面对外贸报价后不给回复的客户
外贸邮件客户不回复,怎么跟进
Dear XX,Hope you everything goes on well with you.After you inquired on Sep. 18th, I sent MANY MANY emails to you to update our latest products information and anticipated your e-mail everyday.But...2 months, 60 days has passed, there is still no news from you .From your website, i found that you are mainly dealing with xxx. Are you also distributing norma xxxCameras & xxx?Actually I want to know why you did not reply me. I always think about it as below.1. Our Products Structure does not accord with your current Marketing Concept.2. Our price is not as competitive as others.3. You do not trust me. You know little about XX.4. You work very well with the current suppliers in China. You do not want to change the suppliers.5. You are just very very busy. You do not have the time to reply me.However, if all the above reasons are wrong, can you write down the true one here for me?I sincerely hope to cooperate with you. If you can give me a chance, we will be both lucrative.Looking forward to hearing from you soonest。
客户不回复如何跟踪
一、回盘出鞘，无人响应，如何趁热打铁如果买家不回复你，我会先分析下原因，一般情况下会再写封追踪信给他：Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer?We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.Your early reply will be highly appreciated.Thanks&Best regards,Miya这一封邮件一出，可以增加20%的买家回复率！二、不要放弃，70%的时机就在眼前如果客人还没有回信，一周后再问客人不回信的真实原因。
(一般情况，70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you.I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!三、不要以为买家两次不回复你，就是没戏了，希望在你自己的手中之后的日子里，可以尝试新产品的报价，刺激下客人的神经。
如果报价出去,3天了,客户没有回复时,发这个问他
如果报价出去，3天了，客户没有回复时，发这个问他Hope you are fine, my friend. It is regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don’t want to lose a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would appreciate for your any comment about our offer, including price, quality, and service. No matter if it is positive answer, it is a great help for us to meet your requirements. Waiting for your favorable reply soon!以上情况，这两封邮件通用，记得不要缠客户缠太紧了哦。
客户信息已读不回的销售话术
客户信息已读不回的销售话术
对不回复的客户发送的销售话术可以是：
1. 亲爱的客户，我希望我发给您的信息没有打扰到您。
我明白您可能很忙，但是我真的很想给您介绍我们的产品/服务。
如
果您有任何问题或者需要进一步了解，请随时和我联系。
2. 亲爱的客户，我之前给您发了一封邮件，但是可能被您忽视了。
我很想知道您对我们的产品/服务有没有兴趣，如果您有
时间，请告诉我您的想法。
我很愿意为您提供帮助和解答任何问题。
3. 亲爱的客户，我之前给您发了一封邮件，但是可能您错过了。
我真的很想和您交流关于我们的产品/服务的事情。
如果您有
时间，请回复我一下，我将尽快为您提供更多详细信息。
4. 亲爱的客户，我希望您能抽出一点时间回复我，因为我真的很想和您沟通我们的产品/服务。
如果您对我们的产品/服务有
任何疑问或者需要进一步了解，请告诉我。
我非常愿意帮助您。
5. 亲爱的客户，我不知道之前我给您的信息是否被您忽视了。
但是我非常相信我们的产品/服务能够满足您的需求，并且为
您带来价值。
如果您有任何疑虑或者想了解更多信息，请随时联系我。
我期待和您的交流与合作。
重要的是，在与客户交流时要保持专业、友好和耐心的态度。
-客户可能确实很忙，所以给他们一定的时间来回复。
为什么给客户报完价就没有下文了？
为什么给客户报完价就没有下文了？每次给客户报完价就没有下文了。
后面跟踪的时候，客户总是说上面还在审核中，到底怎样才能懂的客户找别人订货没？192 有同感收藏站内分享分享到：最满意答案该答案已经被保护我来完善答案在做外贸时一般和客人联系是通过邮件的形式，有时客人发一封邮件，说明他的要求，然后我们这边报价过去，有时都没回复。
一般原因是因为，客人不止是问你这一家的价格，他收到了很多份的价格，最高价和最低价，客人一般都不考虑的。
这需要你掌握一个电子烟报价，报一个平均价，让客人觉得你这个价格合理。
正所谓货比三家,哪一定便宜就联系了哪家.另外有些产品因为价格过于高,客户就会取消了定单.有时候，既不是这样啊，我公司的产品价格在同行业来说价格非常个公道，服务也非常的到位，而且在这一块已经是名声在外了，还是有很多的顾客，望而却步，那是为何，非常的不解？一般问过价格就没回复。
有二种可能一种是打听消息的随便问问，还有一种是看看那一家价格实惠点。
第二种可能也是有的；但是首先你必须得清楚一前提：不管客户是真心还是假意，你得确保你的报价他有看过。
这就需要你做一个“确认”的动作；你可以根据客户留下的QQ、电话等相关的交通工具跟他确认一下，这样做的好处有几点：一是可以确认他是否有收到报价；二是可以借此跟他聊一下，可以获得一系相关的信息，比如对方的公司相关信息等。
以此判定他的需求量；三是在交谈中可以试探一下他的接受价位；若真有意向你可以相互洽谈协商价位事项；四是用“他”作为一个例子来获得经验。
总之不论客户有无意向，我觉得报价后的这个动作是非常重要的。
这个动作的要点在于“沟通”不要怕浪费口舌，“付出总是会有回报的。
有的客户就是简单的问下价格，并没有真正要买的意思，也有的客户就是想买，但是价格很高，难道价格低就是客户判断要不要产品的前提吗？有的产品我们的报价跟他说的理想价格差好多，我们也没有加太多利润，他说的价格我们做都做不下来，别说利润了，一直不明白这是为什么？**************************************************************我也经常碰到这种问题，客户提出的目标价，我们若接受，别提利润了，我们还得倒贴！有时想想，他要真坚持自己的目标价，真有人能接受他的价格吗？那不得亏本啊！接单还有意义吗？有时我也在想，之所以客户会用这种什么都对半砍的心态砍价，没准是想碰碰运气！真碰上了，那就赚了，真碰不到就找一个能接受的价了！也有可能他们的产品质量要求很低,如果产品价格的高低与产品质量不成正比而成反比的话那就是属于奇迹.当然奇迹不是属于自然规律.同样市场也不是很稳健.那还是不做的好.这种事情是比较觉见的,这也许是自己工作上还有一方面没有做到位,在开始跟进这个客户端时,要了解到各方面的相关细节.有的是在比较价格，有的是在也就是随便问问。
报价不回怎么写信跟踪
报价后客人不回信，看我如何整治相信很多人都有一个比较头疼的问题，就是报价之后客户消失没音了。
下面就看我如何整治这些不回信的老外：分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so. Hope w e can build good cooperation with you.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that w e still don't receive any information from you. I would apprreciate for your any comme nt about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的：Good day!My quotation of PVC shrink label you might have received and considerated. could you kindly advise your comments at your earlier convenience?If the products isnot your are expecting,pls advise me your details requirement, I will re-offer a sap.I am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day! 祝您有好的一天！May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWendy但是，想成功可不是容易的事情．Dear sirHave you received our quotation of ..., if you have any further question,please don't he sitate to contact us. We are waiting for you comment about our quotation.We hope that we can establish a good business relationship with you in the nearest fu ture.Your prompt reply will be appreciate.回复A：直接去函敦促Dear xxx,Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our ** goo ds . We hope they will reach you in due course and will help you in making your selecti on . Wish we will promote business as well as friendship!Best wishes !Wendy回复B：先写邮件问清情况。
买家不回复的原因有哪些？
一．简单列举一下一般外贸业务员遇到买家不回复的原因：1.邮件客户没有收到。
2.回复的内容没有抓住客户的诉求。
3.价格没有达到客户的目标价。
4.报价不完整，直接被客户忽略了。
5.信息不完整。
6.对客户分析不到位。
只是简单的回答。
7.客户在筛选供应商。
二．以下是通过通过表格的形式来分析买家回复意愿：三．今天我们会从3个方面着手让大家系统了解：1.第一种情况:基础问题，目的是避免邮件未被看到。
先给大家总结一下原因：1）邮箱收不到《邮箱收不到》有以下ABCD几个方面：A。
大家可以看看买家每天收到的邮件数量很大，所以只是单纯的点击回复标题都雷同不容易引起买家的关注，建议大家第一次回复尽量在标题中突出贵公司和产品的优势，或者针对买家最关注点列出来！修改一个有优势的标题，更能在众多回盘中吸引买家眼球。
B。
那我们再说说邮件收不到的问题，国外的服务器对带有Word，Excel的邮件有时会屏蔽，而且邮件内容太多也会再服务器中转过程中容易丢失或者归到客户垃圾邮件。
建议可以邮箱最好设置对方已读回执，利用一些跟踪工具查看或者直接在阿里后台回复。
C.大家在给买家提供报价邮件的时候，很多时候会习惯性把附件附上，简单说一两句话，就算是报价回复了。
我们建议，在第一次跟陌生买家进行邮件联系的时候，附件还是要谨慎使用。
如果是因为附件的问题，导致邮件被拦截或其他问题，那么其实是得不偿失的。
那么报价内容最好是邮件正文中插入相关的表格或图片内容，如果一定要使用附件，也要控制大小，并且采用PDF格式D.建议大家附件最好控制大小在200K内。
附件太大被退会或者收不到的可能性最大E.在很多邮箱或者阿里的后台都可以设置已读回执的。
点击发送旁边就有已读回执哪一项。
2）邮件密度《邮件密度》主要是指开发信的群发，因为邮件过于频繁会导致自己的邮箱被国外服务器设置为黑名单；如果是平常我们回复买家邮件，因为买家不回复，我们跟进的频率也最好把握，针对查询后意向不错的买家我们要用不同方式跟进（比如：电话，传真或者在线聊天工具等等），而其他的买家就定期联系即可。
发消息客户不回复怎么办？今天教你三招解决他
发消息客户不回复怎么办？今天教你三招解决他
你有没有遇到过这样的客户，不管你给他发任何的消息，他都不回，但是他又不删除你，你给他的朋友圈点赞评论，他也不理你，而且有的时候还会找你报价，但是报完价之后就又没消息了。
对于这类客户放弃吧，又怕损失个意向客户，不放弃了又不知道如何处理，今天分享三招帮你解决。
第一招：既然你发任何的消息都不回，又不把你删除，如果是这样的话，那么他不是拿你当备胎，就是已经定别人家的了，既然希望不大，那咱们就不必怕得罪他，你可以这样子发信息。
张哥，我一直发信息都不见你回复，是不是不考虑我们家了呀？无论你选择谁家，我都尊重你的选择，不用不好意思拒绝我，我总是这样发消息打扰你，我自己都不好意思，麻烦回复一下好吗？如果他还没有回复，就直接打个电话，电话也不接，那就放弃他，搞下一个。
第二招：如果客户回复了，说最近在忙，又或者其他的什么原因，就说明他还没有定，只要他没定，你就有机会，给点好处和利益，约他见个面，只要他同意，这事基本能成。
第三招：只要见了面了，基本他都会跟你谈条件，如果在条件允许的情况下直接成交就可以了，如果他说的条件你这边接受不了，那就给他一个你能给他的最低条件，然后直接告诉他，让他自己考虑一下，就不打扰他了，这样即是告诉他我们的态度，也是告诉他这就是最低价，行就行，不行就拉倒，记住客户不能惯，越惯越完蛋。
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面对外贸报价后不给回复的客户，解决办法。
分析下原因,一般情况下我会再写封追踪信给他:
Hope you are fine, my friend.
It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.
如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)
Glad to contact you again!
Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.
Waiting for your favorable reply soon!
之后的日子里,可以尝试新产品的报价,刺激下客人的神经.
good day!
my quotation of digital photo frame you might have received and considered. could you kindly advise your comments at your earlier convenience?
if the products is not your are expecting pls advise me your details requirement, i will re-offer asap.
i am of service at any time!
但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：
Dear ***,
Wish you have a nice day!
May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.
I am waiting for your reply ASAP.
Best regards
但是，想成功可不是容易的事情．
dear sir
have you received our quotation of ..., if you have any further question, please don't hesitate to contact us. we are waiting for you comment about our quotation.
we hope that we can establish a good business relationship with you in the nearest future. your prompt reply will be appreciate.
回复A：直接去函敦促Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best
wishes ! Kevin
回复B：先写邮件问清情况。
本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin 在各大外贸论坛我经常看到不少关于客户不付样品邮资的帖子，的确很另人头疼。
以下是我的一点点经验，希望对大家有所帮助。
同时也希望有更多的外贸同行来与大家分享自己的经验！。