跨文化交际案例分析 英文 PPT
Cultural analysis
M-time vs. P-time Future-oriented vs. present-oriented
感谢您的聆听 ！
Combine the theory with the
case
Thus, in this case, Koreans tried their best to take the peacemaking approach to de-escalate conflicts, so that harmony between members would be maintained as long as possible. However, Jim, from individualistic culture, considered it strange that his Korean colleagues would rather hide the problems to the last moment than solve the conflicts. In his view, suspending the conflicts wouldn’t release tensions and solidify the relationship but to potentially destruct the relationship.
“If you don’t acknowledge the problems”, he complained to one of the managers, “how do you expect to be able to solve them?” And then to further exasperate him, just today when a problem was finally brought to his attention, it was not mentioned until the end of the workday when there was no time left to solve it.
Case study
• Typical sections:
– case summary – Cultural reasons – alternatives – conclusion
Suggested answer
Case summary
Jim was sent to Korean plant to help people there with some new managerial procedures, though Jim was welcomed with great hospitality, only to find that his Korean colleagues tried to avoid acknowledging any significant problems, let alone solving them. Jim couldn’t understand the way that Korean solved the problem. To his exasperation, a problem was mentioned when there was no time left to solve it.
Case study
Case 1
Jim Ellis, vice president of a North Carolina knitwear manufacturer, was sent by his company to observe firsthand how operations were proceeding in their Korean plant and to help institute some new managerial procedures. Before any changes could be made, however, Jim wanted to learn as much as possible about the problems that existed at the plant.
solution
Problems should be solved from both side. Jim…. Koreans…. Conclusion …..
conclusion
Hale Waihona Puke Case 2On his first trip to Mexico, Harry, a U.S. manager who intended to negotiate a contract with a Mexican firm, was invited to a dinner party by his Mexican counterpart. Since the invitation indicated that cocktails would begin at 7 p.m., Harry arrived promptly at that time. His host seemed surprised, and no one else had arrived. People began arriving about 8 p.m. Harry knew he had read the invitation correctly but felt he had gotten off a bad start. What advice would you have given Harry?
During his first week he was met with bows, polite smiles, and the continual denial of any significant problems. But Jim was enough of a realist to know that he had never heard of any manufacturing operation that didn’t have some problems. So after some research, he uncovered a number of problems that the local manager and staff were not acknowledging. None of the problems were particularly unusual or difficult to solve, but Jim was frustrated that no one would admit that any problems existed.
Cultural Analysis
High-context/ low-context culture Individualistic/ collectivistic culture Attitude towards bad news
Cultural analysis
In individualistic culture, they view conflict as fundamentally a good thing. Working through conflict can gain new information about members, defuse more serious conflict, and increase group cohesiveness. Individuals should be encouraged to think of creative, even farreaching solutions to conflicts. There is also value in direct confrontation, recognizing conflict and working through it in an open, productive way.
People from collectivistic culture view conflict as ultimately destructive for relationships, thinking that when members disagree they should adhere to the consensus of the group rather then engage in conflict. In culture like these, silence and avoidance may be used to manage conflict.
英语跨文化交际案例分析
Encounter (1)
U1 The Taxi (P.1)
1. Maybe the taxi driver is trying to cheat Lee. 2. Perhaps there are extra charges for luggage that Lee doesn’t know about. 3. It may be that the driver has included a tip for himself, perhaps because he knows Lee is a foreigner and thinks she doesn’t know that she should tip. 4. One possibility is that there are extra charges for tolls (过路费) that Lee doesn’t know about. 5. It is possible that there is something wrong with the meter, or fares (车费) have recently gone up and the meter hasn’t been adjusted yet.
4. Ms. Kelsen may feel that she only did her duty, so she has done nothing to deserve such a special gift. 5. Ms. Kelsen may feel uncomfortable because she assumes Frank cannot afford to give expensive gifts. 6. Ms. Kelsen may feel that accepting the gift would put her under obligation to Frank. (Most Westerners feel that accepting a valuable gift entails a degree of reciprocity(酬答) .
跨文化交际之肢体语言PPT学习教案
人类学家Charles Darwin（1809-1882）认为，点头和摇头都是模仿了婴儿吃奶
的动作，点头被看作是婴儿寻找乳头和接受乳头的动作，摇头是表示拒绝吃 奶的动作。
印度：点头
No
摇头
Yes
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用食指敲打头部，这是美国人和加拿大人独有的动作，它有两种含义：
1. That person is very intelligent. 2. That person is crazy/out of mind.
常见的手势含义。
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“O.K”手势。 “V”型手势。 “翘拇指”手势。（the “thumbs up” gesture）
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V也是英文单词Victory的字头，代表胜利。 拇指向上（thumbs up） 公路上请求搭便车（hitch-hiking） 拇指向下（thumbs down）
在姿势的表现上，英语国家的人之自我标榜、自信心强、个人主义意 识和举止随便的标准与中国人自我贬低、小心谨慎、集体主义意识和一本正 经的标准形成了鲜明的对照。
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Head gesture 头部动作
头部是人体的最高部位，它被视为人的生命力的中心， 也被视为人体中最神圣的部位。头部动作（head gesture） 在交往中起着极其重要的作用。
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在英语中有很多表示准时或及时的说法。例如：be punctual, on time, on schedule, on the minute, at the appointed time, at the stated time, in time, in good time, timely, well-timed等。
跨文化交际导论(英文版)(第二版) Chapter 2 communication and culture
The Selected Scene ---Conflicts Across Border
Task:
(1) Is there an effective communication between Santiago and the police?
(2) What caused the conflicts between them and how to avoid such conflicts?
Decode
Physical
Message Channel
Channel Message Feedback
Encode Receiver
Encode
Reasons for Misunderstanding
Encoding & Decoding
Not all communication could
Section 2 1. Basics of Communication
Warm-up questions
What is communication? How would two people in love let each
other know about their feelings? How many Chinese words can you
通信
传通
1.1 Definition of Communication
Communication
Latin word “communicare”
Act and process of sending and receiving messages among people
Means of Communication
跨文化交际英文版8 Understanding Culture
What is Culture
That complex whole which includes knowledge, belief, art, law, morals, custom and any otheired by man as a member of society. ---Edward B. Tylor
Define culture from different perspectives
From Intellectual Perspective From Anthropological Perspective From Social Perspective From Intercultural Communication Perspective
From Social Perspective
Culture is what a society does and thinks.
Culture covers everything of a society.
From Intercultural Communication Perspective
Culture is a learned set of shared interpretations about beliefs, values, and norms, which affect the behavior of a relatively large group of people.
Movie to Watch
Mexican American Culture vs. Anglo-Saxon Culture
Self-check List
跨文化交际导论(英文版)(第二版) Chapter 1 Introduction to Intercultural Communication
Defining Intercultural Communication
International Communication
Chinese Chairman
American President
Defining Intercultural Communication
Interracial Communication
Chapter 1
Introduction to ICC
Learning Objectives
Define intercultural communication. Understand the importance of
intercultural communication. Briefly describe the developmental
Five Forms of ICC
(Rich ,1974)
(1) Intercultural communication (2) International communication (国际间
传播) (3) Interracial communication (种族间传
播)
(4) Interethnic or minority communication (少数民族间传播)
Four Categories of ICC
(Gudykunst and Hammer, 1987)
(1) Intercultural communication (2) Cross-cultural communication (跨文
化传播) (3) International communication (4) Comparative mass communication
跨文化交际导论(英文版)(第二版) Chapter 5 Non-verbal communication 2
1.2 The Importance of Nonverbal Communication
1.3 Functions of non-verbal communication
• • • •
Replacing Modifying Regulating Conveying
• Repeating • Contradicting • Emphasizing
Questions for Discussion:
• 1. What is nonverbal communication and how can we define it? Why can’t we ignore the existence of nonverbal behaviors in intercultural communication? • 2. How can we differentiate nonverbal communication from verbal communication? Depict the characteristics of nonverbal communication with examples in your daily life. • 3. What are the functions of nonverbal signals in intercultural communication?
Section 2
1. The Nature of Nonverbal Communication
1.1 Definition of Nonverbal Communication
• metacommunication (元信息传递) • paralinguistic (副语言，指手势语等；超语言， 如呻吟声、叹息声等) • second-order messages • the silent language • all those messages that people exchange beyond the words themselves / without the use
跨文化交际电影案例分析(全英文版)(文化沟通课程论文)
Case Analysis of Cross-cultural Communication Film [Abstract]：With the advent of the 21st century, the degree of globalization continues to strengthen,and the communication between regions and countries becomes more and more frequent. As is known to all, the cultures of different nationalities have their own characteristics, and it is precisely because of these multi-ethnic cultures that our colorful world is made up of. However, it is undeniable that the existence of cultural differences leads to constant conflicts in the process of cultural exchanges. Crash and Scrapping two movies, for example, this paper tells the conflict phenomenon in cross-cultural communication and on the causes of these problems, puts forward some constructive Suggestions.[keywords]：Intercultural communication，Cultural differences, cultural consensusCross-cultural communication refers to the information transfer and communication between different cultural units. It is the communication between people in different cultural backgrounds. Due to the cultural differences between different countries, communicators often cause conflicts in communicative activities such as language blending and cultural integration due to different cultural backgrounds. Through watching relevant films, the paper discusses and studies the causes of problems in cross-cultural communication, and puts forward ways to alleviate conflicts, promote harmonious and friendly communication between regions, and promote the prosperity and progress of world culture.I.Analyze the problems in cross-cultural communication（I）Interpersonal relationship differences -- take film scrapping as an example As we all know, Western culture tend to be individualist. Westerns tend to view individualism as a good thing and believe that people should rely on themselves as much as possible ——and they usually expect other people to do the same. As mentioned in the scrapping film, Xu datong succeeded through his own efforts and finally changed his social status and situation. Even the Chinese people still won the respect and admiration of the americans at that time.Westerns generally feel that the rights of individuals should not be subordinated to the needs of large group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of group.However, in the face of the facts, the Chinese people, the more important. Although in fact is the father for the son scraping, but Xu datong still take the initiative to take the responsibility to protect his father. Although he knew it was illegal to leave the child alone at home, xu datong still went to pick up his father after receiving a call from the police. It is because of the culturaldifferences between the two sides that led to the tragedy of the life of Xu datong's family.Westerns tend to believe that individuals should make decisions for themselves, and that individual should take credit and responsibility for what they have personally done.In the film, a colleague of Xu datong, instead of helping him escape unwarranted charges under the law, testifies in court that he abused his son. One of the important reasons why this happened is that americans advocate individualism, law and facts, and colleagues do not know about scrapping and saw Xu datong beat his son, which led to the tragedy in the movie.（II）Conflicts caused by cultural differences -- take movie Crash as an example Does a white farmer in Illinois have so much in common with a black banker in New York that what we say they all belong to the same culture?Obviously there will be many difference between these two people ——they live in different regions, have different jobs, have different ethnic background, and so forth .Throughout the movie, I'm impressed with the two black brother, came out from the coffee shop, one of the black has been complaining about discrimination against blacks, whites and another black didn't think so, but in the black complain, another black gradually produced a strong sense of identity, so they conducted armed robbery, hit-and-run, and so on a series of bad things.In fact, this story can reflect the parents' teaching to their children, whether white or black, if parents teach them from an early age that white is noble, will not swear, will not do wrong, black is rude, uncivilized, always doing wrong. Then the idea will be rooted in the idea of children, then white and black children can never be friends, the misunderstanding between white and black people will be deeper, the conflict between the two sides will become more and more fierce, I believe if things go on for a long time, will eventually lead to the inevitable riots.However, most likely there are many things that they share in common. For example, the schools they went to probably taught roughly the same kinds of courses, they probably watch many of the same TV programs, they live under the same government and legal system ,and they probably all speak the same language.As a result, even if these people look different on the outside, the ideas and information in their heads will have much in common. You should say that they are many different brands of computers that look different on the outside, but have a lot of the same software and data. It is these shared ideas that make a grou p of people into a culture , in fact, you should say that a “culture ”is essentially a group of people who carry many of the same ideas in their heads.Most modern societies believe that equality is a virtue.But there's no denying that every society still has hierarchy to some degree. In other words, some people have higher and more power than others. Thisinjustice is mainly reflected in the racial discrimination in the United States. In the movies, white people always have a higher status than black people, and black people are not respected by white people.Preserving good relationship and harmony between people, especially among one's ingroup and circle of acquaintance, is generally considered very important. so people generally try to avoid direct confilt. Therefore, in order to avoid conflicts, every one of us should master certain methods when conducting cross-cultural communication, so as to consciously carry out correct cross-cultural communication and promote the formation of a beautiful and harmonious society.II solutions to cross-cultural communication problems（I）Strengthen cross-cultural communication and learn from western culture Peace and good relation between nations, people and cultures need to be beased on mutual understanding. As you study English, you are learning how to be an ambassador who can serve as a bridge between China and the world, a translator who can help people of China and other countries better understand each other. The more you understand about intercultural communication, the more effectively you can serve as an ambassador for your own culture and as a bridge between your culture and others.When you are new to Chinese culture, this made it harder for you to understand why the other people acted as they did. When you really didn't understand what was happening, you should consider other possible explanations for the Chinese students' behavior instead of jumping to negative conclusions. To communicating with local people, you 'd better to improve the local language and learn as much as possible about local culture. Of course, you also need to learn something about intercultural communication and learned how to be a more effective intercultural communicator.As you learn about other culture there are two good habit you should cultivate right from the start. First, build the habit of consciously making an effort to avoid stereotypes. second, build the habit of making a conscious effort not to judge other cultures too quickly. one of the best way to manage our tendency to judge negatively is by cultivating the habit of describing things instead of evaluating them.（II）Interpreting what foreigners mean“Interpretation ”the process of deciding what foreigners' words and action mean and why they do what they do. However when you interpret the behavior of foreigners, you don't have so much cultural background information to help you understand their behavior, so you have to guess and use your imagination much more. If you interpret their behavior quickly, without thinking carefully and getting asmuch information as possible, it is very likely that your Interpretation will be at least partially wrong.The same three habits will help you be a more effective intercultural communication. First, get into the habit of consciously noticing that you are entering an intercultural encounter. Second, get into the habit of interpreting intercultural encounters more slowly, rather than jumping to conclusion quickly. The last but not least, get into the habit of thinking more consciously and carefully about the situation.（III）To become a good intercultural communicatorThere is no doubt that you will probably have to speak in English when you are interacting with Westerners .In fact, when people from two different cultures try to communicate with each other, at least one of them will almost certainly have to speak in some language other than his native tongue. Therefore to avoid the language gap problem and become a good intercultural communicator, you need to be aware of how speaking in a foreign language affect you and make a special effort not to let these negative affect how you interpret the words and actions of others.III.The conclusionAs I talk about culture in this passage, my goal is not to say that one culture is better or worse than another. Instead, our goal is to describe differences between culture,and try to come to a better understanding of Western and Chinese culture. Before one can evaluate a culture, one must understand it.Reference:I: A Book called Encounters With WesternersII: A Film called CrashIII: A Film called Scrapping。
跨文化交际英文案例
Case 1 Girl-nessAs a visiting professor in an American university, Zhang Hua was invited to give a lecture to a group of American students. He talked about university students in China. During the question-and-answer period after the lecture, one female s tudent asked a question that surprised Zhang Hua. “When you talked about female students, you referred to them as girls. Why?”“Because they are girls. That‟s what they are called,” Zhang Hua tried to answer, but he knew he did not really understand the in tent of the question. “ I don‟t quite understand your question, I‟m afraid.”“In the States, we call ourselves … women‟ if we‟re old enough to go to the university. Calling us …girls‟ is insulting.”Do Chinese female college students prefer to be called women?Case 2Many years ago, a Chinese man showed a photo of his wife to some American visitors. Out of courtesy, they all said,” She is very beautiful.” Also out of courtesy, the man replied with what he would have done in Chinese under the circumstance,” Where! Where!” Quite taken aback, nobody said anything for a moment, until the most ingenious one among the visitors, taking another look at the photo, said, “Oh, everywhere!”What did the Chinese intend to mean by replying with “ Where! Where!”?Case 1 Girl-nessAs a visiting professor in an American university, Zhang Hua was invited to give a lecture to a group of American students. He talked about university students in China. During the question-and-answer period after the lecture, one female student asked a question that surprised Zhang Hua. “When you talked about female students, you referredto them as girls. Why?”“Because they are girls. That‟s what they are called,” Zhang Hua tried to answer, but he knew he did not really understand the intent of the question. “ I don‟t quite understand your question, I‟m afraid.”“In the States, we call ourselves … women‟ if we‟re old enough to go to the university. Calling us …girls‟ is insulting.”Do Chinese female college students prefer to be called women?Case 2Many years ago, a Chinese man showed a photo of his wife to some American visitors. Out of courtesy, they all said,” She is very beautiful.” Also out of courtesy, the man replied with what he would have done in Chinese under the circumstance,” Where! Where!” Quite taken aback, nobody said anything for a moment, until the most ingenious one among the visitors, taking another look at the photo, said, “Oh, everywhere!”What did the Chinese intend to mean by replying with “ Where! Where!”?Case 3 “I Just Wanted to Talk”.Wu tong was a graduate student in a Chinese university. Like many students these days, he was very keen on learning English. He would talk with English speakers as often as he could.One day, he saw a new foreigner on campus, Leonard Ramsay, and overheard him speaking English. When Mr. Ramsay finished speaking with the other person, he turned to go, but Wu Tong stopped him. He went up and said, “ You speak English, is that right?”“Yes, why?”“I‟d like to practise my English with you, if you don‟t mind.”Mr. Ramsay looked a little annoyed. “ I prefer not to, if you don‟t mind.”Case 4 An Unwanted Food ServiceDuring a lunch buffet at a conference in China, Wu Fa, the interpreter of the conference, sat with four foreign participants. They were having a good time talking. When Wu Fa stood up for more food, she asked whether she could bring anything back for them.Everyone thanked her and said “no”. A while later, Wu Fa came back with a plate full of food, and asked whether the others would like to have something from her plate.Again, the four others said , “No”.“ Oh, please take something, I can‟t eat this much food myself.”The foreigners shrugged and one or two of them even frowned a little.Case 5 Simple Can Be SpecialWen Hong had an American professor in her economics class in China. She had given the professor a lot of help during the course. At the end of the semester，the professor and his wife invited her to their home for dinner. They said they were going to cook her an American meal.Wen Hong felt very flattered and excited，since McDonald，KFC and Pizza Hut had been her only exposure to Western cooking.They had salad to start with，then steak with potatoes，followed by ice cream. Wen Hong had expected more courses but the meal came to an end. She knew the professor and his wife were being kind to her，but somehow she was a little disappointed. She wondered whether Americans do eat like that at home.Case 6 Chinese Coffee CustomsWhile studying in the United States, Lin Jun made a few American friends. One day he invited two of them to his apartment and cooked them a meal. When his friends said they would like some coffee, he started boiling some water. Without asking them any questions, he made three cups of 3-in-1 coffee, the way he usually took it.Both friends tasted the coffee and frowned. One said she always took coffee black，the other said he preferred to have less sugar in his coffee. They also told him that the spoon is for stirring the coffee，not to drink from like he did. LinJun was embarrassed. He had thought that everyone drank coffee the same way as he did.Case 7 Noise from NoodlesJane and Peter were Chen Dong‟s landlord and landlady when he was in the States. They had become good friends by the end of his one-year stay. They kept in touch with each other after Chen Dong returned to China. Jane and Peter decided to visit China soon after Chen Dong left the States.They made a special stop in Guangzhou where Chen Dong lives. Chen Dong had promised to show them around the city and let them try some authentic Cantonese food. One thing，in particular，he wanted them to try was noodles. He knew several restaurants that served good noodles and took the couple to one of them for lunch one day.Noodles typically come in soup in Cantonese cooking. Chen Dong started eating the noodles with chopsticks，while Jane and Peter exchanged a look at the noise that came with his eating. After a little hesitation，they asked for forks. A waitress told them that they did not have forks，and Chen Dong explained that noodle restaurants do not usually keep forks because no one would think of using forks for noodles.In the next half an hour，Jane and Peter had a hard time trying to roll the long noodles onto their chopsticks. Chen Dong said，“that‟s not the way we eat noodles. You put the noodles directly to y our mouth with your chopsticks.”“But that‟s not the way we eat noodles，” Jane and Peter said, frowning. Case 8 Dinner in a Chinese HomeBesides taking Peter and Jane to restaurants, Dong Chen also invited them to his home for dinner once. Dong C hen …s mother is a nice wife, and made eight courses for four of them.“I'm sorry there isn‟t much for dinner, she said.”“God this is much more than enough food,” Jane said. Peter was too overwhelmed to even respond to Dong Chen… motherDong Chen was a li ttle embarrassed. “This is what we usually say to guests，even though there‟s plenty of food” he explained．What bewildered Jane and Peter most was that though Dong Chen‟s mother kept saying that the food was not good，she constantly served helpings to Jane and Peter．Peter did not like two of the courses very much，and felt bad that his plate was full with whatever he would not be able to eat. At seeing Dong Chen's mother‟s next move to serve him food，he said in a begging voice，“Please don‟t give me any more food．Let me do it myself．Case 9A Not-sociable DrinkMartin was sent by an American company to work in a special economic development zone in China for a year. He became very friendly with a few Chinese colleagues. Soon, he started to go out with them. He noticed that Chinese like to have something , such as peanuts, when they have beer, instead of just drinking beer without anything to eat as many North Americans do.One day he was invited to a dinner party to celebrate a colleague‟s birthday. They ordered alcoholic beverages and toasted the guest of honor frequently. Soon Martin realized that the plan was to get their friend drunk. Each colleague would offer a toast, concluding with a cheery “ gan bei!” and tried to get Martin to join in, even though he was unwilling to do it. Martin didn‟t think it a good idea, and tried to talk them out of the game. However, he was accused of not being a good friend for not co-operating.Martin remained an outsider during the rest of the dinner. He was getting increasingly worried as he watched the poor guest become increasingly inebriated.Case 10 A Misunderstanding at a Dinner TableRoger was a student majoring in East Asia Studies in an American university. He started an e-mail correspondence with Zhang Li, a sociology major in China, who was introduced to him through a mutual friend.Upon graduation, Roger got a big gift from his grandfather. Grandpa would pay for a round-trip ticket to China. He told Zhang Li the good news, and the two decided to meet.Zhang Li decided to give Roger a very special welcome: she and the three women students in her dormitory would cook him an authentic Chinese meal, as Roger had told her that he loved Chinese food.However, when Roger was presented the dinner, he was almost terrified by some of the food: pork stomach soup, pig liver with ginger and spring onion, chicken with mushrooms in which the chicken had been cut to pieces with bones attached to the meal.Fortunately , there were courses like tofu, stirred fried beef, steamed fish and vegetables that Roger loved. He tried to stick to them but Zhang Li kept putting food he did not like on his plate. When she asked how he liked the liver, Roger said, “ It‟s very unusual…and interesting. “ This seemed to make Zhang Li happy. And she gave him more liver. Roger tried to stop her, but she would not be stopped. Roger was so frustrated that he told her that he did not really like it that much. “ But you said it was unusual and interesting!”Zhang Li said. “ Well,they both mean something less than positive,” Roger said carefully, trying not to hurt their feelings.Zhang Li and her friends became concerned at this.”“So you don‟t like the food?” I‟m not used to eating liver, that‟s all. But I do like the chicken, the beef, the tofu, and the vegetables. I have had more than enough to eat. I never make this much food at home,” Roger was eager to let them know how much he appreciated their effort. “Trust me, I‟m enjoying the food. I know what I like.”Having said that, he found a piece of chicken that was less bony, held it in his hand to eat it, and then licked his fingers. Zhang Li and her friends looked at each other in shock.It was not a perfect first meeting for either Zhang Li or Roger.Case 11 Over-dressed TouristsAs a van stopped in front of Niagara Falls, a group of Chinese officials streamed out. They were dressed in suits and ties, wearing leather shoes. Many of the men also had left the manufacture‟s tag on the sleeve of their suit jacket. As they wandered around Niagara Falls, some of them started to smoke. Their attire drew the stares of North American tourists, some of whom quietly laughed with their friends and pointed at the Chinese visitors. Others frowned at seeing the smoking and shook their heads in disapproval.Case 12 Tie CultureJane was a tourist and spent some time staying with a Chinese friend at her home. They watched a children‟s porgram while having breakfast one morning.A young man, the host of the program, gave instructions of a game to a few children, and then joined them running in a circle.“My, he‟s wearing a tie and running crazy with the children!” Jane exclaimed.The Chinese friend shrugged,”Is this very unusual?”Case 13 An American in ChinaProfessor Smith and his assistant，Chen Ming，were doing fieldwork in a small city in China. It was hot and humid, and both were casually dressed. One evening as they were leaving for dinner，a local administrator told them that the mayor of the city, who was interested in the type of research they were doing, would like to say hello to Professor Smith. As luck would have it，the Mayor was dining in the same restaurant as Smith and Chen Ming.Professor Smith said he had to go back to his room to change.“You look fine，Come on，the mayor is waiting，”the administrator said.“No, I can‟t meet the mayor in my shorts”Case 14 The Generosity of a Chinese StudentMatt was invited to a Chinese university to give a few lectures. During his short stay there, a graduate student volunteered to show him around the city. Matt accepted the offer gratefully. It was summer and soon both Matt and the graduate student began to get quite hot. While Matt took some pictures, the graduate student went to buy some drinks.“Thank you. How much do I owe you?” Matt asked.“Nothing.” The student smiled.“ Are you sure?”“Yes.”At lunchtime, Matt suggested they have a quick meal. They stopped by a McDonald. Again, the graduate student tried to pay for Matt.“No, this is my treat. You‟re a student, I‟m a professor. You‟ve given me the time to show me around. You already paid for my drink. I can‟t let you pay for my lunch again.”Case 15 A Gift from a Chinese StudentXie Dong did his graduate study in an American university. He came back to China for summer vacation. When he went back to his program, he paid his supervisor a visit and presented him a gift.The professor opened the gift. It was a ginseng with its many tiny roots spreading out in a very artistic pattern. It clearly was an expensive gift.The professor‟s eyes shone at the ginseng, but he then began to feel uneasy. “Xie Dong, I appreciate your kindness, but I can‟t take this as a gift.”“ Why? Don‟t you like it?” It was Xie Dong‟s turn to be uneasy now.“ Oh, sure, I love it. But I can‟t accept it.”“Why?”“ Because I didn‟t do anything to deserve such a gift.”Case 16 Telephone CourtesyKathy and David, a couple from the US, signed a one-year contract to work in China. Both were extroverted and soon made some Chinese friends.Before long, people started calling them at home. David was sometimes away on business trips for a few days, and if someone looked for him, Kathy often would find the conversation awkward.“ Where did he go?” The caller typically would ask.“Can I pass on any message?” Kathy asked politely, trying to avoid the question.“Is he out of town?” The caller was usually very persistent.“Yes, can I help you in any way?” Kathy tried to be polite, but she could not help feeling uncomfortable.Case 17 “Not So Close, Please”He Jia had lived in the United States for 7 years before she came back to work in China. She found that she had become accustomed to social habits in North America and that some Chinese behaviours now caused her some discomfort. For example, one day, back in China, she was in a queue to use an ATM. She had noticed that people were standing very close to each other. In fact, the person behind her could, if she or he wanted, to see her enter the PIN of her ATM card. He Jia wanted to make people aware of the discomfort of the user by keeping her distance from the person in front of her. However, the people behind her pushed her to move forward.Case 18 The Privacy of the PageSimon and Cheng Feng often studied together to prepare for exams. One day, in the middle of a study session, Simon said he wanted to get a coffee. He asked Cheng Feng if he wanted any, but he said, “No”. When he came back, he found Cheng Feng reading his notes. He was upset and, although he didn‟t say anything at the time, he never studied with Cheng Feng again. Cheng Feng noticed the change and wondered what had happened.Case19 The Privacy of PhotographsRose invited Lili to her home one day. While they were having coffee, Rose showed Lili a few pictures of her boyfriend in a photo album. Lili casually turned to other pages after that.Rose stopped her, “I‟d rather you not look at other pictures.”Lili was embarrassed, and apologized, “I‟m sorry.”Case 20 The Privacy of PriceAfter living in the States for some time, Ping Li observed that Americans like to comment on each other‟s looks and clothes. So whe n she saw a fellow graduate student wearing a nice dress at a party, she complimented her by saying. “This is a very beautiful dress.” “Oh thank you , I bought it last year before Christmas ,” the student very pleased. “How much was it?” Ping Li asked.“Well I don‟t quite remember,” the student seemed unprepared for thequestion, and answered a little hesitatingly.Case 21 The Privacy of the PersonZou Qing and Nancy became friends after they met in a course they both took．Nancy had had gray hair much earlier than people of the same age，and had been dyeing her hair for several years.While they were having a break one day in between two classes, and Zou Qing noticed that Nancy had some invisible gray hair on her. She told her so, but Nancy changed the topic right away.When everyone else left，Nancy said to Zou Qing，“Please don‟t mention my gray hair while there were men around.”Case 22 Unacceptable CuriosityMr and Mrs Peterson came to China with a tour group. One evening, they decided to take a walk outside their hotel. They soon noticed that quite a few people stared at them. One man even quickly walked past them and then turned back to look at them several times. Both Mr and Mrs Peterson feltuncomfortable about the staring and went back to the hotel sooner than they had planned.Case 23 Confusion in Communicating LoveLe, a Chinese woman, and Bill, an American man, were very much in love. Their relationship started with their shared interest in photography. As time went on, however, Le became dependent on Bill whenever she wanted to take a picture, because she felt that Bill was a much better photographer than she was. Whenever she noticed a scene that would make a good image, she would ask Bill to take the picture for her.Bill was not very pleased but did not say anything for a while. However, Le soon got to a point where she began to ask Bill to load and unload the film. Bill decided that it was too much for him to bear. He exploded, “What‟s the matter with you? Don‟t you know how to load and unload a film? Can‟t you take a picture any more?”Le was so shocked that she burst into tears. “I ask you to do things only because you do it better than me. What‟s wrong with that?”Case24 Unwanted AttentionTeresa is a Chinese American teaching English temporarily at a Chinese university. She is very easy going, and soon the students got to know her well enough to invite her out regularly.Crossing the very busy and wide streets in the city was a scary experience for Teresa, and she complained of it repeatedly. As a result, the female students began to try to help her by taking her hand or grasping her arm while the male students seemed to be shy about protecting her.Teresa was uncomfortable with her female students touching her, and told the women they did not need to do it. Her female students thought she was beingpolite and continued to take care of her the same way. Teresa became so uncomfortable that she tried to move away from her female students whenever they had to cross the road.Case 25 Holding HandsChris was a visiting professor in China. On one day, one of his students, Sun Hui, showed him around the city. Sun Hui soon noticed that Chris was interested in taking pictures of men that were walking arm-in-arm or touching each other when they talked.“ I don‟t see anything special about those men,” Sun Hui said curiously.“ Well, we don‟t see much of that in men in the States,” Chris said, “ They‟re gay, aren‟t they?”Case 26 Friendship MisunderstoodYan Hong was a Chinese painter who immigrated to the United States. She met Jenny, an American physician in a club one day. They soon became friends, and sometimes went out for coffee and lunch together.One day, Jenny gave Yan Hong a very beautiful vase. Yan Hong loved the vase very much, and felt she should give Jenny something in return. So she gave Jenny a painting she brought from China. Jenny was very pleased.A few days later, Jenny invited Yan Hong to her home for the first time. They made dinner together and enjoyed the meal a lot. Then they sat down to watch TV. When Jenny tentatively held Yan Hong‟s hand, Yan Hong was not aware of anything unusual. However, when Jenny sat closer to her and kissed her, Yan Hong was terrified. She pushed Jenny away and cried, “ I‟m not alesb ian!”Jenny was in shock, and asked accusingly, “ Then why didn‟t you tell me earlier?”Case 27 Learning about FlirtingChen Qing was a visiting scholar in an American university. He had made some friends with professors and students there. One day he went to a party where the atmosphere became less and less inhibited. Chen Qing noticed that men and women touched each other a lot more than he was used to. At the end of the party, most people hugged each other good-bye. One woman came to hug Chen Qing, but he stiffened as she attempted to give him a hug. He had never hugged any women except his wife in his life. Other women noticed this, and no one else tried to hug him.However, Chen Qing felt left out when people hugged each other but not him. He foun d himself in a very awkward situation: he didn‟t want to be hugged, neither did he want to be left out. He did not know what he wanted or how to resolve his conflicting emotions.Case28 Lost in LoveLi Ying fell in love with an American man in her second year in the United States. They spent a lot of time together. After they had been to all the places of interest in the city, they had to decide where to go or what to do for the next date. John typically would ask Li Ying, “ What do you want to do today?” , or“ Where shall we go?” Li Ying would sometimes tell what she wanted, but more often than not, she would say “It‟s up to you”, or “ Whatever you want to do”, or “ Wherever you want to go.”John frowned at such responses several times until one day when Li Ying said “ up to you” again. “For God‟s sake, tell me what you want to do!” He cried out loud.Li Ying was shocked at his reaction. “ Isn‟t it clear to you? I‟ll do what you want to do.”“ No, it isn‟t clear at all. I want to know what you want to do!” John was almost angry. “ Don‟t you realize that sometimes I want to do what you want to do, too?”Case 29 Lovers Become StrangersXiao Xin and Peter are newly-weds. Though they spent a lot of time with each other before getting married, they never really lived together. Not surprisingly, their marriage was followed by a series of minor problems while they tried to adjust to each other‟s ways of life. One difficult issue came up about two months after their new life, when Peter came home from work looking unhappy.“ What happened?” Xiao Xin asked.“Nothing much, I‟m just very tired,” Peter said.“I can tell that it‟s more than that.”Peter gave Xiao Xin a quiet look, went into the bedroom, and threw himself to bed.Xiao Xin followed him in. “Don‟t you want to talk about it?”“No, I don‟t.”“Perhaps I can help?” Xiao Xin suggested.“ Xiao Xin, sometimes you just have to give me some space. All I need now is some privacy!” Peter yelled.Xiao Xin was in shock. “Don‟t you trust me?”“Geez, it‟s not a matter of trust! Can‟t you accept the fact that talking to youisn‟t the solution to every one of my problems?” Peter was becoming frustrated and impatient.Xiao Xin was in tears. Her husband seemed to have become a stranger to her.Case 30 A Gift of SelfZhang Ge and Simon were head over heels in love with each other. They decided to go away to spend a major holiday somewhere. It was winter time, so they flew south in search of sunshine and warm water.However, Simon developed diarrhea soon after they settled in a hotel. He felt weak and had to lie down for a rest. Zhang Ge was worried and stayed him in the room. Outside the window, the sun was shining, and they could hear the surf. The sun and beach is what they had dreamed about for months during the winter back home.“Go and have some fun,” Simon said to Zhang Ge.“ How can I go and have fun while you‟re sick in bed?”“Why not, it‟s not your fault that I‟m sick. Besides, there‟s nothing you can do here.”“Nonsense! I can keep your company, and you‟ll feel better with me around you.”“Are you sure you want to do this instead of going out?”“Yes, I‟m sure. I won‟t go without you.”“Oh, you‟re so special. I love you so much!” Simon drew Zhang Ge near and kissed her.Case 31 A Close GirlfriendLiu Hong and Wu Xin have been good friends since they were young girls. Both eventually had the opportunity to study in the United States, although they ended up in two different cities. After their first year of hard work, they decided to do some traveling together. Liu Hong went to stay with Wu Xin for two days before they set off. Then they visited three cities over the next 10 days.Liu Hong came back from the trip and told her American friends about the trip. She casually mentioned that they had to share one bed in one particular motel.“ Oh, did you?” , said one of the friends in a tone that made Liu Hong feel uncomfortable.Case 32 Interpreting a Smile. Peter is the general manager of an American company in China. Recently, Chen Jun, one of the Chinese managers made a mistake at work that caused some difficulties that required a lot of effort to fix. Chen Jun was very upset about what had happened, and came to Peter‟s office to make a formal apology.Chen Jun went into Peter‟s office after being told to, smiling before he spoke. “ Peter, I‟ve been feeling very upset about the trouble I‟ve caused for the company. I‟m here to apologize for the mistake. I‟m terribly sorry about it and I want you to know that it w ill never happen again.” Chen Jun said, looking at Peter with the smile he had been wearing since he walked into the office.Peter found it hard to accept the apology. He looked at Chen Jun, and asked, “ are you sure?”“ Yes, I‟m very sorry and I promise this won‟t happen again,” Chen Jun said, with a smile even broader than before.“I‟m sorry I just can‟t take your apology. You don‟t look sorry at all!” Peter said angrily.Chen Jun‟s face turned very red. He did not in the least expect Peter to take it ne gatively. He was desperate to make himself understood. “ Peter, ” he managed to smile again, “ trust me, no one can feel any more sorry than I do about it.”Peter was almost furious by now, “ if you‟re that sorry, how can you still smile?”Case33 Interpreting a LaughHuihua, a Chinese student, and Mary , an American student studying Chinese in China, were on their way to a bookstore. As they got to the bookstore, they saw a young man walking down a flight of stairs. In his hurry, he missed the last two steps, and fell on the ground. He struggled to get back to his feet while people around him laughed. Fortunately, he seemed to be O.K.Mary was worried. She found Huihua smiling a little and was not comfortable about it. Tell me, Huihua, how could people laugh when someone fell like that? Do they care at all? Shouldn‟t they go up and ask the young man whether he was hurt?”Huihua said, “ they knew he wasn‟t hurt too much.”“ But I still don‟t understand. A fall is a fall. In my culture, people would do anything but laugh!”Case 34 Different Lunch BoxesPeter was one of the American technicians who came to China to help set up a coffee plant. He was in China for six months．Before leaving for home，one of his Chinese colleagues took him out to dinner. Peter decided to ask him a question that had puzzled him for as long as he worked in the plant．。
英文跨文化交际
A 14. Language is important because it _____ • A. helps us shape concepts, controls how we think, and controls how we perceive others. • B. allows us to be understood by foreigners. • C. is determined by colonialism. • D. is stable, easily understood, and free of diversity. 15. The opinion that everyone has a position and clearly defined privileges is _____. A • A. a view of hierarchical structure of social relationship • B. a view of group orientation structure of social relationship • C. a view of individual orientation structure of social relationship • D. none of the above 16. Proverbs are significant to the study of intercultural communication because_______. D • A. they provide a compact description of a culture’s values • B. they tell a great deal about what a culture praises and what it rejects • C. they unite a people with the wisdom of their ancestors • D. all of the above
英语跨文化交际案例分析
英语跨文化交际案例分析
问题分析
在这个案例中，存在一些跨文化交际的问题。首先，英国经理和中国员工在制定项目计划和时间表 时存在不同的文化和工作方式。例如，英国经理可能更注重灵活性和创新性，而中国员工则更注重 细节和计划的严谨性。这种文化差异可能导致双方在项目计划和时间表的制定上存在分歧
其次，语言差异也可能成为跨文化交际的障碍。由于英国经理和中国员工使用不同的语言，他们可 能无法准确理解对方的意图和需求。这可能导致误解和沟通障碍，从而影响项目的顺利进行
建立有效的沟通渠道：英国经理和中国员工应该建立有效的沟通渠道，以便及时解决 问题和避免误解。他们可以定期召开会议，讨论项目进展和存在的问题，并及时解决 这些问题
寻求专业帮助：如果英国经理和中国员工无法解决跨文化交际问题，他们可以寻求专 业帮助，例如翻译或文化顾问。这些专业人士可以帮助他们更好地理解和沟通，从而 促进项目的顺利进行
英语跨文化交际案例分析
解决方案
为了解决这些问题，可以采取以下措施
增加文化敏感性：英国经理和中国员工应该了解彼此的文化和工作方式，并尊重对方 的差异。他们可以尝试理解对方的文化背景和工作方式，以便更好地合作
提高语言能力：英国经理和中国员工应该提高自己的语言能力，以便更好地沟通。他 们可以学习对方的语言，并尝试使用简单、清晰的语言进行交流
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THE PROFESSIONAL TEMPLATE
英语跨文化交际案 例分析
英语跨文化交际案例分析
目录
2Leabharlann 英语跨文化交际案例分析跨文化交际是指不同文化背景的人们之间的交流。在英语学习中，跨文化交际是非常重要 的一部分，因为它涉及到语言的使用、文化的理解以及交际技巧的掌握。下面是一个关于 英语跨文化交际的案例分析 案例描述 某公司的一位英国经理和一位中国员工需要进行一项合作项目。英国经理在项目中担任领 导角色，而中国员工则负责执行项目计划。在项目开始之前，英国经理和中国员工需要一 起制定项目计划和时间表