国家开放大学商务英语试卷2019年秋
2019年1月3897国开电大专科商务英语1期末考试试题及答案
2019年1月3897国开电大专科商务英语1期末考试试题及答案一、交际用语(每小题2分，共10分) 1-5题根据对话内容选择恰当的选项。
―Here you are，Sir. ―___________________ A.All right. B.Yes，here we are. C.Thank you very much. [答案]B ―Well，after my report，there＇ll be a break for refreshments. ―___________________ A.The break won＇t belong. B.All right，I see. C.All right，I＇ll see it. [答案]C ―What if he still doesn＇t pay up ―___________________ A.I have alreadydone that. B.I＇ve got to hurry. C.If it＇s a small amount we writeit off as bad debt.For larger sums we… [答案]C ―Oh，but how long will it take to reach LA ―___________________ A.It takes along time to reach LA. ually it takes around 12 days. is very far from here. [答案]C ―What＇s the purpose of your visittoday ―___________________ A.Uh，I＇m，not sure. B.I＇m intending to ask for your advice on brand design. C.Yes，I＇d like to talk with you. [答案]A 二、词汇与结构(每小题2分，共30分) It is a fact_________his wife，Josephine Dickson，always had some minor accidents. A.thatB.whatC.which [答案]A For larger sums we take legal stepsto_________the money. A.cover B.recover C.discover [答案]B The ten-day display and sale_________finished tomorrow. A.is B.will beC.would be [答案]B The marketing department_________the sales forthe last six months. A.has summarized B.summarize C.was summarize [答案]A 10.I＇d like to know what time we can get thecontainer_________it is in the port. A.why B.when C.where [答案]B1Prices may change quickly if supply or demand_________. A.changesB.changeC.will change [答案]A 1I hope our plan will_________by theboard. A.approve B.be approving C.be approved [答案]C 1Therewas_________in the meeting room as the general manager predicted thecompany＇s sales target. A.silence B.silent C.silently [答案]A 1Itis better to tell someone to get it_________. A.fix B.fixed C.fixing[答案]B 1If you want to pay_________something in another currency，you have to change your money into the other money. A.in B.forC.back [答案]B 1I＇ll get your RMB for you while you’re_________these forms. A.filling out B.taking out C.working out [答案]A 1Goods are carried by several_________of transport——on road or rail，by sea or air. A.means B.roads C.ships [答案]A 1We try our bestto_________your requirement. A.make B.meet C.get [答案]B 1Every business has its ups and downs， and so_________every person. A.isB.doesC.do [答案]B 20.Do you think you could cut it_________30%A.byB.forC.at [答案]A 三、阅读理解(每小题4分，共40分) 21-25题阅读下列短文，从A、B、C三个选项中选出一个正确答案。
2020011391商务英语4-国家开放大学2019年秋季学期期末统一考试试题及答案
C. to iron at
13.
friends and colleagues greeted each other with that day was "Bought
anything today?"
A. That
B. Who
C. What 1142
14. When the rest of the room
11. Current
are those debts that must be paid within the year.
A. assets
B. equities
C. liabilities
12. I'm still working on
a few problems.
A. iron in
B. ironing out
A. Even if
B. When
C. Since
18.
the situation may be, make sure that you don't leave your customer with
an unanswered question.
A. However
B. Whenever
C. Whatever
试卷代号： 1391
国家开放大学 2019 年秋季学期期末统一考试 商务英语 4 试题
2020 年 1 月
注意事项 一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏 内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带
出考场。监考人收完考卷和答题纸后才可离开考场。 二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答
A. It is near to the bus stop. B. It is about 15 kilometers. C. It is very close. 5. - Betty, we'11 have a buffet party next Saturday. Will you join us?
国开会计专科《商务英语1》2019秋期末试题与答案.docx
国家开放大学2019年秋商务英语3897试题与答案（在后面）一、交际用语（共计10分，每小题分）题：根据对话内容选择恰当的选项。
1.- Thank you very much for helping me.A.You're welcome.B.It doesn't matter.C.No need.2.一Hello, Lucy. How are you?And you?A.Fine, thanks.B.Yes, I am.C.Glad to meet you.3.—— Help yourself to some fish.A.It sounds nice.B.Thank you.C.Yes, please.4.一Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?A.Good morning, Ms. Lin. Nice to meet you.B.No, thank you.C.Good morning, Ms. Lin. This is Daniel Anderson speaking.5.- Here you are, Sir.A.All right.B.Yes, here we are.C.Thank you very much.二、词汇与结构（共计30分，每小题分）20题：阅读下面的句子，从三个选项中选出一个能填入空白处的最佳选项。
6.There many people running in the park every morning.A.isC. areB.were7.These police often the children across the street.A.helpB.helpsC.is helping8.It is better to tell someone to get it.A.fixB.fixedC.fixing9.The ten-day display and sale finished tomorrow.A.isB.would beC.will be10.You are planning to export this product to Europe, ?A.don't youB.aren't youC.are youI 1. Markets are the system that some people's demands and some other people's supplies.A.rejectsB.meetsC.bridges12.Small holes should be made in theA.dryC.wet13.I packing in wooden cases.A.PreferB.getC.think14.I'll the remittance f or you m our records.A.check inC. check upB.check out15.Th ere are some visitors to our marketing department next week.eB.to comingmg16.The woolen gloves should in twenty boxes.A.be packedC.be packing17.But the charge will be __ a nd it also slows down delivery.A.more valuableB.cheaperC.higher18.I'd like to know what time we can get the container it is in the port.A.whyB.whenC.where19.The third part is the results.A.expectB.expectingC.expected20.18 of the EU members have replaced their national currencies by Euro notes and corns 2002.A.forB.atC.since三、阅读理解（共计40分，每小题分）2125题：阅读下列短文，从三个选项中选出一个正确答案。
管理英语1-2020.1国家开放大学2019年秋季学期期末统一考试试题及答案
试卷代号：3895国家开放大学2 0 1 9年秋季学期期末统一考试管理英语1试题2020年1月考试时间为60分钟。
一、交际用语（共计10分，每小题2分）1-5题：阅读下面的小对话，选择恰当的答语．并将答案序号写在答题纸上。
1. 一Hi, l'm Melinda Smith. nice to meet you all here.一__________A．CertainlyB．Many thanksC．Nice to meet you, too2.一Hi, Melinda. Can I make a brief introduction of the office work to you?一_____________．A．Thanks for callingB. Thank you! It's very kind of youC. Not too bad3.一May I see your tickets. please?一____________．A．SureB．No, you can'tC. No, they are mine4.一Why don't you come and join us for a dance?一___________．A．I can't, but thank youB．I should workC．Sorry, l'd like to5.一What color would you like?一___________．A．You chooseB．I can’t decideC．1 want the green one二、词汇与结构（共计30分，每小题2分】6-20题：阅读下面的句子，从A.B.C三个选项中选出一个能填入空白处的最佳选项，并将答案序号写在答题纸上。
6. I’m ____to do anything at your word.A. real B．richC．ready7. The teacher showed the students____the laboratory.A. on B．atC．around8.A well____job description can answer a lot of questions from job seekers.A. written B．writeC．wrote9. It is very important for us to find a____between work life and home life.A. way B．balanceC．blank10. Do you understand____the teacher said?A. what B．whenC．whyIl. It will take us____hour to get thereA.a B．twoC. an12. Please hand____your homework in time.A. on B．outc．in13. I'd love to have a break, but I can't____the time now.A. spare B．spendC．Speak14. Within the team a work plan can tell each member what is being____and why.A．do B．didC．done15. He said this would____companies from creating new jobs.A. prevent B．protectC．prove16. On our____we were told that our rooms had not been reserved.A. arrive B．arrivalC．arriving17. Please pay____to what was discussed yesterday.A．attention B．attendC．attitude18. To the ice, after introduction, you can ask about their journey.A. attack B．breakC．kick19.I heard Lily____the song once.A. sing B．sangC. sings20. I'm looking forward to____you.A. see B．seeingC．being seen三、阅读理解（共40分．每小题4分）21-25题：阅读下列短文，从A.B.C三个选项中选出一个正确答案，并将答案序号写在答题纸上。
2019年7月1380国开电大本科《商务英语3》期末考试试题及答案
2019年7月1380国开电大本科《商务英语3》期末考试试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.―By the way， what do you want me to do there？―___________________A.Take it easy.I'll be there on time.B.Thank you for doing me such a favor，C.You have to give a presentation on what our products are.[答案]C2.―We would like to place an order for some of your C&-Z desk units.―___________________A.Great!We keep a large supply in stock.B.Excellent!Delivery dates depend on your location，C.Of course， we recommend payment by letter of credit.[答案]A3.―Hello，this is Steven Smith.Nice to hear your voice again.―Hi，Mr.Smith.___________________A.Do you know the coverage of your freight forwarding business？B.You've got to tell me the coverage of your freight forwarding business.C.I would like to know about the coverage of your freight forwarding business.[答案]C4.―___________________―They refer to the royalties， including patent right， copyright， trademark right，and soon.A.What about the tax base？B.How about the tax rate？C.What are intangible assets？[答案]C5.―Then， what kind of music are you going to have in the background？―___________________A.This is obviously too heavy.People won't be able to carry it.B.We'd better use light ones.They make the audience feel comfortable.C.Our main goal is to establish our brand name among our target audience.[答案]B二、词汇语法(每小题2分，共30分)6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。
电大1391《商务英语4》国家开放大学历届试题2019年1月(含答案)
一、交际用语（共计 10 分，每小题 2 分）
1 —5 题：选择正确的语句完成下面对话，井将答案序号写在答题纸上。
1.
—Hey Kyle,
—
guess what! The boss is sending me to Europe for a marketing seminar
next month. You've been itching to go on a business trip for months.
10.
behalf of Vancouver C&S Int'l Trade Corp. , I am pleased to invite you
and your colleagues to visit us.
A. For
C. In
B. On
Hale Waihona Puke 11. While the other people
them. A. interacted C. interviewed
Passage 1
CD
Identify the country or countries you will be travelling to. It is particularly important
to know which countries you are travelling to because it determines where and how you are going to send your application.
A. It's something we should give serious consideration to. B. It will still be a privately held company. C. It will become a privately held company.
2019年商务英语初级写作试题及答案
2019年商务英语初级写作试题及答案一、问答题（共10题，共100分）1.题目：Describing graphs2.题目：抱怨和索赔信函3.题目：Resource Planning Manager: Assessment of Suitability for Home-based Working.4.题目：通过自荐信建立商务关系。
5.题目：向用户推销会议场所。
6.题目：Resource Planning Manager: Assessment of Suitability for Home-based Working7.题目：Reassessment of job satisfaction8.题目：Congratpation Letter祝贺与慰问9.题目：Invitation Letter邀请与约见函10.题目：提高质量保证1、正确答案：The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.2、正确答案：For Delay in Shipment (由于发货延迟而抱怨)Dear Sirs ,The furniture we ordered from you should have reached us a weekago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.Please look into the matter as one of urgency and let us have your reply as early as possible .For Poor-Packing (由于包装不妥提出索赔)Dear Sirs ,We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement . Sincerely yours , XXXFor Damage of Goods (由于货物损坏而抱怨)Dear Sirs,Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .We trust you can understand that we expect the compensation for our dam aged goods.For Incomformity(由于货物不符而抱怨)Dear Sirs ,On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely differentarticles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order. As I have several customers waiting , please arrange for the replacements at once.3、正确答案：IntroductionThe purpose of this report is to assess the suitability of my position as Resource Planning Manager for home-based working. FindingsMy working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-basedcollating and recording the data collected. Once the results have been recorded, I proof-read the colour copies of all reports and maps.As regards communication with colleagues, department meetings are held once a fortnight. At other times, the inpidual members of the team communicate either face-to-face or by phone, depending on their location. Apart from official meetings, the same results can be achieved whether I am in the office or working elsewhere.ConclusionIt is clearly that I could be able to undertake the duties while working from home for a large proportion of my time. Clearly, some days would be spent in the office for face-to-face communication with colleagues. It would also be necessary to use the technical facilities at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.RecommendationsI would suggest that I should be given the necessary equipment to work partially from home for a trial period. After this time, further consultation should take place in order to reassess the situation.4、正确答案：Gentlemen:You were recommended to us by the Citibank,which told us that you are a prospective buyer of Chinese textiles and cotton piece goods.And these items fall within the business scope of our corporation.We are a state-operated corporation and are in a position to accept orders against customers’ samples specifying design specifications and packing requirements.In order to give you a rough idea of our products,we are airmailing you under separate cover a copy of our latest catalogue for your reference.If you find any of the items interesting,please let us know without the least delay.We shall be glad to send you quotations and samples upon receipt of your specific inquiries. We look forward to your early reply.Truly yours5、正确答案：Dear Mr.Edwards:“Thank you for helping us put on the best conference we’ve ever had.Your superb facilities,service,know-how,and helpfulattitude all add up to one word:Professionalism.”? Pardon me for crowing just a bit,but the statement above was received a few days ago from the vice president of one of the country’s largest manufacturing companies.And it’s typical of many we get from top executives who chose Whispering Pines in Myrtle Beach,South Carolina as their host formeetings,conferences,seminars,and get-togethers.?At Whispering Pines we know how to help you make your meetings really successful.It’s what we were designed to do,what we’re in business for,the reason we like to think we’re the ideal convention headquarters.Whispering Pines is not just another magnificent resort center that offers everything and meeting goers could ask for outstanding cuisine…big name entertainers…elegant nearby shopping malls…allsports,including a championship golf course and tennis courts…and a stunning view of the Atlantic Ocean.We’re all those things,of course,and we are more.?By“more”,we mean that we are really professionals when it comes to arranging space for your specific needs and providing every service you require to make outstanding meetings and conferences.At Whispering Pines you’ll find a staff that is dedicated to personal and friendly hospitality.?Skeptical?Let me prove what I have said.Please look over the enclosed colorful booklet,which shows our spectacular setting and elegant facilities.Then,to learn about our professional side,mail the enclosed card for your free copy of “Organizing,Planning,and Running a Meeting.”?? Hopefully yours,6、正确答案：IntroductionThe purpose of this report is to assess the suitability of my position as Resource Planning Manager for home-based working. FindingsMy working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-based collating and recording the data collected. Once the results have been recorded, I proof-read the colour copies of all reports and maps.As regards communication with colleagues, department meetings are held once a fortnight. At other times, the inpidual members of the team communicate either face-to-face or by phone, depending on their location. Apart from official meetings, thesame results can be achieved whether I am in the office or working elsewhere.ConclusionIt is clearly that I could be able to undertake the duties while working from home for a large proportion of my time. Clearly, some days would be spent in the office for face-to-face communication with colleagues. It would also be necessary to use the technical facilities at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.RecommendationsI would suggest that I should be given the necessary equipment to work partially from home for a trial period. After this time, further consultation should take place in order to reassess the situation.7、正确答案：This report sets out to use Workset colours to assess the accuracy of my job description as PR officer and to suggest a number of changes.FindingsIt is clear that there is a difference between the way thecompany views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector; this relates to my attendance at a number of meetings which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time I spend sorting out computer problems. I feel these activities are hampering my core work. As can be seen from the pie charts, the time I spend actively working to meet the goals agreed with my line manager is less than envisaged.ConclusionsThe above discrepancies clearly indicate that my current job brief is inaccurate.RecommendationsI would recommend that my official job brief should be updated using the Workset colours. It would also be valuable to consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to these tasks.8、正确答案：Sample 1Dear Mr.Stewart:Please accept my warmest congratulations on your promotion to general manager! We have just learned that you have been appointed to this position.It came as no surprise to us in view of your unusual abilities.You deserve the position after years of service in the company.Your experience in this field will surely bring in more profits for your company.We are sending you our best wishes for the future.Through 3 years of working with you,many of us know clearly how much you have contributed to building the relationship between our two corporations.You also have come to know us well during the past 3 years,and we are ready to offer you the same service in the days ahead.We look forward to the continuing growth of your company under your enlightened leadership.Sincerely Yours,David ParkerSample 2Dear Michael:Congratulations on the birth of your son!How happy and proud you must be at this time.And hope your son grow uphealthy,wealthy and wise.My best wishes to all three of you!Truly yours,Joe Wisdom9、正确答案：Dear Mr.Black:To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.Sincerely yours.10、正确答案：You work for Global institute inc. , which produces softwares.You are responsible for Quality Management System.Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is pided into five parts.Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company. Write on your Answer Sheet. How to improve Quality Management System with limited capitals? That is the key to success. After careful study of IBI Inc 'our main competitor ,we find that they spend some money in Customer Service and Vender inspections which are vital to Quality Management. As we know, softwares are developed quickly. Customers and venders know clearly what they need. Therefore, we should develop programmes based on information through Customer Service and Vender inspections. cnother fact with our attention is that although IBI Inc.‟s Plant productivity is not high, they can sell out their new, high-quality softwares quickly as they have a very good Quality Control System. Therefore, we should adjust the capitals.。
国开商务英语试题及答案
国开商务英语试题及答案一、选择题（每题2分，共20分）1. The term "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Consumer to ConsumerD. Business to Government2. In international trade, "FOB" stands for:A. Free on BoardB. Free of BoardC. Firm on BoardD. Full of Board3. Which of the following is NOT a function of a trade union?A. Collective bargainingB. Representing workers in negotiationsC. Providing legal assistanceD. Directing the management of a company4. The "SWIFT" system is used for:A. International trade financeB. International money transfersC. International cargo trackingD. International patent registration5. The phrase "going public" in the context of a company refers to:A. Becoming a publicly traded companyB. Becoming a private companyC. Going out of businessD. Going bankrupt6. A "hedge fund" is typically characterized by:A. Low risk and low returnB. High risk and high returnC. No risk and guaranteed returnD. Government regulation and oversight7. The "balance of payments" reflects a country's:A. Total income and expensesB. International trade surplus or deficitC. Total assets and liabilitiesD. International financial transactions8. "EBITDA" stands for:A. Earnings Before Interest, Taxes, Depreciation, and AmortizationB. Economic Benefits, Interest, Taxes, Depreciation, and AmortizationC. Earnings Before Income, Taxes, Depreciation, and AmortizationD. Economic Benefits, Interest, Taxes, and Depreciation9. A "derivative" in finance is:A. A product derived from another securityB. A primary security such as a stock or bondC. A type of insurance policyD. A type of savings account10. "CFR" in shipping terms means:A. Cost and FreightB. Cost, Freight, and InsuranceC. Cost, Freight, and RiskD. Cost, Freight, and Revenue答案：1. A2. A3. D4. B5. A6. B7. D8. A9. A10. A二、填空题（每空1分，共10分）1. The process of a company becoming listed on a stock exchange is known as an _______.2. The abbreviation "ROI" stands for _______.3. A _______ is a type of financial contract that obligates the buyer to purchase an asset, or the seller to sell an asset, at a predetermined future date and price.4. The term "venture capital" refers to funds that are_______ to startups and small, but rapidly growing, companies perceived to be financially attractive.5. In business, "due diligence" refers to the process of carefully examining the financial records and other aspectsof a company one is considering _______.6. The "Bretton Woods system" was an international monetary system that was in place after _______.7. A "bear market" is characterized by a general decline in prices of financial assets, such as stocks and bonds, often by _______ or more.8. "GDP" stands for Gross Domestic Product, which is a measure of a country's economic activity over a certain period of time.9. The "NASDAQ" is a stock exchange that is known for listing _______ companies.10. "FDI" stands for Foreign Direct Investment, which is an investment made by a firm or individual in one country into business interests located in another country.答案：1. IPO (Initial Public Offering)2. Return on Investment3. Futures contract4. invested5. acquiring6. World War II7. 20%8. (No answer needed, as the term is already defined in the question.)9. technology10. Foreign三、简答题（每题5分，共20分）1. What are the main differences between a soleproprietorship and a partnership in terms of liability andownership?2. Explain the concept of "leverage" in finance and its potential risks.3. Describe the role of a stock exchange in a modern economy.4. What is a "franchise" and how does it differ from a "chain"?答案：1. In a sole proprietorship, there is only one owner who has unlimited liability for the business's debts and is solely responsible for all business decisions。
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第一部分一、交际用语(共计10分, 每小题2 分)1-5 题: 阅读下面小对话, 选择恰当的答语。
（B ）1.Could you give me an example of good team working there?。
A. Sorry. I can see from your resumeB. Sure. I was the treasurer of the Students UnionC. Not at all. I was in charge of sales for Corporate Pan-Asia（C ）2. Where shall we have the meeting?.A. The first conference room is spaciousB. The first conference room isn't goodC. In the first conference room( C )3. Do you have any suggestions about it?.A. No, I have no ideaB. Let me give you a handC. After I read it in detail, will tell you my opinion( A )4. Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?.A. Good morning, Ms. Lin. Nice to meet youB. No, thank youC. Good morning, Ms. Lin. This is Daniel Anderson speaking（A ）5. Well, after my report, there’ll be a break for refreshments..A. The break won't be longB. All right, I seeC. All right, I'll see it二、词汇与结构(共计30 分,每小题2 分)6-20題: 阅读下面句子, 从A , B,C 三个选项中选出一个能填入空白处的最佳选项（A ）6.The company's Human Resources department will then select the most suitable people to an interview.A. attendB. joinC. go( A ) 7.I'm particularly proud of I organized the finances.A.whoB. whichC. how( C )8.There was in the meeting room as the general manager predicted the company's target.A. silenceB. silentC. silently(C )9. There are some visitors to our marketing department next week.A. comeB. comingC. to coming( C )10.The meeting suggested the loan first.A. to replyB. repliedC. repaying( B ) 11 · The woolen gloves should in twenty boxes.A. be packedB. packC. be packing( C ) 12. But the charge will be and it also slows down delivery.A. more valuableB. cheaperC. higher( B )13.I'd like to know what time we can get the container it is in the port.A. whyB. whenC. where( C )14. The third part is the resultsA. expectB. expectingC. expected( C ) 15 . I have finished your project planA. readB. to readC. reading( A ) 16. Prices may change quickly if supply or demand .A. changesB. changeC. will change( C ) 17. Actually, buyers are the group of people want to buy certain goods or services.A. theyB. whoC. which( A )18.The next shareholder's meeting was at the end of this year.A. scheduledB. usedC. made( A )19. The marketing department the sales for the last six months.A. has summarizedB. summarizedC. was summarized( C ) 20. Then people, are interested, can apply for the job.A. thoseB. theyC. who三、阅读理解(共40分, 每小題4 分)21-25题:阅读下列短文, 从A,B,C 三个选项中选一个正确答案Does everyone in your office always agree all the time? When someone makes a suggestion, does everyone just smile and nod in agreement? When you bring forward an idea, do people just accept t? Well, if you answered yes" to any of these questions, you are in an extremely unusual workplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can't get around it. But you can learn to deal with itTo hold your own, you need to learn how to argue effectively. If you've got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let tem know. This can make for some difficult discussions and meetings, but this is just a part of life and business skills.So how can you argue effectively? Well, you need several( A )21.From the first paragraph we can know that in the office .A. people sometimes argueB. people always agreeC. people always get around it( C )22. "And people but head" means .A. people hit you with the top of their headB. people dislike each otherC. people don't always agree well with each other( B )23. The writer suggests that if you get an opinion, you need to .A. get around itB. learn how to deal with itC. argue in support of it( C )24. You need several skills to .A. let your colleagues knowB. argue effectivelyC. make for discussions and meetings( A )25.The main point of this passage is about .A. the fact of disagreement and argument in the officeB. how to avoid disagreement and argument in the officeC. how to argue effectively in the office26-30 题: 阅读下面的句子, 根据文章内容进行判断, 正确写“T"错误写"F"International TransportTransport plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transport services. Goods are carried by several means of transport on road or rail, by seaor air. And in recent years, combined transport which is a road-sea-rail carriage appeared.With the expansion of international trade, the container service has become popular. The use of containers provides a , highly effective form of transport . by road, rail and sea, Basically , or about 98% of world trade is carried out by sea transport. Besides transport by sea, road, or rail, nowadays in order to speed up delivery, carriage by air international has also become popular.( T )26.Transport plays an important part in international business because goods produced have to be sent to everywhere in the world.( T )27.In recent years, combined transport which is a road-sea-rail carriage appeared.( T ) 28. With the expansion of international trade, the combined transport service has become popular( T )29. The use of containers gives a very helpful method of transport.( T )30. Today carriage by air has become popular because it can speed up delivery.四、翻译(共20分, 每小题4 分)31-35:从以下A,B , C三个选项中选择出最正确的翻译（B ）31. In order to be employed, you need to make a very good first impression.A. 为了工作, 你需要做出一个良好的第一印象。