Non-verbal Communication 课件
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nonverbalcommunication跨文化交际.ppt
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No gesture has the same meaning!!
there is no 'international language' of gestures. Instead, cultures have developed systems of unique gestures, and it is almost never possible for us to understand intuitively the gestures from another culture.
French gesture for 'I don't believe you' ,
guess what this Iranian gesture means?
No. 1 for me/ Good luck / screw you
Screw you
This gesture teaches an extremely important lesson. This gesture is identical to the American/English gesture for ‘Good Luck to you.’ But it is an obscene (淫猥的) gesture, and an American traveling in Iran would outrage people there if the American performed this gesture. When in another culture or society, we should never 'mirror' a gesture that someone presents to us--without knowing it, we could be deeply offending that person and inviting conflict.
No gesture has the same meaning!!
there is no 'international language' of gestures. Instead, cultures have developed systems of unique gestures, and it is almost never possible for us to understand intuitively the gestures from another culture.
French gesture for 'I don't believe you' ,
guess what this Iranian gesture means?
No. 1 for me/ Good luck / screw you
Screw you
This gesture teaches an extremely important lesson. This gesture is identical to the American/English gesture for ‘Good Luck to you.’ But it is an obscene (淫猥的) gesture, and an American traveling in Iran would outrage people there if the American performed this gesture. When in another culture or society, we should never 'mirror' a gesture that someone presents to us--without knowing it, we could be deeply offending that person and inviting conflict.
非言语沟通ppt Ch. 6-Nonverbal communication
– Vocal segregates (or vocal gestures)
• Stand on their own
– uh-huh, mhmm, shhhh, throat-clearing.
Speech Substitutes
• Sound signals substitute for spoken words
• Almost 2/3s of communication.
• Messages sent by clothing, jewelry, tattoos, piercings, and body modifications.
– Native American Plains sign language » Signs used in varying order.
Sign Language
• Used by deaf people
– ‘Language performed in three-dimensional space’
Kinesics
• Ray Birdwhistell, 1950s • Body movements
– Shrugs, nods. Arm & leg-crossing
• Facial expressions
– Smiles, frowns, winks
• Gestures
– Palm up / palm down – Thumbs up!
– different whistled pitches = different vowels
Non-verbal Communication
• Haptics • Chronemics
– Monochronic Time – Polychronic Time
• Stand on their own
– uh-huh, mhmm, shhhh, throat-clearing.
Speech Substitutes
• Sound signals substitute for spoken words
• Almost 2/3s of communication.
• Messages sent by clothing, jewelry, tattoos, piercings, and body modifications.
– Native American Plains sign language » Signs used in varying order.
Sign Language
• Used by deaf people
– ‘Language performed in three-dimensional space’
Kinesics
• Ray Birdwhistell, 1950s • Body movements
– Shrugs, nods. Arm & leg-crossing
• Facial expressions
– Smiles, frowns, winks
• Gestures
– Palm up / palm down – Thumbs up!
– different whistled pitches = different vowels
Non-verbal Communication
• Haptics • Chronemics
– Monochronic Time – Polychronic Time
跨文化交际课件 L 12 Nonverbal Communication
Part One
Warm-up Cases
Case 1 Personal Space
Mark had moved from Denmark to Sydney. One day, at an evening party, a lady approached him, Mark showed his interest to talk with her. At first, the conversation went smoothly, but as it progressed, the lady seemed to step further and further away from Mark as he had been gradually moving closer to her. The lady obviously looked uncomfortable. As Mark was about to ask her more questions, she excused herself and went away to talk with others, leaving Mark standing alone and wondering why the talk had come to a sudden stop.
Case Analysis Khrushchev's gesture
Gesture is the expressive movement of a part of the body, especially the hand and the head. Even though, people talk with their hands, what they mean depends on their culture. In 1959, Former Soviet Union had a cold war with the United States on , therefore a common gesture from Khrushchev may arouse Americans’ sensitive response in Camp David.
Nonverbal Communication.ppt 跨文化
reason
1.people use this message system to express attitudes,feelings and emotions. 2.it is partially responsible for creating impressions. 3.it offers you and your partner about your conversations.
Studying Nonverbal Communication
1.Nonverbal communication can be amniguous We can never be sure that others understand the meanings we intended to express with our onverbal behavior. Reason nonverbal communication can be contextual an incident in an elevator Therefore,when you use or interpret nonverbal communication,you need to be aware of the ambiguous nature of this form of interaction
Nonverbal Communication and Culture
Reason what emotions are felt, how they are expressed,and how they are understood are matters of culture.It means that your culture has taught you what nonverbal actions to display,the meaning of those actions,and the contextual backdrop of those actions. therefore nonverbal communication plays a crucial and necessary part in communicative interactions between people from different cultures.
nonverbalcommunication非言语交际PPT
Spatial Use and Time
苏安梅
华南农业大学外国语学院
6
Appearance
Appearance (clothes, hairstyle, makeup, personal decoration) may indicate mood, occupation, culture, status, or group membership, character.
What are the comfortable distance between you and your close friends, between you and your teacher, between you and your classmate, between you and a stranger?
苏安梅
华南农业大学外国语学院
7
苏安梅
华南农业大学外国语学院
8
Posture
Posture refers to your body’s position as you sit or stand, which communicates a great deal about your mood or feelings.
under discussion Eg. A person pounding on a desk as she makes an important
point.
苏安梅
华南农业大学外国语学院
4
I hate my job. I am so bored.
苏安梅
பைடு நூலகம்华南农业大学外国语学院
5
Elements of Nonverbal Communication
Nonverbal Communication 非语言交际 ppt课件
Nonverbal Communication 非语 言交际
Do no the most moving moments of our lives find us all without words? In human intercourse the tragedy begins not when there is misunderstanding about words, but when silence is not understood.
大多数非语言交际具有普遍性，但是许多非语言行为都 是文化潜移默化的结果。
非语言交流的重要性
判断心态：人们会自觉不自觉地、有意无意地对别人心态做出 判断 – 这种心态常常不是通过语言表达出来的。从说话的语气， 你与说话对象的距离，到身体接触的次数，了解彼此间关系的 亲疏。如果看到某人紧握双拳、表情犹豫，无需交谈你就知道 她不高兴。听到某人声音发颤，手发抖，您能推断出他很恐惧 或焦虑。
身体动作
运动信号指的是那些看得见、能发出信息的身体变动。这些信息关于： 你对他人的态度（与朋友面对面站着，或身体向前微倾，表明你很放 松）；你的情感状况（敲桌子表明你紧张）；你控制环境的欲望（示 意某人走过来意味着你想同他交谈）。
所有人在使用动作交流时，文化会教你如何使用和理解这些动作。
姿势：姿势和就坐习惯反映了文化的深层结构。
服装：穿衣多少，样式如何均反映某种文化的价值取向。
阿拉伯：女孩不许上游泳课，因为他们不许他们裸露身体。
西班牙：外表同其社会地位联系在一起。地位高的人大热天穿 西装打领带不足为奇。
日本：服装款式和颜色的保守倾向加强了集体主义观念，减少 社会不和谐的可能性。
男性主导的文化使女性穿那些限制活动的服装，造成女 性的一种从Байду номын сангаас感和脆弱感。
Do no the most moving moments of our lives find us all without words? In human intercourse the tragedy begins not when there is misunderstanding about words, but when silence is not understood.
大多数非语言交际具有普遍性，但是许多非语言行为都 是文化潜移默化的结果。
非语言交流的重要性
判断心态：人们会自觉不自觉地、有意无意地对别人心态做出 判断 – 这种心态常常不是通过语言表达出来的。从说话的语气， 你与说话对象的距离，到身体接触的次数，了解彼此间关系的 亲疏。如果看到某人紧握双拳、表情犹豫，无需交谈你就知道 她不高兴。听到某人声音发颤，手发抖，您能推断出他很恐惧 或焦虑。
身体动作
运动信号指的是那些看得见、能发出信息的身体变动。这些信息关于： 你对他人的态度（与朋友面对面站着，或身体向前微倾，表明你很放 松）；你的情感状况（敲桌子表明你紧张）；你控制环境的欲望（示 意某人走过来意味着你想同他交谈）。
所有人在使用动作交流时，文化会教你如何使用和理解这些动作。
姿势：姿势和就坐习惯反映了文化的深层结构。
服装：穿衣多少，样式如何均反映某种文化的价值取向。
阿拉伯：女孩不许上游泳课，因为他们不许他们裸露身体。
西班牙：外表同其社会地位联系在一起。地位高的人大热天穿 西装打领带不足为奇。
日本：服装款式和颜色的保守倾向加强了集体主义观念，减少 社会不和谐的可能性。
男性主导的文化使女性穿那些限制活动的服装，造成女 性的一种从Байду номын сангаас感和脆弱感。
non-verbal communication 无语言交流(课堂PPT)
.
7
Definition: (1)
• “Metacommunication (beyond
the usual commmunication),
paralinguistics, second-
order messages, the silent
language, and the hidden
dimension of communication.”
• It’s what we do with it that’s most important
.
20
Artifacts
• Include clothing, jewelry, personal belongings, accessories, etc.
• Communicate economic level, educational level, trustworthiness, social position, level of sophistication, economic background, social background, educational background, level of success, moral character, masculinity/femininity
It means No in Iran .and Turkey.
28
Eye Gestures
• Eye contact indicates attention in America • Staring is rude in Korea, Japan, and Thailand • Eyebrow flash is a sign of flirtation • Wink is a sign of flirtation or shared secret • Dilated eyes indicates fear or anger • Rolling the eyes shows amazement
Nonverbal Communication 非语言交际 ppt课件
服装：穿衣多少，样式如何均反映某种文化的价值取向。
非语言交流Defining Nonverbal Communication
非语言交流涵盖了某种交流情景下的所有非语言刺激因素，这些刺 激因素是通过信源以及对环境的利用产生的，并且对信源或信宿具 有潜在的信息价值。
Nonverbal communication involves all those nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have potential message value for the source or receiver.
夸大差异。在宋朝，伸舌头表示假装害怕，而伸舌头在外表示 惊讶，这一话题足以使鸡尾酒会的人们喋喋不休，说个没完。
非语言交流与文化。全世界的人们都有同样的基本感情（恐惧、 兴奋、气愤、惊讶、厌恶和悲哀）。但是在涉及什么事情会引 起某一情感，人们在什么地方、以什么方式表达感情，以及人 们如何界定情感等方面，都因文化而异。
“观其壳可知其核(By the husk you may judge the nut)。” 大多数美国人认为，壳应该是完美无瑕的。许多人意识到，由 性别、衣服样式、种族、年龄、民族、身份、体形、情绪等外 化出来的表象来反映某人的基本特征。研究表明：在美国，肥 胖者收入低，结婚率低，受教育程度低。我们根据一个人的魅 力、着装以及个人小饰品对其“知识、性别、年龄、亲和力、 财政状况、阶层、品味、价值观和文化背景等”。魅力迷恋在 文化中已根深蒂固，即便小孩也更愿意选择与漂亮的小朋友为 伴。
非语言交流Defining Nonverbal Communication
非语言交流涵盖了某种交流情景下的所有非语言刺激因素，这些刺 激因素是通过信源以及对环境的利用产生的，并且对信源或信宿具 有潜在的信息价值。
Nonverbal communication involves all those nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have potential message value for the source or receiver.
夸大差异。在宋朝，伸舌头表示假装害怕，而伸舌头在外表示 惊讶，这一话题足以使鸡尾酒会的人们喋喋不休，说个没完。
非语言交流与文化。全世界的人们都有同样的基本感情（恐惧、 兴奋、气愤、惊讶、厌恶和悲哀）。但是在涉及什么事情会引 起某一情感，人们在什么地方、以什么方式表达感情，以及人 们如何界定情感等方面，都因文化而异。
“观其壳可知其核(By the husk you may judge the nut)。” 大多数美国人认为，壳应该是完美无瑕的。许多人意识到，由 性别、衣服样式、种族、年龄、民族、身份、体形、情绪等外 化出来的表象来反映某人的基本特征。研究表明：在美国，肥 胖者收入低，结婚率低，受教育程度低。我们根据一个人的魅 力、着装以及个人小饰品对其“知识、性别、年龄、亲和力、 财政状况、阶层、品味、价值观和文化背景等”。魅力迷恋在 文化中已根深蒂固，即便小孩也更愿意选择与漂亮的小朋友为 伴。
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Guess
Good !
Guess
Come here !
GuessMe ? NhomakorabeaGuess
I don’t know !
Brief Summary
◆ Non-verbal communication is usually understood as the process of sending and receiving wordless messages. ◆ Such messages can be communicated through gesture, posture, facial expression and eye contact; object communication such as clothing, hairstyles and even voice, emotion and speaking style.
The Understanding of Non-verbal Communication
◆ A significant amount of the communication that goes on between people is non-verbal. ◆ Although most people do not realize it, people are constantly using their bodies to send signs to each other. ◆ These signs can indicate what they are truly feeling at the time .
Gesture 手势 Facial Expressions 脸部表情
Eye Contact 眼神交流
Body Contact 身体接触
Non-verbal communication
◆ Non-verbal communication has been defined as communication without words. ◆ It includes apparent behaviors such as facial expressions, eye contact, touching, and tone of voice, as well as less obvious messages such as dress, posture and distance between two or more people.
The end Thank you !
Non-Verbal Communication
What do you think this indicates ?
What is being communicated here ?
What is the feeling of the baby ?
What is Non-verbal Communication ?
The Types of Non-verbal Communication
◆ ◆ ◆ ◆ Kinesics (体态语 体态语) 体态语 Paralanguage (副语言 副语言) 副语言 Object Language (客体语 客体语) 客体语 Environmental Language (环境语 环境语) 环境语
What does it mean ?
Clapping one’s hands
--- Welcome/Support
What does it mean ?
A handshake
--- Respect/Encourage
What does it mean ?
Eye Contact
--- Love/Happiness
The Functions of Non-verbal Communication
◆ ◆ ◆ ◆ ◆ ◆ Repeating (重复 重复) 重复 Contradicting (否定 否定) 否定 Substituting (代替 代替) 代替 Complementing (补充 补充) 补充 Accenting (强调 强调) 强调 Regulating (调节 调节) 调节