高中英语书面表达---投诉信
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背（黄金模版经典范例）A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律：第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。
应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。
第二段：写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。
这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement（更换）as soon as possible.段尾常用语：(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：购买日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行则要求退货，拿回货款。
英语作文万能模版范例（三）投诉信
英语作文万能模版范例（三）投诉信第一篇：英语作文万能模版范例(三)投诉信英语作文万能模版范例（三）投诉信Directions:Write to the head of a train, and complain about its bad services.Dear Sir or Madam, As a regular passenger of your train, I am completely disappointed to find that the service you provide is far from satisfactory.Therefore, I am writing this letter to draw your attention to the matter in the hope that the present situation will be much improved.As we all know, punctuality is essential to the railway service.However, the train is delayed from time to time, which brings me much trouble and inconvenience.Worst of all is the bad manners of your stewards and stewardesses.From their services, we can not understand the saying: “The customers are the god.”I believe you will take this matter into serious consideration and give a satisfactory reply as soon as possible.At the same time, I sincerely hope that you will review your management system.I would be glad to see improvements in your railway service.第二篇：英语作文投诉信complaintJuly 30,2013 Dear manager：As a part-time employee，I feel sorry to trouble you.But I am afraid that I have to talk with you about my salary.I think there is a mistake about my pay for the work on summer holiday.It had promised that I would receive ＄2000 a month for this job.However ,I just got ＄1800 after a month hard work.I don’t know what happened.I always try my best to do the best oneamong those employees and never violate the company’s rules since I come here.Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ＄200.It would be appreciated that if you can deal with this within 3 days.Yours sincerely Li Ming第三篇：英语作文——投诉信投诉信： Dear sir/madam, I regret to have to complain about the quality problems of the cloth ordered from you company on 26th September.On checking the new cloth received, I find that one of the sleeves has heavily faded, and it is quite different from your sample one.Although it only costs two hundred yuan, I still give it back to you inspection and I shall be glad if you can let me know the cloth can be changed as I expect.I am looking forward to the new arrival of my cloth.Yours truly, mmm第四篇：英语作文投诉信I don’t like to trouble you but I’m afraid that I have to make a complaint about your bad delivery service.I’ve placed an order for two best-selling books the other day on your website.And they are expected to arrival three days ago.However, there still shows no sign of their arrival today, which did bring many inconveniences to me.A reading activity is being held nowadays in our class.And the books on your website are spoken highly of among my classmates and they are thought to be more original.That’s why I came to your website.Out of my expectation, it turned out to be real a disappointment.Because of the delay, I’m not able to fully involved in the class and it is embarrassing to attend the class without a proper book.It does bother me in some ways about my study.Besides, it also takes time to tr ack the shipping status.What’s more, it spoils my trust in your website and it may also do harm to your fame.Could youplease urge the express company to speed the delivery up? I do hope the delivery service of you can be much improved as soon as possible.Thank you for your time and kind consideration.I’d appreciate it if you could consider my complaint seriously.I’m looking forward to your reply.Wish your website development! 第五篇：英语作文投诉信Dear Sir or Madam，I am writing toyou formaking a complaint about the mobile phone that I purchased from your companyat the price of 5800 Yuan 5 months ago.It was lessthan a week after I used this phone that I found it turned off sometimes when I was using.I maintained it several times but it still didn’t work well.Turning offsometimes has affected my normal life which mademe lose all of my clients’ information.I’d like to get my refund or replace a new mobile phone.Thank you for your consideration.I’m looking forward to your reply.Yours sincerelyCorgi。
高中英语作文 投诉信
高中英语作文投诉信Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent service I received at your restaurant. I visited your establishment last week and was extremely disappointed with the quality of the food. The dishes were not only overpriced but also undercooked and lacking in flavor. As a paying customer, I expect better standards and I feel let down by the experience.Furthermore, the attitude of the staff was also a cause for concern. I found them to be unprofessional and inattentive, which only added to my frustration. It is important for a business to ensure that their customersfeel valued and respected, and unfortunately, this was not the case during my visit.I hope that you will take my feedback into consideration and take the necessary steps to improve theoverall service and quality of your restaurant. I believe that it is important for customers to feel satisfied and appreciated, and I trust that you will work towards achieving this in the future.Thank you for taking the time to read my complaint. I look forward to seeing positive changes in the near future.Sincerely,。
高中英语作文投诉信
高中英语作文投诉信[投诉信范文]Dear Sir or Madam,。
I am writing this letter to express my dissatisfaction with the recent service I received at your restaurant. I visited your establishment on the evening of May 5th with a group of friends, and unfortunately, our experience was far from satisfactory.To begin with, the service we received from the staff was incredibly slow and inattentive. It took nearly 30 minutes for our server to take our drink orders, and even longer for our food to arrive. When it did finally come, several of the dishes were cold and clearly not prepared to the standard we had come to expect from your restaurant.Furthermore, the overall atmosphere of the restaurant was less than welcoming. The music was far too loud, makingit difficult to hold a conversation, and the tables were uncomfortably close together, making it feel cramped and crowded.In addition, I was extremely disappointed with the quality of the food. The dishes we ordered were bland and uninspired, and did not live up to the high standard we had come to expect from your restaurant. It was clear that the chef had not put in the effort to create a memorable dining experience for us.I must say that I am deeply disappointed with the service and experience we received at your restaurant. I have been a loyal customer for many years, and I have always spoken highly of your establishment to friends and family. However, after this recent experience, I am seriously reconsidering whether I will continue to patronize your restaurant in the future.I hope that you will take this feedback seriously and make the necessary changes to improve the quality of service and food at your restaurant. I believe that withsome effort and attention to detail, you can once again provide the exceptional dining experience that your customers have come to expect.I look forward to hearing from you and hope that you will take the necessary steps to address these issues.Sincerely,。
英语投诉信范文10篇
英语投诉信范文10篇[Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient Name][Recipient Address][City, State, Zip Code]Dear [Recipient Name],。
I am writing to express my disappointment and frustration regarding the recent experience I had with your company. On [date], I purchased a [product/service] from your store, and I am extremely dissatisfied with the quality and customer service that I received.Firstly, when I purchased the [product/service], I was assured by your sales representative that it would meet my expectations and that I would receive excellent customer service. However, upon using the [product/service], I found that it did not meet the standards that were promised to me.Furthermore, when I attempted to contact your customer service department to address my concerns, I was met with unprofessionalism and a lack of empathy. The representative I spoke with was dismissive of my complaints and did not offer any viable solutions to rectify the situation.As a consumer, I expect a certain level of quality and service when I make a purchase, and I am deeply disappointed that your company has failed to meet these expectations. I believe that it is important for businesses to uphold their promises and provide satisfactory experiences for their customers.I am requesting that you take immediate action to address the issues that I have raised. I would like a full refund for the [product/service] that I purchased, as well as an assurance that steps will be taken to improve the quality of your products/services and customer service.If my concerns are not addressed in a timely manner, I will have no choice but to take my business elsewhere and share my negative experience with others. I hope that you will take this matter seriously and work towards resolving it to my satisfaction.I look forward to a prompt and satisfactory resolution to this matter.Sincerely,。
高中英语投诉信
高中英语投诉信2022高中英语投诉信范文（精选8篇）日常生活中发生一些小摩擦我们当然要理智的去处理，那么投诉信是不是一个很好的办法呢?下面是小编为您收集整理的内容，欢迎大家参考!高中英语投诉信篇1Dear Sir,With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)高中英语投诉信篇2Dear Mr. Manager,I'm writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much.I choose to complain to you because I'm sure you will be able to take back the shoes and pay an indemnity.Yours faithfullyTom高中英语投诉信篇3Dear Manager,I bought a cellphone SQ200 from the The First Department Store several days ago and found that I can't take pictures and send or receice messanges because of the malfunction of the phone.Would you please check the cellphone and replace a new one for me or refund the payment.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated. Best wishes,Wang Hua高中英语投诉信篇4Dear Sir or Madam，I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here.However，today i wae irritated by one of your salesman.Today，i was trying to choose some T-shirts suitable for me，but the first several T-shirts i tried were not my style.Therefore，i ask him if there are more ones that can be recommended by him.Unexpectedly，he was so impatient and said rudely，"How do i know what you like".I was hurt.With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately.Yours sincerelyLi Ming高中英语投诉信篇5Dear sir/madam,We bought the SQ200 cellphone from your company severaldays ago and found that we can not take pictures and send or receice messanges because of the malfunction which couses us great inconvient.Would you please check the cellphone and replace a new one for us or get a refound for this.I hope you could deal with it as soon as possible. Your prompt reply will be highly appreciated.Best wishesYours sincerelyWang Hua高中英语投诉信篇6Dear manager,June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer of the TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back.I hope I can get an answer from you soon.yours,Wang Dajun高中英语投诉信篇7Dear mr. russell:I just bought the book great expectations from a major foreign website. However, I discovered some problems about this book when I received it. There's something wrong with the book's binding.The pages are not in order and it's easy to be scattered. I would like for you to change it to a good one and be responsible for it. I also hope that similar situations will not occur again.Please reply me as soon as posible.Sincerely,Li Hua高中英语投诉信篇8Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming。
投诉信范文10篇英语作文
投诉信范文10篇英语作文1. I am writing to express my dissatisfaction with the poor quality of the product I recently purchased from your company. The product arrived damaged and did not meet the specifications as stated on your website. I am extremely disappointed and would like a refund or a replacement as soon as possible.2. I am writing to bring to your attention the rude and unprofessional behavior of your staff at your store. When I visited last week, I was met with a complete lack of respect and was treated with disregard. This kind of customer service is unacceptable and I demand an apology and assurance that this will not happen again.3. I am writing to complain about the constant delays and cancellations of flights by your airline. It is incredibly frustrating to have my travel plans disrupted time and time again. I expect better service and compensation for the inconvenience caused.4. I am writing to express my disappointment with the poor quality of the food served at your restaurant. The dishes were tasteless and lacked freshness. I had expected a much better dining experience and I hope you can address this issue to maintain your reputation.5. I am writing to express my concern about the noise pollution caused by the construction work happening near my apartment. The constant drilling and hammering isdisrupting my daily life and affecting my sleep. I request that you take immediate action to minimize the noise and inconvenience caused to residents.6. I am writing to complain about the excessive fees charged by your bank. The hidden charges and high interest rates are unreasonable and unfair. I urge you to review your fee structure and provide more transparency to your customers.7. I am writing to bring to your attention the poor maintenance of the public park in our neighborhood. Thelack of cleanliness and broken facilities make it impossible to enjoy the space. I request that you allocate resources to improve the park and make it a pleasant environment for everyone.8. I am writing to express my dissatisfaction with the internet service provided by your company. The slow connection and frequent outages are hindering my work and causing frustration. I expect a reliable and efficient internet service and request that you address this issue promptly.9. I am writing to complain about the misleading advertising of your product. The claims made in your advertisements are not accurate and do not reflect the actual performance of the product. I demand an explanation and a refund for false advertising.10. I am writing to express my disappointment with the poor customer service I received at your hotel. The staff was unhelpful and unresponsive to my needs. I expect better service and a more pleasant stay in the future.。
投诉信英语简短作文高中
投诉信英语简短作文高中Subject: Complaint about Poor Quality of School Facilities。
Dear Principal,。
I am writing to express my dissatisfaction with the poor quality of the school facilities at our school. As a student, I believe that the condition of the facilities has a significant impact on our learning environment andoverall experience at the school.First and foremost, the condition of the classrooms is unacceptable. The desks and chairs are old and uncomfortable, and some of them are even broken. It is difficult to concentrate and focus on our studies when we are sitting in uncomfortable and broken furniture. In addition, the whiteboards in some of the classrooms are in poor condition, making it challenging for teachers to effectively deliver their lessons.Furthermore, the condition of the bathrooms is deplorable. The toilets are often clogged and dirty, and there is a persistent foul odor in the bathrooms. This isnot only unhygienic but also embarrassing for students and staff alike. It is essential for a learning environment to have clean and well-maintained facilities, and the current state of the bathrooms is simply unacceptable.Moreover, the lack of proper maintenance of the school grounds is also a cause for concern. The grass is overgrown, and there are several areas with litter and debrisscattered around. This not only presents a safety hazardbut also reflects poorly on the overall image of the school.I urge the school administration to take immediateaction to address these issues. It is essential for the school to provide a safe, clean, and conducive learning environment for its students and staff. I believe that investing in the maintenance and improvement of the school facilities is crucial for the overall well-being andsuccess of the school community.I hope that the school administration will take my concerns seriously and take the necessary steps to rectify the situation. I am willing to collaborate with the administration and other students to find solutions to these issues.Thank you for your attention to this matter.Sincerely,。
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of shoes that I bought from your shop during the
May Day. When I took it back home, I found there
was something wrong with the shoes. As you will
realize, I was extremely upset to discover all this.
The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances （情况）, I find it ________ (感觉)_______(抱怨的方面给你 带来的后果).
③I’m sorry to say that I’m very unhappy
about… ④First of all, …⑤Secondly, …
⑥Thirdly, … ⑦Fourthly, I hate to have to say this, but…
⑧Honestly speaking, … ⑨The focus of my complaint is … ⑩I do hope …
（4） 内容要点：
1自我介绍， 说明投诉理由；
2 投诉事由要点一 投诉事由要点二； 投诉事由要点三； 投诉事由要点---；
3 提出要求 或希望
I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
有如下四个：
（1）航空公司给你弄丢了一个重要的包，内有公司机密文件； （2）飞机迟到一个半小时； （3）飞机上的食物很差； （4）乘务员的服务态度不好。
请你就此事给航空公司写一封投诉信。100词左右。
写作步骤：
1. 审题，要做到“四确定” （1）体裁格式 ：应用文（书信）格式 （2）主体时态：一般过去式 （3）中心人称： 第一人称
focus o突f m出y 投com诉p的lain中t i心s w议he题re my bag is. I do hope you can help me find m提y b出ag要an求d im和p希rov望e your service.
Yours,
Li Hua
Dear manager,
My name is Li Hua, a passenger of your airline. I’m writing this letter about your bad service.
---------------投诉信 （Letter of Complaint）
• 投诉信（Letter of Complaint） 投诉信是当事人对某产品或服务表示不满 意的一种书信形式，格式与其他书信类似。
• A 范文
• Dear Sirs,（称呼）
• 正文
•
I am writing to complain to you about the pairs
on the plane was terrible. Fourthly, I hate to say this, but I think the
attendants on the plane were unfriendly and impolite to me.
Hones对tly抱sp怨eak、in投g, t诉his的is 总the结w句orst airline I know in the world. The
your airline lost one of my bags, in which there is an important paper
of our company. Secondly, my plane was one and a half hours late. You
know, I had to attend an important meeting in time. Thirdly, the food
Dear manager,
My name is Li Hua, a pa自sse我ng介er 绍of your airline. I’m writing this letter
about your bad service.
投诉事由
I’m sorry to say that I’投m v诉er事y u由nh要app点y a概bo括ut句your airline. First of all,
I appreciate it very much if you could _______(提出建 议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后 期限).
•
I am returning the shoes with this letter and
look forward to receiving a new one of the same size.
• （结束敬语）Yours truly
• （签名）Li Ming
范例1. 情景介绍 假如你是一名乘客，名叫李华，对这次航班不满意，理由
Thank you for your consideration and I will be looking forward to your reply. 提出要求和希望
3. 列提纲---抱怨信、批评信、投诉信类
Dear_____,
①My name is …②I’m writing this letter about…