民航服务英语口语教程教案unit 9-2
民航乘务英语Unit2教案
湖南外国语职业学院教案首页Period 1-2I Lead-inReview1 Tran slate the words, phrases and senten ces below:1）航站楼3）分配位子5）乘机手续台7）安检处2）有效护照4）问讯处6）护照检查处8）行李认领9）健康证明、接种证明和海关申请表10）被隔离11）外币兑换处12）地勤人员13）称行李14）超重行李15）候机室16）头等舱/商务舱/经济舱17）行李箱18）登机19）当班地勤人员20）国内航线21）排队22）插队25）告诉某人做某事26）监视屏幕27）检查可疑物品28）若某位旅客携带有金属制品，金属监测仪就会叫29）任何旅客都享有免税商品限额。
30）约在起飞前一小时，旅客到达登机口2 Fill in the forms:1 /Check______①_______2 Y Weigh luggage f ②__________1 ③ _______3 I___________Passport con trolIF 1「to __________Security controlCheck-i n desk2 if they ____ the metal detector ______仃 1 r one hour before departure, __________ .Boardi ng 2 彳show ________ .3 匚______ before boarding the aircraft.1 Luggage reclaim广厂①________②________2- Immigration and customs V ③ _________彳④z__z_l⑤_________3（_____________ .n General Ideas about Unit 2:Aims :1 to get some ideas of the categories of airline personnel and each class ' s responsibilities, etc. （了解航空工作人员的分类及每类人员的工作职责；）2 to lear n the key words and expressi ons.Teaching'simportant points and difficulties （教学重点与难点）:1 some key words and expressi ons:accelerate加速,arm 使…处于可用状态,altitude海拔,pre-flight briefing 起飞前会议, flight deck / cockpit 驾驶舱,co-pilot / second officer 副驾驶, chute 滑道,Departure loungedomestic国内的, elevator升降舵, eligible符合条件的,evacuati on 疏散, exit使离开, fasten 系紧,to use hand- held metalArrivalditching水上迫降,seat- pitch 座位间距, steering control 方向控制9 , touch down 落地 , wing flap 翼襟2 Main roles of cabin attendants3 Long Sentences民航乘务英语 Unit2 教案fuselage 机身, galley 机上厨房 , hydraulics 液压的 , inflate 使膨胀 ,initiative 首要的判断力 ,instruct 发出指令 , lavatory 机上卫生间 ,prohibit 禁止 , purser 乘务长, release 释放,roar 吼叫 , rudder 方向舵, steer 控制…的方向,steward 男乘务员, stewardess 女乘务员, stow 装载 ,taxi 滑行 ,un dercarriage 起落架aerodrome controller 机场管制, air traffic controller 空管, air tug 拖车,area controller 地区管制9 ,charter flight 包机, control column 操纵杆 ,cross check 交叉检查, emergency equipmen 急救装置, first officer 大畐寸,flight engineer 机上机械员 , flight schedule 飞行计划 , flight service director 主任 乘务长 ,food and beverage supplies 餐饮供应,fuel transfer 换油, gear up收起落架,jump seat 乘务员座椅,life vest 救生衣 ,long haul 长途（旅行 / 运输） short haul 短途（旅行/运输）,main landing gear/ undercarriage 主起落架,nose landing gea 前起落架, on board在飞机上, parking stand 停机坪,personality traits 个性特征,pick up 增加 , public address system 广播系统,pull up 收起,put …full on 把…全部加上,safety dem on strati on 安全演示,seat- configuration 座椅规格 , stretch out 伸展, take off,1) Airline Personnel is a generic term for people who work with aircraft in one capacity oranother, whether they fly the aircraft, serve passengers or maintain an aircraft. 航空工作人员通常指的是以一种或另一种身份与航空工作有关系的工作人员，无论是飞机驾驶员，空乘服务人员，还是维修人员，都统称为航空工作人员。
《民航服务英语》教学指导方案
《民航服务英语》教学指导方案教学目标：1.掌握民航服务英语的基本词汇和表达方式。
2.提高学生的听、说、读、写能力，能在民航服务场景中进行实际交流。
3.培养学生的跨文化交际能力，了解不同国家的飞行常识和服务习俗。
教学内容：1.民航服务英语的基本表达方式和用语；2.预定机票、办理登机手续、询问航班信息、说明行李要求、预定餐食等服务场景对话；3.各个国家的飞行常识和服务习俗。
教学步骤：第一步：导入1.利用图片展示不同场景中的民航服务，引发学生对话题的兴趣。
2.通过问题的提问，了解学生对民航服务的基本了解程度。
第二步：学习基本表达方式和用语1.给学生发放学习材料，对基本表达方式和用语进行讲解和示范。
2.教师与学生进行对话，练习基本表达方式和用语。
第三步：分组角色扮演1.将学生分成小组，每个小组由一名学生扮演旅客，其他学生分别扮演机场工作人员、空乘人员等角色。
2.设立不同的民航服务场景，要求学生使用民航服务英语进行实际交流。
3.合理安排时间，让每个小组都有机会进行角色扮演。
第四步：分析不同国家的飞行常识和服务习俗1.教师介绍不同国家的飞行常识和服务习俗，让学生了解不同国家的服务方式和习惯。
2.学生分组进行讨论，分享各国特色和经验。
第五步：总结和评价1.学生总结今天学到的民航服务英语表达方式和用语，以及不同国家的飞行常识和服务习俗。
2.教师对学生的表现进行评价和给予鼓励，并提出进一步改进的建议。
教学方法：1.情景模拟：通过角色扮演的方式，使学生在真实的场景中进行实际交流，提高实践能力。
2.合作学习：通过小组合作活动，培养学生的团队协作能力和跨文化交际能力。
3.多媒体教学：利用图片、视频等多媒体资源，使教学内容更生动有趣。
教学评价：1.角色扮演的表现评价：对学生在角色扮演中的表现进行评价，包括语言的准确性、流利度和表达能力等。
2.对话反馈：针对学生在角色扮演中的表现，进行给予反馈和建议，帮助学生改进。
3.学生自我评价：学生进行自我评价，对自己在角色扮演中的表现进行评价，提出自己的不足和改进计划。
《民航服务英语》课程创新教学计划
《民航服务英语》课程创新教学计划保定女子职业中专学校梁丽然一、适用对象本计划适用于高职高专二年级民航服务专业的学生。
二、课程性质《民航服务英语》是民航专业的职业基础课，。
本课程与英语语言有密切的关联，如英语听力、口语、阅读、写作等等；同时与空乘行业也有交集。
所以是跨越两学科的一门实用课程。
三．课程目标本课程首要目标是培养和提高学生的英语交际能力和机上及机场的应变能力。
了解并掌握民航服务英语的基本内容与相关的语言知识及民航地面服务所需的相关英语知识，包括：、机场、航空公司、客货运输、机票、行李、安检等内容。
本着这样的宗旨，课堂上将提供让学生大量进行口语训练的机会，并且让学生熟悉民航服务中涉及到的专业知识和服务技巧。
课堂上设计生动逼真的会话情景，以及富有创意的角色扮演，让学生能够进一步巩固和发展他们的语言实际交际能力，为将来他们的民航服务工作打下坚实的基础。
四、课程学时《民航服务英语》课内学时数为60学时。
五、课程设计本课程在教学过程中，要充分将理论和实际相结合。
语言只有通过不断练习才可以不断进步，口语尤其如此。
因此课堂上要组织各种各样的活动，创造大量机会让学生进行口语训练，激发他们的兴趣和主动性。
同时也要将空乘方面的专业英语术语和文化差异融入其中，使他们在专业素质方面有一个质的提升。
六、教材及媒体使用说明文字教材：高等教育出版社07年版《民航服务英语》本教材从培养高级应用型人才的总体目标出发，结合学生毕业后的工作实际，力求向学生提供其未来工作岗位所需要的专业英语知识技能，培养学生使用涉外业务英语的交际能力。
突出选材的真实性、科学性、时代性、趣味性和多样性，更有利于激发学习兴趣和实现培养目标。
另外可以多多使用相关多媒体资料，以增加教学的生动性与形象性，增加学生兴趣，提高教学效果。
七、每个单元达标测试内容及重点Unit 1 telephone reservation教学重点：1．阅读部分：预定的方式，售票员售票所需要了解的程序等等。
重大社2024教学课件-民航乘务英语-Mission 9
that.
FA1：Don’t be afraid, madam. There is a minor fire in the lavatory. We are dealing with that.
PA1：Oh, my god. Are you sure that will be okay?
FA1：All our flight attendants are （ 3）
FA2：Don’t worry, sir. It was caused by （ 4）
. You can
relieve the earache by swallowing. It will not last for long. PA2：But after a while it will happen again.
FA1：Sorry, Ma’am . Cabin service will be suspended during turbulence. We will resume all the
services after the turbulence. Please listen to the announcement
and follow the instructions.
PA1：OK, I will.
FA1：Thank you for you cooperation and remember to keep your seat belt fastened all the time.
Missio 9 Handling Other Emergencies
Missio 9 Handling Other Emergencies
Scenario 3
（The plane suddenly experienced decompression because of the technical problems in two hours into the flight. The oxygen has just dropped from the overhead compartment.）
民航专业英语unit9
Section A: Speaking
Relevant Announcements
Ladies and gentlemen, The “fasten seat belt” sign has been turned off. However, for your safety, we
strongly recommend you to keep your seat belt fastened while seated. Now, I will tell you where the cabin equipment locate and how to use them. Your seat-back can be reclined by pressing the recliner button on your armrest. The reading light, call button,and air flow are located above your seat. Airsickness bags are in the seat pocket in front of you.
Section A: Speaking
Words and Phrases
symptom
n.
swallow
v.
relieve
v.
effective
adj.
turbulence
n.
disinfect
v.
wound
n.
bleed
v.
painful
adj.
stand
v.
症状 吞咽 缓解 有效的 颠簸 将……消毒 伤口 流血 疼痛的 忍受
Lavatories are located in the front and rear of the cabin. Smoking is strictly prohibited on board.
unit9 机上特殊乘客服务
Section A: Speaking
Relevant Announcements
Ladies and gentlemen, The “fasten seat belt” sign has been turned off. However, for your safety, we
strongly recommend you to keep your seat belt fastened while seated. Now, I will tell you where the cabin equipment locate and how to use them. Your seat-back can be reclined by pressing the recliner button on your armrest. The reading light, call button,and air flow are located above your seat. Airsickness bags are in the seat pocket in front of you.
Section A: Speaking
Situational Dialogues
Situation: A passenger gets himself cut on his hand during turbulence. (P=Passenger, F=Flight Attendant) P: Help! F: What happened? P: I fell over and hurt myself in the lavatory during the turbulence. F: You’ve got some cuts on your right hand. Let’s disinfect your wound by medical alcohol and stop bleeding. It may be painful. Can you stand this? P: Oh, my gosh! F: Good, the bleeding is controlled. Now I’ll get your wound dressed. Is it much better now?
民航机务职业英语口语Unit Nine
Speaking Practice
Prepare dialogues on the following situations:
1. Two colleagues are talking about their impression of Beijing, they do not share the same impression
Note: When you hesitate to agree or when you are not sure, you may say: “I think / suppose / guess so.”
Expressing Disagreement
Expressions of strong disagreement
Yes, I’d agree with you. I’m of exactly the same opinion. I’m with you on that. That’s just what I was thinking. That’s a good point / my opinion too / how I feel. Yes, I’d accept your view on that.
Part B Communicative Functions
Expressing Agreement
Note: RNP AR: Requested Navigation
Performance Authorization Required 要求的导航性能
Expressions of agreement
Expressions of weak disagreement
民航服务英语教案
民航服务英语教案民航服务英语教案篇一:民航英语全教案情境1Item 1Preflight preparationTeaching ideas: Focus on the students, students are the master ofthe class, the content of the lesson is for the students, and pay full attention to the understanding and attending to the lesson of students.Teaching aims: Practicing the listening and oral English abilitiesof students. Ask students to remember and use their own words to retell the content of the dialogues, in order to use the professional words for daily communication.Teaching contents: Unit 1 An Airline JobTeaching skills:Group discussion; group asking; group competitionTeaching steps:Preparation period1. Know the English name of each student; use their English names in the class, andtell the English name of the teacher to the students.2. Divide the students into several groups according to the numberof the students.( 4or 6 in a group )3. Ask students to have a preview of the new lesson.Teaching periodPart One Warming Up——任务所飞航班计划——签到起飞前在规定的时间内到航班调度部门在乘务员所执行的航班上签名或在电脑上确以。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
2. Preview the new words and terms in unit 10.
Blackboard design
Unit 9 Drink Service
Ⅰ. Review
Ⅱ.Dialogues
2.To know the different categories of drinks served on board.
3To learn the different requirement and the process of serving drinks in both economy class and first class.
Step3. Ss role-play each dialogue and T corrects the wrong pronunciation. (10 mins)
Ⅲ.Exercise 4(15 mins)
Step1. T lets Ss do exercise by themselves.(5 mins)
[Activity：T asks questions and Ss answer.]
II.Dialogues (35 mins)
Step1.Listen to the recording of the dialogues twice, then T asks Ss the main idea of the dialogues. (13mins)
Step2.T explains the difficult points of each dialogue; T lets Ss do exercise 1; T and Ss summarize the general meaning of the structures in each dialogue together. (12mins)
《nit9 Drink Service
课次序号
18
授课类型
理论
授课时间
2018年5月11日
学时数
2
教学目标
Teaching objectives:
1.To know the basic knowledge of the drinks serviced in the cabin and get quite familiar with the requirement and the process for cabin drink service
教学反思
（包括教学心得、存在问题及改进构思）
重点难点
Teaching key points：
1.Key words and expressions.
2.To master the useful words and expressions for catering service.
Teaching difficult points：
1. Key words and expressions.
Ⅲ.Exercise4
IV.Exercise7
V. Summary
Ⅵ.Assignments
课堂总结
1. We have learnthow toserve drinks.
布置作业
1. Review the key sentences used indrink service;
2. Preview the new words and terms in unit10.
2. To master the useful words and expressions for catering service.
教 具
multimedia
教 学 过 程
复习与导入
1. Review the new words and terms in unit 9
教学内容与方法
I.Review thenew words and terms in unit 9(15 mins)
Step2.Ss show their dialogues and T corrects the inaccurate points. (10mins)
V. Summary(2mins)
1.We havelearnt how to serve drinks.
Ⅵ. Assignments (3mins)
Step2.Check the answers. (5mins)
Step3. Ss role-play each dialogue and T corrects the wrong pronunciation.(5 mins)
IV.Exercise 7(20mins)
Step1.T explains each situation and gives Ss time to prepare dialogues. (10mins)