员工满意度调查问卷英文
The list of questions
* In the questionnaire some of the statements have been formulated in a negative and some in anaffirmative way. To be able to compare the results of all respective answers, the results of the negativestatements have been re-coded into being affirmative. Please also keep in mind that positive opinions
always extend more to the right in the graphical illustrations than the more negative and critical opinions. Inother words, the more positive the attitude, the longer is the bar on the right hand side.
This background information is needed in order to process the answers statistically. No informationpertaining to individual respondents will be disclosed at any time. Only if at least 5 answers are received
from a specific unit it will be handled as a separate group.
1 unit In which department do you work?
Background information
2 ta1 How long have you been employed by this company?
110 = Less than 1 year
140 = 1 - less than 2 years
165 = 2 - less than 5 years
224 = 5 - less than 15 years
270 = At least 15 years
3 ta2 Which personnel group do you belong to?
1 = Blue-collar (e.g. production workers)
4 = White-collar (e.g. office workers, technicians, experts, specialists, managers,
supervisors)
316 = Senior Management (Vice Presidents or Executive Vice Presidents)
4 ta3 Do you have anyone reporting to you?
1 = Yes
2 = No
5 ta19 Have you had a Goal and Development discussion (Performance appraisal) with your
supervisor/manager during the last 12 months?
1 = Yes
2 = No
3 = No, because I have just recently been employed
6 ta10 In which country is your company/unit situated?
17 = China
Communications and information flow
Below you will find some statements. Please note that some of them are positive, others negative. If youwant to say something else or make suggestions regarding the subjects in question, please use the empty
space at the end of the questionnaire.
The word "team" means everyone's CLOSEST working unit.
The word company means your local company or Ahlstrom Group.
4 = Agree fully
3 = Tend to agree
2 = Tend to disagree
1 = Disagree fully
999 = Don't know
7 vi10 Information flows well in this team
8 vi11 Information flows well between this team and other teams
*9 vi12 I often do not know whom to contact when I encounter problems in my work
*10 vi13 Information flow in our company is too formal
*11 vi14 I do not receive enough feedback on the results of my work
*12 vi17 Information is most often spread through rumours and other unofficial channels at my
workplace
13 vi19 Top management gives enough information on most important matters
Prerequisites for working
14 ed20 The tools used in our team are adequate
15 ed21 The social environment (staff facilities like lunch rooms, dressing rooms, rest
rooms etc) at
my workplace are in adequate condition
16 ed22 The
working environment is given enough attention (the general matters related to working
environment e.g. ergonomics, safety etc. taken into account)
17 ra091 My work environment is safe
*18 ed23 Ahlstrom does not give its staff enough training
19 ed24 People are well inducted into new tasks in our department
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20 ed25 Training provided by Ahlstrom is of high quality
Organisation and guidance of work
*21 or26 Top management interferes too often in the work of our team
*22 or27 Human errors are not understood at my workplace
*23 or28 Activities are hampered by too much bureaucracy and formality in our company
*24 or29 Results of work are usually judged too harshly
*25 or30 Work is poorly controlled at our workplace
*26 or31 I cannot make decisions about my work independently enough
*27 or32 My supervisor controls the work of his/her staff too much
*28 or33 It is often unclear who is responsible for making a certain decision
Recognition and rewards
29 pa34 The most competent people usually advance most quickly in their careers in our company
*30 pa35 Good work is not rewarded in a motivating way in our company
31 pa36 My supervisor acknowledges good performance
32 pa37 Our company rewards good work fairly
33 pa38 My supervisor encourages employees who want to develop their skills and careers
34 pa39 My salary is competitive
Efficiency and flexibility
35 te40 Decision-making in our company is efficient
*36 te41 Tradition and habit prevent change in the company
37 te42 The quality of the work and services of our team is high
38 te43 Our team works efficiently
39 te44 There are usually no serious problems in our team
*40 te45 In our team, old methods are preferred to trying new ones
41 te46 Staff accept the changes in work quickly in our team
42 te47 We can easily deal with temporary work overload
*43 te48 There is often resistance to changes in our team
44 te49 Work is well organised in our team
Management and leadership
45 ea50 When decisions are made in the company, the opinion of the people affected is usually
asked
*46 ea51 The relationship between supervisors and staff is too distant in our team
47 ea52 If I disagree with anything, I can freely express my opinion to my immediate supervisor
48 ea53 My supervisor regularly relies on the knowledge and experience of his/her team when
making decisions
49 ea54 My supervisor trusts his/her staff
50 ea55 My supervisor understands that members of staff may sometimes have personal difficulties
51 ea56 My immediate supervisor is competent
*52 ea57 My supervisor often does not tell me things I need to know in order to do my work properly
53 ea58 People in our team have the opportunity to participate and make suggestions
Co-operation
*54 yt59 There is competition between dif
ferent teams, which is counterproductive
55 yt60 Interpersonal relationships are good in our company
56 yt61 There is n
o friction in the relations of our team with other teams
57 yt62 There is a good team spirit in the company
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*58 yt63 Too few of us want to take personal responsibility
59 yt64 There are no unnecessary absences in the company
*60 yt65 Colleagues do not trust each other enough
*61 yt66 In our team, conflicts between people are not dealt with constructively
Job motivation
*62 tt67 Tasks given to me are not demanding enough
63 tt68 My contribution is important to the success of the company
*64 tt69 I have recently thought of looking for work with another employer
65 tt70 I am well aware of the goals and objectives of the company
66 tt71 I can influence my own work objectives
67 tt72 My work is challenging and interesting
*68 tt73 My present job is mentally taxing and causes stress
69 tt74 I enjoy working here
Image of employer
70 tp75 I think the company's recent development has been in the right direction
71 tp76b The values and objectives of our company are worth aiming for
72 tp77 Our company is a secure employer
73 tp78 Our company treats its employees fairly
74 tp79 The company is regarded highly as an employer
75 tp80 I would recommend our company as an employer
76 tp81 Our company is financially successful
77 tp82 The future for our company seems bright
Tailor-made questions – Ahlstrom Values
78 ra092 My immediate supervisor values people as individuals
79 ra093 Our company focuses sufficiently on maintaining the working ability of the workforce
80 is426 Diversity is highly valued in our company
81 ra095 In our team we know who our most important customers are
82 ra096 In our team we strive for excellence in everything we do
83 is313 People actively share their know-how with their colleagues
84 ra098 Our team continuously strives to improve our working practices
85 ra099 Ahlstrom’s core values are truly appreciated in our team
Open-ended questions
Answers to open-ended questions will be listed by department as you write them here.
Please do not use people's names in your comments.
86 avoin1 Which two things do you think should most urgently be improved at your workplace?
87 avoin2 What would you like to express thanks for in your organization?
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