文秘英语1
文秘专业英语Unit1

Contents
Part One
Dialogues
Part Two Useful Expressions Part Three Part Four Part Five Simple Writing Exercises Social Etiquette
Dialogues
Dialogue One
Susan is asked to accompany the clients, Mr. and Mrs. Blair from USA to enjoy a famous Beijing Opera Performance — Farewell My Concubine at the White Swan Theater. Now they come in the theatre. S: Susan Brown T: Oh, Ladies first. S: Thank you. Here we are. Take your seats please. T: Tony Blair J: Jennie Blair
Tips for Entertaining Your Clients
Try something unusual, like opera which may give your client an once-in-alifetime experience. But the problem goes with opera is they don’t know what’s going on when they attend a performance. All you have to do, really, is
Part 1
Part 2
Part 3
文秘英语教案

6. A secretary should be good at classifying information and organizing materials. T 7.A secretary shouldn’t be talkative because he or she must be able to keep a “secret”. F 8.A secretary should be skillful in office management and proficient in office software. T
写信人不必使用华丽的词句只需将自己的意图表达清楚使对方能够理解即可
Unit 1 US Professional Secretarial Job Description
美国专职秘书工作职责说明
Part Ⅰ. Reading
What are the major jobs of a professional secretary?
How can a secretary help visitors?
Apart from what has been mentioned above, a secretary should also be able to do a variety of other jobs. To begin with, a secretary should make appointments for the executive行政的 and maintain his or her calendar. He or she is expected to receive and assist visitors and telephone callers in every way possible and then refer them to the executive or other appropriate persons as circumstances warrant保证. A secretary is expected to arrange business itineraries旅游活动日程and coordinate协调 the executive’s travel requirements.
大学文秘英语教材

大学文秘英语教材Chapter 1: Introduction to Office ManagementOffice management plays a crucial role in maintaining efficient operations within an organization. As a university office assistant, it is important to possess a strong command of the English language to effectively communicate and carry out administrative tasks. In this chapter, we will explore the fundamentals of office management in an academic setting and guide you through essential English language skills necessary for success.Section 1: Office EtiquetteIn order to establish a professional and harmonious working environment, it is essential to adhere to office etiquette. This section will cover topics such as appropriate dress code, punctuality, respectful communication, and maintaining confidentiality. Understanding and practicing office etiquette will ensure smooth and efficient workflow within the university office.Section 2: Business CorrespondenceClear and concise communication is essential in daily office operations. This section will focus on business correspondence, including writing professional emails, memos, and letters. We will provide tips on structuring and formatting these documents, as well as guidance on using appropriate language and tone. Effective written communication skills are vital for conveying information accurately and professionally.Section 3: Meeting OrganizationParticipating in and organizing meetings is a common responsibility of a university office assistant. This section will guide you through the process of planning, coordinating, and documenting meetings. We will discuss strategies for effective note-taking, preparing agendas, and drafting meeting minutes. Additionally, you will learn how to actively participate in meetings and engage in meaningful discussions.Chapter 2: Record Keeping and Filing SystemsMaintaining accurate and organized records is essential in an office setting. In this chapter, we will delve into record keeping and filing systems, introducing various methods and tools for efficient management of documents.Section 1: Records ManagementEffective records management ensures easy retrieval and proper organization of important documents. This section will cover topics such as file classification, indexing, and storage. You will learn how to implement a systematic approach to record keeping, ensuring information is easily accessible when needed.Section 2: Electronic Document ManagementWith the advancement of technology, electronic document management has become increasingly important. This section will provide an overview of electronic filing systems, including cloud storage and document management software. You will learn how to organize and maintain electronic records, ensuring data security and efficient workflow.Section 3: Confidentiality and Data ProtectionMaintaining confidentiality and protecting sensitive information is crucial in an academic environment. This section will emphasize the importance of adhering to privacy policies and regulations. You will learn about data protection measures, secure disposal of records, and handling confidential information in compliance with legal requirements.Chapter 3: Event Planning and CoordinationAs a university office assistant, you may be involved in organizing various events and activities. This chapter will guide you through the process of event planning, providing you with the necessary skills to ensure successful and memorable events.Section 1: Event Planning ProcessThis section will guide you through the step-by-step process of event planning, from initial concept development to post-event evaluation. You will learn about budgeting, venue selection, inviting guests, coordinating logistics, and managing potential risks and challenges.Section 2: Communication and PublicityEffective communication and publicity are crucial for promoting events and maximizing attendance. This section will cover strategies for creating event invitations, utilizing social media platforms, and drafting press releases. You will learn how to effectively communicate event details and generate interest among target audiences.Section 3: Event Execution and EvaluationOnce the event is underway, proper execution and evaluation are essential. This section will provide guidance on coordinating event activities, managing participants, and troubleshooting any issues that may arise during the event. You will also learn how to evaluate the success of the event and identify areas for improvement in future endeavors.ConclusionThe role of a university office assistant requires proficiency in both office management and the English language. By mastering skills such as office etiquette, business correspondence, record keeping, and event planning, you will be equipped with the necessary knowledge and abilities to excel in your role. This textbook aims to provide you with valuable insights and practical guidelines to enhance your proficiency in the field of university office management.。
文秘英语PPT课件

executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种:缩进式( Indented Style)、齐头式(Blocked Style)、混 合式(Modified Style)
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
文秘英语Unit 1

Passage Listen to the passage, and fill in the blanks. You will hear the recording twice.
首页
2. Create a short dialogue for each of the following situations and practice them with different partners.
(1) Suppose you are a new employee, introduce yourself to your colleagues in the office.
Introductions and Greetings
Introductions and greetings in all languages have the same purpose: to establish a contact with another person, to r_e_c_o_g_n_iz_e_ his or her existence, and to show friendliness . Greetings and introductions are essential aspects of American culture, the importance of which can never be overemphasized. In s_o_c_ia_l__ situations, a man is traditionally introduced to a woman. However, in the _b_u_s_i_n_e_ss__ world introductions are based on the employee’s _r_an_k__ or position in a company. The person of the highest rank is introduced to everyone else in order of their position . If you introduce two persons of equal rank to each other, introduce the one you know less well to the one you know better.
文秘英语Unit 1(kitty)

Section 2 Viewing and speaking
Video Demostration
Applying for the position of Sales Manager
Task 1: (T) or (F)
1) In the summers of 1996 and 1997, Merry worked as a salesgirl for this company in Guangzhou. 2) Merry passed TEM 8 at college, and she is good at oral English. 3) Merry has worked for United Butter for two years since she graduate m college. 4) Merry will be in charge of the marketing activities in southeast China. 5) Merry’s current annual income at United Butter is 150 thousand.
Curriculum Vitae
Name: Merry Wang Nationality: Chinese Address: 348 Main Road Guangzhou, Guangdong Telephone: (020) 1234-5678 Email: merrywang@
Task 2. Conversation Reproduction A: May I come in ?
B: Yes, please do. come for an interview A: Good morning,sir. My name is Merry Wang. I’ve______________, as requested. B: Nice to meet you, Miss Wang. I am Harry White. Director of the HR Department. ___________________________________I was expecting you. Please,take a Seat. A: Thank you. B: Well, Miss Wang, you are applying for the position of How do you know about our company Sales Manager, right?_____________________________________? your TV commercials They are A: I got to know your company from__________________. elaborately designed _______andprocedured ________, and leave me deep impression. And in the summers of 1997 and 1988 I worked as a sales girl for Your company in Guangzhou.
English_for_Secretary_Unit_1 文秘英语

副词 ad. 1.公平地,公正地 You must play fair. 你必须公平行事。 2.正面地,直接地 The ball hit him fair in the head. 球不偏不倚正中他的头部。 名词 n. 1.【旧】女人;美女;情人 2.美好的事物 3.(定期)集市,庙会 He brought his piglets to the fair. 他把小猪带到集市去卖。 4.商品展览会;博览会 A book fair is to be held next month. 下个月将举行书展。
2.avalable 形容词 a. 1.可用的,在手边的;可利用的[(+for/to)] The swimming pool is available only in summer. 这个游泳池只在夏天开放。 2.可得到的,可买到的 Is there water available around here? 附近弄得到水吗? TV sets are available in any department stores. 电视机在任何一家百货公司里都能买到。 3.有空的,可与之联系的 The principal is available now. 现在校长可以接见你。 4.有效的 This film ticket is no longer available. 这张电影票不再有效。
处理这些一年生耐寒植物最简单的办法是将他 们种在能开花的地方。
solve 解决(问题);解(题) Their domestic reforms did nothing to solve the problem of unemployment... 他们的国内改革未能解决失业问题。
We may now be able to get a much better idea of the true age of the universe, and solve one of the deepest questions of our origins. 现在,我们也许能够更加清楚地了解宇宙生成的年代, 并且解答关于人类起源最为深奥的问题之一。
文秘英语教程精华总结

salutation
• formal: Dear + title (Mr./ Ms./ Dr. etc.) + the last name e.g. Dear Mr. Johnson: • Informal Dear + the first name e.g. Dear Mary, Taboo: Mr. Donald Johnson
Starter Activities
3. If you are required to provide three references, whom are you going to ask for recommendations? Why? K I may invite people who are senior and well known, and have known me long enough to write with authority, say, a research supervisor, professors in the case of academic applications, a departmental chair, etc.
Checklist for resume writing
1. 简历可分为三种:按时间顺序排列的简历、按功能排列的简历 和结合前两者特点的综合简历。 2. 时间顺序简历是最常用的简历,包含申请人完整的教育、工作 及其他业绩记录;功能简历也称技能简历,侧重申请人与目标 职位相符的技能和成就,适合于工作经历少的申请人;综合简 历结合以上两者简历的特点,在强调申请人的技能和成就的同 时,保留个人完整的教育、工作等记录。 3. 简历通常需要同附函一起发出。附函也称求学信或求职信;附 函不要照搬简历上的内容,而应强调自己的长处,引起对方的 注意和兴趣,争取面试或录取的机会。 4. 推荐信的目的是使收信人全面了解申请人。写信人最好是被推 荐者的导师、上级主管及有关领域的专家。推荐信的语言要诚 挚、谦恭。
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Notes:
Now more and more city adults spend their leisure time trying to improve themselves at school or college. 现在城市里越来越 多的成年人利用业余时间到 学校或大学去深造。
Notes:
Situational Dialogues: Dialogues:
Situation 2: Mary, a secretary in a company, is talking with her friend and tells him what qualities her boss likes to find in a secretary. Mary is worried if she can meet those requirements.
Unit 1
Introduction to Secretarial Work
Contents:
• Part 1 Dialogues • Part 2 Text A Secretaries • Part 3 Text B Executive Secretaries • Part 4 Extended Reading • 参考译 :Text A 秘书 Text B 行政秘书
Notes:
定语,修饰duties。请看下 例:Jack almost has finished all the books required by his teacher. 杰克几乎已经读完了老师要 求的所有书目。
Notes:
[2] Secretaries spend much of their day dealing with information. 本句中,主体结构为spend some time (in) doing sth., 其中doing sth.部分为介词 in的宾语。请看下例:
• Text B: Executive Secretaries • New Words • Phrases and Expressions • Notes • Exercises
Notes:
[1] Managers have now taken on some duties once given to executive secretaries. 本句中,once given to executive secretaries是过 去分词短语,作定语,修饰 和限定duties,相当于定语
[3] They prefer jobs where they are not pressured to do things that go against their sense of right and wrong. 本句中有两个定语从句, where they are not
Notes:
pressured to do things修 饰先行词jobs;that go against their sense of right and wrong修饰先行 词things。 prefer常与to连用,意为 “更喜欢;宁愿”。请看下 例:I prefer coffee to tea. 我喜欢咖啡胜过茶。
Notes:
从句which were once given to executive secretaries。请看下例: Don’t you know the girl dressed in a red skirt? 你不认识穿红裙子的那个女 孩吗?
Notes:
[2] The following list of occupational tasks is specific to this career. 本句中,specific意为“特有 的,特定的”,常与介词to 连用。请看下例: Feathers are a feature specific to birds.
Part 4 Extended Reading:
• Text: Time Still Seems to be the Essence • Exercises
参考译文: 参考译文:
• Text A 秘书 • Text B 行政秘书
4. 是的,大部分是 办公室工作,有时 跑跑外勤。 5. 你以前在办公室 做过事吗?
6. 我曾在一家合资 企业当过半年的兼 职秘书。 7. 关于本公司的情 况,你有什麽其他 问题要问我的吗?
Useful Expressions: Expressions:
6. I had a part-time job for half a year at a jointventure company as a secretary. 7. Do you have any other questions you’d like to ask me about this com:
• Sample Dialogue 1 • Sample Dialogue 2 • Useful Expressions • Situational Dialogues
Sample Dialogue 1 & 2: 2:
• Situation: Sun Li is being interviewed for a secretary post. • Situation: Mr. Andrew invites Sun Li, his new secretary to have the lunch together. Now they are talking over lunch about the ideal secretary.
Useful Expressions: Expressions:
8. Your main responsibilities include receiving telephone calls and typing letters. 9. It is necessary for a secretary to be aware of when to act on her own and when to consult.
2. 我会操作传真机 和复印机。 3. 至于薪水,还是 由您根据我的能力 来定吧。
Useful Expressions: Expressions: 4. Yes, mostly office work and sometimes running errands. 5. Have you ever worked in an office before?
Notes:
羽毛是鸟类特有的特征。 [3] They like work activities that follow set procedures, routines, and standards.
Notes:
本句中,that follow set procedures, routines, and standards是一个定语 从句,修饰和限定work activities。从句中set用作 形容词,意为“固定的,不 动的”。请看下例:
8. 你主要负责接听 电话和打印信件。 9. 一个秘书应当明 白什麽时候可以自 作主张,什麽时候 必须请示上级。
Useful Expressions: Expressions: 10. Trust and responsibility between the boss and the secretary is vital to the whole company and contributes to efficiency.
10. 老板和秘书之 间要互相信任,要 彼此负责任,这对 于整个公司至关重 要,也有助于提高 工作效率。
Situational Dialogues: Dialogues:
Situation 1: Ma Li, specializing in bilingual secretary, is soon to graduate from Xi’an Foreign Languages University. Now she is receiving an interview for a secretary post in a foreign trade company.
Notes:
[4] Specific job duties vary with experience and titles. 本句中,vary with意为 “随……的变化而变化”。请 看下例:The demand varies with the season. 需求随季节的变化而变化。
Part 3 Text B:
Notes:
The students talked on a set topic. 学生们就指定的 题目进行讨论。 [4] They prefer working where there is a clear line of authority to follow.
Notes:
本句中,where there is a clear line of authority to follow为地点状语从句。请 看下例:Stay where you are. 待在原地别动。
Part 2 Text A:
• Text A: Secretaries • New Words • Phrases and Expressions • Notes • Exercises
Notes:
[1] Secretaries perform a variety of clerical and administrative duties needed to run an office. 本句中,perform为谓语动 词,needed to run an office为过去分词短语作
Useful Expressions: Expressions: