酒店常用词汇
酒店常用英语词汇
Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leaveSupermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front deskExpense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册register .vReception ist n. 接待员artist, scienceBellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. placeSouvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beerReceipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellmanTrolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week /Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn money Medical a. 医学的、医疗的 medical serviceExtinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
酒店英语管理词汇大全m
酒店英语管理词汇大全1. Introduction酒店业是一个全球性的行业，需要与来自不同国家和文化背景的客人进行沟通和交流。
为了更好地管理酒店业务，学习和掌握酒店英语管理词汇是至关重要的。
本文将介绍一些常用的酒店英语管理词汇，以帮助酒店管理人员更好地理解和运用这些词汇。
2. Front desk（前台）2.1. Check-in（办理入住手续）•Reservation（预订）•Confirmation（确认）•ID proof/Identification（身份证明）•Guest registration card（客人登记卡）•Room key（房间钥匙）•Occupancy（入住率）•Room assignment（分配房间）•Room rate（房价）•Credit card authorization（信用卡授权）•Baggage handling（行李处理）2.2. Check-out（办理退房手续）•Settlement（结算）•Invoice（发票）•Room service charge（客房服务费）•Additional charges（额外费用）•Feedback（反馈）3. Housekeeping（客房部）3.1. Room cleaning（客房清洁）•Housekeeper（客房服务员）•Bed linen（床单）•Towels（毛巾）•Toiletries（洗漱用品）•Housekeeping checklist（客房清洁检查表）•Turndown service（夜床服务）•Deep cleaning（彻底清洁）•Vacuuming（吸尘）3.2. Mntenance（维修）•Mntenance request（维修请求）•Plumbing（水暖）•Electrical（电气）•r conditioning（空调）•Fire safety（消防安全）•Work order（工作订单）•Emergency response（紧急响应）4. Food and Beverage（餐饮部）4.1. Restaurant（餐厅）•Host/hostess（主持人/女主持）•Server/wter/wtress（服务员）•Menu（菜单）•Specials（特色菜）•Reservation（预订）•Order taking（点餐）•Food preparation（食物准备）•Serving（上菜）•Bill（账单）•Tip（小费）4.2. Bar（酒吧）•Bartender（调酒师）•Drinks（饮料）•Cocktls（鸡尾酒）•Wine list（酒水单）•Happy hour（欢乐时光）•Bar snacks（酒吧小吃）•Wine tasting（品酒）5. Sales and Marketing（销售与市场部）5.1. Sales（销售）•Sales representative（销售代表）•Sales target（销售目标）•Sales strategy（销售策略）•Sales forecast（销售预测）•Sales promotion（促销活动）•Sales report（销售报告）5.2. Marketing（市场）•Marketing campgn（市场活动）•Market research（市场调研）•Branding（品牌化）•Advertising（广告）•Public relations（公共关系）•Social media（社交媒体）•Customer loyalty（顾客忠诚度）6. Human Resources（人力资源部）6.1. Recruitment（招聘）•Job posting（招聘启事）•Resume/CV（简历）•Interview（面试）•Reference check（背景调查）•Job offer（职位录取）6.2. Trning（培训）•Orientation（入职培训）•On-the-job trning（在岗培训）•Team building（团队建设）•Performance evaluation（绩效评估）•Trning program（培训计划）6.3. Employee Relations（员工关系）•Grievance（投诉）•Conflict resolution（冲突解决）•Employee satisfaction（员工满意度）•Employee engagement（员工参与度）•Workplace culture（工作环境文化）7. Conclusion酒店英语管理词汇对于酒店管理人员来说是必不可少的。
酒店常用英语词汇及语句
酒店常用英语词汇■服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card ##rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…can't put somebody through 接不通ordinary telegram 普通receiver 听筒city phone 城市telephone numberreplace the phone 挂上Line, please. 请接外线。
The line is busy(engaged) 占线。
send a telegram(cable) 发电报long distance 长途telephone directory 簿call somebody up 打给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 总局The connection is bad. 听不清。
酒店专用术语和词汇
酒店专用术语〔中英文〕标准 Standard：(1) Acmodation (住宿)：提供的给予睡觉休息的场所。
(2) Adjoining Room (邻近房)：指两间房间近连在一起。
(3) Advanced Deposit (订金)：客人为了确保能有房间而提前支付给酒店一笔直按金。
(4) Advance Payment〔预付金/押金〕：按照酒店财务规定和有关规定，前台效劳员要求客人预先支付房费和不可预测费用的付费方式，如现金担保、信用卡预授权。
(5) Amenity〔致意品〕：指酒店免费向住店客人提供的一些礼品，如水果、鲜花或饮品等。
(6) Arrival(到店)：指客人入住酒店的抵店，如： Arrvial Date。
(7) Average Room Rate〔平均房价〕：指所有住房的平均价格，它是前台的一个常用术语。
即A.R.R.。
(8) Block (预告锁房)：指为了把*间房能够保存下来，而提前把此房间在*日锁起来，使其在该时间段显示被占用，有利于控制房间的预售。
(9) Cancellation (取消)：指客人取消订房。
(10)Check-In：指客人登记入住酒店，包括机场登机手续也是同样的叫法。
(11)Check-Out：指客人结账离开酒店。
(12)plimentary(免费)：指由总经理批准提供应*个客人的不需要收费的房间，即P。
(13)Confirmation (确认)：指酒店发给订房客人的一种十分详细的订房书而协议，成认客人在将来的*一天有权居住在本酒店。
另，机票中的往返票，连程票，在中转途中要求做位置的firmation，否则航空公司有权取消该位置而转售他人。
(14)Connecting (连通房)：指两间房中间有一扇门连通起来的房间。
(15)Corporate Rate (公司合同价)：指与酒店有协议而提供应公司的客人的房间价格，这类价格通常为特别价，且。
(16)Credit Card (信用卡)：指由银行签发的一种可以作为交易的卡片，代替现金支付的凭证。
实用酒店常用英语词汇大全
实用酒店常用英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩/烟罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wall covering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头Ice tong 冰夹Spoon 咖啡匙Bed skirt 床裙Hair dryer 电吹风Shoe basket 鞋篓Scissors 剪刀Clock 闹钟Silk quilt 云丝被Desk dish 台盆Pants hanger 裤衣架Tea cup 茶杯Water cup 水杯Wine cup 酒杯Tooth cup 漱口杯Glass ashtray 玻璃烟缸Porcelain ashtray 瓷质烟缸Telephone 电话机Soap dish 皂碟Cotton ball bottle 棉球瓶Coffee dish 咖啡碟Eiderdown 羽绒被Water kettle 电热水壶Tea plate 茶盘Washcloth plate 面巾纸盒Laundry basket 送衣篓Towel basket 毛巾篓Depend pillow 靠枕芯Suit hanger 西装衣架住宿登记常用Charger 手机充电器Umbrella 雨伞Washing liquid bottle 洗手液瓶Suit shelf 立式西装架Flashlight 应急电筒Note-paper folder 便笺夹Bath robe 浴泡Service directory 服务指南Hanger type telephone 挂式电话机Bath salt bottle 浴盐瓶Cloth brush 衣刷Ice bucket 小冰桶Mechanism health scale 机械健康称A things plate 消耗品盒Downy pillow case 羽绒枕芯Telephone directory 电话号码簿Depend pillow case 靠枕套Patch board 多功能插座Clothes hanger 普通衣架Silk hanger 绸衣架Bathtub 浴缸Commode 恭桶central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individua travele) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities)办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number)航班号night service 夜航single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车special express(train)特快列车freight car, goods wagon 货车厢 berth (upper\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice油饭Glutinous rice糯米饭Braised pork rice卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee地瓜粥面类Wonton & noodles馄饨面Sliced noodles刀削面Spicy hot noodles麻辣面Sesame paste noodles麻酱面Duck with noodles鴨肉面Eel noodles鱔魚面Seafood noodles乌龙面Oyster thin noodles 牡蛎细面Flat noodles板条Rice noodles米粉Fried rice noodles炒米粉Green bean noodle冬粉汤 类 Fish ballsoup 鱼丸汤 Meat ball soup 貢丸汤 Egg & vegetable soup 蛋花汤 Clams soup蛤蜊汤 Oyster soup牡蛎汤 Seaweed soup 紫菜汤 Sweet & sour soup 酸辣汤 Wonton soup 馄饨汤 Pork intestine soup 猪肠汤 Pork thick soup 肉羹汤 鱿鱼汤 Squid soup Squid thick soup花枝羹 甜 点 Vegetarian gelatin 爱玉 Tomatoes on sticks 糖葫芦 Longevity Peaches 长寿桃 Glutinous rice sesame balls 芝麻球 Hemp flowers 麻花 Horse hooves 双胞胎 冰 类 Mein mein ice绵绵冰 Oatmeal ice麦角冰 Sweet potato ice地瓜冰 Red bean with milk ice 紅豆牛奶冰 Eight treasures ice八宝冰 Tofu pudding豆花果 汁Sugar cane juice甘蔗汁Plum juice酸梅汁Star fruit juice杨桃汁 Herb juice青草茶 点 心Oyster omelet牡蛎煎Stinky tofu (Smelly tofu)臭豆腐Oily bean curd油豆腐Spicy hot bean curd麻辣豆腐Prawn cracker虾片Shrimp balls 虾球 Spring rolls春卷 Chicken rolls蛋卷Salty rice pudding碗糕Rice tube pudding筒仔米糕Red bean cake红豆糕Bean paste cake绿豆糕Glutinous rice cakes糯米糕Fried white radish patty 萝卜糕 Taro cake芋头糕 Taiwanese Meatballs肉圆 Pyramid dumplings水晶饺Rice-meat dumplings肉丸 Dried tofu豆干其 他 Angelicaduck 当归鸭 Betel nut槟榔Hot pot火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H ．E ．(his excellency) 阁下 H ．M ．（ his majesty ） 陛下 H ．R ．H ．（his royal highness ） 殿下 P ．C ．（pour condolence ） 吊唁 P ．F ．（pour feliciter ） 谨贺 P ．P ．C ．（pour prender conge ） 辞行 P ．R ．（pour remercier ） 谨谢 Begum 贵夫人（印巴称呼） BO … 波（对高级军官尊称） P ．P ．（pour presenter ） 谨介绍H ．I ．M ．(his imperial majesty) 皇帝陛下 R ．S ．V ．P ．（repondez s ’il vous plait ） 候复 ASAP （as soon as possible ） 尽快 FYI （for your information ） 谨此通知 IRC （internet relay chat ） 网上聊天 R AND R （rest and relaxation ） 放松休息 Burmese styles 缅甸称呼 His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency 阁下(对总统，总理，外长，部长，大、公使和显要人物的 尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼） His Royal Highness 亲王殿下（对太子和直系王族的尊称） Honorable 对英联邦系统常用于部长，大臣和议员的称呼希望对大家有所帮助，多谢您的浏览！授课：XXXMaung 貌（男人一般谦虚的自称） Respected and beloved （特别）敬爱的 Respected and dear 敬爱的 Samdech 亲王（柬埔寨称呼） Thakin 德钦（主人的意思） Their Majesties King XX and the Queen 对国王和王后的称呼 Tu 。
酒店常用英语单词
常用英语1、酒店常用词汇1、客房部housekeepingdepartment/dept.2、客房设施roomfacilities3、标准客房（单、双人房）standardroom(single,doubleroom)4、豪华单、双人客房deluxesingle/doubleroom5、商务套房businesssuite6、豪华套房deluxesuite7、总统套房presidentialsuite8、大床king-sizebed9、两张标准床twinbeds10、门door11、门把手doorhandle12、锁lock13、防盗眼/猫眼spyhole/spyeye14、衣柜wardrobe15、衣柜滑门wardrobeslidingdoor16、衣柜灯wardrobelight17、衣架hanger18、西装架suithanger19、裙架skirthanger20、裤架trousershanger21、衣镜dressingmirror22、保险箱safebox23、小冰箱/小酒吧minibar24、酒柜cocktailcabinet25、行李架baggagerack26、写字台writingtable27、梳妆台dressingtable28、抽屉drawer29、电视机TVset(TV:television)30、遥控器remotecontrol31、咖啡桌coffeetable32、椅子chair33、安乐椅easychair34、床垫mattress35、床头板headboard36、床头柜bedsidecupboard37、挂画picture38、电话telephone39、文具用品stationery40、活页夹folder/file41、圆珠笔ballpen42、铅笔pencil43、信纸writingpaper44、信封envelope45、服务指南servicedirectory46、电话索引telephonedirectory47、电视节目指南movieguide48、宾客意见书guest’sevaluation49、深圳市导游图guidemapofShenZhen50、酒店简介hotel’sbriefintroduction51、房价表roomrates/roomtariff52、客房物品配置单/赔偿价格单roomequipmentpricelist53、饮料单roomdrinklist54、记事本memo55、台灯desk/tablelamp56、床头灯bed-sidelamp57、落地灯floorlamp58、壁灯walllamp59、挂灯/吊灯pendantlamp/hangingpendant60、吸顶灯ceilingfittinglamp61、应急灯emergencylamp62、卧具Linen63、床罩bedcover(doublepeople双人，individual单人)64、枕套pillowcase65、枕头/枕芯pillow66、床垫罩单fittedsheet67、床单flatsheet68、毛毯blanket69、鸭绒被comforter70、被子quilt71、地毯carpet72、大巾/浴巾bathtowel73、中巾/毛巾towel74、细巾/手巾handtowel75、地巾/脚巾floortowel/bathmat76、浴巾架towelrack77、毛巾架towelbar78、防滑垫skidproofmat79、浴室、卫生间bathroom,toilet80、抽式面巾纸facialtissues81、浴缸bathtub82、浴帘showercurtain83、莲蓬头showerhead84、水龙头tap85、电吹风hair-dryer86、镜子mirror87、插座/多功能插座socketmulti-functionsocket88、剃须刀shaver/razor89、牙刷toothbrush90、牙膏toothpaste91、梳子comb92、香皂soap93、枧盅/肥皂碟soapdish94、洗发液shampoo95、沐浴液bathfoam96、浴帽showercap97、漱口杯garglecup98、洗脸盆washbasin99、玻璃杯glass100、杯垫coaster101、抽水马桶toilet/watercloset102、马桶水箱watertank103、厕纸toiletpaper(arollof…一卷)104、厕纸架toiletpaperholder105、卫生袋sanitarybag106、拖鞋slippers(apairof…一双)107、亮鞋擦shoeshine108、针线包sewingkit109、烟灰缸ashtray110、窗帘curtain111、滑动窗slidingwindow112、礼品袋presentbag113、洗衣袋laundrybag114、洗衣单laundrylist115、干洗及烫衣单dry-cleaningandpressinglist 116、烫衣板ironingboard117、熨斗iron/flatiron118、送餐服务roomservice119、早餐门牌doorknobmenu120、茶叶tea121、红茶blacktea122、乌龙茶oolongtea123、茉莉花茶jasminetea124、绿茶greentea125、咖啡coffee126、咖啡伴侣coffeemate127、糖sugar128、盖杯liddedcup129、袋泡茶teabag130、冷水壶coldwaterkettle/pot131、热水壶thermosbottle132、汤匙spoon133、碟子plate134、托盘tray135、饮料drink136、可口可乐coca-cola137、喜力啤酒Heneikenbeer138、百威啤酒Budweiserbeer139、清凉茶grassjellydrink140、椰子汁coconutmilk141、矿泉水mineralwater142、粒粒橙snappyorange143、红牛redbulldrink144、“请勿打扰”牌donotdisturb145、门框doorframe146、开关switch147、空调airconditioner148、温度调节器temperatureadjuster159、空调排格airconditionervent160、烟雾感应器smokesensor161、自动洒水器sprinkler162、垃圾桶wastebasket163、紧急出口emergencyexit164、服务按钮/铃bellbutton/callbutton165、赔偿compensation166、免费freeofcharge167、早餐卷breakfastvoucher168、泡茶maketea169、铺床makeabed170、中国日报ChinaDaily171、投诉complaint172、处理投诉settleacomplaint173、无烟楼层nosmokingfloor174、微笑服务smilingservice175、身份证identitycard/IDcard176、护照passport177、留言leaveamessage178、贵重物品valuables179、楼层服务台floorstation180、楼层服务员chambermaid/floorattendant181、楼层领班roomsupervisor182、电梯elevator/lift183、胶水glue184、剪刀scissors(apairof…一把)185、变压器transformer186、拉开窗帘drawthecurtains187、拉上窗帘drawbackthecurtains188、照相机camera189、叫醒服务wake-upcall/morningcall190、健身设备fitnessfacilities191、健康秤/体重计bathroomscales192、加床extrabed193、折叠床/弹簧床Foldawaybed/springbed/rollawaybed 194、标准床Standardbed二、酒店客房术语SpecialTerms1、脏房VD--------vacantdirty2、空房VAC-------vacantroom3、实房OCC-------occupiedroom4、退房C/O------checkout5、入住C/I------checkin6、待修房OOO------outoforder7、酒店占房HU-------houseuse8、重锁DL-------doublelocked9、请勿打扰DND------donotdisturb10、贵宾VIP------veryimportantperson11、外宿OOT------outoftown12、重要贵宾VVIP-----veryveryimportantperson。
最全酒店英语词汇前厅、客房、餐饮
酒店英语词汇大全information desk 问讯处wall plate 壁上挂盘reception office 接待室Chinese painting 国画hotel register 旅客登记簿elevator, lift 电梯registration form 登记表spring 弹簧newsstand 售报处desk 书桌postal service 邮局服务处bookcase 书橱shop 小卖部bookshelf 书架bar 酒吧间cabinet 橱柜lounge 休息厅wardrobe 衣柜roof garden 屋顶花园round table 圆桌billiard-room 球房writing desk 写字台dining-room, dining hall 餐厅drawer 抽屉cloak-room 行李房/存衣处luggage rack 行李架basement 地下室dresser mirror 梳妆镜boutique 精品商场built-in wardrobe, closet 壁橱lobby lounge 大堂吧chest of drawers 五斗橱executive lounge 行政酒廊screen 屏风cellar 地窖hat rack 帽架broom closet 杂物室rug 小地毯room number 房间号码carpet 大地毯room key 房间钥匙floor 楼层，地板suite 一套房间carpentry （总称）木器single room 单人房间bedclothes 床上用品double room 双人房间folding bed 折叠床sitting-room, living-room 起居室sofa bed 沙发床lock 锁single bed 单人床door knob; Door 门把double bed 双人床door knocker 门环twin beds 成对床safety door hook 安全钩cot 小孩床sofa, settee 长沙发camp bed 行军床sectional sofa 拼合沙发bed frame 床架easy chair 安乐椅mattress 床垫armchair 扶手椅bed pad 床软垫wicker chair 藤椅cushion 靠，垫子/床垫folding chair 叠椅mat 席swivel chair 转椅quilt 被子rocking chair 摇椅blanket 毯子stool 凳子sheet 床单bench 条凳bedspread 床罩tea table; end table 茶几cotton terry blanket 毛巾被tea trolley 活动茶几pillow 枕头night table/stand 床头柜pillowcase 枕套hanger 挂钩bedding 被褥toilet roll, toilet paper 卫生纸transom, transom window 气窗perfume 香水curtain 窗帘toilet tissue 卫生纸drapes 挂帘good-night towel 晚安巾balcony 阳台towel rail, towel rack 毛巾架sash window 上下开关窗towel 毛巾shutters 百叶窗face towel 面巾Venetian blind 百叶窗帘bath towel 浴巾shower curtain and rod 淋浴帘和架bathrobe 浴袍lace curtain 挑花窗帘evening gown 睡袍windowsill 窗台lady’s sanitary女士卫生袋rubbish bin 垃极桶shower cap 淋浴帽waste-paper basket 废纸篓nail file 指甲挫air-conditioned 有空调设备的razor 剃须刀radiator 暖气片comb 梳子central heating 暖气bath foam 沐浴露ashtray 烟灰碟cosmetics 化妆品smoking set 烟具detergent 清洁剂match 火柴clothes-line 晾衣绳electric fan 电扇sponge 海绵chandelier, pendant lamp 吊灯soap 香皂swag lamp; pendant light 吊灯soap dish 皂托socket; bulb holder 灯口tooth paste 牙膏fluorescent lamp 日光灯tooth powder 牙粉desk lamp 台灯tooth brush 牙刷bedside lamp 床头灯bathroom 浴室floor/standard lamp 落地灯bath tub 浴盆wall lamp 壁灯tap; faucet 水龙头lampshade/smoke bell 灯罩shower nozzle 喷头bulb holder 灯头shower bath, shower 淋浴bulb 灯泡dressing table 梳妆台screw-type bulb 罗口灯泡mirror 镜子bayonet-type bulb 卡口灯泡washbasin 洗脸盆frosted bulb 磨砂灯泡toilet, lavatory, washroom 卫生间opal bulb, opaque bulb 乳白灯泡water closet, 厕所；抽水马桶switch 开关toilet pot; toilet bowl 马桶socket 插座__ ， _ _ men'sroom 男盥洗室electric humidifier 湿度调节器ladies' room 女盥洗室plug 插头plunger 橡皮塞子night stand lamp 床头柜灯toilet water tank cover 马桶水箱盖dresser lamp 梳妆灯toilet board 马桶坐板ceiling lamp 天花板吊灯toilet seat 马桶盖end table lamp 茶几灯Vase 花瓶fuse wire 保险丝bathroom scales 浴室称refrigeratortemperature adjuster 电冰箱气温调节制bath mat 花洒浴室防滑垫panel 床头柜电钮板running water 自来水door-mat 门前的擦鞋棕垫2英语词汇mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间cold and hot water taps voucher 证件price list 价目表check, cheque 支票sign （动）签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房・••per thousand千分之…spare （形）多余的postpone （动）延期cancel （动）取消traveler’s cheque旅行支票pay （动）付款fill （动）填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge （动）收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash （动）兑换keep （动）保留、保存escalator 自动楼梯ground floor （英）底，层，一楼first floor （英）二楼，（美）一second floor （英）三楼，（美）二reasonable （形）合理的bank draft 汇票accept （动）接受fill in the form 填表procedure fee/ handling charge 手续冷热自来水龙头central air-conditioning system sprinkle-nozzle, (shower) nozzle 住宿登记常用over-booking 超额预订 waiting list 候补名单Occupancy 开房率 room rate 房价 Forecast 预报 special rate 特价 Expected 预计 rack rate 对外价 Arrival 到达 net rate 净价 Departure 离开 record 记录 Carrier交通工具 surcharge 服务费 method of payment 付款方式prepaid预付 status情况 government tax 政府税 firm/company 公司 group团队 treatment 待遇 advance deposit 押金 room type 房间种类booking 订房 agent代理 amendment更改Guarantee 保证package 小包价 vacancy 空房 pick up 接机 house use 内部使用 available 可售房间day use 半天租房 cancellation 取消 contract rate 合同价 guest history 客人资料late check out 延迟退房 cooperate合作 up-selling 推销高价房 hotel representative 酒店代表 room status 房态 shuttle bus 穿梭巴士commission 佣金 transportation 运输 room assignment 房间分配 remar 备注 rooming list 分房名单 delay延误 safety deposit box 保险箱 black list黑名单 night audit 夜核 registration form 登记表 skipper 逃帐者 no-smoking floor 非吸烟楼层low/should/peak season 淡/平/旺季 adjoining room 相邻房 post card 明信片 connecting room 连通房 sight-seeing 观光 extra bed 加床 city tour 市内游 rollaway bed 折叠床 object of stay 停留事由 voucher 入住凭据zip code 邮编 stay over 续住 souvenir 纪念品 discount 折扣 minimum charge 最低消费 nationality国籍 rate sheets/tariff 价目表 permanent address 永久地址 high risk 欠帐多的客人 credit card 信用卡 COMP(complimentary) 免费 signature 签名 Service passport 公务护照 valid有效的 P.I.A.(pay in cash) 已预付 Identification card 身份证 Authorization 预授权 Business travel 公务旅行 Visa 签证 Private travel 私人旅行 Exit visa 出境签证 Transit visa 过境签证 Health certificate 健康证书 Residence visa 居留签证 On duty 值班 Travel permit旅行证Off duty 下班4英语词汇中央空调系统喷头Inoculation against (cholera, typhoid, paratyphoid) 预防(霍乱、伤寒、副伤寒) Go through the procedure (formalities) 办手续 Passport diplomatic passport 外交护照 Vaccination certificate 种痘证书 Quarantine station (office) 检疫站 Visa section of public security bureau 公安局签证科 Foreign affairs police 外事警办公用品typewriter 打字机 typing paper 打字纸 carbon paper 复写纸 stationery 文具用品thermo-paper 热敏纸 letter paper 信笺 envelope 信封 memo pad 便条薄 note book 记事本 log book 交班薄 paper clip 曲别针 copier复印机 safety-pin 安全别针 photocopying 影印机 printing/printer 打印/打印机 soft disk软盘 telecommunication 电信 business/visit card 名片 hard disk 硬盘 stapler钉书机 scotch tape 透明胶 conference room 会议室 secretarial service 秘书服务 brochure/booklet 小册子 translation 翻译 equipment rental 设备出租slide 幻灯片 binding装订 overhead projector 投影仪 newspaper rod报纸夹 internet 互联网daily sales report营业日报表websiteremotion memorizer网站 移动存储器 rate of room occupancy住房率room reservation forecast room reservation report订房预测(分析) 订房报告表行李部常用词汇Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫A.S.A.P.(as soon as possible)C.O.D.(cash payment on departure)D.N.A.(do not arrive)F.I.T.(foreign individual traveler)O.O.O.(out of order)O.N.O.(one night only)S.O.P.(standard operation produce)Letter of introduction; letter of recommendation C.I.A.(cash in advance) 预付 Embassy 大使馆 Consulate 领事馆 尽早 离店时现付 客人未到 外国散客 次序颠倒 只住一夜 标准办理手续 介绍信 bell service 行李房 luggage store-room 行李寄存处 label ; tab 行李标签 small baggage (luggage) 小行李 brief case 公事包 traveling bag 旅行袋 suit-case 手提箱trunk dock 行李装卸处 baggage cart 行李车 hotel sticker 酒店标签 hand bag; grip sack 手提包 package 包裹 small trunk 小箱子cosmetic case; toilet case 梳妆小提箱suit bag 衣服袋cardboard box 硬纸盒（箱）carton 纸盒shoulder bag 背囊（旅行背personal articles 自用物品CAUTION 小心contraband 违禁物品HANDLE WITH CARE 小心轻放unaccompanied luggage 不随行物品GLASS(WITH CARE) 小心玻璃NO BUMPING; NO SHOOT 切勿投掷LIQUID 液体物品NO NOT DROP 切勿坠落INFLAMMABLE ERISHABLE 易燃物品NO NOT CRUSH 切勿压挤CORROSIVES 易腐物品USE NO HOOKS 勿用手钩EXPLOSIVES 爆炸物品FRAGILE 易碎物品strap already broken （束）带已断POISON 毒品rope already broken 绳已断KEEP DRY 勿受潮already baled 已打包KEEP UPRIGHT 勿倒置ordinary mail 平信DON’T TURN UPSIDE DOWN break to pieces crush cs 切勿倒倾敲碎压碎击碎express telegram 加快电报special dispatch 专电smash registered fee 挂号邮资breakage 破损物postcard 明信片already strapped 已捆扎accompanied luggage; personal luggage registered luggage; transported luggage 随身行李托运行李days预订机、班期,车票express train 快车slow train 慢车compartment 包房dining car 餐车passenger train 客车luggage van 行李车regular train 普通列车hard seat(berth) 硬座（卧）soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车delay by two hours 晚点二小时porterage 搬运费departure city 出发城市arrival city 到达城市class of service 等级BW(biweekly) 隔周飞行Dep (departure) 起飞Arr (arrival) 到达FLT/N (flight number) 航班号night service 夜航single ticket 单程票return ticket 来回票domestic fare 国内票价international fare 国际票价ticket validity 客票有效期children fare 儿童票价cancellation fee 取消费excess baggage 超重行李airport fee 机场费no-show charge 误机费air-line 航空公司number of stopover 中途经停站数free baggage allowance 免费行李non-stop flight 中途不着陆飞行no refund will be granted 不予退款through express(train) 直达列车special express(train) 特快列车freight car, goods 货车厢berth(upperm\iddle\olw卧铺（上、中、occupying a separate seatreconfirmation of reservationmust travel in the company of an adult 单独占一座位定座再确认passenger 需有成人陪伴同行中国民用航空局civil aviation administration ofchina(CAAC)总机(OPERATOR)extension number 分机号hold the line 勿挂线telephone 电话area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报central exchange 电话总局switchboard 交换台The connection is bad. 听不清operator 电话员ordinary telegram 普通电话house phone 内部电话receiver 听筒special line 专线telephone number 电话号码dial a number 拨号码replace the phone 挂上电话hold the line 别挂电话Line, please. 请接外线can't put somebody through 接不通The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day情人节National day 国庆节New year ’s day元旦Thanksgiving day 感恩节Spring festival 春节Christmas eve 平安夜The lantern festival 元宵节Christmas 圣诞节Easter 复活节Labour ’s day劳动节Mid-noonday 中秋节April fool ’s day愚人节水果strawberry 草莓guava 番石榴lotus roots 莲藕longan 龙眼apple 苹果pomelo ♦r.柚mango 芒果watermelon 西瓜plum 梅子honey-melon 蜜瓜grapefruit 西柚date 枣子papaya 木瓜pineapple 菠萝cherry 樱桃banana 香蕉pear 梨lyche 荔枝grape 葡萄coconut 椰子peach 桃子部门General Manager’s Office总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台recreation center 康乐中心Training D. 培训部gymnasium attendant 康乐服务员(F/B) Food and Beverage D. 餐饮部sauna attendant 桑拿服务员(HSKP)Housekeeping 客房部swimming pool attendant 游泳池服务员Purchasing D. 采购部beautician 美容员Recreation D. 康乐部barber/hair dresser 理发员(ENG) Engineering D. 工程部masseur masseuse 按摩员(SEC)Security D. 保安部presser 熨烫工Human Resources D. 人力资源部washer 洗涤工Public Relations D. 公关部delivery boy/mail 客衣收发员Sales D. 销售部sales clerk 销售员Shopping Arcade 商场financial controller 财务经理Financial D. 财务部chief accountant 财务主管Staff Canteen 员工食堂accounting clerk 总帐报表员Laundry Dep. 洗衣房payable/receivable 往来结算员general manager 总经理property control 财产核算员executive office 行政办cost control 工资核算员executive secretary 行政办秘书purchasing manager 采购经理mail clerk 收发员food storeroom supervisor 食品采保主bell captain 行李主管food buyer 食品采购员chief operator 电话总机主管food receiver 食品验收员information clerk 问讯fresh food store-man 海鲜保管员restaurant 餐厅主管dry food store-man 食品干货保管员hostess 餐厅应接员payroll master 劳资员restaurant captain 餐厅开单员personnel assistant 人事员kitchen waiter 传菜员trainer 培训员executive chef 行政总厨staff canteen supervisor 员工食堂主管head chef 厨师长chief security officer 保卫部经理cook 炉灶厨师security office 保卫员butcher 切配厨师director of fire center 消防中心主任cold kitchen cook 冷盘配菜员fireman 消防员chef 西餐厨师guard 门卫bartender 酒吧调酒师patroller 巡逻员baker 面包房操作工chief engineer 工程部经理pastry cook 点心工mechanician 机修工steward 餐具管事air-conditioning man 空调工dishwasher 洗碟工lift man 电梯工grill chef 厨房烧烤工boilerman 锅炉工food hygiene senior supervisor floor butler食品检验员资深主管客房楼面值班员plumber 水电维修工季节、月份、星期四五六天月月月期期期期一二三星星星星Spring 春天Thursda Summer 夏天Friday Autuner 秋天Saturda Winter 冬天Sunday Monday 星期一January Tuesday 星期二Februar Wednesday 星期三MarchApril 四月September 九月May 五月October 十月June 六月November 十一月July 七月December 十二月August 八月常见病症flu（influenza）流行感冒retch 恶心a shot of 打一针twinge 阵痛a touch of flu 有些染上流行感冒allergic 医］过敏患过敏症的absorbent cotton 药棉abscess 脓肿acupuncture 针灸ache 酸痛alcohol 酒精asphyxiated 窒息anaesthetic 麻醉剂body temperature 体温Appendicitis 阑尾炎choking 憋气blood transfusion 输血cold fits 阵冷bowel movements（stool）大便convulsions 痉挛complications 并发症dizzy, vertigo 眩晕constipation 便秘dull pain 隐痛corpuscle（red/whit）血球fever 发热diarrhoea 泻肚hacking cough 不断干咳digestive system 消化系统hawking 咳痰disinfectant 消毒剂hunger 缺氧glucose 葡萄糖inertia 无力inoculation 预防注射itching 痒intravenous injection 静脉注射inflammation 充血intra-muscular injection 肌肉注射loss of appetite 食欲不振sulfadiaine 消炎片obstruction 阻塞mercurochrome 红药水paralysis 麻痹patent medicine pills 成药丸running nose 流鼻涕sharp pain 剧痛stomach trouble 胃病shock 休克eczema 湿疹sore 一碰就痛dermatosis 皮肤病stomach-ache 胃痛arthritis 关节痛suffocation 堵闷back ache dislocation 腰疼twitching 发炎fracture 骨折anemia 贫血disintegration of bones 骨裂cardiogram 心电图arthritis 关节炎cerebral commotion 脑震荡alcoholism 酒精中毒cramps 抽筋food poisoning 食物中毒vomit 呕吐contraceptive 避孕药alergosis 过敏症bronchitis 支气管炎doctor’s order医嘱insomnia 失眠dose 用量pink eye 红眼，火眼infectious 传染性long-sightedness 远视unire 小便short-sightedness 近视nausea 恶心squint 斜视unconscious 不省人事heart-stroke 中暑artery 动脉anti-epidemic clinic 防疫站asthma 哮喘denta hospital 牙科医院中国小吃英文表达中式早黠Wonton soup 馄饨汤Clay oven rolls 烧饼Pork intestine soup 猪肠汤Fried bread stick 油条Pork thick soup 肉羹汤Fried leek dumplings Boiled dumplings 韭菜盒水饺Squid thick soup 甜点花枝羹Steamed dumplings 蒸饺Vegetarian gelatin 爱玉Steamed buns 馒头Tomatoes on sticks 糖葫芦Steamed sandwich 割包Longevity Peaches 长寿桃Rice and vegetable roll 饭团Glutinous rice sesame balls 芝麻球Egg cakes 蛋饼Hemp flowers 麻花preserved egg Salted duck egg 皮蛋咸鸭蛋Horse hooves冰类双胞胎Soybean milk饭类豆浆Mein mein iceOatmeal ice绵绵冰麦角冰Rice porridge 稀饭Sweet potato ice 地瓜冰Plain white rice 白饭Red bean with milk ice 缸豆牛奶冰Glutinous oil rice 油饭Eight treasures ice 八宝冰Glutinous rice Braised pork rice 糯米饭卤肉饭Tofu pudding 果汁豆花Fried rice with egg 蛋炒饭Sugar cane juice 甘蔗汁Sweet potato congee 面类地瓜粥Plum juiceStar fruit juice酸梅汁杨桃汁Wonton & noodles Sliced noodles 馄饨面刀削面Herb juice 点心青草茶Spicy hot noodles 麻辣面Oyster omelet 牡蛎煎Sesame paste noodles 麻酱面Stinky tofu (Smelly tofu) 臭豆腐Duck with noodles 嘱肉面Oily bean curd 油豆腐Eel noodles 解危面Spicy hot bean curd 麻辣豆腐Seafood noodles 乌龙面Prawn cracker 虾片Oyster thin noodles 牡蛎细面Shrimp balls 虾球Flat noodles 板条Spring rolls 春卷Rice noodles 米粉Chicken rolls 蛋卷Fried rice noodles 炒米粉Salty rice pudding 碗糕Green bean noodle汤类冬粉Rice tube puddingRed bean cake筒仔米糕红豆糕Fish ball soup 鱼丸汤Bean paste cake 绿豆糕Meat ball soup ^丸汤Glutinous rice cakes 糯米糕Egg & vegetable soup 蛋花汤Fried white radish patty 萝卜糕Clams soup 蛤蜊汤Taro cake 芋头糕Oyster soup 牡蛎汤Taiwanese Meatballs 肉圆Seaweed soup 紫菜汤Pyramid dumplings 水晶饺Sweet & sour soup 酸辣汤Rice-meat dumplings10肉丸英语词汇Hospital of Chinese medicine 中医医院 Infectious disease hospital 传染病院 Institute of oncology 肿瘤研究院 maternitas 产科医院 special hospital 专科医院 tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房 observation ward 观察病房Chinese academy of medical science中国医学科学院Dried tofu 豆干Betel nut 其 他Hot pot Angelica duck 当归鸭Pork , pickled mustard green noodles 外交用或常用缩写H ．E ．(his excellency) 阁下 P ．P C ・(pour prender conge) 辞行 H ．M ．( his majesty) 陛下 P ．R (pour remercier) 谨谢 H ．R ．H ．(his royal highness) 殿下 Begum 贵夫人（印巴称呼） P ．C ．(pour condolence) 吊唁 BO ・・波（对高级军官尊称） P ．F ．(pour feliciter) 谨贺 P ．P (pour presenter) 谨介绍 H ．I ．M ．(his imperial majesty) 皇帝陛下R ． S ．V ． P ．(repondez s ’il vous 候复ASAP(as soon as possible) 尽快FYI(for your information) 谨此通知IRC(internet relay chat ) 网上聊天R AND R(rest and relaxation) 放松休息Burmese styles缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency 阁下（对总统，总理，外长，部长，大、公使和显要人物的 尊称；对王族，贵族，军人或低于部长的官员一般不用）殿下（对亲王，王子，公主等到的称呼） 亲王殿下（对太子和直系王族的尊称） 对英联邦系统常用于部长，大臣和议员的称呼Maung Respected and belovedRespected and dear Samdech Thakin Their Majesties King XX and the Tu 。
最全酒店英语词汇(前厅、客房、餐饮)
酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层，地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫，垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, W.C. 厕所；抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wallcovering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 经理attendant 服务员desk clerk 值班服务员waiter （餐厅）服务员waitress （餐厅）女服务员rent 租金bill 账单Management 经营、管理market price 市价cashier's desk 兑换处coin 硬币check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之… spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 大厅identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…accounting desk 帐务处cash (动)兑换keep (动)保留、保存escalator 自动楼梯ground floor ( 英)底，层，一楼first floor (英)二楼，(美)一楼second floor (英)三楼，(美)二楼reasonable (形)合理的bank draft 汇票accept (动)接受fill in the form 填表procedure fee/handling charge手续费cold and hot water taps 冷热自来水龙头central air-conditioning system 中央空调系统sprinkle-nozzle, (shower) nozzle 喷头住宿登记常用master folio 旅行社代号over-booking 超额预订Occupancy 开房率Forecast 预报Expected 预计Arrival 到达Departure 离开Carrier 交通工具method of payment 付款方式status 情况firm/company 公司treatment 待遇room type 房间种类agent 代理Guarantee 保证waiting list 候补名单room rate 房价special rate 特价rack rate 对外价net rate 净价record 记录surcharge 服务费prepaid 预付government tax 政府税group 团队advance deposit 押金booking 订房amendment 更改package 小包价vacancy 空房pick up 接机available 可售房间cancellation 取消guest history 客人资料cooperate 合作hotel representative 酒店代表shuttle bus 穿梭巴士transportation 运输remar 备注delay 延误black list 黑名单registration form 登记表no-smoking floor 非吸烟楼层adjoining room 相邻房connecting room 连通房extra bed 加床rollaway bed 折叠床voucher 入住凭据stay over 续住discount 折扣nationality 国籍permanent address 永久地址credit card 信用卡signature 签名valid 有效的house use 内部使用day use 半天租房contract rate 合同价late check out 延迟退房up-selling 推销高价房room status 房态commission 佣金room assignment 房间分配rooming list 分房名单safety deposit box 保险箱night audit 夜核skipper 逃帐者low/should/peak season 淡/平/旺季post card 明信片sight-seeing 观光city tour 市内游object of stay 停留事由zip code 邮编souvenir 纪念品minimum charge 最低消费rate sheets/tariff 价目表high risk 欠帐多的客人COMP(complimentary) 免费Service passport 公务护照P.I.A.(pay in cash) 已预付Identification card 身份证Business travel 公务旅行Private travel 私人旅行Authorization 预授权Visa 签证Exit visa 出境签证Transit visa 过境签证Residence visa 居留签证Travel permit 旅行证Health certificate 健康证书On duty 值班Off duty 下班Entry visa 入境签证Yellow book 黄皮书Quarantine 检疫C.I.A.(cash in advance) 预付Embassy 大使馆Consulate 领事馆A.S.A.P.（as soon as possible）尽早C.O.D.(cash payment on departure) 离店时现付D.N.A.(do not arrive) 客人未到F.I.T.(foreign individual traveler) 外国散客O.O.O.(out of order) 次序颠倒O.N.O.(one night only) 只住一夜S.O.P.(standard operation produce) 标准办理手续Letter of introduction; letter of recommendation 介绍信Inoculation against (cholera, typhoid, paratyphoid) 预防（霍乱、伤寒、副伤寒）Go through the procedure (formalities) 办手续Passport diplomatic passport 外交护照Vaccination certificate 种痘证书Quarantine station (office) 检疫站Visa section of public security bureau 公安局签证科Foreign affairs police 外事警办公用品typewriter 打字机typing paper 打字纸carbon paper 复写纸thermo-paper 热敏纸stationery 文具用品letter paper 信笺envelope 信封note book 记事本memo pad 便条薄log book 交班薄paper clip 曲别针safety-pin 安全别针duplioating machine 复印机photocopying 影印机printing/printer 打印/打印机telecommunication 电信hard disk 硬盘soft disk 软盘business/visit card 名片stapler 钉书机scotch tape 透明胶conference room 会议室secretarial service 秘书服务translation 翻译brochure/booklet 小册子equipment rental 设备出租slide 幻灯片overhead projector 投影仪binding 装订newspaper rod 报纸夹internet 互联网website 网站daily sales report 营业日报表rate of room occupancy 住房率remotion memorizer 移动存储器room reservation forecast 订房预测（分析）room reservation report 订房报告表行李部常用词汇bell service 行李房luggage store-room 行李寄存处trunk dock 行李装卸处baggage cart 行李车label ; tab 行李标签hotel sticker 酒店标签small baggage (luggage) 小行李brief case 公事包traveling bag 旅行袋hand bag; grip sack 手提包package 包裹small trunk 小箱子suit-case 手提箱cosmetic case;toilet case 梳妆小提箱suit bag 衣服袋carton 纸盒cardboard box 硬纸盒(箱) shoulder bag 背囊(旅行背袋)personal articles 自用物品contraband 违禁物品unaccompanied luggage 不随行物品NO BUMPING; NO SHOOT 切勿投掷NO NOT DROP 切勿坠落NO NOT CRUSH 切勿压挤USE NO HOOKS 勿用手钩FRAGILE 易碎物品CAUTION 小心HANDLE WITH CARE 小心轻放GLASS(WITH CARE) 小心玻璃LIQUID 液体物品INFLAMMABLE ERISHABLE 易燃物品CORROSIVES 易腐物品EXPLOSIVES 爆炸物品strap already broken （束）带已断POISON 毒品KEEP DRY 勿受潮KEEP UPRIGHT 勿倒置DON’T TURN UPSIDE DOWN 切勿倒倾break to pieces 敲碎crush 压碎smash 击碎breakage 破损物already strapped 已捆扎rope already broken 绳已断already baled 已打包ordinary mail 平信express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片accompanied luggage; personal luggage 随身行李registered luggage; transported luggage 托运行李预订机、车票days 班期 express train 快车slow train 慢车 compartment 包房dining car 餐车 passenger train 客车luggage van 行李车 regular train 普通列车hard seat(berth) 硬座（卧） soft seat( berth) 软座（卧）sleeper; Sleeping car 卧车 delay by two hours 晚点二小时porterage 搬运费 departure city 出发城市arrival city 到达城市 class of service 等级BW(biweekly) 隔周飞行 Dep (departure) 起飞Arr (arrival) 到达 FLT/N (flight number) 航班号night service 夜航 single ticket 单程票return ticket 来回票 domestic fare 国内票价international fare 国际票价 ticket validity 客票有效期children fare 儿童票价 cancellation fee 取消费excess baggage 超重行李 airport fee 机场费no-show charge 误机费 air-line 航空公司number of stopover 中途经停站数 free baggage allowance 免费行李non-stop flight 中途不着陆飞行 no refund will be granted 不予退款through express(train) 直达列车 special express(train) 特快列车freight car, goods wagon 货车厢 b erth (upper\middle\lower) 卧铺（上、中、下）occupying a separate seat 单独占一座位reconfirmation of reservation 定座再确认must travel in the company of an adult passenger 需有成人陪伴同行civil aviation administration of china(CAAC) 中国民用航空局总机（OPERATOR）extension number 分机号telephone 电话hold the line 勿挂线area code 区号country code 国家代码collect call 对方付款put through 转电话local call /city call 市话hang up 挂线long distance call 长途电话wake up call/morning call 叫醒服务telephone directory 电话簿can't hear somebody 听不见can't get through 打不通inland telegram 国内电报switchboard 交换台central exchange 电话总局The connection is bad. 听不清operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线call somebody up 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/p.b.x. (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements（stool）大便complications 并发症constipation 便秘corpuscle（red/whit）血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼，火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早點Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice 糯米饭Braised pork rice 卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee 地瓜粥面类Wonton & noodles 馄饨面Sliced noodles 刀削面Spicy hot noodles 麻辣面Sesame paste noodles 麻酱面Duck with noodles 鴨肉面Eel noodles 鱔魚面Seafood noodles 乌龙面Oyster thin noodles 牡蛎细面Flat noodles 板条Rice noodles 米粉Fried rice noodles 炒米粉Green bean noodle 冬粉汤类Fish ball soup 鱼丸汤Meat ball soup 貢丸汤Egg & vegetable soup 蛋花汤Clams soup 蛤蜊汤Oyster soup 牡蛎汤Seaweed soup 紫菜汤Sweet & sour soup 酸辣汤Wonton soup 馄饨汤Pork intestine soup 猪肠汤Pork thick soup 肉羹汤鱿鱼汤Squid soupSquid thick soup 花枝羹甜点Vegetarian gelatin 爱玉Tomatoes on sticks 糖葫芦Longevity Peaches 长寿桃Glutinous rice sesame balls 芝麻球Hemp flowers 麻花Horse hooves 双胞胎冰类Mein mein ice 绵绵冰Oatmeal ice 麦角冰Sweet potato ice 地瓜冰Red bean with milk ice 紅豆牛奶冰Eight treasures ice 八宝冰Tofu pudding 豆花果汁Sugar cane juice 甘蔗汁Plum juice 酸梅汁Star fruit juice 杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu) 臭豆腐Oily bean curd 油豆腐Spicy hot bean curd 麻辣豆腐Prawn cracker 虾片Shrimp balls 虾球Spring rolls 春卷Chicken rolls 蛋卷Salty rice pudding 碗糕Rice tube pudding 筒仔米糕Red bean cake 红豆糕Bean paste cake 绿豆糕Glutinous rice cakes 糯米糕Fried white radish patty 萝卜糕Taro cake 芋头糕Taiwanese Meatballs 肉圆Pyramid dumplings 水晶饺Rice-meat dumplings 肉丸Dried tofu 豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H．E．(his excellency) 阁下H．M．（ his majesty）陛下H．R．H．（his royal highness）殿下P．C．（pour condolence）吊唁P．F．（pour feliciter）谨贺P．P．C．（pour prender conge）辞行P．R．（pour remercier）谨谢Begum 贵夫人（印巴称呼）BO…波（对高级军官尊称）P．P．（pour presenter）谨介绍H．I．M．(his imperial majesty) 皇帝陛下R．S．V．P．（repondez s’il vous plait）候复ASAP（as soon as possible）尽快FYI（for your information）谨此通知IRC（internet relay chat ）网上聊天R AND R（rest and relaxation）放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统，总理，外长，部长，大、公使和显要人物的尊称；对王族，贵族，军人或低于部长的官员一般不用)His or Her Highness 殿下（对亲王，王子，公主等到的称呼）His Royal Highness 亲王殿下（对太子和直系王族的尊称）Honorable 对英联邦系统常用于部长，大臣和议员的称呼Maung 貌（男人一般谦虚的自称）Respected and beloved （特别）敬爱的Respected and dear 敬爱的Samdech 亲王（柬埔寨称呼）Thakin 德钦（主人的意思）Their Majesties King XX and the Queen 对国王和王后的称呼Tu。
酒店专用英语词汇
酒店房态名词缩写：01.VC V acant Clean空的干净房/可卖房02.VD V acant Dirty空的脏房03.OC Occupied Clean住客干净房04.OD Occupied Dirty住客脏房05.PMU Please Make Up即扫06.DND Do Not Disturb请勿打搅07.OS Out Of Service维修房〔小〕08.OOO Out Of Order维修房〔大〕09.ECO Expectative Check Out预退房10.D/L Double lock双锁房11.S/O Sleep Out外睡房12.R/S Refuse Service拒绝效劳13.LSG Long Staying Guest长住客14.VIP V ery Important Person重要客人〔贵宾〕15.N/B No Baggage无行李16.L/B Light Baggage少行李17.C/O Check Out离店结帐18.C/I Check In入住登记19.D/U Day Use小时房20.H/U House Use自用房21.T/D T urn Down Service夜床效劳22.R/G Repeated Guest回头客23.L/F Lost and Found客人遗留物品24.MOD Manager on Duty值班经理25.SK Standard King标准单人间26.ST Standard Twin标准双人间27.DS Deluxe Suite豪华套房28.BS Business Suite商务套房29.CR Connecting Room公寓套房30.P A Public Area公共区域31.EK Executive King行政单人间32.ET Executive Twin行政双人间33.ES Executive Suite行政套房部门DEP ARTMENT DEPT职位POSITION POS行政办EXECUTIVE OFFICE EO财务部FINANCE DEP ARTMENT FIC会计部ACCOUNTING ACCT采购部PURCHASING DEP ARTMENT PD酒水仓BEVERAGE STORE食品仓FOOD STORE日用品仓GENERAL STORE市场及销售部SALES&MARKETING DEP ARTMENT S&M 前厅部FRONT OFFICE DEP ARTMENT F.O(F/O)管家部HOUSEKEEPING HSKP洗衣房LAUNDRY ROOM LR布草房LINEN ROOM游泳池SWIMMING POOL餐饮部FOOD&BEVERAGE DEP ARTMENT F&B中餐厅CHINESE REST AURANT CHN REST西餐厅WEST REST AURANT WEST REST日本餐厅JAP ANESE REST AURANT大堂吧LOBBY BAR送餐部ROOM SERVICE RMSVC宴会中心BANQUET CENTRE会议厅CONFERENCE HALL管事部STEW ARD娱乐部ENTERT AINMENT DEP ARTMENT ENT夜总会NIGHT CLUB桑拿SAUNA健身中心HEAL TH CENTRE美容美发中心BEAUTY&BARBER CENTRE保龄球室BOWLING BALL工程部ENGINEERING DEP ARTMENT ENG 保安部SECURITY DEP ARTMENT SEC 人力资源部HUMAN&RESOURCES DEP ARTMENT HR培训部TRAINING DEP ARTMENT员工饭堂ST AFF CANTEEN员工宿舍ST AFF DORMITORY医务室CLINIC ROOM图书馆LIBRARY前厅各分部：接待处RECEPTION RECP行政楼层EXECUTIVE FLOOR E/F询问处INFORMA TION INFM订房部RESERV A TION RESV总机房OPERA TOR/TELEPHONE ROOM OPT 礼宾部CONCIERGE CON商务中心BUSINESS CENTRE BC大堂副理ASSIST ANT MANAGER AM车队TRANSPORT A TION TRA账务处CASHIER、ACCOUNTING DESK大堂LOBBY楼层FLOOR/ F后勤办公室BACK OFFICE员工通道ST AFF ENTRANCE职位：总经理GENERAL MANAGER GM行政助理ASSIST ANT EXECUTIVE MANAGER AEM行政秘书EXECUTIVE SECRET ARY财务总监FINANCIAL CONTROLLER FC总会计师CHIEF ACCOUNT本钱会计师COST ACCOUNT采购部经理PURCHASING MANAGER PURCHASING MGR市场及销售总监DIRECTOR OF SALES&MARKETING DOS市场及销售副总监ASSIST ANT DIRECTOR OF SALES&MARKETING ADOS 市场及销售部经理SALES MANAGER销售员SALES SALES前厅经理FRONT OFFICE MANAGER FOM前厅副经理ASSIST ANT FRONT OFFICE MANAGER AFOM大堂副经理ASSIST ANT MANAGER AM接待员RECEPTIONIST/RECEPTION CLERK订房员RESERV A TION CLERK RESV CLERK行李员BELL BOY/BELL MAN门童DOORMAN接线生OPERA TOR司机DRIVER行政管家EXECUTIVE HOUSEKEEPER EH副行政管家ASSIST ANT EXECUTIVE HOUSEKEEPER AEH助理管家ASSIST ANT HOUSEKEEPER AH楼层效劳员ROOM A TTENDANT A TT餐饮总监DIRECTOR OF FOOD&BEVERAGE DOFB行政总厨EXECUTIVE SOUS CHEF点心总厨DIM SUM CHEF人力资源部经理HUMAN&RESOURCES MANAGER HR MGR 总工程师CHIEF ENGINEER值班工程师DUTY ENGINEER保安部经理SECURITY MANAGER保安主管CHIEF SECURITY经理MANAGER MGR主任SUPERVISOR SUP领班CAPT AIN CAP秘书SECRET ARY文员CLERK效劳员W AITER行政值班经理EXECUTIVE ON DUTY MANAGER EOD 值班经理DUTY MANAGER DM酒店常用术语：接待处用语：入住CHECK - IN C/I退房CHECK - OUT C/O预订BOOKING、RESERV A TION BKG预期抵店ARRIV AL、DUTE IN ARL提前抵达EARL Y ARRIV AL预期离店DEP ARTURE、DUTE OUT DEPT确认CONFIRMA TION CONFIRM再次确认RE–CONFIRM RE-CFRM取消CANCELLA TION CANCELL订金DEPOSIT价格RA TE RTE价钱PRICE封房BLOCK续住EXTENSION EXTEN客类：顾客、宾客CLIENT、GUEST散客W ALK IN W/I、FIT团队GROUP GRP商务客COMMERCIAL GUEST COMM GST 商务合同CORPORA TE CONTRACT长住客LONG ST A Y GUEST L/S GST贵宾VERY IMPORT ANT PERSON VIP旅行社TRAVEL AGENT TVL AGT自用房HOUSE USE H/U公司COMP ANY COM付帐(动)P A Y付帐(名)P A YMENT]信用卡CREDIT CARD现金CASH尽快AS SOON AS POSSIBLE ASAP 资料INFORMA TION INFM 电话TELEPHONE TEL传真F ACSIMILE F AX电传TELEX TLX电报CABLE CBL地址ADDRESS ADD复印(机)COPY(MACHINE)网络INTERNET电脑COMPUTER打印机PRINTER机票FLIGHT TICKET打字TYPING充电CHARGE A BA TTERY充电器CHARGER留言MESSAGE内播电影IN-HOUSE MOVIE对方付费COLLECT CALL酒店帐HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内CITY CALL分机EXTENSION EXTN效劳台COUNTER唤醒效劳W AKE UP CALL叫早效劳MORNING CALL请勿打搅DO NOT DISTURB DND 天气WEA THER出租车T AXI面包车VEHICLE中巴COACH报纸NEW S P APER信件MAIL电视TELEVISION TV背景音乐BACK GROUND MUSIC小酒吧MINI BAR冰箱REFRIGERA TOR客房保险箱MINI SAFE/PERSONAL SAFE吹风筒HAIR DRYER电热水壶ELECTRIC HEA TING KETTLE中央空调INDIVIDUAL CONTROLLED AIR-CONDITION洗衣LAUNDRY干洗DRY-CLEANING熨烫V ALET SERVICE失物招领LOST AND FOUND早餐BREAKF AST B’F AST 美式早餐AMERICAN BREAKF AST ABF 欧陆式早餐CONTINENT AL BREAKF AST CBF 东方式早餐ORIENT AL BREAKF AST OBF 午餐LUNCH LNH 晚餐DINNER DNR 人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩MASSAGE蒸汽浴STEAM BA TH邻近房ADJOINING ROOM付款方式ADV ANCE P A YMENT礼仪AMENITY住房平均价格AVERAGE ROOM RA TE A.R.R 收款的指令BILLING INSTRUCTION取消CANCELLA TION不收费房COMPLIMENT ARY COMP 连通房CONNECTING续住EXTENSION加床EXTRA BED预报FORECAST客人帐单GUEST FOLIO管家部报表HOUSEKEEPING REPORT参加JOIN-IN超过退房时间LA TE CHECK-OUT记事本LOG BOOK净价NET RA TE坏房OUT OF ORDER O.O.O 包价P ACKAGE长包房PERMANENT ROOM门市价RACK RA TE登记REGISTER登记卡REGISTRA TION CARD转房ROOM CHANGE房价ROOM RA TE房间种类ROOM TYPE团体住房名单ROOM LIST同住SHARE WITH旅行社TRAVEL AGENT升级UPGRADE空房VACANT ROOM贵宾VERY IMPORT ANT PERSON V.I.P营业利润奉献Contribution to T rading Profit CTP总经营利润Gross Operating Profit GOP平均每间可卖房间的收入Revenue Per Available Room RevP AR 收入产生指数Revenue Generation Index RGI宾客意见调查系统Guest Satisfaction T racking System GSTS员工满意度调查Employee Satisfaction Pulse Survey ESPS全面质量管理T otal Quality Management TQM质量评估系统Quality Evaluation System QES酒店经营管理系统Property Management System PMS (标准经营程序)Standard Operating Procedures SOP重要公司协议价(Key Negotiated Rate)KNR当地"公司协议价(Local Negotiated Rate) LNR合作协议申请Request for Proposal RFP散客Fully Independent T raveler FIT综合经营方案Integrated Business Plan IBP预订中心的预订系统Virtual Central Reservation Office VCRO。
酒店常用英语词汇
酒店常用英语词汇文档编制序号：[KKIDT-LLE0828-LLETD298-POI08]Hotel English Words:make a reservation:预定register：登记、注册Room Reservation: 客房预订处Book : 预订 book a room/ book a ticket Confirm : 确认Counter : 柜台Double room: 双人房Single room: 单人间Triple room:三人间Standard room : 标准间Family suite: 家庭套房Deluxe suite : 豪华套房Presidential suite : 总统套房Double room with tiwn beds:有两张单人床的双人间Double bed:双人床Room change : 房价Special rate : 优惠价Service change: 服务费Discount : 折扣 a 10 percent discount/offsuites: 套房How would you like to pay credit card or cash (您想怎么付款)---Credit card: 信用卡---Cash : 现金Name tag : 标签，行李牌Luggage/baggage: 行李Suitcase : 箱子Handbag : 手提包Valuables: 贵重物品Breakable : 易碎的Full name/complete name: 全名Fill in : 填写Nationality : 国籍Departure date : 离开日期Signature : 签名Passport :护照Receipt : 收据Fine : 罚金Sundry fee : 杂费Bill : 账单Invoice : 发票Mis-check : 算账出错Overpay : 多付Currency : 货币Airmail :航空邮寄Ordinary mail/bill:普通邮寄Registered mail : 挂号信Charge to the room : 挂账Free of charge :免费的Exchange rate : 兑换率Hotel policy : 酒店的规定Express : 快件Deposit : 压金Off-season : 淡季Peak-season : 旺季Arrival list : 来客单Telephone directory : 电话号码本A long distance :长途电话A local call : 市内电话Extension : 电话分机Elevator/lift : 电梯left--leave Supermarket : 超市Suite n. 套房Discount n. 折扣Reception desk n. 前台front desk Expense n. 花费、经费、费用Charge v. 收费/nList n. 表、目录、名单 wine list 酒单, price list 价格单Rate n. ，汇率，等级Flight number n.飞行、航班号Conference n. 会议Check n. 支票Doorman n. 门卫人员Tag n. 标签Registration n. 登记、注册 register .v Reception ist n. 接待员 artist, science Bellman n. 应接员Recommend v. 推荐、介绍、建议Trunk n.行李箱（卡车）Baggage n.行李Cash n.现金、现款Credit n.信用贷款Lobby n.（剧院、旅馆等的）门廊、门厅Suitcase n.衣箱Cart n.小推车Entrance n.入口处出口 exit Attendant n.侍者、服务员，maid 女服务员Timetable n.时刻表Elevator n.电梯Duty n.责任Service n.服务Spacious a.广阔的、宽敞的space. place Souvenir n.纪念品Restaurant n.饭店、餐馆Indoor a.室内的Salon n.沙龙、美容室Bill n.帐单Mini-bar n.（宾馆客房的）小冰箱Can n.听头、罐头 a can of beer Receipt n.收到、收据、收条Apologize v.道歉、谢罪Request n.& v.请求、要求Housekeeping department 房务部Laundry n. do the laundry 洗衣服Coordinate v.协调Comfortable adj.舒适的Business repeat rate 回头客率Maid n 女服务员Chamber maid 客房女服务员Houseman n.杂务工 doorman bellman Trolley n.手推车 cartTowel n.毛巾Shower n.淋浴 take a shower洗澡When do you take a shower---Twice a day/Once a week / Coin n. 硬币Emergency n.紧急情况、突发事件Bar n.酒吧Cafeteria n.自助餐厅Coffee shop咖啡室Bartender n.酒保ID card n. 身份证Purchase n. 买、购买buyEarn v. 赚得、挣得 earn moneyMedical a. 医学的、医疗的 medical service Extinguisher n. 灭火器Alarm n. 警报、闹钟Exit n. 安全门Basement n. 地下室Shampoo n. 洗发水Soap n. 香皂Slipper n. 拖鞋Toothbrush n. 牙刷Toothpaste n. 牙膏Toothpick n. 牙签。
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换钱 别挂电话 主楼 二楼 一楼 阳台门 抽屉 椅子 邮票 汇票 棉被 毛毯 床垫 枕套 床罩 地毯 靠垫 窗帘 茶几 床头柜 单人床 双人床 床头灯 壁灯 灯罩 台灯 挂钩 时刻表 牙痛 总计 手推车 试穿 做晚床 制服 景色 人民币 港币 中秋节 元旦 万圣节前夕 感恩节 中国传统节日
exchange hold the line main building second floor first floor balcony door drawer / locker(储物柜） chair stamp money order quilt / bedquilt / cotton quilt blanket mattess / mattress pillow case bedspread carpet / rug / footcloth cushion / cushion for leaning on curtain / blind coffee table bedside table single bed double bed bedside lamp / bedlight wall lamp lampshade / shade reading lamp hanger /hook timetable toothache amounting to / total trolley fitting turn down uniform lookout / outlook /view renminbi hongkong dollar mid-autumn festival new year's / new year's day halloween thanksgiving day chinese traditional festivals
酒店常用单词
开关 插头 插座 温度计 弹簧 卫生间 衣架 浴衣/袍 浴室地席 浴盆 浴帘 穿衣镜/梳妆镜 灯 落地灯 油画 烟灰缸 花瓶 纸篓 客厅 起居室 吸尘器 衬衫 上衣 夹克 裙子 裤子 大衣 雨衣 梳妆台 鞋油 鞋刷 游泳衣裤 贵重物品 行李 手提箱(大） 相通房 根据 规定 道歉 安排 理发师 switch plug socket thermometer spring bath room clothes rack bathrobe bath mat bath tub shower curtain dressing mirror lamp standing lamp paintings ashtray vase wastebasket drawing room / living room sitting room / living room vacuum cleaner shirt coat / frock / jacket/ jupe jacket skirt / underdress / petticoat trousers over coat rain coat / rain wear dressing table / dresser shoeshine / shoe polish paste shoe brush swimsuit / swimming suit valuables baggage / luggage suitcase connecting room according to policy / regulation apologize arrange / deal with barber 前台 接待处 大堂副理台 礼宾部 大堂副理 咨询处 前台收银 管家部 大堂 电视机 迷你吧 客房保险箱 电热水壶 洗衣 早餐 价格 冰箱 吹风筒 按摩 梳子 香皂 毛巾 浴巾 洗发水 剃须刀/膏 沐浴露 浴帽 牙刷 枕头 床单/罩 被子 衣柜 分机 请勿打扰 行李生 餐饮部 娱乐部 商务中心 工程部 保安部 行政办 front desk reception desk / reception assistant manager desk concierge assistant manager information front cashier / front desk cashier housekeeping lobby TV set / television mini-bar guest room safe / safety deposit box electric heating kettle laundry / launder breakfast price / rate refrigerator/fridge hair dryer massage comb soap towel bath towel shampoo shaver/shaving cream bath foam/gel shower cap toothbrush pillow bedsheet / bedspread quilt wardrobe /closet extension do not disturb bell boy food and beverage departmant entertainment department business centre engineering department security department executive office / administration office
自助餐 投诉 商业的 会议室 走廊 咳嗽 损坏 处理 好吃的 投递 甜食 发展 腹泻 打折扣 蒸馏水 头晕 文件 门卫人员 紧急情况 入口 信封 最好 快洗服务 设施 过错 发烧 叉 刀 喷水池 请 摄氏温度 顾客 方便 联系 请教 新鲜 理发 健身房 包括 赔偿 间接的 幸运的
buffet / buffet dinner complaint commercial / meeting room conference room corridor / hallway cough damage / wreck deal / deal with / manage delicious / tasty/yummy mailing / deliver sweet/ dessert development diarrhoea / diarrhea discount / at a discount distilled water / distilled dizzy / faint documents / documentation doorman emergency situation entrance envelope excellent express service( laundry) facility fault fever / having a temperature fork knife fountain please centigrade / temperature client / guest convenience contact / connect consult / consultation fresh haircut gymnasium include indemnity / pay for indirect lucky
合同 免费 到达日期 离店日期 特别要求 付款 公司 修改 豪华房 商务套房 标准房 行政房 豪华行政房 标准套房 豪华套房 总统套房 加床 电梯 游泳池 西餐厅 中餐厅 登记表 住址 水果篮 巧克力 半日租 全日租 加15%服务费 延迟退房 申请单 火车站 理由 退房 入住 续住 手续 超额
contract / agreement complimentary / free of charge arrival date departure date special reqrest payment company / corporation amendment / correction deluxe room business suite standard room executive room executive deluxe room standard suite deluxe suite presidental suite extra bed elevator / lift / escalator(扶手梯） swimming pool western restauant chinese restauant registration form residential / address fruit basket chocolate half day charge full day charge plus15%service charge late check out request form railway station reason check out check in extend/extension of stay procedure overbooking identification card / ID card rate of exchange check / cheque traveller's check label / baggage label
主要的 管理 药 菜单 音乐 餐巾 附近的 正常的 占用 占用率 包裹 照片 受欢迎的 喜欢 纸巾 进行 应诺 宣传 提供 发票 建议 关系 报告 签名 楼梯 胃痛 分 美元 英镑 法郎 加拿大元 瑞士法郎 春节 元宵节 清明节 端午节 情人节 愚人节 复活节 室内泳池 室外泳池 擦鞋服务
major manage / management medicine menu music napkin / dinner cloth nearby / close-by normal / natural occupancy /engage occupancy rate package / pack photo / photograph / picture popular favor / like / prefer paper napkin proceed / go along / carry through promise promotion / publicize provide receipt / invoice recommend / advice /suggest relation report signature stairs / stairway stomache cent dollar / U.S.dollar pound / pound sterling franc Canadian dollar Swiss franc Spring Festival lantern festival day / tomb-sweeping qingming festival dragon boat festival Saint valentine's day april fool's day easter in-door swimming pool out door swimming pool shoe-shining service