售后服务相关中英文翻译
售后服务承诺书中英文对照版
售后服务承诺书中英文对照版售后服务承诺书 Service Commitment Letter尊敬的客户：感谢您选择我们的产品。
为了确保您享受到最优质的售后服务，我们郑重承诺如下：一、售后服务原则1.我们将秉承“客户至上”的原则，始终以客户需求为中心，提供全方位的售后服务支持。
2.我们承诺快速响应客户的售后需求，在最短的时间内提供满意的解答和解决方案。
3.对于产品质量问题或技术故障，我们将尽快安排维修人员进行检修或提供替换解决方案。
二、售后服务内容1.产品保修期内，我们将提供免费的维修服务。
具体保修期限和内容详见附表。
2.良好的产品使用体验是我们对产品质量的承诺。
我们将提供产品使用指南，确保客户正确使用产品并避免因错误使用而产生的问题。
3.随产品附赠的配件，我们将提供一定时间内的更换保修服务。
具体规定请参照附表。
4.我们将定期组织技术培训，确保售后服务人员持续掌握产品知识和技能，以满足客户各类问题的解决需求。
三、售后服务流程1.客户在发现产品质量问题或遇到技术故障时，请及时与我们联系。
我们将在24小时内回复您的请求，并根据具体情况采取相应的解决方案。
2.在售后服务过程中，我们将与客户保持密切沟通，及时提供工作进展报告，并为客户解答疑问。
3.若需要产品维修，我们将确保维修时间最短化，并将维修后的产品进行全面测试，以确保其质量符合标准。
4.对于产品维修时间超过承诺时间的情况，我们将提供适当的赔偿措施，对客户给予补偿。
四、售后服务的范围本售后服务承诺书适用于所有售出的产品。
无论您是直接购买还是通过我们的授权渠道购买，我们都将提供同样优质的售后服务。
五、其他约定事项1.本售后服务承诺书自购买之日起生效，有效期为产品保修期限内。
2.在售后服务过程中，若因客户自身原因（如错误操作、改装或虐待产品等）导致产品质量问题或技术故障，我们将无法提供免费维修或更换服务。
六、Service Commitment LetterDear Customer,Thank you for choosing our products. In order to ensure that you enjoy the best quality of after-sales service, we hereby make the following solemn commitments:I. After-sales Service Principles:1. We will uphold the principle of "customer first" and always prioritize customer needs, providing comprehensive after-sales service support.2. We promise to respond promptly to your after-sales requirements and provide satisfactory answers and solutions in the shortest possible time.3. For product quality issues or technical faults, we will arrange for repair personnel to conduct repairs or provide replacement solutions as soon as possible.II. After-sales Service Content:1. During the warranty period, we will provide free repair services. Please refer to the attached table for specific warranty period and coverage details.2. Ensuring a good product usage experience is our commitment to product quality. We will provide product user guides to ensure customers use the products correctly and avoid problems caused by incorrect usage.3. Accessories provided with the product will be given a certain period of replacement warranty service. Please refer to the attached table for specific provisions.4. We will regularly organize technical training to ensure that our after-sales personnel continuously acquire product knowledge and skills in order to meet various customer problem-solving needs.III. After-sales Service Process:1. If you find any product quality issues or encounter technical faults, please contact us as soon as possible. We will respond to your request within 24 hours and provide appropriate solutions based on the specific situation.2. During the after-sales service process, we will maintain close communication with you, provide timely progress reports, and answer any questions you may have.3. If product repair is required, we will ensure the shortest possible repair time and conduct comprehensive testing of the repaired products to ensure their quality meets the standards.4. In the event of a repair exceeding the promised time, we will provide appropriate compensation measures as compensation to customers.IV. Scope of After-sales Service:This service commitment letter is applicable to all products sold. Whether you make a direct purchase or purchase through our authorized channels, we will provide the same high-quality after-sales service.V. Other Agreements:1. This service commitment letter takes effect from the date of purchase and is valid during the warranty period.2. During the after-sales service process, we will not be able to provide free repair or replacement services if product quality issues or technical faults arise due to customer's own reasons (such as incorrect operation, modification, or product abuse).以上内容是我们对提供售后服务的承诺。
售后服务承诺书中英文对照版
售后服务承诺书中英文对照版售后服务承诺书(Sales After-Services Commitment Letter)尊敬的客户，非常感谢您选择我们的产品。
为了确保您获得满意的购物体验并提供优质的售后服务，我们制定了以下售后服务承诺。
请您仔细阅读，如有任何疑问或需要进一步了解，请随时联系我们。
一、产品质量保证1. 我们承诺所销售的产品均符合相关国家和地区的质量标准和法规要求。
2. 如发现产品存在非人为损坏或质量问题，我们将根据您的要求提供维修、更换、退款等售后服务。
二、售后服务时限1. 普通产品: 自您购买之日起，我们承诺为您提供12个月的质保服务。
2. 高端产品: 自您购买之日起，我们承诺为您提供24个月的质保服务。
3. 在保修期内，如产品发生故障或损坏，您可随时联系我们获得帮助。
三、售后服务渠道1. 如需售后服务，请您直接联系我们的客服团队。
我们将通过电话、电子邮件或在线聊天提供及时的技术支持和解决方案。
2. 如需要更换配件或寄回产品维修，请遵循我们客服团队提供的具体指示进行操作。
四、售后服务内容1. 技术支持：我们承诺为您提供全面的技术支持，解答产品使用中的常见问题，并提供相应的解决方案。
2. 维修服务：如产品存在故障或损坏，我们将为您提供相应的维修服务，包括更换零部件或进行整机维修。
3. 退换货服务：如您购买的产品未满足质量要求或您不满意，我们将根据您的要求提供退货、换货或退款的服务。
4. 软件更新：如有相关软件更新，我们将及时提供给您，并提供详细的更新指导。
五、服务异常处理1. 我们将竭尽全力为您提供满意的售后服务。
如果因为非人为损坏或质量问题导致我们无法提供及时有效的服务，我们将全额退款或按实际情况进行补偿。
2. 如因不可抗力等特殊情况导致无法提供正常的售后服务，我们将尽快与您沟通并协商解决方案。
最后，我们重申我们对产品质量和售后服务的承诺，希望能够成为您满意的合作伙伴。
如果您有任何问题或需要进一步了解，请随时与我们联系。
售后服务承诺书中英文对照版
售后服务承诺书中英文对照版范本1售后服务承诺书凡购买我公司产品保修壹年，在质保期内出现质量问题，本公司免费维修，终身提供技术支持及配件。
售后服务不受时间限制，在接到电话后立即派人解决，听取用户反馈意见并及时处理。
如果您在使用我们的产品时遇到问题，欢迎随时与我们联系。
英文翻译：After-sales Service Letter of Commitment：All products purchased in our company are guaranteed to keep in good repair for one year.If quality problems happen in guarantee period,our company will maintain for free.Additionally,our company provides technical support and fittings for life.After-sales service isn't restricted by time and we will assign technical personnel to solve your problems immediately after receiving telephone and hear feedback idea of users and deal with them in time.If you are caught in some problems when using our products,welcome to contact us at any time.范本2售后服务承诺书After sale service undertaking浙江新天地家私秉持“全方位、高品质、快速度”的服务标准，以客户满意为目标，谨此公开承诺。
Zhejiang new world furniture uphold the principle of "a full range,high quality,fast "service standards,customer satisfaction as the goal,to the public commitment.一、服务承诺One,service commitment1．我公司组建了一批强硬的应急维修服务队，有经验丰富的现场工程师和高级技师，对出现的任何问题都能在最快的时间内赶到现场，进行维修和更换。
商务英语1000必备单词 Unit 13 ：After-sales Service 售后服务
商务英语1000必备单词 Unit 13 ：After-sales Service 售后服务学习英语中词汇是一个基本的入门，针对不同阶段的人群，需要学习词汇也是不同的，而在商务交往中对于词汇量有着更高的要求，那么关于商务交往中关于售后服务都有必备的哪些词汇呢 ?以下是小编给大家整理的商务英语1000必备单词 Unit 13 After-sales Service 售后服务，希望可以帮到大家Unit 13 After-sales Service第13单元售后服务after-sales serviceFreedom Group is known for their quality products and after-sales service.售后服务弗瑞登集团以产品品质与售后服务而闻名。
assembleThe bookshelves are easy to assemble.聚集;组装这些书架很容易组装。
customer satisfactionOur customer satisfaction scores are among the best in the industry.客户满意(度)我们的客服满意度在业界名列前茅。
customer service hotlineFor any queries, please call our customer service hotline at 0800080123.客服热线如需任何查询，请打我们的客服热线0800080123。
defer paymentCan I defer payment?延后付款我可以延后付款吗?deliveryI'm just calling to see if the delivery of your Cambridge Sofa went OK.递送我只是打来看看您的剑桥沙发是不是顺利送过去了。
installationThe installation of a new heating system will take two weeks.安装新暖气系统的安装需要两个星期。
售后服务承诺书英文
售后服务承诺书英文Dear Valued Customer,1. Warranty CoverageWe stand behind the quality of our products and offer a warranty period of [number of months/years] from the date of purchase. During this period, we will repair or replace any defective products free of charge. If a replacement is not available, we will provide a refund or a credit towards the purchase of a similar product.2. Technical Support3. Return and Exchange PolicyWe understand that sometimes products may not meet your expectations. If you are not satisfied with your purchase, you may return the product within [number of days] from the date of receipt for a full refund or exchange. Please note that the product must be in its original condition and packaging, and all accessories and documentation must be included.4. Customer Satisfaction Guarantee5. Contact InformationThank you for choosing [Your Company Name]. We appreciate your business and look forward to serving you.Sincerely,[Your Name][Your Position][Your Company Name]售后服务承诺书英文Dear Valued Customer,1. Warranty CoverageWe stand behind the quality of our products and offer a warranty period of [number of months/years] from the date of purchase. During this period, we will repair or replace any defective products free of charge. If a replacement is not available, we will provide a refund or a credit towards the purchase of a similar product.2. Technical Support3. Return and Exchange PolicyWe understand that sometimes products may not meet your expectations. If you are not satisfied with your purchase, you may return the product within [number of days] from the date of receipt for a full refund or exchange. Please note that the product must be in its original condition and packaging, and all accessories and documentation must be included.4. Customer Satisfaction Guarantee5. Contact InformationThank you for choosing [Your Company Name]. We appreciate your business and look forward to serving you.Sincerely,[Your Name][Your Position][Your Company Name]6. Extended Support ServicesIn addition to our standard warranty coverage, we offer extended support services to ensure that you continue to enjoy the benefits of your purchase long after the initial warranty period has expired. These services include priority technical support, software updates, and access to exclusive customer resources. Please inquire with our customer service team for more information on how to enroll in our extended support services.7. Customer Feedback8. Social Responsibility9. Privacy and SecurityWe understand the importance of protecting your personal information. Rest assured that we adhere to strict privacy policies and use stateoftheart security measures to safeguard your data. We will never share your information with third parties without your consent.10. Final ThoughtsWe are grateful for the trust you have placed in [Your Company Name] and are dedicated to maintaining that trust through exceptional customer service and product quality. If you ever have any questions or need assistance, do not hesitate to reach out. Our team is ready to help you make the most of your purchase.Thank you once again for choosing [Your Company Name]. We look forward to serving you now and in the future.Warm regards,[Your Name][Your Position][Your Company Name]售后服务承诺书英文Dear Valued Customer,1. Warranty CoverageWe stand behind the quality of our products and offer a warranty period of [number of months/years] from the date of purchase. During this period, we will repair or replace any defective products free of charge. If a replacement is not available, we will provide a refund or a credit towards the purchase of a similar product.2. Technical Support3. Return and Exchange PolicyWe understand that sometimes products may not meet your expectations. If you are not satisfied with your purchase, you may return the product within [number of days] from the date of receipt for a full refund or exchange. Please note that the product must be in its original condition and packaging, and all accessories and documentation must be included.4. Customer Satisfaction Guarantee5. Contact InformationThank you for choosing [Your Company Name]. We appreciate your business and look forward to serving you.Sincerely,[Your Name][Your Position][Your Company Name]6. Extended Support ServicesIn addition to our standard warranty coverage, we offer extended support services to ensure that you continue to enjoy the benefits of your purchase long after the initial warranty period has expired. These services include priority technical support, software updates, and access to exclusive customer resources. Please inquire with our customer service team for more information on how to enroll in our extended support services.7. Customer Feedback8. Social Responsibility9. Privacy and SecurityWe understand the importance of protecting your personal information. Rest assured that we adhere to strict privacy policies and use stateoftheart security measures to safeguard your data. We will never share your information with third parties without your consent.10. Final ThoughtsWe are grateful for the trust you have placed in [Your Company Name] and are dedicated to maintaining that trust through exceptional customer service and product quality. If you ever have any questions or need assistance, do not hesitate to reach out. Our team is ready to help you make the most of your purchase.Thank you once again for choosing [Your Company Name]. We look forward to serving you now and in the future.Warm regards,[Your Name][Your Position][Your Company Name]11. Community Engagement12. Educational Resources13. Proactive CommunicationWe believe in keeping our customers informed. In the event of any recalls, product updates, or important service information, we will proactively reach out to you. Your safety and satisfaction are paramount, and we want to ensure you have the latest information to make informed decisions.14. Accessibility and Inclusivity15. Continuous ImprovementWe are constantly looking for ways to enhance our products and services based on customer feedback and industry trends. Our goal is to stay ahead of the curve and provide you with innovative solutions that meet your evolving needs.Thank you for being a part of our journey.Warm regards,[Your Name][Your Position][Your Company Name]。
服务英语口语：售后服务表达法-推荐下载
服务英语口语：售后服务表达法售后服务承诺常用的句子：I want to know something about after-sale service. 我想了解一些售后服务的信息。
I'd like to inquire some information about the after-sale service. 我想咨询一些关于售后服务的信息。
We are competitive in our excellent after-sale service. 我们有着卓越的售后服务。
The company provides after service free of charge. 公司提供免费的售后服务。
We commit to providing professional after-sales service to our customers. 我们承诺为用户提供专业的售后服务。
What after service can you offer? 你们能提供什么样的售后服务?How can you offer the after service? 你们能提供怎么的售后服务?What about the after service? 这售后服务怎么样?What about its after-sales service? 它的售后服务如何?We provide free delivery and installation. 我们提供免费的运输和安装。
The delivery and installation is free of charge. 运输和安装是免费的。
You don't need to pay for the delivery and installation. 你不必付运输和安装的费用。
Can I exchange them if I change my mind after the purchase? 买了之后如果我改变主意能换吗?You can exchange them, but on some conditions. 可以更换，但有一些条件。
售后服务相关中英文翻译
售后服务相关中英文翻译九、设备制作周期：Manufacture cycle:设备制作周期：收到定金之日起150个天完工（制作时间100天、安装调试时间50天）。
Complete in 150 working days afterreceive down payment (manufacturetime: 100 days, installation andcommissioning time: 50 days)十、售后服务及质量保证：After Sales Service & Warranty：1、售后服务保证：After Sales Service & Warranty：A、设计图纸：Design Drawing乙方在设备验收前，向甲方交付：文字版或电子版技术资料一套，包括：设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。
Before acceptance of theequipment, HEKEDA will supplythe following documents to thecustomer: 1 set English textversion and Chinese version oran electronic version of thetechnical information, including:major equipment performancedata, technical parameters, themain mechanical structuredrawings, piping diagrams,electrical schematics and wiringdiagramB、使用说明书Operation instruction乙方在设备验收前，向甲方交付：设备使用手册及维护保养手册各一套。
Before acceptance of theequipment, HEKEDA will supply 1set of equipment operationmanual and maintenance manualin English version to thecustomer.C、易损件、关键部件Consumable Parts and main parts:乙方在设备验收前，向甲方交付一套易损件、关键部件的清单。
商务英语1000必备单词 Unit 13 ：After-sales Service 售后服务
商务英语1000必备单词Unit 13 ：After-sales Service 售后服务学习英语中词汇是一个基本的入门，针对不同阶段的人群，需要学习词汇也是不同的，而在商务交往中对于词汇量有着更高的要求，那么关于商务交往中关于售后服务都有必备的哪些词汇呢?以下是我给大家整理的商务英语1000必备单词Unit 13 After-sales Service 售后服务，盼望可以帮到大家Unit 13 After-sales Service第13单元售后服务after-sales serviceFreedom Group is known for their quality products and after-sales service.售后服务弗瑞登集团以产品品质与售后服务而著名。
assembleThe bookshelves are easy to assemble.聚集;组装这些书架很简单组装。
customer satisfactionOur customer satisfaction scores are among the best in the industry.客户满足(度)我们的客服满足度在业界名列前茅。
customer service hotlineFor any queries, please call our customer service hotline at 0800080123.客服热线如需任何查询，请打我们的客服热线0800080123。
defer paymentCan I defer payment?延后付款我可以延后付款吗?deliveryIm just calling to see if the delivery of your Cambridge Sofa went OK.递送我只是打来看看您的剑桥沙发是不是顺当送过去了。
installationThe installation of a new heating system will take two weeks.安装新暖气系统的安装需要两个星期。
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九、设备制作周期：Manufacture cycle:设备制作周期：收到定金之日起150个天完工（制作时间100天、安装调试时间50天）。
Complete in 150 working days after receive down payment (manufacture time: 100 days, installation and commissioning time: 50 days)十、售后服务及质量保证：After Sales Service & Warranty：1、售后服务保证：After Sales Service & Warranty：A、设计图纸：Design Drawing乙方在设备验收前，向甲方交付：文字版或电子版技术资料一套，包括：设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。
Before acceptance of the equipment, HEKEDA will supply the followingdocuments to the customer: 1 set English text version and Chinese version oran electronic version of the technical information, including: major equipmentperformance data, technical parameters, the main mechanical structuredrawings, piping diagrams, electrical schematics and wiring diagramB、使用说明书Operation instruction乙方在设备验收前，向甲方交付：设备使用手册及维护保养手册各一套。
Before acceptance of the equipment, HEKEDA will supply 1 set of equipmentoperation manual and maintenance manual in English version to the customer.C、易损件、关键部件Consumable Parts and main parts:乙方在设备验收前，向甲方交付一套易损件、关键部件的清单。
Before the acceptance of the equipment, HEKEDA will supply the consumable and main parts list to the customerD、技术培训Technical Training技术培训人员为机电工程师和现场操作工人，培训内容为机械及电气维修、保养和生产线操作。
Provided technical training for the operators, training content is includingmechanical and electrical repair, maintenance and plating line operation.E、质保期及服务方法Warranty Period & Service乙方所提供的设备保修期为一年。
保修期内，凡该生产线所出现的非人为因素损坏故障，乙方都将负责免费维修。
对其它原因造成的损坏，以及保修期结束后，乙方仍将以优惠的价格为需方提供服务。
Warranty period of the equipment is 1 year. During the warranty period, thedamage caused by non-human factor, HEKEDA will be responsible for the freerepair or replacement. Damages caused by other factors or after the warrantyperiod, HEKEDA will continue to provide services with reasonable price to thecustomer.F、应急响应时间Emergency Respond Time乙方在接到甲方通知后，2个工作小时内给予明确答复，24个工作小时赶到现场。
After receiving the notice from the customer, HEKEDA will respond to the customer within 2 hours. HEK EDA‘s service engineer will arrive the site within 24 hours2、生产线的设计使用寿命≥12年。
Life time of Designed Machine ≥12years售后服务After sale servicea、本装置（RO反渗透膜及其它另有规定的除外）质保期为现场安装结束后12个月。
质保期内凡因买方原因造成本装置出力不够、水质不合格及其它与本技术规范约定不相符合的情况，卖方负责免费处理或更换相应的设备或部件；Guarantee period of the machine is 12 months (exclude: RO reverse osmosis membrane and mentioned) after finished the installation.if unusual phenomenon occurs like water disqualification and other technology are not according with the agreement，supplier will be responsible for the free repair or replacement.b、在质保期内，在正常使用、维护保养的情况下，主要设备部件出现两次以上故障，买方有权要求退货；所产生的相关的一切费用由卖方承担；Under the normal operation and maintenance condition, if the main parts occur two times stoppage, the buyer should has right to return goods and related costs from supplier.c.我公司对所提供的设备负责终身维护，对保修期外的服务可协议收取配件成本费及服务费；Supplier has responsible for maintenance the machine lifetime, after the warranty period, supplier continues to offer the technical service, but replacing the spare parts, supplier only charge for material and service fee.a. 我公司将每六个月一次对客户进行一次回访，了解并处理工程运行过程中出现的各种问题；Supplier will be every three months to check the machine whether is running good or not.b. 对用户在日常使用过程中出现的设备质量投诉做出快速反应，最迟不得超过24小时到达现场予以解决。
After receiving the notice from the buyer, supplier will respond to the customer within 24 hours on the spot to solve the problems.一、Quotation of Validity：30 days报价的有效期：30天二、Time of Finished ：15 weeks交货期：15 weeks三、Delivery、Installation、Training、Maintenance：交货，安装，培训，维护A、Delivery: 交货Our fact ory is in charge of transport from Shenzhen to Xiamen’s factory.Customer need to prepare the Lift hoisting for l oading and unl oading;我们公司负责从深圳到厦门工厂的运输费，客户需自提装卸货费用。
B、Installation: 安装After inspected the running of equipment at our factory. Then will be finished the installation and commission at customer’s factory, provid ed etails of instruction book.装置在我司验收结束后将会完成安装并提供安装说明书。
C、Training: 培训Training course to operator and maintainer, including normal operating, maintenance, troubl e shooting and so on.培训针针对操作和维护人员包括正常操作，维护，故障解决等等。
D、Time of Guarantee: One year (Heater is six month)保修期：一年（加热器六个月）However, man-mad e and the damage caused by natural disasters not within the warranty.人为损害和自然灾害不在保修范围内。
I.Warranty and Service保修服务A warranty of 24 months on “Insert Supplier Name” fabricated equipment components is included with the purchase of the equipment. Purchased components will be warranted per the manufacturer’s warranty. The warranty period starts after successful start-up in the Purchaser’s plant and after final acceptance has been signed off.“插入供应商名称“制造的设备组件包含购买的设备，保修期为24个月。