商务英语口语技巧

商务英语口语技巧
商务英语口语技巧

相互介绍认识

Business etiquette

There are some general rules for introductions:

1.A man is always introduced to a woman.

2.A young person is always introduced to an

older person.

3.A less important is always introduced to a

more important person.

译文:相互介绍认识有如下基本原则:

1.男士通常会介绍给女士。

2.年轻人介绍给年龄大的人。

3.地位不太高的人介绍给地位高一些的人。

When a client is coming for business purpose,

the host should stand up and receive the guest,offer

a chair and a cup of coffee,he shouldn't sit down

until the guest takes a seat.When the guest rises to

leave,the host should go with him as far as the door of

the office or the elevator.The executive doesn't rise

for his secretary or coworkers in the office.

译文:如果客户是为商务目的而来,主人要起身接待客人,给他让一个座位并且倒上一杯咖啡,在客人落座之前主人不能坐下。当客人起身告辞时,主人需将客人送到门口或者电梯口。而高级经理则不需为秘书或者办公室同事站起来。

A handshake can create a feeling of immediate

friendliness of instant irritation between two strangers.

The proper handshake is brief,but there should be firmness

and warmth in the clasp.It should always be accompanied by

a direct look into the eyes of the person your shake your hand with.

译文:握手可以使本来陌生的两个人马上建立起友谊。正确的握手要迅捷,但是在握手的瞬间应有力度并且充满热情。在握手的同时要目光直视对方。

While speaking with a visitor during an

appointment,you should bear in mind that

listening is as essential as talking.Nothing

is more irritating and insulting to a visitor

to have an appointment interrupted by continual

phone calls.You need instruct your assistant

to hold all calls except emergencies until

the end of your appointment.If your phone system

includes a"message taking"feature,be sure to

make use them.If the caller is veering too far

away from the subject,you might say:"Since I have

another appointment in a few minutes,I'd like to

discuss our primary concern."

译文:在与你约见的来访者交谈时,要记住倾听是交谈的基础。没有比不断被电话打扰更加令来访者恼怒和羞辱的事了。你要告诉你的助理帮你接听电话除非有特别紧急的事宜。如果你的电话系统包括"留言"功能,记得使用它。如果来访者离题太远,你可以说:"因为我几分钟后还有一个约会,我们还是讨论我们最初谈论的问题吧。"

对外贸易常用语(一)

They mainly trade with Japanese firms.

他们主要和日本商行进行贸易。

For the past five years,we have done a lot of trade with your company.

在过去的五年中,我们与贵国进行了大量的贸易。

Our trade is conducted on the basis of equality.

我们是在平等的基础上进行贸易。

There has been a slowdown in the wool trade with you.

和你们的羊毛贸易已有所减少。

Our foreign trade is continuously expanding.

我们的对外贸易不断发展。

Trade in leather has gone up(down)3%.

皮革贸易上升(下降)了百分之三。

Trade in general is improving.

贸易情况正在好转。

Our company mainly trades in arts and crafts.

我们公司主要经营手工艺品。

They are well-known in trade circles.

他们在贸易界很有名望。

We trade with people in all countries on the basis of equality and mutual benefit.

我们在平等互利的基础上和各国人民进行贸易。

To respect the local custom of the buying country is one important aspect of China's fo reign policy.

尊重买方国家的风俗习惯是我国贸易政策的一个重要方面。

Our purpose is to explore the possibilities of developing trade with you.

我们的目的是和你们探讨一下发展贸易的可能性。

Words and Phrases

foreign trade对外贸易

overseas trade海外贸易

international trade国际贸易

to trade with和...进行贸易

to do business in a moderate way做生意稳重

to do business in a sincere way做生意诚恳

to make a deal做一笔交易

deal交易,经营,处理,与...交往

to deal in经营,做生意

to explore the possibilities of探讨...的可能性

trade circles贸易界

to handle经营某商品

to trade in经营某商品

business scope/frame经营范围

trading firm/house贸易行,商行

对外贸易常用语(二)

When could you introduce me to your sister company?

什么时候把贵公司的兄弟公司介绍给我们?

Would you please introduce us to some of the most reliable exporters of Chinese handicr afts?

请向我们推荐一些最可靠的中国手工艺品出口商,可以吗?

If you are interested in dealing,with us in other products of our company,please infor m us of your requirements as well as your banker's name and address.

如果你们有意经营我公司其他产品,请告知你方要求及往来银行的名称和地址。

Because of the rapid development of our business in Asia,we think it's necessary to op en a branch at the following address.

鉴于我们在亚洲地区业务的迅速发展,有必要在下列地点设立分公司。

We've often expressed our interest in investing in China.

我们一直对在中国投资很感兴趣。

Our abundant resources and stable policy provide foreigners with the advantages they invest here.

我们丰富的资源和稳定的政策为外商投资提供了有利条件。

Thank you for your manner of business cooperation.

我们对你们的合作态度非常满意。

We have been working on expanding our scope of cooperation with China.

我们一直努力设法扩大与中国的合作范围。

We believe in long-term cooperation with China because we view the future as bright.

我们相信与中国长期合作的前途是光明的。

Words and Phrases

trade prospects/outlook贸易前景

trade cooperation贸易合作

technological cooperation技术合作

business cooperation业务合作

cooperative relationship合作关系

the scope of cooperation合作范围

Additional Words and Phrases

trade fair贸易展销会

trade show贸易展览

trade agreement贸易协议

to establish arrangement达成协议

to reach an agreement达成协议

trade terms/clause贸易条款

trade balance贸易平衡

to conclude a business transaction达成贸易交易

to work with与...共事

business activities经济活动

business house商行;商号

trading department/mechanics贸易机构

trade association贸易协会

the foreign trade department对外贸易部门

C.C.P.I.T.(China Council for the Promotion of International Trade)中国国际贸易促进会Commercial Counselor's Office中国使馆的商务处

Chamber of Commerce商会

trading partnership经营合伙人

foreign trade personnel外贸工作者

trading center贸易中心

trading market贸易市场

对外贸易常用语(三)

We want to develop direct contact with Continental buyers for ourselves.

我们想为自己的公司同欧洲大陆的买主建立起直接的联系。

We see that your firm specializes in Light Industrial Goods,and we are willing to esta blish business relationship with you.

得知贵公司专门经营轻工业品,我们愿意与贵公司建立业务关系。

We are one of the largest importers of Electric Goods in this city,and we wish to e stablish business relationship with you.

我们是此地最大的电器进口商之一,愿意与你们建立业务关系。

We are willing to enter into business relationship with your company on the basis of e quality and mutual benefit.

我们愿在平等互利的基础上与贵公司建立业务关系。

Our two countries have had trade relations for ten years.

我们两国之间已经有了10年的贸易关系。

We've never had any difficulties with our Chinese partners,and we'd like to make as m any new contacts as we can.

和中国同行共事从来没有什么困难,希望今后我们之间尽可能多地建立新的关系。

We have made a very good start in our business with Japan.

我们和日本在业务上有了良好的开端。

Our company is thinking of expanding its business relationship with China.

我公司想扩大与中国的贸易关系。

As is known,we set great store by the trade relationship with the third world countries.众所周知,我们十分重视同第三世界国家的贸易关系。

We look forward to reactivating our business relationship.

我们盼望我们的业务关系重新活跃起来。

We shall welcome a chance to renew our friendly relationship.

很高兴能有机会来恢复我们的友好关系。

We'll try our best to widen our business relationship with you.

我们将尽力扩大同你们的贸易关系。

We're writing you in order to establish business relationship.

我们写此信是为了与你方建立业务关系。

The arrangement will contribute to cement our pleasant relationship.

此项安排将有助于巩固我们良好的关系。

We're willing to restore our business relationship.

我们希望能恢复贸易关系。

It will be advantageous if steps are taken to resume our business relationship on the ba sis of mutual benefit.

如果我们采取措施在互利的基础上恢复业务关系,对我们都是有利的。

The depressed market results in the stagnation of trade.

市场萧条导致贸易停滞。

We have been doing quite well in our business,we are willing to open an account wi th you.

我们的生意一直做得不错,希望能与你们建立帐户往来关系。

Words and Phrases

business association业务联系,交往

business connection业务联系

close relationship密切的关系

closer ties更密切的关系

to establish(enter into,set up)business relationship建立业务关系

to continue business relationship继续业务关系

to present business relationship保持业务关系

to improve business relationship改善业务关系

to promote business relationship促进业务关系

to speed up business relationship加快业务关系的发展

to enlarge(widen)business relationship扩大业务关系

to restore(resume)business relationship恢复业务关系

to interrupt business relationship中断业务关系

to cement business relationship巩固业务关系

外贸易常用语(四)

Can we do a barter trade?

咱们能不能做一笔易货贸易呢?

Is it still a direct barter trade?

这还算是一种直接的易货贸易吗?

If you agree to our proposal of a barter trade,we'll give you paper in exchange for your timber.

如果你方同意我们进行易货贸易的建议,我们将用纸与你们交换木材。

Shall we sign a triangle trade agreement?

我们订一个三角贸易协议好吗?

A triangle trade can be carried out among the three of us.

我们三方可进行三角贸易。

Compensation trade is,in fact,a kind of loan.

补偿贸易实际上是一种信贷。

We may agree to do processing trade with you.

我们同意与你们进行来料加工贸易。

If you're interested in leasing trade,please let us know.

如果你们有意做租赁贸易,请告诉我们。

We wonder whether you do counter trade.

我们不知道你们是否做抵偿贸易。

Words and Phrases

trade by commodities商品贸易

visible trade有形贸易

invisible trade无形贸易

barter trade易货贸易

bilateral trade双边贸易

triangle trade三角贸易

multilateral trade多边贸易

counter trade对销贸易;抵偿贸易

counter purchase互购贸易

buy-back回购贸易

compensation trade补偿贸易

processing trade来料加工贸易

assembling trade来料装配贸易

leasing trade租赁贸易

in exchange for用...交换...

trade agreement贸易协议

出差常用商务用语

I can‘t miss the ten o‘clock train.I‘m going to Beijing on business.

I‘m sure it‘s with the boss again this time.

Nothing is more stressful than going on a business trip with our boss.

They scheduled the negotiation at nine tomorrow morning.

There‘re still several things that haven‘t been decided yet before the trip.

Don‘t you think it a good thing for you to get out of the office for a couple of d ays?

The train isn‘t crowded at all recently.

Last time I went on a business trip with the boss I didn‘t even have enough to eat.

The first thing you‘ll do is look for a comfortable hotel.

You don‘t know how tight the schedule is for this business trip.

Quite often we have to play host to them though it‘s their home ground.

Nothing‘s been decided yet.Why going there in such a hurry?

The company is sometimes very cheap on the travel expenses.

I like to take an accasional business trip for a change.

On this trip I have to visit several important customers.

We always discuss business matters.It‘s boring.

Every time I‘m back,I have to write a detailed report of the business trip. Sometimes you arrive there around two or three o‘clock in the morning.

Business trip is tiring to me.

She always gets some presents for other people in the office when she‘s back from a business trip.

常用商务谈判对话-介绍篇

(1)

A:I don’t believe we’ve met.

B:No,I don’t think we have.

A:My name is Chen Sung-lim.

B:How do you do?My name is Fred Smith.

A:我们以前没有见过吧?

B:我想没有。

A:我叫陈松林。

B:您好,我是弗雷德·史蜜斯。

(2)

A:Here’s my name card.

B:And here’s mine.

A:It’s nice to finally meet you.

B:And I’m glad to meet you,too.

A:这是我的名片。

B:这是我的。

A:很高兴终于与你见面了。

B:我也很高兴见到你。

(3)

A:Is that the office manager over there?

B:Yes,it is,

A:I haven’t met him yet.

B:I’ll introduce him to you.

A:在那边的那位是经理吧?

B:是啊。

A:我还没见过他。

B:那么,我来介绍你认识。

(4)

A:Do you have a calling card?

B:Yes,right here.

A:Here’s one of mine.

B:Thanks.

A:您有名片吗?

B:有的,就在这儿。

A:喏,这是我的。

B:谢谢。

(5)

A:Will you introduce me to the new purchasing agent? B:Haven’t you met yet?

A:No,we haven’t.

B:I’ll be glad to do it.

A:请替我引介新来负责采购的人好吗?

B:你们还没见面吗?

A:嗯,没有。

B:我乐意为你们介绍。

(6)

A:I’ll call you next week.

B:Do you know my number?

A:No,I don’t.

B:It’s right here on my card.

A:我下个星期会打电话给你。

B:你知道我的号码吗?

A:不知道。

B:就在我的名片上。

(7)

A:Have we been introduced?

B:No,I don’t think we have been.

A:My name is Wong.

B:And I’m Jack Smith.

A:对不起,我们彼此介绍过了吗?

B:不,我想没有。

A:我姓王。

B:我叫杰克·史密斯。

(8)

A:Is this Mr.Jones?

B:Yes,that’s right.

A:I’m just calling to introduce myself.My name is Tang. B:I’m glad to meet you,Mr.Tang.

A:是琼斯先生吗?

B:是的。

A:我打电话是向您作自我介绍,我姓唐。

B:很高兴认识你,唐先生。

(9)

A:I have a letter of introduction here.

B:Your name,please?

A:It’s David Chou.

B:Oh,yes,Mr.Chou.We’ve been looking forward to this. A:我这儿有一封介绍信。

B:请问贵姓大名?

A:周大卫。

B:啊,周先生,我们一直在等着您来。

(10)

A:I’ll call you if you give me a name card.

B:I’m sorry,but I don’t have any with me now.

A:Just tell me your number,in that case.

B:It’s322-5879.

A:给我一张名片吧,我会打电话给你.。

B:真抱歉,我现在身上没带。

A:这样子,那就告诉我你的电话号码好了。

B:322-5879。

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商务英语口语之希望与请求

商务英语口语之希望与请求 1.We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods. 我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。 2.In order to extend our export business to your country we wish to enter direct business relations with you. 为了扩大我们在贵国的出口业务,我们希望和你们建立直接贸易关系。 3.Our hope is to establish mutually beneficial trading relations between us. 希望在我们之间能够建立互惠互利的贸易关系。 4.We looking forward to further extensions of pleasant business relations. 我们期待进一步保持愉快的业务关系。 5.It’s our hope to continue with considerable business dealing with you. 我们的希望是和你们保持可观的生意往来。 6.We looking forward to receiving your quotation very soon. 我们期待尽快收到你们的报价单。 7.I hope you see from the reduction that we are really doing our utmost. 我希望你能够看到我们事实上已经作出了最大程度的让价。 8.We hope to discuss business with you at your earliest convenience. 我们希望在你方便的时候和你洽谈业务。 9.We wish to express our desire to trade with you in leather shoes. 我们非常希望和你进行皮鞋的买卖生意。 10.We look forward to your early reply and trust that through our mutually cooperation we shall be able to conclude this transaction with you in the near further. 我们期待您的及时反馈,并且相信通过互相之间的合作,我们会进行越来越多的交易。 11.I hoped we can do business together and looking forward to hearing from you soon. 希望我们可以一起做生意,期待尽快得到您的回答。 12.I hoped we can cooperate happily. 希望我们合作愉快。 13.I hoped we can continue our cooperation. 希望我们能够继续合作。 14.We sincerely hope that this transaction will turn out to the satisfaction of both parties. 我们真诚地希望本次交易双方都能满意。 15.We hoped that this market trend will continue. 希望市场形势能够继续保持。

商务英语口语情景对话大全

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Lesson 5 Contract English Lesson 6 Negotiation English Lesson 7 Business Reporting Lesson8 Business News Reading Lesson9 Interview English

Lesson One

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赞成. I agree. *比较生硬的说法. I think it's very important. (我认为这个问题很重要.) I agree. (我同意.) I agree with that. I'm with you. *"对,对"、"很好嘛"、"我赞成"、"OK". I'm for it. I don't agree. (我反对.) 我也这样认为. I think so, too. *更口语的说法. Tokyo is too expensive. (东京的物价太贵.) I think so, too. (我也这样认为.) 好哇! Anything you say! Let's see a movie. (我们去看电影吧.) Anything you say! (好哇!) I'm with you. Okay, let's. You're in charge. You're the boss. I agree with you. 没有异议. No objection! 我不反对. I don't have any objection to it. *objection "异议"、"反对"、"不服从"、"反对理由". What do you think of my proposal (你觉得我的建议怎么样) I don't have any objection to it. (我不反对.) I have no objection to it. I don't object to it. No problem here. Sounds alright to me. 我觉得那样很好. That's fine with me. How's tomorrow (明天怎么样) That's fine with me. (我没问题.) That sounds good. Sounds like a good idea to me. 很好! Fine. *这是种常用的表达方式,表示带有"无可挑剔的"、"不错的"、"好的"等语感. How was the proposal (这个建议怎么样) Fine. (很好!) How's everything (一切都好吗) Fine. (很好呀!) Good. It's acceptable. Okay. 那就行了. That's fair. *用于听到对方给予妥 协性的回答时,就对方的意见或行为作出答复, 含有"这样才公平、公正"的语气. How does that sound (那样行吗) That's fair. (那就行了.) Fair enough. 我也有同样感觉. You can say that again. *表示"我 的看法和你完全一致",带有同情的语感. That meeting was awful. (那个会开 得真糟糕.) You can say that again. (我也有同 样感觉.) I'll say. Definitely. 好像挺有意思. Sounds like fun. *接受别人的邀请 或建议时. Let's go out! (我们出去玩吧.) Sounds like fun. (那一定很有意思.) 当然!/一定! You bet! *完全赞成对方所说的事的 语气. Did you study for the test (快考 试了,你准备了吗) You bet. (当然!/一定!) That is for sure. You know it. I'd bet on it. You can bet on it. Bet on it. Of course. It goes without saying. That goes without saying. You betcha. *俚语. 你是反对还是赞成他的主意 Are you for or against his idea 好! Good. *用来向对方表达愉快、批准、同意、满意等心情. How is it (这个怎么样) Good. (好!) It's good. 太棒了! Great! *比good更要强烈地表示"吃 惊的、终于可以松一口气的心情",还带有"得意 洋洋"、"心满意足"的语感. The boss approved my proposal. (老板同意了我的建议.) Great! (太棒了!) That's great! 好主意. Good idea. Let's do this part first. (我们先做这部分吧!) 我反对. I don't agree. *比I can't agree.的 语气还要强烈,给人一种直接反对的印象.

实用商务英语口语:接待来访者

实用商务英语口语:接待来访者 KATE MCKENNA: You know Mr. Sakai is coming at ten o' clock, don' t you, Jenny? 凯特.麦凯纳:詹妮,酒井先生10点钟要来,你知道吗? JENNY ROSS: Yes, I do. It' s an important meeting, isn' t it? 詹妮.罗斯:是的,我知道。这次会议很重要,是吗? KATE MCKENNA: And the slides are ready, aren' t they? .[slaid] [slad] vt. & vi. 滑动; 滑行 She slid along the ice. 她沿着冰面滑行。 幻灯片 凯特.麦凯纳:幻灯片已经准备好了,对吗? JENNY ROSS: Yes, they are. 詹妮.罗斯:是的,准备好了。 KATE MCKENNA: And you have checked the monitor, haven' t you? ['mnit] 监视器, 监听器; 检测器 凯特.麦凯纳:你也检查过显示器,对吧? JENNY ROSS: Yes, Kate, I have.

詹妮.罗斯:是的,凯特,我已经检查过了。 KATE MCKENNA: Sorry, Jenny, it really is very important. 凯特.麦凯纳:詹妮,不好意思,不过这次会议真是太重要了。 DON BRADLEY: Good morning! 堂.布拉德利:早上好! JENNY ROSS: Hello, Don. 詹妮.罗斯:你好,堂。 DON BRADLEY: Is everything ready for the big day? 堂.布拉德利:这不过个大日子,都准备好了吗? JENNY ROSS: I think so. 詹妮.罗斯:我想是的。 KATE MCKENNA: Don, I' m worried about the last part of the presentation. Can we talk? 凯特.麦凯纳:堂,我对演示的最后一部分有点担心。我们能谈谈吗? **** MR. SAKAI: Thank you very much for collecting me. 酒井先生:非常感谢你来接我。 CLIVE HARRIS: It' s a pleasure. Don' t mention it. .[,prezn'tein]n表演 克莱夫.哈里斯:乐意效劳。没什么的。 CLIVE HARRIS: Is your hotel okay?

PASS BEC 新编剑桥商务英语口试必备手册(中高级)

目录 第一单元公司运作与管理 Teamwork 团队合作 1 Reducing Production Cost 降低生产成本12 Internal Communications 内部沟通8 Reducing Overheads 减少管理费用18 How to Deal with a Heavy Workload 如何应对繁重的工作23 Work Environment工作环境27 Logistics物流32 Business Ethics 商业道德 第二单元人力资源管理37 Recruiting & Selecting 人员招聘42 Employee Training 员工培训48 Career Development 职业发展53 Promotion 晋升59 Staff promotion 激励员工65 Staff turnover 员工流失71 Appraising and Improving Performance 绩效考核与改进绩效76 Pay and benefits 薪酬与福利80 Labor relations劳动关系85 Work place safety and health 工作安全与职业保健90 Time management 时间管理95 Managing stress 缓解压力 第三单元市场营销101 Product development 产品开发106 Setting price 产品定价110 Product promotion 产品推广114 Advertising 广告118 Packaging 包装122 Branding 品牌126 Customer satisfaction 顾客满意度130 Keeping Customers 留住顾客134 Marketing channels 营销渠道 第四单元商务旅行138 Travel and transport 出行与交通工具142 Travel and accommodation 差旅与住宿148 Domestic travel 国内差旅154 Travelling abroad 国际差旅 第五单元企业公关160 Corporate culture 企业文化166 Company image 公司形象172 Corporate gifting 公司送礼178 Corporate sponsorship 企业赞助183 Dress code 着装要求189 Entertaining business clients 招待客户 第六单元公司发展195 Site location and relocation 公司选址和迁址200 第1页共210页

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