实用商务英语口语：接待来访者
商务英语接待客户英文对话
商务英语接待客户英文对话商务英语接待客户英文对话随着经济全球化与跨国企业的日益发展，商务英语已成为一种常见的跨国交流语言。
在商务场合中，英文交流已经成为了一种必要的技能。
其中，接待客户是商务活动中最为重要的一部分，成功的商业接待需要考虑到很多因素，如谈判技巧、礼仪、沟通技巧等。
下面是商务英语接待客户的英文对话，供大家参考。
第一步：欢迎客人A: Good morning/afternoon/evening. Welcome to ABC Company.B: Good morning/afternoon/evening. Thank you for having me.第二步：介绍自己A: My name is (XXX). I'm the sales manager of ABC Company.B: Nice to meet you, (XXX). I'm (YYY), the CEO of (ZZZ) Corporation.第三步：询问客人需求A: How can I assist you today?B: I would like to know more about your company's products/services.第四步：介绍公司情况A: We specialize in (XXX). Our products/services include (YYY).B: That sounds interesting. Can you give me some more detailed information?A: Sure. (XXX)第五步：提供解决方案A: We have various solutions to meet your needs. Would you like to hear more about them?B: Definitely.A: We can offer you (XXX). It can help to solve your (YYY) problems.第六步：谈判A: How do you think about our proposal?B: I'm interested in it. But, could you provide me more details about (ZZZ)?A: Of course. (XXX)B: That sounds good. But, I still have some concerns about (YYY).A: I see. We can try our best to address your concerns.第七步：结束A: Thank you for coming, (YYY). We look forward to working with you soon.B: Thank you for your time and effort, (XXX). I'll consider your proposal carefully.通过以上的对话内容，我们可以看到商务英语接待客户所需的一些基本技能，包括用语礼仪、沟通技巧、谈判技巧等。
商务英语礼仪接待情景对话
商务英语礼仪接待情景对话Business English Etiquette Reception Scene DialogueCharacters:John - Businessman from the United StatesWang Li - Businesswoman from ChinaReceptionist - Hotel receptionist(Scene: A hotel lobby in Shanghai, China. John is waiting at the reception desk to check-in. Wang Li approaches him.) John: Good morning, I would like to check-in. My name is John Smith, and I have a reservation.John: Of course, here it is.(John hands over his passport to the receptionist.)Wang Li: Excuse me, Mr. Smith. I couldn't help but overhear that you have a reservation at this hotel. I'm also here for a business trip. My name is Wang Li. Nice to meet you.John: Hello, Ms. Wang. Nice to meet you too. Are you also checking-in at this hotel?Wang Li: Yes, I am. It's always more pleasant to stay at the same hotel as someone familiar, especially when traveling abroad.Receptionist: Mr. Smith, I have found your reservation. You have booked a deluxe room for two nights. We hope you will enjoy your stay with us. Here are your room key cards.John: Thank you. Can you also provide me with some information about the hotel facilities and any services available?John: That sounds great. Can I also arrange for a wake-up call tomorrow morning at 7 am?Receptionist: Absolutely, sir. We will make sure a wake-up call is set for 7 am tomorrow morning. Is there anything else I can assist you with?John: No, thank you. I appreciate your help.(Wang Li approaches John.)Wang Li: Mr. Smith, may I suggest having dinner together tonight? I know a great restaurant nearby. It's an opportunity for us to exchange ideas and get to know each other better.Wang Li: How about 7 pm? The restaurant is only a short walk from here. I can meet you in the lobby.John: Perfect. I'll see you at 7 pm.Wang Li: Great! It's settled then. I look forward to our dinner and discussing business opportunities.John: Likewise, Ms. Wang. Thank you for inviting me. I'llsee you later.(Wang Li and John exchange business cards.)(Scene: Later that evening, at a restaurant in Shanghai.)Wang Li: I hope you enjoyed your day, Mr. Smith. Shanghai is a vibrant city with many opportunities for business.John: I've heard that before. I believe shared meals can create a bond between business partners beyond the purely professional aspect.Wang Li: Absolutely, Mr. Smith. In China, we value personal connections and trust before engaging in business partnerships.John: I agree. Trust is crucial in business, and building relationships is a vital aspect of achieving that trust.Wang Li: I'm glad we share the same understanding, Mr. Smith.I believe our dinner tonight will contribute to a fruitful business collaboration.John: I couldn't agree more, Ms. Wang. I look forward to working together in the future.(The conversation continues as they enjoy their meal.)NOTE: This dialogue demonstrates a business Englishetiquette reception scene in a hotel setting. It highlights the importance of introductions, showing courtesy to one another,making reservations, asking for help or services, and building relationships through shared meals. The dialogue promotes cross-cultural understanding and showcases the significance of trust in business relationships.。
接待来宾英语口语对话范文
接待来宾英语口语对话范文Reception English Dialogue: Welcoming Visitors.Scene: It's a bright morning at the reception desk of a multinational company. The receptionist, Emily, ispreparing for the day's guests. Suddenly, the door opens, and a visitor, Mr. Smith, walks in.Emily (smiling): Good morning, sir. Welcome to our company. How may I assist you?Mr. Smith (shaking hands): Good morning, Emily. I'mhere for a meeting with Mr. Johnson at 10 am.Emily: Certainly, sir. May I have your name and company, please?Mr. Smith: Sure, my name is Michael Smith, and I'm from GlobalTech Inc.Emily: Thank you, Mr. Smith. Mr. Johnson is expecting you. Would you like some coffee or tea while you wait?Mr. Smith: Coffee would be great, thank you.Emily: Sure, I'll have that ready for you right away. Please, take a seat and make yourself comfortable. (Emily leads Mr. Smith to a seating area and offers him a magazine.)。
接待外宾的常用的商务口语对话
接待外宾的常用的商务口语对话接待外宾的常用的商务口语对话导语：下面是小编为您收集整理了接待外宾的商务英语口语对话，属于非常实用商务英语口语，欢迎阅读!接待外宾的常用的口语对话：A: Excuse me, are you Mrs. Green from England?请问,您来自英格兰的格林小姐吗?B: Yes, I am.是的。
A: I'm pleased to meet you, Mrs. Green. My name is Myra. I work in Beijing Institute of Technology. I came here to meet you.很高兴见到你，格林小姐，我叫Myra，在北京理工大学工作。
我是来接你的。
B: How do you do?你好A: How do you do?你好B: It's kind of you to meet me at the airport.你能来机场接我真是太好了。
A: Welcome to Beijing. Is this your first time in China?欢迎来北京，这是你第一次来中国吗?B: No, I have visited China several times, but it's my first visitto Beijing and I think it's a great honor to be invited to your beautiful city.不是，我来中国已经很多次了，但这是我第一次来北京。
我很荣幸应邀参观北京这做漂亮的城市。
A: It's our pleasure to have you here. I hope you will have a pleasant stay here.也是我们的荣幸。
祝您在北京玩的愉快。
B: Thank you. I'm sure I will have a wonderful time here.谢谢，我确信我会在这里玩的很开心。
商务英语口语 接待客户【精选文档】
ChapterⅡReceiving Clients(接机，参观产品,社交娱乐等）Background Knowledge (公司、人物介绍,对话情景）Susan Wang，sales manager of Sunshine Import & Export co. ltd and her secretary ，Diana Li are going to meet Fred Johns, the purchase manager of Global Trading Inc at Shanghai PuDong International Airport。
一，Meeting the Guest1．At the airport.Miss Li is meeting Fred Johns.L：Excuse me, sir。
Are you Mr. Johns from Global Trading Inc.，New York? J: Yes, I am。
You must be Diana Li from Sunshine Import ＆Export co. ltd?L: Yes，it’s my pleasure to meet you. Welcome to Shanghai。
Did you have a pleasant trip?J: Well, I enjoyed it very much。
L：Anyway it's a long way to China，isn't it？I think you must be very tired.J: But I will be all right by tomorrow, and ready for business.L：Great. Well, let’s go。
2．Introducing the Guest to the Superior.Miss Li is introducing Mr. Johns to Susan Wang, the sales manager.L: I would like to introduce you to Miss Wang, our sales manager。
实用商务英语口语：接待来访者
DON BRADLEY: Hello, Mr. Sakai. We have spoken on the phone. 堂．布拉德利：你好， 酒井先生。我们在电话上交谈过。
MR. SAKAI: Hello, Mr. Bradley. You are American. 酒井先生：你好， 布拉德利先生。你是美国人。
MR. SAKAI: Thank you. 酒井先生：谢谢。
CLIVE HARRIS: And this is our Sales and Marketing Department. 克莱夫．哈里斯：这是我们的销售和市场营销部。
你还没见过凯特．麦凯纳吧？ I don' t think you have met Kate Mckenna.
MR. SAKAI: How many people do you employ? 酒井先生：你们公司有多少员工？
CLIVE HARRIS: About seven hundred full-time. 克莱夫．哈里斯：有约700名全职员。
But we take on casual staff when we need them. ['kæʒjuəl]临时的, 不定期的 但有需要时我们也会雇临时工。
MR. SAKAI: I' m sorry. 酒井先生：对不起。
DON BRADLEY: No, please,after you. 堂．布拉德利：不，你先请。
MR. SAKAI: I have been to Los Angeles two or three times. 酒井先生：我曾经去过洛杉矶两、三次。
商务英语来访客户接待口语练习
商务英语来访客户接待口语练习商家客户能大老远来拜访就代表着对公司或公司产品的重视, 所以一定要礼貌的表示感谢, 以表示你对他们的尊重。
首先感谢对方远道而来。
如果是正式的访问团, 你可以说:“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访, 真是我们的荣幸)”；如果是非正式的, 你就说：“We would like to thank you for comin g to visit our company(感谢前来访问本公司)”就足够了。
接下来, 为了表示欢迎, 你可以说:“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。
另外, 出于礼貌, 你还可以跟他们说:“We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.”整段欢迎辞就是:It is an honor and privilege to receive a visit from such a distinguished group, we would like to thank you for coming to visit our company and I want to extend a warm welcome to you all.We will do our best to make your visit a comfortable one.Please feel free to ask us any questions you may have.很荣幸能接待这么一个杰出的团体前来参观, 我们感谢你们来参观我们公司, 我想向你们大家表示热烈的欢迎。
接待顾客的常用商务英语
1.Excuse me. Are you Susan Davis from Western Electronics？对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes，I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。
3.Pardon me. Are you Ralph Meyers from National Fixtures？对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I’m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。
5.I’m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。
6.I’m Edwin. I’ll show you to your hotel. 我是爱德温，我带你去旅馆。
7.How was your flight？Was it comfortable？你坐的班机怎么样？还舒服吗？8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。
9.Did you have a good flight？你旅途愉快吗？10.Not really，I’m afraid. We were delayed taking off，and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。
11.How was your flight？你的航班怎样？12.Did you get any sleep on the plane？你在飞机上睡觉了吗？13.Mr. Wagner，do you have a hotel reservation？华格纳先生，你预订过旅馆吗？14.No，I don’t. Will it be a problem？不，我没有，会有困难吗？15.I don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
实用商务英语口语：接待来访者KATE MCKENNA： You know Mr. Sakai is coming at ten o' clock, don' t you, Jenny?凯特．麦凯纳：詹妮，酒井先生10点钟要来，你知道吗？JENNY ROSS： Yes, I do. It' s an important meeting, isn' t it?詹妮．罗斯：是的，我知道。
这次会议很重要，是吗？KATE MCKENNA： And the slides are ready, aren' tthey? .[slaid][slad]vt. & vi.滑动; 滑行She slid along the ice.她沿着冰面滑行。
幻灯片凯特．麦凯纳：幻灯片已经准备好了，对吗？JENNY ROSS： Yes, they are.詹妮．罗斯：是的，准备好了。
KATE MCKENNA： And you have checked the monitor, haven' t you? ['mnit] 监视器, 监听器; 检测器凯特．麦凯纳：你也检查过显示器，对吧？JENNY ROSS： Yes, Kate, I have.詹妮．罗斯：是的，凯特，我已经检查过了。
KATE MCKENNA： Sorry, Jenny, it really is very important.凯特．麦凯纳：詹妮，不好意思，不过这次会议真是太重要了。
DON BRADLEY： Good morning!堂．布拉德利：早上好!JENNY ROSS： Hello, Don.詹妮．罗斯：你好，堂。
DON BRADLEY： Is everything ready for the big day?堂．布拉德利：这不过个大日子，都准备好了吗？JENNY ROSS： I think so.詹妮．罗斯：我想是的。
KATE MCKENNA： Don, I' m worried about the last part of the presentation. Can we talk?凯特．麦凯纳：堂，我对演示的最后一部分有点担心。
我们能谈谈吗？****MR. SAKAI： Thank you very much for collecting me.酒井先生：非常感谢你来接我。
CLIVE HARRIS： It' s a pleasure. Don' t mentionit. .[,prezn'tein]n表演克莱夫．哈里斯：乐意效劳。
没什么的。
CLIVE HARRIS： Is your hotel okay?克莱夫．哈里斯：宾馆还好吧？MR. SAKAI： Yes, thanks. It' s fine.酒井先生：是的，谢谢。
很好。
CLIVE HARRIS： It is good of you to visit us.克莱夫．哈里斯：你来探望我们真是太好了。
Thank you for sparing the time. I know you have a busy itinerary.谢谢你抽出时间来，我知道你的行程很紧。
MR. SAKAI： It' s a pleasure, Mr. Harris.酒井先生：这是我的荣幸，哈里斯先生。
I enjoy coming to Britain. And I am looking forward to my visit to Bibury Systems. .['brtn]n.不列颠,英国我很高兴来英国。
并且很期望对Bibury系统公司的参观。
CLIVE HARRIS： It' s kind of you to say so.克莱夫．哈里斯：你这么说真是太感谢你了。
We' ll do our best to make your visit worthwhile. .[,w：θ'wail] adj.值得的, 值钱的, 有价值的我们会尽一切努力使你的来访有价值。
DON BRADLEY： You' re seeing Phil Watson at twelve o' clock about the display unit design..[dis'plei]n.陈列, 展览堂．布拉德利：你12点钟要见菲尔沃森，商谈展品的设计。
Do you understand the problem?你明白有什么问题了？EDWARD GREEN： No, I don' t.爱德华．格林：不，没有。
DON BRADLEY： These are the rough designs.堂．布拉德利：这些是设计初稿。
Choosing the right colour is very important.选择准确的颜色是很重要的。
EDWARD GREEN： Sorry, could you explain what you mean? 爱德华．格林：不好意思，能解释一下你的意思吗？DON BRADLEY： Well, we need different colours.堂．布拉德利：哦，我们需要不同的颜色。
EDWARD GREEN： Ah, do you mean stronger colours?爱德华．格林：啊，你是说要更深的颜色吗？DON BRADLEY： Yes, I do.堂．布拉德利：是的。
This display unit must make an impact.这件展品必须给人眼前一亮的感觉。
It' s very important.这很重要。
It must look right for the launch.它必须要适合本次的发布。
It must look exciting.必须令人心动。
EDWARD GREEN： I understand.爱德华．格林：我明白了。
DON BRADLEY： Well, make sure that Phil understands.堂．布拉德利：对了，一定要让菲尔明白。
Also this pictures of Big Boss need to be bigger...另外，“大老板”的照片还要大些……****CLIVE HARRIS： So, we aren' t a very big company...but I think we are very efficient..[i'fint]adj.有水平的, 率高的克莱夫．哈里斯：我们公司即使不是很大……，但办事效率却是极大的。
MR. SAKAI： How many people do you employ?酒井先生：你们公司有多少员工？CLIVE HARRIS： About seven hundred full-time.克莱夫．哈里斯：有约700名全职员。
But we take on casual staff when we need them.['kæjul]临时的, 不定期的但有需要时我们也会雇临时工。
Would you like some more coffee, Mr. Sakai?酒井先生，要不要再来些咖啡?MR. SAKAI： No, thank you. And, please, call me Kazo.酒井先生：不，谢谢。
请还是叫我加须吧。
CLIVE HARRIS： And you must call me Clive.克莱夫．哈里斯：那你就叫我克莱夫。
So, shall we have a look around?那么，我们四处参观一下？MR. SAKAI： That would be very nice.酒井先生：那太好了。
CLIVE HARRIS： Then perhaps we could have some lunch.克莱夫．哈里斯：之后，我们能够一起吃午餐。
午餐后，我的几名高级经理会给你做场演示。
And then after lunch some of my senior managers will make a presentation to you..[,prezn'tein]n.表演Would you like to leave your coat and briefcase here?你要不要把外套和公文包放在这里？MR. SAKAI： Thank you.酒井先生：谢谢。
CLIVE HARRIS： And this is our Sales and Marketing Department.克莱夫．哈里斯：这是我们的销售和市场营销部。
你还没见过凯特．麦凯纳吧？I don' t think you have met Kate Mckenna.她是我们的销售主管。
She is Head of Sales.KATE MCKENNA： How do you do?凯特．麦凯纳：你好！MR. SAKAI： Kazo Sakai, let me give you my card.酒井先生：加须．酒井，这是我的卡片。
KATE MCKENNA： Thank you.凯特．麦凯纳：谢谢。
CLIVE HARRIS： And this is Don Bradley.克莱夫．哈里斯：这位是堂．布拉德利。
DON BRADLEY： Hello, Mr. Sakai. We have spoken on the phone.堂．布拉德利：你好，酒井先生。
我们在电话上交谈过。
MR. SAKAI： Hello, Mr. Bradley. You are American.酒井先生：你好，布拉德利先生。
你是美国人。
And what part of America are you from?美国哪个地方?DON BRADLEY： Los Angeles. But I have lived in the UK for five years. I like... /Ah. I have visited ?堂．布拉德利：洛杉矶。
不过我在英国已经住来年了。
我喜欢……/啊。
我参观过……MR. SAKAI： I' m sorry.酒井先生：对不起。
DON BRADLEY： No, please,after you.堂．布拉德利：不，你先请。
MR. SAKAI： I have been to Los Angeles two or three times.酒井先生：我以前去过洛杉矶两、三次。