酒店术语中英文对照

酒店术语Hotel Terms

酒水仓Beverage Store 食品仓Food Store

日用品仓General Store 前厅部Front Office Department 管家部Housekeeping 洗衣房Laundry Room

Department

布草房Linen Room 餐饮部Food & Beverage

Department

市场及销售部Marketing & Sales 大堂吧Lobby Bar

Department

送餐部Room Service 宴会中心Banquet Center

会议厅Conference Hall 管事部Steward Department

娱乐部Entertainment 夜总会Night Club

Department

桑拿Sauna 健身中心Health Center

美容美发中心Beauty & Barber Center 保龄球室Bowling Ball

工程部Engineering Department 保安部Security Department

员工食堂Staff Canteen 医务室Clinic Room

图书馆Library 宴会厅Ballroom

宴会厅下客处Banquet Dropoff 宴会厨房Banquet Kitchen

商务中心Business Center 酒店入口Hotel Entry

水疗馆SPA 水疗套房SPA Suites

接待处Reception 行政楼层Executive Floor

询问处Information Desk 订房处Reservation Office

总机房Operator / Telephone 礼宾部Concierge

Room

车队Transportation 大堂Lobby

财务处Cashier 后勤办公室Back Office

员工通道Staff Entrance 前台办公室Front Office

贵重物品室Safety Deposit 行李房Luggage Room

消防监控中心FCC & CCTV 倒班宿舍Shift Dormitory

打卡室Time Keeper 收货部办公室Receiving Office

粗加工间Butchery 食品检验室Hygiene Lab

员工娱乐室Staff Recreation Room 污衣房Soiled Linen

商务扩展Business Development 会务部Conference and

Banqueting

饼房Bakery 花房Flower Preparation

垃圾房Garbage Room 干库房Dry Goods Store

高、低温冷库Refrigerators & Freezers 管事部仓库Stewarding Store

手推车清洗Trolley Wash 消毒间Sanitizing Room

瓶箱储存Bottle Bins Storage 面包房Pastry Bakery

变配电室Transformer 冷冻机房Refrigeration Room

锅炉房Boiler Room 热交换站Heat Exchange

生活水泵房Living Water Pump 消防水泵房Fire Water Pump

工程部办公室Engineering Office 机电设备房Mechanical & Electrical

Area

酒店后勤区域Total BOH Area 车位Parking

总计

地上车位Surface Parking 地下车位Underground Parking

消防控制室Fire Control Room 标准间Standard Room

大床间Double Room 小酒吧Mini Bar

音乐吧Music Bar 美容中心Beauty Salon

收银处Cashier ”s 中餐厅Chinese restaurant

咖啡厅Coffee shop 客房部Housekeeping Department 洗衣部Laundry 订房部Reservation

人力资源部Human Resources 培训部Training Department

Department

西餐厅Western restaurant 行政办公室Executive Office

会议室Conference room 前台收银F/O cashier

贵宾VIP 票务处Ticket counter

餐饮预订台F&B reservation desk 健康中心Fitness center

室内泳池Indoor swimming pool 桌球室Snooker room

美容美发中心The stylist/beauty salon 总机话务员Operator

餐饮部办公室F&B office 牌艺室Card room

财务部Financial Department 市场营销部Sales Department

等候名单Waiting list 平均房价Average room rate

请勿打扰Do Not Disturb 包价服务Package

订房不到No-show 留言Message

取消Cancellation 无预订散客Walk-in

叫醒服务Morning call 投诉Complain

超额预订Overbooking 维修房OOO=Out of Order

失物招领Lost and found 房间状态Room status

登记入住Check in 结帐离店Check out

预订Reservation 套房Suite

国内直拨DDD=Domestic Direct 国际直拨IDD=International Direct Dial Dial

市话LDD=Local Direct Dial 洗衣服务Laundry service

菜单Menu 公共区域PA=Public Area

音控员DJ=Disk Jockey 大堂副理AM=Assistant Manager