier5．信用卡Credit Card6．退房时间Check-out Time7．客房门卡Room Card8．行李服务Luggage Service9．大堂保险箱Lobby Safe box10．商务中心Business Center11．残疾人士设施Handicapped Facilities12．着装Dressing13．停车Parking客房服务GUEST ROOM SERVICES1．客房中心Housekeeping Center2．房间清洁服务Room Cleaning3．房间夜床服务Turn-down Service4．洗衣服务Laundry Service5．小酒吧Mini-Bar6．房间加床服务Extra Bed7．送餐服务Room Service8．擦鞋服务Shoes-shine Service9．叫醒服务Wake-up Call10．电话Telephone11．电吹风Hair Dryer12．电熨斗/烫衣板Iron / Iron Board13．房间保密/电话免打扰Keep the Room Number Secret/Avoid Being Disturbed 14．失物招领Lost And Found15．电视节目TV Channel16．网上漫游Internet Service17．空气调节Air Conditioner18．电源总开关Energy Saver19．电源说明Power Supply20．紧急情况Emergency餐饮服务FOOD & BEVERAGE SERVICES1．宴会预订Banquet Reservation2．中餐厅Chinese Restaurant3．送餐服务Room Service娱乐服务ENTERTAINMENT SERVICE1. 商务区Business district (CBD)2．量贩区ktv Volume area ktv康乐服务RECREATION SERVICE康乐中心The recreation center安全指南SAFETY DIRECTORY1．遵守措施comply with the measures2．宾客注意事项Guest’s Notices3．安保Safeguard4．火警Fire Prevention5．火警须知Fire alarm notice电话指南TELEPHONE DIRECTORY1．拨打客房电话Room to Room Calls2．拨打外线电话Outside Calls3．国内直拨电话DDD Calls4．国内、国际直拨须知IDD&DDD Service Guide客房物品有偿价格表GEST ROOM ITEMS PAID A PRICE LIST尊敬的宾客：欢迎阁下光临湛江富丽华大酒店！我们本着“安全至上、客人第一”的服务宗旨，谒尽全力，热诚为阁下提供最周到的服务，令您真正感到宾至如归。
酒店标识的中英文对照
常用酒店部门标识中英文对照1．Executive Office行政办公室2．Human Resources Dept.人力资源部3．Front Office前厅部4．Housekeeping Dept.管家部5．Food & Beverage Dept.餐饮部6．Recreational Dept.康乐部7．Financial Dept.财务部8．Sales Dept.市场营销部9．Security Dept.保安部10．Engineering Dept.工程部11．Waiting list等候名单12．Average room rate平均房价13．DND=Do Not Disturb请勿打扰14．VIP=Very Important Person贵宾15．Package包价服务16．No-show订房不到17．Message留言18．Cancellation取消19．Walk-in无预订散客20．Morning call叫醒服务21．Complain投诉22．Over booking超额预订23．OOO=Out of Order维修房24．Lost and found 失物招领25．Room status 房间状态26．Check in 登记入住27．Check out 结帐离店28．Reservation预订29．Reception接待30．Operator总机话务员31．Business centre商务中心32．DDD=Domestic Direct Dial国内直拨33．IDD=International Direct Dial国际直拨34．LDD=Local Direct Dial市话35．Suite套房36．Standard room标准间37．Double room大床间38．Mini-bar小酒吧39．Laundry service洗衣服务40．Room service送餐服务41．Menu菜单42．PA=Public Area公共区域43．DJ=Disk Jockey音控员44．Tips=To Insure Prompt Service小费45．AM=Assistant Manager大堂副理总经理general manager外方总经理Expatriate General Manager副总经理deputy general manager财务总监Finance Controller销售总监Director of Sales市场总监Director of Marketing客务总监Director of Rooms Divsion行政总厨Executive Chef部门经理department manager;division manager;section manager 经理助理assistant manager主管supervisor领班captain。
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商务中心各种服务中英文对照
Business Center Tariff
商务中心价目表
秘书服务SECRETARY SERVICE
英文打字￥40.00/页English Typing ￥40.00/Page 中文/表格打字￥40.00/页Chinese/Tabulation Typing ￥40.00/Page 黑白打印输出￥10.00/页Black &White Printing ￥10.00/Page 彩色打印输出￥15.00/页Color Printing ￥15.00/Page 彩色图标￥20.00/页Coloured With Graphics ￥20.00/Page 扫描机￥50.00/页Scanner ￥50.00/Page 复印服务PHOTOCOPYING SERVICE
A4黑白复印￥2.00/页A4 Black Copy ￥2.00/Page A3黑白复印￥3.00/页A3 Black Copy ￥3.00/Page A4彩色复印￥10.00/页A4 Color Copy ￥10.00Page A3彩色复印￥15.00/页A3 Color Copy ￥15.00Page 销售A4纸￥0.50/页Paper Only(A4) ￥0.50/Page 销售A3纸￥1.00/页Paper Only(A3) ￥1.00/Page
胶片影印￥10.00页(提供投影
胶片)
Transparency (Material Provided) ￥10.00/Page
自备胶片￥5.00/页Guest's Transparency ￥5.00/Page 传真服务FACSIMILE SERVICE
市内传真￥7.00/页Outgoing Fax (Local) ￥7.00/Page 国内传真￥10.00/页Outgoing Fax (Dometic) ￥10.00/Page 港/澳/台传真￥15.00/页Outgoing Fax (HK/Macau/Taiwan) ￥15.00/Page 国际传真￥25.00/页Outgoing Fax (International) ￥25.00/Page
接收传真非住店客人￥8.00/页Incoming Fax Non-House Guest ￥8.00/Page
电话服务TELEPHONE SERVICE
市内电话电话费+15%服务费Local Call Tel Charge+15% Surcharge 国际及国内长途电话费+15%服务费DDD/IDD Call Tel Charge+15% Surcharge 港/澳/台长途电话费+15%服务费Hongkong/Macau/Taiwan Tel Charge+15% Surcharge IP电话电话费+15%服务费IP Call Tel Charge+15% Surcharge 出租服务RENTAL SERVICE
笔记本电脑￥200.00/小时
￥1500.00/天(8小
时)
Lap Top
￥200.00/Hour
￥1500.00/Day(8 Hours)
电脑出租￥30.00/30分钟/次Computer Rental ￥30.00/30 Minutes/Time ￥50.00/小时/次￥50.00/Hour/Time
镭射投影仪￥350.00/小时LCD ￥350.00/Hour
投影仪￥70.00/小时Overhead Projector ￥70.00/Hour
电动打字机￥40.00/小时Portable Electric Typewriter ￥40.00/Hour
DVD机￥100.00/天(8小时) D VD ￥100.00/Day (8Hours)
1号会议室￥300.00/小时
￥1000.00/半天(4小
时)
Meeting Room 1
￥300.00/Hour ￥1000.00/Half
Day(4Hours)
手机租用￥200.00/天(8小时) Mobilephone ￥200.00/Day (8Hours) 活页板￥50.00/小时Flip Chart ￥50.00/Hour
白板纸￥10.00/页Flip Paper ￥10.00/Page
网络服务INTERNET SERVICE
宽带上网￥30.00/30分钟/次Broadband Internet ￥30.00/30 Minutes/Time ￥50.00/小时/次￥50.00/Hour/Time
快件服务COURIER SERVICE
快件服务邮寄费用+15%服务费Courier Service Cost +15% Surcharge
包装费+15%服务费Parcel Package Service Cost+15% Surcharge
装订服务BINDING CHARGE
装订费￥30.00/册(50页以内) Binding Charge ￥30.00/Book (Within 50 Pages)
￥60.00/册(50-100页) ￥60.00/Book (50-100 Pages) 缩封服务LAMINATING SERVICE
B5/B4/A4塑封￥10.00/页B5/B4/A4 Laminating ￥10.00/Page
A3塑封￥20.00/页A3 Laminating ￥20.00/Page
翻译服务TRANSLATION SERVICE
口译费口译费+20%服务费Interpreting Cost +20% Surcharge
笔译费笔译费+20%服务费Translation Cost +20% Surcharge。