商务英语系列讲座(入门篇)
《商务英语口语(基础篇)》课件 商务英语口语 第一章
Focus
Evaluation Culture
14
Project One Career
Part Ⅲ Language Expanding
（1）Can you tell me what your full name is, please?
能把你的全名告诉我吗？
（2）How do you spell your full name?
你个性上最大的特点是什么？
15
Project One Career
Part Ⅲ Language Expanding
（7）Helpfulness and caring.
乐于助人和关心他人。
（8）Adaptability and sense of humor.
适应能力和幽默感。
（9）What personality traits do you admire?
你的全名怎么拼写？
（3）I was born on June 22, 1980.
我生于1980年6月22日。
（4）You look very young. How old are you?
你看上去很年轻，你多大了？
（5）I am just over twenty-two.
我刚过22岁。
（6）What is your strongest trait(s)?
1 English into Chinese
Practice 1 Interpretation
（1）Are you willing to work for extra hours? 你愿意加班吗?
（2）I think I’m qualified for the job if I can be given the chance. 如果能给我这个机会，我相信我能胜任这份工作。
商务英语基础ppt课件
Contents
• Unit 1 Introduce Yourself • Unit 2 Using the Telephone • Unit 3 Making Appointments • Unit 4 Receiving Visitors • Unit 5 Describing Your Company’s Products • Unit 6 Making Travel Arrangements • Unit 7 Staying at a Hotel • Unit 8 Showing Visitors Around the Company • Unit 9 Explaining How Something Works • Unit 10 Rescheduling Plans and
Welcome to
Starting Business English
1
BEC商务英语考试
•Business English Certificate（BEC） 剑桥商务英语证书是剑桥系列考试中 专为学习者提供的国际商务英语资格 证书考试，考察真实工作环境中英语 交流能力，被欧洲乃至全球众多教育 机构、企业认可，将其作为入学考试 或招聘录用的英语语言水平要求。
21
Notes:
• 1. It is not common to use titles (Mr., Mrs., Dr., etc.) when referring to yourself. However, it is polite to use titles with others in formal situations, unless they give you permission to do otherwise. Examples:
BBC步入商界(商务英语初阶),带翻译
步入商界Lesson 1 Introducing Yourself (第一课自我介绍)GIVING NAME AND JOB TITLE 说明姓名与职务GREETING PEOPLE 问候他人TALKING ABOUT YOUR COMPANY 谈论公司情况In this unit...Bibury Systems is a British company. It manufactures electronic toys.Edward Green starts a new job at Bibury System.Jenny Ross shows Edward Green the company offices. Edward sees a new product:"Big Boss". GERALDINE: Good morning. Bibury Systems. Can I help you?杰拉尔丁：早上好，Bibury系统公司。
可以为你效劳吗？JENNY ROSS: Good morning, Geraldine.詹妮?罗斯：早上好，杰拉尔丁。
GERALDINE: Good morning, Jenny. Your newspapers and the post.杰拉尔丁：早上好，詹妮。
这是你的报纸和信件。
JENNY ROSS: Thank you.詹妮?罗斯：谢谢。
CLIVE HARRIS: Good morning, Jenny. Good weekend?克莱夫?哈里斯：早上好，詹妮。
周末过的好么？JENNY ROSS: Excellent, thank you.詹妮?罗斯：非常好，谢谢。
CLIVE HARRIS: It is cold this morning.克莱夫?哈里斯：今天上午真冷。
JENNY ROSS: Yes. Very cold.詹妮?罗斯：是的。
商务英语实践教学指导(3篇)
第1篇一、引言随着全球化进程的加速，商务英语已成为国际交流与合作的必备工具。
在我国，商务英语教育也日益受到重视。
然而，传统的课堂教学模式往往注重理论知识的传授，而忽视实际应用能力的培养。
为了提高学生的商务英语实践能力，本文将从以下几个方面对商务英语实践教学进行指导。
二、实践教学目标1. 培养学生具备扎实的商务英语基础知识和实际应用能力；2. 增强学生的跨文化交际意识，提高其在国际商务环境中的沟通能力；3. 培养学生具备一定的商务英语写作和翻译能力；4. 提高学生的团队协作能力和创新思维。
三、实践教学内容1. 商务英语口语实践（1）模拟商务场景：通过模拟商务会议、谈判、电话沟通等场景，让学生在实际语境中运用商务英语进行交流。
（2）角色扮演：将学生分为不同角色，如客户、供应商、谈判代表等，进行角色扮演，提高学生的商务英语口语表达能力。
（3）辩论赛：组织学生围绕某一商务话题进行辩论，锻炼学生的逻辑思维和表达技巧。
2. 商务英语写作实践（1）商务信函写作：指导学生撰写商务信函，包括询价、报价、投诉、回复等常见信函。
（2）商务报告撰写：指导学生撰写商务报告，包括市场分析、项目评估、财务报表等。
（3）商务邮件撰写：教授学生如何撰写商务邮件，包括邮件格式、语言表达、回复技巧等。
3. 商务英语翻译实践（1）英汉互译：指导学生进行英汉互译练习，提高学生的翻译能力。
（2）同声传译：组织学生进行同声传译训练，提高学生的听力、口语和反应能力。
（3）交替传译：模拟商务场合，让学生进行交替传译练习，提高学生的跨文化交际能力。
4. 商务英语听力实践（1）听力材料选择：挑选具有代表性的商务英语听力材料，如新闻报道、商务讲座、访谈等。
（2）听力技巧训练：教授学生听力技巧，如关键词捕捉、句子理解、主旨把握等。
（3）听力竞赛：组织学生参加听力竞赛，提高学生的听力水平和竞赛能力。
四、实践教学方法1. 案例分析法：通过分析实际商务案例，让学生了解商务英语在实际应用中的特点。
新编剑桥商务英语(初级)全套精品课件
BUSINESS SKILLS 1.2 Personal and professional details
2.2 Making arrangements 3.2 Company performance 4.2 Business communications 5.2 Achievements and plans
2 Our university department needs some IT training. Can you help? ( No )
3 I want to give a speech at my brother’s wedding. ( Yes )
4 I’d like some help with writing a novel. ( No )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
Technique n. 技巧 cross-cultural adj. 跨文化的 presentation n. 口头报告；陈述；叙述 public speaking 演说，演讲 consultant n. 顾问
5 Our company would like some information on teambuilding weekends. ( Yes )
Module 1 第一单元 1.1 Business Topic World of work
商务话题篇 工作领域
professional adj. 专业的，职业的
6.2 Travel arrangement 7.2 Orders and contracts 8.2 Problems and solutions
商务英语演讲稿（精选20篇）
商务英语演讲稿（精选20篇）商务英语篇1Ladies and Gentlemen:It is my honor to declare open the Conference of International Trade Cooperation. On behalf of the Chinese Government and the people, and in my own name, I would express my warm congratulations to the Conference and my heartfelt welcome to all the guests and delegates.It is indeed a privilege and a pleasure for me to address this International Conference, convened with the substantial support from the Ministry of Foreign Trade and Economic Relations. I believe our cooperative efforts are sure to be productive and will contribute directly to further trade expansion to the benefit of our countries.I wish the conference a great success.Thank you for your attention.商务英语演讲稿篇2Good afternoon, Ladies and gentleman, Welcome to Shenzhen institute of technology. I'm a student from International commerce department. This is my teacher DAVID.I am here to share my experience with you. It's our great honor.Our department was established in 20xx. It has 3 majors: Secretarial science, Logistics, and Marketing. These majors are very welcome in market.International commerce department has more than 600 students in campus, There are about 30 teachers, most of them are master degree, and some of them has professor title.2 years ago, I come to this school, and chose marketing asmy major. I feel great here. Our teachers are always patient and dedicated. They share the commercial knowledge and experience in the class, and offer the opportunities to practice in enterprise.Yes, our department has set up relationship with many companies. Some of them are the world well-known enterprise. Such as Ikea, Ups, Konca, Maesk, Lenovo, Walmark, and so on.There are also many profession competitions in our department sponsored by the companies. I take part in the selling competition this years. I've got the final championship.Congratulations!Besides the competitions inside our school, we encourage students to join the national-wide competitions. Compete with the national-wide colleges and universities. 20xx, we won the championship of National secretary competition. 20xx, we won the second prize of National high school marketing competition, first prize of Guangdong province sand board competition. The logistics major is rank as top 10 logistics education brand.Well, it's amazing. I wish one day I would be the championship of the national competition.Sure, you can. There're many excellent students grow up in International commerce department. And they succeeded in their career.I know. One marketing graduation WTW, who was promoted as a manager in Centaline company., he is now in charge of the Luohu district real-estate selling. WJR, who was graduated from logistics major, has became a senior supervisor in a large logistics company 2 years later after his graduation.LQ, Secretarial science graduation, has been working in a computer enterprise as a secretary for 2years. Now she is running her owned IT company in Shenzhen.There are still many outstanding students start their career from our department. We're all witnesses. I'm hope I will became a successful marketing manager.Hold on to your dream and put more effort with your heart.I have many unforgettable experience in our department. We win the general champion of the school sports. Our dancing team win dancing competition of school. We have many wonderful parties. I think we are probably the best department in the school. I'm so proud of it.We are also proud of our student .Please keep in mind, the philosophy of our department: to be professional, to be passion, to be responsibility, to be successful.Yes, I have kept it in mind.Today I share my experience of my department. I grow up with confidence here. I beliefe I will be succeeded in the future. I want to tell everybody here, I love this department.Yes, international commerce department is the place where amazing happens, where success happens. Thank you.商务英语演讲稿篇3Ladies and Gentlemen,Our seminar had lasted four days. It has achieved tremendous success. More than 20 professors and scholars spoke at the conference. Many more aired their views freely at group discussions, which proceeded in a friendly and lively atmosphere. We all benefited greatly by attending this conference.Science and technology are a kind of wealth created in common by mankind. They must in turn serve the needs of all the people and work for the interest of world peace. Any nation or country must learn from the strong points of other nations ofcountries, from their advanced science and technology. Let's join hands and explore the boundless universe in quest of the never-ending truth of science.Ladies and Gentlemen, you have my best wishes for your still greater achievements in your career of science.Now, I declare the conference closed.Thank you商务英语演讲稿篇4since the quality of honesty applies to all behaviors, one cannot refuse to consider factual information, for example, in an unbiased manner and still claim that one's knowledge, belief or position is an attempt to be truthful. such a belief is clearly a product of one's desires and simply has nothing to do with the human ability to know. basing one's positions on what one wants — rather than unbiased evidence gathering — is dishonest even when good intentions can be cited — after all even hitler could cite good intentions and intended glory for a select group of people. clearly then, an unbiased approach to the truth is a requirement of honesty.because intentions are closely related to fairness and certainly affect the degree of honesty/dishonesty, there is a wide spread confusion about honesty--and a general belief that being dishonest means that one always correctly understands if their behavior is either honest or dishonest. self-perception of our morality is non-static and volatile. it's often at the moment we refuse to consider other perspectives that there is a clear indication we are not pursuing the truth, rather than simply and exclusively at the moment we can muster up evidence that we are right. socrates had much to say about truth, honesty and morality, and explained that if people really understood that theirbehavior was wrong —then they simply wouldn't do it —by definition. unfortunately, honesty in the western tradition has been marginalized to specific instances —perhaps because a thorough understanding of honesty collides with ideologies of all types. ideologies and idealism often exaggerate and suppress evidence in order to support their perspectives — at the expense of the truth. this process erodes the practice and understanding of honesty. to an ideologist the truth quite often becomes insignificant, what matters most are their ideals and what ever supports their desires to enjoy and spread those ideals.human beings are inherently biased about what they believe to be good due to individual tastes & backgrounds, but once one understands that a decidedly biased approach to what is true —is inherently dishonest, one can also understand how idealism and ideology have poorly served the quest for an honest, moral society. both honesty and morality require that we base our opinions about what is good — upon unbiased ideas of what is true — rather than vice versa (determining what is true based on what we feel is good) — the way all ideologies would have us believe.商务英语演讲稿篇5Knowledge collaboration and all-round educationLadies and gentlemen,We engineering students take it for granted that technology is changing incredibly fast. We are thinking nervously and seriously whether our colleges are failing to provide a foundation in the skills currently needed in industry. Take my major telecommunications for example. Scientists say that 21st century is a biomedical time, not an electrical time. But without the help of electronic data processing and transformation, biomedicaltechnology alone cannot go too far. Funny enough, the word biomedical itself is just a combination of two disciplines. So the interdisciplinary exploitation serves as the critical part for our electric and electronics world as well as any other fields to find new way of being.But the power of knowledge collaboration is certainly not restricted to science and engineering; it is in the full community of learning. Walking around campus I absorbed a reality that there is a seamless web between students from different professional backgrounds. The engineering students are discussing animatedly in a philosophy lecture, speaking passionately in the public speaking club, and looking for sparkling ideas from learning history and arts. How wonderful that is! That, ladies and gentleman, is just a significant step forward to be well-rounded because once we jump out of the circle we can see the bigger picture.My friends, I hope that you have already got what university is all about. Please let me end my speech with the Nobel Prize winner Li Zhengdao’s words: “The realization of the perfect combination of science and engineering, science and arts, technology and humanity，is the greatest symbol of a university’s success.” Thank you.知识的融合和人才的全面发展我们理工科的学生都知道科技在以一种难以置信的速度变化发展着。
《商务英语》课程学习指南
剑桥商务英语课程学习指南一、课程学习目标商务英语课程是必修课，商务英语专业核心课程，是为培养学生商务英语沟通能力、涉外商务环境下的听说能力而设的课程。
课程的总体目标是要求学生能较熟练地掌握与商务活动及日常办公室业务有关的语言及语言技巧的运用，提高商务英语沟通能力和商务业务处理能力。
课程具体的目标要求学生以英语为工作语言达到以下目的：1．能进行一般性商务交往。
2．能基本熟练地表述及获取个人和业务信息。
3．能运用英语建立并保持商务联系。
4、能用英语与以英语为母语或英语不是母语的人进行一般性交流。
通过对本课程的学习，学生在巩固和加强基础英语能力的同时，获得初步的商务知识和经验，掌握一定的商务技能，对商务运作、业务管理及销售技巧有基本的了解，具备在日常商务活动中使用英语进行一般交际的能力。
并为学生参加剑桥商务英语证书(简称BEC)考试做准备，考证和学习相结合，以实现英语能力和商务知识的同步进步。
剑桥商务英语证书课程分标准级、中级和高级。
本专业第三学期开设标准级、第四学期开始中级课程。
剑桥商务英语证书标准级和中级是本专业主推的职业技能证书，届时有专业组织报名并在学校设立考场开考，每年上下半年各考一次，考试信息可以浏览本专业合作的暨南大学外国语学院的剑桥商务英语考试中心网址：.本专业段春艳、宋梅梅、冯克江、张莉萍和李海欢5名教师是经剑桥考试中心培训、考试合格的授牌考官；多名教师参加剑桥高级考试并获得资格证书。
二、课程学习内容三、教材和主要参考资料教材《新编剑桥商务英语教程》是由剑桥大学考试委员会和教育部考试中心推荐的、目前唯一一套专为剑桥商务英语证书考试而编写的教材。
课本以现代商务活动为素材，内容与考试联系紧密，能为学生提供全面有效的学习指导。
教材：《新编剑桥商务英语教程(初级)、（中级）》磁带：《剑桥商务英语听力和模拟试题磁带》教参：《新编剑桥商务英语教程(初级)、（中级）》教师参考书上述教材、教参和磁带均由经济科学出版社制作和出版。
商务英语谈判Chapter One--2
Identify interests
Put yourself in the other person’s shoes.
Respect your counterparts as human beings and recognize their needs and interests underlying their positions.
Collaborative Negotiation
It involves people with diverse interests working together to achieve mutually satisfying outcomes.
Win/win negotiation Integrative bargaining Features of Collaborative Negotiation
Discuss problems before proposing a solution.
Direct discussion to the present and future, away from the difficulties of the past. Be concrete but flexible.
People tend to take extreme positions that are designed to counter their opponents’ positions. Defining a problem in terms of positions means that at least one party will “lose” the dispute.
Before brainstorming
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商务英语系列讲座入门篇Hi，欢迎你到“商务英语”的“入门篇”中来，很多人都觉得“商务英语”非常“高深”，似乎是“高不可攀”，可是当我们研究了BEC商务英语以及其他商务课程后，发现原来商务英语涉及到的内容并不都是专业得让人“望而却步”，商务英语的学习依然涉及到如何得体的introductions(介绍)、greetings(问候)等等基本的会话，在这些基础上，你才能进一步地学习有关marketing（市场）,sales(销售)等商务方面的知识。
所以把一些比较基本的社交英语以及简单的商务知识放在“入门”篇里学习，比如如何得体的进行“自我介绍”，如何“接听电话”，“收发传真”，“描述产品”以及基本的商务信函写作等等内容。
相信在“入门篇”里的学习使你可以应付外企环境中最基本的工作内容！现在我们就开始“入门”吧，说“入门”自然还要从学会得体的“自我介绍”开始。
1. First Meetings 初次见面先预习一下本课中涉及的一些知识点吧：assistant 助理clerk 职员favorable impression 良好印象Personnel Manager 人事经理Managing Director（MD）总裁I'm new. 我是新来的。
to be working together. 我们将一起工作。
to look forward to doing sth. 盼望做某事初次见面用语：Nice to meet you.很高兴见到你。
告别时用语：It was very nice to have met you. 能见到你我真高兴Hope to see you again. 希望能再次见到你。
第一天到公司上班，You must be nervous.你的心情一定挺紧张。
怎么才能给上级和同事留下 a favorable impression（良好印象）呢？西装革履的你看起来很cool，但你还是没有十分的把握。
我们先来听听某家外企公司的新成员Peter King如何得体地处理他工作中的第一天。
Peter: Good Morning. May I introduce myself? My name's Peter King and I'm new here.Anna: Pleased to meet you. I'm Anna White, the assistant to the Personnel Manager. Welcome to our company.你看，初次见面好比跳华尔兹，非常简单，就是三步曲：问候——介绍——对方回答。
不过这首华尔兹在不同的场合，步伐也不相同。
正式场合中, 要用：Good morning/afternoon或How do you do，同时要shaking hands“握握手”来显示你的sincerity诚意。
当然不要忘了smile一下，因为微笑是消除隔阂、沟通心灵的最好方法。
而在informal非正式场合中，比如年轻人之间或平时的聚会中，我们就可以relax，放松一下，不单穿着随便，而且只需招手致意，问候语用简单的Hi, or Hello！就可以了。
另外，作为新人，应该主动与同事交往，所以要先作self introduction，除了May I introduce myself? My name's Peter King，你还可以说： Let me introduce myself. My name's Peter. 或者I'm Peter.作完了自我介绍，Peter希望Susan能把他介绍给经理或其他人，听听他是怎么说的：Peter: Could you introduce me to the Manager?Susan: Of course. Mr. King... Mr. White, let me introduce you to Mr. Peter King, the new clerk in your department.White: How do you do. I'm Alex White. We're going to be working together.Peter: How do you do. I've been looking forward to meeting you, Mr. White.原来他用了句型 Could you introduce me to sb.? 这显得很有礼貌。
另外你还可以这样说：1、I haven't met your Managing Director yet. (我还没有见到你们的总裁。
)2、I don't know anyone here. You'll have to introduce me.（这里的人我都不认识。
您得给我作介绍。
）如果情况相反，需要你把某人介绍给其他人，下面的句子可以帮你这个忙：1、Let me introduce you to our Managing Director.(请让我把您介绍给我们的总裁。
)；2、I'll introduce you to our Managing Director , this is Mr. Johnson, our MD.（我会把你介绍给我们的总裁。
这是约翰生先生，我们的总裁。
）最后，请问你知道在初次见面时哪句话是必不可少的吗？对了，是：Nice to meet you.（见到您很高兴。
）每当对方报上姓名时，你要记得说这句话。
为了加深对方的印象，你可以加上你对对方的赞扬：I've heard a lot about you. (久闻大名) 。
当然用 Glad to meet you. 或Pleased to meet you. 来替代Nice to meet you.也可以。
得体的介绍和问候会给对方留下美好印象，但是你不能虎头蛇尾呀，告别也要无可挑剔。
常用的告别语有：1、It was very nice to have met you.2、It was nice meeting you.3、Hope to see you again.嗯，第一课，everything is going well. 一切进行顺利。
你学会了如何作自我介绍和介绍别人以及初次见面如何问候。
但是你还要记住，要好好做练习呀！See you.[b][color=red][center]3. Finding the Topic 找到话题[/b][/color][/center][$nbsp][$nbsp][$nbsp][$nbsp][$nbsp][$nbsp]我们都知道，保持好的人际关系interpersonal relationship，是在商界中成功的关键。
而推进人际关系的最根本因素是成功的交流。
那么什么是成功的交流呢？首先，双方必须有可以交流的共同的话题。
下面我们就一起来看看如何Finding the topic找到话题，并在交流中怎样注意语言交际的技巧和中西方在交际语言上的差异。
第一步，先来熟悉一下本课涉及到的单词和句型吧！预习common interest 共同兴趣gardens 园林hobby 爱好set up 设立建立break the ice 打破僵局How do you find it? 您觉得……怎么样？What do you think of it? 您觉得……怎么样？Hello, how's everything going on? Quite good, right?Which sport do you like most...我一开始就说了这么一大堆话，你一定感到奇怪吧。
其实我是在练习社交的技巧呀。
如今communication交流在商业中可是一门了不起的学问，良好的交谈能使双方的距离迅速拉近，对你的business更有推波助澜的作用。
迅速展开交谈的秘诀就在于合适的话题，下面我们来先来听一段对话，看他们的谈话为什么不能进行下去。
A: How was your trip?B: Fine, thanks.A: How do you find Tokyo?B: Very interesting.A: Which hotel are you staying in?B: The Sheraton.上面的对话听起来是不是very boring非常乏味呢？这是因为答话的人对每个问题都只是作简单的回答，没有积极地推动谈话，所以是不成功的交流。
那么成功地展开谈话的关键在于哪里呢？简单地说就是：迅速找到the topics of common interest 双方都感兴趣的话题。
下面我就来介绍一个“傻瓜”交谈程序，来帮助您找到topics。
要进行交谈, 您首先要break the ice打破僵局，先提出可以让对方回答的问题。
不过这个开场问题是很有讲究的。
比如：和一位陌生人交谈，最好从谈天气开场，如： Hot weather, isn't it?而接待刚到的客户，则可以问： Is this your first trip to ___? 这是您第一次来某地吗？或者How was your trip? 旅途怎么样。
注意呀！按照中国人的习惯，对刚刚迎接到的客人要说You must be tired.（你辛苦了）。
在西方人听来这却是很不礼貌的。
因为客人会以为你认为他看起来很疲劳。
接下来是对方要立刻回答；Yes, it is.是的，是第一次。
或者Fine, thanks.旅途很愉快，谢谢！象这样简单明了的回答效果就很好。
得到了对方的回答，不能就此结束话题呀。
你还要抓紧机会，问一个相关的进一步问题；比如，刚才问了How was your trip?得到回答后，就可以接着问Business or pleasure?这样，对方就可以回答你的问题了，如果他再加上评论，说明对你的问题很感兴趣，你们也就离找到共同的话题不远了。
例如他回答Business 之后, 又说I'm afraid. My company is seting up an office here.你呢，下面也可以根据他所说的开办事处的问题，进一步讨论。
那么你们也就找到了共同话题了。
如果完成第一个问题之后，仍未发现共同话题时，就要按照同样的步骤进行，直到发现双方都感兴趣的话题。
只看上面罗列的程序，你还是觉得很抽象吧。
让我们再来听一段对话，进一步领会其中的奥妙。
A: Is this your first trip to Japan?B: Yes, but hopefully not my last.A: I'm pleased to hear that. Have you found time to see much?B: Well, I visited the gardens.A:Oh, are you interested in Gardens?B: Actually, yes, it's my hobby.A: Mine too...你看，双方按照前面讲到的步骤，通过共同的努力，找到了gardens园林这个共同的话题。