国家开放大学商务英语试卷年秋
2020011391商务英语4-国家开放大学2019年秋季学期期末统一考试试题及答案
C. to iron at
13.
friends and colleagues greeted each other with that day was "Bought
anything today?"
A. That
B. Who
C. What 1142
14. When the rest of the room
11. Current
are those debts that must be paid within the year.
A. assets
B. equities
C. liabilities
12. I'm still working on
a few problems.
A. iron in
B. ironing out
A. Even if
B. When
C. Since
18.
the situation may be, make sure that you don't leave your customer with
an unanswered question.
A. However
B. Whenever
C. Whatever
试卷代号： 1391
国家开放大学 2019 年秋季学期期末统一考试 商务英语 4 试题
2020 年 1 月
注意事项 一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏 内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带
出考场。监考人收完考卷和答题纸后才可离开考场。 二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答
A. It is near to the bus stop. B. It is about 15 kilometers. C. It is very close. 5. - Betty, we'11 have a buffet party next Saturday. Will you join us?
国开会计专科《商务英语1》2019秋期末试题与答案.docx
国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。
1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。
6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。
国家开放大学电大专科《商务英语1》2023-2024期末试题及答案(试卷号：3897)
国家开放大学电大专科《商务英语1》期末试题及答案2 （试卷号：3897）一、交际用语（共10分，每小题2分）1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。
1.— ould you look after my dog for me while we' re away?一A.No, thanks.B.With pleasure.C.r m not afraid.2.― ello!Could Is peak to the headmaster,please?A.Hold on, please.B.That's the headmaster, please.C.Who are you?3.一Happy birthday !A.Thank you.B.The same to you.C.Good luck.4.一Sally, could you lend me your calculator?Mine is not working_A.It doesn t matter.B.No, I can' t.C.Sure.5.— e think$55, 000 would be reasonable for transferring our trademark. That' s too high.A.Oh, my honey.B.Oh, my goodness.C.Oh, my friend.二、词汇与结构（共30分，每小题2分）6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。
6.― ow many children_in the picture?—Three.A.are thereB.is thereC.have there7.It's better to ask for help_you meet a problem.A.thatB.WhenC.which8.You look muchafter vacation.A.goodB.bestC.better9.If you need any help, please feel freecontact me.A.ofB.onC.to10.I was in_of the northwest region of China.A.chargeB.dutyC.change11.The third part is the_results.A.expectB.expectingC.expected12.The population of the world still_now.A.has:grownB.will:growC.is; growing13.You are planning to export this product to Europe, _?A.don t youB.aren t youC.are you14.I bet that Mike wished you_him that earlier.A.toldC. had told15.Then people, _are interested, can apply for the job.A.whoB.theyC.those16.r ve learnedtoday.A.something newB.new somethingC.new something17.I believe t eamwo rk imp or tan t.A.wasB.isC.are18.There are some visitorsto our marketing department next week.eB> comingC. to coming19.These police oftenthe children across the street.A.helpB.helpsc. is helping20.I have finished_your project plan.A.readB.to readC.reading三、阅读理解（共40分，每小题4分）21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸±oIf you don t have much experience of making phone calls in English, making a business callean be a worrying experience.Most business people, unless they feel very confident, prepare for an important phone call intalking to help them to remember what was said.Although it's quick and convenient to phone someone to give them information or to askquestions, the disadvantage is that there is nothing in writing to help you to remember whatwas said. It's essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e~mai 1 to confirm the main points that were made.Because it's so easy to be misunderstood when talking on the phone, it's a good idea tor epeat any important information (especially numbers and name s) back to the other person t omake sure you've got it right. Always make sure you know the name of the person you're talkingto. If necessary, ask them to spell it out to you, so that you can make sure you ve got itright-and try to use their name during the call.And make sure that they know your name too.21.If you don t have much experience of making phone calls in English, making a business callean be_A.an easy thingB.a happy experienceC.a painful thingC22.Most business people prepare for an important phone call in a foreign language bymak ingnotes in advance because_A.they are very confidentB.their foreign language isn t so goodC.they don t want to miss any important information23.When the speakers reach an agreement on the phone, will send a fax or e-mail inorder to confirm the main points that were made.A.one of themB.both of themC.none of them24.What does "it” refer to in the first sentence in paragraph four "…to make sure you ve gotit right” ?A.important informationB.the other personC.a good idea25.The best title of this passage would be “A.The Importance of Taking NotesB.Making Business CallsC.Talking on the Phone26-30题：阅读下面的句子，根据文章内容进行判断，正确的写，错误的写“F”，并将答案写在答题纸上。
3897国开电大专科商务英语1历年期末考试(第一题交际用语)题库(分学期版)
3897国开电大专科商务英语1历年期末考试（第一题交际用语）题库（分学期版）3897国开电大专科商务英语1历年期末考试(第一题交际用语)题库(分学期版) 2020年9月试题及答案 1.―Could you look after my dog for me while we＇re away? ―___________________ A.No，thanks. B.With pleasure. C.I＇m not afraid. [答案]B 2.―Hello!Could Is peak to the headmaster， please? ―___________________ A.Hold on， please. B.That＇s the headmaster， please. C.Who are you? [答案]A 3.―Happy birthday! ―___________________ A.Thank you. B.The same to you.C.Good luck. [答案]A 4.―Sally， could you lend me your calculator?Mine is not working. ―___________________ A.It doesn＇t matter. B.No，I can＇t. C.Sure. [答案]C 5.―We think$55，000 would be reasonable for transferring our trademark. ―___________________That’s too high. A.Oh， my honey. B.Oh，my goodness. C.Oh， my friend. [答案]B 2020年7月试题及答案1.―Oh，I am not feeling well.I＇ve got a cold. ―___________________ A.Fine.How are you? B.Never mind.Take care.C.I＇m sorry to hear that. [答案]C 2.―Linda，you speak English very well. ―___________________ A.No，I don＇t think so. B.Thank you very much. C.Not good enough. [答案]B 3.―Kate，could you answer the telephone，please? ―___________________I＇ll get it. A.OK. B.No，thanks. C.Yes，I could. [答案]A 4.―Oh，but how long will it take to reach LA? ―___________________ A.It takes along way to reach LA.ually it takes around 12 days. is very far from here. [答案]B 5.―Hello，David!I haven＇t heard from you for along time.How have you been recently? ―___________________A.That＇s all right.B.Longtime no see.C.Not bad，thank you. [答案]C 2020年1月试题及答案 1.―Thank you very much for helping me. ―___________________ A.You＇re welcome. B.It doesn＇t matter. C.No need. [答案]A 2.―Hello， Lucy.How are you? ―___________________And you? A.Fine，thanks. B.Yes，I am.C.Glad to meet you. [答案]A 3.―Help yourself to some fish. ―___________________ A.It sounds nice. B.Thank you. C.Yes，please. [答案]B 4.―Good morning.Far East Logistics Company.This is Lin Han xue.May I help you? ―___________________ A.Good morning，Ms， Lin， Nice to meet you.B.No，thank you.C.Good morning，Ms.Lin.This is Daniel Anderson speaking. [答案]C 5.―Here you are，Sir. ―___________________ A.All right. B.Yes，here we are. C.Thank you very much. [答案]C 2019年7月试题及答案 1.―Would you like to have some rice? ―___________________ A.Yes，please. B.Yes，I like. C.Yes，I have. [答案]A 2.―Nice to see you. ―___________________ A.Good morning. B.Pleased to meet you， too.C.Nice to see you， too. [答案]C 3.―Would you please give me some water? ―___________________ A.Yes，I do. B.Certainly.C.No，thanks. [答案]B 4.―Where shall we have the meeting? ―___________________ A.The first conference room is spacious.B.The first conference room isn＇t good.C.In the first conference room. [答案]C 5.―Well，after my report， there will be a break for refreshments. ―___________________ A.All right，I see. B.The break won＇t belong C.All right，I＇ll see it. [答案]A 2019年1月试题及答案 1.―Here you are，Sir. ―___________________ A.All right. B.Yes，here we are. C.Thank you very much. [答案]B 2.―Well，after my report，there＇ll be a break for refreshments. ―___________________ A.The break won＇t belong. B.All right，I see. C.All right，I＇ll see it. [答案]C 3.―What if he still doesn＇t pay up? ―___________________ A.I have already done that. B.I＇ve got to hurry. C.If it＇s a small amount we write it off as bad debt.For larger sums we… [答案]C 4.―Oh，but how long will it take to reach LA? ―___________________ A.It takes along time to reach LA. ually it takes around 12 days. is very far from here. [答案]C 5.―What＇s the purpose of your visit today? ―___________________ A.Uh，I＇m，not sure. B.I＇m intending toask for your advice on brand design. C.Yes，I＇d like to talk with you. [答案]A 2018年7月试题及答案 1.―Could you give mean example of good team working there? A.Sorry.I can see from your resume. B.Sure.I was the treasurer of the Students’ Union.C.Not at all.I was in charge of sales for Corporate Pan-Asia. [答案]B 2.―The senior managers need the results from last month straightaway，so I can＇t stop to talk.I＇ve got to hurry.A.Stay longer.B.Go slowly.C.Ok，see you later. [答案]C 3.―Hello，I＇m Susan.Nice to meet you. A.Are you? B.Nice to meet you，too. C.How are you? [答案]B 4.―Sally， could you lend me your calculator?Mine is not working. A.It doesn＇t matter，B.No，I can＇t. C.Sure，why do you need it? [答案]C 5.―I bet that Mike wished you had told him that earlier. A.We should also find what the customers keep in their minds. B.So be careful with our job. C.Well，Mike isn＇t a fool，he won＇t do that again. [答案]C 2018年1月试题及答案 1.―Good morning.Far East Logistics Company.This is Lin Han xue.May I help you? ―___________________ A.Good morning，Ms.Lin.Nice to meet you.B.No，thank you.C.Good morning，Ms.Lin.This is Daniel Anderson speaking. [答案]C 2.―Hello， David!I haven’t heard from you for along time.How have you been recently? ―___________________ A.That＇s OK. B.Longtime no see. C.Not bad，thank you. [答案]C 3.―Oh.But why didn＇t he just own up and tell someone? ―___________________ A.So be careful with our job. B.He was too scared that he would be fired，I suppose. C.You should have told him that earlier. [答案]B 4.―Let me show you how to use the printer. ―___________________ A.I＇ll do my best.B.Thanks for your help.C.No，I can use it myself. [答案]B 5.―I got to know Ted only from his resume.In fact he is not qualified for his job. ―___________________ A.Oh，it＇s such a pity! B.Oh，it sounds interesting! C.I＇m glad to hear that! [答案]A。
国家开放大学电大专科《商务英语1》2028-2029期末试题及答案(试卷号：3897)
国家开放大学电大专科《商务英语1》期末试题及答案7 （试卷号：3897）一、交际用语（共10分，每小题2分）1-5题:根据对话内容选择恰当的选项，并将答案序号写在答题纸上。
1.— ould you give mean example of good team working there?A.Sorry. 1 can see from your resume.B.Sure. I was the treasurer of the Students' Union.C.Not at all. I was in charge of sales for Corporate Pan-Asia.2.一The senior managers need the results from last month straightaway, so I can't stop totalk. r ve got to hurry.A.Stay longer.B.Go slowly.C.Ok, see you later.3.一Hello, rm Susan. Nice to meet you.A.Are you?B.Nice to meet you, too.C.How are you?4.一Sally, could you lend me your calculator?Mine is not working. 一A.It doesn t matter,B.No, I can' t.C.Sure, why do you need it?5.—1 bet that Mike wished you had told him that ear1ier.—A.We should also find what the customers keep in their minds.B.So be careful with our job.C.Well, Mike isn't a fool, he won't do that again.二、词汇与结构（共30分，每小题2分）6-20题:阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。
国开商务英语试题及答案
国开商务英语试题及答案一、选择题（每题2分，共20分）1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government2. In international trade, "FOB" stands for:A. Free on BoardB. Free of BoardC. Firm on BoardD. Full of Board3. Which of the following is NOT a function of a trade union?A. Collective bargainingB. Representing workers in negotiationsC. Providing legal assistanceD. Directing the management of a company4. The "SWIFT" system is used for:A. International trade financeB. International money transfersC. International cargo trackingD. International patent registration5. The phrase "going public" in the context of a company refers to:A. Becoming a publicly traded companyB. Becoming a private companyC. Going out of businessD. Going bankrupt6. A "hedge fund" is typically characterized by:A. Low risk and low returnB. High risk and high returnC. No risk and guaranteed returnD. Government regulation and oversight7. The "balance of payments" reflects a country's:A. Total income and expensesB. International trade surplus or deficitC. Total assets and liabilitiesD. International financial transactions8. "EBITDA" stands for:A. Earnings Before Interest, Taxes, Depreciation, and AmortizationB. Economic Benefits, Interest, Taxes, Depreciation, and AmortizationC. Earnings Before Income, Taxes, Depreciation, and AmortizationD. Economic Benefits, Interest, Taxes, and Depreciation9. A "derivative" in finance is:A. A product derived from another securityB. A primary security such as a stock or bondC. A type of insurance policyD. A type of savings account10. "CFR" in shipping terms means:A. Cost and FreightB. Cost, Freight, and InsuranceC. Cost, Freight, and RiskD. Cost, Freight, and Revenue答案：1. A2. A3. D4. B5. A6. B7. D8. A9. A10. A二、填空题（每空1分，共10分）1. The process of a company becoming listed on a stock exchange is known as an _______.2. The abbreviation "ROI" stands for _______.3. A _______ is a type of financial contract that obligates the buyer to purchase an asset, or the seller to sell an asset, at a predetermined future date and price.4. The term "venture capital" refers to funds that are_______ to startups and small, but rapidly growing, companies perceived to be financially attractive.5. In business, "due diligence" refers to the process of carefully examining the financial records and other aspectsof a company one is considering _______.6. The "Bretton Woods system" was an international monetary system that was in place after _______.7. A "bear market" is characterized by a general decline in prices of financial assets, such as stocks and bonds, often by _______ or more.8. "GDP" stands for Gross Domestic Product, which is a measure of a country's economic activity over a certain period of time.9. The "NASDAQ" is a stock exchange that is known for listing _______ companies.10. "FDI" stands for Foreign Direct Investment, which is an investment made by a firm or individual in one country into business interests located in another country.答案：1. IPO (Initial Public Offering)2. Return on Investment3. Futures contract4. invested5. acquiring6. World War II7. 20%8. (No answer needed, as the term is already defined in the question.)9. technology10. Foreign三、简答题（每题5分，共20分）1. What are the main differences between a soleproprietorship and a partnership in terms of liability andownership?2. Explain the concept of "leverage" in finance and its potential risks.3. Describe the role of a stock exchange in a modern economy.4. What is a "franchise" and how does it differ from a "chain"?答案：1. In a sole proprietorship, there is only one owner who has unlimited liability for the business's debts and is solely responsible for all business decisions。
国家开放大学电大《商务英语4》试题及答案一
uanli 一、选择填空题（每题 10 分，共 5 题）—Okay, what is the decision?—As you know, we have been a privately held, family-owned company for over 120 years, .选择一项：A.and I think it definitely has a bright futureB.but it may be time to consider some major changesC.but the company faces tough competition解析：本题考核“提出建议”的交际用语。
第一说话人询问对方做出怎样的决定，回答者答语的前半句话表明公司的状况，答语的后半句话给出的应是具体的决定，即回答者的建议，只有选项 B 是针对第一说话人的问题进行回答，“但是可能是该考虑一些重大变化的时候了”，所以答案是 B。
正确答案是：but it may be time to consider some major changes—But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways?—Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company —————— .选择一项：A.from being a big firm to being one of the medium-tier playersB.from being a medium-tier firm to being one of the big playersC.from being a medium-tier firm to being one of the small players解析：本题考核“说服某人”的交际用语。
2020012140商务交际英语2-国家开放大学2019年秋季学期期末统一考试试题及答案
A. vocal qualities, nonverbal symbols, and visual aids
B. dress, visual aids, and nonverbal symbols
C. statistics, nonverbal symbols, and dress
9. In the opening paragraph of a letter of application,
l. Which of the fo1o1w·ing 1s requ1red in all graphic aids?
八. A title and a so,irce line.
K. 八 title and a graphic. r'--•·• A uni.que number wr re ferencmg purposes. ?. The·vertical axis of a lin,工 chart is
tl,E·time we
,\. bPlicvc the verbal mes 、 age l)'.b e1,.1evc t l1c nonverbal` message
C. believe both of the two kind 、 of languages
0~) ,),)~
Hale Waihona Puke 8. The three main parts of the delivery of an oral presentation a r e ~ .
A. Your mvn experience with the topic of the manual. B, \Vhat rhc ime1飞（如\ readers need ro know. C. What you,入vould like to teach the readers书
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第一部分一、交际用语 (共计 10分, 每小题2 分)1-5 题: 阅读下面的小对话, 选择恰当的答语。
（ B ）1.Could you give me an example of good team working there?。
A. Sorry. I can see from your resumeB. Sure. I was the treasurer of the Students UnionC. Not at all. I was in charge of sales for Corporate Pan-Asia（ C ）2. Where shall we have the meeting?.A. The first conference room is spaciousB. The first conference room isn't goodC. In the first conference room( C )3. Do you have any suggestions about it?.A. No, I have no ideaB. Let me give you a handC. After I read it in detail, will tell you my opinion( A )4. Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?.A. Good morning, Ms. Lin. Nice to meet youB. No, thank youC. Good morning, Ms. Lin. This is Daniel Anderson speaking（ A ）5. Well, afte r my report, there’ll be a break for refreshments..A. The break won't be longB. All right, I seeC. All right, I'll see it二、词汇与结构(共计 30 分,每小题 2 分)6-20題: 阅读下面的句子, 从 A , B,C 三个选项中选出一个能填入空白处的最佳选项（ A ）6.The company's Human Resources department will then select the most suitable people to an interview.A. attendB. joinC. go( A ) 7.I'm particularly proud of I organized the finances.A.whoB. whichC. how( C )8.There was in the meeting room as the general manager predicted the company's target.A. silenceB. silentC. silently(C )9. There are some visitors to our marketing department next week.A. comeB. comingC. to coming( C )10.The meeting suggested the loan first.A. to replyB. repliedC. repaying( B ) 11 · The woolen gloves should in twenty boxes.A. be packedB. packC. be packing( C ) 12. But the charge will be and it also slows down delivery.A. more valuableB. cheaperC. higher( B )13.I'd like to know what time we can get the container it is in theport.A. whyB. whenC. where( C )14. The third part is the resultsA. expectB. expectingC. expected( C ) 15 . I have finished your project planA. readB. to readC. reading( A ) 16. Prices may change quickly if supply or demand .A. changesB. changeC. will change( C ) 17. Actually, buyers are the group of people want to buy certain goods orservices.A. theyB. whoC. which( A )18.The next shareholder's meeting was at the end of this year.A. scheduledB. usedC. made( A )19. The marketing department the sales for the last six months.A. has summarizedB. summarizedC. was summarized( C ) 20. Then people, are interested, can apply for the job.A. thoseB. theyC. who三、阅读理解(共40分, 每小題4 分)21-25题:阅读下列短文, 从 A,B,C 三个选项中选出一个正确答案Does everyone in your office always agree all the time? When someone makes asuggestion, does everyone just smile and nod in agreement? When you bring forward an idea,do people just accept t? Well, if you answered yes" to any of these questions, you are in anextremely unusual workplace. People are people. And people butt heads. They disagree, theyargue, and they fight. You can't get around it. But you can learn to deal with it To hold your own, you need to learn how to argue effectively. If you've got an opinion,you need to defend it. And if you have a problem with something a colleague has done, youneed to let tem know. This can make for some difficult discussions and meetings, but this isjust a part of life and business skills.So how can you argue effectively? Well, you need several( A )21.From the first paragraph we can know that in the office .A. people sometimes argueB. people always agreeC. people always get around it( C )22. "And people but head" means .A. people hit you with the top of their headB. people dislike each otherC. people don't always agree well with each other( B )23. The writer suggests that if you get an opinion, you need to .A. get around itB. learn how to deal with itC. argue in support of it( C )24. You need several skills to .A. let your colleagues knowB. argue effectivelyC. make for discussions and meetings( A )25.The main point of this passage is about .A. the fact of disagreement and argument in the officeB. how to avoid disagreement and argument in the officeC. how to argue effectively in the office26-30 题: 阅读下面的句子, 根据文章内容进行判断, 正确写“ T"错误写"F"International TransportTransport plays an important part in international business because goods produced have tobe delivered to the buyers abroad, and the delivery of goods is to be made possible bytransport services. Goods are carried by several means of transport on road or rail, by seaor air. And in recent years, combined transport which is a road-sea-rail carriage appeared.With the expansion of international trade, the container service has become popular. Theuse of containers provides a , highly effective form of transport . by road, rail and sea, Basically , or about 98% of world trade is carried out by sea transport.Besides transport by sea, road, or rail, nowadays in order to speed up delivery, carriage by air international has also become popular.( T )26.Transport plays an important part in international business because goodsproduced have to be sent to everywhere in the world.( T )27.In recent years, combined transport which is a road-sea-rail carriage appeared.( T ) 28. With the expansion of international trade, the combined transport service hasbecome popular( T )29. The use of containers gives a very helpful method of transport.( T )30. Today carriage by air has become popular because it can speed up delivery.四、翻译(共 20分, 每小题4 分)31-35:从以下 A,B , C三个选项中选择出最正确的翻译（ B ）31. In order to be employed, you need to make a very good first impression.A. 为了工作, 你需要做出一个良好的第一印象。