大学英语跨文化交际 要点汇总
大学英语跨文化交际要点汇总
Culture is dynamic. (pg. 6)
◦ Acculturation(文化适应): the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.
Noise ◦ The term noise technically refers to anythingthat distorts the message the source encodes.
Components of Communication
Source ◦ The source is the person with an idea he or she desires to communicate.
Encoding ◦ Encodingis the process of puttingan idea into a symbol.
Characteristics of Culture
Culture is shared.
Culture is learned.
◦ Enculturation(文化习得) : all the activities of learning one’s culture are called enculturation.
黑龙江大学跨文化交际英语复习总结（超全）
黑龙江大学跨文化交际英语复习总结（超全）第一篇：黑龙江大学跨文化交际英语复习总结(超全)跨文化考试总结考试构成：一、单选 1*10=10分。
（Choose the one that）其中有一部分是书中的概念。
二、判断 1*10=10分。
（A—>true,B—>false)课后习题所有概念关键词+考试范围内的CASE：Chapter 1 Culture Keywords(1)Culture(from intellectual perspective): Culture is “the arts and other manifestations of human intellectual achievement regarded collectively”（从知性角度定义文化：作为整体的人类智力成就的艺术和其他表现。
）(2)Culture(from anthropologic perspective): Culture consists of patterns, explicit and implicit, of and for behavior acquired and transmitted by symbols, constituting the distinctive achievement of human groups, including their embodiments in artifacts;the essential core of culture consists of traditional ideas and especially their attached values”（从人类学.角度定义文化：文化由清晰和模糊的行为模式构成，这些模式通过符号获得并传播，这些符号由人类群体的特别成就构成，包括具体的人工制品。
文化的基本核心由传统思想和与其相关的价值观构成。
跨文化交际重点梳理
重点1 Definition of cultureCulture is the total accumulation of beliefs, customs, values, institutions and munication patterns that are shared, learned and passed through the generations in an identifiable group of people.重点2 Characteristics of culture(10) 1、Culture is sharedCulture is a system of shared values beliefs or patterns of behaviors held in a group ,organization or society.It is not property of any individual.2、culture is cumulativeHuman beliefs, arts etc. are results of many generations.Every generations can discover the new things.The new knowledge are added to what was learned in previous generations.3、culture is learnedCulture is not inherent with any people.Culture can not be genetically and automatically passed down from previous generations.And it should be taught and learned by people.4、culture is adaptiveCulture is created by humans. Humans have to adapt the environment . thus is in development bears the trait of being adaptive5、culture is dynamicAt the same time that new culture are added, and the old ones are lost because they are no longer useful.6、culture is symbolicSymbols generally serve as municative tools for a multitude purposes, on a persons as well as culture level.7 、culture is relationalCulture is an organic whole. All the ponents of culture are interlinked.8 、culture is implicit and e*plicitSome layers culture are easy to be observe, like eating ,dressing, talking. But the ideas underlying the behaviors are generally hard to know. Many scholars label the culture as iceberg.9、 culture is universal10 、culture is diversified重点3 Hall，s dimensionsHigh conte*tHigh-conte*t munication relies heavily on nonverbal, conte*tual and shared cultural meanings.The meanings are not fully e*pressed.Meanings are determined by 〞 things are said , rather than 〞 is said.日本欧洲东部和南部阿拉伯CollectivismLow conte*tVerbal codes rather than the information impliesClear straight and to-the-point munication美国德国斯堪的纳维亚IndividualismMonochromic cultureDo one thing at one time, Concentrate on the job, take time seriously, low-conte*t and need information, mit to the job, religiously to the plans, not disturbing others, seldom borrow or lend things, emphasize promptnessPolychromic cultureDo many things at once, subject to interruptions, consider time mitments an objective to be achieved, high-conte*t and already have information. Change plans often. Emphasize the relationships.重点4 Triandis，s individualism & collectivismIndividualismFosters independence and individual achievement,Promotes self-e*pression ,personal choice, individual thinkingAssociated with egalitarian relationships and fle*ibility in rolesUnderstand the physical world as knowable apart of human lifeCollectivismInterdependence and group successPromotes adherence to normsAssociated with stable, hierarchical rolesShared property, group ownership重点5 Elements of municationSource (sender)EncodingMessageMedium(channel)ReceiverDecodingResponseFeedback重点6 Grice，s cooperative principle Quantity ma*imMake your contribute as informative as is required for the current purpose of e*change.Do not make your contribution more information than isrequired.〔量的准则——话语提供充分而不多余的信息〕Quality ma*imMake your contribution is ture〔质的准则——话语的容是真正的〕Relation ma*imBe relevant〔关系准则——话语与话题有关，即与所要实现的意图有关〕Manner ma*imBe perspicuousAvoid obscurity of e*pressionAvoid ambiguityDe brief and orderly(方式准则——说话要清晰明白、简洁而有条理)重点7 Brown & levinson’s face theoryFace is something that is emotionally invested, can be lost, maintained, or enhanced, and must be often attended to in municationPeople cooperate while maintaining face in interaction. Face theory : face threatening acts (FTAs)Politeness strategiesPoliteness 子威胁行为威胁行为strategies: bald on-record不使用补救措施赤裸裸的公开实行面off-record indirect strategy 非公开的实行面子negative politeness 消极礼貌策略Positive politeness 积极礼貌策略Face: negative facePositive face重点8 Thought patternsField dependence场依存性Holistic thinking eastern peoplePerspective of the whole, all the relevant parts take into account.Easily influence by othersField independence场独立性Analytic thinking western peopleDivinding the whole into parts to analyze the features or relations between the partsHardly influence by othersEastern: field-dependence, holistic thinking, high-conte*t Western: field-independence, analytic thinking, low-conte*t 重点9 Phases of negotiationPreparation 准备Non-task sounding 非任务测探Task-oriented e*changePersuasion 劝说ConcessionConclusion重点10 ponents of a brandBrand name 品牌名称〔产品〕Brand mark 品牌标志〔产品〕Trade name 商号〔公司名字〕Trade mark 品牌商标重点11 SWOT analysisStrengthsWeaknessesOpportunitiesThreats重点12 Intercultural advertising strategiesStandardization strategyConvey and e*tend the same advertising message to different markets and culturesKey point:Deal with the different markets using the same massageE*ample:MarlboroPhilips优点： reinforce the corporate imageSaving energyBe convenient to manage pared with several ads缺点: unlikely to be adaptive without change to all foreigncultureResult in misunderstanding or conflict even ruin a businessLocalization strategyStresses the specialties of the local market and adaptation to the local market environment重点13 Three meaning layers of adsthe surface meaningthe intended meaningthe cultural meaning。
淮阴师范学院(淮师)跨文化交际复习要点
《跨文化交际》复习要点1.What levels does communication mainly include?2.What do you know about the high-contextual countries/people,and the low-contextual countries?3.What do you know about the human nature?4.What do you know about the Americans separate individuals?5.What do you know about the formation of an English name?6.What customs should we follow when we we are visiting our American friends?7.How to react to American compliments?How to begin English compliments and Chinese compliments?(“I”\”You”)8.What conversational topics can we discuss when we are communicating with westerners?9.How do Americans and Chinese accept/refuse gifts?10.How do Americans and Chinese make friends activities(Americans);personal relationship (Chinese)11.Is it true that people from South America,Arab countries,and many Asian countries have a smaller personal territory than do people from North America,Britain,Germany?(“bubble”of space(territory). the four kinds of“distance between certain people“?1)intimate2)personal 3)social4)public13.Is it true that in time orientation,generally speaking,the USA is future-oriented,the Philippines, Mexico,and Latin America are present-oriented,and Asia,Britain,Greece,France are past-oriented?14.What is“Intercultural communication”?15.How serious are cultural mistakes and linguistic mistakes?16.How serious are verbal communication and nonverbal communication?.16.How serious are violating of a cultural taboo and violating a verbal taboo?.17.How do Americans and Chinese showi concern?18.Can we address Lawyer Douglas?19.How different when Americans and Chinese refuse a request?(face). some of the M-Time countries&P-Time countries?21.What is the implication of avoidance of eye contact?22.What do you know about touch culture or non-touch culture?Do American like others to touch their children’s heads?23.In business negotiation,what differences can you tell when Americans,Chinese or some other countries signing agreement?24.What is culture(communication,)and their characteristics?25.what are the relationship between culture,communication and language?26.What are the semantic differences between English and Chinese terms?27.What are taboos(euphemism)?What are the similarities between English and Chinese?28.What are the differences between English and Chinese thinking patterns?29.What are the classifications（major areas）of nonverbal communication?30.What are the communication(negotiating)styles of some of the importantcountriesintheworld（American,French,Japanese and Chinese negotiators）? 31.How to ananlyze cases in intercultural communication?:This is a cultural conflict between Chinese and Westerners…(定性分析) In the case…(具体分析)In order to avoid such conflicts,we should(如何避免)有关参考资料见课本或课件。
大学英语跨文化交际 要点汇总29页PPT
66、节制使快乐增加并使享受加强。 ——德 谟克利 特 67、今天应做的事没有做，明天再早也 是耽误 了。——裴斯 泰洛齐 68、决定一个人的一生，以及整个命运 的，只 是一瞬 之间。 ——歌 德 69、懒人无法享受休息之乐。——拉布 克 70、浪费时间是一桩大罪过。——卢梭
大学英语跨文化交际 要点汇总
•
6、、心急吃不了热汤圆。
•
8、你可以很有个性，但某些时候请收 敛。
•
9、只为成功找方法，不为失败找借口 (蹩脚 的工人 总是说 工具不 好)。
•
10、只要下定决心克服恐惧，便几乎 能克服 任何恐 惧。因 为，请 记住， 除了在 脑海中 ，恐惧 无处藏 身。-- 戴尔． 卡耐基 。
大学英语跨文化交际总结
Chapter 1 cultureThe nature of culture:1.culture is like an iceberg2.culture is our software3.culture is like the water a fish swims in4.culture is the grammar of our behaviorCharacteristics of culture:1.culture is learned (through proverbs, folklore, art, mass media)2.culture is dynamic 动态的3.culture is pervasive 普遍的4.culture is integrated 综合的5.culture is adaptiveCultural identity 文化认同1.cultural identity defined2.formation of cultural identity (unexamined, search, achievement)3.characteristics of cultural identityCultures within culture1.subculture亚文化群2.Co-culture 共文化3.Sub-group 亚群体SummaryMany of us take our culture for granted. The only time when we may ever think about it is when we leave our own country to travel abroad or when we encounter someone with a culture so different from ours that we have to examine our own beliefs. Much of what we think is the "right" or "correct" way to act or do something is actually part of the knowledge that we have learned from our culture.Culture is a large and inclusive concept. The first definition of culture, by the English anthropologist Edward B. Tylor, involves knowledge, belief, art, morals, law, customs and any other capabilities and habits acquired by man as a member of society. Although this definition has tried to cover more aspects that may direct human behavior, more inclusive definitions continue to come into being. However, in this book, culture is defined from the intercultural communication perspective: culture is the deposit of knowledge, experience, beliefs, values, actions, attitudes, hierarchies, religions, notions of time, roles, spatial relations, concepts of the universe, and artifacts acquired by a group of people in the course of generations through individual and group striving.Compared with the different ideas on what culture is, scholars agree on thecharacteristics of culture. Generally speaking, culture is learned, dynamic, pervasive, integrated and adaptive.Cultural identity refers to one's sense of belonging to a particular culture or ethnic group. People identify with being a member of a group. Being a member of a group helps to define who we are. We are all members of groups of different sizes. One of the largest groups that a person can belong to is a culture. Everyone belongs to a culture.Other groups that people may be a member of are subcultures (also called co-culture) and subgroups. Subcultures exist within dominant culture, and are often based on economic or social class, ethnicity, race, or geographic region.Co-culture refers to groups or social communities exh 如ting communication characteristics, perceptions, values, beliefs, and practices that are significantly different enough to distinguish them from the other groups, communities, and the dominant culture.Subgroups usually do not involve the same large number of people and are not necessarily thought of as accumulating values and patterns of behavior over generations in the same way as cultures do. Subgroups can be as small as a fewpeople or as large as a major religion. Subgroups provide their members with norms that tell people how to behave and think. Subgroups can be considered "deviant" forms of behavior. Subgroups can also be defined as "non-exclusive" and "temporary" forms of behavior.Chapter 2 intercultural communicationCommunicationmunication definedponents (组成) of communication(sender/message/encoding/channel/receiver/decoding 编码।/feedback/noise/context)Characteristics of communicationmunication is dynamicmunication is systematicmunication is symbolic 象征的munication is irreversible 不可逆的munication is transactional 相互作用的munication is self-reflective 自我反思的munication is contextual 前后关系的Culture and communicationCulture and communication, although two different concepts, are directly linked. They are so inextricably bound that some anthropologists believe the terms are virtually synonymous. Whenever people interact, they communicate. Culture is learned, acted out, transmitted, and preserved through communication.Although the concepts of communication and culture work together, we separate them here for purposes of our discussion, we begin by examining "communication" because to understand intercultural interaction, you must first recognize the role of communication in that process.Cultures inherently contain communication systems. Communication and culture are inseparable. One implication of this insight is that cultures generate symbols, rituals, customs, and formats. To use a simple example, every culture has rules for achievement and attainment. In Western culture, the symbols include degrees, promotions, certificates, material objects, technology, and other symbols of material wealth. However, nationals in rural Botswana take pride in the primary group and not just individual attainment. Cultural misunderstanding occurs when we fail to matchthe appropriate symbols and general communication system to the culture. Just witness the awkwardness of an expatriate who attends a gathering in a host culture, but fails to wear the appropriate clothes. One cannot escape this inseparability of culture and communication.Each culture encourages a particular communication style expected within it. This implies not only using correct symbols, but also applying the appropriate communication style for the occasion. Communication styles include mannerisms, phrases, rituals, and communication customs appropriate for various situations in a culture. For instance, in Saudi Arabia the correct interpersonal communication style upon meeting one's host is often language loaded with compliments and thanks. Public criticism of fellow workers in this culture is rare, for such a message would appear disrespectful. Some West Africans exhibit a friendly and warm interpersonal communication style. Some Asians are described as conscious of propriety, ceremony, and rules of respect and honor. Some U.S. culture members appear informal and uninhibited Some Britons display a reserved manner, preferring understatement and control in interpersonal interaction. These examples remind us of the importance of understanding intercultural communication style.Areas like loudness, pitch, rate, and certain stances and gestures characterize communication behaviors. A specific culture expects an "ideal" communication style. The contrasts are striking, such as when an American speaks in a "normal" conversational voice, a "quiet" Thai national may think the voice is too loud and interpret the American to be angry.Intercultural communication1.intercultural communication defined2.forms of intercultural communication (international communication/interracialcommunication 跨人种/interethnic communication 跨种族/intraculturalcommunication 同一文化内)SummaryCommunication is an element of culture. It is believed that every cultural pattern and every single act of social behavior involves communication. When a baby is just born, he usually cries. His crying communicates something. When you graduate, your friends usually say "Congratulations!" to you. When a driver sees the red light, he/she will stop. All these are cases of communication.Communication is derived from the Latin word communicate, meaning to share with or to make common, as in giving to another part or share of your thoughts, hopes, and knowledge.However, like culture, the term "communication" has been defined from different perspectives. In fact, the way that people view communication - what it is, how to do it, and reasons for doing it - is part of their culture. Western culture emphasizes the instrumental function of communication and the prior consideration is to achieve the sender's personal goal, while in Eastern culture, in addition to sending and receiving messages simultaneously, communicators take their relationship into account.The process of communication has nine components: sender/source, message, encoding, channel, receiver, decoding, feedback, noise and context. The sender encodes a message (information that the sender wants to share with other people) by putting it into symbols (usually words or nonverbal gestures) and then sending it through a channel. A channel can be printed media such as magazines and newspapers; electronic media such as television, radio, and the Internet; or sounds traveling through the air when two people speak face to face. Sometimes, it is difficult for the message to reach the receiver. The difficulty is due to "noise". When receivers get the message, they must "decode" or try to understand it. For example, if the sender encodes a message using English, the receiver must use their knowledge of English language to understand it. Often, the sender pays attention to the feedbackof the receiver. The communication takes place within a setting or situation called context.Any communication process demonstrates several characteristics, that is, dynamic, systematic, symbolic, irreversible, transactional, self-reflective and contextual.When communicating with people from different cultures, it is important to remember that culture and communication are strongly connected. Culture is a code we learn and share, and learning and sharing require communication.Intercultural communication refers to communication between people whose cultural perception and symbol system are distinct enough to alter the communication event. Intercultural communication as a term was first used in 1959 by Edward T. Hall—an American anthropologist. Intercultural communication includes international communication, interracial communication, interethnic commurucat10n and intracultural communication.Chapter 4 barriersEmotional problems as barriers1.anxiety and uncertainty (definition/strategies to overcome)2.assuming similarity instead of difference 假想相同点多于不同点Attitudinal problems as barriers1.ethnocentrism 种族或民族中心主义(defined/various forms)2.stereotyping(definition/categories)3.prejudice4.racism5.reasons for the persistence of ethnocentrism, stereotyping, prejudice and racism(socialization 社交化/social benefits/economic benefits/psychologicalbenefits)Translation problems as language barriersck of vocabulary equivalenceck of idiomatic equivalenceck of grammatical-syntactical equivalenceck of experiential equivalence 经验ck of conceptual equivalence 概念SummaryThere are several barriers to intercultural communication—anxiety and uncertainty,assuming similarity instead of difference, ethnocentrism, stereotyping, prejudice, racism and translation problems.Anxiety and uncertainty, as well as assuming similarity instead of difference belong to the emotional problems.Anxiety occurs because of not knowing what one is expected to do, and focusing on that feeling and not being totally present in the communication transaction. Anxiety may also affect your ability to communicate your ideas to others, for you pay too much attention to your uncomfortable feelings. Uncertainty refers to our cognitive inability to explain our own or other's feelings and behaviors in interactions because of an ambiguous situation that evokes anxiety.Assuming similarity instead of difference is a natural thing to do if you do not have any information about a culture. It refers to the idea that people coming from another culture are more similar to you than they actually are or that another person's situation is more similar to yours than it in fact is. Assuming that a culture is similar to your own can cause you to ignore important differences This assumption always leads to disrupted communication and even conflict.Ethnocentrism, stereotyping, prejudice and racism belong to the attitudinal problemsEthnocentrism is negatively judging another culture by your own culture's standards. To make ethnocentric judgments is to believe that the ways of your own culture are better than those of others.Stereotyping is used to refer to negative or positive judgments made about individuals based on any observable or believed group membership. It assumes that a person has certain qualities (good or bad) just because the person is a member of a specific group.Prejudice refers to the irrational dislike, suspicion or hatred of a particular group, race, religion, or sexual orientation. Prejudiced attitudes can take many forms.A specific kind of prejudice, racism refers to any policy, practice, belief, or attitude that attributes characteristics or status to individuals based on their race. Racism involves not only prejudice, but also the exercise of power over individuals based on their race.Ethnocentrism, stereotyping, prejudice, racism continue to exist because of socialization and the apparent social, economic, and psychological benefits that come from it.Due to language differences and cultural differences, translation can become a barrier to intercultural communication.Five elements that typically cause problems in translation are the lack of equivalences in vocabulary, idioms, grammar and syntax, experiences, and concepts.Chapter 5 verbal communicationSignificance of verbal communication"Verbal" means "consisting of words". Language, spoken or written, is a means of verbal communication. Therefore, verbal intercultural communication happens when people from different cultural backgrounds communicate with each other by using language.Language and culturenguage as a reflection of the environmentnguage as a reflection of values3.the meaning of wordsVerbal communication styles1.direct and indirect styles2.self-enhancement and self-effacement styles 宣扬和谦逊3.elaborate, exacting and succinct styles 详尽的，确切的，简洁的4.personal and contextual styles 不同的称呼方式根据场合和地位5.instrumental and affective styles 理性与感性Language diversity1.dialects and sociolects 方言和社会方言2.pidgin and lingua franca洋泾浜语（汉语中夹杂外语）,混合语（母语不互通）3.taboo and euphemism 禁用语委婉语4.jargon 行话Cultural influence on written communication1.direct plan2.indirect planSummaryVerbal intercultural communication happens when people from different cultural backgrounds communicate with each other by using language.It is agreed that language helps in communicating with people from different backgrounds. However, people may be less aware that cultural literacy is necessary in order to understand the language being used. Words in themselves do not carry the meaning. The meaning comes out of the context. Although people use the dictionary to explain one language with another language, words of differentlanguages don't mean the same thing because of the cultural influence on word meaning.There are mainly five verbal communication styles introduced in this chapter: direct / indirect; self-enhancement / self-effacement; elaborate / exacting / succinct; personal / contextual; and instrumental / affective.Language is a cultural phenomenon which is used to express different uses and to communicate different meanings. Language varies according to the communicative uses but also according to the users. In fact, users of the same language in a sense all speak differently and the kind of language each of them chooses to use is in part determined by their cultural background.In short, some language variations result from the language user, that is, his or her geographical origin (dialect), or his or her social condition (sociolect). However, some language variations result from the circumstances of communication, such as pidgin, Lingua Franca, jargon, taboo and euphemism. Dialect refers to geographical variation, while sociolect refers to variation in terms of social class or style. Pidgin refers to a mixed language that is used for trading purposes, while Lingua Franca refers to a specific language that is used as an international means of communication. Taboo refers to expressions that are considered impolite, while euphemism refers to polite expressions used to soften the offensive and disturbing language. Jargon refers to aspecial or technical vocabulary that is developed for professional purposes within professional groups like medicine or law.Furthermore, verbal communication involves both oral and written forms. Written communication is especially important in intercultural business communication. As the modem technological renovation (e-mail and ecommerce) calls for the written communication in business, businessmen should be more conscious about the written communication because mistakes made inwritten form are more serious and permanent.Cultural patterns influence not only oral communication but also written communication. Cultural impact on discourse patterns is to be classified into two categories: direct plan and indirect plan. In direct plans, clarity and conciseness are essential to a successful business writing style. The indirect plan has other priorities than the quick delivery of ideas, such as nurturing a relationship or developing some other context for the message. Direct plan is favored by results- oriented cultures Indirect plan is favored by relationship-oriented culture.Chapter 6 nonverbalSignificance of nonverbal communication1.nonverbal behavior accounts for much of the meaning we get from conversations.2.nonverbal behavior is significant because it spontaneou sly<D reflects thesubconsciousness.3.Nonverbal communication is significant is that we cannot avoid communicating. Definition and functions of nonverbal communication1.definition of nonverbal communication2.functions of nonverbal communication （repeating 重复/complementing 补充/substituting 代替/regulating/contradicting 反对）Paralanguage and silence1.paralanguage副语言（语音语调）2.silenceTime and space1.chronemics 时间行为学的2.proxemics 人际距离学（fixed features of space/semifixed features ofspace/personal space包括四种情况下的不同距离）Other categories of nonverbal communication1.oculesics 目光语2.olfactics 嗅觉3.haptics 触觉4.kinesics 人体动作学（gestures/posture/facial expressions/chromatics 色彩/attire 打扮）SummaryWhen we learn to communicate, we learn not only language but also various ways of communicating. Communicators use both verbal and nonverbal codes to communicate, listeners expect to receive both kinds of messages during a conversation. If a speaker uses nonverbal codes poorly or inappropriately, a listener may consider the person a poor speaker. However, misunderstandings may occur when the speakers and listeners are from different cultures and do not share the same nonverbal codes.In brief, the messages sent without using words are called nonverbal communication. Nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by the sender and his or her use of the environment—these have potential message value for both the sender and receiver.Nonverbal communication codes or symbols or stimuli in a communicating setting can be divided into different categories: paralanguage, silence, proxemics,chronemics, oculesics, olfactics, haptics, kinesics, chromatics and attire.Paralanguage is the set of audible sounds that accompany oral language to augment its meaning When the German poet Klopstock wrote "The tones of human voices are mightier than strings or brass to move the soul", he meant that sounds we generate often communicate more than the words that they produce. We have the experience of watching foreign movies: if we don't know the language they speak and there are no subtitles, we can still infer when performers are expressing anger, sorrow, joy, or any other emotions.Silence cues affect interpersonal communication by providing an interval in an ongoing interaction during which the participants have time to think, check or suppress an emotion, encode a lengthy response, or inaugurate another line of thought.Chronemics is the study of how people perceive and use time. People have different attitudes toward punctuality because they have different time orientations. People from monochronic cultures emphasize schedules, while people from polychronic cultures stress involvement of people and the completion of tasks as opposed to a strict adherence to schedules.Proxemics refers to the study of spatial relations. Cultures vary in such things as how living space is arranged and the distance between people in interaction.Oculesics refers to the study of communications sent by the eyes. Eyes play a central role in impression management. When people say that eyes talk, they mean that eyes convey messages. Although eye contact is a very important way of communication, direct eye-to-eye contact is not a custom throughout the world.Olfactics refers to the study of communication via smell. Americans feel uncomfortable with natural smells, so they spend millions of dollars to make themselves smell "good". However, many cultures regard natural smells as normal. Most 心abs perceive a person's smell as an extension of the person.Haptics or touch refers to communication through the use of bodily contact. There are different behavioral patterns regarding touch. We learn the rules, as we move from infancy into childhood. The wrong behavior of touching in strange cultures can create uncertainty and even ill feeling.Kinesics refers to gestures, facial expressions, eye contact, body position, body movement, and forms of greeting and their relations to communication. Although any part of the body can be used for communicating nonverbally, face, hands, and armsare the primary 灼nesic channels through which nonverbal messages are sent.Chromatics refers to the study of color in reference to people's perceptions, behaviors, and impressions of others. The same color may be interpreted differently in different cultures. The wrong color of your clothes may make people dislike you, or even hate you. It is quite important to watch what color is appropriate in certain settings, when you are in a foreign countryAttire refers to clothing and physical appearance. It also serves as nonverbal symbols. We often identify a person's culture by his or her physical appearance and dress. Communication with others is often perceived by visual observations of his or her physical appearance.Chapter 7 cultural patternsDefining cultural patterns1.ways of thinking2.ways of actingComponents of cultural patterns 组成1.beliefs 信仰2.values 价值观3.norms 行为准则4.social practices 社会行为Culture theory1.high-context culture高语境文化（很多信息在环境中是可见的，没有必要用语言过多描述）2.low-context culture (语言作为主要传递信息的方式)3.problems posed (高语境的会嫌弃低语境的人说的太多，给予了太多不需要的信息)Value orientation1.human nature orientation2.person-nature orientation(mastery-over-nature view/harmony-with-natureview/subjugation-to-nature view)3.time orientation(value-past/value-present/value-future)4.activity orientation(value-doing/value-being/value-being-in-becoming)5.relational orientationCultural variability1.individualism and collectivism 独立的集中的2.uncertainty avoidance3.power distance4.masculinity and femininity 男权主义女权主义SummaryAlthough individuals, even in the same culture, tend to have different value patterns, there are overall values shaped by one's culture which are shared by the members of the group. Understanding a culture's value pattern is of great significance in terms of understanding their behaviorsShared beliefs, values, norms, and social practices that are stable over time andthat lead to roughly similar behaviors across similar situations are known as cultural patterns.A belief is an idea that people assume to be true about the world.Values involve what a culture regards as good or bad, right or wrong, fair or unfair, just or unjust, beautiful or ugly, clean or dirty, valuable or worthless, appropriate or inappropriate, and kind or cruel.Norms are the socially shared expectations of appropriate behaviors.Social practices are the predictable behavior patterns that members of a culture typically follow.Context is defined as the information that surrounds an event; it is inextricably boundup with the meaning of the event. Edward T. Hall introduced the high context communication and low context communication. A high context (HC) communication or message is one in which most of the information is already in the person, while very little is in the coded, explicitly transmitted part of the message. A low context (LC) communication is just the opposite; i.e., the mass of the information is vested in the explicit code. It is verbalized.Kluckhohn and Strodtbeck's Value Orientations are based on: human nature, person-nature interface, time, activity and human relationships. These five aspects define group cultures according to different categories:A s for human-nature orientation, cultures could be divided into six groups: (1) Humans are evil but changeable; (2) Humans are evil and unchangeable; (3)Humans are neutral with respect to good and evil; (4) Humans are a mixture of good and evil; (5) Humans are good but changeable; (6) Humans are good and unchangeable.The person-nature orientation consists of three categories: (1) Mastery over nature;(2) Harmony with nature; (3) Subjugation to nature.As far as time orientation is concerned, cultures may belong to (1) The past orientation; (2) The present orientation; (3) The future orientation.The activity orientation involves three groups: (1) The d, omg onentat10n; (2) The being orientation; (3) The being-in-becoming orientation.Geert Hofstede has identified four value dimensions that have a significant impact on behavior in all cultures. These dimensions are individualism and collectivism, uncertainty avoidance, power distance, and masculinity and femininity.Individualistic cultures give more importance to individuals' needs when they do things such as setting goals.Collectivism is characterized by a rigid social framework that distinguishes between in-groups and out-groups.Uncertainty avoidance deals with the degree to which members of a culture try to avoid uncertainty.Power distance is "the extent to which the less powerful members of institutions and organizations accept that power is distributed unequally". That is to say, how equal or unequal .the people in a particular culture think people should be.The major differentiation between masculine and feminine cultures is how gender roles are distributed in cultures.Those dimensions offer certain measurements for researchers to study a specificculture or do comparative research work from an intercultural perspective.Chapter 8 cultural influence on contextsThe business context1.culture influence on business context2.management不同国家方式不同3.business etiquette norms 商务礼仪(appointment seeking/the date forbusiness/greeting behavior/gift giving)The educational context1.culture influence on the educational context2.role behaviors of students and teachers3.classroom participation4.turn taking说话的方式时间和行为The health care context1.culture influence on the health care context2.family and gender roles in the health care context3.conversational structures and languageSummaryMeaning in communication is basically decided by context. Communication is notdevoid of external influence: all human interaction is influenced to some degree by the social, physical, and cultural settings in which it occurs. This is known as the communication context. Context may consist of the social, political, and historical structuresin which the communication occurs. Communication in three areas is most influenced by context: business, education and health care.In the business field, management has become a crucial issue and the managing styles vary from culture to culture. These differences are apt to cause troubles for intercultural communication. In add 山on to management, many concrete business practices such as appointment seeking, greeting, gift giving and negotiation are also posing problems for the business interaction. People need to understand and practice the rules in intercultural business context to be competent communicators.The educational context is another significant area where intercultural communication frequently occurs. All participants in the educational context—teachers, students, parents, school administrators, and other staff—bring their cultures' beliefs, values, norms, and social practices with them. All of these can influence behaviors on how students and teachers relate to each other in the classroom.。
跨文化交际英语知识点归纳
跨文化交际英语知识点归纳跨文化交际是指在不同文化背景下进行的人际交往和沟通。
在全球化背景下，跨文化交际的重要性日益凸显。
了解并掌握跨文化交际的英语知识点对于有效地与不同文化背景的人进行交流和合作至关重要。
本文将详细介绍跨文化交际的英语知识点，包括文化差异、非语言交际、礼仪与礼貌等方面。
一、文化差异1. 时间观念：不同文化有不同的时间观念，如西方注重准时，东方则注重灵活性。
了解并尊重对方的时间观念，避免引起误会。
2. 社会等级：不同文化中对社会地位的看法不同，有些文化注重等级分明，有些文化则强调平等。
在交际中应注意尊重对方的社会地位和身份。
3. 个人主义与集体主义：西方文化注重个利和自由，而东方文化注重集体利益和团队协作。
了解并尊重不同文化的价值观念，有助于建立良好的跨文化交际关系。
二、非语言交际1. 肢体语言：不同文化对于肢体语言的解读和使用有所差异，如眼神接触、手势等。
了解并注意对方的肢体语言，避免产生误解。
2. 面部表情：不同文化对面部表情的解读也有所差异，如微笑、皱眉等。
了解并适应对方的面部表情，有助于推动交际进程。
3. 身体姿势：身体姿势也是非语言交际的一种形式，如坐姿、站姿等。
注意对方的身体姿势，尊重对方的个人空间，避免给对方带来不适。
三、礼仪与礼貌1. 问候礼仪：不同文化有不同的问候方式和习惯，如握手、鞠躬等。
了解并尊重对方的问候方式，展示友好和尊重。
2. 礼貌用语：不同文化有不同的礼貌用语和礼貌表达方式，如道歉、感谢等。
适当使用对方的礼貌用语，展示尊重和关注。
3. 社交礼节：不同文化有不同的社交礼节，如用餐礼仪、着装规范等。
了解并遵守对方的社交礼节，展示自己的文化素养。
四、语言交际1. 语言障碍：不同文化使用不同的语言，语言障碍是跨文化交际中常见的问题。
尽量使用简洁明了的词汇和表达方式，避免产生歧义和误解。
2. 文化障碍：语言与文化密切相关，不同文化对于词汇、语法和表达方式有不同的理解和运用。
新编跨文化交际英语教程 复习总结
Unit 11.The definition of INTERCULTURAL COMMUNICATION1.1“Inter-" comes from the Latin word for "between",and dictionaries define communication as exchanging information.Inter-"来自拉丁语，意思是"在之间"，字典把交流定义为交换信息。
Intercultural Communication refers to the exchange of information between people from different cultures.跨文化交际是指来自不同文化的人之间的信息交流。
As the very phrase suggests, Intercultural Communication emphasizes cross-cultural competence rather than language only.正如这句话所暗示的，跨文化交际强调的是跨文化能力，而不仅仅是语言。
1.2 what makes IC a common phenomenon: new technology, innovative communication system,globalization of the economy , changes in immigration patterns 新技术、创新的通讯系统、经济全球化、移民模式的变化2.The definition of globalizationGlobalization is the process by which regional economies, societies, and cultures have become integrated through communication, transportation,and trade between nations.全球化是区域经济、社会和文化通过国家之间的交流、运输和贸易而变得一体化的过程。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
What are the three ingredients of culture?
1. Artifacts (the material and spiritual products people produce)
2. behavior (what they do) 3. concepts (beliefs, values, world views…)
Decoding ◦ Decoding is the opposite process of encoding and just as much an active process.
Receiver response ◦ It refers to anything the receiver does after having attended to and decoded the message.
Culture is shared.
Culture is learned.
◦ Enculturation(文化习得) : all the activities of learning one’s culture are called enculturation.
Culture is dynamic. (pg. 6)
Global village: All the different parts of the world form one community linked together by electronic communications, especially the Internet.
Melting pot: a socio-cultural assimilation of people of different backgrounds and nationalities.
Message ◦ The term message identifies the encoded thought. Encoding is the process, the verb; the message is the resulting object.
Channel ◦ The term channel is used technically to refer to the means by which the encoded message is transmitted. The channel or medium, then, may be print, electronic, or the light and sound waves of the face-to-face communication.
The concept of culture
Culture: a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.
Nowadays, more and more English-speaking people address others by using the first name, even when people meet for the first time. (pg. 23)
In China seniority资历 is paid respect to. Juniors are supposed to address seniors in a proper way. The use of given names is limited to husband and wife, very close friends, juniors by elders or superiors.
Culture is ethnocentric(文化中心主义).
◦ Ethnocentrism: the belief that your own cultural background is superior.
Communication
Communication: meaning to share with or to make common, as in giving to another a part or share of your thoughts, hopes, and knowledge.
Noise ◦ The term noise technically refers to anything that distorts the message the source encodes.
Receiver ◦ The receiver is the person who attends to the message.
◦ Acculturation(文化适应): the process which adopts the changes brought about by another culture and develops an increased similarity between the two cultures.
Characteristics of Communication
Communication is dynamic Communication is irreversible. Communication is symbolic.
Communication is systematic. Communication is transactional. (pg. 8) Communication is contextual. (pg. 8)
ቤተ መጻሕፍቲ ባይዱ
Unit 2-4 Verbal Communication
Pragmatics: the study of the effect that language has on human perceptions and behavior.
Semantics: the study of the meaning of words. Denotation: the literal meaning or definition of a word
Cultural Diversity: the mix of people from various backgrounds in the labor force with a full mix of cultures and sub-cultures to which members belong.
How is Chinese addressing different from American addressing? (p22-23)
Addressing by names
Name order ◦ Surname + given name / He Xiangu ◦ Given name + surname (AE)/ Linda Smith
Feedback ◦ Feedback refers to that portion of the receiver response of which the source has knowledge and to which the source attends and assigns meaning.
Addressing by title, office, profession
Another common Chinese form of address is the use of a person’s title, office, or profession to indicate the person’s influential status. In English, only a few occupations or titles could be used. (pg. 24)
(what they think)
The aspects of culture that are explicit, visible, taught.
The aspects of culture that are intangible and not taught directly.
Characteristics of Culture
--- the explicit, particular, defined meaning. Connotation: the suggestive meaning of a word --- all
the values, judgments, and beliefs implied by a word, the historical and associative accretion of the unspoken significance behind the literal meaning. Taboo: some objects, words or actions that are avoided by a particular group of people, or in certain culture for religious or social reasons. Euphemism: the act of substituting a mild, indirect, or vague term for one considered harsh, blunt, or offensive.
Context ◦ The final component of communication is context. Generally, context can be defined as the environment in which the communication takes place and which helps define the communication.