浙江省2011年4月自学考试民航乘务英语试题
浙江省2012年4月高等教育自学考试民航乘务英语试题
浙江省2012年4月高等教育自学考试民航乘务英语试题浙江省2012年4月高等教育自学考试民航乘务英语试题课程代码：01428Ⅰ. Proper Nouns & Terms（本大题共10小题，每小题2分，共20分）DIRECTIONS: In this part, there are 10 proper nouns & terms. Please match the proper nouns & terms with the Chinese meaning.（）1. transit passenger lounge A. 卫生检疫（）2. escape slide B. 行李舱（）3. baggage compartment C. 到达城市（）4. emergency flares D. 中转旅客休息室（）5. fire extinguisher E. 止痛药（）6. commercially important person F. 紧急情况照明灯（）7. non stop flight G. 商业重要人物（）8. health control H. 逃离滑梯（）9. destination city I. 直达航班（）10. pain killers J. 灭火瓶Ⅱ. Reading Comprehension（本大题共15小题，每小题2分，共30分）DIRECTIONS: In this part, there are 3 passages. Each of them is followed by 5 questions, and to each question, there are four possible answers marked with A, B, C, D. Please choose the correct or best answer to each question and write the corresponding letter.Passage 1One hour before departure, the flight crew——pilot, co-pilot, and flight engineer——will meet. The pilot will conduct the firstmeeting, reviewing time en-route, weather, safety, security, and any other important procedures and aspects of what the particular flight will entail. An example is the procedure for loss of communications, which must be discussed in the briefing.While the cockpit crew performs a check of the aircraft and its engines, the cabin attendants hold their own briefing. For an international flight, on a Boeing 777 for example, there may be 14 cabin attendants. During the briefing, the purser assigns positions by seniority and qualifications. This determines which seat rows each attendant will be responsible for. Where a cabin attendant sits determines his or her section of responsibility, such as which exit he or she will be in charge of and what tasks he or she must accomplish during an emergency, including using oxygen masks, fire extinguisher, door slides, life vests and rafts. Security of the aircraft on the ground and in the air is again reviewed.Once on board, the cabin attendants must complete a “preflight” checklist. First, each checks that his or her folding-or jump-seat is in working order and that all safety belts are functional. All switches and controls on the cabin-attendant panel are checked for operating settings. Then, each attendant inspects the exit door or doors, and the seating in his or her section of responsibility to ensure safety and that all life vests are properly stowed, overhead bins are empty and doors are latched properly.11. What will NOT be included in the flight crew’s briefing?（）A. Procedure for loss of communications.B. Cabin attendants’ positions of responsibility.C. Weather condition.D. Safety and security.12. When does the purser conduct their own briefing?（）A. One hour before departure.B. Half an hour before departure.C. While the cockpit crew checks the aircraft.D. After taking off.13. How many cabin attendants will be assigned on a Boeing 777 for an international flight?（）A. May be 7 cabin attendants.B. May be 10 cabin attendants.C. May be 14 cabin attendants.D. May be 18 cabin attendants.14. Cabin attendants’ assigned positions determine ______.（）A. which seat rows he/she will be responsible forB. which exits he/she will be responsible forC. what tasks he/she must accomplish during an emergencyD. all of the above15. A “preflight” checklist does NOT include ______.（）A. the folding-or jump-seat is in working orderB. all safety belts are functionalC. all life vests are properly stowedD. overhead compartments are fullPassage 2Nowadays almost every city has an airport, even two, in the case of some big cities. Like a railway station an airport is a very busy place. At almost any hour of the day or night it is thronged with people, many of whom are passengers either waiting for a departing flight or who have just landed. Today, a great number of people travel from one country to another by plane just asroutinely as other people move from one town to another within the same country by train or bus.The large building in which passengers wait for their flight is called the passenger terminal. When a passenger arrives at the terminal, he goes to the counter of the airline that has arranged his trip. There he shows his ticket as proof that he has a booking on the particular flight. He also gives up his heavy luggage to be tagged and sent to the hold of the aircraft. If his ticket is in order, and his luggage is not overweight, he is issued with a card called a boarding pass which allows him admission onto the plane. Following the announcement that the plane is ready for boarding, departing passengers go through departure gates, which control the entrance and exit of people on and off the aircraft. At these gates, after they have shown their passports and their boarding pass has been checked, they are allowed to board the waiting aircraft.Aircraft lands and takes off on a runway made of concrete(混凝土).The runway of a modern airport is about three kilometers in length, as large jet planes take this distance to get airborne, or to come to a standstill after landing. Only one plane can land on or take off from a runway at a time. Specially trained officers, who sit in the control tower of the airport, strictly control the landing and take-off of aircraft. These air traffic controllers, as they are called, communicate with the pilots of the planes by radio. All modern planes are fitted with radar but the pilots still rely on the controllers to guide them. A mistake made by a controller in the tower may lead to a serious accident in which a large number of people may be injured or killed.16. How many airports are there in a city?（）A. None.B. One, even two.C. At least two.D. More than two.17. When passengers arrive at the airport, they wait for their flight in the ______.（）A. departure gatesB. runwayC. terminal buildingD. airline’s counter18. What should passengers do after the announcement is made that their plane is ready for boarding? （）A. Go through departure gates.B. Arrange the trip in the counter of the airline.C. Pay for their over-weight luggage.D. Check their boarding card.19. Who control the landing and take-off of aircraft at the airport?（）A. PilotsB. Cabin attendantsC. Air traffic controllersD. Aircraft engineers20. Which of the following statement is NOT mentioned in this article? （）A. Aircraft lands and takes off on a runway made of concrete.B. At a time only one plane can land on or take off from a runway.C. A mistake made by a controller in the tower may lead to a large number of people injured or killed.D. The pilot can see the runway clearly at night.Passage 3Research programs on flight-crew distractions have identified 34 different types of activities that have led to errors in the cockpit. Ninety percent of these fall into one of three broad categories communication, head-down work(精神过于集中), and responding to abnormal situations.A well-known example is the December 1972 crash of an Eastern Airlines on approach into Miami International airport. The crew was so busy looking at a landing gear light and did not notice that someone had turned off the autopilot by mistake.A review was made of reports of accidents caused by crew error. Nearly half involved a loss of attention because of interruptions, distractions or thinking about one task and forgetting others. Several ideas help crews to prevent errors. Conversation is a powerful distracter so it must be kept brief at critical moments. “Head-down” tasks greatl y reduce the ability to monitor what the other pilot and the aircraft are doing, so one pilot must be clearly assigned to flying pilot-flying (PF) and one to non flying responsibilities pilot-not-flying (PNF). Vital tasks need to be scheduled so that they will not conflict with another vital task. When two important tasks must be performed at the same time, the pilots must set up a scan and avoid letting attention linger too long on either duty. They must treat interruptions as red flags.Research into the way the brain works shows that people can only performed two tasks at the same time in a few circumstances, even if they are skillful in performing each task separately. “Broadly speaking, humans have two mental systems with which they perform tasks,” they wrote. “One involves conscious control, the other is an automatic system that operates largely outsi de of conscious control.”Conscious control is required when the task is new, difficult or dangerous; when an automatic process must be put aside to preve nt “habit capture” going back to an old habit because a new system must be followed.21. Which of the following is NOT the main reason for pilot’s distraction?（）A. Communication.B. Competing activities.C. Head-down work.D. Searching for responding to abnormal situations.22. The Miami accident in December 1972 was caused by ______.（）A. failure to notice a mis-operationB. a landing gearC. a lightD. the autopilot23. The researchers’ suggestion is to ______.（）A. recognize the distraction of conversation and head-down work.B. plan activities to avoid tasks all the same time and pay attention to tasks alternately when two do occur.C. treat interruptions as not allowed, and assign pilot-flying and pilot-not-flying responsibilities.D. all of the above.24. Which of the following is WRONG according to this passage?（）A. In most cases, humans can perform two tasks at the same time.B. Humans have two mental systems with which to perform tasks.C. One mental system is controlled by consciousnessD. The other operates out of the control of consciousness.25. When is conscious control required?（）A. When the task is new.B. When the task is critical, difficult or dangerous.C. When an automatic process must not be adopted in order to avoid habit capture.D. All of the above.Ⅲ. Cloze Test （本大题共10小题，每小题2分，共20分）DIRECTIONS: In this part, the words and phrases are missing in the following paragraph. Choose the most appropriate words from the following FORM.Take-off oxygen on demonstration ensureduty maximum evacuation release safetyAfter boarding, an important 26 in taking care of the passengers is to brief them on the use of their 27 belts, and on any relevant emergency procedures. The safety 28 at the beginning of a flight is very important. For example, aircraft seat belts, like the seats, consist of a lap-strap and sometimes a shoulder harness. The passengers must be shown how to fasten, adjust and 29 their seat belts. Cabin crew must always check that they are fastened at 30 and landing. The passengers should be shown how to put 31 a life jacket, and how to use the emergency 32 masks stored above the seat. Aircraft cabins can become stuffy, so 33 that there is adequate ventilation and each passenger knows how to adjust the appropriate vent to34 personal comfort. Handicapped passengers may need special attention, and a modified briefing to explain how they should leave the airplane in the case of an 35 . Passengers need not be passive.26. ______ 27.______ 28.______ 29. ______ 30.______31. ______ 32. ______ 33. ______ 34. ______ 35. ______Ⅳ. Translation （本大题共10小题，每小题3分，共30分）DIRECTIONS: In this part, there are ten sentences written in English. Translate these sentences into Chinese. Each of the sentences is followed by four choices of suggested translation marked A, B, C, and D. Make the best choice and write the corresponding letter.36. Cabin attendants make face-to-face contact with passengers.（）A. 空中乘务员与乘客进行面对面的谈话。
全国2011年04月自学考试综合英语(二)真题
全国2011年4月高等教育自学考试综合英语(二)试题课程代码：00795I. GRAMMAR AND VOCABULARYComplete each of the following 15 sentences with the most likely answer. Write the letter corresponding to your choice on the answer sheet. (1 point each, 15 points in all)1. The idea of traveling through _________ space to other planets interests many people today.A. aB. theC. /D. one2. I'd get the book for you _________ I could remember who last borrowed it.A. only ifB. if onlyC. except thatD. in case that3. We had to get him to the hospital right away. Otherwise, it _________ too late.A. isB. will beC. wasD. would be4. I think your sister should know _________ to spend her money on fancy goods.A. other thanB. rather thanC. better thanD. more than5. If negotiations for the new trade agreement take _________ , serious food shortage will develop in several countries.A. too much longerB. the longestC. much too longD. the longer6. He was a man of ready advice. He _________ advise anyone on anything on the spur of the moment.A. shouldB. couldC. mustD. might7. I didn't go to his party last night, because _________ I changed my mind.A. on a second thoughtB. on the second thoughtC. on second thoughtsD. on the second thoughts8. _________ we do, it must conform to the interests of the people.浙00795#综合英语(二)试卷第1页（共11页）A. WhateverB. WhicheverC. WheneverD. Wherever9. We must make young smokers realize the harm of cigarettes to their health and help them_________ smoking.A. ridB. leaveC. quitD. cancel10. You can do what you like, but I do not want you to be_________.A. on the wayB. along the wayC. by the wayD. in the way11. It is hard to act according to the _________ which you don't believe in.A. principlesB. judgementsC. proceduresD. attitudes12. John was _________ leaking information to a foreign company.A. suspected ofB. suspicious ofC. doubted aboutD. doubtful about13. The _________ physicist has been challenged by his colleagues.A. respectingB. respectfulC. respectiveD. respected14. Newly woven baskets of this kind often _________ a strange smell.A. give awayB. give overC. give offD. give up15. I'm rather confused; would you please _________ your proposal to me again?A. exposeB. expandC. explainD. exploreII. CLOZEFill in each of the 15 blanks in the passage with the most likely answer. Write the letter corresponding to your choice on the answer sheet. (1 point each, 15 points in all)Most living things undergo two types of biological change during their lifetime. One is 16 , an increase in the size or efficiency of an organism. The other is aging, which involves a decrease in size or efficiency.浙00795#综合英语(二)试卷第2页（共11页）Signs of aging begin to 17 in most people between the age of 30 and40. Heredity determines most of the ways a person changes while aging, but environment also 18 . Graying hair is probably the most common sign of aging. All the senses decline with age. For example, the eyes lose their ability to adapt 19 darkness, and they require brighter light for reading.Movement becomes harder with age. By age 80, about half the muscle cells have been replaced by other kinds of tissue. In women 20 , bones lose calcium and become more likely to 21 . As a person ages, the body's ability to combat infection declines. This change occurs because the white blood cells of 22 is called the body's immune system lose their 23 function.Many people believe that with advancing age, an individual loses the ability to learn, remember, and make decisions. But 24 disease or injury damages the brain, a healthy elderly person who 25 active probably suffers no serious decline in 26 ability.No one completely understands the aging process. Some scientists 27 that human aging will ever be controlled. Others believe that aging can be 28 . Usually, normal human cells can be kept 29 in a laboratory for only a limited time. But 30 cells, such as various kinds of cancer cells, can live for a long time. If scientists can determine how such cells survive, they may gain an insight into the process of cell aging.16. A. to grow B. growth C. to be born D. birth17. A. take place B. get worse C. appear D. drop18. A. plays a role B. leads a way C. makes a decision D. offers a chance19. A. in B. with C. for D. to20. A. especially B. specially C. exceptionally D. specifically21. A. split B. hurt C. crack D. break22. A. which B. what C. that D. it23. A. protective B. productive C. selective D. detective24. A. till B. if C. besides D. unless25. A. extends B. expands C. remains D. maintains26. A. mental B. physical C. visual D. social27. A. suspect B. fear C. doubt D. regret28. A. suppressed B. mastered C. ignored D. conquered29. A. lively B. alive C. living D. life浙00795#综合英语(二)试卷第3页（共11页）30. A. inhuman B. irregular C. abnormal D. unusualⅢ. PARAPHRASINGChoose the closest paraphrased version after each of the following sentences or the italicized part. Write the letter corresponding to your choice on the answer sheet. (1 point each, 10 points in all)31. Sometimes I think how grateful I would be today if I had learned more back then about what really matters.A. Sometimes I feel happy that I was taught what is important at school.B. Sometimes I feel sorry that I didn't learn what is important at school.C. At times I feel resentful that I was not taught anything useful at school.D. At times I feel I should be thankful for those things I learned at school.32. In the way they all glared I could see how they'd come to hate my guts.A. I could see from their angry look that they disliked me very much.B. I could see from their quick look that they were impatient with me.C. I could see from their steady look that they were very curious about me.D. I could see from their confused look that they were shocked at my words.33. Only the good things back home are remembered. It usually takes a trip back home to bring one back to reality.A. A trip back home can help one remember his / her heritage.B. A trip back home can help one understand what life really is abroad.C. A trip back home can make one realize that home is the best place.D. A trip back home can make one realize the difficulties and problems there.34. You painters are a heartless lot.A. You painters are people with no mercy.B. You painters are people with no emotions.C. You painters are people unable to love anybody.D. You painters are people unable to understand others.35. Seeing me having a good time in repose, she was powerless to hide her disgust.A....she was unable to keep calm.B.... she was hopeless in self control.浙00795#综合英语(二)试卷第4页（共11页）C.... she couldn't help feeling powerless.D....she couldn't suppress her disapproval.36. The small hours found Mr. Maydig and Mr. Fotheringay outside under the moon.A. Towards morning, Mr. Maydig and Mr. Fotheringay walked outside to stay in the moonlight.B. Before midnight, people found Mr. Maydig and Mr. Fotheringay looking at the moon outside.C. After midnight, Mr. Maydig and Mr. Fotheringay were outdoors, with the moon above them.D. Late at night, Mr. Maydig and Mr. Fotheringay went outside to appreciate the beautifulmoonlight.37. I never do anything whatever on the ground that it is good for health, though in actual fact the things I like doing are mostly wholesome.A. I never do anything which is not good for health,...B. Whatever is good for health never comes to my mind,...C. I never do anything because it is said to be good for health,...D. Whatever I do is always decided by whether it is good for health,...38. There is a great deal to be said for the suburb.A. The suburb is much talked about.B. The suburb has a considerable advantage.C. It is a great deal better to live in the suburb than in the city.D. It is a great deal easier to talk about the suburb than to live there.39. Meeting after a long interval, friends are like a couple who began to dance again when the orchestra strikes up after a pause.A....their friendship will continue where it is left off.B....their friendship will turn into a romantic relationship.C. ... friends behave in a way as if they were dancing partners.D. ... friends become closer to each other as if they were a happy couple.40. I decided to give her a treat.A. I decided to treat her kindly.B. I decided to give her a day off.C. I decided to offer her some medical care.D. I decided to buy her something she liked.浙00795#综合英语(二)试卷第5页（共11页）IV. READING COMPREHENSIONRead the two passages and choose the most likely answer to each of the questions. Write the letter corresponding to your choice on the answer sheet. (2 points each, 20 points in all)Passage 1A person may have an idea about himself that will prevent him from doing good work. He may believe that he is not capable of accomplishing something even though there is no reason for it. A child may think he is stupid because he does not understand how to make use of the most of his mental abilities, or he may accept another person's mistaken estimate of his ability. People advanced in years may be handicapped by the mistaken belief that they are incapable of learning anything new because of their age.A person who believes that he is incapable will not make a real effort, because he feels that it would be futile. He won't go at a job (尽全力工作) with the confidence necessary for success, and he won't work hard, even though he may think he is doing so. He is, therefore, likely to fail, and the failure will strengthen his belief in his incompetence.Alfred Adler, a famous psychiatrist (精神病医生) , had an experience that illustrates this. When he was a small boy he got off to a poor start in arithmetic (算术) . His teacher got the idea that he had no ability in arithmetic, and told his parents what she thought so that they would not expect too much of him. In this way, they, too, developed the idea, "Isn't it too bad that Alfred can't do arithmetic?" He accepted their mistaken estimate of his ability, felt that it was useless to try, and ended up very poor at arithmetic, just as was expected.One day, however, he became very angry at the teacher and other students because they laughed when he said he knew how to do a problem, which none of the other students had been able to work out.Alfred succeeded in solving the problem. This gave him confidence. He rejected the idea that he couldn't do arithmetic and was determined to show others that he could. His anger and his newly found confidence stimulated him to be at arithmetic problems with a new vigor. He worked with interest, determination, and purpose. Before long he became extraordinarily good at arithmetic. He not only proved that he could do arithmetic, but he learned early in life from his own experience that if a person goes at a job with all his heart he may astonish himself as well as others with his ability.浙00795#综合英语(二)试卷第6页（共11页）This experience made him realize that many people have more ability than they think they have. Lack of success is as often the result of lack of knowledge of how to apply one's ability, lack of confidence, and lack of determination as it is the result of lack of ability.41. The word "futile" in Paragraph 2 probably means________.A. unnecessaryB. uselessC. unimportantD. aimless42. Both Alfred's teacher and his parents thought Alfred________.A. had no confidence in himselfB. was lazy in studyC. had no interest in arithmeticD. was slow in arithmetic43. Why did Alfred become angry one day?A. Because he couldn't work out the arithmetic problem.B. Because the teacher didn't show him the arithmetic problem.C. Because he was challenged to solve a difficult arithmetic problem.D. Because no one believed that he could solve the arithmetic problem.44. According to the passage, a person is likely to fail if________.A. he doesn't work hardB. he is too old to learn anythingC. he doesn't have enough knowledgeD. he has accepted a mistaken belief of his ability45. What does Alfred Adler's story tell us?A. Our failures are often caused by our lack of ability.B. Arithmetic is actually not as hard as it seems to be.C. Some teachers expect too much from their students.D. Our self-judgement may have a negative effect on our success.Passage 2When the French Institute in Haiti (海地) asked me to speak on a subject of my own choice, I picked heroism. It's a subject I know well. I've read many books about it.I spoke of some well-known heroes. I suggested that I was something of a hero myself. Then I told how the hero, in the face of danger, discovers all the great, lasting values of life.When I left the platform, a gentleman came to me. "Great lecture," he said. "I'm Doctor浙00795#综合英语(二)试卷第7页（共11页）Bonbon. I've been asked to make your stay here as pleasant as possible. Would you like to go hunting sharks with me? You seem to enjoy facin danger."I accepted gladly. I saw myself struggling with a huge fish on my rod ...I was to speak again the next afternoon. So we agreed to start early in the morning."By the way," the doctor said as we set out, "you should try out your coucteau.”"My... what？""Your snorkel (潜水呼吸管) . You need to breathe. I'll show you how to work the underwater gun too. What's the matter? Something wrong?"I had to sit down. I tried to tell myself it wasn't so. But there was no doubt about it. I wasn't to fish with a rod. I was to go right down into the water. I opened my mouth to protest ..."You know," the doctor said, "I can't tell you how much we all enjoyed your lecture on courage."I said nothing. There are times when you have to protect your means of earning a living. I was known as a good speaker. If I had to be eaten by sharks to keep my reputation, I was ready. I put on my mask."Now put on the lead belt. It will get you down there instantly," the doctor said. "They'll go down with you." He pointed to the four big men on board.Bodyguards, I thought with relief."They're the beaters (轰赶猎物的人) ," the doctor said. "They'll go ahead and drive the sharks toward you. Then all you have to do is shoot." I didn't have the courage to object. They helped me over the side.At the bottom the first thing I saw was a big fish. I screamed.I can't quite remember what followed. All I know is that, contrary to what I had said in my lecture, in the face of danger the hero does not discover the great values of life. At last I opened my eyes again. The big fish was gone.I tried to retum to the surface. Then I saw a huge form above my head. I seized my gun. I closed my eyes and pressed the trigger.The gun was torn from me.In seconds I was at the surface. Luckily, the boat was near. I was on board in an instant."Where's your gun?" asked the doctor.浙00795#综合英语(二)试卷第8页（共11页）I explained that I had hit a shark. The beast had torn the weapon from my hands.The four big men were climbing back into the boat now. One of them had my gun. He spoke to the doctor in his native language."It seems," the doctor said to me, "that you shot at the hull of the boat."He was trying to suggest that I had mistaken the boat passing over my head for a shark. The very idea!When I stepped to the platform that afternoon, Doctor Bonbon was sitting in the front row. But I didn't let his mocking stare disturb me. I was determined to rise once more to the level of my subject."Ladies and gentlemen," I began, "when the hero finds himself facing danger, the first thing he discovers ..."46. When he was told that he was to go down into the water, the writer had to sit down probably because ________ .A. he could not control his shaking legsB. he wanted to have a better look at the waterC. he wanted to get ready for the underwater adventureD. he could not help asking Doctor Bonbon some questions47. What happened under the water?A. He shot at a shark.B. He shot at the boat.C. He was attacked by a shark.D. His gun was torn away by a shark.48. In the sentence "But I didn't let his mocking stare disturb me." the word "mocking" could be replaced by ________ .A. amusingB. sneeringC. concerningD. encouraging49. The afternoon speech probably opened in this way, "When the hero finds himself facing danger, the first thing he discovers ________ ."A. is his true selfB. is the life valueC. is his wrong concept of heroismD. is the challenge from other people浙00795#综合英语(二)试卷第9页（共11页）50. The story was told in the tone of ________ .A. seriousnessB. admirationC. humourD. criticismV. WORD DERIV ATIONComplete each of the following sentences with a (compound) word derived from the one(s) given in brackets. Write your word on the answer sheet. (1 point each, 10 points in all) 51. The young speaker smiled to the audience ________ as he walked into the lecture hall. (humble)52. When I replied that I did not have any aptitude for salesmanship, she turned her eyes away from me, greatly ________ . (disappoint)53. After they had worked a few miracles, their imagination increased, and their ambition________ . (large)54. My mother believed that I was blessed with a rare ________ to make something of myself. (determine)55. Alex was almost ________ with anger and despair when our team lost the game. (speech)56. The local government gained ________ control of the area after the UN peace-keeping forces left. (effect)57. What caused the ________ of the first world war? (break, out)58. Some newspapers often fail to respect pop icons' right to ________ . (private)59. The homeless child was once treated as a ________ by the owner of a restaurant in the town. (beg)60. The airport control tower kept postponing the ________ of our plane, which annoyed us greatly. (depart)VI. SENTENCE TRANSLATIONTranslate the following sentences into English and write your sentenceson the answer sheet. (3 points each, 15 points in all)6 1．我的计算机肯定有问题了，今天我得请人把它修好。
自-2011年4月高等教育自学考试英语全国统一命题试题及答案.doc加翻译 .
2011年4月高等教育自学考试全国统一命题考试英语（二）试卷Voｃabulary aｎd Strｕcture（10pointｓ1 poiｎt eaｃh）Ⅰ从下列各句四个选项中选出一个最佳答案,并在答题纸上将相应的字母涂黑。
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自学考试《民航乘务英语》习题及答案汇总
自学考试《民航乘务英语》习题及答案汇总一、短语翻译(1)候机大楼(2)安检员(3)喷气式飞机(4)靠过道座位(5)登机桥(6)登机牌(7)起飞前一小时到达机场(8)飞行训练中心(9)无人伴随行李(10)直达航班二、单选题1.Don’t talk_____that.A.asB.atC.like2.Hurry up,_____you’ll be late.A.butB.andC.or3.This question was_____difficult that no one could answer it.A.tooB.veryC.so4.Mary is not here.She_____to Paris.A.wentB.has goneC.has been5.You must_____your bad habits.A.give offB.give upC.give out6._____aeroplanes in this company are Boeing planes.A.Most ofB.MostC.The most7.Mary likes living_____.A.lonelyB.aloneC.in person8.She was sleeping with_____windows.A.emptyB.openC.wide9.The war_____in1937.A.broke upB.broke offC.broke out10.Mary_____into the room.A.burstB.crashedC.hit11.The Europeans_____to stay ahead in aeroplane design.A.failedB.missedC.lost12.The_____of employees in this company has doubled.A.sumB.amountC.number13.He worked in this company_____several years.A.inB.sinceC.for14.Tom is a person who always_____up to dangers.A.meetsB.facesC.sees15.This is one of the most important things_____all.A.amongB.inC.of16.They decided to_____into the cause of the accident.A.seeB.lookC.watch17.There is_____information on how to get the cheapfears.A.fewB.a fewC.little18.It was Dr.Rontgen who_____X-rays.A.discoveredB.inventedC.made up19.We ran all the way to_____the bus that was going to the zoo.A.takeB.getC.catch20.Can you_____what is wrong with the washing machine?A.find outB.findC.look for三、用根据句子意思用适当的谓语动词形式填空。
浙江省2011年7月高等教育自学考试 空中乘务基础试题
浙江省2011年7月高等教育自学考试空中乘务基础试题课程代码：01431一、单项选择题(本大题共15小题，每小题2分，共30分)在每小题列出的四个备选项中只有一个是符合题目要求的，请将其代码填写在题后的括号内。
错选、多选或未选均无分。
1.乘务员登机后至乘客登机前的准备工作，是乘务工作的四个过程之一，指的是______阶段。
（）A.预先准备B.直接准备C.空中实施D.航后讲评2.非酒精饮料中的jasmine tea所对应的中文是（）A.红茶B.柚子茶C.花茶D.铁观音3.以下哪项内容不属于乘务员在为VIP旅客服务时应注意的服务要点？（）A.不宜在其他旅客面前暴露其身份B.态度热情、大方C.以平和关心的语气帮助其放松心情D.语言得体4.缩写符号“”，是______的缩写。
（）A.英镑B.泰铢C.欧元D.越南盾5.以下属于航空公司原因，导致航班延误的是（）A.飞机调配B.航空管制C.军事演习D.机场或跑道关闭6.英文代码CP，指的是（）A.乘务长B.头等舱乘务员C.安全员D.主任乘务长7.果酒在酒的分类中属于（）A.蒸馏酒B.酿造酒C.配制酒D.发酵酒8.在白天飞行时，客舱温度应调至______为宜。
（）A.19℃-21℃B.21℃-23℃C.22℃-24℃D.24℃-26℃9.轮椅旅客的免费行李额为（）A.30kgB.40kgC.50kgD.60kg10.白天飞行时，在旅客登机之前客舱灯光应调至（）A.关挡B.暗挡C.中挡D.高挡11.乘务员在航班延误的情况下，需要按照______的安排采取服务补救措施，以缓解旅客的紧张激动的情绪。
（）A.机长B.乘务长C.安全员D.地面值班领导12.空客A320型飞机的氧气瓶在低流量使用时，最多可使用（）A.60分钟B.77分钟C.120分钟D.155分钟13.乘务员在机上进行客舱广播时的语种顺序是（）A.中文-相应语种-英文B.中文-英文-相应语种C.英文-中文-相应语种D.英文-相应语种-中文14.蒸馏酒的酒精度为（）A.2%-5%VOLB.3%-18%VOLC.≤14%VOLD.＞24%VOL15.______能使飞机急速下降，机舱内未系安全带的人员会由于短时间失重被抛向空中，导致受伤。
浙江省2011年4月高等教育自学考试 旅游英语试题 课程代码06010
浙江省2011年4月高等教育自学考试旅游英语试题课程代码：06010I. Make the best choice to complete the following sentences. (20%：本题型共20题，每题1分)1. Have you decided _____ a departure date?( )A.onB.inC.aboutD.of2. I was kind _____ scared at first. ( )A. /B. ofC. atD. in3. The ashtray is full, and the room still smells _____ cigarettes.( )A.ofB.offC.aboutD.with4. Which of the following can best summarize the characteristics of Beijing Opera?( )A.Exaggeration and symbolismB.A combination of music and dancingC.Highly stylized music and performanceD.A primer on history and moral standards.5. Acupuncture has been practiced for at least _____ years.( )A.5,000B.3,000C.2,500D.1,5006. Kites first appeared about _____ years ago in China.( )A.1,000B.1,500C.2,000D.2,5007. Which category does not belong to the terms of subject matter of Chinese painting?( )A. LandscapesB. FiguresC. Birds-and-flowersD. Sketches06010# 旅游英语试题第1页（共6页）8. You really have an expert eye _____ Chinese arts.( )A. aboutB. as forC. forD. on9. Determined by its _____ nature and documentary function, an agreement is usually written in complex language.( )A. lawfulB. legalC. lawfullyD. legally10. The three oldest dramatic art forms in the world include _____, Greek tragedy-comedy and Indian Sanskrit Operas.( )A. Chinese OperasB. American folk songs OperaC. Chinese acrobaticsD. Britain jazz music11. Which of the following is NOT a sign of long life?( )A. peachesB. pearsC. noodlesD. eggs12. Please _____ your seatbelt - we are experiencing some turbulence.( )A. slackenB. fastenC. stretchD. tense13. The Terracotta Warriors and Horses are the most significant archeological excavations of _____.( )A. the 18th centuryB. the 19 th centuryC. the 20 th centuryD. the 21 th century14. The most famous street of Shanghai is _____.( )A. the Nanjing RoadB. the Beijing RoadC. the Fuzhou RoadD. the Bund15. _____ have played an important role in creating the Ming and Qing furniture collection craze.( )A. The ChineseB. The foreignersC. The buyersD. The sellers06010# 旅游英语试题第2页（共6页）16. An air ticket serves as all the following except _____.( )A. a contract between the airlines and the passenger.B. a proof of rights to travel on a flight of the airlines.C. a certificate for the passenger to check in his baggage.D. a document showing who the passenger is.17. Which of the following is NOT TRUE about visa extension?( )A. The person needs to have convincing reasons to apply.B. The traveler has to apply 7 days before the visa expires.C. The visa holder has to have a single or multiple entry visa.D. The public security bureau has the right to approve visa extension.18. That article in the newspaper _____ the situation in the Middle East.( )A. put onB. count onC. concentrate onD. shed light on19. The publicity literature in tourism is all BUT _____.( )A. narrative, at times poetic and at still other times colloquial.B. declarative and complexC. concise and interestingD. factual but non-disputable20. _____ is where the emperor used to go every winter solstice to worship heaven and to pray fora good harvest.( )A. The Forbidden CityB. Hall of Supreme HarmonyC. Gate of Devine ProwessD. The Temple of HeavenII. Decide whether the following statements are true or false. Write T for True and F for False. (20%：本题型共20题，每题1分)1. Visitors to China should be aware that Chinese regulations strictly prohibit travel in “closed”areas without special permission. ( )06010# 旅游英语试题第3页（共6页）2. No electronic devices are allowed to be used during the flight. ( )3. The overseas Chinese food usually caters to the flavor of the Westerners. ( )4. Most Chinese dishes contain more calories than Western food. ( )5. Jiaozi looks like gold and silver ingots so when people eat it during festivals they really hope it could bring fortune and good luck to them. ( )6. Chinese medical diet is made according to the theory of traditional medicine. ( )7. Chinese yellow liquors are distilled wines that are brewed directly from grains. ( )8. Courtyards are the most important symbol of life in Beijing no matter how they have changed. ( )9. Any changes can be made to the ticket as the passenger wishes. ( )10. Though located in Beijing, tourists can taste food of different local flavors in Beijing International Hotel. ( )11. In the eye of most customers, the front-desk employees are the representatives of the hotel. ( )12. In China, alcohol has nothing to do with sociality. ( )13. Besides the West Lake, Qiandaohu Lake is another wonder in Zhejiang Province created by Mother Nature. ( )14. The tri-colored glazed pottery was developed 5,000 years ago. ( )15. The practice of writing or painting on fans was recorded only recently. ( )16. The five tastes of traditional Chinese herbs are pungent, sweet, sour, bitter and salty, each of which has its own functions and characteristics. ( )17. Anthropology is the scientific study of people, society and culture. ( )18. Foreign guests can easily figure out what is in the Chinese dishes according to their beautiful names. ( )19. The yellow river is the longest river in China and the third longest in the world after the Nile and the Amazon. ( )20. The fares on the Shanghai subway are based on distance, which is different from in many other countries. ( )06010# 旅游英语试题第4页（共6页）06010# 旅游英语试题 第5页（共6页）III. Match each word or phrase in the column on the left with its meaning in the column onthe right. (15%：本题型共15题，每题1分)( ) 1. professionalism( ) 2. TCM( ) 3. casino( ) 4. fare( ) 5. cuisine( ) 6. receipt( ) 7. cyberspace( ) 8. cc( ) 9. hacker( ) 10. attend to( ) 11. circuit( ) 12. bellboy( ) 13. Inc.( ) 14. takeout( ) 15.breakdownIV . Choose a correct word or phrase to complete each of the following sentences. (10%：本题1. Clothing is inexpensive and one of the best _____ in China.2. Children over 12 years of age and adults shall pay _____.3. Passports are the most important means of _____.4. Get to personally know your customers and recognize their _____ needs.5. Dealing with angry guests can be _____.a. carbon copyb. someone employed as an errand boy and luggage carrieraround hotelsc. pay attention to; take care ofd. the price of conveyance or passage in a bus, train,airplane, or other vehicle.e. a building or room where people play gambling gamesf. demonstration of qualities typical or expected of a personin one’s professiong. Traditional Chinese Medicineh. the realm of electronic communication; a computernetworki. a style or quality of cooking; cookeryj. one who uses programming skills to gain illegal access toa computer network or filek. an acknowledgment that payment has been madel. roundabout journey or coursem. food prepared in a store or restaurant to be carried outfor consumption elsewheren. collapse; sudden loss of ability to function o. incorporated6. Acupuncture is one of the main forms of _____ in TCM.7. _____ is generally used in business correspondence and on more formal occasions, especially in British business circles.8. _____ are addressed to a number of group of people who are believed to have an interest in the content of the letter.9. Memos can be very brief but can also take the form of a _____.10. _____ is far from fulfilling its promise to transform the way in which modern, conventional tourism is conducted.V. Answer the following questions according to the content of the reading. (20%：本题型共5题，每题4分)1. What is the purpose of the heading in a business letter?2．What is the Internet? What are the four basic building blocks to the Internet?3. What are the linguistic qualifications of a contract?4. How to write a good itinerary?5. What characteristics does the broadened definition of ecotourism have?VI. Translate the following sentences into English. (15%：本题型共5题，每题3分)1. 很抱歉，我们航班不提供含酒精的饮料。
历年浙江省高等教育自考民航乘务英语试题
历年浙江省高等教育自考民航乘务英语试题PART 1 Reading ComprehensionDIRECTIONS: In this part, there are 3 passages. Each of them is followed by 5 questions, and to each question, there are four possible answers marked with A, B, C,D. Please choose the correct or best answer to each question and mark it on your ANSWER SHEET. （本大题共15小题,每小题2分,共30分）Passage 1Cabin attendants make face-to-face contact with passengers. Their professional image reflects the airlines’service image. Passengers’opinion of an airline is based on their speech, behavior and service standarD.Cabin attendants should possess essential qualifications for their work, as well as the rigid physical requirements such as height and vision. The quality ofcabin service is judged on the friendliness, courtesy and appearance of thecabin attendants.First, cabin attendants should enjoy their work. They are doing an exciting and challenging joB. They should be friendly and helpful to passengers. They must keep smiling during their work, for a smile is a good way to help passengers relax. They must also provide a courteous and efficient service to the passengers. Second, a warm concern for other people is a necessary qualification for passenger service work. Dignity, warmth and a sincere liking for people are the best qualities.1. How do passengers get their opinions of the airlines?A. CAs’speechB. CAs’behaviorC. CAs’service standardD. All of the above2. The excellent quality of cabin service is NOT judged on ____.A. the request of the passengersB. the friendliness of the cabin attendantsC. the courtesy of the cabin attendantsD. the height and vision of the cabin attendants3. Why should cabin attendants keep smiling during their work?A. Because they like smiling.B. Because smile is a good way to help passengers relax.C. Because the passengers ask them to smile.D. Because it can make their faces thinner when smiling.4. The phrase “a necessary qualification for passenger service work” in paragraph 3 means ____.A. rigid physical requirementsB. a warm concern for the passengersC. a courteous and efficient service to the passengersD. good professional image5. According to this passage, we can know that the cabin attendants work isNOT ____.A. comfortableB. necessaryC. challengingD. excitingPassage 2Cabin attendants seem generally satisfied with the majority of caterers(配餐公司) they use. In a survey about aviation caterers, most cabin attendants found that the caterers usually have an experienced staff, qualified chefs and a good product. While there may be occasional lapses in good service or quality, most caters receive high marks from cabin attendants.The success is in the “whole package”. There’s no part of the cateringprocess that isn’t critical, quality food, attractive present ation, proper packaging, on-time delivery are all important.Some caterers rank high because not only do they have quality ingredients and an interesting menu, but also they have refrigerated vehicles, a rapid turn-aroundfor linens and dining ware and a 24-hour hotline service.In addition to the full-time chefs, they have a long list of colleagues for specialty items. In America, chefs at New Horizons are well known for their in-house breads and pastries, and in particular for their Florida stone craB.A Chicago-based caterer, the company provides meals for a “huge number ofsports teams”. In the face of fierce winter winds, ice and snow, Georgisprovides good catering from its location near the metropolitan center tovirtually every outlying airport. It’s always a challenge to cater a flight for certain special passengers, such as those with religious dietary rules.While catering generally receives high masks from most of the cabin attendants responding, there were a number of highly critical comments.Cost and packaging are generally still big issues. A catering order forbreakfast and lunch for 200 passengers excluding wines is regarded as too highfor the airlines.6. Which of the following is NOT mentioned as characteristics of goodcaterers?A. Experienced staff.B. Qualified chefs.C. Good price.D. Good product.7. Quality food, attractive presentation, proper packaging and on-time delivery are ____.A. different packagesB. not criticalC. all criticalD. given here in the order of the process of packing8. Specialty items mentioned do not include ____.A. quality ingredientsB. in-house breads pastriesC. Florida stone crabD. pastries9. The Georgis company did a challenging job because ____.A. there was strong windB. there was ice and snowC. it was winterD. religious meals have many special requirements10. ____ are still big issues.A. Refrigerated vehiclesB. Cost and packagingC. A rapid turn around for linens and dining wareD. A 24-hour hotline servicePassage 3The cabin crew check that all the passengers are on board, and the doors are closed and lockeD. Gently the walkway swings back from the fuselage, the body of the aircraft, and a specially designed powerful tractor pushes the giant 747 away from the loading bay. Meanwhile, the airport traffic control has given clearance to start the engines and the flight crew carries out all the last minute checks. All the systems are in full working order, and the wing flaps(襟翼) and flying controls are testeD.At the same time the cabin crew check that all the passengers are wearing their seat belts properly and then demonstrate the emergency procedures. They pointout the exits on the plane, and demonstrate how to wear and inflate the life jackets located under each seat. Lastly they show how to use the oxygen masksthat automatically fall from the ceiling should it become difficult for the passengers to breathe.A puff of smoke from the jet, and a slow whine gradually becomes a low roar(咆哮,巨响) as the first engine is started up. One by one the four engines come to life, though there is little to see apart from the shimmer of the exhausts.After a final signal to the ground crew that the engines are running normally, the captain eases the plane along the network of taxiways that lead to the runway, and takes his place in the queue for take-off.With a thunderous roar, the plane departs. With flaps fully extended for take-off the 747 turns into the main runway. The pilot and co-pilot each place a hand firmly on the throttle levers(油杆), and push them steadily forwarD. The vibration and noise swells as the engines are brought up to full power. Suddenly the brakes are released, and the passengers are pressed back into their seats as all 313 tons of the Boeing 747 accelerates up the runway.11. What should the cabin crew do before the planes takes off?A. They check that all the passengers are on boarD.B. They check that all the passengers keep their seat belts fasteneD.C. They demonstrate how to put on the life jackets and how to use the oxygen masks.D. All the above.12. Which of the following sentences is NOT true?A. Both the taxiway and the runway can be used for take-off and the captain should know which way to choose.B. The captain has to wait for his turn before the plane is permitted to take off.C. The oxygen mask is kept in the ceiling compartment of the cabin.D. The pilots can start the engines of the plane when they get the clearancefrom the traffic control.13. In deciding when a plane takes off, ____.A. the cockpit is instructed by the cabin attendantsB. the cockpit requests the controllersC. the traffic controllers, the cabin attendants and cockpit crew cooperate withone anotherD. the captain will decide when14. What kind of plane is a Boeing 747?A. It is a giant, four-engine plane.B. It has many engines and only the first engine can work.C. It is a light but noisy plane.D. It is a trouble-free plane, and never has anything wrong with it.15. The sentence “…the passengers are pressed back into their seats …”in the last paragraph may possibly mean that ____.A. the passengers are hijacked by armed hijackersB. the passengers can’t resist the G—force (地球引力) of the plane when it is speeding upC. the passengers are confined to their seatsD. the passengers are playing the gamePART 2 TranslationDIRECTIONS: In this part, there are ten sentences written in English. Translate these sentences into Chinese. Each of the sentences is followed by four choices of suggested translation marked A, B, C, andD. Make the best choice and blacken the corresponding letter on your ANSWER SHEET. （本大题共10小题,每小题3分,共30分）16. Processing areas are designated for the formalities associated with processing passengers.A. 手续办理区指的是办理旅客的有关手续的。
(完整版)浙江省2011年4月高等教育自学考试民航乘务英语试题
浙江省2011年4月高等教育自学考试民航乘务英语试题课程代码：01428PART 1 Proper Nouns & TermsDIRECTIONS: In this part, there are 10 proper nouns & terms. Please match the proper nouns & terms with the Chinese meaning.（本大题共10小题，每小题2分，共20分）( )1. priority guest A. 急救( )2. safety demonstration B. 行李认领区( )3. life vest C. 糖尿病人食品( )4. Baggage Claim Area D. 安全演示( )5. diabetic meal E. 救生衣( )6. first aid F. 需优先照顾的乘客( )7. rates of exchange G. 重要人物( )8. entertainment system H. 托运行李( )9. checked baggage I. 娱乐设施( )10. VIP J. 外汇率PART 2 Reading ComprehensionDIRECTIONS: In this part, there are 3 passages. Each of them is followed by 5 questions, and to each question, there are four possible answers marked with A, B, C, and D. Please choose the correct or best answer to each question.（本大题共15小题，每小题2分，共30分）Passage OneQuestions 11 to 15 are based on the following passage:Asia is feeling the cold wind of economic crisis and uncertain consumer attitudes. Suppliers and Airline and Airport operators will experience difficulties in budgeting for next year. Sales of perfume and premium whisky and brandy continue to be under pressure. Tobacco products showed some progress, but most growth was coming from the newer product categories such as chocolates and sweets, electronics and a smaller growth in jewelry sales. The ever increasing and changing range of products of the industry and the continued growth of retail outlets for travelers were key issues in the past year and showed no sign of changing in next year’s duty free goods.The market in Asia has begun to recover since the financial crisis. However, in Europe, the elimination of tax-free sales only applies to travelers moving between the fifteen member states of the European Union. It does not apply to travelers to other regions of the world and other European Countries. Also, all military and diplomatic sales are not affected by the sales elimination. However, sales in non-member states like Norway, Switzerland and Turkey as well as those in Eastern Europe will continue to grow.Elimination in Europe can best be described as chaotic. Retail operators have either gone their own way or tried to develop alternative approaches. Suppliers face the rounds of a new negotiation and the need to reconsider products andmarketing in a new world where hopefully travel will go on growing and consumers will go on enjoying the pleasure of shopping, but there is evidence that the traveling consumer is bewildered and confused by what to believe and how to act.11. The trend of next year’s duty free sales will be _______________. ( )A. a decrease of chocolates and sweetsB. a decrease of electronicsC. a decrease of jewelryD. more varied types of duty free items on sale.12. Which of the following is NOT true? ( )A. The Asia market has improved after the financial crisis.B. Sales in the Asia market held up during the financial crisis.C. The prospect in Europe is good because there will be more travelers and more purchasing.D. The European market will not need new products and marketing.13. _______________ is within the mentioned fifteen countries of the European Union. ( )A. NorwayB. GermanyC. SwitzerlandD. Eastern Europe14. Which of the following is NOT true? ( )A. Elimination in Europe is in a mess.B. Retail operators in Europe try to find their own way out.C. Retail operators in Europe try to find new ways.D. Elimination in Europe is well organized.15. The elimination will cause the traveling consumer to _______________. ( )A. be confused about prices and whether to buy goodsB. buy best goodsC. experience rounds of negotiationD. reconsider products and marketingPassage TwoQuestions 16 to 20 are based on the following passage:The Boeing 747-400 airplane has reached its cruising altitude of 10,000 meters and cruising speed of 900 km per hour on its way from London to Beijing. The Purser has announced that the passengers are now free to unfasten their seat belts and move around the cabin; however passengers should keep their seat belt fastened when seated.The passenger cabin layout consists of three sections. The 747-400 is unique in having two decks; on the upper deck, behind the flight crew there is the first class section. On the lower deck, at the front, the business class section, for passengers who pay the full fare: while behind is the much larger economy section for passengers who have special cheap rate tickets.The stewards and stewardesses—14 in all—are now busy around the galleys. A choice of drinks, followed by dinner, video entertainment including a film and finally breakfast in the morning is the order of service. Individual headphones are distributed, and these, when plugged in to the arm of the seat—give a variety of in-flight musical programs. Also in the arm of the seat are the controls for a personal reading light, fresh air control and call button.Dinner is served on specially prepared trays, perhaps prawn cocktail, followed by a choice of roast chicken or braised steak with chocolate mousse to finish. The chicken and beef has been heated in the special microwave ovens in the galleys. It is hard to believe that a hot, three-course meal can be served while the plane is flying at this altitude and speed.Dinner over, the cabin lights are dimmed, the blinds by the windows are drawn, the screens unfold and the film begins. Now, for the first time the cabin crew take it in turns to have a rest while the passengers watch the film or snooze dreaming of arriving in Beijing in the morning.16. When the plane is flying, the passengers _______________ when seated. ( )A. are free to walkB. are free to come into the flight deckC. are advised to fasten their seatbeltsD. must unfasten the seatbelts17. The passenger cabin layout consists of three sections. They are the followings except _______________. ( )A. the first classB. the cockpitC. the business classD. the economy class18. During the flight, the cabin attendants should do the following except _______________.( )A. collect the passengers passportsB. serve the drinksC. serve the mealsD. give out headsets19. Before the meal, the cabin attendants should heat _______________ in the ovens in the galley. ( )A. the chocolate mousseB. the saladC. the chicken and beefD. the snack20. During the film, the cabin attendants will _______________. ( )A. wake up the passengers so they don’t miss the filmB. watch the film with the passengersC. have a chat in the cabinD. have a rest in turnPassage ThreeQuestions 21 to 25 are based on the following passage:Aircraft seat belts, like the seats, are designed to withstand sudden deceleration. Work out how to fasten and unfasten them quickly. Cabin crews check that they are fastened at takeoff and landing, and that the babies are installed in special cot-holders. Do not, unless you are well versed in them, ignore the safety demonstrations at the beginning of a flight. Learn how to put on a life jacket, and how to use the emergency oxygen masks stored above the seat or in the back of the seat in front. In each magazine pocket is a card of safety instructions in pictures. It gives the positions of the emergency exits. Each of these has a sign giving the operating instructions in one or more languages, so passengers can open them.Fire extinguishers and sometimes axes are stowed at the cabin crew stations. Life raft are usually placed near each mainexit. In wide-bodied jets, they are extensions of the escape slides, and in aircraft such as the VC10, 707 and 747 they are stored in the ceiling above the aisle. The survival, first-aid and polar kits are usually found near, perhaps attached to, the life rafts or exits. If the “fasten seat belts”signs flash on in flight, obey them quickly; the aircraft may be about to enter turbulence and passengers walking about, especially at the back, could be thrown around. Extinguish cigarettes immediately the “no smoking” signs go on. Never smoke in the cabin or toilets. Between 1946 and 1976, flight f ires or smoke caused 316 accidents: many began in the toilets.21. Aircraft seat belts should be tied _______________. ( )A. when passengers feel a kind of sudden decelerationB. when cabin attendants show passengers how to fasten and unfasten themC. at takeoff and landingD. when babies are installed in cot-holders.22. According to the passage, which of the following statements is true? ( )A. It is not necessary for passengers to pay attention to the safety demonstrations because they are very familiar with them.B. In order to ensure safety, passengers with babies should put their babies inside their seat belts.C. You can find a card of safety instructions in letters in magazine pocket.D. Passengers should know where the emergency exits are.23. Where are fire extinguishers and axes stored? ( )A. near each main exit?B. at the cabin crew stationsC. in the back cabinD. in the cockpit24. Why must passengers fasten their seat belts when “fasten seat belts” signs flash on during the fl ight? ( )A. Because the aircraft may approach an area of turbulence.B. Because according to CAAC regulation, passengers must do so.C. Because cabin attendants will check to see if passengers can perform correctly according to the relevant safety instruction.D. Because some kind of emergency is happening on board. Passengers should stay at their seats.25. Which of the following statements is NOT true? ( )A. When the “no smoking” signs go on, please give up smoking.B. Between 1946 and 1976, there were 316 accidents.C. A survey shows that most of flight fires began in the toilets.D. Smoking in cabin or toilets will threaten safety of the aircraft and passengersPART 3 Cloze TestDIRECTIONS: In this part, the words and phrases are missing in the following paragraph. Choose the most appropriate words from the following FORM.（本大题共10小题，每小题2分，共20分）Cabin attendants make face-to-face contact 26 passengers．Cabin attendants should possess essential 27 for their work．The quality of the cabin 28 is judged on the friendliness，courtesy and appearance of the cabin attendants．They should 29 their work．They are doing an 30 and challenging job．They should be 31 and helpful32 passengers．They must keep 33 during their work. A warm 34 for other people is a necessary qualification for passenger service work. Dignity, warmth and a sincere 35 for people are the best qualities.26._____________27._____________28._____________29._____________30._____________31._____________32._____________33._____________34._____________35._____________PART 4 TranslationDIRECTIONS: In this part, there are ten sentences written in English. Translate these sentences into Chinese. Each of the sentences is followed by four choices of suggested translation marked A, B, C and D. Make the best choice.（本大题共10小题，每小题3分，共30分）36. They must provide a courteous and efficient service to the passengers.( )A. 他们必须为乘客提供礼貌而有足够多的服务。
2011年4月份英语自学考试试卷及答案
2011年4月高等教育自学考试全国统一命题考试ⅠVocabulary and Structure(10points 1 point each)从下列各句四个选项中选出一个最佳答案，并在答题纸上将相应的字母涂黑。
1.Y ou may use bike________ you give it back to me tomorrow morning.A. unlessB. providedC. thoughD. because2.He could not ________his tears on hearing that he was not admitted to the universityA. hold upB. hold backC. get overD. get through3.Good parents have the ability to communicate messages of love, trust, and self-worth ______their childrenA. onB. forC. withD. to4.The teacher required that all errors should be _______eliminated before the students turn in their term paper.A. deportedB. eliminatedC. deprivedD. implemented5.A person is lucky if his career ________with his interest and hobby.A. concernsB. competesC. coincidersD. compares6.Out sleep influences our mood. our mood, ________,affects our performance.A. in returnB. in vainC. in shortD. in turn7.It was ________of you not to disturb us while we were sleeping.A. considerateB. consideringC. considerableD. considered8.I'd appreciate it very much if you could make some ________on my recent article at the conference.A. requestsB. referencesC. remarksD. restrictions9.He is ______absorbed in his own thoughts that he seems unaware of what's going on in the room.A. soB. eachC. veryD. much10.No sooner (选C)had I reached home than Michael arrived with Jane in his car.A. did I reachB.I had reachedC. had I reachedD.I reachedⅡ.Cloze Test(10point,1 point each)下列短文中有十个空白，每个空白有四个选项，根据上下文要求选出最佳答案。
自学考试_浙江省2015年4月高等教育自学考试民航乘务英语试题(01428)
outhowtofastenandunfastenthem quickly.Cabincrewscheckthattheyarefastenedat takeoffandlanding,andthatthebabiesareinstalledinspecialcot-holders.Donot,unless youarewellversedinthem,ignorethesafetydemonstrationsatthebeginningofaflight. Learnhowtoputonalifejacket,andhowtousetheemergencyoxygenmasksstoredabove
Passengersafetyisthe mainjob ofcabin attendants.They must makesurethe passengersaresittingsafely.Thethingspassengersbringontheplanewiththem mustbe putawaysafelysothattheywillnotslidearoundduringtheflight.Iftheplaneshouldmove orturnsuddenly,alooseobjectcouldhitandinjuresomeone.
填写在答题纸规定的位置上。 把 答 题 纸2.上每对小应题题选目出的答答案案后标,号用涂2黑 。 如 需 改 动 ,用 橡
皮 擦 干 净 后 ,再 选 涂 其 他 答 案 标 号 。 不 能 答 在 试 题 卷 上 。
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浙江省2011年4月高等教育自学考试民航乘务英语试题课程代码：01428PART 1 Proper Nouns & TermsDIRECTIONS: In this part, there are 10 proper nouns & terms. Please match the proper nouns & terms with the Chinese meaning.（本大题共10小题，每小题2分，共20分）( )1. priority guest A. 急救( )2. safety demonstration B. 行李认领区( )3. life vest C. 糖尿病人食品( )4. Baggage Claim Area D. 安全演示( )5. diabetic meal E. 救生衣( )6. first aid F. 需优先照顾的乘客( )7. rates of exchange G. 重要人物( )8. entertainment system H. 托运行李( )9. checked baggage I. 娱乐设施( )10. VIP J. 外汇率PART 2 Reading ComprehensionDIRECTIONS: In this part, there are 3 passages. Each of them is followed by 5 questions, and to each question, there are four possible answers marked with A, B, C, and D. Please choose the correct or best answer to each question.（本大题共15小题，每小题2分，共30分）Passage OneQuestions 11 to 15 are based on the following passage:Asia is feeling the cold wind of economic crisis and uncertain consumer attitudes. Suppliers and Airline and Airport operators will experience difficulties in budgeting for next year. Sales of perfume and premium whisky and brandy continue to be under pressure. Tobacco products showed some progress, but most growth was coming from the newer product categories such as chocolates and sweets, electronics and a smaller growth in jewelry sales. The ever increasing and changing range of products of the industry and the continued growth of retail outlets for travelers were key issues in the past year and showed no sign of changing in next year’s duty free goods.The market in Asia has begun to recover since the financial crisis. However, in Europe, the elimination of tax-free sales only applies to travelers moving between the fifteen member states of the European Union. It does not apply to travelers to other regions of the world and other European Countries. Also, all military and diplomatic sales are not affected by the sales elimination. However, sales in non-member states like Norway, Switzerland and Turkey as well as those in Eastern Europe will continue to grow.Elimination in Europe can best be described as chaotic. Retail operators have either gone their own way or tried to develop alternative approaches. Suppliers face the rounds of a new negotiation and the need to reconsider products andmarketing in a new world where hopefully travel will go on growing and consumers will go on enjoying the pleasure of shopping, but there is evidence that the traveling consumer is bewildered and confused by what to believe and how to act.11. The trend of next year’s duty free sales will be _______________. ( )A. a decrease of chocolates and sweetsB. a decrease of electronicsC. a decrease of jewelryD. more varied types of duty free items on sale.12. Which of the following is NOT true? ( )A. The Asia market has improved after the financial crisis.B. Sales in the Asia market held up during the financial crisis.C. The prospect in Europe is good because there will be more travelers and more purchasing.D. The European market will not need new products and marketing.13. _______________ is within the mentioned fifteen countries of the European Union. ( )A. NorwayB. GermanyC. SwitzerlandD. Eastern Europe14. Which of the following is NOT true? ( )A. Elimination in Europe is in a mess.B. Retail operators in Europe try to find their own way out.C. Retail operators in Europe try to find new ways.D. Elimination in Europe is well organized.15. The elimination will cause the traveling consumer to _______________. ( )A. be confused about prices and whether to buy goodsB. buy best goodsC. experience rounds of negotiationD. reconsider products and marketingPassage TwoQuestions 16 to 20 are based on the following passage:The Boeing 747-400 airplane has reached its cruising altitude of 10,000 meters and cruising speed of 900 km per hour on its way from London to Beijing. The Purser has announced that the passengers are now free to unfasten their seat belts and move around the cabin; however passengers should keep their seat belt fastened when seated.The passenger cabin layout consists of three sections. The 747-400 is unique in having two decks; on the upper deck, behind the flight crew there is the first class section. On the lower deck, at the front, the business class section, for passengers who pay the full fare: while behind is the much larger economy section for passengers who have special cheap rate tickets.The stewards and stewardesses—14 in all—are now busy around the galleys. A choice of drinks, followed by dinner, video entertainment including a film and finally breakfast in the morning is the order of service. Individual headphones are distributed, and these, when plugged in to the arm of the seat—give a variety of in-flight musical programs. Also in the armof the seat are the controls for a personal reading light, fresh air control and call button.Dinner is served on specially prepared trays, perhaps prawn cocktail, followed by a choice of roast chicken or braised steak with chocolate mousse to finish. The chicken and beef has been heated in the special microwave ovens in the galleys. It is hard to believe that a hot, three-course meal can be served while the plane is flying at this altitude and speed.Dinner over, the cabin lights are dimmed, the blinds by the windows are drawn, the screens unfold and the film begins. Now, for the first time the cabin crew take it in turns to have a rest while the passengers watch the film or snooze dreaming of arriving in Beijing in the morning.16. When the plane is flying, the passengers _______________ when seated. ( )A. are free to walkB. are free to come into the flight deckC. are advised to fasten their seatbeltsD. must unfasten the seatbelts17. The passenger cabin layout consists of three sections. They are the followings except _______________. ( )A. the first classB. the cockpitC. the business classD. the economy class18. During the flight, the cabin attendants should do the following except _______________.( )A. collect the passengers passportsB. serve the drinksC. serve the mealsD. give out headsets19. Before the meal, the cabin attendants should heat _______________ in the ovens in the galley. ( )A. the chocolate mousseB. the saladC. the chicken and beefD. the snack20. During the film, the cabin attendants will _______________. ( )A. wake up the passengers so they don’t miss the filmB. watch the film with the passengersC. have a chat in the cabinD. have a rest in turnPassage ThreeQuestions 21 to 25 are based on the following passage:Aircraft seat belts, like the seats, are designed to withstand sudden deceleration. Work out how to fasten and unfasten them quickly. Cabin crews check that they are fastened at takeoff and landing, and that the babies are installed in special cot-holders. Do not, unless you are well versed in them, ignore the safety demonstrations at the beginning of a flight. Learn how to put on a life jacket, and how to use the emergency oxygen masks stored above the seat or in the back of the seat in front. In each magazine pocket is a card of safety instructions in pictures. It gives the positions of the emergency exits. Eachof these has a sign giving the operating instructions in one or more languages, so passengers can open them.Fire extinguishers and sometimes axes are stowed at the cabin crew stations. Life raft are usually placed near each main exit. In wide-bodied jets, they are extensions of the escape slides, and in aircraft such as the VC10, 707 and 747 they are stored in the ceiling above the aisle. The survival, first-aid and polar kits are usually found near, perhaps attached to, the life rafts or exits. If the “fasten seat belts”signs flash on in flight, obey them quickly; the aircraft may be about to enter turbulence and passengers walking about, especially at the back, could be thrown around. Extinguish cigarettes immediately the “no smoking” signs go on. Never smoke in the cabin or toilets. Between 1946 and 1976, flight fi res or smoke caused 316 accidents: many began in the toilets.21. Aircraft seat belts should be tied _______________. ( )A. when passengers feel a kind of sudden decelerationB. when cabin attendants show passengers how to fasten and unfasten themC. at takeoff and landingD. when babies are installed in cot-holders.22. According to the passage, which of the following statements is true? ( )A. It is not necessary for passengers to pay attention to the safety demonstrations because they are very familiar with them.B. In order to ensure safety, passengers with babies should put their babies inside their seat belts.C. You can find a card of safety instructions in letters in magazine pocket.D. Passengers should know where the emergency exits are.23. Where are fire extinguishers and axes stored? ( )A. near each main exit?B. at the cabin crew stationsC. in the back cabinD. in the cockpit24. Why must passengers fasten their seat belts when “fasten seat belts” signs flash on during the fli ght? ( )A. Because the aircraft may approach an area of turbulence.B. Because according to CAAC regulation, passengers must do so.C. Because cabin attendants will check to see if passengers can perform correctly according to the relevant safety instruction.D. Because some kind of emergency is happening on board. Passengers should stay at their seats.25. Which of the following statements is NOT true? ( )A. When the “no smoking” signs go on, please give up smoking.B. Between 1946 and 1976, there were 316 accidents.C. A survey shows that most of flight fires began in the toilets.D. Smoking in cabin or toilets will threaten safety of the aircraft and passengersPART 3 Cloze TestDIRECTIONS: In this part, the words and phrases are missing in the following paragraph. Choose the most appropriate words from the following FORM.（本大题共10小题，每小题2分，共20分）Cabin attendants make face-to-face contact 26 passengers．Cabin attendants should possess essential 27 for their work．The quality of the cabin 28 is judged on the friendliness，courtesy and appearance of the cabin attendants．They should 29 their work．They are doing an 30 and challenging job．They should be 31 and helpful 32 passengers．They must keep 33 during their work. A warm 34 for other people is a necessary qualification for passenger service work. Dignity, warmth and a sincere 35 for people are the best qualities.26._____________27._____________28._____________29._____________30._____________31._____________32._____________33._____________34._____________35._____________PART 4 TranslationDIRECTIONS: In this part, there are ten sentences written in English. Translate these sentences into Chinese. Each of the sentences is followed by four choices of suggested translation marked A, B, C and D. Make the best choice.（本大题共10小题，每小题3分，共30分）36. They must provide a courteous and efficient service to the passengers.( )A. 他们必须为乘客提供礼貌而有足够多的服务。