Satisfaction Questionnaire
WI-CAOHR-003 A-0 员工满意度管理办法 Employee satisfaction management regulation

文件编号Document No.: WI-CAOHR-003受控标识Control Status:发放号Issue No.:员工满意度管理办法Employee Satisfaction ManagementRegulation1 总则General Provisions1.1 为规范公司员工满意度管理工作,提升公司管理水平,改进工作作风,通过收集、分析员工关心和反映的问题,采取相应的改进措施,最大限度地调动员工的工作积极性,充分发挥员工工作的主动性和创造性,以实现员工与公司共同发展的目的,特制订本管理办法。
This management method is formulated for the purpose of making the management of company's employee satisfaction more standard, improving the company's management level and work style, and arousing the work enthusiasm of employees to the greatest extent and giving full play to the work initiative and creativity of employees by collecting and analyzing the issues that are cared about and reflected by employees and taking the relevant actions for improvement, so as to realize the development of both the company and employees.1.2 本办法适用于公司全体员工。
This method is applicable to all employees of the company.2 管理职责分工Division of Management Responsibilities2.1 公司领导根据员工满意度测评结果报告提出指导性意见,责成相关部门调整相关政策和措施,提高员工满意度。
Customer satisfaction questionnaire(Ver B) F

questionnaire term :2010 H11.1 Can Founder verify the bills(orders or invoices)in time during the account checking? 3%1.2 Does Founder confirm and reply the order and lead time in time?3%1.3 Do the Founder's buesiness assitant provide right information about the PCB on line(WIP) or at trip ?4%1.4 if there is any problem during the production,can Founder positively communicate with customer in time ? 4%1.5 Can Founder provide promptly respond for emergent case ? 4%2.1 Is lead time of samples competitive comparing with your other suppliers? 3%2.2 How about the leadtime of samples in general? 5%2.3 Is the leadtime of mass production competitive?3%specific casesdecription:specific casesdecription:specific casesdecription:specific casesdecription:specific casesdecription:specific casesdecription:specific casesdecription:specific casesdecription:Ⅱ交付服务delivery service (19%)CUSTOMER SATISFACTION QUESTIONNAIREDear Customer:Thank you very much for you kindly cooperation during these years!In order to improve our quality of our service, we have a customer satisfaction investigation for everyhalf year, so as to overview the satisfaction of our customer, find out our weakness and improve our workand service accordingly.please kindly help us to finish this questionnaire!Part AⅠ商务服务 business service (18%)very bad and passive slightly passive and not efficient basically meet the requiremenpositive and goodNo,generallyNo, occasionally Yes, but need to be pushed yes, good No,most informaion is wrongNO,occasionally wrong yes,but need too much time yes,good No,only ask when need No,ask too urgentlyYes,can notice yes,can efficiently notice No,very bad No,performance is unstable yes,similar with other supplie yes,good No,very disappointedoccasionally delay.Yes,in general yes,goodNo,very badNo,performance is unstable yes,similar with other supplier yes,good No,can't meet at allNo, not good as expect No such requirement Yes,generally No such problem yes, good。
英语重读、弱读、连读基本知识

关于英语语音规律的资料,如重读弱读连读等相关文件和例子一、重读影响英语重音基本上有五个因素:归化程度、音节数、词性、词缀以及倒数第二音节辅音特征,其中后缀和倒数第二音节辅音特征才是决定英语重音的最关键因素,而这一点长期以来一直被研究者所忽视。
1、归化程度归化程度是指由其他语言引入英语的单词在多大程度上融入了“本土”词汇大家庭。
英语虽然属于印欧语系中的日耳曼语族,但从词汇角度看,只有少数词汇是从日耳曼语言继承的,80%的词汇反而源于拉丁语,与拉丁语的密切关系甚至超过了法语(最初是拉丁语的方言)与拉丁语的血缘关系。
如今,绝大部分拉丁词语已经本土化,但仍有少量词语和短语被视为外来语。
另外,英语中还吸纳了大量其他语言的词汇,其中相当一部分已经本土化,遵从英语的一般重音模式,但部分词汇的重音仍然模仿源语言中的重音。
下面是一些例子:1)法语词汇:–aire(如millionaire、questionnaire,与英语后缀-ary等价)、–ee (由法语过去分词变来,如referee、absentee、trustee)、–ette(表示“小”,如novelette)等后缀均遵循法语重音模式,最后一个音节重读。
renaissance一词从语音上说还未完全归化,既可按照英语模式在第二个音节上重读,也可按照法语模式在最后一个音节上重读。
2)西班牙语词汇:-ado是典型的西班牙语后缀,重音在字母a上,如Colorado, aficionado(……迷),等等。
3)拉丁词汇:比如ad infinitum(直至无限)中infinitum就按照拉丁语模式,在倒数第二个音节重读。
拉丁语对英语重音最大的影响,在于倒数第二音节的辅音特征对重音位置有决定作用(详见第4部分)。
2、音节数、词性和前缀音节数对英语重音位置也有明显的影响。
下面我们分成三种情况考虑。
第一种是单音节词。
所有的单音节词都是重读的。
第二种是双音节词,双音节词的重音主要受词性影响,其次是前缀。
满意度PPT课件

2、调查量表的设计标准体系 部分医疗服务满意度调查问卷的设计过程很粗糙,很随意, 由于没有适合我
国情况的权威性的标准 化测量工具, 所以大多数调查问卷都是调查者 自行设 计, 随意性很强, 基本上都没有进心理测量学研究, 调 查项目笼统而不具体。
3、 调查针对的卫生服务比较局限 满意度是评价医院医疗服务质量的重要指标。有不少管理者认为,提高病人满
满意
不满意
满意
没有满意
不满意
没有不满意
(a)传统观点
(b)赫兹伯格的观点
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员工满意度调查
员工满意度调查(Employee Satisfaction Survey)是一种科 学的人力资源管理工具,它通常以问卷调查等形式,收集员 工对企业管理各个方面满意程度的信息,然后通过后续专业 科学的数据统计和分析,真实的反映公司经营管理现状,企 业管理者决策提供客观的参考依据。
2、病人的满意度调查:是指人们由于健康、疾病、生命质量等方 面的要求而对医疗保健服务产生某种预期期望,然后对所经历的 医疗保健服务进行比较后形成的情感状态的反映。
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满意度在医疗服务调查研究中存在的问题
1、对医务人员满意度调查中存在的问题研究较少 大部分医疗服务满意度研究主要研究的是医务人员工作满意度、患者满意度
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调查后发现,引起人们工作动机的因素主要有两个:一是 保健因素,即人们对诸如本组织的政策与管理、工作条件人际 关系、薪酬等,如果得到满足就没有不满意,得不到满足就会 不满意,二是激励因素。即对于成就、赏识和责任等,如果等 到满足就会满意,如果得不到满足就不会产生满意感,但也不 会不满意,只有激励因素才能够给人们带来满意感,而保健因 素只能消除人们的不满,但不会带来满意感。
成年感受的英语作文

As an adult,life presents a myriad of experiences and emotions that are unique to this stage of life.Here are some reflections on the feelings and realizations that come with adulthood:1.Responsibility:One of the most significant feelings in adulthood is the weight of responsibility.As an adult,you are responsible for your own life decisions,including your career,finances,and relationships.This sense of responsibility can be both empowering and daunting.2.Independence:With adulthood comes the freedom to make your own choices.You can decide where to live,what to eat,and how to spend your time.This independence is exhilarating but also comes with the understanding that you must live with the consequences of your choices.plex Relationships:As an adult,relationships become more complex.Friendships may deepen,but they can also become strained due to differing life paths.Romantic relationships can lead to commitments such as marriage and family,which bring their own set of joys and challenges.4.Career Satisfaction:Finding a career that provides both financial stability and personal fulfillment is a common pursuit in adulthood.The satisfaction derived from work can greatly influence ones overall happiness and sense of purpose.5.Financial Management:Learning to manage money effectively is a critical aspect of adult life.This includes budgeting,saving,and investing,all of which contribute to longterm financial health.6.Personal Growth:Adulthood is a time of continuous learning and growth.Whether its through formal education,selfimprovement,or life experiences,personal development is an ongoing process that shapes who you are.7.Health Consciousness:As an adult,you become more aware of the importance of maintaining good health.This includes regular exercise,a balanced diet,and preventive healthcare.8.Time Management:Balancing work,family,and personal time is a skill that many adults strive to master.Effective time management is crucial for reducing stress and ensuring that all aspects of life receive attention.9.Coping with Loss:Unfortunately,with age often comes the experience of losswhetherits the loss of a loved one,a job,or a dream.Learning to cope with loss and finding ways to heal is a part of the adult journey.10.Appreciation for Lifes Simple Pleasures:As an adult,you may find that its the simple things in life that bring the most joyspending time with loved ones,enjoying a beautiful sunset,or savoring a good meal.11.Social Awareness:Adulthood often brings a heightened awareness of social issues and a desire to contribute positively to the world.This can manifest in various ways,from volunteering to advocating for change.12.Reflection and SelfAwareness:With the passage of time,adults tend to reflect more on their lifes journey,their choices,and their identity.This introspection can lead to a deeper understanding of oneself and ones place in the world.In conclusion,adulthood is a rich tapestry of emotions,experiences,and responsibilities. It is a time of growth,learning,and selfdiscovery,where each individual carves their own path and finds their unique way of navigating the complexities of life.。
新编剑桥商务英语中级学生用书

Unit 1a Teamworktoiletries:n.化品厂、清、化用品公司major brands :主品牌expatriate:n. 民,放弃本国国籍的人 [eks ?p?trieit]creative thinking:新思a survival course:生计技巧培程profile :n. 介,小,概略,面,面像,廓,外形 [ ?pr ?ufail]simulation:n.模,模拟 [ ?simju ?lei ? ?n]go for profit:追求利 [ ?pr ? fit]behind schedule:度落伍于划stick to the schedule:格按划行Unit 1b Communicationexceed: v.超越,,(在数目、量上)突出、先 [ik ?si:d]over-estimate :vt.高的估manageable:adj.便于管理 [ ?m?nid??bl]understate:vt.描淡写的,很有制的述或表达,少、少(数据等)[ ??nd??steit] seminar :n.研会,会,研小[ ?seminɑ:]management:n. (企机关的)管理人,(企等的)管理、,(与人交往的)手段follow-up evaluation:后估 [i ?v?lju ?ei ? ?n]complimentary ticket:免送的票,待券 [ ?k? mpli ?ment?ri]Self-study and Exam practicehave everything to do with:与⋯关系亲密curriculum vitae:个人、履,称 CV[k ??rikjul ?m]human factor :要素Unit 2a Entertainingcustomer satisfaction form:客意、状况卷表questionnaire :n. 表,卷 [ ?kwesti ??n??]criterion : n. (批、判断等的)准、准[krai ?ti ?ri ?n] →【pl. 】criteria atmosphere:n. 氛,大气,大气,空气attentiveness :n. 殷勤、周祥value for money:n.物有所程度,合算,花得enhance:vt.提高,增添,加[in ?hɑ:ns]cater : v. 供给食及服mezzanine: n.(尤指介于一与二之的)中楼corporate :a.社的,法人的[ ?k? :p ?rit] corporation : n. cooperate: vi.合作,配合,助[k ?u?? p?reit] cooperation reasonable prices:合理的价钱interior design:室内装饰[in ?ti ?ri ?]公司: n.合作group dining:体用餐catering requirement:餐要求tour groups:旅行corporate events:公司交际活wine tastings:品酒会steak :n. 牛排 [steik]company presentations :公司告会 [ ?prez ?n?tei ? ?n]business trip :公旅行vegetarian :n. 素食者 a. 素食者的,只有蔬菜的 [ ?ved?i ?t ? ?ri ?n]evolve : v. 逐展或达成,演,演化[i ?v? lv]evolution: n.演,化,展 [?i:v ??lu: ? ?n]pride ourselves on/upon:⋯感觉傲to cater for:供给餐服,招待gently : adv. 地,当心地strive : vi.得⋯而努力斗,追求 [straiv]distinctive:adj. 独出心裁的 , 有特点的 [dis ?ti ?ktiv]memorable: adj.忘的,得念的,得的[ ?mem?r ?bl]Unit 2b Corporate hospitalitycorporate hospital:商招待,企交际tip :n. 技巧,,忠告be in need of:需要social setting:交际合poor timing:不合事宜timing:n. 机trade fair :洽会,商品交易会fair: n.市集teenage :adj. 青少年的prospect :n. 可能的、潜伏的客,情景,风景,远景,前程,有希望的候人[ ?pr ? spekt] hook:n. 子,吸引人趣或注意力的方式v. 住,挂住,吊住a fact-finding mission:状况,地观察 [ ?mi? ?n] n.使命,任,代表,使substantial:adj. 重要的,有影响的,固的,大量的,的,大概上的[s ?b?st?n ? ?l] fortune: n.好运,时机,机,命运,前程,,大的富[ ?f ? :t ??n] fortunately:adv. 好运的 [ ?f ? :t? ?nit]sociable :adj.好交的,喜与人交往的,平和的[ ?s?u??bl]rugby :n. (英式)橄球 [ ?r ?ɡbi]intimate:adj.密的,个人的,个人的(心里深的);n.至交,好友[ ?intimit]vt. 表示,表示 [ ?intimeit] :He intimated his wishes with a slight nod of his head. purposeful :adj. 有清楚目的,有明确目的,坚决的,定的chit-chat:n.(非正式)聊天,disposal :n.弃,理,消除,摆列,部署[dis ?p?uz?l]→v. disposelie in⋯:(原由、趣、答案等)在于⋯stand around :站着add up to :等于,意味着,明,共达,whisper into his ear:在某人耳低声in terms of :从⋯的角度来看,就⋯而言in due course:到必定的候 , 没多久in due time: 及地 , 适地 , 按地Self-study and Exam practicecontinental breakfast:欧式早饭 [ ?k? nti ?nent ?l]bilingual applicants:拥有双能力的申者 [bai ?li ? ɡw?l]end-of-year party:年聚会job advertisement :招工广告marketing secretary:部秘. (Personal Assistant):个人助理administrative support:行政管理上的支持secretarial skills:文秘技术up-to-date information technology:最新的信息技communications skills:交流能力,交技术science marketing assistant:科技助理an internal recruitment policy:内部招工政策 [ri ?kru:tm ?nt] n.征募新兵,充official working hours:正式的工作long-term employment:期聘用production manager:生理work overtime:加班take legal action against:⋯提出settle the dispute:解决 [dis?pju:t]. ,争,争端secretarial and administrative staff:文秘及行政人unforeseen circumstances:以料的状况meet agreed delivery dates:按定的日期准送place your order with:向⋯定outlet : n. 代店,店,出口,出路,泄门路 [ ?autlet]legal advisers:法律established customers:老客( a. 已定制的,已确立的)bring ⋯up:把⋯提出来give ⋯priority:先考,理某事 [prai ?? riti]a backlog of orders:的[ ?b?kl ?ɡ](n.未之事)at one ’s disposal:由⋯自由支配on⋯basis :在⋯基上look forward to sth.:期盼,期望value for money:物有所an overview of⋯:⋯的概括 [ ??uv?vju:] (n. ,概,概括)call in :来,叫⋯来,来,找来 call by: <非正 >道postpone till/until⋯推到某个 [ ?p?ust ?p?un]Unit 2 Customersre-organise:n.改,改loan :vt. 借出 n.行款[l ?un]forecast : vt. n.,venture : n. 目 v. 冒 . Nothing venture ,nothing have.不入虎穴焉得虎子。
项目名称养老院老人护理情感陪护模式探讨主题社区护理-PSBHChina
项目详细内容 Project Details:
(63.4%) in the study; youngest participant was 56 years old, and
oldest participant was 90 years old, with an average age of 81±
6.45. 4 participants stayed in the home for less than a year, 13 of
P
<0.005
表 2 干预前后孤独程度比较 Table 2. Comparison of loneliness level before and after intervention.
执行力
Excellence in Execution
请提供评价标准(如时 间、预算、人力、干预族 群的满意度),及计划初 始估计与成果的比较 。 例:规划运行4个月,800 人民币。实际为4个月, 花费680人民币。 请以中英文填写。
安亭镇黄渡养老院是一所社区一级的公办养老院,总床位数 300 个,目前入 住有 245 位老人。大多是属于居保老人。由于家庭及疾病等因素家属选择了 养老院这种集中养老方式。一些老人在养老院里缺少亲情关爱,感觉孤独。彼 此缺乏交流,影响在院适应率,这种情况下老人迫切需要专业的护理情感陪 护。 Huangdu nursing home in Anting Town is a first-class community public nursing home with 300 beds. The 245 elderly who are currently staying in the home are mostly under government insurance scheme. Due to diseases and other reasons, the elderly’s families chose for them to stay in nursing home. Many of the elderly occupants are lonely without care and concern from family members. It is even harder for them to adapt to the nursing home when they refuse to interact with others. They are in urgent need to receive professional emotional care.
MBA论文——某公司员工工作满意度影响因素现状分析
(此文档为word格式,下载后您可任意编辑修改!)中国科学技术大学硕士研究生学位论文开题报告论文题目某公司员工工作满意度的影响因素现状分析学生姓名申琳教师姓名黄攸立副教授单位名称中科大管理学院MBA中心专业名称工商管理专业代码研究方向人力资源填表日期2010年10月内容摘要在国家新医改的大环境下,伴随着行业竞争的日益加剧,企业市场外部环境的急剧变化、组织快速扩张等多方面因素的共同作用下,人才市场化流动加剧。
北京**公司股份有限公司是一家大型国有股份制医药公司。
提高员工满意度对推动双鹤企业长远发展有重要作用。
在前人成果的基础上,本文采用问卷调查的方法,并获得公司高层领导的支持,对全体员工满意度进行评估,随机调查了一百多名员工,并通过对所收集的数据进行了相关分析,最终确定了**公司员工满意度影响因素,提出了进行管理改进的对策。
本文研究的内容主要包括以下几个章节:一、绪论,即提出问题、阐明意义、找出研究思路;二、文献综述,对满意度进行界定、找出理论原理、国内外研究现状;三、企业员工满意度影响因素分析,做了**公司企业特征分析,员工特征分析,确定满意度的构成,找出**公司员工满意度的模型;四、实证研究及数据分析,包括调查问卷的确定,数据的统计和分析;五、结论,提出**公司员工满意度管理的改进方法及实施建议。
本次调研配合了北京**公司的人力资源年度工作,对调动广大员工的工作积极性起到了良好的作用。
关键词:满意度关键影响因素数据分析ABSTRACTWit h the reforming of national medicine policies, the fast growth of pharmaceutical companies and the dramatically increased competitions among enterprises, the marketing environment changes in seconds, thus leading to the intensified talent mobility in this marketing-directed economy. As a large-scale state-owned stock corporation, it is significant to improve the satisfaction index of the employees for a long-term sustainable growth.Based on the previous research, in this thesis we adopted an empirical research method to investigate all staff degree of satisfaction at DOUBLE CRANE Pharmaceutical Co., This work was supported by the senior leadership of the company. Here, we randomly selected over 100 employees, conducted a survey and analyzed thecollected data. We concluded that several factors are critical for the determination of the satisfaction index of the employees. Based on this study, we proposed the strategies for future improvement.This thesis includes five chapters. In chapter 1, introduction part, we pointed out the significance of this research work and the methods to carry out this research; chapter 2 gave a literature review including the concept, the theory and the previous results of domestic and international research on this topic; chapter 3 summarized the preliminary research results and proposed several factors which might have significant effects on the satisfaction index, thus providing the basis for the questionnaire; chapter 4 included the designing of questionnaire, data statistic analysis; in chapter 5, the conclusion part, we proposed several strategies for the improvement of the satisfaction index of the employees.This research work on the satisfaction index of employees and the proposed strategies would help to advance the management of the human resources and promote employees′ passion to work at DOUBLE CRANE Pharmaceutical Co.Keywords: Satisfaction Index; Critical Factors; Data Analysis目录第一章绪论 (6)第一节问题的提出 (6)第二节研究的目的和意义 (7)第三节本文研究思路及主要内容框架 (8)第二章文献综述 (9)第一节工作满意度定义 (9)第二节研究理论及模型 (9)一、马斯洛理论 (9)二、双因素理论 (9)三、公平理论 (10)四、期望理论 (11)第三节国内外研究概况 (12)一、国外研究进展 (12)二、国内研究进展 (12)三、国内外进展总结 (13)第三章员工满意度影响因素初步探析 (14)第一节**公司企业特征分析 (14)第二节**公司经营公司员工特征分析 (16)一、整体素质一般 (16)二、需求层次高 (17)三、流动意愿大 (17)第三节工作满意度的构成 (17)一、对工作回报的满意度 (18)二、对工作条件的满意度 (18)三、对工作群体的满意度 (18)四、对企业文化的满意度 (18)第四节**公司的员工工作满意度模型的选用 (19)第四章实证研究及数据分析部分 (21)第一节问卷设计 (21)第二节研究样本 (21)第三节数据结构分析 (22)一、问卷的信度和效度检验 (22)二、KMO系数和巴氏球形检验 (23)三、特征因子提取 (23)四、旋转后的因子成分矩阵 (25)五、维度命名: (26)六、因子提取 (27)七、信度分析 (28)第四节调查数据的统计 (29)一、人员调查情况 (30)二、测量维度情况统计 (31)第五节调查数据分析 (33)一、人员特征对满意度的影响分析 (33)二、人员特征的方差分析 (34)三、影响员工满意度的主要测量因素分析 (35)四、总体满意度对各维度测量要素的回归分析 (36)第五章解决方案探讨 (38)第一节研究结论 (38)第二节分析调查结果 (38)一、加班工资 (38)二、社会地位 (39)三、奖金 (39)四、晋升机制 (40)第三节制定行动计划 (43)一、引进人才 (43)二、留住人才 (43)三、培育人才 (44)第四节研究展望 (44)一、员工满意度管理与企业管理的关系 (44)二、研究对象的普遍性和可信度 (45)第五节研究不足 (46)参考文献 (47)附录1员工满意度调查问卷 (49)个人简历 (49)致谢 (50)第一章绪论第一节问题的提出北京**公司股份有限公司,是中国首家通过GMP认证的医药企业。
Customer satisfaction questionnaire
Score 分数Delighted 欣喜=5Very satisfied 非常满意=4Satisfied 满意=3Somewhat satisfied 基本满意=2Disappointed 不满意=1Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfied 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied 基本满意Disappointed 不满意Delighted 欣喜Very satisfiedd 非常满意Satisfied 满意Somewhat satisfied Disappointed 不满意Customer signature 客户签名:Date 日期:锦丰科技(深圳)有限公司Customer satisfaction questionnaire客户满意度调查BLUESTAR MOULD ENGINEERING LIMITEDIf you would like to share any additional comments or experiences about us, please enter them below 如果您有其他意见或建议,请填写在以下表格:Dear ***,Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.Sincerely,感谢您提供机会让我们为您更好地服务。
英语长单词集合(带音标)
international[,intə'næʃənəl] adj 国际的organization [,ɔ:ɡənai'zeiʃən] n 组织;机构communication[kə,mju:ni'keiʃən] n 交流通讯independent [,indi'pendənt]adj 独立自主的transportation[,trænspə'teiʃən] n 运输;运送transportation[,trænspə'teiʃən] n 运输;运送similarity[,simi'læriti] n 类似;类似处unforgettable[,ʌnfə'ɡetəbl] adj 难忘的opportunity [,ɔpə'tju:niti] n 机会;时机apologise [ə'pɔlədʒaiz] vi 英=apologize(美)道歉.preparation [,prepə'reiʃən] n 准备;预备professional adj [prəu'feʃənəl]专业的;职业competitor [kəm'petitə] n 竞争者,对手disagreement [,disə'ɡri:mənt] n 不一致;分歧environmental [in,vaiərən'mentəl] adj 环境的announcement [ə'naunsmənt] n 宣告;公告intelligence [in'telidʒəns] n 智力;聪明;智能invitation[,invi'teiʃən] n 邀请;邀请信commercial[kə'mə:ʃəl] adj 商业的;贸易的generation[,dʒenə'reiʃən] n 一代,destruction[di'strʌkʃən] n 破坏;毁灭generation[,dʒenə'reiʃən] n 一代(人)dormitory['dɔ:mitəri] 宿舍application[,æpli'keiʃən] n 应用 ,实施, 用途disadvantage [disəd'vɑ:ntidʒ] n 不利;不利条件conclusion[kən'klu:ʒən] n 结束;结论thunderstorm['θʌndəstɔ:m] n 雷雨;雷暴experiment[ik'speriment, ek's-] n 实验;protection[prəu'tekʃən] n 保护;防卫agricultural[,æɡri'kʌltʃərəl] adj 农业的;农艺,conference ['kɔnfərəns]n 会议;讨论会humourous ['hju:mərəs] adj (=humorous)富于幽默感的;滑稽的interpretation[in,tə:pri'teiʃən] n 解释;阐明appreciate[ə'pri:ʃieit] vt 赏识;鉴赏;感激attraction[ə'trækʃən] n.吸引人的事物;吸引;吸引力conservation[,kɔnsə'veiʃən] n(自然资源的)保护;管理;保存imagination[i,mædʒi'neiʃən] n 想像(力);空想helicopter['helikɔptə] n 直升(飞)机perspiration[,pə:spə'reiʃən] n.汗水;出汗radioactivity[,reidiəuæk'tivəti] n.放射性;放射现象;放射线'misunderstand[,misʌndə'stænd]vt.(misunderstood, misunderstood)误解;误会observation[,ɔbzə:'veiʃən] n.注意;观察;观测exploration[,eksplɔ:'reiʃən] n.探究;考察;勘探interviewee[,intəvju:'i:] n.被接见者;被采访者; 被面试者introduction[,intrə'dʌkʃən] n.序言;介绍;引进atmosphere['ætmə,sfiə] n.气氛;情绪;大气;大气层stadium['steidiəm] n.(有看台的)露天体育场extraordinary[ik'strɔ:dənəri] adj. 特别的;不平常的;惊人的contribute[kən'tribju:t] vi.作出贡献contemporary[kən'tempərəri] adj.当代的;现代的;¥consumer[kən'sju:mə] n.消费者;用户;客户definition[,difi'niʃən] n.定义;解释contagious[kən'teidʒəs]adj.(指疾病)接触(传)染的;(情绪等)感染性的motorcycle['məutə,saikl] n.摩托车premier['premjə, pri'miə, 'pri:m-]n.总理;首相responsibility[ɔnsə'biliti] n.责任;责任心;职责cooperation[kəu,ɔpə'reiʃən] n.合作;配合representative[,repri'zentətiv] n.代表;典型;议员explanation[,eksplə'neiʃən]n.解释;说明;阐述thermometer[θə'mɔmitə] n.温度计;体温表@sustainable[sə'steinəbl]adj.能持续的;能维持的;能承受的constitution[,kɔnsti'tju:ʃən]n.宪法economic[,i:kə'nɔmik]adj.经济的;经济学的;foundation[faun'deiʃən]n.基础;建立rejuvenate[ri'dʒu:vineit]vt.& vi.(使)恢复(青春)活力;(使)返老还童impressive[im'presiv] adj.给人深刻印象的companion[kəm'pænjən]n.同伴;同伙collision[kə'liʒən] n.碰撞;(利益、意见等)冲突relationship[ri'leiʃənʃip]n.关系;联系;亲属关系demonstration[,demən'streiʃən] n.游行;集会;;discrimination[dis,krimi'neiʃən]n.歧视;区别independence[,indi'pendəns] n.独立;自主;unconditional[,ʌnkən'diʃənəl] adj.无条件的arrangement[ə'reindʒmənt]n.安排;unemployment[,ʌnim'plɔimənt]n.失业(状态);失业众人数reconstruction[,ri:kən'strʌkʃən]n.重建;重建物economical[,i:kə'nɔmikəl] adj.经济的;节约的segregation[,seɡri'ɡeiʃən]n.隔离;分离injustice[in'dʒʌstis]n.不公平;非正义financial[fai'nænʃəl]adj.财务的;金融的;【disability[,disə'biləti]n.伤残;无能;无力encouragement[in'kʌridʒmənt]n.鼓励;促进accessible[ək'sesəbl]adj.可以使用(或得到)的;能进入的motivate['məutiveit] vt.使有动机;激发background['bækɡraund]n.背景possibility[,pɔsə'biləti] n.可能(性);可能的事connection[kə'nekʃən] n.联系;关系;联结reasonable['ri:zənəbl]adj.合乎情理的;讲理的consequence['kɔnsi,kwəns] n.结果;后果;影响archaeological[,ɑ:kiə'lɔdʒikəl]adj.考古学的@archaeologist[,ɑ:ki'ɔlədʒist] n.考古学家decoration[,dekə'reiʃən]n.装饰;装潢requirement[ri'kwaiəmənt]n.需要;规定distinction[dis'tiŋkʃən]n.差别;对比accompany[ə'kʌmpəni]vt.陪伴;陪同investigation[in,vesti'ɡeiʃən] n.调查研究punishment ['pʌniʃmənt]n.惩罚administration[əd,mini'streiʃən]n.管理;行政(机关);经营concentrate['kɔnsəntreit] vi.集中;全神贯注 vt.集中;聚集;浓缩rhinoceros[rai'nɔsərəs, ri-] n.犀牛(dedication[,dedi'keiʃən] n.忠诚;奉献technological[,teknə'lɔdʒikəl]adj.技术的pronunciation[prəu,nʌnsi'eiʃən]n.发音;发音方式immigration[,imi'ɡreiʃən] n.移民aboriginal[,æbə'ridʒənəl] adj.土著的procedure[prə'si:dʒə]n.步骤;程序;手续identification[ai,dentifi'keiʃən] n.验明;鉴别consideration[kən,sidə'reiʃən]n.考虑;体贴nutritional[nju:'triʃənəl]adj.营养(品)的promotion[prəu'məuʃən]n.(商品等)宣传;推销;促进;提升(anniversary[,æni'və:səri] n周年纪念(日)granddaughter['ɡræn,dɔ:tə]n.(外)孙女comprehension[,kɔmpri'henʃən]n.理解(力)fundamental[,fʌndə'mentəl] adj.基本的;根本的prosperity[prɔs'periti]n.繁荣;成功proficiency[prəu'fiʃənsi]n.熟练;精通insurance[in'ʃuərəns] n.保险;保险业;significance[siɡ'nifikəns] n.意义;重要性expectation[,ekspek'teiʃən] n.预料;期待;期望questionnaire[,kwestʃə'nεə, ,kes-] n.问卷;调查表(bureaucratic[,bjurəu'krætik] adj.官僚的;官僚制度的contradictory[,kɔntrə'diktəri] adj.互相矛盾的;互相对立的congratulate[kən'ɡrætʃu,leit]vt.祝贺;庆贺combination[,kɔmbi'neiʃən]n.结合;混合物compulsory[kəm'pʌlsəri]adj.义务的;有责任的; 必须做的corporation[,kɔ:pə'reiʃən]n.公司;法人团体presentation [,prezən'teiʃən, ,pri:-] n.描述;介绍;提出transparent[træns'pærənt]adj.透明的enthusiasm[in'θju:ziæzəm] n.热心;热情satisfaction[,sætis'fækʃən] n.满意;满足competitive[kəm'petitiv]adj.比赛性的;好竞争的tournament['tuənəmənt, 'tɔ:-, 'tə:-] n.联赛;比赛;锦标赛。