文秘英语Unit 9
秘书英语Unit9 How to improve employees’ loyalty42页PPT
B: That’s one side of the coin. You see, nowadays more and more people are pursuing boundary-less careers. They move from one employer, occupation, or industry to another, since during the process they can develop and utilize their marketable skills.
九年级英语unit9重点知识点
九年级英语unit9重点知识点Unit 9: Key Concepts in 9th Grade EnglishEnglish is one of the most widely spoken languages in the world, and being proficient in it is essential for communication, education, and career opportunities. In the 9th grade, students are introduced to various key concepts that build upon their previous knowledge and enhance their understanding of the English language. This article highlights some of the key knowledge points covered in Unit 9 of the 9th grade English curriculum.1. Vocabulary Expansion: Building a Strong LexiconExpanding vocabulary is crucial to effective communication. In Unit 9, students learn new words and phrases that are relevant to different aspects of everyday life. This includes vocabulary related to technology, sports, entertainment, and much more. Engaging in activities such as reading books, newspapers, and online articles, or even watching movies or documentaries in English, can significantly contribute to vocabulary expansion.2. Grammar: Polishing Language MechanicsGrammar forms the framework upon which effective communication is built. Unit 9 focuses on fine-tuning grammar skills, such as understanding verb tenses, subjunctive mood, conditional sentences, and reported speech. Students learn to apply these rules in both written and spoken forms, enabling them to express themselves with clarity.3. Speaking and Listening: Effective Communication SkillsDeveloping strong speaking and listening skills goes beyond textbook learning. Unit 9 provides opportunities for students to engage in discussions and debates, honing their ability to communicate their thoughts and opinions effectively. Practicing active listening, paying attention to intonation, stress, and pronunciation helps students understand spoken English better and improves their overall comprehension skills.4. Reading Comprehension: Extracting MeaningUnit 9 places emphasis on improving students' reading comprehension skills. Students learn strategies such as skimming and scanning, context clues, and identifying the main idea and supporting details. These techniques enable them to extract meaning from a variety of texts, including literature, informational articles, and opinion pieces.Encouraging students to read widely in their free time helps reinforce these skills.5. Writing: Crafting Engaging TextsEffective writing entails being able to express thoughts coherently and engagingly. In Unit 9, students learn to write different types of texts, including narratives, descriptive essays, and persuasive arguments. They also refine their abilities in generating relevant ideas, organizing their writing, and using appropriate language features. Regular writing practice, such as keeping a journal, can greatly improve writing skills.6. Literature: Exploring Literary DevicesUnit 9 delves into the world of literature, exposing students to various literary genres and devices. Students analyze prose, poetry, and drama, examining elements like plot, character development, figurative language, theme, and symbolism. Exploring literary works not only enhances critical thinking skills but also fosters imagination.7. Cultural Understanding: Embracing Diversity and PerspectiveLanguage and culture are inseparable. Unit 9 aims to cultivate cultural understanding by exploring different English-speakingcountries, their traditions, customs, and celebrations. Students are encouraged to appreciate the rich diversity of cultures, fostering tolerance and empathy.Unit 9 in 9th-grade English provides a comprehensive foundation for building language skills. By focusing on vocabulary expansion, grammar mechanics, effective communication, reading comprehension, writing, literature, and cultural understanding, students develop a holistic understanding of the English language and foster a lifelong love for learning and using English effectively.。
大学文秘英语教材答案
大学文秘英语教材答案Unit 1: Introduction to Secretarial Work1. Multiple-choice questions:a. Cb. Bc. Ad. De. C2. Fill in the blanks:a. administrativeb. receptionistc. filed. correspondencee. communication3. Short answer questions:a. A secretary is responsible for various administrative tasks such as managing schedules, organizing meetings, handling correspondence, and maintaining office supplies.b. Good communication skills, organization skills, attention to detail, and proficiency in office software are essential for a secretary.c. A secretary should possess strong interpersonal skills, professionalism, confidentiality, and the ability to work well under pressure.d. The role of a secretary has evolved over the years from simply taking dictation and typing to being a key member of the management team, providing support in decision-making and handling sensitive information.Unit 2: Office Management1. True or false:a. Trueb. Falsec. Falsed. Falsee. True2. Matching:a. Cb. Dc. Bd. Ee. A3. Short answer questions:a. Office management involves overseeing various administrative tasks within an office environment, such as organizing files, managing schedules, and coordinating communication.b. An effective office manager should possess strong organizational skills, communication skills, leadership abilities, and the ability to prioritize tasks.c. Some common challenges faced by office managers include managing diverse tasks, dealing with conflicts among staff members, and adapting to changing technology.d. To overcome these challenges, office managers can implement efficient systems and processes, encourage open communication among staff, and stay updated with the latest office technologies.Unit 3: Business Etiquette1. Multiple-choice questions:a. Bb. Dc. Ad. Ce. A2. True or false:a. Trueb. Falsec. Trued. Truee. False3. Short answer questions:a. Business etiquette refers to a set of accepted behaviors and practices in a professional setting. It includes proper communication, appropriate dress code, punctuality, and respect for others.b. Good business etiquette is important in establishing positive relationships with clients, colleagues, and superiors. It reflects professionalism and can contribute to career success.c. Some examples of business etiquette include using formal language in emails, avoiding interruptions during meetings, and showing appreciation for others' contributions.d. Adhering to business etiquette can create a positive image, foster better teamwork, and enhance communication in the workplace.Unit 4: Meeting Management1. Fill in the blanks:a. agendab. minutesc. chairpersond. action itemse. attendees2. Matching:a. Eb. Dc. Ad. Ce. B3. Short answer questions:a. Meeting management involves planning, organizing, and coordinating meetings to ensure productive discussions and decision-making.b. A well-prepared agenda is essential for a successful meeting as it outlines the topics to be discussed and helps keep the meeting on track.c. The role of a chairperson includes facilitating the meeting, maintaining order, and ensuring that all attendees have an opportunity to contribute.d. Minutes serve as a record of the meeting, summarizing the discussions, decisions made, and action items assigned.e. Effective meeting management can save time, improve communication among team members, and lead to better decision-making.※ Please note that the above content is a sample answer expected in a university secretarial English textbook. The actual content may vary depending on the specific textbook or course material being used.。
Key to Unit 9秘书英语(高职高专 王毅主编)
Keys to Unit 9 How Does a Secretary MakeArrangements for business?Section 1 Making an ItineraryI.1. tentative2.itinerary3.considerate4.agenda5.get .6down 7.to 8.objection 9.to 10.business 11.negotiation 12.reach 13.make 14. conference 15. room 16. exchange 1pile 18.pandas 19.In 20.case 21.splendidIII.3.1) a tentative itinerary for your visit in Beijing2)get down to business3)some possible new forms and methods of cooperation.4)have a day long discussion at the conference room in this hotel5)I’m at Being, I ought to take one in6)I wonder if you could take me to Tiananmen Square7) a short distance from the theater to the Tiananmen Square5．1) We have worked out an itinerary for your five days in Guangzhou.2) I think we should get down to work now.3) I have no objection to your proposal at all.4) We want to take this opportunity to discuss other forms of cooperation.5) I wouldn’t dream of leaving London without seeing London Tower.6) We will exchange our respective ideas on our new contract in the conference room.section 2 Planning EffectivelyI.1.is2. employer3.the4. make5. destination6. itinerary7. and8. secretaries9. or 10. visit 11.prepare 12. above 13.referenceIII.3. 1) for, at 2) by 3) on, in 4) before, for, in 5) out, in4. 1) are (usually)made 2) detailed 3) consult 4) puts 5) is traveling 6) required 7) hand 8) departs 9) to discuss 10) askSection 3 Writing Ceremonial Speeches (2)I. 1. host 2. good 3. pleasant 4. warm-hearted 5. friendship 6. reason 7. leave 8. contact 9. anticipated 10. memorable 11. health 12. companiesIII.1.Dear Mr. ,Ladies and gentlemen:I wish to express my heartfelt thanks to you for your warmwelcome at the airport and giving this banquet.Or: Thank you very much for all you have done for us, for giving us a warm welcome at the airport and for giving this wonderful banquet. 2.1.express my heartfelt thanks to our host2.business connections for over twenty years3.our business talks will proceed smoothlye to an agreement very soon.5.the health of all my friends here6.the further cooperation between our two companies3.Mr. Ling,Ladies and gentlemen,Our visit to Beijing is drawing to a close and we will leave for America tomorrow.On the eve of our departure, it gives me a great deal of pleasure to say a few words on behalf of our company to express our appreciation for the hospitality you accorded us during our stay in Beijing. This visit is fruitful and pleasant. We’ve signed a large contract and visited some interesting places in Beijing. We are sure that it will be helpful to the further strengthening of our business cooperation. My colleagues and I are looking forward to the pleasure of greeting you in America in the near future, so that we can push the relationship between us a step forward.Thank you for all you have done for us. We wish you good health and every success in the future.Now, let’s drink to the great trade and economic exchanges and cooperation in the years to come.Bottoms up!Section 4 Getting to Know Islam (1)I.1.Arabic2. faith3. religious4. who5. beliefs6. final7.whether 8. free 9. received 10. for 11. political 12. complete13. holy 14. face3.1)“Islam”is an Arabic word which means surrendering oneself tothe will of God, and achieving peace and security by doing so.2)Those who follow Islam are called Muslims.3)The founder of Islam is Muhammad.4)Muhammad was not only a religious leader, but a political leaderas well.5)Mecca is the holiest city of Islam.4.1) T 2) F 3) T 4) F 5) TSection 1 Making an ItineraryA: Mr. Jones, we have worked out a tentative itinerary for your four days in Beijing. Don’t hesitate to make any changes. T omorrow morning, the 11th, I guess you need a rest so as to recover a little bit from the long tedious journey.B: Thank you. You are very considerate. Since our stay here is so short, an agreeable agenda will surely be an essential thing to do to achieve more efficiency.A: T omorrow afternoon, I think we’ll have to get down to business, that is to hold some talks on business affairs. We will reconsider the present contract since it’s going to expire ne xt month.B: I agree. But I think the present contract works quite well. As for a new one, I propose we simply have to add more terms to make it more reasonable and beneficial to us both.A: I have no objection to your proposal. Then we will talk about our cooperation.B: Yes, I think so.A: Fine. But what would you suggest we do then?B: To my mind, the first thing to settle upon for our business negotiation is the easy matters, such as mode of investment, prices, and way of payment.A: To reach such a new contract, I’m afraid we’ll need at least two rounds of negotiation, if everything goes smoothly as we hope. Thus let’s make it the 12th and the 13th, shall we?B: That’s fine. Let’s try our best to arrive at a good result anyway.A: For the two days we’ll have a long discussion at the conference room in this hotel. Lunch will be served in the cafeteria. We’ll exchange our respective ideas on our new contract and the cooperation project. If there’s something we can agree upon, we can compile memos for further discussion and sign a new trade contract and a cooperation agreement. B: That’s fine.A: The 15th is Sunday and we’d like to take you to the Great Wall and theMing tombs.B: Thank you, Miss Zhang. You’ve thought of everything. I wouldn’t dream of leaving Beijing without seeing the Great Wall. I’d like to see the pandas also. You see, my daughter is a panda fan. She won’t give me any peace unless I take her back some pictures of pandas.A: O.K., we can stop at the zoo for a while on our way to the Great Wall. You’d better get off buying some postcards and T-shirts with pictures of pandas printed on them. In case the weather is not good, the pandas are not likely to come out and you’ll have no photo opportunities.B: That’s a splendid idea. I’ll certainly buy a few T-shirts and also a dozen postcards, just i n case. I’ve got my wife’s nieces in mind as well.A: By the way, your flight is at ten o’clock Monday morning. Is that ok for you?B: Yes. That’s an excellent itinerary. You’re really a thoughtful planner. Thanks a lot, Ms. Zhang.Section 2 Planning EffectivelySome work cannot be handled by temporary office assistants in another city or foreign country. In these situations, it is more practical for the sectaries to travel with their employers. Before the trip, when you make arrangements for your employer, there are also some secretarial tasks relating to the necessary preparations for the trip. One of them is preparing the itinerary to show the arrangement of your employer’s activities and appointments.It is the secretaries’ responsibility to make sure the employers get to the destination on time and in comfort and that they practice their business activities there successfully. Therefore before the trip, the secretary needs to prepare a document to remind the employer the arrangement of his or her trip in detail. Such a document is an itinerary. It should include the following messages:●Destination●Dates and times of departure and arrival●Airport or railway station●Hotel accommodations●Appointments (where and with whom)●Reference materialsSome secretaries may type the itinerary on strong, durable paper in triplicate --- a copy for the employer, a copy for his or her family, and a copy for the secretary’s file.For business communication is mutual, customers or associates may also visit the company. In this case, as a secretary he or she also needs to arrange for their activities and needs to prepare a document to tell the visitors the planned activities in detail. Usually they also contain the similar information mentioned above, such as time, date, activities, place, people involved and so on. The following itinerary is a good example forreference.Itinerary for David JohnsBeijing, ChinaJanuary 3 - 6, 2002Thursday, January 37:30 p.m. Arriving at Beijing Capital Airport on FlightEA 465Met by Zhang Yi at the airport8:30 p.m. Arriving at Holiday Inn9:00 p.m.Supper with Liu Wenlong, the president of FETCompanyFriday, January 410:00 a.m. Appointment with Wang Bing, Li Min,Room9803 in Holiday Inn12:30 p.m. Lunch With Wang Bing, Li Min2:00 p.m. Appointment with Liu Wenlong, Wang Bing,Room9803 in Holiday InnNegotiation on new cooperation6:30 p.m. Supper with Liu Wenlong, Wang Bing, andZhang Yi8:30 p.m. Shopping in Wangfujing AvenueSaturday, January 57:00 a.m. Leaving by car, Holiday InnAccompanied by Zhang Yi, Li Min9:00 a.m. Arriving at the Great Wall11:30 a.m. Leaving by car12:15 p.m. Arriving at the Ming Tombs12:30 p.m. Lunch1:00 p.m. Visiting the Ming Tombs3:30 p.m. Leaving by car5:00 p.m. Arriving at Holiday Inn6:30 p.m. Supper with Liu Wenlong, Wang Bing, Li Min,and Zhang Yi8:30 p.m. Beijing Opera, LaoShe Tea ShopAccompanied by Liu Wenlong and Zhang Yi Sunday January 68:00 a.m. Leaving by car, Holiday InnAccompanied by Zhang Yi9:00 a.m. Arriving at Beijing Capital Airport10:15 a.m. Leaving for New York on Flight AY 463 Section 3 Writing Ceremonial Speeches (2)The beginning of a response speech to a welcome is customarily thanks to the host, for example,“I wish to express my heartfelt thanks to our host for giving us this elaborate dinner” or “Thank you very much, Mr. Zhang, for all the good things you said about me and my company.”Then the speaker may compliment the hosts or briefly recall the pleasant past cooperation with the host and express hopes of a good future. For example,“I came to Beijing twenty years ago and was deeply impressed by the industrious and warm-hearted people here. Since then, our two companies have maintained good relations for twenty years. I’m quite sure that by our joint efforts, our friendship will surely be further strengthened.”Since a farewell speech is made when the speaker is leaving for some reason, he or she often expresses the regrets about it first. For example, “We are very sad to say goodbye to you.” or “It is a pity that we should leave so soon.” or “We regret to say our visit to Beijing is drawing to a close.”The regrets may be followed by recollection of the happy past and the wish of future contact. E.g.“Our visit of Beijing has seen fruitful results. We have had talks on wide-ranging subjects. It can be anticipated that through our joint efforts, new contracts can be signed to further our business relations.”Or “This visit was full of memorable events and we are confident that it will be helpful to the further strengthening of our cooperation.”The closing part of a banquet speech is usually a toast. For example, “I propose a toast, to the health of Mr. And Mrs. Black. Bottoms up!” or “Now, let us raise o ur glasses and drink to the further cooperation between our two companies.Cheers!”Section 4 Getting to Know Islam (1)Islam is the world’s second most followed religion. It began its present form 1,400 years ago in Arabia, and now has around 1,200 million adherents. “Islam” is an Arabic word which means surrendering oneself to the will of God, and achieving peace and security by doing so. Islam is more than a system of belief. The faith provides a social and legal system and governs things like family life, law and order, ethics, dress, and cleanliness, as well as religious ritual and observance.Those who follow Islam are called Muslims. There are two main groups of Muslims: Sunni Muslims, which make up 90% of the world’s Muslims, and Shiite Muslims.Muslims have six main beliefs:1. Belief in Allah as the one and only God.2. Belief in angels.3. Belief in the holy books.4. Belief in the Prophets. Muhammad is the final prophet.5. Belief in the Day of Judgement, the day when the life of every human being will be assessed to decide whether they go to heaven or hell.6. Belief in Predestination, that Allah has already decided what will happen. Muslims believe that this doesn't stop human beings making free choices.The founder of Islam is Muhammad, who was born in Mecca, now in Saudi Arabia, in 570CE. In 610 on Mount Hira he received the first of his revelations from God, which in Islam is called Allah. In 622, Muhammad accepted an offer of the people of Medina and left Mecca for Medina. This migration, marks the start of the Islam era. Muhammad was not only a religious leader, but a political leader as well. This establishes a close relationship between religion and “politics” and helped to ensure the rapid spread of the faith, and its influence on the complete way of life in many countries.Now, the countries with the largest Islamic populations are in Middle and Western Asia. Islam has three holy cities: Mecca, Medina and Jerusalem. Mecca and Medina are in Saudi Arabia and Jerusalem is in Israel. Mecca is the holiest city of Islam. Muslims all over the world face toward Mecca when they pray. All Muslims who are able to do so must make a pilgrimage to Mecca at least once in their lifetime.译文第一部分商定日程安排A：约翰先生，这是我们为您做的一个在北京四天的暂定日程表。
秘书英语：Unit9
秘书英语：Unit9Unit 9 How does a secretary deal with speeches？本单元教学要求1．掌握基本的礼仪性发⾔的⼝译2．了解演讲的基本知识3．掌握欢迎词的书写Section 1 Interpreting at a Banquet?⼀、背景知识：在外事⼯作中，涉外秘书除了要做好本职⼯作外，还要经常兼职做⼝译，有时还要为领导写不同场合的演讲稿或开幕词或闭幕词。
学习和掌握⼝译知识和演讲辞写作知识就成为合格秘书的另⼀门必修课了。
⼝译是⼀种通过⼝头表达形式，将所听到的（或读到）的信息准确、迅速地由⼀种语⾔转换成另⼀种语⾔，达到顺利传递与交流信息的交际⽬的，是⼈类在跨⽂化、跨民族交往活动中所依赖的⼀种基本的语⾔交际⼯具。
最常见的⼝译形式为交替⼝译（alternating interpretation）和同声传译（simultaneous interpretation）。
交替⼝译是指译员同时以两种语⾔为操不同语⾔的交际双⽅进⾏轮回交替式⼝译。
同声传译是译员在不打断讲话者演讲的情况下，不停顿地将其讲话内容传译给听众的⼀种⼝译⽅式。
衡量⼝译质量的基本标准是准确、流利和迅速。
⽆论是做哪种⼝译，事前都要做好准备⼯作。
译员应尽可能多的了解讲话者的讲话内容、发⾳习惯，以便顺利完成⼝译⼯作。
⼆、课前提问：1. What is interpretation?2. What are the differences between interpretation and translation?3. How many kinds of interpretation do you know?4. How does an interpreter work?5. What are the basic requirements to become a qualified interpreter?6. What kind of preparation should be made before interpreting?三、语⾔学习：1. beyond expression: ⽆法表达beyond: To a degree or amount greater than:为…所不能及；多于；超出: Understanding this article is beyond my capacity. 我看不懂这篇⽂章。
Unit 9 Orders and Their Fulfillment
Read and explain sample letter-9(3) What are the differences between this letter and letter-9(1)?
Read and explain sample letter of Hua Xin
What are your comments on this letter?
Sending sales confirmation in duplicate
Ask buyer to open L/C ASAP
Ensure prompt shipment
Sales Confirmation
When a seller does not accept the buyer’s order for some reasons:
The Buyer’s Obligations
A B
Accept the goods supplied
C
Pay for them according to the terms
Check the goods ASAP
Deliver the goods according to the order
Text inห้องสมุดไป่ตู้here
A
•name, quantities, specification, prices • packing, price terms, shipment, destination, payment
B
C
Read and explain sample letter-9(1) Answer the following two questions: 1) What is the condition of the buyer’s placing the order? 2) What are the terms of price and terms of payment in this order? 3) Is there any improvement that we could make for this letter?
九年级英语unit9 知识点
九年级英语unit9 知识点Unit 9: English Language Arts Curriculum for Ninth GradeIntroduction:The ninth-grade English curriculum aims to develop students' reading, writing, speaking, and listening skills. This unit focuses on several key knowledge points that will enhance students' language proficiency and understanding of English literature.I. Vocabulary EnhancementVocabulary plays a crucial role in English language learning. In this unit, students will be exposed to a variety of vocabulary-building activities. They will learn new words, understand their meanings, and expand their usage in different contexts. Additionally, they will practice identifying and using different word forms, such as adjectives, adverbs, and verb forms.II. Grammar and Sentence StructureThis section aims to strengthen students' grasp of English grammar and sentence structure. Students will deepen their understanding of verb tenses, subject-verb agreement, pronouns, and modifiers. By analyzing and dissecting sentences, students will learn to identify andcorrect common grammatical errors. Moreover, they will practice constructing clear and concise sentences to improve their writing skills.III. Reading ComprehensionReading comprehension is a fundamental skill for students' academic success. In this unit, students will engage in various reading materials, including literary texts, articles, and non-fiction works. They will learn how to extract key information, analyze the main idea, and make inferences based on the text. By exploring different genres, students will also enhance their critical thinking and interpretation skills.IV. Literary AnalysisThis section provides students with an introduction to literary analysis. They will learn how to analyze characters, settings, themes, and literary devices in different literary works. Through close reading and critical thinking, students will gain a deeper appreciation for literature and develop their ability to articulate their interpretations effectively.V. Writing SkillsWriting is a fundamental component of the English curriculum. In this unit, students will work on developing their writing skills in various formats, including narrative, descriptive, argumentative, and expository writing. They will practice organizing their thoughts, developing coherent paragraphs, and using appropriate transitions. Furthermore, they will focus on developing their thesis statements, supporting arguments, and concluding their essays effectively.VI. Speaking and ListeningIn this unit, students will engage in various oral communication activities. They will participate in discussions, debates, and presentations, focusing on expressing their ideas clearly and persuasively. Students will also enhance their listening skills by actively listening to their peers, summarizing information accurately, and asking relevant questions.VII. Media LiteracyAs part of the ninth-grade English curriculum, students will explore the concept of media literacy. They will learn how to critically analyze media messages, identify bias, and evaluate sources for credibility. By understanding the power of media, students will become more discerning consumers and active participants in today's digital world.Conclusion:The ninth-grade English curriculum encompasses a wide range of knowledge points aimed at enhancing students' language skills and understanding of English literature. By focusing on vocabulary, grammar, reading comprehension, literary analysis, writing skills, speaking and listening, as well as media literacy, students will develop a well-rounded English language foundation. The skills acquired in this unit will not only support their academic journey but also equip them for future personal and professional success.。
文秘英语(第二版)参考答案
写在前面的话各位老师：您们好。
欢迎使用劳动版专业英语教材。
如果您在使用中发现问题，或者有任何建议和意见，可与我们联系：联系人：赵硕联系电话：64962011电子邮箱：zhaos@文秘英语（第二版）参考答案Unit 1Lesson1Look and Learn1 cabinet2 monitor3 telephone4 green plant5 hand-shake6 stampDialogueA 1 secretary 2 Mr. Zhang Ming 3 Mr. Richard Thomson ReadingA smile( e ) handshake( a ) slippers( d )T-shirt( f ) suit( c ) shout( b )B Good Impression: smile handshake suitBad Impression: slippers T-shirt shoutLesson 2Look and Learn1 printer2 copier3 fax machine4 scanner5 shredder6 projectorDialogueB 1 receiving guests 2 dealing with phone calls3 taking charge of other basic duties.4 Reading, sorting and organizing a variety of mails5 compose letters6 write notes7 assist in preparing reports, memo8 arrange the business travels for me9 harmonize the relationship10 fileReadingA endless urgency deadline distinguish reasonable secretaryB chat( e ) discuss( d ) smoke( b )angry( a ) type( c ) quarrel( f )C Proper Activities: discuss typeImproper Activities: chat smoke angry quarrelLesson 3Look and Learn1 sofa2 safe3 conference table4 air conditioner5 shield6 potted landscape DialogueA 1 ( d ) 2 ( a )3 ( b )4 ( c )ReadingA file box ( d ) baby bed ( c ) toy ( f )swing ( b ) mural ( e ) bike ( a )B Acceptable: file box muralUnacceptable: baby bed toy swing bikeLesson 4Look and Learn1 energy saving lamp2 recycle3 save waterDialogueA 1 regulate our power use2 get small plants in the office3 implement a recycling program4 turn off the lights when leaving the office5 use energy-saving equipmentB1—c 2—d 3—b 4—aReadingA 1 Yes 2 No 3 Yes 4 NoB significant replace unnecessary scratch incentive benefitUnit 2Lesson1Look and Learn1 calculator2 note book3 scissorsDialogueA 1 quite smooth2 greeting the visitors3 standing to greet a new guest at the tableReadingA 1 C 2B 3 AB business toward contactenthusiasm impression handshakeLesson 2Look and LearnB 1 equipment 2 reception desk 3 registerDialogueA 1 No 2 Yes 3 No 4 YesB1-c 2-d 3-b 4-aLesson 3Look and Learn1 cordless phone2 laptop3 headsetDialogueA 1 to try to answer the telephone by the second or third ring2 to say your name when you answer the telephone3 to have a smile on your face when talking to the customer on thetelephone4 to repeat the question5 to end the call with a warm “Thank you for your call”ReadingA record ( e ) smoke ( f ) eat ( a )noisy ( c ) sleepy( d ) smile ( b )B Acceptable: record smileUnacceptable: smoke eat noisy sleepyLesson 4Look and Learn1 scratch pad2 telephone answering machine3 messageDialogueA 1 Yes 2 No 3 Yes 4 NoB1-d 2-c 3-a 4-bUnit 3Lesson1Look and LearnB 1 airline 2 weather forecast 3 transportationDialogueA 1 New York2 six3 the lake viewReadingA 1 Destination2 Date and time of departure and arrival3 Transportation4 Hotel accommodation5 Appointment6 Reference materialsB 1 Details2 the boss3 the relevant personsLesson 2Look and Learn1 boarding pass/boarding card2 Electric Boarding Pass3 passport4 visa5 airline ticket6 train ticket7 coach ticket 8 steamer ticket DialogueA1-b 2-c 3-d 4-aB 1 B 2 B 3 CReadingA 1 Yes 2 No 3 No 4 YesB experience transportation destination developmentLesson 3Look and Learn1 lobby2 reception3 single room4 double room5 business suite6 double entry suiteDialogueA 1 A 2 A 3 CReadingA single room( d ) MGM Grand ( b ) Luxor ( c )Burj Al-Arab ( a ) double room ( e ) business suite ( f ) B Famous Hotel: Burj Al-Arab MGM Grand LuxorRoom Style: single room double room business suiteLesson 4Look and LearnA 1 soup 2 fish 3 beef4 fruit5 champagne6 dessertC 1 Excluding 2 concernedDialogueA1-b 2-a 3-d 4-cReadingA 1 in advance2 check3 early than lateB restaurant advance additionconcerned amount dependUnit 4Lesson1Look and Learn1 platform2 backdrop3 microphone4 scroll5 stationery6 document DialogueA 1 to ask yourself whether the meeting is necessary or not2 to prepare a notice3 to check the conference room againB 1 d 2 c 3 a 4 b ReadingA 1 C 2 C 3 AB 1 No 2 Yes 3 No 4 YesLesson 2Look and Learn1 white board2 board maker3 pin wallReadingA 1The relevant person or audience2 The subject matter3 The date and Time4 The place5 The things needed to be notified, etcB notice aspect audiencerelevant announcementLesson 3Look and Learn1 cup2 USB flash disk3 mouse matDialogueA pen ( b ) notepad ( d ) stamp ( e )clear bag( f ) pet ( c ) car ( a )B Can be sent to the guests: pen notepad stampC an’t be sent to the guests: clear bag pet carReadingA 1 Yes 2 No 3 Yes 4 NoC1-b 2-d 3-a 4-cLesson 4Look and Learn1 digital recorder/ voice tracer2 take the minutes3 message board ReadingA 1 minutes 2 tape recorder 3 transcribeCUnit 5Lesson1Look and Learn1 audience2 memo3 coworkersReadingA 1 organize your thoughts before writing the memo2 understand the basic format of a memo3 simplify the information4 avoid any statements that are not directly related to the purpose of thememo5 include everyone6 check your spellingB statement personal workplace distract understandLesson 2Look and Learn1 negotiate2 gummed label3 giftDialogueA 1B 2C 3 CReadingA 1 Yes 2 No 3 No 4 YesB1-c 2-d 3-a 4-bLesson 3Look and Learn1 sign pen2 signature flag3 ink deviceDialogueA champagne ( d ) contract ( e ) wind bell ( f )flower( a ) balloon( b ) stage ( c )B suitable for the negotiation: champagne contract flowerunsuitable for the negotiation: wind bell balloon stage ReadingA 1 legal 2 signed 3 attorneyLesson 4Look and Learn1 envelope2 letter opener3 congratulationDialogueA 1 congratulation 2 confused 3 Mr. ThomsonB 1 write it as soon as possible2 brief and sincere3 express how much we hope for further cooperationReadingA1-C 2-A 3-CB deliver modest inexpensiveassociate sincerity faithfully。
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Listening and Speaking
2. Listen to the dialogue again, and answer the questions you will hear. Write your answers below.
What is the dialogue mainly about?
(1) _H_e_l_en__is_i_n_v_it_in_g_M__r_. R__o_be_r_t_to__m_a_k_e_a_s_p_e_ec_h__to_h_e_r_c_o_m_pany.
would enjoy learning more about your work.
Mr. Robert: It is my pleasure. But at what exact time? ?
Helen: On January 15th, we will have opening session of our annual sales meeting. .
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Learning Objectives
After completing this unit, you will be able to: ➢ invite people to make speeches in different
situations ➢ know the characteristics of a good public
Unit Nine Public Speaking and Interpretation
Learning Objectives Listening and Speaking 1. Listen and Practice 2. Act Out Reading 1. Text 2. Exercises Practical Writing Supplementary Reading
are sales managers in our company. Mr. Robert: I see, but how much time will you give me at the meeting? Helen: 40 minutes for your address , and 15 minute for questions and answers. .
Listening and Speaking
2. Listen to the dialogue again, and answer the questions you will hear. Write your answers below.
When will the dialogue probably take place? (1) _J_u_st_b_e_f_o_re_t_h_e_b_e_g_in_n_i_ng__o_f _th_e_m__e_et_in_g_.__________
Mr. Robert: On January 15th, eh, that is OK for me. Then what exact _t_o_p_ic___ would you like my speech tБайду номын сангаас focus on ?
Helen: You are expected to focus on introducing _t_h_e_c_u__rr_e_n_t_s_i_tu_a_t_io__n_o_f_i_n_t_e_rn_a__ti_o_n_a_l_tr_a_d_e__ . Mr. Robert: OK, how about the audience? Helen: All of them have some background in marketing, and most of them
Part One Listen and Practice
Inviting Somebody to Make Speeches
Dialogue1 1. Listen to the dialogue, and fill in the blanks. Mr. Green: Mr. Liu, this is Helen, my secretary . She’ll be with us
Dialogue 2 1. Listen to the dialogue, and fill in the blanks.
Helen: We would like to invite you to make a speech to our company. You know, all the staff of our company have long admired your excellent research activities and
speech ➢ know some tips for speech delivery ➢ know the qualities of an interpreter ➢ write and prepare speeches in different
situations
Listening and Speaking
during the meeting. Helen: I’m Helen. It’s nice to meet you, Mr. Liu. I will be acting as
__y_o_u_r_in_t_e_rp_r_e_t_e_r _ today. Mr. Liu: Nice to meet you. Mr. Green: Helen, please tell Mr. Liu we’re glad he could come toda.y. Helen: We’re so glad you can make it here today. Mr. Liu.
What position will Helen hold in the meeting? (2) _S_h_e__w_il_l_a_c_t_a_s__a_n_i_n_te__rp_r_e_t_e_r_fo__r _M_r_._G__re_e_n__a_n_d_ Mr. Liu.
Listening and Speaking