negotiation skills (谈判技巧)
agent17 中的谈判技巧
agent17 中的谈判技巧Negotiation Skills in Agent17。
Understanding the Negotiation Process.Negotiation is a dynamic process that involves two or more parties with differing interests seeking to reach an agreement or compromise. Negotiation skills, therefore, refer to the abilities and techniques that enable an individual or team to effectively engage in and manage this process.Key Negotiation Techniques.1. Preparation.Preparation is crucial for successful negotiations. It includes gathering information about the other party's interests and goals, identifying your own interests and priorities, and developing a negotiation strategy thataligns with both.2. Communication.Effective communication is essential in negotiation. Active listening, clear and concise language, and empathy can help build rapport, understand perspectives, and prevent misunderstandings.3. Interest-Based Negotiation.Instead of focusing on fixed positions, interest-based negotiation emphasizes understanding the underlying interests of both parties. By exploring interests, identifying shared goals, and finding creative solutions, parties can often reach mutually beneficial outcomes.4. BATNA (Best Alternative to a Negotiated Agreement)。
谈判技巧 Negotiation skill
14
如何确定对方需要的东西和对方想要得到的东西？ 如何确定对方需要的东西和对方想要得到的东西？
The 7 important points of a successful negotiation
一次成功谈判的7个关键点
6- The compromise/ the resolution of the questions
15
涉及的问题的妥协/解决
•How can I try to solve the conflict?我将怎么努力解决冲突？ 我将怎么努力解决冲突？ •How can I react when the other party wants to solve the conflict?
当对方想要解决冲突时我要怎么行动？ 当对方想要解决冲突时我要怎么行动？
9
哪些东西我可以放弃来得到我想得到的东西？ 哪些东西我可以放弃来得到我想得到的东西？
What are the conditions of the time and the money of this negotiation?
此次谈判地时间和经费情况是什么样的？ 此次谈判地时间和经费情况是什么样的？
The 7 important points of a successful negotiation
7
Buyers negotiate the yearly contract 采购谈判年度合同 Conditional and unconditional End of year rebates 有条件或无条件的年底返利 Store cooperation 商场合作 Buying Price Payment term Anniversary fees Opening fees
商务谈判中的所有名词解释
商务谈判中的所有名词解释商务谈判是商业交易中不可或缺的一环，它涉及各种名词术语，理解这些名词的含义对于成功完成谈判至关重要。
在接下来的文字中，我将对商务谈判中的一些重要名词进行解释，并探讨它们在谈判中的应用。
1. 谈判(negotiation)：指在商业交易中双方通过交流和讨论，寻找共同的利益和解决方案的过程。
谈判可以在合作和竞争的环境中进行，并可涉及多个议题和利益相关方。
2. 目标(goal)：谈判参与者希望在谈判过程中实现的具体结果。
目标可以是经济利益、合作机会、市场份额等等。
在商务谈判中，明确和确定自己的目标是成功的第一步。
3. 利益(interest)：在谈判中，各方的利益是驱动双方行动的核心动机。
了解对方的利益是理解他们行为背后的动机的关键，同时也可以帮助找到共同的利益点，促使谈判达成一致。
4. 谈判策略(negotiation strategy)：谈判参与者制定和执行的一系列行动计划，以达到他们的谈判目标。
常见的谈判策略包括合作、竞争、妥协等。
根据不同的情况，谈判者可以采取不同的策略以增加自身的优势。
5. 谈判准备(negotiation preparation)：在谈判前，对谈判过程所需的信息、数据和策略进行全面分析和准备的过程。
良好的谈判准备可以提高谈判者的自信心，并且增加达成协议的概率。
6. 谈判技巧(negotiation skills)：指在谈判过程中所需要运用的有效技巧和方法。
这些技巧可以是有效的沟通、倾听、说服、问题解决能力等等。
掌握谈判技巧可以增加谈判的成功率，并帮助建立良好的关系。
7. 建议(proposal)：在谈判过程中，各方提出的解决方案或交易条件。
建议应包含明确的要求和可接受的条件，以便在谈判中进行讨论和调整。
8. 僵局(impasse)：在谈判中，当双方无法就某个问题达成一致时，就会出现僵局。
在僵局中，双方可能需要重新审视自己的目标和利益，寻找新的解决方案以打破僵局。
谈判技巧培训英文-Negotiation-skills-training PPT课件
AGENDA
Opening Summary Three basic elements Negotiation Tactics and Negotiating with Clean Sheets Negotiation Exercise Closure
5
KEY MILESTONES IN THE NEGOTIATION PROCESS
(positions and - more helpfully - interests), the options, and the agreement(s) reached at the end.
Skilled negotiators may use a variety of tactics ranging from a straight forward presentation of demands or setting of preconditions to more deceptive approaches such as cherry picking. Intimidation and salami tactics (分割包围，各个击破） may also play a part in swaying the outcome of negotiations.
2
AGENDA
Oplements Negotiation Tactics and Negotiating with Clean Sheets Negotiation Exercise Closure
3
Summary
Broadly speaking, negotiation is an interaction of influences. Such interactions, for example, include the process of resolving disputes, agreeing upon courses of action, bargaining for individual or collective advantage, or crafting outcomes to satisfy various interests. Negotiation is thus a form of alternative dispute resolution.
商务英语谈判技巧
initiative while the defensive ones are to observe and wait until opportunities come and necessa measures be taken. Usually the party with the greatest sense of need will make the initial cont However, a suitable strategy will only emerge only after the following guidelines are considered:
The closing phase Once the seller and the buyer reach an agreement, it is time to draw up the contract. Typical
one party preparesthe contractlistingthe agreed upon clauses.The other party makes amendments to the wording to make them more closely reflect the agreement.
Business Negotiation Skills in English
（商务英语谈判技巧）
Phases of Negotiation
According to Robert Maddux, authoSrucocfessful Negotiat,ionnegotiation is the process we use to satisfy our needs when someone else controls what we want. In business negotiations, th two partiesendeavorto obtaintheirbusinessgoalsthroughbargainingwith theircounterparts. Business negotiations are conducted in the following four phases: the preparation phase, openin phase, bargaining phase and closing phase.
商务英语必背单词、词组
商务英语必背单词、词组商务英语中的词汇和词组对于与国际商务相关的人士来说非常重要。
以下是一些必背的商务英语单词和词组，可以帮助你在商务场景中更流利地表达自己。
1. Business negotiations - 商务谈判- Negotiation skills - 谈判技巧- Bargaining power - 谈判实力- Win-win situation - 双赢局面- Mutual agreement - 相互协议2. Business meetings - 商务会议- Agenda - 议程- Minutes - 会议纪要- Presentation - 演示- Action items - 行动事项- Email correspondence - 邮件往来- Telephone conversation - 电话交流- Formal letter - 正式函件- Business etiquette - 商务礼仪4. Business travel - 商务旅行- Flight reservation - 航班预订- Car rental - 租车- Travel expenses - 差旅费用5. Business finance - 商务财务- Budgeting - 预算- Financial statement - 财务报表- Profit margin - 利润率- Return on investment - 投资回报率6. Business strategy - 商业策略- Market analysis - 市场分析- Market segmentation - 市场细分- Strategic planning - 战略规划以上仅是商务英语中的一些常用词汇和词组，希望对你提高商务英语能力有所帮助。
英语好词摘抄大全
英语好词摘抄大全英语好词摘抄大全第一篇英语好词摘抄大全第三篇英语好词摘抄大全第七篇advantageous contract 有利的合同bargaining range 谈判范围concede ground 让步，屈服bargaining strength 谈判实力concession trading 让步贸易bargaining 讨价还价conflicting interests利益冲突conflicting objectives冲突的目标behavioral norms 行为规范core outcomes 核心结果bottom line 谈判底线breakdown in negotiation 谈判裂开collective well - being 集体利益difficult decisions 决策困难negotiation sketch 谈判简图equitable agreement 公平合理的协议negotiation skills 谈判技巧on the routine basis 在惯例的基础上expected benefits 期盼的谈判结果one-off business 一锤子买卖face-to-face negotiation 面对面谈判opening position 初步价位factual information 实际信息optimal timing 最正确时机fail to reach any agreement 无法达成协议optimize the interests使利益最优化pull tricks 耍花招renounce a negotiation 放弃谈判favorable outcomes 利好结果reservation price 保存价格room for maneuver 周旋的余地good joint outcome 互惠的共同结果rough style 激烈的谈判风格information loophole 信息空缺settle differences 解决分歧sham position 虚假立场signal firmness 表现出坚决立场organizational structure 组织结构organizationally ambitious 对组织工作有远大理想的organization’s ends 组织目标higher-up 上级personal attractiveness 个人魅力individual goal 个人目标induce cooperation 促使合作pressing deskwork 紧迫的案头工作informal influence 非正式影响public speaking skills 演讲技能interactions 互相沟通relevance of the work 工作的有用性interpersonal activities 交际活动leader power 领导权力英语好词摘抄大全第8篇clothes:衣服garments：外衣wardrobe：衣柜double-breasted suit：双排扣外衣clothing：(总称)衣服ready-made clothes：成衣suit：套装ready- to-wear：现成服装dress：女装men’s wear:：男装everyday clothes：便服women’s wear：女装three-piece suit：三件套underwear：内衣uniform：制服overalls：(美)工装裤cuff：袖口formal dress：礼服buttonhole：纽扣孔tailcoat, 燕尾服，morning coat：大礼服shirt：衬衫blouse：女衬衫evening dress：晚礼服英语好词摘抄大全第9篇bear's paw 熊掌breast of deer 鹿脯beche-de-mer; sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾bird's nest 燕窝roast suckling pig 烤乳猪pig"s knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork flakes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel, soft rice, porridge 粥noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish, fire pot 火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干英语好词摘抄大全第10篇above all 最重要的是accordingly 于是absent from不在,缺席abundant in富于account for 解释accuse sb. of sth.控告add to增加〔add up to〕after all 毕竟,到底agree with同意ahead of time / schedule提前alien to与...相反all at once 突然,同时all but 几乎;除了...都all of a sudden 突然all over again 再一次,重新all over 普及all right 令人满意的;可以all the same 仍旧,照样的all the time 始终,始终as a result结果in sum 总之，简而言之as has been noted 如前所述in summary 简要地说as I have said 如我所述on the whole 总体来说；整个看来at last 最终therefore 因此briefly 简洁扼要地to speak frankly 坦白地说by and large 一般说来thus 因此英语好词摘抄大全第11篇curious好奇的；稀奇的，奇怪的curiosity好奇心currency货币；通用，流通current潮流，趋势；当前的；通用的，流行的cut切口，伤口；削减，删节average平均数，平均；平均的；平均为avoid回避，躲避，防止awake觉醒；被唤起；意识到，意识到的award授予；奖品，奖状aware知道的，意识到的awkward笨拙的，不敏捷的；麻烦的，尴尬的extravagant奢侈的，浪费的；过分的，过度的extreme极度的；极端；最大程度invisible看不见的，无形的involve卷入，陷入；包含，涉及issue放出；发行；问题，争端item条款，项目；又，同样地overturn颠倒；颠覆；破灭，倒台overwhelm制服，毁坏；使受不了，使不知所措purchase购置；购置的物品pursue追逐；追求；从事；纠缠pursuit追求，查找；追逐；职业；爱好puzzle难题；迷惑；使迷惑，使为难reverse相反的，颠倒的；反面；挫折；〔使〕颠倒，〔使〕倒转review回顾，复习；评论revise校订，复核；修改，修正revive苏醒；恢复，复原；复兴reward酬劳，奖金；答谢rich有钱的；富裕的，肥沃的；充分的rise升起，上升；上涨，增高risk冒险，风险rival对手，可以相比的人〔物〕；与……竞争；竞争的role角色；作用，任务roll滚动，滚落；摇摆；打滚root根部；根源；生根，扎根route路线，路程；途径，渠道routine例行公事，常规；例行的，常规的row吵闹，争吵rule统治；支配；规章；习惯ruler统治者，支配者；直尺surname姓surpass超过，优于，胜过surplus过剩的，剩余的；过剩，剩余surprise惊讶，惊异；使惊讶，使惊异survey调查，对……做民意调查；测量，勘测；纵览；全面考察，总体讨论；全面评述survival幸存，生存survive幸存，幸免于susceptible易受影响的，敏感的；多情的，善感的suspend悬挂；推延，暂停suspect怀疑；料想；嫌疑犯suspicion猜疑，怀疑suspicious可疑的，有疑心的sustain支撑，承受；忍受；保持swarm一大群，一大批；很多，大量；云集，充满swear宣誓，发誓；诅咒，咒骂swell膨胀；上涨，增加，扩大swing秋千，荡秋千；摇摆；剧变switch开关，电闸；转变；转换system 系统，体系；制度，体制systematic(有系统的，有规则的，有组织的logic规律学，规律性；推理方法logical规律的，符合规律的。
八年级英语商务英语单选题50题
八年级英语商务英语单选题50题1. We need to increase our productivity to meet the market _____.A. demandB. supplyC. needD. request答案：A。
本题考查名词的辨析。
“demand”意为“需求”，“supply”意为“供应”，“need”意为“需要”，“request”意为“请求”。
在商务场景中，“meet the market demand”表示满足市场需求，A 选项符合语境。
2. The company has decided to expand its business _____.A. abroadB. homeC. insideD. outside答案：A。
“abroad”表示“在国外，到国外”，“expand its business abroad”指拓展海外业务，A 选项符合商务用语习惯。
3. Our new product has gained a lot of _____ from customers.A. praiseB. complaintC. suggestionD. criticism答案：A。
“praise”是“赞扬，称赞”，新产品获得顾客的赞扬，A选项符合逻辑。
4. The contract will be signed _____ next week.A. possiblyB. probablyC. likelyD. surely答案：B。
“probably”表示“很可能，大概”，合同大概下周签订，B 选项较为合适。
5. They are negotiating a deal to increase the _____ of their products.A. saleB. sellC. salesD. selling答案：C。
“sales”用作名词，表示“销售额，销售量”，C 选项正确。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
Lose/Lose Scenario
Neither parties’ objectives are achieved Disillusioned with the process Frustration Loss of respect and trust Soured relationships No solutions generated
Willing to achieve the best deal for both parties Willing to concede to gain “Speculate to accumulate”
Skilful Negotiators
Do their research Decide what is negotiable Plan their strategy Choose the right time and place for negotiation
The Art of Negotiation
4 Main phases:
1.Do your homework (Prepare). 2.Discuss face to face 3.Propose 4.Bargain
Understanding “Needs” & “Wants”
A need is something that you must have in order to satisfy an essential requirement e.g. a suit for an important occasion; top of range tumble dryer; peak time flight/travel ticket etc. Willingness to pay more Often not negotiable A Want is usually optional, £sensitive Willing to pay/offer less but risk losing product/bargain
The Competitive Negotiator
Wants to win at everything Will not concede an inch E“me first, you second”
The Collaborative Negotiator
In Negotiation
Consider “What is important to me in this transaction?”
One is often prepared to offer more or willing to concede ground in order to get Needs met
Practice Opportunity
Halls of Residents House Hygiene Pay Rise Tenants v Landlord/lady Customer v Shop Assistant
Summary
Always Remember: You cannot win them all You cannot win every time To be successful you need a game plan with your ultimate aim and strategy for achieving it To achieve win / win you need to be alert, well prepared and flexible Go forth and negotiate successfully
The Art Of Negotiation
Learning Outcomes
Identify different types of Negotiation Situations Explain the four Negotiation phases
Outline a strategy for negotiation
Negotiation
“A negotiation takes place any time two or more people are communicating, and at least one of those people has a goal in mind.” 65% of anyone’s time is spent negotiating You’ve got no chance of being satisfied unless you ask for what you want.
Negotiating & The Negotiator
1. 2. 3. 4. WIN LOSE LOSE LOSE
NO DECISION WE BOTH WIN!!!
Win / Lose Scenario
The creation of “Us” and “Them” Energies are directed towards victory Own point of view only Strong emphasis on immediate solutions Too many personal conflicts Emphasis on short term concerns